[@SirCapsALotTheIV]

Very helpful and informative. Thank you for making it simple

[@TriniModzzzz]

Um one thing everytime I try to get back the account its only saying that they cant help me because of security issue

[@downgrade9219]

Hey i have a question, if you never used your credit card to purchase anything, can you use other forms of proof like last purchase or date of birth?

[@metaltom2003]

Thanks for this! I tried calling Sony several times, but they kept disconnecting me due to high caller volume. This helped tremendously!

[@pavithrunsekar9147]

woke up to a hacked account and you saved the day ! the real tech support !

[@Tneth691]

Can you help me please

[@cowgirlevie4813]

I need help

[@Rottendz]

Can you help me? When I say I can't access the sign in ID email address, it says I need an agent to go any further and it always gives me their hours there open but when I try to get contact it says there not open still

[@user-ik1vc3sq5f]

The thing in the corner is not there someone change my password idk how to change it do I need to be logged in

[@ganyusheart]

when is the best time to contact them because every time i try and contact them it says there to busy with high chats

[@MURKZ27]

I gave them the email that was linked to my ps4 account and they said that no account was found with the email

[@XxSilverback96Xx]

Why’d it tell me it couldn’t make changes to maintain the security of my account

[@Melxdyyy]

Dude that doesn’t work i gave them my cerial number on ps4 and everything and still couldnt trash system

[@jeromeste]

i tired but they went straight on giving them my last transaction id which off course i dont have now my account is lost just because i dont keep my old mail

[@skoopercantdraw]

playstation live chat wont send an agent to help me because the time they're available is 08:00 - 19:00 UTC, i dont know what time is it in UTC rn so my account is basically screwed

[@SunshinyDay4423]

I did everything suggested and the automated system keeps telling me my account is with the UK PS!

[@carlsnyder2866]

This seriously helped alot. Thank you! I just had my account hacked this morning and was able to resolve it

[@onyxwasdeleted9548]

Hey, if im from Serbia can i still contact them through the US site? Because theres no online assistant in the Serbian one.

[@awerty2409]

What if I want to create a psn account, but I see someone is using my gmail on psn. What should I do?

[@ZB-Perky]

my account was hacked a few months ago, do you think i will get it back?

[@status6958]

I didn’t get an email saying my email was changed but can I still do this?

[@barbarafxtrade6382]

got hacked this week. he changed my email but i can still access through my PSN. Greatfull for the help of cyberwizard120

[@xCh3Rii]

So simple but mine isn’t… I give them my PSN ID and they say an error has occurred…..so now what 😢

[@DavidAber]

my account got hacked and they activated the 2 ste verfifcation . i still have access to my email they didnt change it but just activated 2 ste activation so i cant logging

[@ImSweatty]

I have no clue what to do I lost access a very long time ago and tried to get it back recently doing this same thing but I didn't get the email sent to me to reset my password

[@conradcotterill7541]

My email and password are correct but my 2sv wont let me log in, comes up with app verify and i have been logged out of that too, so cant access my PlayStation account at all, help please

[@Bxlly_PC01]

my account was hacked 2 years ago and no one would help me. Would this help me?
i know everything including the serial number on my ps4

[@strawberryhoneycak3]

I just bought a ps5 for chrismas, and my account has a 2 step verifacation thingy on it I have no clue how to remove it cuz it wasnt even me

[@sovietcheems2139]

Everytime i try to get an agent they just say theirs none available

[@yapjay6269]

Can someone help me when I press send the code for 2-step verification it doesn’t send me the code and I don’t have any account logged in and I can’t use backup code can anyone help 😢

[@keno171]

What if the account was stolen few years ago and I'm only trying to get it back now i dont remember thr credit card in that account at all

[@user-gj3mz3ou3t]

Thank you so much bro it helped me heavily

[@zomOnhots]

I can’t do anything it’s says out of business hours so now I have to wait a day

[@cooperellevsen1516]

Mine didn't have the assistant button to talk the bot

[@PLAYINSKILSSRT]

So funny how what he shows you doesn't work because there always busy and it's not like the bot can help you they tell you try again later all they say so......

[@The.Prof1]

After the bot taking my answers it says no agent avail, that's been going for a week now!

[@SOS_6015]

I didn’t forget my password I tried to sign into my google account but then I didn’t want to so I tried to go back and I put the email and the password and it’s correct but it says it’s wrong and I counted I tried to do it 23 times and it dated it was wrong each time

[@anirudhsonu1723]

mine got hacked an year ago can i even get it back???? i checked it after a year

[@sowad3851]

thank you man you really helped me recover my playstation account

[@Krampus_official]

but if im in europe how do i do it then?

[@dmanconn]

What i want to know is can the person that took it follow these same things to take my account again

[@thedeathofdestruction]

I forgot my password on ps4 network
So what happen if change my email

[@mintsmiley436]

what do i do ive gotten a new phone but a new number how do i get my acc back

[@tresquintanilla5398]

It jus says rest password sent I’m trying to reset my 2 sv

[@Sukajo_]

I am trying to put my I'd but its saying can't understand

[@TrojanVuk]

My account is registered in the USA so that the prices of the games would be cheaper, however, my account has been hacked and online support does not want to help me, because my phone number is not American, and they are cutting communication, please help?

[@OfficiallyTank]

I didn’t use a credit card for the accident so what do I do

[@rockyrosales7632]

couldn’t help cause I don’t have those credit cards anymore 😢😢 is there any other way cause the person changed my number and my birthday to his but not my email

[@VerdeletVIII]

Thanks so much for this! My account just got hacked today and it’s past their call center hours. I managed to reset it with the automated bot somehow despite not being able to manually reset my password myself because they changed the sign in ID

[@M4l__]

What did you need to provide?

[@VerdeletVIII]

@@M4l__ Just my email (that they locked out of the account) and my sign in name.

[@marslann]

Thank a lottttt! You saved my life. I really appreciated 💖🙏

[@gabrielmcdowell1325]

I did this, it was changed again and now PS customer service tells me that they will not give me access to my account. What do I do?

[@ghostmere4183]

Same this been happening to make and now they can’t help me no more

[@bappl968]

My card was lost and I don’t know the first four digits. After that they basically decided I don’t deserve an account anyways and hung up on me

[@mka_1719]

i lost mine 3 years ago can i still get it??

[@meatmuncher23]

This help me but sadly sony won’t do anything since I don’t have the old serial number

[@jacobpoole5765]

do they text u off the email on your account?

[@skylarpeggs7590]

What if I don’t know the last payment thing on my ps4

[@fabiangutierrez4180]

Pense que habia perdido la cuenta! Muchas gracias, super util!

[@chasecarpenter7448]

I did this and I can’t play any online games cause playstion network is still disabled

[@Cam25792]

What do I do if the credit card no on

[@crw_mega3415]

OH MY WORD I LOVE YOU (NO HOMO) U SAVED MY LIFE AND I THANK YOU

[@gerardgalofre363]

Im in colombia and the chat does not work. :(

[@CrossBrowney]

i dont get to see the online assistant on my screen

[@omarabouelela]

Thank you so much and Al Hamd li ALLAH

[@harunatoafic2922]

With the help of this genies above 👆👆 I was able to recover my account after a very long time! I highly recommend his skills and services. 🔝🔝

[@hinata_gaming]

With my playstation account and I don't know what to do

[@yousiffalah-uz5vv]

My account was permanently suspended actually for 5 months so the question is can I recover my account even though my account is permanently suspended because when I was making an appeal I put my PSN ID and I put my email address but somehow I got an error message that it cannot identify my account so please help me

[@yousiffalah-uz5vv]

Hey ​@Anthony19203so tell me more about this dude so I can reach out to him too

[@dongiveachit0241]

I can only sign in on my phone and on the PC but I can't log in on the ps4 ?????

[@K4z637]

Hey what if my account got hacked about 2 years ago can i still retrieve it?

[@23456kingston]

PROBABLY as long as you have all the information which authenticates that you're the rightful owner. The serial number of PS originally used with the account, the original email address, username, any credit cards used to make purchases. Telling them about any credit cards used for any purchases helps big time, they ask for the first and last 4 digits.

[@emrebulut9036]

Bro there is no online support option on right bottom, What should I do for take my psn back? Please help me

[@slumpedGuey]

Did you find a way going through this right now :(

[@dita2845]

THANK YOU SO MUCH this guide helped recover my lil brother’s account thank youuuuuu

[@karkar1282]

Blud is a hero i swear

[@Adish9iX]

Could someone help me with 2sv issues ?

[@lvl5charmander]

What if we dont know the pn id?

[@ednielreyes2056]

I did this but they just re enters my account

[@stefanijabeuc2573]

It says they cant conecct agent

[@ryanawulonu4878]

The assistant isn’t there for me pls help

[@WydRevenge]

Can I still recover my account I have all original info and everything to recover it but when they changed sign id they bought stuff with there credit card can I still recover it I have cereal number

[@BratActivities]

Yes but they can pull the account back if the wanted to

[@Jhabazz]

F bro I never used a credit card on it only a visa gift card

[@thelast1163]

What if you don't have access to the original email and you dont know what credit card you usef to open the qcct because its been 5years

[@mccauleytravers5739]

Exact same situation as me, idk

[@J0m4rd]

Is there a way i can find out who is the person behind this? Like any way i can see any information on them?

[@PROBS1]

I lost access to the phone number

[@o9he]

I dont have a credit card/debt card. I just got a purchase order

[@leilanijacksonmills6824]

I don’t see the online assistant on bottom right help

[@DeeskiiKrazy]

Did you ever figure it out?

[@BoxedMyALatina]

bro it is saying they cant help me

[@cigula3821]

Bro, these PS assistants are never available and its pissing me off. Ive been waiting for whole 5 days and still did not recieve help from them. It always says that theres no assistants available at the moment.

[@cigula3821]

@KayleJean9893yeah

[@HORNETSTV1881]

This has just happened too me but theyve taken monday got too wait till Monday too see if i can get it back and i hope i cant get my money back

[@xraygamer4yt317]

They couldn't help me cuz i dont live in america 💀

[@600poundsguy]

Mine is hackd to so how can you help. I am from EU. THE HACKER SET 2AF ON AND NOW I CANT GET TO MY ACCOUNT

[@axtrordr2920]

Fr

[@NR20244]

Neither do I but they helped me

[@Mezp.]

Fr?

[@kenan5281]

Same bro

[@AmogusRijjler]

thank you, worked again for the 2nd time

[@jay2sauxxyy706]

What if I don’t have access to the email

[@eclipxedyb_cloaxy9747]

than you man i was so scared i thought nothing would help

[@eclipxedyb_cloaxy9747]

@Watson A Timmons i fixed it

[@jaurandt3rd]

Only problem with this is that they just keep doing it over and over somehow they just keep getting in

[@Skitzpop]

Change email, and change the password again.

[@fw_adyy]

But what if you don't have a credit card

[@BLUE_1890]

I can’t get my account back I got scam

[@realphantom4207]

My account was stolen and idk what to do I’m trying this but no one is at work rn idk what to do

[@realphantom4207]

@Meredith Norris y'all bots are crazy

[@LESANADA]

My email doesn’t work

[@ZurgGT]

I got hacked and the password was changed and i tried forgot password and it didnt work

[@chantelleybourdier9266]

I best advice contact

[@chantelleybourdier9266]

Loco.assist8 he helped me mine

[@chantelleybourdier9266]

He’s at Instagram

[@Xiiful]

What if you don’t have access to the transaction id?

[@MrRobGaming2023]

@MrRyankinel who?

[@whitediesel420]

does not work on the weekend -.-

[@edwintonga1953]

The PlayStation robot doesn’t talk until I talk😭 I need help mahnnnn

[@FatPieceOfGarbage]

Would have been nice without the zoom ins so I can see where you're at🤨

[@Smolflake]

doesn't work... gives a error

[@drunksquirrel1507]

This simply doesn’t work anymore. There is no way to get a human from contact support. If you call, it says they are too busy. Horribly frustrating

[@2B_bad6287]

@StacyFranquithanks I’ll try it