"I Can't Charge The Customer For This" | Fault Finding On A Panel System

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  • เผยแพร่เมื่อ 26 ก.ย. 2024

ความคิดเห็น • 82

  • @justinfarquhar8299
    @justinfarquhar8299 ปีที่แล้ว +32

    Respect for putting up a video of something that you were unfamiliar with. This really helps people to realise that we are not alone when we tackle things and learn as we go

    • @Baggiolyful
      @Baggiolyful 10 หลายเดือนก่อน

      Best part of the job. Keeps you on your toes

  • @luluboxingtv2880
    @luluboxingtv2880 ปีที่แล้ว +4

    This guys knowledge of electrical systems is brilliant

  • @riklowe
    @riklowe ปีที่แล้ว +6

    Gave it a good go Del - and fair play for not charging - keep up the great videos

    • @eastwayelectrical
      @eastwayelectrical  ปีที่แล้ว

      Hi Richard. Don't praise me too much. I was thinking out loud I did charge. I don't know if there will be a part three, but due to my input, we were able to get the system working. I put them in contact with a local heating engineer to rectify a fault in the heating system.

    • @riklowe
      @riklowe ปีที่แล้ว

      @@eastwayelectrical ha ha - yeah I wrote that comment whilst still watching - all good - you got it working. Love the fault finding videos - keep up great work

  • @JohnMyer999
    @JohnMyer999 ปีที่แล้ว +14

    Del, as you didn’t have any crimp ends try bending the wire in a “ h” the it will go both side of the fixing bolt.

    • @davideyres955
      @davideyres955 ปีที่แล้ว

      Amazon has a nice crimp clamp with 3 different jaws for different types of crimps. It works well. I bought one as I am working with some led drivers at 5volts and a lot of leds so the current can be quite heavy so need high gauge cables and a good crimp connector is less worry.

    • @eastwayelectrical
      @eastwayelectrical  ปีที่แล้ว +1

      Hi John, thanks for the advice and thanks for watching

  • @cassidysystems
    @cassidysystems ปีที่แล้ว +7

    Typically with panels, your switch normally goes to a relay, and the relay will control the contactor in the circuit, and I would not be surprised if the relay is faulty. On the inside of the panel at the top, the connector blocks on the Din rale will be your test points, but considering they likely never had the schematics, you've got to start from scratch! Measuring the voltage on A1 and A2 would show if the voltage is skipping (which may confirm a relay issue typically) which is why I imagine they thought the neutral was at fault at first. There is so many fault finding techniques you can use, but it all depends on what the panel is controlling. Nice video!

    • @hexdator2934
      @hexdator2934 ปีที่แล้ว +2

      Nice comment...... You can learn a lot from peoples experiencs with comments like these.

    • @eastwayelectrical
      @eastwayelectrical  ปีที่แล้ว +1

      Thanks for watching.

  • @maxlinklater1
    @maxlinklater1 ปีที่แล้ว +4

    Did you speak to anyone from Total Control again? I’m an engineer for Total Control, looks like a very simple fix for one of our engineers.
    It looked like there was a fault on the grunfos pumps pumps when you got them running. They looks fairly new so it looks like people have been in and made changes.

  • @cbcdesign001
    @cbcdesign001 ปีที่แล้ว +3

    You push the switch body onto the Escutcheon Plate (the handle section and shaft that is splined to fit) once the plate is fixed to the panel, usually using a large plastic lock nut, then lock the two sections together using the red lever. Its really easy when you know how. Contacts vary across switch types and there are a very large number of them. You have to make sure you get replacement switches with the same code too, something like A201, there are lots of different codes that identifies the switch and contact arrangement.

    • @eastwayelectrical
      @eastwayelectrical  ปีที่แล้ว +1

      Sounds like you know your stuff; thanks for watching.

  • @CommercialGasEngineerVideos
    @CommercialGasEngineerVideos ปีที่แล้ว

    As a commercial gas engineer training to be an electrician this is very interesting. Thanks for uploading.

  • @SimplyElectronicsOfficial
    @SimplyElectronicsOfficial ปีที่แล้ว +3

    Do you have a thermal imager Del? They have revealed panel faults for me so many times i've lost count! That faulty switch would have been showing sign of heat as it was likely arcing internally.

  • @looking9175
    @looking9175 ปีที่แล้ว

    Enjoyed the video Delroy, if we don't challenge ourselves we can't progress. Be good to have a canary wharf part 2.

  • @mohamedsiadabdille7631
    @mohamedsiadabdille7631 ปีที่แล้ว

    Hi! Delroy I love to watch your video and honestly like you talking about this video thanks keep the good job

  • @garymead5250
    @garymead5250 ปีที่แล้ว +1

    Delroy you always do great video some people you work for some time rude keep up the good work gary

  • @huasohvac
    @huasohvac ปีที่แล้ว +1

    Great video Delroy. Here in the us most electricians don't mess with control panels, especially if they have to do with HVAC equipment. Do HVAC techs there not deal with things like this in the UK, as this is something I've definitely worked on. Also for contactors what I like to do is just take the old one out and connect each wire like for like instead of just disconnecting all the wires at once. also you don't need forked connectors, bare wire is fine as those plates will hold it snug if you tighten it properly

    • @firsteerr
      @firsteerr ปีที่แล้ว +1

      industrial or actual commercial electricians do panels but domestics are generally what5 we call house bashers and really only know basic controls but tend to think they know more because they do some testing

  • @Sparky-ns4ks
    @Sparky-ns4ks ปีที่แล้ว

    Respect del it’s a learning curve Respect

  • @caineross9093
    @caineross9093 8 หลายเดือนก่อน

    Del great video i watch your channel al the time. Try putting the switch in the she same way you removed it IE the red lever that releases it hold it in the release position and put key switch in and release lever should lock it in place .

  • @davidhartley2373
    @davidhartley2373 ปีที่แล้ว +1

    I think you were brave to take on panel faults. It's more of a specialist job Stay clear in future

  • @Darkonon
    @Darkonon ปีที่แล้ว +1

    The reason you have 2 blacks is because its common to loop the neutral on the coil, the A1 on the coil being the live will be switched from a stat or similar hence there being only one of them whereas the neutrals will common across the lot

    • @Darkonon
      @Darkonon ปีที่แล้ว

      I've just continued watching the video and you figured it out, nevermind haha

    • @eastwayelectrical
      @eastwayelectrical  ปีที่แล้ว

      Hi Darko. Thanks for your comments and for watching.

  • @lotuselise4432
    @lotuselise4432 ปีที่แล้ว

    I find with a Grunfos pumps a quick sharp whack with a hammer on the casting helps.

  • @jackcole2347
    @jackcole2347 ปีที่แล้ว

    Have you looked at any panel timers I know I’ve had it before when a timers internal electronics have failed?

  • @jasonpugh23
    @jasonpugh23 ปีที่แล้ว +1

    Trace the control circuit for the contactor and work back mate

  • @jkin1922
    @jkin1922 ปีที่แล้ว

    Check all connections, what's the voltage on the relays?

  • @bonaminhrasmey42
    @bonaminhrasmey42 11 หลายเดือนก่อน

    Pump switch faulty???😮

  • @blackdotkiller1
    @blackdotkiller1 ปีที่แล้ว +3

    You say you couldn't charge the customer, but you have to think about you as well, all the time it has taken you could have been on another job the cost of petrol for all the running around back and forth to the job and the phone calls you made and apart from just the switch not fitting you did get it going. it is one thing to be good to the customer but you still have bills to pay 👍

    • @blackdotkiller1
      @blackdotkiller1 ปีที่แล้ว +3

      ​@alvina69 it's called life if you don't get the service you think next time you go elsewhere you don't go to a restaurant eat a steak then afterwards say no that wasn't up to my standard you still have to pay the bill but next time you don't go to that restaurant

    • @blackdotkiller1
      @blackdotkiller1 ปีที่แล้ว +1

      ​@alvina69 he found the fault it was the switch if the one that came from the shop also had a fault which stopped him from fitting it to the door it doesn't matter even if he called a third party which he did the new switch is being fitted it was all down to him not the caretaker of the church and the problem will be fixed .you could be called out on a complex job with lots of wiring to find a fault spend all day searching for it and still not find the fault but you still get paid for your time

    • @rorymcaloon407
      @rorymcaloon407 ปีที่แล้ว +3

      U get paid to do the job he didn’t so how can u charge your point makes no sense

    • @blackdotkiller1
      @blackdotkiller1 ปีที่แล้ว +1

      ​@alvina69 if you watch the video when he hard wired it without the switch in the circuit the pump came on that's how he new it was the switch the only problem was the new switch would not fix to the door that is why the third party the manufacturer whose box it was was coming to just help

    • @blackdotkiller1
      @blackdotkiller1 ปีที่แล้ว +1

      ​​@alvina69 then you must be ridiculous ! Every trade knows 95% of what they do but you always come up against something that needs more attention, that's why, if you are an electrician you have a thing called a OSG, it's almost impossible to know every fitting or accessory that has ever been made or if it was ever wired correctly in the first place in the 60s 70s. The code book I think, was just used for putting your cup of tea on . If you had to called out any trade there would be a call out charge

  • @ashleyharflett4238
    @ashleyharflett4238 21 ชั่วโมงที่ผ่านมา

    One thing I would recommend,take a photo of the conractor and connection cable should be number

  • @normanj1975
    @normanj1975 ปีที่แล้ว +1

    Aren't they the drawings at the bottom of the panel?

    • @eastwayelectrical
      @eastwayelectrical  ปีที่แล้ว +1

      Hi Norman. There were schematics in a wallet on the panel door. Thanks for watching.

  • @bonaminhrasmey42
    @bonaminhrasmey42 11 หลายเดือนก่อน

    ❤😂😊love you 😍 not all about the money

  • @cianfisher7286
    @cianfisher7286 ปีที่แล้ว +2

    Yeah your unfortunately the wrong man for the job. I was a panel wirer for 10 years straight out of school. I’ve since done domestic electrical work and data. Panel wiring is like nothing else. Schematics are totally different etc etc. if you ever get a fault with a panel you need a qualified engineer in that sector generally to come out and test sequences to find the fault, we know exactly what is what it would be much quicker for us to test and rectify. The panel owner doesn’t have to hire the same manufacturing company of the panel just a panel building engineer. There’s loads out there !

  • @stephen-truthseeker
    @stephen-truthseeker 9 หลายเดือนก่อน

    So what happened in the end?

    • @cliveramsbotty6077
      @cliveramsbotty6077 9 หลายเดือนก่อน

      he didn't fix it. the pump had a fault.

  • @PumpPump-f7y
    @PumpPump-f7y ปีที่แล้ว

    Are the A1s linked across ? Maybe it's a dodgy connection at the beginning of the chain ?

    • @eastwayelectrical
      @eastwayelectrical  ปีที่แล้ว

      Thanks for watching, couldn't tell you.

    • @albertharmon2738
      @albertharmon2738 ปีที่แล้ว

      The A1s wouldn't be linked across otherwise all the contactors would go in at same time.

  • @blackdotkiller1
    @blackdotkiller1 ปีที่แล้ว +8

    When you go to a job they are paying for all the knowledge that you had to pay for by going to college your time you could be doing other things your tools that you payed for and the petrol in your van all this has to be taken into the equation you can't work for free or you will end up out of business 👍and listen to your son more 😀

    • @oninbridders
      @oninbridders ปีที่แล้ว +2

      Knowledge he admitted he doesn't have. It really depends if the customer knew that at the start, then it would be shared responsibility.

    • @blackdotkiller1
      @blackdotkiller1 ปีที่แล้ว +2

      You still get paid for turning up and getting your tools out of the van running around phoning the right people to get the answer to the problem

    • @blackdotkiller1
      @blackdotkiller1 ปีที่แล้ว +2

      ​@oninbridders because he turned up and he found the fault which turned out to be the switch, just because the second switch didn't fit its not his fault it may also have had a fault on the fixing that connected it to the door

    • @eastwayelectrical
      @eastwayelectrical  ปีที่แล้ว +1

      Those are true words. Thanks for watching.

  • @DogeToshiBakaMoto
    @DogeToshiBakaMoto ปีที่แล้ว

    usually those contactors are powered by DC so if its buzzing its allowing AC on the coil that is closing the contacts so its like a buzzing relay the contacts are opening and closing at the line frequency hence the buzzing sound which is the most annoying thing ever, instead of holding the closed position when powered on.

    • @cliveramsbotty6077
      @cliveramsbotty6077 9 หลายเดือนก่อน +1

      except they can't be running dc because there's no transformer in that panel

  • @metrotechguru5863
    @metrotechguru5863 ปีที่แล้ว +2

    Del, that system looks like an over-engineered piece of shite. Good on you for giving it a go. Let us know the final outcome. Did you actually get the bloody heat turned on for Christmas?

    • @cbcdesign001
      @cbcdesign001 ปีที่แล้ว +1

      The enclosure is a bit large but its not over-engineered if its been doing what it was designed to do since the 90's.

    • @eastwayelectrical
      @eastwayelectrical  ปีที่แล้ว

      Yep, I did the temporary connection and got the panel going. However, a heating engineer had to do some work on the heating system.

    • @EndlessDelusion
      @EndlessDelusion ปีที่แล้ว

      On the contrary, this is on par with a good big electrical panel; numbered ferrules and a nice clear layout. But big panels like this are a PITA to fault find if you have no documentation. Takes ages to get brought up to speed only to find a simple fault.

    • @cliveramsbotty6077
      @cliveramsbotty6077 9 หลายเดือนก่อน

      no he didn't. that red flashing light on the pump means it has a fault. so that means they had no heating.

  • @minixtvbox
    @minixtvbox ปีที่แล้ว +2

    Del don't charge em be a real Mensch

  • @megaman2016
    @megaman2016 ปีที่แล้ว +2

    Don't charge but increase your fees for the rest of the year 😂

  • @edglue6138
    @edglue6138 ปีที่แล้ว

    They’ll have to light a bin 😭

  • @JJStubbs
    @JJStubbs ปีที่แล้ว

    Probably a faulty relay

  • @justme5384
    @justme5384 ปีที่แล้ว +1

    I'd bill the church tripple. Or quadruple. They don't pay taxes so they have the money

  • @albertharmon2738
    @albertharmon2738 ปีที่แล้ว

    Cheapskate keyswitch 👍

  • @danwatson8790
    @danwatson8790 ปีที่แล้ว

    Get a skilled electrical engineer who specialise in this stuff not a electrician. Would be an easy job guaranteed 1 hour and the fault would be diagnosed. One simple test input to output or vice versa but that sounds like it voltage related to the coil causing the noise. See what rge control voltage is at a1 and a2 to start with if under said voltage work backwards from there until you find the fault. 😂 easy work for a skilled engineer not just winging it trying to change out random parts which aint at fault. Go see mike page ( residual current) he'll get you going. Very skilled and competent in his field with a passion for this stuff easy work.

    • @adejohnston6831
      @adejohnston6831 ปีที่แล้ว

      Some of the big controls companies charge £800 a day rate , the church would not want to pay for that, Thats a very simple panel but if you dont do that sort of work its very different from domestic sparky, A good commercial gas man should have been able to sort that out as he works along with that stuff all the time

  • @pj8964
    @pj8964 ปีที่แล้ว

    👍👍👍

  • @Arachnoid_of_the_underverse
    @Arachnoid_of_the_underverse ปีที่แล้ว +4

    You could mark the cables before removing by using a coloured marker and put varied number of stripes on the cable insulation, that said with a decent board they should have numbered ring tags fitted like on the door.Taking a picture before hand is always a good idea as you can refer back to it. With the switch, it may be they gave you the wrong part number (EDIT) I meant to add about the bill, yes you had an agreement to work on the unit and didn't promise a fix it ,so parts and labour are chargable.

    • @Hewitt_himself
      @Hewitt_himself ปีที่แล้ว +1

      @@fromthetoon1602 writing on inside of sockets what circut they go to is the best tip i ever heard, for marking order i usually carry a big box of coloured zip ties and and 1 of blace, mard order then clamp group down

    • @eastwayelectrical
      @eastwayelectrical  ปีที่แล้ว +1

      Hi Andi. thanks for your comments and thanks for watching.

  • @ehsnils
    @ehsnils ปีที่แล้ว +1

    That contactor box looks like one of the simpler setups we have at work, but without a schematics it's always going to be a challenge. Bad documentation is way too common.
    Should be possible to charge a little at least if you got it running.

  • @PiezPiedPy
    @PiezPiedPy ปีที่แล้ว

    Their is a lock nut that holds the key part of the switch to panel, then you clip on the contacts part of the key switch.

    • @eastwayelectrical
      @eastwayelectrical  ปีที่แล้ว

      Thanks for watching. Sounds simple, but I couldn't do it. If there is a final part, you'll see how easy it was.