companies send feedback form to customer to collect data regarding Customer satisfaction index (CSI).. However, most of the companies do not get response. They look for indirect method of measuring CSI. Do you have any model which can address this issue. Vijay Vishwakarma
Detailed information,thanks
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Best explanation for kano model... Thank u sir
Thanks and welcome🎉
Thank u nice explanation.. keep it up. guys please refer this video its easy to understand Kano model. Thank u sir nice explanation.
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very nice and explained in easy language. thank you sir
Thanks for your valuable feedback
Thank you so much sir ☺️ be happy always 🙏
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Well explained, Thank you ❤
Glad it was helpful!
Thankyou so much Sir
Most welcome
How can Kano model be implemented for those businesses which are monopoly like electricity distribution
Thankyou sir
welcome
Nicely explained
thanks for the feedback
Thanks
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Love you thanks
thanks
Thank you so much Sir 😊
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Very good explained
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Cool
very nice
Thanks
sir why can not we use kano model for customer expectation as customer requirement = customer expectation sir please reply
companies send feedback form to customer to collect data regarding Customer satisfaction index (CSI).. However, most of
the companies do not get response. They look for indirect method of measuring CSI. Do you have any model which can address this issue.
Vijay Vishwakarma
That's okay, will make a video on that soon
sir if we want to study customer expectation then can we use kano model
Use voice of customer VOC, or quality function deployment to study the customer expectations
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why you have used background music in this video?? Is it a entertainment video or learning video? can`t focus on what you saying here because of music
Thanks for your valuable suggestion
Background music ughhhsss 🤮
Thanks for your valuable feedback
sir please remove the background audio
Thanks for ur feedback