I never heard about 3 months SLA, if so I believe it is just we need to add 90 days from the current day, I am sure 3 months SLA will be on days and not on hrs
Its little complex but not very difficult, you can find formulas from column AM to AW in the excel sheet. Please unhide the columns. Before going through the formula, please see this video first th-cam.com/video/sSNtqrUBN4E/w-d-xo.html
Hi , thanks for the video. Can you help with a formula to calculate SLA for 16*7.
Working hours - 08 AM to 11:59 PM
Hi, can i get the formula for AO and AM. i have the same scenario/project to make. thanks a lot
Hi, plz download the excel file and unhide columns from AL to AX. U can see formula, its little complex but not difficult
This is helpful tracker. Do you have the same with sla hours as 2 days i.e. 18 hrs ? This one is allowing till 12 hrs
I don't not separate tracker, but u should be able to make changes in the same tracker
Hi Can help to change Saturday as a working day
Hi how about if the SLA Hour is 3 month, its means 2190 hour. i cant change it to that time, maybe you have solution for this one?
I never heard about 3 months SLA, if so I believe it is just we need to add 90 days from the current day, I am sure 3 months SLA will be on days and not on hrs
hi, what is the data in AO and AM columns?
Did you show the formula how to calculate SLA?
Its little complex but not very difficult, you can find formulas from column AM to AW in the excel sheet. Please unhide the columns. Before going through the formula, please see this video first
th-cam.com/video/sSNtqrUBN4E/w-d-xo.html
How about if working hrs is 4pm to 1 am
It should work
It should work
Just change hrs from 16:00:00 to 01:00:00, it should work