Wow, I had the exact same issue. I would’ve never have guessed. Thank you for this!
I bought the o ring, and the spout stopped leaking, and it finally lines up! No more frustration. Thank you so very much for your helpful tip. ❤
Thank you -- came out looking for a solution to this. How can this not be correct from the factory?
Perfect. Exactly what I needed.
It looked like it ought to have an O-ring. I wonder why the jugs don't come with them.