I work as a cashier and the only training we got on how to serve Deaf people was "Just don't try to talk to them. Just ring up their stuff and point to the price on the card reader and smile." I'll always make sure there's a notepad and pen at my register(where someone can point to it) so Deaf people can still ask me things and I can answer. I explained that to my boss and she says that it's not necessary and that Deaf people usually just want to get their stuff and go. I've seen 3 or 4 Deaf people that have wanted to write back and forth to me, though. There's even one woman who always specifically comes to my register when I'm there, because I think I'm the only one that lets her write things down.
your work needs to follow the laws. They need to let customers know it's accesible or otherwise they risk losing business. I'm HOH and can hear most of the time. Well except when someone is behind me and sometimes i hear one word over another or misheard it or whatever.
I had a manager like that too but I don’t work there anymore. It’s sad how people are always willing to accommodate for example spanish speakers but for deaf people there’s almost no willingness to be flexible (sitting back and forth, maybe showing pictures etc)
I love that you have voice, captions AND sign in this vid. I'm deaf/HoH and I'm not fluent in sign yet, so it's nice to have allthese options for understanding. I wish more ASL vids would have that.
You can't really understand privilege until you experience lack of it for yourself. I didn't really understand it until my first experience with a group of Deaf people, when the only sign language I knew was the alphabet. I couldn't take part in the conversation at all, I ended up wandering off and waiting until my date was ready to go. I guess in that context, everyone else had Deaf privilege!
I was on my train home from work and there was a major delay. When we were almost finally to our destination, a guy said to me "this door okay?" And I didn't understand what he meant, but then I realized he was wondering if they were still going to open all the doors of the train still. I shook my head "yes". He then typed out to me on his phone and explained he can't hear the delays or announcements. In that moment I realized a privilege I took for granted.
+olivia4394 Yeah, I grew up using metro/subway so I have to deal with that sometimes. Have to rely on visual cues like people's behavior and things like that.
J. Stew in New York, New York some trains have the visual map destination and some stops will become red and it’ll say “will not stop” but most trains dont
This is a good primer for those of us who are hearing to have definitions and examples of what that privilege is. I'm looking forward to part II to learn what I can do as someone who wants to be an ally. I'm learning a lot in my ASL classes about culture and privilege, but it's different than hearing about it from the community itself. Thanks, ASL Stew!
I appreciate you quoting me! I have found some have not. I really like your channel and show to my students. You both do a good job explaining various topic in a simple way so the audience can understand. I also like the fact that you come for a cultural perspective and not a "hearing" one so you represent the Deaf community appropriately. Great job!
One time I went to a movie theater and I was looking for the bathroom, so I went up to this person and tried to get her attention, and when she didn't respond at first I just thought she was rude. So I faced her and asked again, and she said (in ASL) she was deaf. I didn't know any ASL at the time and as a hearing person I tried to apologize, but now that I've learned a lot of ASL I hope my next encounter with a deaf person isn't as awkward :/ haha
I’m HOH and wear dual hearing aids and I sign. There is a monthly meeting at a local restaurant / coffee shop for the Deaf community. I have attended and have had some good conversations. However, when someone arrives that that the person I’m visiting with knows, they will move on and begin visiting with the new person and drop me. I was not born deaf but hard of hearing. I don’t come from a family of deaf. If you’re born deaf and come from a deaf family, it’s more highly thought of in the Deaf community. Sometimes it’s difficult since those like me don’t truly fit into hearing or deaf worlds. Ignored by some, tolerated by others.
i don't know asl but somehow stumbled upon this channel a while back:) i remember watching your No More SLLs video and really respecting your choice. And now, thank you for introducing me to hearing privilege.
+lynzteee I'm glad you found our channel! Thank you for your understanding and respect with my SLLs video. I'm glad you are learning now about hearing privilege too!
It's kind of funny how i relate to both sides of this. I have SSD (single sided deafness) which leaves me in that awkward middleground where I experience very often people thinking I'm ignoring them because they're speaking to me from a direction where I can't hear them, but if someone were to casually call out my name I more likely than not will hear them calling me. It's really hard at work because I don't have a hearing aid or anything so customers don't know I'm hard of hearing and they give me attitude when they've been trying to get my attention but I didn't even realize they were talking to me or even standing right behind me.
+Sarin Mgr i have the same problem. Especially when I'm wearing earbuds. Sometimes my left earbud falls out and i don't notice and then someone comes up to talk. Sometimes i just don' notice people. And that has gotten me into trouble in the past. I hate when people try talking in to my left ear because i can't hear anything out of it so its like they are breathing into my ear. Its really annoying.
+Sarin Mgr Yeah it is annoying when people only think of one certain type of hearing difference, when there are numerous different types. Generalizations and assumptions suck for sure.
I have a similar issue. I'm hard of hearing in my left ear. I work at Chuck E Cheese and it gets loud and I can't hear people half the time. And I hate when people think I'm not listening well and they're just talking quiet. Or they think I'm rude because I talk loud even when I explain I can hardly hear out of my left ear.
when you don't or can't wear hearing aids/ Cochlear implant many people don't believe that you can't hear (as well) . And when you do have one many people believe you should be able to hear perfectly. "Like isn't that the point of having them" It's not fair because many people aren't educated on what it means to have hearing loss. And because our society is so much based off of hearing and speaking everyone just assumes.
Shannon Hensley people seem to think you have to be dumb and talk funny to be hoh. And yeah the hearing aid thing. "Why don't you just get a hearing aid" well because they're thousands of dollars and insurance doesn't cover them.
I just wanted to say your guys videos are really great! :) I'm taking an ASL course in school this year and so your videos are really helpful and also informative!
Thank you so much for this I am hearing but want to learn ASL, and didn't know what "hearing privilege" is. I also have a disability although mine is a complicated developmental disorder, and I want to learn sign language for a few reasons: to be even more inclusive in my life, challenge myself to grow, make friends, and honor an inspiring fictional tv show I love that has a few characters with disabilities including an Army General who is deaf! I am currently learning ASL from a phone app, sign language covers of songs, and waiting to join a Facebook group which wants to bridge the gap between hearing people and the deaf community as well. I look forward to seeing more video's of yours too.
Bits of these could be reasonably easily solved if more/most/all mainstream schools had both compulsory learning of basic sign language of that region as well as offering it as a language like Japanese or Spanish.
I understand hearing privilege, and know it exists, but I've always had a hard time with one part of any privilege discussions, maybe Jenna can shed some light on. How do you reconcile hearing privilege and deaf pride? Especially the knowledge that people who are deaf can do anything hearing people can, except hear? Knowing that people who are deaf are just as capable as hearing people, doesn't talking a lot about hearing privilege undermine that? How do you strike a balance between pointing out hearing privilege and displaying how the Deaf are intelligent capable people that don't need pity or to be singled out? And do you think there's such a thing as Deaf privilege? I'm hearing, so I could never see the world and interact in Deaf culture as a deaf or HoH person would, and I see that as a disadvantage for me in many examples as well. Granted, hearing privilege is much more prevalent, but still.
+Cyndil Davis I think being aware of the privileges can help reduce oppressive behavior(intentional or not). We will be discussing that in part 2 video. Keep an eye out for that! :)
+Cyndil Davis Personally, I look at the privilege as an evidence of the society not being universally accessible. I'm not disabled because of my deafness, only because the society provide no other option than phonocentric methods. I'm proud of my culture and language regardless and only ask for universal accessibility so that people of different backgrounds can have equal access.
in the next video are you going to talk about what the hearing or even hard of hearing community can do for the deaf community with their hearing privilege.
That was a really interesting and educating video! I always watch you at work and I'm not allowed to have the audio on and I just realized how many youtube videos don't have subtitles.
Maybe this is an odd question but I'm hoping you guys have some insight. I've been really concerned with finding a balance between socializing with Deaf people and doing my best to avoid annoying people/invading Deaf spaces. (One of my best friends is Deaf, for example, and doesn't tend to want to sign with me as a first year student, which I totally understand. Not everyone's a teacher!) I've tried to exclusively attend events where it's noted somewhere that students are welcome/expected, but do either of you have any advice?
+Coping Crafts Rule of thumb would be to always ask if possible. More often than not the organizer(s) of the events would be welcoming. Like you said, go to the events that mention learners are welcome, and ask if that is not mentioned.
Coping Crafts that’s weird if you’re friend is deaf and doesn’t want to sign with you. I remember in church I didn’t know much sign but people would still talk to me and sign slower or finger spell and try to help me. I found that on the flip side deaf people are more patient when talking to hearing people since were making an effort to learn their language
As someone with severe Auditory Processing Disorder (APD), I have problems with the term Hearing Privilege, and have even had Deaf people who don't understand APD accuse me of using it to not clue them in, when I really can't always understand speech.
+amadmavworld I'm sorry you experienced being accused of that by those who don't really understand APD. I'm not sure if you are having issues with just that or the concept of hearing privilege. Mind expanding on that if you disagree with it?
+J. Stew The problem is that I appear hearing, and pass hearing tests (outside of my mild hearing loss), but with my APD, I struggle with auditory memory, misinterpreting humor and sarcasm, and other stuff having to do with what the brain does with what my ears hear. The Deaf often think I understand speech fine all the time when that is not the case. And, it took many years to finally be diagnosed correctly. It's as if APD is possibly a third category, along with deaf and hard of hearing, but a category that tends to be not recognized as such.
+amadmavworld I have problems with hearing privilege because while I hear, I don't always understand, and I can't sign to a deaf person what I don't understand, such as when I hear nonsense words and gibberish in background noise, or can't remember what someone just said. It's as if there needs to not just be Hearing Privilege, but also Non-APD Privilege, to clue us folks with APD in when we just can't understand.
+amadmavworld And, often I have no idea I even misunderstood until later on, when I am confronted with something embarrassing or something important I misunderstood.
+amadmavworld Also, because it's so hard to even diagnose APD correctly, it is often misdiagnosed as ADD or just hidden. I think plenty of hearing people have it and don't know it.
im sorry to say this the world runs on vibration. Let me asked you this have you every tell someone that you like their vibe? we as human always tell the other person that. I am sure you feel the vibration of a music playing. I am a hearing person whos polyglot meaning I know a lot of languages even ASL
"These advantages give hearing people power and authority to decide how society should be designed." According to the World Health Org., only 0.38% of the population is deaf. I'm sorry you're deaf but you are the minority, and how the VAST MAJORITY of people live should not be subject to the whim of a tiny minority. Would you be willing to live in a way that "gives privilege" to Scientologists?
You still should be mindful of other people and try not to make their lives harder. Irish people make up 0.061% of the population. I'd argue it's still wrong to oppress them or pretend their specific problems don't exist.
I work as a cashier and the only training we got on how to serve Deaf people was "Just don't try to talk to them. Just ring up their stuff and point to the price on the card reader and smile."
I'll always make sure there's a notepad and pen at my register(where someone can point to it) so Deaf people can still ask me things and I can answer. I explained that to my boss and she says that it's not necessary and that Deaf people usually just want to get their stuff and go. I've seen 3 or 4 Deaf people that have wanted to write back and forth to me, though. There's even one woman who always specifically comes to my register when I'm there, because I think I'm the only one that lets her write things down.
+jeanetteisrandom Wow that is awful they teach that! I'm so glad to hear you are doing something different. Good for you! :)
your work needs to follow the laws. They need to let customers know it's accesible or otherwise they risk losing business. I'm HOH and can hear most of the time. Well except when someone is behind me and sometimes i hear one word over another or misheard it or whatever.
I had a manager like that too but I don’t work there anymore. It’s sad how people are always willing to accommodate for example spanish speakers but for deaf people there’s almost no willingness to be flexible (sitting back and forth, maybe showing pictures etc)
I love that you have voice, captions AND sign in this vid. I'm deaf/HoH and I'm not fluent in sign yet, so it's nice to have allthese options for understanding. I wish more ASL vids would have that.
[Jenna] Yeah, our aim is to make our videos accessible for everyone as possible. :)
You can't really understand privilege until you experience lack of it for yourself. I didn't really understand it until my first experience with a group of Deaf people, when the only sign language I knew was the alphabet. I couldn't take part in the conversation at all, I ended up wandering off and waiting until my date was ready to go. I guess in that context, everyone else had Deaf privilege!
+David Willanski Yes it is a hard concept for some people to understand until they are in that type of situation or spoke to someone about it.
I was on my train home from work and there was a major delay. When we were almost finally to our destination, a guy said to me "this door okay?" And I didn't understand what he meant, but then I realized he was wondering if they were still going to open all the doors of the train still. I shook my head "yes". He then typed out to me on his phone and explained he can't hear the delays or announcements. In that moment I realized a privilege I took for granted.
+olivia4394 Yeah, I grew up using metro/subway so I have to deal with that sometimes. Have to rely on visual cues like people's behavior and things like that.
J. Stew in New York, New York some trains have the visual map destination and some stops will become red and it’ll say “will not stop” but most trains dont
This is a good primer for those of us who are hearing to have definitions and examples of what that privilege is. I'm looking forward to part II to learn what I can do as someone who wants to be an ally. I'm learning a lot in my ASL classes about culture and privilege, but it's different than hearing about it from the community itself. Thanks, ASL Stew!
+Allison Hart-Young So glad to hear you are learning something from a different perspective. :)
I appreciate you quoting me! I have found some have not. I really like your channel and show to my students. You both do a good job explaining various topic in a simple way so the audience can understand. I also like the fact that you come for a cultural perspective and not a "hearing" one so you represent the Deaf community appropriately. Great job!
[Jenna] Thank you! We try our best to put in appropriate sources for any information we discuss in our videos. I really appreciate your comments. :)
One time I went to a movie theater and I was looking for the bathroom, so I went up to this person and tried to get her attention, and when she didn't respond at first I just thought she was rude. So I faced her and asked again, and she said (in ASL) she was deaf. I didn't know any ASL at the time and as a hearing person I tried to apologize, but now that I've learned a lot of ASL I hope my next encounter with a deaf person isn't as awkward :/ haha
+Elizabeth Johnson Yeah that happens. I'm glad to hear you are learning and I'm sure next time will not be so awkward. :)
Wow!! That's excellent!! I'm Deaf. Thank you for your video (part 1 and 2)!! Very informative!!
i like watching these videos on mute to REALLY test my sign reading skills
[Jill] That is a good idea.
I want to major in ASL and stuff like this makes me want to be an interpreter even more. I think it's such a beautiful thing.
+Alexa Henery Sounds like you have a great passion. Good luck on your journey!
thank you so much
I’m HOH and wear dual hearing aids and I sign. There is a monthly meeting at a local restaurant / coffee shop for the Deaf community. I have attended and have had some good conversations. However, when someone arrives that that the person I’m visiting with knows, they will move on and begin visiting with the new person and drop me. I was not born deaf but hard of hearing. I don’t come from a family of deaf. If you’re born deaf and come from a deaf family, it’s more highly thought of in the Deaf community.
Sometimes it’s difficult since those like me don’t truly fit into hearing or deaf worlds. Ignored by some, tolerated by others.
i don't know asl but somehow stumbled upon this channel a while back:)
i remember watching your No More SLLs video and really respecting your choice. And now, thank you for introducing me to hearing privilege.
+lynzteee I'm glad you found our channel! Thank you for your understanding and respect with my SLLs video. I'm glad you are learning now about hearing privilege too!
It's kind of funny how i relate to both sides of this. I have SSD (single sided deafness) which leaves me in that awkward middleground where I experience very often people thinking I'm ignoring them because they're speaking to me from a direction where I can't hear them, but if someone were to casually call out my name I more likely than not will hear them calling me. It's really hard at work because I don't have a hearing aid or anything so customers don't know I'm hard of hearing and they give me attitude when they've been trying to get my attention but I didn't even realize they were talking to me or even standing right behind me.
+Sarin Mgr i have the same problem. Especially when I'm wearing earbuds. Sometimes my left earbud falls out and i don't notice and then someone comes up to talk. Sometimes i just don' notice people. And that has gotten me into trouble in the past. I hate when people try talking in to my left ear because i can't hear anything out of it so its like they are breathing into my ear. Its really annoying.
+Sarin Mgr Yeah it is annoying when people only think of one certain type of hearing difference, when there are numerous different types. Generalizations and assumptions suck for sure.
I have a similar issue. I'm hard of hearing in my left ear. I work at Chuck E Cheese and it gets loud and I can't hear people half the time. And I hate when people think I'm not listening well and they're just talking quiet. Or they think I'm rude because I talk loud even when I explain I can hardly hear out of my left ear.
when you don't or can't wear hearing aids/ Cochlear implant many people don't believe that you can't hear (as well) . And when you do have one many people believe you should be able to hear perfectly. "Like isn't that the point of having them" It's not fair because many people aren't educated on what it means to have hearing loss. And because our society is so much based off of hearing and speaking everyone just assumes.
Shannon Hensley people seem to think you have to be dumb and talk funny to be hoh. And yeah the hearing aid thing. "Why don't you just get a hearing aid" well because they're thousands of dollars and insurance doesn't cover them.
I just wanted to say your guys videos are really great! :) I'm taking an ASL course in school this year and so your videos are really helpful and also informative!
+Maggie Coady Yay I'm so glad you are enjoying and learning from the videos! Thank you for watching.
Thank you so much for this I am hearing but want to learn ASL, and didn't know what "hearing privilege" is. I also have a disability although mine is a complicated developmental disorder, and I want to learn sign language for a few reasons: to be even more inclusive in my life, challenge myself to grow, make friends, and honor an inspiring fictional tv show I love that has a few characters with disabilities including an Army General who is deaf!
I am currently learning ASL from a phone app, sign language covers of songs, and waiting to join a Facebook group which wants to bridge the gap between hearing people and the deaf community as well. I look forward to seeing more video's of yours too.
Same goes for how people learn .. writing and listening is the main way knowledge is taught.. we have to break out of the one way box 📦
This one was great Jill, I loved seeing more from Jenna. :)
+Heather Theaderman Yes I do too. :)
Bits of these could be reasonably easily solved if more/most/all mainstream schools had both compulsory learning of basic sign language of that region as well as offering it as a language like Japanese or Spanish.
[Jill] That would be great if it happened.
I understand hearing privilege, and know it exists, but I've always had a hard time with one part of any privilege discussions, maybe Jenna can shed some light on. How do you reconcile hearing privilege and deaf pride? Especially the knowledge that people who are deaf can do anything hearing people can, except hear? Knowing that people who are deaf are just as capable as hearing people, doesn't talking a lot about hearing privilege undermine that? How do you strike a balance between pointing out hearing privilege and displaying how the Deaf are intelligent capable people that don't need pity or to be singled out? And do you think there's such a thing as Deaf privilege? I'm hearing, so I could never see the world and interact in Deaf culture as a deaf or HoH person would, and I see that as a disadvantage for me in many examples as well. Granted, hearing privilege is much more prevalent, but still.
+Cyndil Davis I think being aware of the privileges can help reduce oppressive behavior(intentional or not). We will be discussing that in part 2 video. Keep an eye out for that! :)
+J. Stew That wasn't really my question, I was asking how you, as a Deaf person reconcile those two concepts.
+Cyndil Davis Personally, I look at the privilege as an evidence of the society not being universally accessible. I'm not disabled because of my deafness, only because the society provide no other option than phonocentric methods. I'm proud of my culture and language regardless and only ask for universal accessibility so that people of different backgrounds can have equal access.
+J. Stew OK, that totally makes sense. Thanks for taking the time to respond thoughtfully! :)
+Cyndil Davis No problem! Thank you for asking a great question!
Plz keep videos coming
in the next video are you going to talk about what the hearing or even hard of hearing community can do for the deaf community with their hearing privilege.
+Shannon Hensley Yes we will be talking about that. Keep an eye out!
That was a really interesting and educating video!
I always watch you at work and I'm not allowed to have the audio on and I just realized how many youtube videos don't have subtitles.
+Sophia G. Yes that is annoying and hopefully will change for better soon.
I love your vids :) I'm learning ASL and watching them really helps me! plus they're super interesting!!!
+carolineok Thanks! So glad you are enjoying and learning from the videos. :)
re: privacy - I've heard some horror stories about TTY operators and phone sex.
+David Willanski I can't even imagine doing that through a TTY operator!
Maybe this is an odd question but I'm hoping you guys have some insight. I've been really concerned with finding a balance between socializing with Deaf people and doing my best to avoid annoying people/invading Deaf spaces. (One of my best friends is Deaf, for example, and doesn't tend to want to sign with me as a first year student, which I totally understand. Not everyone's a teacher!) I've tried to exclusively attend events where it's noted somewhere that students are welcome/expected, but do either of you have any advice?
+Coping Crafts Rule of thumb would be to always ask if possible. More often than not the organizer(s) of the events would be welcoming. Like you said, go to the events that mention learners are welcome, and ask if that is not mentioned.
Coping Crafts that’s weird if you’re friend is deaf and doesn’t want to sign with you. I remember in church I didn’t know much sign but people would still talk to me and sign slower or finger spell and try to help me. I found that on the flip side deaf people are more patient when talking to hearing people since were making an effort to learn their language
are you going to the lecture Wednesday night on hearing privilege and social media # ?!?!?!
It's this Wednesday SDC same room as the first one and I believe same time... 8ish. I can double check tomorrow morning.
+Erin Daneke (RITgirl) Ok. I might go. See how tired I am lol. :)
+ASL Stew haha I understand that!
As someone with severe Auditory Processing Disorder (APD), I have problems with the term Hearing Privilege, and have even had Deaf people who don't understand APD accuse me of using it to not clue them in, when I really can't always understand speech.
+amadmavworld I'm sorry you experienced being accused of that by those who don't really understand APD. I'm not sure if you are having issues with just that or the concept of hearing privilege. Mind expanding on that if you disagree with it?
+J. Stew The problem is that I appear hearing, and pass hearing tests (outside of my mild hearing loss), but with my APD, I struggle with auditory memory, misinterpreting humor and sarcasm, and other stuff having to do with what the brain does with what my ears hear. The Deaf often think I understand speech fine all the time when that is not the case. And, it took many years to finally be diagnosed correctly. It's as if APD is possibly a third category, along with deaf and hard of hearing, but a category that tends to be not recognized as such.
+amadmavworld I have problems with hearing privilege because while I hear, I don't always understand, and I can't sign to a deaf person what I don't understand, such as when I hear nonsense words and gibberish in background noise, or can't remember what someone just said. It's as if there needs to not just be Hearing Privilege, but also Non-APD Privilege, to clue us folks with APD in when we just can't understand.
+amadmavworld And, often I have no idea I even misunderstood until later on, when I am confronted with something embarrassing or something important I misunderstood.
+amadmavworld Also, because it's so hard to even diagnose APD correctly, it is often misdiagnosed as ADD or just hidden. I think plenty of hearing people have it and don't know it.
Love this vid great vid ladies:) as akways very informing. :)
Thanks for sharing
+MeggZ91 Thanks for watching! Glad you like it. :)
Very informative but I can't comment on the second video I loved them both!
+Diane Ramsey Glad you enjoyed the videos. Not sure why you can't comment though.
Comments were blocked that's why! :(
sad face!
+Diane Ramsey We didn't block comments on that video. I'm not sure why it would seem that way.
omg.. I said Wednesday I'm so sorry!! I meant thursday! :-/
+Erin Daneke (RITgirl) Ah no worries I couldn't go today anyways. Sorry.
Aw :-( well look forward to part 2 anyway!
Wait, was Jenna born deaf? Because she can speak right?
+Mrinalini Person I became deaf when I was three years old. The voice you hear on videos is Jill's (modified through editing).
Ohh
im sorry to say this the world runs on vibration. Let me asked you this have you every tell someone that you like their vibe? we as human always tell the other person that. I am sure you feel the vibration of a music playing. I am a hearing person whos polyglot meaning I know a lot of languages even ASL
[Jenna] I enjoy music through vibrations and sounds (I do have residual hearing)
"horrible accent" ?
"These advantages give hearing people power and authority to decide how society should be designed." According to the World Health Org., only 0.38% of the population is deaf. I'm sorry you're deaf but you are the minority, and how the VAST MAJORITY of people live should not be subject to the whim of a tiny minority.
Would you be willing to live in a way that "gives privilege" to Scientologists?
You still should be mindful of other people and try not to make their lives harder. Irish people make up 0.061% of the population. I'd argue it's still wrong to oppress them or pretend their specific problems don't exist.
First
+Crz4wizard congrats! lol
Lol I saw the message pop up on my screen, so I clicked it as soon as I could.