Hi Sujata, thank you for reaching out to us regarding the Philips Breast Pumps. We would like to let you know that breast pumps are designed to be quiet, so you can pump discreetly at home or on the go. If you have any additional questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: to.philips/60503OdQ0.
Hello there, thank you for your question regarding the Philips Avent Electric Breast Pump. We would like to inform you that the breast pump can only be used when plugged into a power outlet. If you have any additional questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry-if you don’t use social media, you can also reach out to us via the contact page: to.philips/6054my0Lq.
Thank you for getting in touch with us, Ketty. We would like to let you know that you will not be able to connect your SCF395/11 Breast Pump to a power bank. The Philips Avent Single or Double Electric Breast Pump can only be used when plugged into a power outlet. If you would like to have the possibility to use a breast pump on the go, please note that we also have premium models available (SCF398, SCF396, SCF394). These models can also be used cordless. We hope this was helpful. If you need any further help, please feel free to contact us on social media via Facebook (@Philips) and Twitter (@PhilipsCare).
Cara Maria Grazie per il suo messaggio. Abbiamo inoltrato la tua richiesta all'ufficio competente. Ti contatteremo il prima possibile. I migliori saluti, Philips TV Consumer Care
Ciao @Maria Clara Fileccia, Ti invitiamo a contattarci per approfonidre la tua segnalazione. Potrai farlo tramite il canale WhatsApp al numero 3240004812, via CHAT, accessibile dal sito to.philips/6051Jz7qd o via telefono al numero 02 45279074. Siamo attivi dal lunedì al venerdì dalle ore 8 alle ore 20.
Hi there, Ghouse, thanks for reaching out! The breast pump has a rechargeable battery for pumping on the go without having to worry about a power supply. Our rechargeable battery comes with a micro-USB adapter and lasts up to 3 sessions on a single full charge. Does this answer your question?
I bought this thinking it is chargeable. It was also mentioned in some videos in this channel that it will give 3 sessions on a 5hr charge. But I just realized that there is no rechargeable battery in this and it is not chargeable also. Customer care also clearly stated that it is not chargeable.
It is so disappointing to know that such a reputable brand have misleading information in their channel. Kindly let me know how you can help me in this.
Thanks for your comment, Jose. We're sorry to hear about this. We'd be happy to give you more information about the product and assist you further on Facebook (Philips) or Twitter (@PhilipsCare), as our colleagues there will be more than happy to assist you further. Hope to hear from you soon.
Hi Ashutosh. Thank you for reaching out to us. We're sorry to hear about your experience with the Philips Avent Electric Breast Pump. The Philips Avent Electric Breast Pump offers a wide range of expression and simulation levels. If the suction does not feel right or comfortable for you, please try a different level. If the suction is still too low after trying to increase the level, try our easy tips and tricks below. Check that the breast pump is clean and dry, and that the white valve is not damaged. Insert the valve securely into the small round hole, making sure that the pointed side is facing downwards. Also, make sure that the silicone diaphragm is not damaged and has been fitted securely into the pump body, with a perfect seal around the rim. If required, wetting the diaphragm can help to make assembly easier. The cushion should also be checked for damage and securely attached to the pump body, with the inner part pressed all the way up to the line. After ensuring the funnel rim is secure with no gaps, make sure that the tube(s) are not damaged and are properly connected to the expression kit and motor unit. Finally, position the pump correctly on your breast to allow for a seal between the cushion and your breast. It's important to note that only parts of the Philips Avent breast pump range should be used together, and not mixed with parts from other breast pumps. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare).
Please disregard our previous message to you. Thank you for reaching out to us, Ashutosh. We're sorry to hear about your experience with the Philips Avent Electric Breast Pump. The Philips Avent Electric Breast Pump offers a wide range of expression and simulation levels. If the suction does not feel right or comfortable for you, please try a different level. If the suction is still too low after trying to increase the level, try our easy tips and tricks below. Check that the breast pump is clean and dry and that the white valve is not damaged. Insert the valve securely into the small round hole, making sure that the pointed side is facing downwards. Also, make sure that the silicone diaphragm is not damaged and has been fitted securely into the pump body, with a perfect seal around the rim. If required, wetting the diaphragm can help to make assembly easier. The cushion should also be checked for damage and securely attached to the pump body, with the inner part pressed all the way up to the line. After ensuring the funnel rim is secure with no gaps, make sure that the tube(s) are not damaged and are properly connected to the expression kit and motor unit. Finally, position the pump correctly on your breast to allow for a seal between the cushion and your breast. It's important to note that only parts of the Philips Avent breast pump range should be used together, and not mixed with parts from other breast pumps. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare).
Is ki wire ko adopter main laga kr pump krna phr ya chrg krty
What is the difference between this one and easy comfort SCF301/03? Thanks a lot in advance!
I bought a new pump but it makes sound while pumping, is it normal?
Hi Sujata, thank you for reaching out to us regarding the Philips Breast Pumps. We would like to let you know that breast pumps are designed to be quiet, so you can pump discreetly at home or on the go. If you have any additional questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: to.philips/60503OdQ0.
Rechargeable ??
Hello there, thank you for your question regarding the Philips Avent Electric Breast Pump. We would like to inform you that the breast pump can only be used when plugged into a power outlet. If you have any additional questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry-if you don’t use social media, you can also reach out to us via the contact page: to.philips/6054my0Lq.
Scf395/11 we can use it with powerbank??
Thank you for getting in touch with us, Ketty. We would like to let you know that you will not be able to connect your SCF395/11 Breast Pump to a power bank. The Philips Avent Single or Double Electric Breast Pump can only be used when plugged into a power outlet. If you would like to have the possibility to use a breast pump on the go, please note that we also have premium models available (SCF398, SCF396, SCF394). These models can also be used cordless. We hope this was helpful. If you need any further help, please feel free to contact us on social media via Facebook (@Philips) and Twitter (@PhilipsCare).
Non capisco perché il mio ha sempre difficoltà a partire, non è così semplice come spiegano in questo video
Cara Maria
Grazie per il suo messaggio.
Abbiamo inoltrato la tua richiesta all'ufficio competente.
Ti contatteremo il prima possibile.
I migliori saluti,
Philips TV Consumer Care
Ciao @Maria Clara Fileccia,
Ti invitiamo a contattarci per approfonidre la tua segnalazione.
Potrai farlo tramite il canale WhatsApp al numero 3240004812, via CHAT, accessibile dal sito to.philips/6051Jz7qd o via telefono al numero 02 45279074. Siamo attivi dal lunedì al venerdì dalle ore 8 alle ore 20.
Does the pump works with battery mode also
Hi there, Ghouse, thanks for reaching out! The breast pump has a rechargeable battery for pumping on the go without having to worry about a power supply. Our rechargeable battery comes with a micro-USB adapter and lasts up to 3 sessions on a single full charge. Does this answer your question?
Hi there, Ghouse, we were wondering if the above answered your question? Awaiting your reply.
I bought this thinking it is chargeable. It was also mentioned in some videos in this channel that it will give 3 sessions on a 5hr charge. But I just realized that there is no rechargeable battery in this and it is not chargeable also. Customer care also clearly stated that it is not chargeable.
It is so disappointing to know that such a reputable brand have misleading information in their channel. Kindly let me know how you can help me in this.
Thanks for your comment, Jose. We're sorry to hear about this. We'd be happy to give you more information about the product and assist you further on Facebook (Philips) or Twitter (@PhilipsCare), as our colleagues there will be more than happy to assist you further. Hope to hear from you soon.
Suction in not getting created…it’s a new pump I have purchased
Hi Ashutosh. Thank you for reaching out to us. We're sorry to hear about your experience with the Philips Avent Electric Breast Pump. The Philips Avent Electric Breast Pump offers a wide range of expression and simulation levels. If the suction does not feel right or comfortable for you, please try a different level. If the suction is still too low after trying to increase the level, try our easy tips and tricks below. Check that the breast pump is clean and dry, and that the white valve is not damaged. Insert the valve securely into the small round hole, making sure that the pointed side is facing downwards. Also, make sure that the silicone diaphragm is not damaged and has been fitted securely into the pump body, with a perfect seal around the rim. If required, wetting the diaphragm can help to make assembly easier. The cushion should also be checked for damage and securely attached to the pump body, with the inner part pressed all the way up to the line. After ensuring the funnel rim is secure with no gaps, make sure that the tube(s) are not damaged and are properly connected to the expression kit and motor unit. Finally, position the pump correctly on your breast to allow for a seal between the cushion and your breast. It's important to note that only parts of the Philips Avent breast pump range should be used together, and not mixed with parts from other breast pumps. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare).
Please disregard our previous message to you. Thank you for reaching out to us, Ashutosh. We're sorry to hear about your experience with the Philips Avent Electric Breast Pump. The Philips Avent Electric Breast Pump offers a wide range of expression and simulation levels. If the suction does not feel right or comfortable for you, please try a different level. If the suction is still too low after trying to increase the level, try our easy tips and tricks below. Check that the breast pump is clean and dry and that the white valve is not damaged. Insert the valve securely into the small round hole, making sure that the pointed side is facing downwards. Also, make sure that the silicone diaphragm is not damaged and has been fitted securely into the pump body, with a perfect seal around the rim. If required, wetting the diaphragm can help to make assembly easier. The cushion should also be checked for damage and securely attached to the pump body, with the inner part pressed all the way up to the line. After ensuring the funnel rim is secure with no gaps, make sure that the tube(s) are not damaged and are properly connected to the expression kit and motor unit. Finally, position the pump correctly on your breast to allow for a seal between the cushion and your breast. It's important to note that only parts of the Philips Avent breast pump range should be used together, and not mixed with parts from other breast pumps. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare).
Osm pump