Can Agentforce integrate with live chat and bots?

In this video, Ben Fankhauser walks you through how Agentforce can integrate with live chat and bots to enhance your customer support. From the basics of routing conversations to human agents to transitioning to a fully agent-driven model, Ben explains the "crawl, walk, run" process that many companies go through when integrating Agentforce with chatbots and live agents.
If you're looking to improve your customer service automation and provide a more seamless experience, this video is for you! Stick around for the upcoming walkthroughs on setting up your system to evolve with Agentforce.
Want more insights or help setting up Salesforce integrations? Reach out to the SOLVD team-let’s make it happen!