How to Merge and Link Tickets in osTicket

[@WarehouseSpeakers]

excellent video and new feature set.

[@jackmui]

very useful information!

[@maxhill9254]

Great presentation!

[@michal.2559]

Thanks for this video. Very informative.
Could you also create video about feature called "Manage referrals"

[@lancoazure5537]

thank you. Very useful

[@samsubu4814]

is there a way to unmerge the merged tickets?

[@luisoscarps]

what happend if i don´t have link and merge options? my version is v1.12.2 (a5d898b)

[@osTicket_tutorials]

Luis Oscar Piña Santos This feature is introduced in version 1.14. You can download the 1.14 release candidate by going to osticket.com/download