For those customers that just want to get in and out as quickly as possible, they may find this type of customer service irritating and a waste of their time.
I agree. Then the employees simply adjust their strategy to help the customer in a hurry. Ive had that experience many times. The employee speeds up and gets right to the point.
This videos awesome, my schools making me write notes revolving this video and it makes me think how cool it is to make a video and it actually be homework for someone else.
Lol this is the perfect video. It’s the opposite of the last video I saw when this dude came to Slegg and got poor customer service. Sad reality is, forget hardware stores, any ordinary retail or grocery shop that I personally went to, about less than half the people are nice and the remaining clerks are mindless zombies. They have no energy, they could care less about the customers let alone them being at work and they have a stickler attitude which pisses me off. I’m gonna be honest, many years ago when I went to Walmart with my family and I was just in middle school, customer service was friendly. Everyone treated each other with decency. However because of this modern era where people are stubborn and selfish, no one does this, especially in places like Walmart, Sams, Marshalls etc. They look people funny and not care about anyone or anything. How strange we live in crazy times like now. Unless we know how to be kind to others and show gratitude, we will never change our colors. That’s that.
Im about to send this video to some companies. I think every employee should watch to keepba sense of how they are supposed to treat the public/potential pauing customer.
This is exactly how I would expect a store that has 10 employees and only 1 customer to act. Too bad that this is completely unrealistic in the real world.
Pushing sales, answering the phone when the customer is waiting. Lifting your finger to the customer to tell him to wait as your on the phone. Yeah, great customer service video 😂
Clearly you don't work in retail where you have to multitask and help store make money so you can have a paycheck. The world doesn't revolve around you Karen
If that cute blonde girl started to ask me about my day, I would think she was coming on to me. Just take me to my products, please! You're not a hairdresser or a dentist, do you don't need to have a long conversation....
So fake and rehearsed. Worse thing I ever wasted my ears and eyes on for 4 minutes straight. Why am I watching these at 1 am? Just for the laughs. Anyone just come off the last video where he got no help at all?
Anyone else here for homework lol
me
Yes
Yoppp😂
assurance learning academy?
@@narinepet yup lmao
2:10 the lady looks so impressed by what she did to help the customer, just thought it was funny.
For those customers that just want to get in and out as quickly as possible, they may find this type of customer service irritating and a waste of their time.
I agree. Then the employees simply adjust their strategy to help the customer in a hurry. Ive had that experience many times. The employee speeds up and gets right to the point.
@@JM-nh8yp Exactly! :)
Yup. If I had that much, ahem, "service", I would leave the shop.
This videos awesome, my schools making me write notes revolving this video and it makes me think how cool it is to make a video and it actually be homework for someone else.
Lol this is the perfect video. It’s the opposite of the last video I saw when this dude came to Slegg and got poor customer service. Sad reality is, forget hardware stores, any ordinary retail or grocery shop that I personally went to, about less than half the people are nice and the remaining clerks are mindless zombies. They have no energy, they could care less about the customers let alone them being at work and they have a stickler attitude which pisses me off.
I’m gonna be honest, many years ago when I went to Walmart with my family and I was just in middle school, customer service was friendly. Everyone treated each other with decency. However because of this modern era where people are stubborn and selfish, no one does this, especially in places like Walmart, Sams, Marshalls etc. They look people funny and not care about anyone or anything. How strange we live in crazy times like now. Unless we know how to be kind to others and show gratitude, we will never change our colors. That’s that.
yap
Im about to send this video to some companies. I think every employee should watch to keepba sense of how they are supposed to treat the public/potential pauing customer.
He should have said this much better than the last place
0:21 anyone notice the car is not in a parking space
This is exactly how I would expect a store that has 10 employees and only 1 customer to act.
Too bad that this is completely unrealistic in the real world.
False. I get excellent service from certain stores that are extremely busy. Its all about the training and employees that actually care.
THIS.
appreciate the video..thanks :)
I always found the rougher the treatment the cheaper the price
True sometimes. But I know some cheap stores with outstanding service.
Pushing sales, answering the phone when the customer is waiting. Lifting your finger to the customer to tell him to wait as your on the phone. Yeah, great customer service video 😂
Clearly you don't work in retail where you have to multitask and help store make money so you can have a paycheck. The world doesn't revolve around you Karen
@@johnbasden2777 well said. customers like "karen" aka james are ridiculous.
@@johnbasden2777 Perhaps not, but a TRAINING VIDEO is meant to show a standard to meet, not the current reality of customer service, you muppet.
I feel like I'm the only one where I work who asks if they found everything ok
As we say customers first :) we'll do that once we opened our restaurant with mom once we made it in the future. God's willing
so how did it go?
At 0:55 why is the blonde lady walking like she is trying to walk through a mound of snow? Like a robot.
Maybe she's limping
nice video!
This customer did well with distracting the staff with his niceties whilst he loaded lots of items under his clothing to shoplift.
That is one dead echoing store lol
Good luck getting this sort service lol
Who else here from schoool
1:10😅
L4L
That women talks like a teleprompter
She sounds so forced
Yep. Its just the acting for the video.
If that cute blonde girl started to ask me about my day, I would think she was coming on to me. Just take me to my products, please! You're not a hairdresser or a dentist, do you don't need to have a long conversation....
ew perv
He looks like Drew Carey from The Price is Right
Acting all peppy and happy all day will end at one point wont it? I'm dying at how funny and stupid this is
A little staged
It's all staged even when there's no cameras.
So fake and rehearsed. Worse thing I ever wasted my ears and eyes on for 4 minutes straight. Why am I watching these at 1 am? Just for the laughs. Anyone just come off the last video where he got no help at all?
Most of us are here for homework lol
Upselling lol
Goofy