I wonder if the store could get into any sort of legal trouble when they do their inventory and find out that 10 cases of high end ammo is unaccounted for?
Not likely. Ammo isn't regulated or licensed, so it's just a product loss. And since it was a bulk purchase of bird shot it wouldn't be suspect for use in criminal activity anyway.
@@jeffr5552 They would get into trouble with the owner or corperate. Because every single thing in the shop has to be accounted for. In this case it can easily be seen as someone working there stealing 900 dollars worth of goods.
@@hoopdoop4079 It's a bot. Sadly, chewing it out does literally nothing, as there is no intelligence there; just a mindless automaton, blindly pasting the same, mindless link to it's bland, mindless bullshit that relies entirely on duping people into clicking the link out of confusion for views, rather than actually making worthwhile content. It's pathetic. All you can do is report it for spam. And hope TH-cam figures out that people want them to deal with the bots, not remove the already-optional dislike counter...
Too many people start a job and try to pee on the fence for dominance. Without realizing that the fence is being held up by people who are not a threat to them .
If your business is set up that way then you need to fix that issue immediately. Redundancy is very important for any mission critical infrastructure or staff.
I guess they think that they where faking it or it wasn't as severe. Still stupid. Of some one said they where throwing up sick I'd tell them " I understand" I don't need any more detail because I have a weak stomach.
@@justaperson4656 I remember I had the worst stomach cramps of my life along with getting sick. It also happened to be the last day of school at the time. She thought I was faking it, while I was laying down trying not to get sick. And then I think I actually did. But that wasn't the point. The point is that school was terrible for me. So glad I graduated from that place before the other stuff happened.
@@Yumi_Jay yeah they are very similar and I've worked both. Food service is far worse and people fly off the handle a lot more often and for a lot less. At least that's my experience
Why should he be thankful? I don't know about you, but he lives in America. America is a constitutional rebublic. It's neither communist or socialist, yet anyway. People are free to work the jobs they want, so it's not like he got lucky by CHOOSING not to work a shitty retail job. However I'd argue that working the cash register at subway is borderline retail.
The ammo story...yea,somebody got an ass chewing. $1,000 of product missing heads will roll. On the flip OP probably sold that ammo for what he paid & got his money back.
Yep a big mess of complications from the stock people, the cashier and the manager. When I ring up product I make sure they are the same items and price and then scan a single item for x amount of same products.
lol you americans are used to being mistreated... if you lose your company 1000 bucks in europe, in most companies you get maybe a stern talking to and most importantly theres some thinking into how to prevent that from happening in the future. for a big company thats peanuts, so why let the heads roll. having a good team of employees will bring you much more money in the long run. end stage capitalism pretends to be so efficient and smart yet its dumb and bloated and takes peoples dignity to make massive profits for a few old white man.
Allan wanted commission, he wanted the sale. So, he was trying to fraud both the customer and At@t and that's a swift kick boot out the door or what we in retail call it, "Demoted to Customer!" Along with being reported to the authorities and sued by the company for comitting fraud. Allan was so stupidly willing to comit comission fraud instead of following through with proper procedures, that it ended up costing him his job. You have to watch your back, protect yourself, protect your coworkers and protect your job. there are a ton of new policies coming out in retail where if you see or hear the possibility of fraud being committed, REPORT IT!! "See something, say something." Many jobs are willing to reward the person for reporting instances of fruad.
@@sapphirie oh ik, and many states classify this as fraud against the elderly and it's a punishable offense cause it's a lawsuit through and through. Costing both the job and blacklisting the possibility of never ever being able working in that position again. Many companies need to brush up on state laws.
Depending on how long ago that story was, Allan was REALLY stupid for doing that. I actually currently for for AT&T as an Authorized Retailer, and as far as I know if you're the one to fill the order then you're the one to get the commission. I don't know of it's the same everywhere, because I'm based out of NJ, but thats definitely how it works here.
@@krissyvicier3088 EXACTLY THANK YOU! I was hoping someone mentioned this because even online order pickups are considered a sale. I used to work in both direct retail and affiliate sales for phone companies. You just have to input your employee ID and be the one to finish the transaction. Allan did the most stupidest thing for a few cents more in upsell commission.
On the AT&T phone story - I think Alan probably wasn't out for a commission. I think what he could've done is if OP had gone through with the sale, Alan then marks that the phone has been "picked up", then erases the record of the "selling" transaction and pockets the full difference.
Not saying you are incorrect, I thought the same thing... but it shows how stupid this individual is: The double payment would exist in the bank's records, and then someone else's fraud department gets involved....
@@lostbutfreesoul true. It was incredibly dumb. Not only that, but the phone store would come down on him much harder if a bank's fraud dept gets involved, because they do not mess around. I've had a few double charges with Amazon before and my bank has had the money back to be within the week.
Last Story: "Why not pay him more" Its not about the money its about the message. "We would rather burn our Company to the Ground than pay you more." This message seems stupid at first but its not. What what would come next? Free HealthCare and Paid Sick-leave?
Second story...I've suffered from IBS for more years than I care to think about. One time while at work I got hit with stomach cramps...I knew what was coming so I quickly...VERY quickly excused myself from the customer I had at the time...and literally ran for the Loo...almost knocking the manager and a member of staff flying as I barged past them. On emerging from the loo I was stopped by the manager...who flatly refused to believe that such a thing as IBS even EXISTED. So ( like OP in the story ) I volunteered to save him some and present it to him. Then on my lunch break I went out and used a public phone ( before mobile phone days ) and called the staff dept. at head office. Two hours later the staff director arrived and verbally flayed the manager alive in front of all the staff and a couple of startled customers. It must have worked...he never tried that again on anyone !
I wonder how AT&T guy thought his little hustle would go in his favour. Of course OP would google the right number when his number didn't work. Of course he would complain about what happened and get his money back. Of course the company would go after the idiot worker for his scam. There's no happy ending for that dude here. This was simply the fastest way to getting fired
As a former sales person, I say this happens alot. I never tried it, 3 minutes giving a customer their phone is no big deal. I can always sell accessories to this customer. I never seen more kids fired than a phone store
Retail sucks if the customers suck. As someone who works in a grocery store, I can honestly say that I've run into as many good natured/good humoured customers as I have bad ones. Most days, I run into more good ones than bad ones. The problem comes with the really bad ones. The ones that treat us like walking vending machines or piles of talking trash. Just because you're pulling in a 6 figure salary and I'm working part time minimum wage doesn't make you better than me. All it makes you is RICHER than me. And I'd rather be a good person who's dirt poor than an entitled rich asshole every goddamned day of the week.
I wouldn't give Amazon a single pretty penny for obvious reasons, and would rather see them boycotted en masse, but knowing that they get screwed over by their own unprofessional customer service and sales errors is almost equally as satisfying.
That phone story makes me furious. Almost reminds me of the time when I ordered a book online but my order got cancelled. I went to the bookstore but they told me I couldn't do anything and had to go online to get my refund. This will be the last time I buy off line. I'm not angry at them, just wish I knew that
Worked in phone retail for 3 years in the UK. rSlash explained exactly what was happening. The store gets nothing, or very little. Selling a phone instore though...
The AT&T story is all too familiar. I used to work for their home security service and this shit happened all the time. If we could prove what the caller was saying like this guy did we would kick that sales reps ass, but it's how the work was incentivized for them so it kept happening
Let me put it in perspective, it's like if you, in Subway, took an order over the phone for a Meatball Marinara and when the customer comes in you try to sell that same order they ordered to them again...
@@ShadowEclipse777 yes, but He said that he doesn't understand cause he never worked retail so I just explained it in a way he understands as he has said he once worked in a subway...
I worked at subway and a customer came in yelling that we gave him good poisoning we gave him corporates number but that wasn't good enough. He came in with a tuppaware of his dierrhea and slammed it on the counter and told us to have it tested to prove it was from us.. 🤮
As for describing to the employer the details for being sick, I'm glad I'm living in a country where that is not something an employer can even ask about. They get a piece of paper from the doctor stating "unfit to work" without any further reasons given.
Fifth story: Rlash, you are thinking small, what that dude pnanned to do was sell OP the phone, don't register the sell and keep all the money. The phone was already paid off, he couldn't care less if OP got it or not, but tried to outsmart someone smarter than him.
The AT&T rep was a 3rd party seller from an independent location. He was trying to scam OP so he would get a commission from the sale. Then it would be OP’s problem to get a refund of his original online purchase. He figured that OP wouldn’t have the brains to actually call in the store about his refund. That’s why he kicked him out. OP not only cost him his job, but the location owner probably lost their contract to sell AT&T’s products and plans. I had a sleazy jack wagon try to do this to me. So I drove the 30 miles to an actual AT&T store to upgrade my phone, which was free. However, the jack wagon told me I had to buy the new phone, and then corporate would refund me. When I told him he was full of it, he told me to leave. Once I got to the AT&T store and complained, they called him. He tried to play stupid and claimed that his way was what corporate had told him to handle upgrades this way. They ended up revoking his contract, and then sued him for fraud since he did this to over 1000 customers. He lost everything; his house, car, wife & kids, his entire business, and all his money. His parents also lost their retirement, home, and savings because they were co owners of the business.
Illness story: In middle school, my daughter had a teacher's assistant in the gym who would never allow anyone to sit out because of illness. My daughter was just getting over being sick, and I gave her permission to sit out for today. My daughter said that the note wouldn't make a difference. So I added that if she isn't allowed to sit out, then she may barf, hurl chucks, projectile vomit, or up chuck. I told my daughter if she felt she was going to barf aim for the assistant shoes. Unfortunately the assistant wasn't there that day and she gave the note to the gym teacher she liked who just happened to be eating a yogurt . After reading the note, she threw out her yogurt and was told yo sit on the side. Felt bad for the teacher, but the assistant never ignored my daughter not feeling well again. Don't mess with cubs!
Describing illness? Isn't that illegal in the US?? I know it definitely is in a lot of European countries for an employer to ask about what ails someone.
I could ask you to describe your last medical procedure and it wouldn't be illegal, but you should tell me in no uncertain terms what to do with myself. The company, in this situation, is just setting it's self up for a massive problem when a worker tells them what to do with themselves for asking and they try to retaliate. Then it gets complex, matters the Country/State the company is based in, and all that fun stuff they pay actual lawyers for. Now if we are talking about a doctor, or someone with access to your confidential records, who is releasing those things to the company you work for.... not a lawyer, just an enthusiast.
I'm planning on becoming a business owner, and after watching RSlash for a good year or so I promise to do the following: A. Monitor all higher-ups and make the complaint process easy for employees B. Treat all with respect and expect employees to do the same. C. I will teach all employees how to keep track of their hours in case payroll messes up or embellishes funds E. My business will be run very profitably so that I can always afford to pay employees the exact amount they are owed
--- Alternatively, you could also use "labour hire / agency workers": You could have more or less permanent workers but not necessarily with a personal-contract; you simply pay for the labour that has been done ( well, obviously the final price also includes the fees of the agency itself. But then again, you also save in time and accountings when you don't need to handle all the insurance and other things required when perma-employing people directly into your company/business ). ---
From story 2: I was a stock clerk in a grocery store. One morning a lady got sick and they told me to clean it up. They added if I didn't I would be fired. I was like "game on". I grabbed the mop and luckily it was near the front. As I was mopping it up I made sure everyone could hear me. I would say stuff like "I always wondered what the lady ate would smell like afterwards". I added more just like that. Later I found out that most of the staff had to go home because the image I put into their mind made them sick. They never asked me to clean up anything like that again and warned other managers if they ask me they will fire them. From the last story: I hope Karen got discovered and fired.
Last story: “why can’t they just pay their star employee a couple more bucks an hour to keep them happy?” Because their entire business model relies on low-level employee working beyond their job duties for no extra pay, for fear of losing their job if they don’t.
The first story leaves a lot to be desired, but I can relate with the whole “being let go without telling your side of the story” situation. I think the $20k asked for was a missed opportunity by the OP; they could have asked for a LOT more, and been justified.
@@jacksondavis8940 They can, since they would likely have the documentation stating their original job and the new documentation telling them not to do it.
Story 1: Ah yes, the classical "let's call a guy at the office, trashtalk him and not give him the slightest chance to pronounce a single word, and then fire him because surely he got no defense as to why he's being chewed on, that sounds reasonable!"
Concerning the story about needing more information when not working because of sickness: I had a very micro-managing supervisor that you would swear was paying for sick leave out of their own pocket, but when they were sick, no one should question them. I once had very severe diarrhea and needed to be close to a bathroom. The second day I called in, the supervisor insisted I come to work for an important project. I explained the situation but was threatened with being 'written up' or even fired if I didn't go to work. I got dressed and went to work. Within minutes, I was called to my supervisor's office to 'talk about the situation'. About three minutes into the lecture, I said I hated to interrupt but really needed to use the restroom. The supervisor ordered me to sit down and be quiet. About 60 seconds later the unavoidable happened and the small office immediately smelled like a dirty diaper storeroom. I was allowed to go home until I felt better but...was threatened with disciplinary action if I ever pulled another stunt like that! I am so glad I no longer work for that micromanaging monster.
Nonononono, you NEVER "mess yourself". You do what a friend of mine did. He has IBS or IBD or whatever it's called nowadays (syndrome vs disease). Similar situation, needs to be excused, is told stay or get fired, so when the floodgates are about to open, he simply drops trou and eXpl0Des alllllll over the guy's fancy carpet, unleashing a vile tide of fetid stench so... loudly... that people could HEAR from outside the closed-door office. He was threatened, tool his complaints up the foodchain, and threatened lawsuit, so everything ended up rugswept. Nothing was going to be done to him, but nothing was done to the boss, either.
I had a supervisor who wouldn't let me leave a meeting with him when I said I didn't feel well. So I threw up in his trash can. I got to leave right after that.
9:30 I can believe that the person one the phone got irate, because Amazon has had a history of price gouging essential products during the pandemic and they feel like they should censor anyone who tells them otherwise
I really feel the hate of corporate America. My husband has worked at the same company for over 30 years. He's bent over backwards, hardly been out ill, did work related stuff on his own time off the clock etc. A year ago the doctor found a growth on his spine in his neck area, it had grown so much and invaded discs so badly the doctors wouldn't release him from the hospital. They were amazed that he hadn't been paralyzed by this yet. The next day surgery was performed to remove the growth and my husband was out for 2 months and on light duty for a month after returning to work. Then BAM two months later the company decides his job is redundant and he's moved to another department, his salary is cancelled and he's put on hourly wage which means we lost almost $1000 per month in wages! The company knows their isn't anything my husband can do about it, his position isn't technical and younger people could take his place. There aren't any other places he could go that would pay him what he's making even with the cut! That's some fucked up way of rewarding a long-term loyal employee now isn't it!!!!!
Yeah thats a horrible way to treat a long term employee and cancer survivor. I think it's time your husband looks elsewhere to get his lost wages back, you could even try and get evidence against his current employer to sue for lowering the amount he makes because he got a (presumably cancerous) growth on his spine. I don't really know, if just sounds like they shouldn't be allowed to lower how much someone is payed because they got sick and could very well have died.
@@buzthebee6811 The problem is that they didn't do it when he returned to work, they waited 2 months and then claimed it was because the position was redundant. We talked to a lawyer who said we wouldn't be able to prove it was related to the tumor. We searched for months and couldn't find a job that would pay close to what he is making, they dropped him from supervisor of the janitorial and maintenance crew, to just another member of basically the same thing just on day shift instead of night. All of his management skills were learned on the job so there isn't any formal education like everyone else wants, doesn't matter that he held a management position for about 20 years of the 30 he has been with the company, nobody cares they want documentation showing stupid classes! Thank you for your ideas and thoughts though, this issue is a big trigger for me as you can tell I'm sure.😀
To answer your final question rSlash. The people putting the red tape in place do no actually deal with those affected by it and likely have never held those positions. Thanks to COVID my managers had to start covering wagie shifts. I have never seen so many policies fall so quickly. Dress, code, no sitting, no lunch, etc. All gone in weeks because now those rules suddenly affect them. 90% of corporate policy are written by people who were grandfathered into their roles and have never even seen a customer, let alone helped one.
Story 3. Rslash is dead on with his guess. I sold cell phones for several years, online orders don't usually net commissions for in-store salesman. He was trying to put the phone back into general inventory and sell it so that he would get his cut. We had a guy who would try to pull stuff like that at a store I worked at, got fired too.
6:00 This story happened to my parents when I was a toddler. They were visiting my dad's parents over a break and due to some mishap neither had gotten paid for that month so they had like 10$ in our local currency as spending money for the week until monday. As it happens I got sick and needed some cold medicine so dad went to the apothecary and paid like 4$ for a bottle of cold medicine. To his surprise he got 46$ back and when he tried to object that he was paid the wrong amount the staff just sighed and said "No sir. You paid with a 50$ bill. This is the correct amount" Disregarding that our bills for 10$ and 50$ don't look anything alike he continued objecting, trying to explain he was paid *too much* but they wouldn't hear it. So eventually he just gave up and took the change. They insisted and why turn down some extra spending money for your vacation.
Manager: "You bought it, it's yours. It's store policy." Me with very happy voice: "Oh. So, I wouldnt be in any trouble if I keep them? THANK YOU!" Close the phone. I m sure that would awake small panic on manager what went wrong.
For the last story, RSlash's response doesn't make any sense. The issue has nothing to do with pay. They offered OP the job and they didn't take it so that company had no choice but to hire somebody else. They have a position that needs filled, it isn't their fault that OP couldn't / wouldn't take the job. Moving past that the issue here was that their new supervisor tried to show dominance and told OP that they are to do their job when on the clock. So OP started doing only their job. That has nothing to do with pay, that is their supervisor being an asshole.
About the last story, the reason why many businesses have that red tape, is exactly that, to not pay more. Less salary, means less cost for the company, even if it is a super duper quadruple-llion dls company. That is also why a lot of employees don't go 'over and beyond' their tasks, it is simply not worth it. Heck, even my school, unintentionally, taught me that. Why would I work my butt off for pure A's when my high school title is the exact same as my partner who pass with C's. (I know this may be specific to my school, but the point is there)
Hey man I completely agree, in this society if you go above and beyond when working for you, they say "Cool, thanks for that" and ignore paying you for the extra work you got done, because they don't have to.
I used to work retail phone sales. Can confirm on the fact that you get nothing by giving a phone to a customer that is pre-purchase, but commission if they buy in store. We were told to try and upscale the customer to a different unit when they come to pick up, and the phone company often had ways that the store could sweeten the deal through special plans that we could activate a certain number of times per month.
I did the a similar thing to the vomit story about a doctor who insisted I needed a pregnancy test because my prescription on birth control lapses for 6 days. I have been on this same birth control for 6 years, never been told this before. Kept telling them I wasn’t pregnant but they insisted, until I threatened to bring them a cup of my period blood. They never made me take that pregnancy test.
I would have gone back to the shop the following day and told whoever served me about the ammo mix up. I guarantee it would be passed on to the manager and he'd be on the phone very quickly and be willing to ignore policy 'just this once'
Honestly it sounds like Allan wasn't trying to gain commission, but scam OP. He gave OP a fake number that just went to an endless hold loop and was insistent on selling the phone that's already marked in their inventory as sold and ready for pickup in their system. He said it was canceled when it was not so there was no way he could earn commissionon selling it since it was already sold. To me it sounds like he was trying to pull a fast one on OP and swindle them into paying again so he could pocket the money.
I really have to agree with the part about corporate America. I’ve run into some crazy issues because of pay raises. Basically I got two pay raises at the same time and instead of getting both of them, one overroad the other. It took my boss’s boss’s boss 6 months to fix it, and did so by giving me a new job title and no back pay. This happened again a few years later and once again took 6 months with no back pay and another title change. Oddly, when I walked in with a job offer from a rival company (and I was the -only- full time employee at my location) it took about 3 days (Friday to Sunday) to give me a pay raise to get me to stay. No title change required. Funny how that works out
At my old job, if you needed a break, you had to get someone else to cover your position. There were no toilet facilities at any of the positions so throughout the shift people would request a break to “take care of business”. Think security type job. Well positions were scattered across several miles. So all communication was done via radio. Any radio communication was recorded and also monitored by our “regional office”. Usually it would sound something like, “Could I get relief from such and such position.” Then the lead would respond, “Sure I’ll be there in X amount of time.” Well we had a different supervisor working one day when I requested a break. Before anyone could respond the supervisor gets on the radio and asks WHY I need a break. Really? Ok. I respond, “I need to change my bloody tampon sir.” That supervisor never again asked why someone needed a break. 😂😂😂
Back when I was Valet in Galveston, I got a severe case of food poisoning from a badly contaminated Monster Java. I had been out of work for food poisoning before that, because the food in Galveston can be a bit sketch during the off season. My boss, of course, didn't believe that I was sick again. He wanted me to come in. Cue malicious compliance. I physically couldn't leave the first day, but I managed to scrape together enough strength to go in on the second day. I stumble into work, looking like a zombie. My skin was gray, and I could barely stand up straight. Incredibly, my boss decided I was fine to work that day. So I went and stood outside, under the hot sun, and I waited. I was trained as an EMT previously, and I knew that I was in a pretty bad state. By the time the first Bugatti pulled up, I was sweating and had spiked a massive fever. By the time the second Mercedes pulled in, I was throwing up in a trashcan on my way back from the parking lot. Then, it happened. Someone complained to front desk that there was something wrong with one of the valets. By this point, it was all I could do to not throw up in the cars. Front desk called me up to see them, took one look at me, and called my boss. (They couldn't send me home because we were a contracted company.) They ripped my boss a new butt hole, and I got to go home. Unfortunately, that food poisoning actually caused me to get sick for the next 6ish months, and I did end up working through most of it. I lost nearly 20lbs the first 3 months, and still have complications from it. I no longer drink Monster Javas.
Magic words in AT&T story, 3rd party dealer. Also, if you're a phone worker and they say you have to let them know before you go to the bathroom, call them each and every time you have to pee. Bonus point if you are pregnant or have a medical condition that makes you pee more often. 😜
In response to that last story…you absolutely should not EVER, strive for excellence in retail. Never! The only thing that will get you is more responsibility, more work while your coworkers do less. You’ll get all of the work, none of the credit. No pay raise, less hours, and zero thanks.
I know this all too well as someone who works retail (grocery store, technically, but yeah), even though my particular job involves the carts and handbaskets plus grocery carry-outs and small tasks from supervisors or management.
actually I think instead of trying to get a cut, Alan was going to pocket the money all together, he was going to sell the phone that had already been purchased and pocket the money, that way his bosses couldn't track it down because it had already been paid for
3:47 In Austria it is Illegal to even ask why youre sick, because it is considered disclosure of medical Information. The only Info that he is allowed to get is if a Female Employee is pregnant, so the Boss can adjust the environment for her or give her paid leave on top of her Vacation.
Story 2: I'm always surprised when I hear stuff like that. In GErmany, the medical history and condition isn't of any concern to the employer. If I am sick, I call in sick. When I'm sick 3 days or longer, I provide a doctor's not. The note simply states: "My patient is unfit to work from until an estimate of . This was determined on ". If you are fit earlier, you may go to work at your own discretion. If not, you can go to the doctor again, and you'll recieve a continuation in form of another note. This includes duties for me as an employee, also. I am obligated to "do nothing that might prevent an efficient recovery", because my employer is entitled to my labour. That doen't mean I have to stay in bed for the whole time, it doen't even mean I may not go out. It just means it's unwise to, say, party all night. Once, I was excused from work for 1.5 weeks by my doctor due to extreme emotional stress (I was on the brink of burn-out, due to a mix personal and job related issues). He told me: Do everything you like to do. Relax, go swimming, play games, go to a party - but don't answer any calls from family or colleagues. That's the best way to recover. We'll keep an eye on the situation in the future - if necessary, we have to start a medication, but for now, let's hope we can get along without meds" - and we did. In this case, it was just like 1.5 weeks of prescribed holiday - my employer just got the note telling him I'd be unfit to work for one and a half weeks. Btw, German law also dictates that my employer has to continue paying my salary for up to 6 weeks of continuous illness (he gets money back from the obligatory health insurance), afterward you get sickness allowance from your insurance (it's somewhere in the ballpark of 70% of your salary). I never have to provide any information about the type of sickness I have to my employer, the doctor's note doesn't state that either (there is a second note for your insurance that does contain a code roughly indicating the diagnosis like "J06.9", meaning "acute infection of the upper respiratory tract", but this is never disclosed to the employer). I would ecpect HIPAA to prevent medical disclosure in the US, but seeing how messed up some laws (especially labour laws) are there, maybe employers can force employees to disclose their own medial history to employers, even if HIPAA prevents everyone else.
I never understood why corporate America gives the little guys (CSA, cashiers, etc) the most legwork, but don't allow any permissions... Need to void a transaction? Call a shift leader. Need change for the drawer? Call a shift leader. Need a return without a receipt? Call a shift leader. It's like letting a pawn move infinite amount of spaces in chess, but you can't capture anyone; like, what's the point? XD
I remember when we were all called in for a large case and one of the Agents had family over and called out with imaginary diarrhea. None of us really cared. When he called in with that I joked the Supervisory SSA wanted the evidence on his desk.
The last one really hit home. I actually sent a screenshot to someone because when he started describing Karen, it made me 100% think of my current manager. Only problem is, I have anxiety, and just being around her triggers panic attacks. I'm actually on leave for said panic attacks and am trying desperately to find something else. I actually already wanted to find something new, like more inline with my actual interests. But I wanted to look for it slowly. And now I'm desperate to get away from this really obnoxious Karen. Worst part is, I was the one with the most experience as a cashier where I was. I was even to the point where I was like kind of a supervisor, just without the title. She kept trying to stop me from doing my job. LIke, I could go get change in the drawer we have for the cashiers, do reports for each cash, etc. Nothing I would do was right. And I'll admit I did something I was not really suppose to. I was on my tablet in back register one day because there was literally no one around. Here's the thing, I work in a hardware store. And I live in Canada, and it's winter. So there is no one. Plus, I have ADD, so just standing there and doing nothing is agony. So Karen saw, and went off on me. And I'm looking at her like "what am I suppose to do then? I'm just trying hard to keep as calm as possible. (She already knew I was having a hard time because of my anxiety, and it didn't register with her that what she was pulling was not helping) So she said, than maybe we will put you in the front so you have more to do. That's when I lost it. Not because of having more to do. But because she's like in the front 90% of the time. Having to be around her so much, I started freaking out and started crying pretty much till the end of my shift. The upper management thinks for some reason that all the other cashiers who left that had any experience was because she is not letting anyone on their cellphones, and that the manager we had before was too soft. They say that a lot. And even though it affected them at some level, they can't seem to process that having a manager with the personality of a cactus might have something to do with it. On top of which that day I had contacted my doctors office for an appointment. They asked if I wanted it over the phone or in person. I wanted in person but at that point I wasn't sure if I would be working the next day or not so I said on the phone. So she said ok, but then saw my hesitation, and said to call back if there were any changes.. When I got home, I actually called a mental health hotline we have here, and was on the phone with them for like an hour. After talking with them, I realized I needed at least one day to go see my doctor and see what he thinks. I had been telling a coworker about this, and she told me I should text Karen as a curtesy. Even even Karen 100% did not deserve that way it would cover my butt, and no one could not say I did not try. Well, she texted me back. She was not having it, and said that instead of coming to her, I went behind her back, talked to another coworker about it, and said coworker that it would be over the phone so I will be coming, no excuses. That is when I lost it. I started crying hysterically. I used speech to text to say I know you are mad, but I was on the phone with a mental health hotline for over an hour, and the conclusion we came with is that coming in was a bad idea. I told her that I was not doing well and that no matter what, whenever I go into work (and at this point I was not about to tell her I'm praying I find something else) I need to comeback as whole person, and that I wont be falling apart like that. So she never texted me back, but the other coworker told me that apparently she had texted her for a copy of the schedule of that week. I had also called another hotline to say what was up. Man they were good. It helped me tremendously. And I went to see my doctor and he gave me 2 months off starting immediately. But that it was a strict 2 months. I would have to go back to work after, but not necessarily there. I agreed. I have until March 14th. Man I hope I find the right thing. I can't go back there. If anyone has read this thank you, and man I need suggestions. I doubt anyone will have read this, but if anyone has, have any ideas?
Well, as a cashier, you've got a fair amount of CSR experience. It sort of depends on 1: do you want your next job to be a similar one to this one 2: Where you're located 3: your education level. Consider your level of experience, your education and how those can apply to jobs. For example, if you're comfortable upselling, you could look at a sales role. Or you could try something like a call center if you want to take a more cashier like position. My advice? Make an updated resume, hop on a job website and start submitting it to as many companies as you can. 10 a day to fields you're familiar or comfortable with and see what hits you get. Good luck!
If you want to keep this job but want Karen held accountable for her actions, talk to Human Resources (if you can). Make sure you supply them with documentation of your anxiety and ADD diagnosis. Ask them if her treatment of you falls under harassment, toxic work environment or discrimination against a person with disabilities. One or more apply. Whether you keep this job or not, the company will be sued over her actions sooner or later. With your anxiety, getting a lawyer and charging them with "hostile work environment" (I think that's the official term these days) would be hard on your mental health, but the job is doing that to you anyway, and only you can make that call. I hope this helps. I hope you get the help you need. In some companies HR is your friend, in others they're there to protect the company. I hope you have the first kind. Take care. I'm rooting for you.
I have to check to see if I wrote this. I was in a similar boat. It got to the point where that manager weren’t allowed to speak to me without another manager present because I would run and tell and she wanted to call me a liar. It got to the point where *she* was moved to a different department and I’m currently the cashier with the most seniority. Not a manager no I would hate that. But I do have the most authority in there sans the manager. Ironically my new manager worked under her and we’re both like yeah she sucks. Typically they send problem cashiers to our department and the new manager is like "you can tell them what to do. You have full backing if they go to HR or management"
There are medications that can help both anxiety and ADD. Ask your doctor about them. Also, find out how to establish care with a psychotherapist or clinical psychologist. There are ones that specialize in anxiety and ADD. You're lucky that you live in Canada, so your health care plan won't go away if you have to quit this job. But you may find that with the right medications and therapy, you might be able to deal with the job.
@@MyFiddlePlayer Thank you for the reply. I know what you are saying and I am looking for a therapist. The thing is, I actually am on medication. What scared me with this situation was that I got so upset that it wasn't like, enough, as weird as that sounds you know? Anyway again ty for the responds. I got a phone call but when I'm done I will respond to other people.
Re: The shotgun shells. I work at Lowe’s, and the cashiers are trained in several acronyms, including the relevant SAM: Scan All Merchandise. Because many things, like lumber, can have different grades or qualities, or packaging that looks similar except for the size label or whatnot, you always* scan each individual item instead of scanning one and putting in the quantity. Also stops unscrupulous people who would hand you a cheap version of an item like a bolt and say that the other dozen (much more expensive versions) are the same. *Yeah, sometimes a cashier will do a quantity anyway, but that’s often because they’re experienced enough to know what to look at to confirm the items are actually the same, and the training makes them aware of the risk they are taking by doing so.
I wouldn't have been able to hold it together if someone was talking over me it's a criminal sin I would have screamed them out until they let me speak and trust me I can scream like no one else
Be thankful you never worked retail. I look like I could be a younger teen in HS. I would have men old enough to be my dad or grand dad hit on me at my job after asking I'd I knew their (grand)kid(s), had my bosses telling me that asking them to stop is bad customer service, and it wouldn't even stop of their wives or (grand)kid(s) were there. All of the harassment and eventual threats got so bad that I now have a slight phobia and aversion to going out in public, especially without a friend or loved one.
9:39 - One would wonder if they checked their monthly inventory and found a shortage and an overage, then checked the cash box and found a cash shortage.
Yay I finally get to sit and drink my coffee slowly and watch some r/ slash on my day off! Usually I'm getting ready for work and miss some of the video.
Anyone who try to steal my my phone would be in for a little surprise lol My phone is paired with one of those Bluetooth trackers if the phone gets further than 10 feet from the tracker a alarm that can't be cancelled from the lock screen goes off at full volume
Two proof of illness stories: for both I was called in as a shop steward by a an employee who was being harassed by a bad manager. In the first case, the proof of illness provided by a lab technician was a stool sample in a specimin cup. In the second the manager had demanded proof of illness and the nurse brought a note from her mother, because "she is the person who provided the last one." Demanding medical professionals provide proof of illness for every occasion was, sadly, not the most stupid mistake hospital management made, but at least we can laugh at these ones.
When dealing with shitty managers (and I've had more managers than working years with my supermarket chain) they blame other people for not working or dance around seaming like their working, they don't last long!
Is it even legal for a boss to ask in details why you were gone from work? "Im sick" no more information is allowed to ask for in this country. If they ask they will be in trouble - since thats your private information.
My store is changing prices currently & some things are are about $0.25 more. This guy wanted thin foil for the price that was stated which was $5.25 and I got my manger to take off the extra $0.25 cents. He bought to rolls and continued to complained about how in the state of Massachusetts this is ilegal and it's a law for customers to get any product free if the price stated is wrong. My manager and I laughed. She stated it wasn't a law and our company has our own rules and we would loose a lot of money if that was an actual law. He insisted that, that was the law in our state and he's bring in documents to prove us wrong. My manager said he does this all the time & I believed her because once he came up to me to pay he said "Let's see if they charge me right."
The sleazy salesman story. What Alan is doing is basically scamming, basically selling the phone twice but only process it the once and pocketing the money. If someone says that you need to buy something again, theyre scamming you
The phone story, what he would do is ring it through the till, the put it in as a return so the money wouldn't be in the final count so he could pocket it all
My parents tought me : If people are dumb enough to "accidently" (mostly "accidently") Give things for MUCH cheaper or even for free. Then shut up and just go with it. Got me a 100 Euro free gaming chair once, and a lot of other cheaper goodies XD I got raised well by my parents.
The trouble is, that if you walk out of there with something in your cart and the receipt says you paid for something different, you could be charged with shoplifting if they challenge you on the spot.
Last story: Management are some of the weirdest people I know. They have to be in charge and tell people off or they might as well not be in management but they cannot do that to everyone. In order to keep a place staffed you need to hire some people that just cannot handle actual responsibility. They need their hand held at every moment and cannot be yelled at for anything or they shut down(become unresponsive or mess up even worse) Management has to put up with them or they would have no staff. Instead of yelling at them, they yell at the competent employees, the ones that keep the business running. It allows them to feel like they are in charge while the competent employee just keeps doing their job properly and ignoring all of the stupid orders the manager gives. These malicious compliance stories highlight what would really happen if these managers were listened to instead of ignored by their competent employees.
I worked for AT&T retail for years until last September, but for a corporate location, not authorized retail (third-party). The seller that fulfills a pickup order, ie the seller that finalizes it and hands it to the customer, gets paid normal commission for the sale. Assuming it’s the same for AR then Alan screwed him out of a job for literally no reason LOL. I would love fulfilling online orders because it was easy money.
Work for a third-party and can confirm Alan is just a big idiot, it provided him no benefit to try and sell it that way. I honestly can’t see why he would try to do that other than by pure stupidity on his part.
Canadian here, I find it very odd that you need to file a form when you miss a day. Never was I required to sign anything but bring a doctor's note if I miss 3+ days. This is beyond breaching into your private life.
I worked in the back room of a store for 12 years and saw a fellow employee damage a heater exhaust pipe, and I reported it to an assistant manager. 3 more assistants told over the next 4 months, I finally heard them announce a SAFETY TEAM meeting in the HR room and I went in there, told the Team and Manager of the store the tale of the 4 assistants who do nothing and he got it fixed the next day. Assistants are often useless.
Yeah telling someone who has been going above and beyond expectations "Do your job" is THE FASTEST way to make them not care and destroy a business.
@you know Begone, bot.
Like your parents telling you to do their chores as they are doing their chores.
Instant apathy
"Shut up and do your job"
"I can't, I'm too busy doing YOURS"
That or tell them to quit when they bring up a valid issue.
@@Shinyspddmn hahaha
I wonder if the store could get into any sort of legal trouble when they do their inventory and find out that 10 cases of high end ammo is unaccounted for?
You'd think so, guy did his best to be honest about it but the manager was too full of himself.
Not likely. Ammo isn't regulated or licensed, so it's just a product loss. And since it was a bulk purchase of bird shot it wouldn't be suspect for use in criminal activity anyway.
@good one stop trying to spam religious postings as if anyone converts to a religion via annoying TH-cam post
@@jeffr5552 They would get into trouble with the owner or corperate. Because every single thing in the shop has to be accounted for. In this case it can easily be seen as someone working there stealing 900 dollars worth of goods.
@@hoopdoop4079 It's a bot. Sadly, chewing it out does literally nothing, as there is no intelligence there; just a mindless automaton, blindly pasting the same, mindless link to it's bland, mindless bullshit that relies entirely on duping people into clicking the link out of confusion for views, rather than actually making worthwhile content. It's pathetic.
All you can do is report it for spam. And hope TH-cam figures out that people want them to deal with the bots, not remove the already-optional dislike counter...
Once again pro Tipp: If your Business is set up in a way that one person is that integral to your success - never, ever, EVER piss of that person.
_Especially_ if said person works in IT
Too many people start a job and try to pee on the fence for dominance. Without realizing that the fence is being held up by people who are not a threat to them .
It's like the bus principle - the business shouldn't fail just cuz one person got hit by a bus and had to go to the hospital for months
If your business is set up that way then you need to fix that issue immediately. Redundancy is very important for any mission critical infrastructure or staff.
Why would OP's boss tell them to literally describe their sickness in full detail? OP isn't in highschool anymore.
Smells like a hippa violation or something to demand to have and keep what is the equivalent to health records.
As a student, we don't even have to describe sickness. Just a "(name) was sick, so they took (day) off, signed (guardian)"
I guess they think that they where faking it or it wasn't as severe. Still stupid. Of some one said they where throwing up sick I'd tell them " I understand" I don't need any more detail because I have a weak stomach.
@@justaperson4656 I remember I had the worst stomach cramps of my life along with getting sick. It also happened to be the last day of school at the time. She thought I was faking it, while I was laying down trying not to get sick. And then I think I actually did. But that wasn't the point. The point is that school was terrible for me. So glad I graduated from that place before the other stuff happened.
people never really believed me I suffered from migraines until I had an attack and went and puked all over their shoes, noone questions after that.
"I've never worked retail." -rSlash You should be very thankful for that. Karens are a daily occurrence at pretty much any place that sells a thing.
To be honest, I've not had any run-ins with Karen's in the wild. I work in a Giant Eagle.
He did work at a subway at one time. I think retail and food are similar.
@@Yumi_Jay yeah they are very similar and I've worked both. Food service is far worse and people fly off the handle a lot more often and for a lot less. At least that's my experience
So far I had only "funny" Karens (I work in a restaurant). One time a lady asked me if the Tuna salad is vegan and got mad when I told her no >~>
Why should he be thankful? I don't know about you, but he lives in America. America is a constitutional rebublic. It's neither communist or socialist, yet anyway. People are free to work the jobs they want, so it's not like he got lucky by CHOOSING not to work a shitty retail job. However I'd argue that working the cash register at subway is borderline retail.
The ammo story...yea,somebody got an ass chewing. $1,000 of product missing heads will roll. On the flip OP probably sold that ammo for what he paid & got his money back.
Yep a big mess of complications from the stock people, the cashier and the manager. When I ring up product I make sure they are the same items and price and then scan a single item for x amount of same products.
lol you americans are used to being mistreated...
if you lose your company 1000 bucks in europe, in most companies you get maybe a stern talking to and most importantly theres some thinking into how to prevent that from happening in the future.
for a big company thats peanuts, so why let the heads roll.
having a good team of employees will bring you much more money in the long run.
end stage capitalism pretends to be so efficient and smart yet its dumb and bloated and takes peoples dignity to make massive profits for a few old white man.
One of my favorite storytelling channels, easily
What about your own?
Yea
Same lol
Shut up
You like old stories connor????
Allan wanted commission, he wanted the sale. So, he was trying to fraud both the customer and At@t and that's a swift kick boot out the door or what we in retail call it, "Demoted to Customer!" Along with being reported to the authorities and sued by the company for comitting fraud.
Allan was so stupidly willing to comit comission fraud instead of following through with proper procedures, that it ended up costing him his job.
You have to watch your back, protect yourself, protect your coworkers and protect your job. there are a ton of new policies coming out in retail where if you see or hear the possibility of fraud being committed, REPORT IT!! "See something, say something." Many jobs are willing to reward the person for reporting instances of fruad.
@@sapphirie oh ik, and many states classify this as fraud against the elderly and it's a punishable offense cause it's a lawsuit through and through. Costing both the job and blacklisting the possibility of never ever being able working in that position again.
Many companies need to brush up on state laws.
Depending on how long ago that story was, Allan was REALLY stupid for doing that. I actually currently for for AT&T as an Authorized Retailer, and as far as I know if you're the one to fill the order then you're the one to get the commission. I don't know of it's the same everywhere, because I'm based out of NJ, but thats definitely how it works here.
@@sapphirie yw!
@@krissyvicier3088 I work for att as well and yeah you get paid if you are the one that sells it (rings it out)
@@krissyvicier3088 EXACTLY THANK YOU! I was hoping someone mentioned this because even online order pickups are considered a sale. I used to work in both direct retail and affiliate sales for phone companies. You just have to input your employee ID and be the one to finish the transaction. Allan did the most stupidest thing for a few cents more in upsell commission.
On the AT&T phone story - I think Alan probably wasn't out for a commission. I think what he could've done is if OP had gone through with the sale, Alan then marks that the phone has been "picked up", then erases the record of the "selling" transaction and pockets the full difference.
Not saying you are incorrect, I thought the same thing... but it shows how stupid this individual is:
The double payment would exist in the bank's records, and then someone else's fraud department gets involved....
@@lostbutfreesoul true. It was incredibly dumb. Not only that, but the phone store would come down on him much harder if a bank's fraud dept gets involved, because they do not mess around. I've had a few double charges with Amazon before and my bank has had the money back to be within the week.
$1000 worth of ammo for $80? This is going to be fun when they check their inventory and sales...
Last Story:
"Why not pay him more" Its not about the money its about the message.
"We would rather burn our Company to the Ground than pay you more." This message seems stupid at first but its not.
What what would come next? Free HealthCare and Paid Sick-leave?
*Cries in american* lol
@@Ba-kt6ju I wonder why Americans of the United States are the only persons in existence that repeatedly confuse "socialism" with "communism".
Well, you can ask UnitedHealthcare about what's next.
Cause they found out.
A $20k payout and your shitty boss also gets fired. Great start to this video, imo
Second story...I've suffered from IBS for more years than I care to think about. One time while at work I got hit with stomach cramps...I knew what was coming so I quickly...VERY quickly excused myself from the customer I had at the time...and literally ran for the Loo...almost knocking the manager and a member of staff flying as I barged past them. On emerging from the loo I was stopped by the manager...who flatly refused to believe that such a thing as IBS even EXISTED. So ( like OP in the story ) I volunteered to save him some and present it to him. Then on my lunch break I went out and used a public phone ( before mobile phone days ) and called the staff dept. at head office. Two hours later the staff director arrived and verbally flayed the manager alive in front of all the staff and a couple of startled customers. It must have worked...he never tried that again on anyone !
I wonder how AT&T guy thought his little hustle would go in his favour. Of course OP would google the right number when his number didn't work. Of course he would complain about what happened and get his money back. Of course the company would go after the idiot worker for his scam. There's no happy ending for that dude here. This was simply the fastest way to getting fired
He bet everything on the customer being even stupider than he was.
you'd be surprised at the amount of people that would just give up just to avoid the trouble
Probably a drug addict trying to pocket the money from trying to sell the phone twice
Malicious compliance is one of my favorite subreddits! Nothing like stupid people getting exactly what they asked for!
Bots
Hey man your comment was stolen by the dushebag bot runner called Savetion so I reported his comment, hopefully you get more likes now.
@@buzthebee6811 Thanks a lot for the help man
As a former sales person, I say this happens alot. I never tried it, 3 minutes giving a customer their phone is no big deal. I can always sell accessories to this customer. I never seen more kids fired than a phone store
Truly, retail sucks. Not enough pay, treated like crap by entitled people and/or bad bosses, and always understaffed
Retail sucks if the customers suck. As someone who works in a grocery store, I can honestly say that I've run into as many good natured/good humoured customers as I have bad ones. Most days, I run into more good ones than bad ones. The problem comes with the really bad ones. The ones that treat us like walking vending machines or piles of talking trash. Just because you're pulling in a 6 figure salary and I'm working part time minimum wage doesn't make you better than me. All it makes you is RICHER than me. And I'd rather be a good person who's dirt poor than an entitled rich asshole every goddamned day of the week.
Reminder: Don't tell a store they are undercharging. Let them figure it out the hard way.
I wouldn't give Amazon a single pretty penny for obvious reasons, and would rather see them boycotted en masse, but knowing that they get screwed over by their own unprofessional customer service and sales errors is almost equally as satisfying.
That phone story makes me furious. Almost reminds me of the time when I ordered a book online but my order got cancelled. I went to the bookstore but they told me I couldn't do anything and had to go online to get my refund. This will be the last time I buy off line. I'm not angry at them, just wish I knew that
Worked in phone retail for 3 years in the UK. rSlash explained exactly what was happening. The store gets nothing, or very little. Selling a phone instore though...
Corporations would rather hire than promote. And it’s complete BS.
Yep. Mostly because they think it's cheaper to poach than train. While also complaining if you "jump around " too much! 🙄
The AT&T story is all too familiar. I used to work for their home security service and this shit happened all the time. If we could prove what the caller was saying like this guy did we would kick that sales reps ass, but it's how the work was incentivized for them so it kept happening
*Story 2:* To quote rSlash, what a terrible day to be literate. Especially after eating breakfast. :/
Same, I was eating too
I'm eating a pop tart right now lmao
I was having breakfast as well. That one should have come with a warning
@@Zarathustra_infinite ...I misread that as "eating a poop tart" and had to do a double-take. lmao
Let me put it in perspective, it's like if you, in Subway, took an order over the phone for a Meatball Marinara and when the customer comes in you try to sell that same order they ordered to them again...
Extortion is what it is
@@ShadowEclipse777 yes, but He said that he doesn't understand cause he never worked retail so I just explained it in a way he understands as he has said he once worked in a subway...
I worked at subway and a customer came in yelling that we gave him good poisoning we gave him corporates number but that wasn't good enough. He came in with a tuppaware of his dierrhea and slammed it on the counter and told us to have it tested to prove it was from us.. 🤮
Wait, this person expected the _restaurant_ to test _their_ feces? Was this person too cheap to shell out the cash to get it tested themselves?
That's sooooooooooooo funny.
As for describing to the employer the details for being sick, I'm glad I'm living in a country where that is not something an employer can even ask about. They get a piece of paper from the doctor stating "unfit to work" without any further reasons given.
Fifth story: Rlash, you are thinking small, what that dude pnanned to do was sell OP the phone, don't register the sell and keep all the money. The phone was already paid off, he couldn't care less if OP got it or not, but tried to outsmart someone smarter than him.
I was eating my lunch when the 'sickness description' part played at 5mins in. Instant regret! 😣
Same. I was immediately disgusted with food in my mouth
@@Ba-kt6ju That is really freaking cute
The AT&T rep was a 3rd party seller from an independent location. He was trying to scam OP so he would get a commission from the sale. Then it would be OP’s problem to get a refund of his original online purchase. He figured that OP wouldn’t have the brains to actually call in the store about his refund. That’s why he kicked him out. OP not only cost him his job, but the location owner probably lost their contract to sell AT&T’s products and plans. I had a sleazy jack wagon try to do this to me. So I drove the 30 miles to an actual AT&T store to upgrade my phone, which was free. However, the jack wagon told me I had to buy the new phone, and then corporate would refund me. When I told him he was full of it, he told me to leave. Once I got to the AT&T store and complained, they called him. He tried to play stupid and claimed that his way was what corporate had told him to handle upgrades this way. They ended up revoking his contract, and then sued him for fraud since he did this to over 1000 customers. He lost everything; his house, car, wife & kids, his entire business, and all his money. His parents also lost their retirement, home, and savings because they were co owners of the business.
Illness story: In middle school, my daughter had a teacher's assistant in the gym who would never allow anyone to sit out because of illness. My daughter was just getting over being sick, and I gave her permission to sit out for today. My daughter said that the note wouldn't make a difference. So I added that if she isn't allowed to sit out, then she may barf, hurl chucks, projectile vomit, or up chuck. I told my daughter if she felt she was going to barf aim for the assistant shoes. Unfortunately the assistant wasn't there that day and she gave the note to the gym teacher she liked who just happened to be eating a yogurt . After reading the note, she threw out her yogurt and was told yo sit on the side. Felt bad for the teacher, but the assistant never ignored my daughter not feeling well again. Don't mess with cubs!
Describing illness? Isn't that illegal in the US?? I know it definitely is in a lot of European countries for an employer to ask about what ails someone.
I could ask you to describe your last medical procedure and it wouldn't be illegal, but you should tell me in no uncertain terms what to do with myself. The company, in this situation, is just setting it's self up for a massive problem when a worker tells them what to do with themselves for asking and they try to retaliate. Then it gets complex, matters the Country/State the company is based in, and all that fun stuff they pay actual lawyers for. Now if we are talking about a doctor, or someone with access to your confidential records, who is releasing those things to the company you work for....
not a lawyer, just an enthusiast.
I'm planning on becoming a business owner, and after watching RSlash for a good year or so I promise to do the following:
A. Monitor all higher-ups and make the complaint process easy for employees
B. Treat all with respect and expect employees to do the same.
C. I will teach all employees how to keep track of their hours in case payroll messes up or embellishes funds
E. My business will be run very profitably so that I can always afford to pay employees the exact amount they are owed
U mean buisness?
@@aaryadeshmukh8262 Yeah, my phone "Autocorrects" the word to be wrong sometimes
F. Never ever EVER piss off the I.T. guy.
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Alternatively, you could also use "labour hire / agency workers":
You could have more or less permanent workers but not necessarily with a personal-contract;
you simply pay for the labour that has been done
( well, obviously the final price also includes the fees of the agency itself.
But then again, you also save in time and accountings when you don't need to handle all the insurance and other things required when perma-employing people directly into your company/business ).
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@@PaveMentman With the business I plan on owning, it will be mostly part-time seasonal workers
I’d never do work I wasn’t paid to do, if these stories have taught me anything it’s that company loyalty doesn’t get you anywhere anymore
From story 2: I was a stock clerk in a grocery store. One morning a lady got sick and they told me to clean it up. They added if I didn't I would be fired. I was like "game on". I grabbed the mop and luckily it was near the front. As I was mopping it up I made sure everyone could hear me. I would say stuff like "I always wondered what the lady ate would smell like afterwards". I added more just like that. Later I found out that most of the staff had to go home because the image I put into their mind made them sick. They never asked me to clean up anything like that again and warned other managers if they ask me they will fire them. From the last story: I hope Karen got discovered and fired.
Last story: “why can’t they just pay their star employee a couple more bucks an hour to keep them happy?”
Because their entire business model relies on low-level employee working beyond their job duties for no extra pay, for fear of losing their job if they don’t.
The first story leaves a lot to be desired, but I can relate with the whole “being let go without telling your side of the story” situation. I think the $20k asked for was a missed opportunity by the OP; they could have asked for a LOT more, and been justified.
I think they can even sue for wrongful termination
@@jacksondavis8940 They can, since they would likely have the documentation stating their original job and the new documentation telling them not to do it.
Also about the shotgun shell story…I understand trying to be a decent person and stuff, but enjoy profiting from their mistake. Lol.
For the sleazy salesperson at the cell store threatening to call the cops. I would have absolutely said "Call them." and waited.
Story 1: Ah yes, the classical "let's call a guy at the office, trashtalk him and not give him the slightest chance to pronounce a single word, and then fire him because surely he got no defense as to why he's being chewed on, that sounds reasonable!"
Concerning the story about needing more information when not working because of sickness: I had a very micro-managing supervisor that you would swear was paying for sick leave out of their own pocket, but when they were sick, no one should question them. I once had very severe diarrhea and needed to be close to a bathroom. The second day I called in, the supervisor insisted I come to work for an important project. I explained the situation but was threatened with being 'written up' or even fired if I didn't go to work. I got dressed and went to work. Within minutes, I was called to my supervisor's office to 'talk about the situation'. About three minutes into the lecture, I said I hated to interrupt but really needed to use the restroom. The supervisor ordered me to sit down and be quiet. About 60 seconds later the unavoidable happened and the small office immediately smelled like a dirty diaper storeroom. I was allowed to go home until I felt better but...was threatened with disciplinary action if I ever pulled another stunt like that! I am so glad I no longer work for that micromanaging monster.
Nonononono, you NEVER "mess yourself". You do what a friend of mine did. He has IBS or IBD or whatever it's called nowadays (syndrome vs disease). Similar situation, needs to be excused, is told stay or get fired, so when the floodgates are about to open, he simply drops trou and eXpl0Des alllllll over the guy's fancy carpet, unleashing a vile tide of fetid stench so... loudly... that people could HEAR from outside the closed-door office.
He was threatened, tool his complaints up the foodchain, and threatened lawsuit, so everything ended up rugswept. Nothing was going to be done to him, but nothing was done to the boss, either.
@@joeschmo622 That rug need a lot more than being swept! 😁
I had a supervisor who wouldn't let me leave a meeting with him when I said I didn't feel well. So I threw up in his trash can. I got to leave right after that.
@@MyFiddlePlayer It's a shame that you didn't hit him with it.
Do not listen to the second story while eating. I usually listen while I have breakfast but todays story was a bad idea.
😂
9:30 I can believe that the person one the phone got irate, because Amazon has had a history of price gouging essential products during the pandemic and they feel like they should censor anyone who tells them otherwise
It is even worse when you know that the people who checked your purchases were underpaid indian workers being passed as "state of the art AI". 😂
I really feel the hate of corporate America. My husband has worked at the same company for over 30 years. He's bent over backwards, hardly been out ill, did work related stuff on his own time off the clock etc. A year ago the doctor found a growth on his spine in his neck area, it had grown so much and invaded discs so badly the doctors wouldn't release him from the hospital. They were amazed that he hadn't been paralyzed by this yet. The next day surgery was performed to remove the growth and my husband was out for 2 months and on light duty for a month after returning to work. Then BAM two months later the company decides his job is redundant and he's moved to another department, his salary is cancelled and he's put on hourly wage which means we lost almost $1000 per month in wages! The company knows their isn't anything my husband can do about it, his position isn't technical and younger people could take his place. There aren't any other places he could go that would pay him what he's making even with the cut! That's some fucked up way of rewarding a long-term loyal employee now isn't it!!!!!
Yeah thats a horrible way to treat a long term employee and cancer survivor. I think it's time your husband looks elsewhere to get his lost wages back, you could even try and get evidence against his current employer to sue for lowering the amount he makes because he got a (presumably cancerous) growth on his spine. I don't really know, if just sounds like they shouldn't be allowed to lower how much someone is payed because they got sick and could very well have died.
@@buzthebee6811 The problem is that they didn't do it when he returned to work, they waited 2 months and then claimed it was because the position was redundant. We talked to a lawyer who said we wouldn't be able to prove it was related to the tumor. We searched for months and couldn't find a job that would pay close to what he is making, they dropped him from supervisor of the janitorial and maintenance crew, to just another member of basically the same thing just on day shift instead of night. All of his management skills were learned on the job so there isn't any formal education like everyone else wants, doesn't matter that he held a management position for about 20 years of the 30 he has been with the company, nobody cares they want documentation showing stupid classes! Thank you for your ideas and thoughts though, this issue is a big trigger for me as you can tell I'm sure.😀
Why give a few extra bucks to an employee when some CEO needs a holiday bonus?
To answer your final question rSlash. The people putting the red tape in place do no actually deal with those affected by it and likely have never held those positions. Thanks to COVID my managers had to start covering wagie shifts. I have never seen so many policies fall so quickly. Dress, code, no sitting, no lunch, etc. All gone in weeks because now those rules suddenly affect them. 90% of corporate policy are written by people who were grandfathered into their roles and have never even seen a customer, let alone helped one.
Story 3. Rslash is dead on with his guess. I sold cell phones for several years, online orders don't usually net commissions for in-store salesman. He was trying to put the phone back into general inventory and sell it so that he would get his cut. We had a guy who would try to pull stuff like that at a store I worked at, got fired too.
6:00 This story happened to my parents when I was a toddler.
They were visiting my dad's parents over a break and due to some mishap neither had gotten paid for that month so they had like 10$ in our local currency as spending money for the week until monday.
As it happens I got sick and needed some cold medicine so dad went to the apothecary and paid like 4$ for a bottle of cold medicine.
To his surprise he got 46$ back and when he tried to object that he was paid the wrong amount the staff just sighed and said "No sir. You paid with a 50$ bill. This is the correct amount"
Disregarding that our bills for 10$ and 50$ don't look anything alike he continued objecting, trying to explain he was paid *too much* but they wouldn't hear it.
So eventually he just gave up and took the change. They insisted and why turn down some extra spending money for your vacation.
Manager: "You bought it, it's yours. It's store policy."
Me with very happy voice: "Oh. So, I wouldnt be in any trouble if I keep them? THANK YOU!"
Close the phone. I m sure that would awake small panic on manager what went wrong.
For the last story, RSlash's response doesn't make any sense. The issue has nothing to do with pay. They offered OP the job and they didn't take it so that company had no choice but to hire somebody else. They have a position that needs filled, it isn't their fault that OP couldn't / wouldn't take the job. Moving past that the issue here was that their new supervisor tried to show dominance and told OP that they are to do their job when on the clock. So OP started doing only their job. That has nothing to do with pay, that is their supervisor being an asshole.
About the last story, the reason why many businesses have that red tape, is exactly that, to not pay more. Less salary, means less cost for the company, even if it is a super duper quadruple-llion dls company. That is also why a lot of employees don't go 'over and beyond' their tasks, it is simply not worth it.
Heck, even my school, unintentionally, taught me that. Why would I work my butt off for pure A's when my high school title is the exact same as my partner who pass with C's. (I know this may be specific to my school, but the point is there)
Hey man I completely agree, in this society if you go above and beyond when working for you, they say "Cool, thanks for that" and ignore paying you for the extra work you got done, because they don't have to.
I used to work retail phone sales. Can confirm on the fact that you get nothing by giving a phone to a customer that is pre-purchase, but commission if they buy in store. We were told to try and upscale the customer to a different unit when they come to pick up, and the phone company often had ways that the store could sweeten the deal through special plans that we could activate a certain number of times per month.
I can't believe that salesman tried to sell OP the same phone twice. Incredibly scummy
In the phone story. My thought is that it was worse than him trying to get comission. My guess is that he tried to sell it and then pocket the money.
I did the a similar thing to the vomit story about a doctor who insisted I needed a pregnancy test because my prescription on birth control lapses for 6 days. I have been on this same birth control for 6 years, never been told this before. Kept telling them I wasn’t pregnant but they insisted, until I threatened to bring them a cup of my period blood. They never made me take that pregnancy test.
I would have gone back to the shop the following day and told whoever served me about the ammo mix up.
I guarantee it would be passed on to the manager and he'd be on the phone very quickly and be willing to ignore policy 'just this once'
Honestly it sounds like Allan wasn't trying to gain commission, but scam OP. He gave OP a fake number that just went to an endless hold loop and was insistent on selling the phone that's already marked in their inventory as sold and ready for pickup in their system. He said it was canceled when it was not so there was no way he could earn commissionon selling it since it was already sold. To me it sounds like he was trying to pull a fast one on OP and swindle them into paying again so he could pocket the money.
I really have to agree with the part about corporate America. I’ve run into some crazy issues because of pay raises. Basically I got two pay raises at the same time and instead of getting both of them, one overroad the other. It took my boss’s boss’s boss 6 months to fix it, and did so by giving me a new job title and no back pay. This happened again a few years later and once again took 6 months with no back pay and another title change. Oddly, when I walked in with a job offer from a rival company (and I was the -only- full time employee at my location) it took about 3 days (Friday to Sunday) to give me a pay raise to get me to stay. No title change required. Funny how that works out
Try being in the military and on 'Separate Rations' then getting no pay for two months.
I worked for AT&T years ago, and your assessment of the phone store situation is 100% correct.
The sad thing about the shotgun shells is they will probably charge it on the cashier and not the manager.
Pro tip. Never interrupt your enemy when they're in the middle of making a mistake.
At my old job, if you needed a break, you had to get someone else to cover your position. There were no toilet facilities at any of the positions so throughout the shift people would request a break to “take care of business”. Think security type job. Well positions were scattered across several miles. So all communication was done via radio. Any radio communication was recorded and also monitored by our “regional office”. Usually it would sound something like, “Could I get relief from such and such position.” Then the lead would respond, “Sure I’ll be there in X amount of time.” Well we had a different supervisor working one day when I requested a break. Before anyone could respond the supervisor gets on the radio and asks WHY I need a break. Really? Ok. I respond, “I need to change my bloody tampon sir.” That supervisor never again asked why someone needed a break. 😂😂😂
Back when I was Valet in Galveston, I got a severe case of food poisoning from a badly contaminated Monster Java. I had been out of work for food poisoning before that, because the food in Galveston can be a bit sketch during the off season. My boss, of course, didn't believe that I was sick again. He wanted me to come in.
Cue malicious compliance. I physically couldn't leave the first day, but I managed to scrape together enough strength to go in on the second day. I stumble into work, looking like a zombie. My skin was gray, and I could barely stand up straight. Incredibly, my boss decided I was fine to work that day. So I went and stood outside, under the hot sun, and I waited. I was trained as an EMT previously, and I knew that I was in a pretty bad state. By the time the first Bugatti pulled up, I was sweating and had spiked a massive fever. By the time the second Mercedes pulled in, I was throwing up in a trashcan on my way back from the parking lot. Then, it happened. Someone complained to front desk that there was something wrong with one of the valets. By this point, it was all I could do to not throw up in the cars. Front desk called me up to see them, took one look at me, and called my boss. (They couldn't send me home because we were a contracted company.) They ripped my boss a new butt hole, and I got to go home.
Unfortunately, that food poisoning actually caused me to get sick for the next 6ish months, and I did end up working through most of it. I lost nearly 20lbs the first 3 months, and still have complications from it. I no longer drink Monster Javas.
Why didn't you sue the company?
Magic words in AT&T story, 3rd party dealer.
Also, if you're a phone worker and they say you have to let them know before you go to the bathroom, call them each and every time you have to pee. Bonus point if you are pregnant or have a medical condition that makes you pee more often. 😜
In response to that last story…you absolutely should not EVER, strive for excellence in retail. Never! The only thing that will get you is more responsibility, more work while your coworkers do less. You’ll get all of the work, none of the credit. No pay raise, less hours, and zero thanks.
I know this all too well as someone who works retail (grocery store, technically, but yeah), even though my particular job involves the carts and handbaskets plus grocery carry-outs and small tasks from supervisors or management.
I’ve heard of scam phone calls, but scamming someone into buying back their own phone? And it almost seemed like AT&T was in on the scam too.
Story 2 (detailed sick note): Barfing on the new office carpet was good for ten years of no hassle when I called in sick with a migraine.
actually I think instead of trying to get a cut, Alan was going to pocket the money all together, he was going to sell the phone that had already been purchased and pocket the money, that way his bosses couldn't track it down because it had already been paid for
3:47 In Austria it is Illegal to even ask why youre sick, because it is considered disclosure of medical Information. The only Info that he is allowed to get is if a Female Employee is pregnant, so the Boss can adjust the environment for her or give her paid leave on top of her Vacation.
Story 2: I'm always surprised when I hear stuff like that. In GErmany, the medical history and condition isn't of any concern to the employer. If I am sick, I call in sick. When I'm sick 3 days or longer, I provide a doctor's not. The note simply states: "My patient is unfit to work from until an estimate of . This was determined on ". If you are fit earlier, you may go to work at your own discretion. If not, you can go to the doctor again, and you'll recieve a continuation in form of another note. This includes duties for me as an employee, also. I am obligated to "do nothing that might prevent an efficient recovery", because my employer is entitled to my labour. That doen't mean I have to stay in bed for the whole time, it doen't even mean I may not go out. It just means it's unwise to, say, party all night. Once, I was excused from work for 1.5 weeks by my doctor due to extreme emotional stress (I was on the brink of burn-out, due to a mix personal and job related issues). He told me: Do everything you like to do. Relax, go swimming, play games, go to a party - but don't answer any calls from family or colleagues. That's the best way to recover. We'll keep an eye on the situation in the future - if necessary, we have to start a medication, but for now, let's hope we can get along without meds" - and we did. In this case, it was just like 1.5 weeks of prescribed holiday - my employer just got the note telling him I'd be unfit to work for one and a half weeks.
Btw, German law also dictates that my employer has to continue paying my salary for up to 6 weeks of continuous illness (he gets money back from the obligatory health insurance), afterward you get sickness allowance from your insurance (it's somewhere in the ballpark of 70% of your salary). I never have to provide any information about the type of sickness I have to my employer, the doctor's note doesn't state that either (there is a second note for your insurance that does contain a code roughly indicating the diagnosis like "J06.9", meaning "acute infection of the upper respiratory tract", but this is never disclosed to the employer).
I would ecpect HIPAA to prevent medical disclosure in the US, but seeing how messed up some laws (especially labour laws) are there, maybe employers can force employees to disclose their own medial history to employers, even if HIPAA prevents everyone else.
I never understood why corporate America gives the little guys (CSA, cashiers, etc) the most legwork, but don't allow any permissions... Need to void a transaction? Call a shift leader. Need change for the drawer? Call a shift leader. Need a return without a receipt? Call a shift leader.
It's like letting a pawn move infinite amount of spaces in chess, but you can't capture anyone; like, what's the point? XD
I remember when we were all called in for a large case and one of the Agents had family over and called out with imaginary diarrhea. None of us really cared. When he called in with that I joked the Supervisory SSA wanted the evidence on his desk.
The last one really hit home. I actually sent a screenshot to someone because when he started describing Karen, it made me 100% think of my current manager. Only problem is, I have anxiety, and just being around her triggers panic attacks. I'm actually on leave for said panic attacks and am trying desperately to find something else. I actually already wanted to find something new, like more inline with my actual interests. But I wanted to look for it slowly. And now I'm desperate to get away from this really obnoxious Karen.
Worst part is, I was the one with the most experience as a cashier where I was. I was even to the point where I was like kind of a supervisor, just without the title. She kept trying to stop me from doing my job. LIke, I could go get change in the drawer we have for the cashiers, do reports for each cash, etc. Nothing I would do was right. And I'll admit I did something I was not really suppose to. I was on my tablet in back register one day because there was literally no one around. Here's the thing, I work in a hardware store. And I live in Canada, and it's winter. So there is no one. Plus, I have ADD, so just standing there and doing nothing is agony. So Karen saw, and went off on me. And I'm looking at her like "what am I suppose to do then? I'm just trying hard to keep as calm as possible. (She already knew I was having a hard time because of my anxiety, and it didn't register with her that what she was pulling was not helping)
So she said, than maybe we will put you in the front so you have more to do. That's when I lost it. Not because of having more to do. But because she's like in the front 90% of the time. Having to be around her so much, I started freaking out and started crying pretty much till the end of my shift.
The upper management thinks for some reason that all the other cashiers who left that had any experience was because she is not letting anyone on their cellphones, and that the manager we had before was too soft. They say that a lot. And even though it affected them at some level, they can't seem to process that having a manager with the personality of a cactus might have something to do with it.
On top of which that day I had contacted my doctors office for an appointment. They asked if I wanted it over the phone or in person. I wanted in person but at that point I wasn't sure if I would be working the next day or not so I said on the phone. So she said ok, but then saw my hesitation, and said to call back if there were any changes..
When I got home, I actually called a mental health hotline we have here, and was on the phone with them for like an hour. After talking with them, I realized I needed at least one day to go see my doctor and see what he thinks.
I had been telling a coworker about this, and she told me I should text Karen as a curtesy. Even even Karen 100% did not deserve that way it would cover my butt, and no one could not say I did not try.
Well, she texted me back. She was not having it, and said that instead of coming to her, I went behind her back, talked to another coworker about it, and said coworker that it would be over the phone so I will be coming, no excuses.
That is when I lost it. I started crying hysterically. I used speech to text to say I know you are mad, but I was on the phone with a mental health hotline for over an hour, and the conclusion we came with is that coming in was a bad idea. I told her that I was not doing well and that no matter what, whenever I go into work (and at this point I was not about to tell her I'm praying I find something else) I need to comeback as whole person, and that I wont be falling apart like that.
So she never texted me back, but the other coworker told me that apparently she had texted her for a copy of the schedule of that week. I had also called another hotline to say what was up. Man they were good. It helped me tremendously. And I went to see my doctor and he gave me 2 months off starting immediately. But that it was a strict 2 months. I would have to go back to work after, but not necessarily there. I agreed. I have until March 14th. Man I hope I find the right thing. I can't go back there.
If anyone has read this thank you, and man I need suggestions. I doubt anyone will have read this, but if anyone has, have any ideas?
Well, as a cashier, you've got a fair amount of CSR experience. It sort of depends on 1: do you want your next job to be a similar one to this one 2: Where you're located 3: your education level.
Consider your level of experience, your education and how those can apply to jobs. For example, if you're comfortable upselling, you could look at a sales role. Or you could try something like a call center if you want to take a more cashier like position.
My advice? Make an updated resume, hop on a job website and start submitting it to as many companies as you can. 10 a day to fields you're familiar or comfortable with and see what hits you get. Good luck!
If you want to keep this job but want Karen held accountable for her actions, talk to Human Resources (if you can). Make sure you supply them with documentation of your anxiety and ADD diagnosis. Ask them if her treatment of you falls under harassment, toxic work environment or discrimination against a person with disabilities. One or more apply.
Whether you keep this job or not, the company will be sued over her actions sooner or later. With your anxiety, getting a lawyer and charging them with "hostile work environment" (I think that's the official term these days) would be hard on your mental health, but the job is doing that to you anyway, and only you can make that call.
I hope this helps.
I hope you get the help you need.
In some companies HR is your friend, in others they're there to protect the company. I hope you have the first kind.
Take care. I'm rooting for you.
I have to check to see if I wrote this.
I was in a similar boat. It got to the point where that manager weren’t allowed to speak to me without another manager present because I would run and tell and she wanted to call me a liar.
It got to the point where *she* was moved to a different department and I’m currently the cashier with the most seniority. Not a manager no I would hate that. But I do have the most authority in there sans the manager. Ironically my new manager worked under her and we’re both like yeah she sucks.
Typically they send problem cashiers to our department and the new manager is like "you can tell them what to do. You have full backing if they go to HR or management"
There are medications that can help both anxiety and ADD. Ask your doctor about them. Also, find out how to establish care with a psychotherapist or clinical psychologist. There are ones that specialize in anxiety and ADD. You're lucky that you live in Canada, so your health care plan won't go away if you have to quit this job. But you may find that with the right medications and therapy, you might be able to deal with the job.
@@MyFiddlePlayer Thank you for the reply. I know what you are saying and I am looking for a therapist. The thing is, I actually am on medication. What scared me with this situation was that I got so upset that it wasn't like, enough, as weird as that sounds you know? Anyway again ty for the responds. I got a phone call but when I'm done I will respond to other people.
Re: The shotgun shells. I work at Lowe’s, and the cashiers are trained in several acronyms, including the relevant SAM: Scan All Merchandise. Because many things, like lumber, can have different grades or qualities, or packaging that looks similar except for the size label or whatnot, you always* scan each individual item instead of scanning one and putting in the quantity. Also stops unscrupulous people who would hand you a cheap version of an item like a bolt and say that the other dozen (much more expensive versions) are the same.
*Yeah, sometimes a cashier will do a quantity anyway, but that’s often because they’re experienced enough to know what to look at to confirm the items are actually the same, and the training makes them aware of the risk they are taking by doing so.
Good morning Rslash! I hope you and your family have a good day.
6:05 I forgot Dick's was a company for half a second and was very concerned
I wouldn't have been able to hold it together if someone was talking over me it's a criminal sin I would have screamed them out until they let me speak and trust me I can scream like no one else
Be thankful you never worked retail. I look like I could be a younger teen in HS. I would have men old enough to be my dad or grand dad hit on me at my job after asking I'd I knew their (grand)kid(s), had my bosses telling me that asking them to stop is bad customer service, and it wouldn't even stop of their wives or (grand)kid(s) were there.
All of the harassment and eventual threats got so bad that I now have a slight phobia and aversion to going out in public, especially without a friend or loved one.
9:39 - One would wonder if they checked their monthly inventory and found a shortage and an overage, then checked the cash box and found a cash shortage.
Yay I finally get to sit and drink my coffee slowly and watch some r/ slash on my day off! Usually I'm getting ready for work and miss some of the video.
Anyone who try to steal my my phone would be in for a little surprise lol
My phone is paired with one of those Bluetooth trackers if the phone gets further than 10 feet from the tracker a alarm that can't be cancelled from the lock screen goes off at full volume
That sounds really funny tbh XD
@@JadeAnnabelArt I bet it would be even funnier if a very appropriately chosen soundbite was playing as the alarm sound as it goes off! 🤣
@@JadeAnnabelArt lol It probably would be pretty funny
@@RiptoGakt Oh I've been tempted to do that 🤣🤣🤣
Can you customize a phone that way before you ever pick it up? This was a newly paid for phone scheduled for store pickup, OP never had it before....
Two proof of illness stories: for both I was called in as a shop steward by a an employee who was being harassed by a bad manager. In the first case, the proof of illness provided by a lab technician was a stool sample in a specimin cup. In the second the manager had demanded proof of illness and the nurse brought a note from her mother, because "she is the person who provided the last one."
Demanding medical professionals provide proof of illness for every occasion was, sadly, not the most stupid mistake hospital management made, but at least we can laugh at these ones.
When dealing with shitty managers (and I've had more managers than working years with my supermarket chain) they blame other people for not working or dance around seaming like their working, they don't last long!
Is it even legal for a boss to ask in details why you were gone from work? "Im sick" no more information is allowed to ask for in this country. If they ask they will be in trouble - since thats your private information.
On the AT&T story, I am happy that OP got to speak to a regional manager. And not to a lowly assistant to the regional manager.
My store is changing prices currently & some things are are about $0.25 more. This guy wanted thin foil for the price that was stated which was $5.25 and I got my manger to take off the extra $0.25 cents. He bought to rolls and continued to complained about how in the state of Massachusetts this is ilegal and it's a law for customers to get any product free if the price stated is wrong. My manager and I laughed. She stated it wasn't a law and our company has our own rules and we would loose a lot of money if that was an actual law. He insisted that, that was the law in our state and he's bring in documents to prove us wrong. My manager said he does this all the time & I believed her because once he came up to me to pay he said "Let's see if they charge me right."
The sleazy salesman story. What Alan is doing is basically scamming, basically selling the phone twice but only process it the once and pocketing the money. If someone says that you need to buy something again, theyre scamming you
18:17 more like didn’t do.
19:20 the bigger the company, the longer it takes for the smallest things to happen
That's At&t for you. True to form.
Former at&t customer service.
Glad it didn't go south.
You are correct.. He was trying to get commission
The phone story, what he would do is ring it through the till, the put it in as a return so the money wouldn't be in the final count so he could pocket it all
My parents tought me : If people are dumb enough to "accidently" (mostly "accidently") Give things for MUCH cheaper or even for free. Then shut up and just go with it. Got me a 100 Euro free gaming chair once, and a lot of other cheaper goodies XD I got raised well by my parents.
The trouble is, that if you walk out of there with something in your cart and the receipt says you paid for something different, you could be charged with shoplifting if they challenge you on the spot.
Last story: Management are some of the weirdest people I know. They have to be in charge and tell people off or they might as well not be in management but they cannot do that to everyone. In order to keep a place staffed you need to hire some people that just cannot handle actual responsibility. They need their hand held at every moment and cannot be yelled at for anything or they shut down(become unresponsive or mess up even worse)
Management has to put up with them or they would have no staff. Instead of yelling at them, they yell at the competent employees, the ones that keep the business running. It allows them to feel like they are in charge while the competent employee just keeps doing their job properly and ignoring all of the stupid orders the manager gives. These malicious compliance stories highlight what would really happen if these managers were listened to instead of ignored by their competent employees.
4:50 i started laughing extremely hard when i heard about them describing the texture of their vomit 😂😂
I worked for AT&T retail for years until last September, but for a corporate location, not authorized retail (third-party). The seller that fulfills a pickup order, ie the seller that finalizes it and hands it to the customer, gets paid normal commission for the sale. Assuming it’s the same for AR then Alan screwed him out of a job for literally no reason LOL. I would love fulfilling online orders because it was easy money.
Work for a third-party and can confirm Alan is just a big idiot, it provided him no benefit to try and sell it that way. I honestly can’t see why he would try to do that other than by pure stupidity on his part.
Canadian here, I find it very odd that you need to file a form when you miss a day. Never was I required to sign anything but bring a doctor's note if I miss 3+ days. This is beyond breaching into your private life.
I normally listen to rSlash when I eat my lunch 😄 But boy, oh boy, was the second story a treat...
I worked in the back room of a store for 12 years and saw a fellow employee damage a heater exhaust pipe, and I reported it to an assistant manager. 3 more assistants told over the next 4 months, I finally heard them announce a SAFETY TEAM meeting in the HR room and I went in there, told the Team and Manager of the store the tale of the 4 assistants who do nothing and he got it fixed the next day. Assistants are often useless.
You're exactly right. Idk if they would get commission but it's basically the same at Apple and Management's hard-on for promoting apple care
I have a Mac computer. I use it for a door stop. 😁
story 1: should have sued them on top of that for wrongful firing.
I have to shake my head when honest people try to help correct a discrepancy get treated like that