Refreshing to watch a well-made and helpful video like this by a professional with the ability to solve conundrums - in stark contrast to so many purporting to be diy videos: thank you very much.
You tested the charger plug with multimeter probes. On my plug, the central hole is too small for the probe to go in, so it looked like zero volts. When I used a pin to extend the probe, the charger voltage was correct. However, the cleaner still showed no life. The battery showed no charge AT ALL! I'd have thought there would be some residual charge at least. Any ideas? And, btw, how do you open a V11's battery?
Great video! Measured volts on the charger cable and got 0 VDC! Thought it was the charger as well and then realized the charger had fallen out of the wall outlet....
My dyson v11 animal power button seems stuck in the on position but it won’t turn on and it is fully charged over night and when I pull out the red power button it slings back inside
Battery still have charge in it but bms is preventing this battery to drain any lower to protect cells from over discharge that's why you have no volts reading on battery
Will confirm this is the correct answer. This gentleman is definitely experienced, however, as he said he can still make mistakes. The problem is in fact the battery and the error code being returned by the bms and battery. Curbfound a Dyson sv07 whose battery flashed 10 times in red. Replaced the charger to no avail. The machine works as soon as a new battery pack was installed. Hope you can learn from my mistake which I paid for.
Hello, On my Dyson DC34 the continuity test on the motor block is fine the battery shows 20V but it doesn't works. What could be the reason? When I press the switch led lits up, when I press the MAX button it lits up but upon charging the light on the charger doesn't lits. I have tried with a new charger doesn't shows any change. Please advise what could be the reason. Thanks
Ive had nothing but replacement chargers batterys and even a motor in 2 years ive had mine,yes its under warranty but you just know when the warranty runs out it will fail.They are average too say the least,you can get cheaper types that last longer and are more reliable.
Hi, this worked OK for a few months but then it started to develop a problem - it runs for 20-30 seconds or so and then stops running, it then wont run again until several hours later or sometimes the next day. I build race cars so I dont mind trying to fix stuff, I got in touch with customer services and I set about cleaning filters, disassembling the unit, changing filter for a new one etc - the kind of stuff that no housewife/mum has time to do - after all this the Dyson still doesnt work, so I can build a car engine from parts but I cannot fix this vacuum cleaner. Got in touch with customer services again who said "buy a new battery for £60" - unbelievable, so the battery in my phone works everyday for years but the same type of battery in the dyson lasts only 6 months charged around once a week. We have since gone old school and are now using the stand up dust pan and brush, we do not miss the crappy Dyson but id like my £250 back from that self-superior sounding con-man off the TV who has sold me a pile of rubbish.
I've only used my Dyson V6 Absolute 4 times & now it won't run even though there is a red flashing light and it's been plugged in for days. What do I do?
@@livdog5055, I had the same issue. I disconnected the battery and tested the Dyson motor/body for ohms and got 1.4 ohms. I looked at the battery connectors on the body side and saw that they were dusty which would mean they didn't get a good connection with the battery. I wiped off the dust from the connectors with my fingers and bent both connectors inward towards each other so that there would be better contact with the battery. Eureka, vacuum now works for me. Good luck.
The animal v8+ sucks (no pun intended), on the second one same issue, voltage and wattage issues. On phone with dyson again.... I wouldn’t recommend this
Poor fault finding skills here…. 2 sec in, and your trying to test the switch while it’s on the mount and plugged in. It cannot run in that state. Next you say the battery is flashing blue so it’s good. Strike Two! Flashing battery light means dead or failing battery. Next you test the battery, without actually using probes that can reach the metal inside, so Ofcourse you won’t get a voltage. Strike Three! I was shocked to see you finally made it to the real problem, the charger. If you ever read 0V DC on lithium cells, it’s garbage. They are designed not to go below a certain voltage, or they will no longer take a charge and need replacing.
Nice vid. But unfortunately not 100 percent correct. About the tests. As continuity test should be on a close circuit....and he didnt on the charger . ...but then on the side of the plastic glass holder shape... there are two metal connections. Clean and push them out ... should restart the system . Anyway not to diss this ...it was this video that made me work and repair my one . Thank you
@@HealMyTech1 in order to have a continuity test.. The other end of the cable he was testing would have to have been either plugged into the vac or purposely shorted to connect the positive to the negative to create a loop (close the circuit) for testing.. By fixing the problem with a new charger was merely co-incidental , unless he did further testing that he did not show us..
If still doing this after getting all blockages out, including Inside the skinny blue filter (hair balls), etc, try taking the batter out, dusting off the two prongs that go into the battery and bending them slightly inward.
Please be aware that fault finding like this on a Dyson V7 doesn't quite follow simple logic. MyV7 vacuum wouldn't turn on after sucking up a mucky load and dumping. When plugged in the light would be solid blue for a minute then turn off, wall charger had voltage. I checked the battery and it showed about 0.5V switch off, nothing with switch on. Oh well a new battery I thought, thoroughly cleaned the rest of the unit and reassembled in anticipation of a new battery but the unit worked when the trigger was pressed. The logic board in battery seems to require the motor attached to supply voltage. Even with these assembled it requires the Bin body AND the cyclone inserted to be able to turn on the unit, pop the cyclone up and the unit wont turn on - a dirty connection at this point will obviously stop the unit
In testing the battery, it might be useful to put the positive test lead on the the left side (+) and neg lead on right side (- ). You have the test leads backwards, thus no voltage!!!
Argh, the help,desk,is helpful, but they don’t listen. It’s clear the power charger doesn’t deliver the power, .. probably poor wiring, think I’m just going to put this in the garbage...
Refreshing to watch a well-made and helpful video like this by a professional with the ability to solve conundrums - in stark contrast to so many purporting to be diy videos: thank you very much.
This was such a well made video and had everything well explained, thank you very much and great job
👍
Due respect to whoever’s behind the camera. You have the best of time with your loved ones.
I learn soo many new thing everyday from you thanks!
Thanks so much! Same problem... the power supply. You saved us a few bucks for sure!
Thank you! I Just bought a new battery for my DC35. But as it turns out it was the charger. Thanks!
Nice vid
The battery retaining screws on these machines that I have done tend to be Pozi 2 (PZ2) size...? Not phillips (P?)
You tested the charger plug with multimeter probes.
On my plug, the central hole is too small for the probe to go in, so it looked like zero volts.
When I used a pin to extend the probe, the charger voltage was correct.
However, the cleaner still showed no life. The battery showed no charge AT ALL!
I'd have thought there would be some residual charge at least.
Any ideas?
And, btw, how do you open a V11's battery?
Great video! Measured volts on the charger cable and got 0 VDC! Thought it was the charger as well and then realized the charger had fallen out of the wall outlet....
I did the same. I have a spare battery now! Ah well.
Pretty good video. I would take his advice.
My dyson v11 animal power button seems stuck in the on position but it won’t turn on and it is fully charged over night and when I pull out the red power button it slings back inside
didnt get any info that would help me sort this problem
So how did you fix the problem ???
What do you do to get power to the carpet head?
Battery still have charge in it but bms is preventing this battery to drain any lower to protect cells from over discharge that's why you have no volts reading on battery
Could you say this in plain English please?
Will confirm this is the correct answer. This gentleman is definitely experienced, however, as he said he can still make mistakes. The problem is in fact the battery and the error code being returned by the bms and battery. Curbfound a Dyson sv07 whose battery flashed 10 times in red. Replaced the charger to no avail. The machine works as soon as a new battery pack was installed. Hope you can learn from my mistake which I paid for.
when you connected the battery to the charger, did the dyson blue light flash?
He has told you 3 times it’s the charger so listen to him he knows what he’s talking about I can tell!!
Hello, On my Dyson DC34 the continuity test on the motor block is fine the battery shows 20V but it doesn't works. What could be the reason? When I press the switch led lits up, when I press the MAX button it lits up but upon charging the light on the charger doesn't lits. I have tried with a new charger doesn't shows any change. Please advise what could be the reason. Thanks
Ive had nothing but replacement chargers batterys and even a motor in 2 years ive had mine,yes its under warranty but you just know when the warranty runs out it will fail.They are average too say the least,you can get cheaper types that last longer and are more reliable.
Yeah, mine suddenly died mid use after charging. Blue light then nothing. Dyson keeps wanting to send me a new battery, but they insist. Arg!
Had to dissect my charger with a dremel part off tool.
If these particular Dyson sucks up water is it screwed ?
No idea!
Go for the shark guys it's much better Dyson is only a brand what we pay for, hardly any cleaning time with it only 10 mins charged for 2 days.
What about a red light that flashes only once?
It would have been nice if you asked him what continuity/resistance value to expect and why.
Hi, this worked OK for a few months but then it started to develop a problem - it runs for 20-30 seconds or so and then stops running, it then wont run again until several hours later or sometimes the next day.
I build race cars so I dont mind trying to fix stuff, I got in touch with customer services and I set about cleaning filters, disassembling the unit, changing filter for a new one etc - the kind of stuff that no housewife/mum has time to do - after all this the Dyson still doesnt work, so I can build a car engine from parts but I cannot fix this vacuum cleaner.
Got in touch with customer services again who said "buy a new battery for £60" - unbelievable, so the battery in my phone works everyday for years but the same type of battery in the dyson lasts only 6 months charged around once a week.
We have since gone old school and are now using the stand up dust pan and brush, we do not miss the crappy Dyson but id like my £250 back from that self-superior sounding con-man off the TV who has sold me a pile of rubbish.
I've only used my Dyson V6 Absolute 4 times & now it won't run even though there is a red flashing light and it's been plugged in for days. What do I do?
Arlene Klein mine is doing the same thing
Same Day it arrives this happens to me. It worked well with 10 minutes of usage. Mine is actually the V7 Car + Boat model. Beyond disappointed.
Arlene Klein same issue here, dyson customer support just came through, new body and battery being shipped, definitely call the,
But my dyson v6 has a blue light on it but its still not turning on
Yeah same . Did you ever figure out how to fix it because I’m still having problems ?
@@livdog5055, I had the same issue. I disconnected the battery and tested the Dyson motor/body for ohms and got 1.4 ohms. I looked at the battery connectors on the body side and saw that they were dusty which would mean they didn't get a good connection with the battery. I wiped off the dust from the connectors with my fingers and bent both connectors inward towards each other so that there would be better contact with the battery. Eureka, vacuum now works for me. Good luck.
@@accordlxb0i This fixed the issue for me as well :) Thanks for the tip!
The animal v8+ sucks (no pun intended), on the second one same issue, voltage and wattage issues. On phone with dyson again.... I wouldn’t recommend this
Anybody have a bosh cordless that will not switch on although fully charged
Poor fault finding skills here…. 2 sec in, and your trying to test the switch while it’s on the mount and plugged in. It cannot run in that state. Next you say the battery is flashing blue so it’s good. Strike Two! Flashing battery light means dead or failing battery. Next you test the battery, without actually using probes that can reach the metal inside, so Ofcourse you won’t get a voltage. Strike Three! I was shocked to see you finally made it to the real problem, the charger. If you ever read 0V DC on lithium cells, it’s garbage. They are designed not to go below a certain voltage, or they will no longer take a charge and need replacing.
Nice vid. But unfortunately not 100 percent correct. About the tests. As continuity test should be on a close circuit....and he didnt on the charger . ...but then on the side of the plastic glass holder shape... there are two metal connections. Clean and push them out ... should restart the system . Anyway not to diss this ...it was this video that made me work and repair my one . Thank you
@@HealMyTech1 in order to have a continuity test.. The other end of the cable he was testing would have to have been either plugged into the vac or purposely shorted to connect the positive to the negative to create a loop (close the circuit) for testing.. By fixing the problem with a new charger was merely co-incidental , unless he did further testing that he did not show us..
The charger needs to be plugged to ac power to test DC side. If I missed that I apologize.
Mine still doesn’t work for some reason.... *sigh* I didn’t have it for very long. I can’t believe it broke so fast..
Mines giving issues at 7 months
Mine too!
My issue is that it’s not turning off 😅😅
Dyson suck mines broke after 1 month never again buy these vacuums and it lasted only 20min on a full charge
Unlucky, what alternative are you doing for?
@@HealMyTech1 still got it dyson fixed it gets 2 year warranty but they are no good
when it turns on blue light comes on but unit stops and starts.
Kathleen rife same. You fix it yet?
other videos say its blocked
If still doing this after getting all blockages out, including Inside the skinny blue filter (hair balls), etc, try taking the batter out, dusting off the two prongs that go into the battery and bending them slightly inward.
it may be the charger but the plug between the charger and the battery , anyway that's my problem
Flashing red means ?
battery dead. get a new battery
@@siyuanwu5524 already
I think to be more helpful you could have got the charger and showed that the problem was resolved
Jesus man, you could have tested the battery out of the charging port.
Please be aware that fault finding like this on a Dyson V7 doesn't quite follow simple logic. MyV7 vacuum wouldn't turn on after sucking up a mucky load and dumping. When plugged in the light would be solid blue for a minute then turn off, wall charger had voltage. I checked the battery and it showed about 0.5V switch off, nothing with switch on. Oh well a new battery I thought, thoroughly cleaned the rest of the unit and reassembled in anticipation of a new battery but the unit worked when the trigger was pressed. The logic board in battery seems to require the motor attached to supply voltage. Even with these assembled it requires the Bin body AND the cyclone inserted to be able to turn on the unit, pop the cyclone up and the unit wont turn on - a dirty connection at this point will obviously stop the unit
Why does handling a Dyson sound like sitting in a Rattan chair?
Channel intro video at 00:12 too loud!!!
Same issue at 10:06! 8(
Purchasing any dyson products would be a waste of money and time
Good Video. just did not help my situation.
In testing the battery, it might be useful to put the positive test lead on the the left side (+) and neg lead on right side (- ). You have the test leads backwards, thus no voltage!!!
Incorrect. The meter would show negative (-) volts.
Argh, the help,desk,is helpful, but they don’t listen. It’s clear the power charger doesn’t deliver the power, .. probably poor wiring, think I’m just going to put this in the garbage...
you could sell it off, some people would be looking for parts, or give it as freebie....!
Noooooooo! What a fuckin way to end a shitty week 😫😫😫