COACH Q&A // ex-EMPLOYEE answering my most asked QUESTIONS AND COMMENTS

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  • เผยแพร่เมื่อ 29 ม.ค. 2025

ความคิดเห็น • 63

  • @idaranwa4370
    @idaranwa4370 2 ปีที่แล้ว +1

    Great video! Didn’t realize SA doesn’t get commission for a sale. Is there a cut off for returned items? Does coach ban consumers from shopping at their store?

  • @annisaca4643
    @annisaca4643 4 ปีที่แล้ว +1

    I always love your video. Thank you for this, i appreciate thisssssss♥️

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว

      thank you so much!!!

  • @ingreviews5902
    @ingreviews5902 4 ปีที่แล้ว +1

    1st because i got the notif bell on :) big fan here!

    • @ingreviews5902
      @ingreviews5902 4 ปีที่แล้ว

      I was about to purchase a bag from the Coach Outlet online store, but unfortunately they don't ship here in the Philippines. :( Would you know another way on how I can order online?

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว

      heehee thank you!!

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว

      hmm unfortunately the only way i can think of is the way i mentioned above, where you would have to find a designated buyer, and they would ship to you. If you don't know anyone who has access, you may have to look at third party websites, but you would have to be VERY careful. OR you could look at the list that coach DOES ship to, and see if you can ship it to a friend, if you maybe known someone else in Asia. Im so sorry i don't have a better answer for you :(( I hope you can find a way, goodluck!!!

  • @Whitechocolatelatte
    @Whitechocolatelatte 2 ปีที่แล้ว

    I got my coach bag from coach outlet online and that bag was from retail and transferred to outlet. I just want to check if I want to have it cleaned, can I visit the retail shop instead of outlet?

  • @adrian123781
    @adrian123781 3 ปีที่แล้ว

    Hi Ivy, Some coach bag has leatherware written with the logo, is that an old bag or seasonal?

  • @Kanika844
    @Kanika844 ปีที่แล้ว

    Can we authenticate if coach bag is real or fake?

  • @lelegante_sac
    @lelegante_sac 3 ปีที่แล้ว

    does Coach retail shop clean outlet leather bags like blake? and how long should i allot if i’ll have mine cleaned?

  • @lelegante_sac
    @lelegante_sac 3 ปีที่แล้ว

    thanks Ivy, this video is very useful...

  • @EmmaGaming15
    @EmmaGaming15 3 ปีที่แล้ว

    Hi ivy, i just curious is that all the original coach bag with magnetic snap closure must have hole in the middle of the snap closure with embossed "COMAG USA PAT.... "? recently, i bought 2 tote bag from 2 different online sellers that claim the bags are authentic but the snap closure don't have that hole & COMAG USA PAT code. but other than this snap closure the tote looks like it's authentic.

    • @IvyWxng
      @IvyWxng  3 ปีที่แล้ว

      hI! this is a wonderful question, sorry im getting back to you so late! But ive never heard of this! I also don't have a magnetic snap closure bag so i can't check either :/ sorry i couldnt be more help!

  • @razinmuqriz1206
    @razinmuqriz1206 4 ปีที่แล้ว +1

    Does coach offer free repair if the bag's interior is peeling if it's still under warranty?

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว

      hi!! i dont want to say for certain, but im pretty sure they will!! There's this large repair manual that we have to follow, but I believe that if the interior is peeling, that it should be covered by warranty!! I would go in asap before your warranty expires!! goodluck :))

    • @razinmuqriz1206
      @razinmuqriz1206 4 ปีที่แล้ว

      @@IvyWxng omg thanks..ive already emailed their customer service and currently waiting for their replies before going to the actual stores as my local stores is quite far from where I lived. thanks again

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว

      @@razinmuqriz1206 Np!! you can also call your coach store, we are obligated to answer every phone call we receive. You're going to get a faster answer if you call the store directly. goodluck!!! :))

  • @daviddanoite7414
    @daviddanoite7414 4 ปีที่แล้ว +1

    Thank you!!! I just received my first new COACH bag from legit website and I love it, although it didn’t come with a dust bag but I just got that fix thank you!!!

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว

      omg yay first bag so exciting!!! Isn't the unwrapping just the best part!! :))

    • @lilpriestess
      @lilpriestess 4 ปีที่แล้ว

      I actually just got my first coach purchase from website as well... and I too didn’t get a dust bag which was a little disappointing since I bought something from the 1941 line.. from the coach.com site not outlet.. it came beautifully wrapped in the brown box with ribbon. how did you get one if I may ask? Thanks so much.

  • @kimpoyl.8757
    @kimpoyl.8757 4 ปีที่แล้ว

    Hi ivy! I just like to ask if ever I buy a bag from a different coach retail, say from another country, will the status of my membership still be considered? Thanks and more power!

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว +1

      Hi!! great question!! And it should be! I'm not 100% sure, because I've never seen an account like that, but I have seen people who shop in the united states, and it shows up on their account here in Canada as well. So i do believe it will transfer!! Happy shopping!!! :)) (also you can ask your SA just to be extra extra sure !!)

  • @janellfields6912
    @janellfields6912 3 ปีที่แล้ว

    How much do you need to spend for the VIP list?

  • @fionarobinson8686
    @fionarobinson8686 4 ปีที่แล้ว +2

    Where is your sweater from? So cute :)

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว

      thank you!! I think it's from H&M!! But i got it a really long time ago hahah :))

    • @Shanycole
      @Shanycole 4 ปีที่แล้ว

      I like all your Coach video.

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว

      @@Shanycole thankyou!!! :))

  • @marjvillaruel9607
    @marjvillaruel9607 2 ปีที่แล้ว

    How much discount for employee?

  • @immawitchwithoutcoffee173
    @immawitchwithoutcoffee173 4 ปีที่แล้ว +3

    Coach Outlet bags have serial numbers.

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว +1

      yes they do, good catch!! but it has recently been brought to my attention, that not all of them are located on the story patch. It depends on when they were manufactured, so its important to not rule bags out as fake just because they don't have a serial number on the patch. I just wanted to make that clear in my video incase anyone saw and freaked out ahhaah

  • @colenegley1242
    @colenegley1242 4 ปีที่แล้ว

    Just a couple questions (sorry I was a little late for your Q and A vid) 1. I thought I heard you say you post once a week, and I just wanted to clarify what day 2. Is Coach outlet the only one with the fun collabs because I have been to both websites and I only saw collabs on the outlet? Also love your vids keep it up :)

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว +1

      hey!! thank you!! and no worries :)) but yea i do try my best to post once a week, but with school going on its been around 1 every two weeks HAHA, and I post on thursday :) and omg noooo Coach retail always has AMAZING COLLABS!!! Recently they worked with Jean-Michel Basquiat, and then before that richard bernstein, and before that, lots of artists from china, keith haring, disney, and SO MUCH MORE!!!
      Heres a link to their recent collab:
      ca.coach.com/en_CA/coach-x-jean-michel-basquiat-beat-shoulder-bag-18/6892.html?dwvar_color=B4%2FIY

    • @colenegley1242
      @colenegley1242 4 ปีที่แล้ว

      Thank you so much for clarifying, and have a nice day!

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว

      @@colenegley1242 you're welcome :))

  • @Sanyasampat
    @Sanyasampat 3 ปีที่แล้ว

    Hey! As someone looking to get into luxury retail i just wanted to ask what was your salary?

    • @IvyWxng
      @IvyWxng  3 ปีที่แล้ว +1

      hi! sorry, my salary isn't something I disclose on this platform! but what i can tell you is that it depends largely on where you are located, and your sales performance!

  • @pekkle0724
    @pekkle0724 4 ปีที่แล้ว

    does coach clean coach suede bag ?

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว

      hi!! I believe they do suede patch details on leather bags, but I don't think they will clean the whole bag. Coach does not clean fabric bags either!!

  • @abril-jv6lk
    @abril-jv6lk 3 ปีที่แล้ว

    Hi can you tell me the difference between Authentic Coach to Original Coach because some online seller they're saying that their product is authentic way cheaper than the original one. thank you

  • @beafierro5091
    @beafierro5091 4 ปีที่แล้ว

    How do u get rid of smell inside bag

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว

      hey!! what kind of smell? Normally bags shouldn't smell bad, new ones will have the leather smell, but otherwise it shouldn't have any!!

    • @beafierro5091
      @beafierro5091 4 ปีที่แล้ว

      Its like a musky smell when i had them in storage

    • @beafierro5091
      @beafierro5091 4 ปีที่แล้ว

      All my bags are coach

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว

      @@beafierro5091 oh i see! hmm so that's definitely not normal, id urge you to check your bags to make sure there isn't any mold. It's rare, but it can happen with real leather, especially if maybe its stored in a humid-ish environment. If there is mold, id definitely go to your local store, and have them take care of it!! otherwise, if there no mold, and there is still a smell, just try to air it out, and hopefully it goes away. Ill link you a video i made on how to properly store your bags, hopefully this can help for future bags!! :)) th-cam.com/video/oE1GzHYzYQQ/w-d-xo.html

    • @beafierro5091
      @beafierro5091 4 ปีที่แล้ว

      Thank you ! that sounds great !

  • @jermainesylvester498
    @jermainesylvester498 4 ปีที่แล้ว

    In Canada do outlet sell ready to wear as I have both retail and outlet ready to wear items if so is there any difference in quality like it is with bags in the outlet. I’m in the uk

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว +1

      I believe they do!! but unfortunately I don't visit the outlet locations very often. However, in terms of quality, I can only imagine there is a difference, as the prices of the items are drastically different. Sorry i don't have more answers, but my store didn't really have RTW, and I didn't shop at outlets. Sorry for my response!!

    • @jermainesylvester498
      @jermainesylvester498 4 ปีที่แล้ว

      @@IvyWxng thank you I ordered both online both came in a coach dust bag and nicely packaged both feel super high quality and are really nice to wear. Big fan of the Channel

    • @IvyWxng
      @IvyWxng  3 ปีที่แล้ว

      @@jermainesylvester498 oh thank you so much!! :))

  • @kylepandora9852
    @kylepandora9852 4 ปีที่แล้ว

    hai, i love your review all about coach bag. i m wondering about one thing. i spot many online shops that offer Preoder for coach and I find something interesting that some of them gave the receipt of the bag but the receipt is written as gift receipt ( I think the seller tries to sell the gift that they get from coach). does coach have these kind of redeem from points. tq

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว +1

      hi!! if it is pre-order, nobody should have access to the bag yet, and certainly not the gift receipt!! so it is definitely not a preorder! However it is possible that somebody received a bag as a gift, and doesn't want it, so they are selling it online! That is very possible.I'm not sure what you mean by points, but you can definitely exchange the bag for a new one (With the gift receipt), but i believe there is a max number of days (i think it is 30 days). So I don't think sellers with gift receipts intend on "exchanging" it, i think it's just a proof of authenticity! I hope this answered your question!!

  • @ALCyoga8
    @ALCyoga8 3 ปีที่แล้ว

    Do you think Coach is an investment bag?

  • @KatherineAnnabella
    @KatherineAnnabella 3 ปีที่แล้ว +2

    You are still speaking like you are still employed with Coach, such as “We”. Be careful, you did say you are an ex-employee.

  • @MissAmelieMarie
    @MissAmelieMarie 4 ปีที่แล้ว +1

    Curious: why do you constantly, incessantly say “WE” and “US,” acting like you are a Coach employee? You aren’t. Stop it.

    • @IvyWxng
      @IvyWxng  4 ปีที่แล้ว +7

      its just a habit, and much easier!!

    • @angellasutherland5324
      @angellasutherland5324 3 ปีที่แล้ว +4

      Rude much? She recently stop working with them. I do this with companies i used to work with, especially if i enjoyed working with them and was invested in my job.