How to Pay Your Interim Driving License & Applying for a New Driver License on eCitizen (SMART DL)

[@winieymbula2332]

If I have applied for smart driving licence then I pay and forget to click complete button and the money has gone what should I do

[@tfic_KE]

Call NTSA, they are very responsive when you call them and they will update your DL to reflect payment.

[@winieymbula2332]

Thank you

[@lourenkelon8953]

My photo is not upright is it okay

[@collinskigen7990]

Very informative. Thankyou

[@tfic_KE]

Thank you 👍

[@TracyMutheu-q9l]

i have already pass my test so you mean I have to apply interim first so that DL can follow?!...

[@tfic_KE]

Hello Tracy, yes you have to.. interim first then DL.

[@DavidAgesa-h4q]

What is I want to do a another class b4 the smart dl gets printed for example class A2 for motorcycle

[@tfic_KE]

Hello, if you do another class, then it will be added to your DL

[@ken_tafari2]

Good job guys.

[@tfic_KE]

Thank you 🙏

[@JamesByron-tf8ro]

i paid for the Driving License and happened to book for the Biometrics appointment but failed to show up for the appointment please can you help me with an idea on how i will go about it

[@tfic_KE]

Hello James, sorry to hear that. Login to NTSA Portal, there should be an option to reschedule. If it's not there you can try reaching out to NTSA using the numbers provided at their portal or website. They are usually very responsive when you call them.

[@dorothyalfred4296]

Good Info...but now my question is can i go for one year renewal for the first time instead of smart driving license which is for 3 years after interim process?

[@tfic_KE]

Hello and Thank you 😊. Yes you can choose the 1 Year driving license option after applying for your interim.

[@liberatorsSaintsband_kenya]

Fortheone year after applying and paying how long will I wait for it to reflect on the ntsa portal

[@mutisyaBoniface]

After paying my driving licence I didn't go and complete what can I do know?

[@waqalsongs7537]

When applying for asmart DL via ntsa portal the photos you upload will it be the same as the that will appear on your Dl ?

[@tfic_KE]

Hello, yes... So make sure you upload a photo you want on your DL.

[@PiusMuturo]

I did my test a year ago and didn't apply for my smart driving license. I just checked my portal the other day and only found the renew licence option. My status is valid , so I'm just asking how I can get my smart driving licence. Thank you Cate

[@tfic_KE]

Hello Pius, sorry to hear that. When you click on renew, what option do you get? If the option is Virtual red book 1 year only, then it means that you have the old driving license and you can apply for a SMART DL but if it gives a SMART DL option, it means you have one. In order to help you, send us a message on Whatsapp @ 254-113-091-074. Alternatively, you can text NTSA on Twitter. Please DM them, don't share your private info directly and they will assist you.

[@BLESSED_Nation]

You delayed on applying for interime,,coz if you take more than 4 months without applying they remove you from the system and you have to do the exams again

[@ellyomondi6613]

​@@BLESSED_Nationwaah!

[@gordonotieno2637]

Date of issues on my IDL is wrong can it cause any issues applying for smart dl

[@lourenkelon8953]

I downloaded the interim but my photo is horizontal .is it still okay that way

[@tfic_KE]

Hello, it's okay since that's how the photo was uploaded. An interim is only valid for 6 months so don't worry about it.

[@coolbones2747]

Where does one physically pick up the drivers licence

[@tfic_KE]

Hello, you choose a location between huduma center near you or NTSA Offices

[@delaxclips2400]

Hey if i apply for the virtual dl of one year do i receive it instantly after payment or what

[@tfic_KE]

Hello, yes you do. After payment you can download, print and laminate a copy.

[@delaxclips2400]

And how much is it

[@lucasomolo8443]

Hello I have applied for virtual dl one year and I have paid for it but I can't print it... how do I receive it...Thank You

[@winieymbula2332]

Hello ,,what about Kra pin

[@tfic_KE]

Hello, video coming up soon.

[@winieymbula2332]

Okay

[@benaasudi]

Hello? Did exams last month and i have applied for a PDL. HOW long will it take to apply for a smart DL?

[@tfic_KE]

Hello Bena, once you pass your exams, you will be able to apply for your interim and pay for it. After that the option to pay for a SMART DL should be available immediately on the NTSA Portal.

[@benaasudi]

@@tfic_KE I have already applied for and paid the fee for a Provisional Driving License (PDL). However, I haven't seen the option to pay for the Smart Driving License (DL) yet. How long should I expect to wait for it to become available?

[@tfic_KE]

@@benaasudi please send us a whatsapp message with a screenshot, for better assistance.

[@malikyayo-og2sr]

Hi can i apply for psv badge with the interim dl

[@tfic_KE]

Hello, no you need to have a DL to apply for a badge

[@malikyayo-og2sr]

@@tfic_KE ok thanks

[@alexwambugu3585]

Thanks..👍

[@tfic_KE]

You're welcome.

[@mzahimsalim1633]

What do i fill in the postal adress

[@tfic_KE]

Fill in a PO Box that you can access or family one.

[@lizwaite6142]

Hi how do I pay for interim?

[@tfic_KE]

Hello, when you login to your NTSA Portal, you will see the option there telling you to pay for your interim. It's the first step of the video.

[@masoudomar7315]

Can I drive with an interim license while am waiting for my smart license?

[@tfic_KE]

Hello, Yes you can as long as it hasn't expired.

[@ImanAli-cj5pt]

How can I get a virtual dl pdf when I have chosen smart dl

[@tfic_KE]

Hello, If you have chosen SMART DL you cannot apply for the Virtual DL.

[@kelvingathoni7302]

Do they text someone when the Driving license is out or how is one notified?

[@tfic_KE]

Hello, if it's Smart DL, they will notify you via SMS or Email. If it's Virtual DL then you get it immediately after payment.

[@kelvingathoni7302]

​@@tfic_KEthanks for your reply

[@lost.D]

Hello. How long does it take to receive the DL.

[@tfic_KE]

Hello it depends if it's virtual DL for one year it's immediate. If it's Smart DL it takes around 2 weeks after biometrics.

[@omoyobarongo216]

Must you apply for interim

[@tfic_KE]

Yes you have to.

[@ThomasOduma]

Can be interim renewd

[@tfic_KE]

Hello Thomas, no you cannot renew an interim.

[@lourenkelon8953]

I downloaded the interim but my photo is horizontal .is it still okay that way

[@tfic_KE]

Hello, it's okay since that's how the photo was uploaded. As long as it's your photo.