Thanks for your instructional video, especially about the control panel behind the door, also your explanation of the multi functioning shelves - pity there were no written instructions with the actual freezer!
I'll watch this tonight... Your videos are so calming. Please do ASMR I could just imagine you doing a video as a second hand shop or antiques owner, dressed in period dress and just showing different items in your calm soothing manner.
I live all the way in LA, no way I could ever buy anything from you. Wish I could, though! Thank you for these videos. You're so knowledgeable and you have great explanations!
I have just taken delivery of this model in white and found your explanation excellent compared to the instruction leaflet which came with it. Thank you
Try to enjoy it buddy. Probably the worst freezer we have owned. It is not frost free. And just get ready for the ice build up around the fan. Get your money out.
After 13 months, the fan was hitting the ice, because the defrost circuit fails. Hotpoint wanted money from me, so I bought a samsung that comes with 5 years warranty with no extra cost. Hotpoint give extra warranty at extre cost.
So I have a white one of these and after 18months it’s started making a noise and ice and frost began to appear at the top where the fan is! Also that stopped the freezer from being able to freeze correctly leading to the entire freezer defrosting while we were away!
After 13 months, the fan was hitting the ice, because the defrost fails. Hotpoint want money from me, so i bought a samsung that comes with 5 years warranty.
Hi I have the same freezer with a year half old and there is a noise out of it with two weeks I can see a bit of frost in top part how do I get that out thanks Lindsey
Hi, it could be the door seal that is not sealing properly. I would recommend getting a damp warm cloth and wiping round the door seal to make sure it is flexible and clean. Hopefully this should sort out the frost in the freezer for you
@@lords-electrical my seal is perfect I can see some frost in the top is there anyway you think I could defrost it.thank you for getting back to me I appreciate it
Yes you should be able to defrost it. You will either need to take the food out or try and use some of the food up first. The best thing is to turn the freezer off to defrost and don't be tempted to scrape it with a screwdriver as it can puncture the side of the freezer if it slips.
@@jessicajanex0x in the end I had to get someone out had to defrost it for 48 hours at least he said because its such a big freezer and I'm going good again thank god but a dose to try and empty when it full.
I just bought one of these today. I'm a little concerned about the frosting issue that others have mentioned. Do you have any advice to avoid this? Thanks for the video - great to be able to see what I've bought in more detail.
We have sold quite a few of these models and haven't had anyone comment on it frosting up. The main thing i would do is to turn the setting down a bit first and see how you get on.
Thanks for your instructional video, especially about the control panel behind the door, also your explanation of the multi functioning shelves - pity there were no written instructions with the actual freezer!
I'll watch this tonight... Your videos are so calming. Please do ASMR I could just imagine you doing a video as a second hand shop or antiques owner, dressed in period dress and just showing different items in your calm soothing manner.
@@rach4889 I would still enjoy it very much.
I live all the way in LA, no way I could ever buy anything from you. Wish I could, though! Thank you for these videos. You're so knowledgeable and you have great explanations!
Glad you like them! Thanks for the feedback.
I have just taken delivery of this model in white and found your explanation excellent compared to the instruction leaflet which came with it. Thank you
Try to enjoy it buddy. Probably the worst freezer we have owned. It is not frost free. And just get ready for the ice build up around the fan. Get your money out.
Thank you, have a nice day
After 13 months, the fan was hitting the ice, because the defrost circuit fails. Hotpoint wanted money from me, so I bought a samsung that comes with 5 years warranty with no extra cost. Hotpoint give extra warranty at extre cost.
very good explanation
Hi i have the above appliance the fan is making a loud noice do you no if its located at the top
Thanks
How do reset after a power cut as warning sounds is
Just had a UH6 delivered today. Is the alarm set by default or do we need to press the hazard picture?
The alarm should be set as a default anyway
Could you please do a tutorial for changing the door
Hi. Does the freezer have any internal lights so you can see contents mire easily?
Unfortunately the freezers don't normally have lights in. Would make sense if they did but it is mainly fridges that have lights and not freezers
Lords Electrical - thank you for your speedy reply
Should the profreeze button be always on? on my freezer on this model it's always on.
It wouldn't normally always be on, it is normally designed as a fast freeze option, so once it is down to temperature, it can be switched off.
Hello, How much capacity does this one have? Link doesn't work. I am looking to buy one of these for my future home.
Hi it has 259litres capacity hope that helps
So I have a white one of these and after 18months it’s started making a noise and ice and frost began to appear at the top where the fan is! Also that stopped the freezer from being able to freeze correctly leading to the entire freezer defrosting while we were away!
Thats frustrating, hope it has been ok since then
Same it's 12 I am up listing to it
After 13 months, the fan was hitting the ice, because the defrost fails. Hotpoint want money from me, so i bought a samsung that comes with 5 years warranty.
Hi I have the same freezer with a year half old and there is a noise out of it with two weeks I can see a bit of frost in top part how do I get that out thanks Lindsey
Hi, it could be the door seal that is not sealing properly. I would recommend getting a damp warm cloth and wiping round the door seal to make sure it is flexible and clean.
Hopefully this should sort out the frost in the freezer for you
@@lords-electrical my seal is perfect I can see some frost in the top is there anyway you think I could defrost it.thank you for getting back to me I appreciate it
Yes you should be able to defrost it. You will either need to take the food out or try and use some of the food up first. The best thing is to turn the freezer off to defrost and don't be tempted to scrape it with a screwdriver as it can puncture the side of the freezer if it slips.
Yes I have the same freezer, we have had to defrost it several times due to the ice building up at the top part 😭
@@jessicajanex0x in the end I had to get someone out had to defrost it for 48 hours at least he said because its such a big freezer and I'm going good again thank god but a dose to try and empty when it full.
I just bought one of these today. I'm a little concerned about the frosting issue that others have mentioned. Do you have any advice to avoid this?
Thanks for the video - great to be able to see what I've bought in more detail.
We have sold quite a few of these models and haven't had anyone comment on it frosting up. The main thing i would do is to turn the setting down a bit first and see how you get on.
@@lords-electrical Further down in the comments there were frosting issues commented on by you!
@@lords-electrical The defrost system is failing. I had to scrap mine after 13 months as th food was not freezing properly.
Call Hotpoint, as mine was doing the same thing. To be fair Hotpoint does not care.
Are Hotpoint fridges reliable?
On the whole they are normally very good, we have very few issues with them
@@lords-electrical Thanks!