I have not received the cover to protect wire fittings which goes on top of the wires that you can screw on with the v3 box I just bought. I am in Germany. should this be included?
I'm assuming the power cable between the boxes and from box-connection junction is weather proof considering you're placing it completely out in the open free for all elements to interact with it?
Hello Andreas, Yes, but please note the following: Mount the irrigation controller in a weather-protected location. Protect the power supply from moisture and direct sunlight when plugged in. Best regards GARDENA Service
@@GardenaWorldwide Thank you for a really quick reply. I will do that. A follow-up question. In the V3-boxex, two of my six irrigation valve units are leaking and are filling the boxes with water. They are both the middle connections between the valve and the water inlet connection. I've disassembled everything, moved things around and I still face the same issues. Any suggestions here, please?
Hi Andreas, thanks for your comment. In which country do you live? We'd like to adress you directly to GARDENA Service in your country in order to help you in the best possible way. Best regards from Germany, GARDENA Service
@@GardenaWorldwide another one... does Gardena have enough resources to manage customer service support? I have requested irrigation layout assistance month ago and it seem to me it has been ignored? I had to contact UK Representative, on the other side of my universe to get a project feedback while Poland sits tight - due to the workload, I have been referred to another retailer, idea by Gardena. It seem you guys simply struggle dont with man power to execute projects? Kind a rough environment. I had to go to hunter for new project and if they wont come back I will go to Rain Bird? Rainbow? Mercy.
@GardenaWorldwide Hello, the middle valve is always leaking (i have two boxes connected) when i start the water. Any idea why? I try to run 2-3 lines together but still the same issue..so it is not the pressure. Thank you
Hi, thanks for your question and your interest in our products. In which country do you live? We'd like to adress you directly to the service in our country. Best regards from Germany, GARDENA Service
Hi, thanks for your quick answer. Here is the direct link to our contact form in Switzerland: www.gardena.com/ch-de/service/beratung/kontakt/ Best regards from Germany, GARDENA Service
I have not received the cover to protect wire fittings which goes on top of the wires that you can screw on with the v3 box I just bought. I am in Germany. should this be included?
I'm assuming the power cable between the boxes and from box-connection junction is weather proof considering you're placing it completely out in the open free for all elements to interact with it?
Hello Andreas,
Yes, but please note the following:
Mount the irrigation controller in a weather-protected location. Protect the power supply from moisture and direct sunlight when plugged in.
Best regards
GARDENA Service
@@GardenaWorldwide Thank you for a really quick reply. I will do that.
A follow-up question. In the V3-boxex, two of my six irrigation valve units are leaking and are filling the boxes with water. They are both the middle connections between the valve and the water inlet connection. I've disassembled everything, moved things around and I still face the same issues. Any suggestions here, please?
Hi Andreas,
thanks for your comment.
In which country do you live?
We'd like to adress you directly to GARDENA Service in your country in order to help you in the best possible way.
Best regards from Germany,
GARDENA Service
What if you need even more zones/valves? I have a huge garden and i like your system but i think in the future i will need more then 6 valves.
It is not possible to have more than 6 valves / zones currrently.
What about haveing the system outside during winter?
The GARDENA smart Irrigation Control should not be placed outside in winter.
Thats another good one.
Id prefere to mount the box inside the house. Is this possible?
We recommend to install it outside. However, it should be protected against sun and rain.
@@GardenaWorldwide thanks
@@GardenaWorldwide another one... does Gardena have enough resources to manage customer service support? I have requested irrigation layout assistance month ago and it seem to me it has been ignored? I had to contact UK Representative, on the other side of my universe to get a project feedback while Poland sits tight - due to the workload, I have been referred to another retailer, idea by Gardena. It seem you guys simply struggle dont with man power to execute projects? Kind a rough environment. I had to go to hunter for new project and if they wont come back I will go to Rain Bird? Rainbow? Mercy.
"simple set up" :D
Where is the “short piece of cable”??? I can’t see anything that connects each valve to the switch box???
Hello Stephen,
thank you very much for your question.
The short piece of cables are directly connected to the valves.
Best regards
GARDENA Service
@@GardenaWorldwide No...they are not. I bought three of them. All the same. no cables on the device.
i would rather pay more to receive it already pre-installed like this before i even open the box. such a waste of time
@GardenaWorldwide Hello, the middle valve is always leaking (i have two boxes connected) when i start the water. Any idea why? I try to run 2-3 lines together but still the same issue..so it is not the pressure. Thank you
Hi,
thanks for your question and your interest in our products.
In which country do you live? We'd like to adress you directly to the service in our country.
Best regards from Germany,
GARDENA Service
@@GardenaWorldwide Hello thank you for your message. I am in switzerland.
Hi,
please contact us via www.gardena.com/ch-de/service/beratung/kontakt/.
Best regards from Germany,
GARDENA Service
Hi,
thanks for your quick answer.
Here is the direct link to our contact form in Switzerland: www.gardena.com/ch-de/service/beratung/kontakt/
Best regards from Germany,
GARDENA Service