Do you have a video how to remove the valve on this one? Need to check and clean it as well. The thermostat had been dirty as hell and the o-ring holding the 1st fence had been loose from the factory it seems. Yet it is still working. You're the best. I have some cranes working with no service since 1994.
Hello, thank you for your comment. Unfortunately there is no training video on how to replace the top part of a thermostatic battery. However, it works in a similar way to replacing the thermocouple. If you send us a private message on Twitter twitter.com/grohe, Facebook facebook.com/GROHE.enjoywater/, or Instagram instagram.com/grohe_global/, we can send you a split drawing, that maybe helps with the removal and reinstallation. Kind regards, your GROHE Social Team
Euphorbia 180 system: Andere kraan maar filmpje is ook handig hierbij! Het duurde even voordat ik doorhad wat je met die imbus moest doen. Het eruit krikken van het element kan ook met steuntje op de kraan. Voor het demonteren cq opnieuw opbouwen van het douchesysteem is de instructie film een must.
Hello, I have a problem with a Grohtherm 2000 mixing valve. Quite simply, there's no more water. No matter how I turn the bath/shower/stop selector, nothing happens and it seems to turn more easily. What can I do? Thanks
Hello, in this case, please contact your authorized GROHE dealer where you bought the product and make a complaint. Alternatively, you can contact the GROHE customer service in your country. You can find our colleagues at: www.grohe.com/en/corporate/grohe-in-your-country.html Kind regards, Your GROHE Social Team
Hi I have Grohthem3000shower. Always too hot. I am unable to control with cold water. Do I need replace the thermostat Cartridge or adjest any settings. please let me know
Hello Mohan, this is difficult to judge from a distance. Obviously something is not working correctly, but to find the source, we would need to be present. Please contact your local GROHE partner via our website, they will be able to give you hands-on advice: www.grohe.com/en/corporate/grohe-in-your-country.html Kind regards, Your GROHE Social Team
Hi, I'm trying to remove the chrome collar on a Grotherm 3000 and can not remove it. it looks similar to this, but not slot to pry it off. Can you help?
Hello Jim, we would like to look into that. Please send us a private message on Twitter twitter.com/grohe, Facebook facebook.com/GROHE.enjoywater/, or Instagram instagram.com/grohe_global/, so we can check with our team. Kind regards, Your GROHE Social Team
Hello Mari, please contact your local GROHE partner to find a solution for this: www.grohe.com/en/corporate/grohe-in-your-country.html Thank you and kind regards, Your GROHE Social Team
@Gplus Gplus! We have a response for you: the thermocouple cannot be disassembled but the filter can be cleaned under running water. Otherwise, the only option is to replace the thermocouple. The O-rings are not available as spare parts. We hope, it helps. Kind regards, Your GROHE Social Team
The thermo element was pretty stuck for me. Using some force while slightly wiggling the element made it come loose. I was too subtle trying to pulling it out.
Hello. I have the same tap on the video, the water is not warm enough, I can not extract the thermostatic cartridge, even by levering between the hole and the ring, probably because of the pie. Do you have some tips? Thanks for your help.
Hi Yves, did you already got in touch with an installer of our products near you? You can find him at your local GROHE page: www.grohe.com/29438/grohe-in-your-country/ Best, Ole from GROHE Team
@@GROHE how can i reduce the water, to much cold water coming out on "max. hot" option when I turn off the hot water on the main valve. the water is not enough warm :/ i don't see an option in this video how to set this when i pull the termostat out. THX
Tengo un kik de ducha monomando y el agua no se me regula el agua ho sale fria o caliente Puede ser que ha la hora de conectar los tubos estan cambiados???
Hello Paco, we are sorry but our Spanish is not so good. Please reach out to our Spanish colleagues for support: www.grohe.es/es_es/contacto.html Kind regards, Your GROHE Social Team
I got the grohe 1000 model , but is making a whining sound and it seems it is coming from the temperature control side, any suggestions will be appreciated
Hello Mohammed, thank you for your message. It could be the water has put a small layer of lime on top of the thermo element which creates this noise / vibration. Please check the filters between the coupling and the mixer, if dirt is deposited on the filters and please clean them. If this does not help please call GROHE in your country to get the thermo element renewed. Kind regards your GROHE Social Team
Bonjour. Je possède le même robinet que la vidéo, l'eau est tiède, je ne parviens pas à extraire la cartouche thermostatique même en faisant levier entre le trou et la bague, probablement à cause du tarte. Y a t il un truc ? Ce robinet est magnifique (et cher) et je n'ai as envie d'en changer. Merci pour votre aide.
As we are a global social media team, would you please mind communicating with us in English so we can best help you? Best, Maura from the GROHE Global Team.
Bonjour, tout comme vous. J'ai fini par réussir. A l'intérieur, il y a une sorte de tige noir, elle est mobile, il faut la pousser avec un tournevis pour libérer la cartouche. Bon courage
i did all like in the video up to 2:49. The element slided off 10 millimeters and stays blocked ! For me, something is missing in the video to fully remove the cartridge after 2:49 :(.
Hi Pascal, could you tell us the model name of the concerning GROHTERM product? Like this we could try to find the specific instruction guidelines for you. Otherwise we would recommend you to call our technical experts. In France you can reach them under: 01 49 97 29 00. You will find additional information about their service here: www.grohe.fr/fr_fr/our-service/sav.html. Best, Ole from GROHE team
I had the same problem, couldn't figure out what I was doing wrong. Turned out that it was just a matter op applying more force :-) .. When the element is out, it make sense.. the element has rubber rings that need to pass some narrower parts in the construction. I ended up using a claw hammer to get some lever.
![[안방1열 풀캠4K] 베이비몬스터 'DRIP' (BABYMONSTER FullCam)│@SBS Inkigayo 241110](http://i.ytimg.com/vi/AQ4RIghEvUs/mqdefault.jpg)
Do you have a video how to remove the valve on this one? Need to check and clean it as well. The thermostat had been dirty as hell and the o-ring holding the 1st fence had been loose from the factory it seems. Yet it is still working. You're the best. I have some cranes working with no service since 1994.
Hello, thank you for your comment. Unfortunately there is no training video on how to replace the top part of a thermostatic battery. However, it works in a similar way to replacing the thermocouple. If you send us a private message on Twitter twitter.com/grohe, Facebook facebook.com/GROHE.enjoywater/, or Instagram
instagram.com/grohe_global/, we can send you a split drawing, that maybe helps with the removal and reinstallation.
Kind regards,
your GROHE Social Team
Euphorbia 180 system: Andere kraan maar filmpje is ook handig hierbij! Het duurde even voordat ik doorhad wat je met die imbus moest doen. Het eruit krikken van het element kan ook met steuntje op de kraan. Voor het demonteren cq opnieuw opbouwen van het douchesysteem is de instructie film een must.
What brand of faucet is in the video?
Hello, I have a problem with a Grohtherm 2000 mixing valve. Quite simply, there's no more water. No matter how I turn the bath/shower/stop selector, nothing happens and it seems to turn more easily. What can I do? Thanks
Hello, in this case, please contact your authorized GROHE dealer where you bought the product and make a complaint. Alternatively, you can contact the GROHE customer service in your country. You can find our colleagues at: www.grohe.com/en/corporate/grohe-in-your-country.html
Kind regards, Your GROHE Social Team
Thank you so much for your help!!!
You are very welcome! 🙂
Kind regards,
Your GROHE Social Team
Too bad there is no sound...
Hi I have Grohthem3000shower. Always too hot. I am unable to control with cold water. Do I need replace the thermostat Cartridge or adjest any settings. please let me know
Hello Mohan,
this is difficult to judge from a distance. Obviously something is not working correctly, but to find the source, we would need to be present. Please contact your local GROHE partner via our website, they will be able to give you hands-on advice:
www.grohe.com/en/corporate/grohe-in-your-country.html
Kind regards,
Your GROHE Social Team
Hi, I'm trying to remove the chrome collar on a Grotherm 3000 and can not remove it. it looks similar to this, but not slot to pry it off. Can you help?
Hello Jim, we would like to look into that. Please send us a private message on Twitter twitter.com/grohe, Facebook facebook.com/GROHE.enjoywater/, or Instagram instagram.com/grohe_global/, so we can check with our team.
Kind regards, Your GROHE Social Team
Tengo un Rainshower System modelo 27 174 que gotea. No sé cómo desmontar el volante de apertura y cierre para echar un vistazo. Me podrían ayudar?
Hello Mari, please contact your local GROHE partner to find a solution for this:
www.grohe.com/en/corporate/grohe-in-your-country.html
Thank you and kind regards,
Your GROHE Social Team
Anyonre have instructions how to take apart the mechanism and clean it? Spare orings?
@Gplus Gplus! We have a response for you: the thermocouple cannot be disassembled but the filter can be cleaned under running water. Otherwise, the only option is to replace the thermocouple.
The O-rings are not available as spare parts. We hope, it helps. Kind regards,
Your GROHE Social Team
The thermo element was pretty stuck for me. Using some force while slightly wiggling the element made it come loose. I was too subtle trying to pulling it out.
Hello. I have the same tap on the video, the water is not warm enough, I can not extract the thermostatic cartridge, even by levering between the hole and the ring, probably because of the pie. Do you have some tips? Thanks for your help.
Hi Yves, did you already got in touch with an installer of our products near you? You can find him at your local GROHE page: www.grohe.com/29438/grohe-in-your-country/ Best, Ole from GROHE Team
@@GROHE how can i reduce the water, to much cold water coming out on "max. hot" option when I turn off the hot water on the main valve. the water is not enough warm :/ i don't see an option in this video how to set this when i pull the termostat out. THX
Tengo un kik de ducha monomando y el agua no se me regula el agua ho sale fria o caliente
Puede ser que ha la hora de conectar los tubos estan cambiados???
Hello Paco,
we are sorry but our Spanish is not so good.
Please reach out to our Spanish colleagues for support:
www.grohe.es/es_es/contacto.html
Kind regards,
Your GROHE Social Team
I got the grohe 1000 model , but is making a whining sound and it seems it is coming from the temperature control side, any suggestions will be appreciated
Hello Mohammed, thank you for your message. It could be the water has put a small layer of lime on top of the thermo element which creates this noise / vibration. Please check the filters between the coupling and the mixer, if dirt is deposited on the filters and please clean them. If this does not help please call GROHE in your country to get the thermo element renewed.
Kind regards
your GROHE Social Team
there is no sound, but when you looking verry good you know what you have to do
Nice work
Thank you :) Best, Anna from GROHE Team
Bonjour. Je possède le même robinet que la vidéo, l'eau est tiède, je ne parviens pas à extraire la cartouche thermostatique même en faisant levier entre le trou et la bague, probablement à cause du tarte. Y a t il un truc ? Ce robinet est magnifique (et cher) et je n'ai as envie d'en changer. Merci pour votre aide.
As we are a global social media team, would you please mind communicating with us in English so we can best help you? Best, Maura from the GROHE Global Team.
Bonjour, tout comme vous. J'ai fini par réussir. A l'intérieur, il y a une sorte de tige noir, elle est mobile, il faut la pousser avec un tournevis pour libérer la cartouche. Bon courage
video has no sound :-(
very usefull
Thanks for your nice feedback! Kind regards, Anna from GROHE team
i did all like in the video up to 2:49. The element slided off 10 millimeters and stays blocked ! For me, something is missing in the video to fully remove the cartridge after 2:49 :(.
Hi Pascal, could you tell us the model name of the concerning GROHTERM product? Like this we could try to find the specific instruction guidelines for you. Otherwise we would recommend you to call our technical experts. In France you can reach them under: 01 49 97 29 00. You will find additional information about their service here: www.grohe.fr/fr_fr/our-service/sav.html. Best, Ole from GROHE team
I had the same problem, couldn't figure out what I was doing wrong. Turned out that it was just a matter op applying more force :-) .. When the element is out, it make sense.. the element has rubber rings that need to pass some narrower parts in the construction. I ended up using a claw hammer to get some lever.