My scariest experience in the UK

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  • เผยแพร่เมื่อ 30 มิ.ย. 2024
  • I've got a story, you guys!!! I wanted to share my worst experience in England - and boy, what a story it is!
    Thankfully I have a lovely landlord now, but it's not always been good. As a Canadian living in the UK, there's a lot of letting law and regulations that I wasn't aware of... but I'm more knowledgeable now!
    I hope these tips and experiences can help others so you can avoid what I went through!
    Some resources in case you need help:
    www.gov.uk/private-renting
    www.citizensadvice.org.uk/hou...
    www.shelter.org.uk
    Please subscribe here! th-cam.com/users/Adventuresa...
    FOLLOW THE ADVENTURE
    Patreon: / adventuresandnaps
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    You can donate to my channel here: www.paypal.com/cgi-bin/webscr...
    Hey! I'm Alanna - a twenty-something documenting my life as a Canadian living in England.
    I share the ups and downs of an expat living abroad and what it's really like living in the UK. It's not always easy, but there's been so many wonderful experiences, too. I post a TH-cam video every Tuesday & Friday plus an additional video every Saturday on my Patreon account. I also livestream every Wednesday and Sunday at 5:30pm GMT on Twitch.
    Alanna x

ความคิดเห็น • 822

  • @timelwell7002
    @timelwell7002 2 ปีที่แล้ว +50

    Alanna - you and your partner should have done the following 6 things:
    1) Inform the letting agent of ALL these problems straight away as one happened. That's what letting agents are there for.
    2) Informed the local council of all these issues.
    3) Employed a solicitor to write letters to the landlord *from the outset of these problems* to advise him of his legal responsibilities and your legal rights.
    4) Found another place to live PDQ
    5) If needs be put the whole matter in the hands of your solicitor.
    6) If you can't afford a solicitor, go to the CAB (Citizens' Advice Bureau).
    In the case of the dodgy wiring in the property, this could easily have proved fatal.
    I believe I am correct in saying that not only does the *landlord* have a legal obligation to supply a current Gas Certificate, but the *Letting Agents ALSO* have that legal obligation - unless there is no gas supply to the property, that is.
    The behaviour of the landlord was unacceptable and you should have informed the police. In fact, coming into the property without prior notice is illegal.
    Rogue landlords like this need to be shut down in order that future tenants do not have to suffer what you guys suffered. He was in contravention of the law on each and every one of these incidents.
    This guy earns money by letting out his property. Where a landlord uses a letting agent, the landlord should NEVER suggest that you go to them first if there are problems. This in and of itself shows a complete lack of professionalism on his part and should set alarm bells ringing.
    In essence, this man should be spending time behind bars at Her Majesty's pleasure.
    Sadly, as the tragic and entirely preventable fire at Grenfell Tower demonstrates, many landlords cannot be trusted, and the laws which regulate the letting of properties are often not enforced.

    • @1mlister
      @1mlister 2 ปีที่แล้ว +10

      It's tricky though.
      The renter experience is normally...
      1) The letting agent will completely ignore you. You can never speak to the same person twice. They side with the landlord and generally gaslight you for making any complaint, while also being just generally useless at their own administration to the point you can't bare to talk to them anymore.
      2) The local council... same as the letting agent but with more admin and less staff. Possibly no humans to speak to.
      3) Employing a soliciter - Generally the only good option but only possible if you have the money. In most cases you decide it's not worth the cost or hassel and you just survive and get out of the contract as soon as you can.
      4) Leaving as soon as possible is the realistic option. You just accept your fate and that you have to pay a fotune to live in a crap flat until your contract runs out. AND to top it all off you need to also accept that you will lose your entire deposit because the landlord will blame you for all the problems.
      Add on top of that, the landlords tend to be wealthier than you, have access to a lawyer, understand the system better than you and have leverage over you because they own your only shelter. And when you try to find somewhere else to live, the landlord can make your reference a pain unless you play nice with them.
      The entire rental system protects the interests of landlords, and even when you want to excersise your rights as a tennant, it's costly, difficult and generally more stress and time than it's worth. So bad landlords thrive.

    • @stevenmutumbu2860
      @stevenmutumbu2860 ปีที่แล้ว +3

      You've outlined good points there. Ive noted a few I would have done sometimes back.

    • @HeatherMyfanwyTylerGreey
      @HeatherMyfanwyTylerGreey ปีที่แล้ว +4

      A good tip is to take photographs of everything on the day you move it. Especially worn or 'iffy' areas such as doubtful wiring, carpeting, broken window frames or cracked sinks or toilet bowls things that may need renewed that they may try to blame you for. Then you have comeback.

  • @RichDoes..
    @RichDoes.. 10 หลายเดือนก่อน +6

    my landlord is lovely, her husband died a few months ago, we cook food for each other, I was a chef for 3 decades, she can cook. It's so nice to have a meal prepared for you after a long day at work in hospital theatres! Typically 10 hours on my feet"

  • @lioninwinter9316
    @lioninwinter9316 2 ปีที่แล้ว +31

    As an owner of rental properties I cannot imagine behaving the way this landlord has done. The rental agency has also behaved in an unscrupulous manner as well. So glad you are not under those organizations now. Lesson: Deal only with the leasing agency for communications and copy the landlord.

    • @bftbll6665
      @bftbll6665 2 ปีที่แล้ว

      Hi pal you’re still bad

  • @davidjones332
    @davidjones332 2 ปีที่แล้ว +26

    For a short while I worked for a property letting company, and I've seen all this first-hand -repairs that never get done, sub-standard and potentially lethal electrical and gas installations, foisting responsibility and costs onto the tenants, hanging onto deposits -I was really glad to get away from it as I couldn't stand working for a crook. I thoroughly endorse your advice to get everything documented and photographed, and never, ever, move into a property where the landlord promises to fix faults once you've moved in. I'm glad you're now in a better place both physically and mentally.

    • @jackkruese4258
      @jackkruese4258 2 ปีที่แล้ว

      Letting companies are the absolute dregs they con owners and tenants in every way they can.

    • @creightonjason
      @creightonjason 2 ปีที่แล้ว

      Same here, many landlords are utter morons

  • @dantronic1836
    @dantronic1836 2 ปีที่แล้ว +6

    Wow - the situation you described with the dishwasher was extremely dangerous. So so bad, that should never ever have happened. Whoever wired that up should be prosecuted.

  • @DarrellW_UK
    @DarrellW_UK 2 ปีที่แล้ว +9

    It’s a real shame that you got a bad landlord, my daughter had a similar experience at her first year at University, we had to travel 150 miles to get it sorted out. He had the habit of just turning up at any time and several times turned up where the girls were taking a shower! Fortunately it was near to the end of their stay, but the Police and the University were informed about the situation. His properties were not included in the recommended properties for students in their second year. We have heard worse but not going to go into that, these people who behave like this are scumbags that don’t deserve customers!
    Glad to hear that you’re feeling happy where you are now, hope all goes well for your future life 🥰

  • @ahmadk.371
    @ahmadk.371 2 ปีที่แล้ว +17

    It's good to hear that you were able to get rid of the angry landlord and his property alongside its issues.
    Regarding electrical shocks, the landlord should provide reports of the recent checks done on the property. This includes the Electrical Installation Condition Report, Gas Safety Report, and Energy Performance Certificate.

  • @TusharPankaj
    @TusharPankaj 2 ปีที่แล้ว +33

    Holy crap! That landlord sounds like a psychopath. I'm glad you got out of there in one piece! I've had a landlord like that before in the US and just like in your case, the only thing that forced them to stop behaving like that was getting a lawyer who threatened to claw back rent.

    • @AdventuresAndNaps
      @AdventuresAndNaps  2 ปีที่แล้ว +3

      Ahhh sorry you had a crappy one, too!! Hope you're in a better place now!

  • @GemDotThirteen
    @GemDotThirteen 2 ปีที่แล้ว +48

    Omg pal, how horrible, sounds like a absolute nightmare! Can't even imagine the amount of stress you guys were under. Glad you're in a better property now, fingers crossed nothing this bad happens to you again! 🤞

  • @andrewgilbertson5356
    @andrewgilbertson5356 2 ปีที่แล้ว +14

    Sounds to me as if either the landlord or a “friend” did the electrics rather than a proper tradesman . A right cowboy. Glad you have moved somewhere better.

    • @crackpot148
      @crackpot148 หลายเดือนก่อน

      That's the first thing that crossed my mind.

  • @coot1925
    @coot1925 2 ปีที่แล้ว +8

    If I were you I'd take the landlord and the letting agency to court for the stress you went through. Makes me feel like giving you guys a big hug.

    • @johnkean6852
      @johnkean6852 2 ปีที่แล้ว

      Lawyers fees 😪😓

  • @UncleMort
    @UncleMort 2 ปีที่แล้ว +9

    Most modern external doors have Euro cylinder locks, can be purchased for under £10 and changed in 2 minutes with just a screwdriver.

  • @stephenphillip5656
    @stephenphillip5656 2 ปีที่แล้ว +7

    Wow, you had a really bad landlord there. To hell with his ex-military background, he was well out of order on many levels.
    Talking through the situation with others is cathartic, relieving the stress. You went through a lot but you've come through it wiser & more prepared if you ever get into that situation again.
    Keeping notes, taking pics & everything written down (email is great as everyone has a copy of who said what to whom & when) is great advice.
    Glad to hear that you're settled & secure in your new "pad" now & you & your partner are getting on with living your lives together. All the best Alanna, keep on keepin' on!

  • @stephenparker6362
    @stephenparker6362 2 ปีที่แล้ว +50

    Hi, Alanna, that was a very different video but it was very interesting. I can understand how you felt scared and angry at what happened it was totally unacceptable. I hope your new landlord is much better. Anyone who rents should watch this.

    • @AdventuresAndNaps
      @AdventuresAndNaps  2 ปีที่แล้ว +8

      Thank you Stephen! I really appreciate that

  • @ShaneH42
    @ShaneH42 2 ปีที่แล้ว +23

    I'm glad you got out of there. I've been pretty lucky when renting and my landlords were generally OK. When I bought a flat though, I had to deal with a housing agency who "ran" the housing estate I lived in and wow, the way people can put money ahead of people's basic need for a home is astonishing

  • @paulprice7482
    @paulprice7482 2 ปีที่แล้ว +8

    Wow, rough stuff, can relate tho . A while ago I was renting a flat in Torquay and once woke up to find my landlord in my bedroom standing over me!

  • @gojohnniegogo
    @gojohnniegogo 2 ปีที่แล้ว +21

    This guy sounds somewhat similar to one of my sister and her partner's landlords. Would often let himself in, demand more rent etc. On the day they finally got out he was literally throwing open and emptying kitchen drawers on to the floor. How bloody awfully stressful this must have been for you both. I hope your current place has much more hospitable landlord/landlady

    • @AdventuresAndNaps
      @AdventuresAndNaps  2 ปีที่แล้ว +5

      Oh my goodness, that sounds horrible! Hope they're in a better place now.

    • @gojohnniegogo
      @gojohnniegogo 2 ปีที่แล้ว +3

      @@AdventuresAndNaps Thanks, happy to say they are :)

  • @adamclark7536
    @adamclark7536 2 ปีที่แล้ว +24

    As a private renter of about 15 years and 2 different properties I have only had good experiences so far. I have heard the horror stories of course but I have been lucky it seems. What a horrible experience you both have had and I am so happy that you can start to put it behind you now. Also, what a professional you were during all of this. I remember you hinting at things but you hid it so well. Your partner is awesome by the sound of it too. Onwards and upwards.

    • @AdventuresAndNaps
      @AdventuresAndNaps  2 ปีที่แล้ว +5

      Thanks so much pal! Really appreciate it

    • @graceygrumble
      @graceygrumble 2 ปีที่แล้ว +2

      Always had someone sent around the next day for a leak in the roof; a broken fridge/freezer; boiler not working etc, etc. I have never known what the landlord /landlady looks like. Always got my deposit back.
      But, I have heard horror stories. Unlucky.

  • @sheilalowery6226
    @sheilalowery6226 2 ปีที่แล้ว +10

    Oh my goodness! I have rented the same home for 10 years and I can’t say enough about my wonderful landlord! I’m sorry you went through all of that. I think your new home is lovely and wish you both a great experience living there😀

  • @AaronTheHipHopGuy
    @AaronTheHipHopGuy 2 ปีที่แล้ว +21

    So sorry you had to go through that!That sounds like it was rough, but thank you for giving advice on what you should do when renting, I’m young and naive lol, so I appreciate hearing advice from you! This video was so well made and it was interesting to hear your story! So glad you’re in a better situation now and nice job with the video, it was great!

  • @mccpcorn2000
    @mccpcorn2000 2 ปีที่แล้ว +14

    I remember how when you were moving you said there was a story to tell, and that you would get to it eventually. This sounds like a living nightmare. Kudos to you and your partner, and thank you for continuing to produce lovely content even though you were horribly stressed out and fearful. I can see why you were test tasting the beers now lol. Thank you for sharing your story, I know it will have been difficult to relive it, but I'm glad you have put it behind you now.

    • @AdventuresAndNaps
      @AdventuresAndNaps  2 ปีที่แล้ว +2

      Thank you so much!! I really appreciate it

    • @mccpcorn2000
      @mccpcorn2000 2 ปีที่แล้ว +1

      @@AdventuresAndNaps You're welcome, Alanna! Hope you had a nice cup of Yorkshire after uploading this :)

  • @Musician-Lee
    @Musician-Lee 2 ปีที่แล้ว +13

    Goodness Alanna, my heart goes out to you. I agree totally that you should always deal with the agent where possible, and that it’s worth the modest cost of a solicitor (lawyer) to advise you. That said, some agents exploit the tenants’ lack of experience and I’ve seen some appalling examples of that. Thank goodness you have a nice new home now.

    • @AdventuresAndNaps
      @AdventuresAndNaps  2 ปีที่แล้ว +2

      Thank you!! Thankfully we're much safer now.

  • @spreston1996
    @spreston1996 2 ปีที่แล้ว +42

    The first huge red flag, which you should have heeded, was when he informed you to go to him instead of the letting agency for any problems. Hopefully, a life lesson learned.

    • @Drew-Dastardly
      @Drew-Dastardly 10 หลายเดือนก่อน

      There is pretty much no difference between letting agency scum and private landlord scum. They are all leeching like bloodsuckers from the most rent they can take.

    • @gabrieloneill968
      @gabrieloneill968 20 วันที่ผ่านมา

      Why is this lunatic ex Landlord shouting at your partner for somebody else tripping on the steps. How is your partner to blame for someone else's mistake??

  • @gregofthedump
    @gregofthedump 2 ปีที่แล้ว +10

    That sounds horrendous. I can honestly say, in thirty years of renting, I've never had an experience that bad. For most of that time, I've lived in the North of England. I spent a year in the South, and found it more complicated to rent than in the North, where most of the landlords were small-with no more than a handful of properties-and no letting agency. Also, housing associations are usually better than private landlords, for those with a low income (ie., me).
    I don't see the private renting situation improving any time soon because many politicians are private landlords, and they will go to any lengths to protect their income and power. 😒

  • @rolanddunk5054
    @rolanddunk5054 2 ปีที่แล้ว +7

    Hi Alanna,what a situation to have to go through.i am surprised that you haven’t had a nervous breakdown,especially when the landlord turns to bully boy tactics.You both have my full admiration for sticking to your guns.you have come out of it as stronger people,and then to make a video,hopefully so that other people may learn from you experience..well done to you both.cheers,🇬🇧. Roly

  • @fourthdrawerdown6297
    @fourthdrawerdown6297 2 ปีที่แล้ว +8

    Joking aside, I found this whole thing rather unsettling and I am glad to hear that you are in a more suitable property now. I wish all the very best for the future. ✌️

  • @vernonstone762
    @vernonstone762 2 ปีที่แล้ว +1

    Sorry to hear about all that. Very glad you are doing better now and hope that the lessons learned serve you well going forward, your new place looks way better at least.

  • @gerry343
    @gerry343 2 ปีที่แล้ว +2

    Having watched the video of your dreadful experience as a tenant, I realise I'm so lucky with the arrangement I have. I have rented for many years from an establishment literally right across the road from my house. They always write or email if anything needs to be done to the property, like service the heating boiler, checking the electrical system etc. On the few occasions I have ever needed anything sorted out, then after an email or phonecall it has been rectified as soon as possible. I've never had any representative of the landlord come to do an inspection. So happy for you that you're now able to live peacefully.

  • @mkdavo
    @mkdavo 2 ปีที่แล้ว +2

    So sorry to hear of your experience, can't believe you were making great content whilst under this amount of stress, I hope your having a better experience now . 👍👍

  • @angelique_cs
    @angelique_cs 2 ปีที่แล้ว +8

    What a nightmare! Holy cow, it's scary to think about everything you went through. So glad you got out of there and are now in this much better place (the flat AND the circumstance)

  • @SimpleEnglishVideos
    @SimpleEnglishVideos 2 ปีที่แล้ว +2

    So sorry you had to go through that! What a terrible landlord experience! Wishing you lots of happiness in your new home.

  • @t.a.k.palfrey3882
    @t.a.k.palfrey3882 2 ปีที่แล้ว +17

    Even now, having left the Rachmannesque experience you experienced with your former, seemingly psychopathic landlord, I recommend you send this video to the Better Business Bureau at your former town. This way you will be helping to protect other, maybe somewhat naïve renters from having a similar, dreadful experience. Both the unethical behaviour of the letting agency and the threatening and fundamentally criminally dangerous actions (and inactions) of your landlord should be investigated by both the Bureau and the local council's landlord & tenent regulator. Thx for sharing.

    • @magnethand9478
      @magnethand9478 2 ปีที่แล้ว +2

      Yes that's a great idea your totally right !

  • @carldarbyshire4
    @carldarbyshire4 2 ปีที่แล้ว +11

    Your partner must have the patience of a saint. I don't think I'd have held my temper if that landord got in my face, especially if I was just trying to give him a heads up.
    Anyway Alanna, sounds like you and your partner are in a better place and I'm happy it all turned out well for you both. 👍😉

  • @chrisshelley3027
    @chrisshelley3027 2 ปีที่แล้ว +5

    Hi Alanna, that took courage, I was in a similar situation in the early 80's and I blamed myself for pretty much everything, the fear is very real, you doubt yourself and all decisions that you make and have made, it was something that really made me ill and still does to this day, you clearly have a good partner and I know that you will draw strength from one another, bless you both and you both take care always :)

  • @Paul-XCIV2
    @Paul-XCIV2 2 ปีที่แล้ว +8

    I'm sure you could have got the landlord on the lack of electrical inspection (EICR) too. That's definitely a no no!
    I've heard stories of people who have been mistreated by landlords who don't follow all the rules getting YEARS of rent back! Especially when it comes to the desposit scheme.

  • @dezboss
    @dezboss 2 ปีที่แล้ว +1

    Alanna, I've been watching your videos off and on for 4 years now and they have always unfailingly been hilarious, light hearted, insightful and wonderfully entertaining. To hear that you were both dealing with all this during these times is truly amazing and a great testament to how hard you have worked for your fans as well as your bravery. Fingers crossed neither of you have to deal with any of this again!

  • @l.annlaflamme7410
    @l.annlaflamme7410 2 ปีที่แล้ว

    I remember your previous video as you were just about to leave your old flat. Very happy to learn it turned out well. It's a quirky but charming residence you presently have. Long may you enjoy it.

  • @S.p.a.c.e.C.o.w.b.o.y
    @S.p.a.c.e.C.o.w.b.o.y 2 ปีที่แล้ว +1

    There's some great advice in this video. Glad your new place is all good. I think it's more common than many would believe.

  • @byeckfella
    @byeckfella 2 ปีที่แล้ว +3

    Sorry you had to go through this. Speaking as a landlord, I would never treat my tenant in such a horrible way.

  • @benw4079
    @benw4079 ปีที่แล้ว +1

    I'm a landlord. I make sure all checks and repairs are done.
    On the other side of the coin, I'm currently having to go through the courts to evict a tenant who will not leave. It's been 9 months. Nightmare.

  • @charisse234
    @charisse234 2 ปีที่แล้ว +1

    Holy cow I am a subscriber and I never for one moment thought that you and your partner were going through such absolute hell with your living conditions! You could of been killed 😱. Your previous landlord sounds horrific very very frightening.its crystal clear to me why he kept saying that he was in the army.it was totally to intimidate no ifs or buts about that.he should never ever be allowed to rent homes again.i personally feel he is dangerous! I'm so happy to know that you and your partner are hopefully with a better landlord! Peace and love 💛

  • @webbophone3377
    @webbophone3377 2 ปีที่แล้ว

    Blimey, Alanna! Very sorry to hear you and your partner went through all that. Sounds stressful and scary as hell. Gobsmacked. Hope that your current situation is much better.

    • @AdventuresAndNaps
      @AdventuresAndNaps  2 ปีที่แล้ว +1

      Thank you! SO much better now, thankfully!!

  • @Ian-xx1xb
    @Ian-xx1xb 2 ปีที่แล้ว

    I always forget about Tuesday oats and it always makes me smile when the alert pops up 😃 looking forward to watching very much after work 🎉

  • @johnmassey55
    @johnmassey55 2 ปีที่แล้ว

    I'm glad that it all worked out well for you and the butler in the end ! Thanks !

  • @shearerslegs
    @shearerslegs 2 ปีที่แล้ว

    I’m really sorry that you went through such a terrible time, I am very glad that you were not alone and that you were both intelligent enough to be able to fight for your rights and I wish I could have been there when someone had to tell him you were threatening him with legal action. I genuinely respect and am thankful for the people who serve our country in the military but have never come across anyone who used it to bully others. I find it hard to believe that a bully would be popular in any branch of the military. Thank you for sharing your experience as it may spare someone else from suffering as you did. Thank you for making the video even though it must have taken you some time to do such a long video. I hope both You and the Butler are much happier in your new home and that you have a great week

    • @AdventuresAndNaps
      @AdventuresAndNaps  2 ปีที่แล้ว

      Thank you so much!! Thankfully we're much safer here and very happy!

  • @ralphfeay8857
    @ralphfeay8857 2 ปีที่แล้ว

    Sorry you went through all that it’s so good for other people renting that you shared this. As there are some real rouges out there!God bless from Ralph &sheila

  • @kenlongfellow
    @kenlongfellow 2 ปีที่แล้ว +6

    Y'all are just too nice and tolerant. Property renters need to empower themselves with knowledge of the law and best practices for their own protection because there are a lot of unscrupulous landlords out there whose only motivation is to have someone else foot the bill for their ownership and perhaps pocket a few extra quid.
    It seems you are in a better situation now and I'm glad you've learned some valuable lessons from an untenable experience. (see what I did there?!)

  • @christinegothard2776
    @christinegothard2776 ปีที่แล้ว

    So very sorry for your terrible experience 🇬🇧

  • @englishcatholic
    @englishcatholic 2 ปีที่แล้ว

    I’m so sorry you went through this. Unfortunately, there are some VERY unscrupulous people around. But I applaud you for sharing it so that you can potentially stop anyone else going through it. I’m so glad you’re in a better place now.

  • @blindarchershaunhenderson3769
    @blindarchershaunhenderson3769 2 ปีที่แล้ว

    Excellent video Alana full of useful and important information and tips 😎🏹🙏 for potential renters not just for foreigners moving here but for anybody in the rental market

  • @RGRG3232
    @RGRG3232 2 ปีที่แล้ว

    Wow! What a situation you were in. From your TH-cam videos from that time I would never have guessed all that was going on as you were charming as ever. Glad you're in such a better situation now so you can be relatively stress-free. I'm always rooting for you as you always present yourself as a good-hearted person (and quite funny too). As always, wishing you the best.

  • @lukerowland23
    @lukerowland23 2 ปีที่แล้ว +10

    so sorry that you and your partner had to go through all of that :( i’m glad that you have both found a better place now :)

  • @jcasillas78
    @jcasillas78 2 ปีที่แล้ว

    Wow, I had no idea all that was going on. I'm sorry that happened to you and your partner and I hope your having a much better experience in your new place.

  • @divbee365
    @divbee365 ปีที่แล้ว

    Your personality is an absolute delight my lovely much love from us 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙👌

  • @eze8970
    @eze8970 2 ปีที่แล้ว

    I sympathise Alanna! I had no hot water for 6 months during the pandemic - cold baths only, but thankfully in spring/summer!
    So glad you & the 'Butler' are away from all this stress, & have learned new life lessons. Enjoy a relaxing new home with favourite treats!
    'Butler' sounds like a great guy, you deserve each other!

    • @AdventuresAndNaps
      @AdventuresAndNaps  2 ปีที่แล้ว +1

      6 months 😮 That's so long! But thank you so much!

  • @joshbrailsford
    @joshbrailsford 2 ปีที่แล้ว

    You had a rough time there! I'm glad you seem to be having a better time at your current flat. You give good advice for anyone new to renting. When my sister moved away to study and rented several properties, she unfortunately had bad experiences with the majority of them. I feel thankful I've never had to rent and deal with landlords and letting agents.

  • @starfish258852
    @starfish258852 ปีที่แล้ว

    Well .. after reading all the comments and taking notes after watching the video, thank you very much for sharing ths.

  • @Mrs.J87
    @Mrs.J87 2 ปีที่แล้ว

    So sorry you both went through that Alanna. But glad you both came out on top! Some people are just scumbags and think they can get away with anything. Hoping you never have to experience anything like that again!
    Thanks for another awesome and informative video ✌😁🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇦

  • @geolocate
    @geolocate 5 หลายเดือนก่อน

    Thanks for the thorough explanation of your rental nightmare.

  • @keithweelands5822
    @keithweelands5822 2 ปีที่แล้ว +1

    Alanna
    What a story.
    I'm glad your OK now.
    Your living proof that what doesn't kill you makes you stronger.

  • @MCallsen
    @MCallsen 2 ปีที่แล้ว +1

    Supportive and friendly comment - as usual - and I remember this episode from back when it happened. Glad the "military Caspar" is history now :)

  • @skinnyjohnsen
    @skinnyjohnsen ปีที่แล้ว

    Wonderful video! Really good to know for young people to know. My own private landlords, when I was young, were the nicest people imaginable. Lucky me :-)

  • @alanjagger5212
    @alanjagger5212 2 ปีที่แล้ว

    Well worth sharing that video, Alanna. What a nightmare you went through (you could've been killed by that electric shock. Glad you're both safe and well outta there! I hope sharing your experience (and your subsequent advice) will help others in a similar situation. Well done and take care, kiddo. X

    • @AdventuresAndNaps
      @AdventuresAndNaps  2 ปีที่แล้ว +1

      Thank you so much!! I really appreciate it

    • @alanjagger5212
      @alanjagger5212 2 ปีที่แล้ว

      @@AdventuresAndNaps A couple of years ago during lockdown, we were all feeling depressed and miserable and that's when I stumbled on to your channel. It's been like a breath of fresh air. Keep it up, Alanna. (I reckon you'd be a natural in TV presenting.)

  • @ashofthe3yamyamsa.k.aasher675
    @ashofthe3yamyamsa.k.aasher675 2 ปีที่แล้ว

    Ouch what a terrible experience that. Glad you got out of there, can only imagine the stress you were both put through. Glad you have a better place & hope you haver never have to go through anything like that again.

    • @AdventuresAndNaps
      @AdventuresAndNaps  2 ปีที่แล้ว

      Thank you Ash!! Thankfully we're in a much safer place now 🙏🏻

  • @francescarossi6084
    @francescarossi6084 ปีที่แล้ว

    You are lucky to be alive! We lost a family member getting an electric shock from a dishwasher badly connected to the electric supply. What a horrible experience you had, I can imagine the stress you went through, I glad you are happy and safe now.

  • @paulbrown3820
    @paulbrown3820 2 ปีที่แล้ว +17

    Sorry this sound so scary, glad you are now away from them. Landlords like this are so scary there needs to be a register so you can see how good they are before hand.

    • @AdventuresAndNaps
      @AdventuresAndNaps  2 ปีที่แล้ว +1

      🙏🏻

    • @rowesk
      @rowesk 2 ปีที่แล้ว +7

      Completely agree re an online database, kind of like 'Rate My Professor' etc!! 🤔

    • @re_patel
      @re_patel 2 ปีที่แล้ว +2

      Yes, there are so many background checks required for people who rent, but not for landlords!!

    • @Rog_Ramjet
      @Rog_Ramjet 2 ปีที่แล้ว +2

      I agree with a register for landlords in a similar vein to TripAdvisor that would sort the wheat from the chaf from a long standing landlord.

  • @suzanneantippas8420
    @suzanneantippas8420 2 ปีที่แล้ว

    Oh my goodness, Alanna❤❤❤ What a horrible learning experience!!! You paid an awful price in fear, injury and diiscomfort in your own home but you're clearly much, much wiser and more capable now.. And you didn't just slink away and sweep all this difficuty and trauma under the carpet. So good for you, if anyone tries to take advantage of you from now on, you're a warrior more than fot for battle!!! I'm so glad you weren't killed by the dishwasher or by a fall on the insecurely lined steps. Or by that menacing creep of a landlord!! What an ordeal. All your viewers will benefit from the lessons learned in this epiisode. I'm sure have helped many others today.

  • @kellyreed8183
    @kellyreed8183 2 ปีที่แล้ว

    Oh wow! I am glad you are safe now. That was an excellent video. You have such a positive attitude. I’m sure you shed private tears, but you are a remarkable young lady. I’m sure your mother is very proud. I’m glad you are able to kind of joke/laugh about it now.
    Any chance your perfume company would sponsor a video? Maybe a “smell and tell” ? I ordered some for my dad when you 1st were able to ship to the US. I used to get emails from you, but I haven’t in a while.

  • @KB42moomoo
    @KB42moomoo 2 ปีที่แล้ว

    this is so horrific, oh my god!!!! i'm so glad you are out and safer and happier! this is definitely one of the worst renting stories i've ever heard!

  • @Han-rw9ev
    @Han-rw9ev ปีที่แล้ว

    This is actually pretty educational. I've learned a few things I hadn't known before.

  • @Levied12
    @Levied12 2 ปีที่แล้ว

    Hello, Alanna,
    Thank you so much for making your videos. I feel as if I know you, which of course I do not, nevertheless your kind, honest, sensitive, and loving personality is very evident.
    I have had my share of ‘adventures and naps’ during my near 76 years and having lost my first wife to cancer after 30 years and my second to Alzheimer's after 25yrs; loneliness can be at times something hard to bear. Yet every time I share your experiences I forget my problems and feel comforted and entertained.
    My love to you and your lucky partner. Keep up the good work and best wishes for your future together... Peter...

  • @ross8338
    @ross8338 2 ปีที่แล้ว

    Well done Alanna, you weathered the storm. Property landlords are very often spivs without conscience but you stood your ground well in this case because you knew your rights and/or you received good advice.

  • @ivanivan5511
    @ivanivan5511 2 ปีที่แล้ว

    Wow Alanna, I'm so sorry for you and your partner having had to go through such an awful situation! What the heck with that psycho!!! The good thing is they did think they could take your deposit money but actually they couldn't, you outsmarted them! Good job! And also thanks a lot for sharing the story, it's useful to stay alert, there're plenty of idiots everywhere. All the best in the new flat, enjoy it!!

  • @RGC198
    @RGC198 2 ปีที่แล้ว

    Hi Alanna, so sorry that I haven't visited your channel for awhile and after viewing this video, I feel somewhat guilty. That flat sounds like it was jinxed!!! Wow!! All those things going wrong. You were very fortunate that were okay after receiving that electric shock. My dad told me years ago that he accidentally toughed a faulty electrical item and the shock threw him right across the room. Love the way how you have split the video into three parts, we even experienced commercial breaks here, between the parts. With all the things you went through, I think if that was to be made as a motion picture, it would go really well at the box office. The scariest thing was that it is all real life and it is so good to know that you both got through it all okay. Wishing you the very best. Robert.

  • @Shining_Whit
    @Shining_Whit 2 ปีที่แล้ว +9

    This was shocking! So sorry for you both.
    I've had a few issues with Landlords in the past but not on this level. Glad it's all sorted now and you can move on with your lives.
    Sounds like cheese and crackers time! Pos Cider too.....

    • @AdventuresAndNaps
      @AdventuresAndNaps  2 ปีที่แล้ว +1

      Thank you!! Thankfully things are so much better now!!

  • @HorrorAddickt
    @HorrorAddickt 2 ปีที่แล้ว

    Really sorry to hear of your experiences with the Landlord etc. Makes my blood boil when I hear of nasty aholes like that! Hope all is ok for you now? 😊

  • @galaxywhispers1787
    @galaxywhispers1787 2 ปีที่แล้ว

    Interesting video Alanna, that was a horrible ordeal that you had to go through. I hope your new rental property and its owner are kinder to you. 🙂

  • @afpwebworks
    @afpwebworks 2 ปีที่แล้ว +1

    On the plus side, now you’re clear of that situation, you can be thrilled that you survived and learned from, an encounter with the legendary Arfur Daley ( tv show ‘Minder’) Also, using the famous “Dong dong” from ‘Law and Order’ was an inspired choice! I do hope things are swimming along more smoothly now. You have given me pause for thought about my own relationship with my landlord and shown me where I have allowed potential problems to emerge. Gotta fix those! Excellent and entertaining vid as usual Alanna. Thank you

  • @clairesouter7116
    @clairesouter7116 2 ปีที่แล้ว +2

    I’m so sorry to hear that you have had to go through that rubbish situation. I cannot imagine for one minute you being a troublesome tenant. Sounds like he had anger issues!

  • @kenc6748
    @kenc6748 2 ปีที่แล้ว +2

    WOW! I could really feel the stress you were having to go through with this, even through your smiles. It never surprises me how money greed drives some people. All we all want is a nice peaceful life. On a happier note it sounds like you are up speed on your legal rights. All the best to you both.

  • @grahvis
    @grahvis 2 ปีที่แล้ว +13

    Wow, that was an unpleasant ride. From things I've heard over the years, a person could have a TH-cam channel devoted to bad landlords. Some don't have a clue about tenants rights and what they can and can't do.
    I rent from a housing association and they couldn't be nicer, due to my age, they contacted me every so often during the worst of the pandemic to check if I was having any problems.

    • @AdventuresAndNaps
      @AdventuresAndNaps  2 ปีที่แล้ว +3

      Thank you!! That sounds wonderful, there's good people out there!

    • @Rog_Ramjet
      @Rog_Ramjet 2 ปีที่แล้ว +2

      I am a landlord and could have a yt channel on nightmare tenants it works both ways. There are scum landlords, scum agents and scum tenants just saying.

  • @alistairdimarco8064
    @alistairdimarco8064 2 ปีที่แล้ว +6

    A truly awful ordeal to have to live through, can't imagine the underlying stress it caused. So pleased for you finding a new home. Did you get to take the Ring doorbell with you?

  • @DougB747
    @DougB747 2 ปีที่แล้ว

    I'm so sorry to hear of your experiences! But you can absolutely put a positive spin on it and realise that you have learned a great deal, and in future you will be much better prepared to deal with situations if they arise. I don't think you should be thanking the landlord (obviously) but you can definitely be grateful to have come out the other side as a much stronger and more capable person! Thanks for sharing your story 🙏

  • @jillianb8992
    @jillianb8992 2 ปีที่แล้ว

    Holy cow! I'm glad things turned out well for you and the Butler. I would be beside myself if I had to deal with that type of aggressive behaviour on my own, good thing you two had each other to calmly deal with the landlord's bs. Cheers to a happier home.

  • @worcslee1287
    @worcslee1287 2 ปีที่แล้ว

    I'm at work so can't wait to watch this later, I'm intrigued :p

  • @bdwon
    @bdwon 2 ปีที่แล้ว

    I love the "Law and Order" audio snippet! Thank goodness that you survived!

  • @cindyluwho602003
    @cindyluwho602003 2 ปีที่แล้ว

    Allana, I'm so sorry that this happened to you & your partner. I remember how stressed you were during your move & no wonder! These are hard lessons that kind & decent people unfortunately learn. I am proud of the way you handled it & that you eventually found your voice. I applaud you for using your platform to warn us about the predators out there & how to handle them. These evil people are why the world is in the bleak state that it is. The rest of us have to wake up & stop them!

  • @gerald112b
    @gerald112b 2 ปีที่แล้ว +2

    I'm so sorry you and you're boyfriend have suffered this appalling behaviour. I've no idea why anyone one would want to cause you so much upset. You don't come across as ever wanting to cause anyone any trouble and I take you at your word that your partner is just as lovely. I hope sharing this has helped you process at least and you have a lot of happy days in your new home :)

  • @StonefieldJim4
    @StonefieldJim4 2 ปีที่แล้ว

    I'm impressed you're so good-humoured in the face of this disgusting list of horrors!

  • @MS-19
    @MS-19 2 ปีที่แล้ว +7

    Oh dear, Alanna. That's a cautionary tale and a half!
    The moment you divulged that the landlord was ex-military, I knew the type - quite possibly abused, and now sadly taking out that abuse on innocents including the two of you. Thank goodness that all was resolved - the wrong will fail, the right prevail! I realise that although that dreadful experience is now comfortably in the rear view mirror, the impact on you is likely to last. At least you now have the benefit of hindsight!
    Just remember: you have 125,000+ of us on your side! Hopefully nothing like this will ever happen to you again, and in opening up to us about it, perhaps you may save others from going through it.

    • @zapkvr
      @zapkvr 2 ปีที่แล้ว +1

      Rubbish. The perp will go on to do it again if he isn't stopped. I would sue him into the poor house. The hell with letting god sort it

    • @MS-19
      @MS-19 2 ปีที่แล้ว

      @@zapkvr You appear to have misunderstood that Alanna and her partner are in a different property under a different landlord. This perpetrator will not be abusing them again.

    • @mushypeasplease8872
      @mushypeasplease8872 2 ปีที่แล้ว

      @@MS-19 - you're assumption that a person is abusive because they have been abused themselves is misinformed. An awful lot of abusers are predatory and lack empathy and have no moral compass, they haven't been abused at all. Most people who have been abused do not go on to abuse anyone at all, ever. The self serving excuses abusers make all the time is nothing more than cod psychology. And the importance about reporting the abuse to the police and other regulatory authorities is that it protects any future possible renters from becoming victims. I'm interested to hear why you are so forgiving of this abuser and making such offensive excuses for him that condemns abused people everywhere as abusers.

    • @MS-19
      @MS-19 2 ปีที่แล้ว

      @@mushypeasplease8872 It is indeed a sweeping generalisation on my part, but most of those I have seen convicted of abuse during my own lifetime have suffered abuse at the hands of key figures during their formative years. As you say, there are plenty of other abusers that have nothing of the kind in their history. Nature accounts for some; Nurture accounts for others.
      I am not seeking to absolve abusers of their crimes. Nor is forgiveness mine to offer; only those they have wronged could do that, and it is entirely up to them whether or not to do so. You are in error to infer or ascribe such desires to me.

  • @davidchristian8218
    @davidchristian8218 2 ปีที่แล้ว

    Thanks for sharing, Alanna! It's horrible that you and your partner had so much to deal with, especially the landlord from hell. What an absolute bar steward! It's good you both escaped his wrath in the end and live where you do now 😊

  • @clairechater
    @clairechater 2 ปีที่แล้ว

    Sorry to hear about your experience with the landlord from hell. I have had a few issues with renting, so am aware that the Rental Agencies often regards the tenant’s needs as the least important!

  • @blutey
    @blutey 11 หลายเดือนก่อน

    Sounds like an awfully stressful time. And as you say, you learned from the experience. That which does not destroy you makes you stronger.

  • @erictaylor5462
    @erictaylor5462 2 ปีที่แล้ว +4

    "Connected to the mains" is British for basically, "plugged in".
    The "mains" is the main electricity. An appliance can be plugged in like you would plug in a hair dryer or a lamp, or it can be "hard wired" into the mains, meaning the wirers are tied into the wiring of the house.

    • @1949corek
      @1949corek 2 ปีที่แล้ว

      From what the electrician was saying I would say the latter was the case, that it was wired directly to the mains. Useful that you do not have to pay for the electricity it uses, but the down side is that it is illegal and you can get arrested.

    • @MrBulky992
      @MrBulky992 3 หลายเดือนก่อน

      ​@@1949corekWhay makes you think they wouldn't pay for the electricity? Electric ovens are often hardwired into the mains (no intervening plug and socket) but the tenant still pays for the electricity.

    • @GreenWhitePurple
      @GreenWhitePurple 24 วันที่ผ่านมา

      I think it means it wasn’t on its own circuit. Kitchen appliances use a lot of power and in the UK the voltage of the supply is quite high. So to avoid the risk of shock, large appliances should either have their own circuit individually or sometimes be jointly on a smaller circuit separate from the circuit/s for the rest of the house ( the mains circuit). This means they can have their own circuit breaker to cut in if needed and avoid the risk of electric shock.

  • @Quazlor
    @Quazlor 2 ปีที่แล้ว +24

    Never. Ever. Ever, deal with the landlord directly if you have rented via a letting agency.
    Edit 1: And, if possible, only use email with the letting agent.
    Edit 2: And, really, really, do not interact with your landlord's sub-contracters.

    • @theviper1999uk
      @theviper1999uk 2 ปีที่แล้ว +1

      What do you mean re: edit 2

    • @Quazlor
      @Quazlor 2 ปีที่แล้ว +2

      @@theviper1999uk What it says on the tin mate.
      Edit: Because it becomes a game of Chinese whispers.

    • @Joe-pb3bm
      @Joe-pb3bm 2 ปีที่แล้ว +2

      Email = Audit trail.
      Yes!

    • @davidfaraday7963
      @davidfaraday7963 2 ปีที่แล้ว +4

      As a landlord of two properties I have never met, or spoken to, the tenants of either property, everything is done via the letting agents.

  • @emilywilliams6108
    @emilywilliams6108 2 ปีที่แล้ว

    I so sorry this happened, it sounds like you had a heck of a time there

  • @markj66
    @markj66 2 ปีที่แล้ว

    Very glad you're out of there and in a much nicer place!

  • @arizonaskye3917
    @arizonaskye3917 2 ปีที่แล้ว

    I'm so happy for you both that you called them on their BS! Thank you. Enjoy your new flat! I would love for you to do a short vid on a tour of your new place. Will you?

  • @San-zq3br
    @San-zq3br 3 หลายเดือนก่อน

    Currently interviewing for universities in the UK, and I'm from the USA. This has helped so much! I rented for about 8 years before I bought my own home in the states. I'll be selling my home, and I'll start renting again. This really helped me start thinking how it really is to rent and what to watch out for when I move. I love your videos. Side note, do you have any videos showing how to use the buses and trains??? I've used public transportation in Mexico when I lived there a few times, but I'm sure it so much different. We don't have any public transportation where I live in the state. :(

  • @Rjhs001
    @Rjhs001 2 ปีที่แล้ว +1

    Hi Alanna. I feel so sorry you had such a bad time.
    I really hope your current landlord and letting agent are more decent people.