How to troubleshoot before RMA

Returning a broken router is no fun, but the good news is that you almost never have to. Our devices are designed to work, and when they don't we suggest you to take these simple troubleshooting steps - they might save you some time and nerves.

[@supra107]

I'd love to hear the story behind the photo of that router that got hit by a 9mil.

[@orfeous]

Thank you for the information!

[@yoo-me]

mikortik真強大，使用起來非常方便與快捷！Nice❤！

[@m0t0rh3ad]

Good video, but it will be great if support requests will be resolved faster (not weeks) via email

[@kheurou]

Hello sir. My name is Cheikh. from Sénégal. please can you tell me where i could find scriting examples using regular expression ? for example if i want to check if a text string has a time format ( hh:mm:ss )or not.

[@bh8492]

I just received my brand new RB5009UG+S+, but under /system/resources it shows bad-blocks: 0.2%. Is this normal or should I be worried? Thanks

[@ngg123]

Normal. Don't sweat it.

[@joaoeduardo82]

Mine too.... 0.1% on the first boot.

[@C0deWarri0r]

Please fix terminal in WinBox. Copy-paste still does not work.

[@drumaddict89]

how does one purchase DIRECTLY from mikrotik? (in austria)

[@mikrotik]

You would have to become a distributor or own a big enough business that can order thousands of devices.

[@emmanuelokonkwo6542]

Hy Good Day
Please am having challenges in configuration of email alerts on my mikrotik router.
I configured a fail over and I want to be receiving emails when my main link. Please help me.

[@mikrotik]

Sounds like you are trying to use the e-mail tool. Try reading the documentation, most likely you want to trigger the email with netwatch. help.mikrotik.com/docs/display/ROS/Netwatch help.mikrotik.com/docs/display/ROS/E-mail

[@pedro_8240]

Guys, when will we have mangle working properly on IPv6?