How YOU Can Manage Your Emotions In Every Negotiation | Chris Voss

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  • เผยแพร่เมื่อ 1 ก.พ. 2023
  • Get FREE access to The Black Swan Group’s book 5 Negotiation Tactics for Dealing with Difficult People here: bit.ly/3duQVyW
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    About The Black Swan Group
    Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
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ความคิดเห็น • 23

  • @townstunsltd6727
    @townstunsltd6727 ปีที่แล้ว +18

    In the 1920's there was a movement in the world of Advertising Design, that completely and utterly revolutionised the design industry (and was called Graphic Design). And the Black Swan Group is surely another supper rare, absolute, unequivocal game changer, of the likes the world has just never seen before, or even been able too conceived before now! Sales and Negotiations will never be the same again. Wow.

  • @MAGICMAN1917
    @MAGICMAN1917 4 หลายเดือนก่อน +1

    I have read and listened to Chris 's book. I d recommend to everyone. A brain hack. Never split the difference. Amazing

  • @gracie2375
    @gracie2375 ปีที่แล้ว +11

    This is an amazing productive educational discussion 🎉 why junk gets so many peoples attention and subjects like this don’t? Humanity is being entertained to death.

    • @NegotiationMastery
      @NegotiationMastery  ปีที่แล้ว +5

      My thoughts exactly. That's one of the reasons why we created this channel 😃. Please Like and Share lets work together and make a difference.

    • @gregorykhan4182
      @gregorykhan4182 ปีที่แล้ว +2

      I completely agree. It seems as if you are a Blackswan. Would you disagree that this needs to be taught more extensively in our education systems?

    • @yangindesign
      @yangindesign ปีที่แล้ว

      It is for the same reason junk foods generate more revenue than healthy foods.
      Emotion ;D

  • @tombenitez9888
    @tombenitez9888 4 หลายเดือนก่อน

    This is gold thanks guys

  • @mdozaphotography
    @mdozaphotography ปีที่แล้ว +1

    20:06 Golden answer

  • @EndUzer
    @EndUzer ปีที่แล้ว

    Chris your approach is a gem in a world of used coil

  • @toms1197
    @toms1197 11 หลายเดือนก่อน +1

    Use the voice recorder on your phone to record yourself then listen to it.

  • @fastwalker9793
    @fastwalker9793 ปีที่แล้ว +1

    This is great, plan before, label and mirror, expect to be surprised...which always happens to me. Thank you!

  • @RidingMexicoCity
    @RidingMexicoCity ปีที่แล้ว

    Emotions make me forget all this negotiation techniques, this video came just in time for me again. Thank you.

  • @bennnbrown
    @bennnbrown ปีที่แล้ว

    Thank you Chris!!! Always appreciate your insight.

  • @livingonguam8322
    @livingonguam8322 6 หลายเดือนก่อน

    How to join in a Q&A session like this?

  • @toms1197
    @toms1197 ปีที่แล้ว

    Try to eliminate the word "like"

    • @NegotiationMastery
      @NegotiationMastery  ปีที่แล้ว

      What makes you say that?

    • @toms1197
      @toms1197 11 หลายเดือนก่อน

      @Blackswanltd1 lol. Excellent question. I know my criticism may seem unfair. Seems like you have a good reason for wanting to know. I find it grating and distracting. It detracts from his message. Probably better to pause and take a breath before continuing. It's OK to be silent for a beat.

    • @tomjeff1743
      @tomjeff1743 10 หลายเดือนก่อน

      ​@Blackswanltd1 good question. it's distracting but also I got hammered at toastmasters for that. Reminds me of the valley girl craze. I notice that the black swan crew, instead of using a filler word, remain silent between thoughts and take a breath. Like and you know are useless filler words that seem to indicate a person not listening to themselves and not aware of patterns of speech that may detract from their message.

  • @rpietryk4690
    @rpietryk4690 11 หลายเดือนก่อน

    You are essentially
    Saying the bible doesn't have to split the difference with you, bc, just kidding