RetailJam TV Episode 1 | Global Reach, Local Feel: The Domino's Customer Experience

Welcome to RetailJam TV, recorded live at the Riverside Cabanas during this year’s RetailJam.
In this episode, Stu Jones, Head of Digital Products at Domino’s took us along the seamless customer journey Domino’s have created across both their website and app. Stu dived into the importance of a feedback loop, how to create a localised and singular experience within a global franchise, and how to maximise data to enhance innovation. There may even be a sneak peek of what’s to come in the future for Domino’s…
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