I had to do this myself on my 2013 Honda Crosstour v6 by following the buletin from Honda and after that I have no problems with starting the car. Interesting it's not a recall from Honda. Also I rebuild the starter, (just replaced the brushes ) instead of replacing it with new or reman and no problem for the past 3 years.
The engine stops rotating at certain positions when you shut off the car. The idea of rotating the torque converter is to give the starter gear a clean location to to engage on the torque converter. It's a bandaid fix but if it continues to grind then all of it needs to be replaced.
TSB's are a manufacturer's way of saying: "Yeah, we know it's a problem/broken, this is how to diag/fix it. Out of warranty? Too bad. At least the issue hasn't caused crashes..." Now, in my experience, if you're not too far out of warranty, you can ask for a 'good faith' repair. If the service advisor says no, escalate it up the dealership chain. I've had complaints all the way up to the General Manager before getting a satisfactory resolution. Sometimes calling the manufacturer's customer service number and making a complaint helps. (Except for Kia. Ask me how I know).
I would also add the shape of your car also dictates the dealership in wanting to help you. If your car looks like it just came from a destruction derby, don't bother. If your car is 5 years old and looks like it just drove off the lot, they'll possibly be more inclined to help.
I had to do this myself on my 2013 Honda Crosstour v6 by following the buletin from Honda and after that I have no problems with starting the car. Interesting it's not a recall from Honda. Also I rebuild the starter, (just replaced the brushes ) instead of replacing it with new or reman and no problem for the past 3 years.
$800 for a starter?!?! Got damn!
Had to do one with an older 2007 crv. $800 is correct. Replaced with a brand new Denso unit.
But you can buy a Starter from your local auto parts store for far less though.
The engine stops rotating at certain positions when you shut off the car. The idea of rotating the torque converter is to give the starter gear a clean location to to engage on the torque converter. It's a bandaid fix but if it continues to grind then all of it needs to be replaced.
Better to order the OEM parts online to save some bucks, but problem is to find a good independent shop that would install them.
Do we see a video coming on this repair?
A sad simba. So sad.
First!! Are service bulletins considered something the customer would have to pay for? Or is there some compensation from Honda?
TSB's are a manufacturer's way of saying: "Yeah, we know it's a problem/broken, this is how to diag/fix it. Out of warranty? Too bad. At least the issue hasn't caused crashes..."
Now, in my experience, if you're not too far out of warranty, you can ask for a 'good faith' repair. If the service advisor says no, escalate it up the dealership chain. I've had complaints all the way up to the General Manager before getting a satisfactory resolution. Sometimes calling the manufacturer's customer service number and making a complaint helps. (Except for Kia. Ask me how I know).
I would also add the shape of your car also dictates the dealership in wanting to help you. If your car looks like it just came from a destruction derby, don't bother. If your car is 5 years old and looks like it just drove off the lot, they'll possibly be more inclined to help.
Bendy anal probe FYB
That’s amateur hour for Honda design. Crappy outcome.