Troubleshooting Teams Devices sign in issues

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  • เผยแพร่เมื่อ 26 ธ.ค. 2024

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  • @CharhatSingh-w7m
    @CharhatSingh-w7m ปีที่แล้ว +3

    Gets stuck on the we are signing you in page and doesn't progress at all on the neat system. The other box is also checked in the exchange admin center. Any other tips at all? Have tried to factory reset the neat system, making sure the account is good, and even did a firmware update.

    • @TheGrahamWalsh
      @TheGrahamWalsh  10 หลายเดือนก่อน

      Could be an Intune issue. What policies are in place? Try with a resource account with a Basic Room license.

  • @prasadpatil2292
    @prasadpatil2292 ปีที่แล้ว +2

    Hey we are getting an error as "This device doesn't enrolled in device administrator. Contact your admin."

    • @HardcoreOfTheGamerz
      @HardcoreOfTheGamerz 11 หลายเดือนก่อน

      Have you resolved this issue? Getting this on multiple accounts

    • @prasadpatil2292
      @prasadpatil2292 11 หลายเดือนก่อน

      @@HardcoreOfTheGamerz
      We have on few of them, disabling the Port protection from Switch allowed to sign in back. Also try removing and adding again MS Office Admin portal.

    • @TheGrahamWalsh
      @TheGrahamWalsh  10 หลายเดือนก่อน +1

      Need to ensure Android Device Administrator is enabled on a tenant level and also ADA is allowed at an enrolment level too

  • @EddieMorra-v5m
    @EddieMorra-v5m 5 หลายเดือนก่อน +1

    it did not work on my android device

  • @niteeshkohli1234
    @niteeshkohli1234 2 หลายเดือนก่อน

    i have error : this device isnt enrolled in device administrator
    can you please help , its the same way you are accessing the account in that device

    • @TheGrahamWalsh
      @TheGrahamWalsh  2 หลายเดือนก่อน

      Is Device Administrator enabled on a tenant level?

    • @niteeshkohli1234
      @niteeshkohli1234 2 หลายเดือนก่อน

      @@TheGrahamWalsh yes enabled..
      The devices are logitech.
      What i observed today is they came with a version 1.12 and on that the account is signing to teams but if the device is on latest update we are having that error
      No enrollment restriction

    • @TheGrahamWalsh
      @TheGrahamWalsh  2 หลายเดือนก่อน

      @@niteeshkohli1234 The latest apps have more strict checks in place. i would use Intune Whatif tool to find out why you are having issues

    • @niteeshkohli1234
      @niteeshkohli1234 2 หลายเดือนก่อน

      @@TheGrahamWalsh i checked for conditional access as wlell no luck.
      What will happen if i uncheck intune plan 1 , will it by pass the company portal check and directly sign in teams?

    • @TheGrahamWalsh
      @TheGrahamWalsh  2 หลายเดือนก่อน

      @@niteeshkohli1234​​⁠Yes it will. Delete all entries and trace of the device from Intune under the devices and user > devices. Then remove the Intune license, wait a few days and add it back. A quicker solution would be to delete the account and create it again without the Intune license