Hi Abdul. Thank you for your interest in our products. We’re happy to introduce our new digital way of getting your account opened on the go! You can just download our Emirates NBD mobile app and follow the steps to enjoy your new account with us. Initially, you must have valid passport, resident visa and emirates ID to apply on the mobile app. You need to have a minimum salary transfer of AED 5000 for a salary account with 0 balance maintenance. In case you do not wish to do so, you can have a personal account, but you need to deposit AED 5000 and maintain that average balance throughout the month. Thanks- Sara.
Hello Praveen. Thanks for reaching out. We did not understand your request. Please clarify and provide more details about your concern so that we can help you accordingly. Thanks - Sara.
Hello Sajid, thanks for reaching us. You can deposit up to maximum 150 notes at once and up to 450 notes per transaction. For example: you can put 150 notes and click on "add-more" option to add another 150 notes and then click on "add-more" option on last time to add the last "150 notes". You can deposit in different transactions. Thanks- Fatma.
Hello. Thanks for reaching us. Please note that in case for cash deposit if Debit/credit card is not used then deposit requires entering Emirates ID to proceed with the deposit transaction. So you cannot deposit to the account without Emirates ID ( if you do not have the card number). Thanks- Fatma.
Hello Ahmed, thank you for contacting us. If you are depositing to your account using your debit card so Emirates ID is not required, and if you are depositing to another account hence Emirates ID is required. Thanks - Mahmoud
It is better not to deposit at this bank and never use ATMs at their branches. I deposited and lost my money,and they do not respond properly to complaints. I am waiting to get my money back and I doubt they'd do!
Hi Micah, Thanks for reaching out, please ask your friend to connect directly with Liv. via their in-app chat service, and they will assist him accordingly. If he is unable to log in please drop an email to connect@liv.me using his registered email address. Thanks - Eslam.
@Emirates NBD I want to top up my Liv Account from my FAB debit card through the Liv App itself but it was rejected! So I tried to top up from the ENBD atm deposits machine but still it was rejected. There is no Liv Bank/Account in the atm so I type it manually my card number as it asked for the card number, but again it was rejected! Tried it 3 times but failed..
We kindly request you to connect with Liv. via their in-app chat service and they will be able to assist you accordingly. If you are unable to log in please drop them an email at connect@liv.me.
Hello Mohamed, thank you for contacting us. If you have a salary prepay card, you can not make deposit to the card and only receive your salary to it. Thanks - Mahmoud
We’re sorry you’re facing this problem Nigil. For safety reasons, please contact us at 600540000 so we can verify your profile and our team will definitely help you to sort this out - Omar
I was deposited from atm machine at emirates mall the amount was nt created in account i complain and also account holder claimed the amount with all details its already 2 month No money and no reply from the bank
Hi, thanks for reaching out. We are sorry to hear that. We do not have access to your account profile from this channel due to security reasons. Hence, we cannot check the status of your complaint. We request you to follow up from a secure channel to understand the outcome/status. You can log in to your online banking from the website and 1. Go to online advice. 2. You will find an option of private wall. 3. Post your query there and team will guide you accordingly. Thanks- Sara.
Hi Lalit. Please follow the below steps to make Emirates NBD credit card payment via CDM. Touch the screen and select Cash deposit. Select Credit Cards-EmiratesNBD credit card. You have an option to insert the physical card in the cash deposit machine or type in the card number manually. Enter the amount that is going to be deposited and confirm. Insert the cash. Deposit confirmation details will be displayed on the screen Deposit receipt will be printed. - Sara.
Hello Amit, thanks for reaching us. You may visit the following link to know more about our CDM location. www.emiratesnbd.com/en/branches-and-atms/. Thanks- Fatma.
Hi, thank you for reaching out to us. You can deposit cash into the account linked to your debit card and use the card for withdraw from ATM or purchase by swiping your card. Thanks - Omar
Hi , if I deposited check in my account and the check is under my friend name . is it check will be reflected in my account ? And If not , how can I get the check back in order to give it to my friend?
Hello Edmund, we kindly request you to connect with Liv. via their in-app chat service and they will be able to assist you accordingly. If you are unable to log in please drop them an email at connect@liv.me. Thanks - Mahmoud
Hi. Thank you for reaching us, please connect directly with Liv. via their in-app chat service, and they will assist you accordingly. If you are unable to log in please drop an email to connect@liv.me .Thanks.
Hi. Thanks for reaching out. We can only assist in English or Arabic language. Please share your concern in either of the language so that we can help you. - Sara.
Hello Sumaya, thank you for reaching us! Please find the list of the coins deposit machines In UAE. Machine ID E4010438 in Jumeirah Al Wasl Branch , Machine ID E4010879 In Dubai Festival City Branch, Machine ID E4011419 in New Deira Branch, Machine ID E4011545 in Burjuman Branch and Machine ID E4011629 in Burj Khalifa Branch. -Israa
I lost 5000 AED through this process and actual process completely different fron this video You can’t confirm or reject the amount before confirmation the process. I try to refund my money back and it takes too long so far
Hi Engmidom. Thank you for reaching out to us. We are sorry for any bad experience while depositing the fund. Please be noted that you can contact our call center at 600540000 or raise it to us from secure channel. You can log in to your online banking from the website and 1. Go to online advice. 2. You will find an option of private wall. 3. Post your request there, our team will review and assist you if we need to take it for further investigation. Thanks - Amr.
Hi Mani, we are sorry to hear that. Please confirm if you have tried to deposited money to your account. If yes, please reach us through our secure channel via online banking so that our team will clarify if the deposit was successful or not, and they will take a complaint to investigate this further. You can follow below steps in your online banking (through website): 1. Login to your Online Banking. 2. In the Top of the page click “Online Advice.” 3. Write your message on the Private Wall. Thanks. - Samena.
Hi Joan, Customer can deposit up to Maximum 150 notes at once and “add more” for another 150 notes up to 450 notes per transaction. only ten AED 5 notes is not accepted through the cash deposit machine. Thanks - Esalm.
Wonderful
What’s the difference between cash deposit to an account and cash deposit to a card? Thank you!
Hi harby, Thanks for reaching out, please note that through the CDM you can deposit to the account or credit card. Thanks - Eslam.
@@emiratesnbd I need to open an account
Hi Abdul. Thank you for your interest in our products. We’re happy to introduce our new digital way of getting your account opened on the go! You can just download our Emirates NBD mobile app and follow the steps to enjoy your new account with us. Initially, you must have valid passport, resident visa and emirates ID to apply on the mobile app.
You need to have a minimum salary transfer of AED 5000 for a salary account with 0 balance maintenance. In case you do not wish to do so, you can have a personal account, but you need to deposit AED 5000 and maintain that average balance throughout the month. Thanks- Sara.
Thanks
Hello Divya. You’re most welcome, it is always our pleasure to help.- Fatma.
We can use the Eid card also
Hello Praveen. Thanks for reaching out. We did not understand your request. Please clarify and provide more details about your concern so that we can help you accordingly. Thanks - Sara.
Hi Emirates NBD,. your machine now got different options,. there is no written deposit in any options,. do you have video of the updated machines?
Hello. Can you please provide us with more details regarding this so we can assist you better? Thanks - Omar
@@emiratesnbd is it ok to deposit cash to a diffrent bank?
How much maximum cash I can deposot by using this emirates NBD atm ??
Hello Sajid, thanks for reaching us. You can deposit up to maximum 150 notes at once and up to 450 notes per transaction. For example: you can put 150 notes and click on "add-more" option to add another 150 notes and then click on "add-more" option on last time to add the last "150 notes". You can deposit in different transactions. Thanks- Fatma.
As a tourist visiting Dubai, can I deposit money to one of my friends' NBD account?
Hello. Thanks for reaching us. Please note that in case for cash deposit if Debit/credit card is not used then deposit requires entering Emirates ID to proceed with the deposit transaction. So you cannot deposit to the account without Emirates ID ( if you do not have the card number). Thanks- Fatma.
Is emirate id mandatory for cash deposit into cash deposit machine?
Hello Ahmed, thank you for contacting us. If you are depositing to your account using your debit card so Emirates ID is not required, and if you are depositing to another account hence Emirates ID is required. Thanks - Mahmoud
To deposit cash into my liv card should I select cash deposit into account and enter my card or select cash deposit into card?
Hi Chealsy, you have to select cash deposit into account and insert your card. Thanks - Omar.
Emirates NBD and do I take my card out after my transaction has eneded?
You'll need to take your card once it's given out by the machine
so there is separate atm for withdrawal and cash deposit machine?
Hello Edmund, yes. Some machines can be used for cash withdrawal only (ATM) and some machines have both option withdrawal and deposits. - Mahmoud
The denomimation i deposited was 4- 500 aed 3- 100aed. Would it be possible what i withdraw is what i deposited that night.
Thxxxx very useful
Emirates NBD I can do this without credit card
Hi Mansoor, can you share more details about your query, so that we can better assist? Thanks - Omar.
Can i deposit using liv card from other atm machine ?
Hello Ayat, you can deposit to Liv. card using Emirates NBD/ Emirates Islamic cash deposit machines. Thanks - Mahmoud
It is better not to deposit at this bank and never use ATMs at their branches. I deposited and lost my money,and they do not respond properly to complaints. I am waiting to get my money back and I doubt they'd do!
Hello lobna, we’re sorry you are having this problem. Have you raised a complaint through our call center? Thanks - Mahmoud
@@emiratesnbd yes, and that is the problem. I have also submitted a complaint and request at the branch. Nothing happened!!!!
We are sorry to hear that. Please share with us the complaint reference number so that we can review this and help you accordingly. Thanks- Sara.
Im not a NBD hold i only withdraw and deposited using you machine so what will happened to my money how can i get it?
Hi Micah, Thanks for reaching out, please ask your friend to connect directly with Liv. via their in-app chat service, and they will assist him accordingly. If he is unable to log in please drop an email to connect@liv.me using his registered email address. Thanks - Eslam.
Can I deposit 410 dirham in cash machine for credit card payment
Hello Imam, thank you for contacting us. Yes you can. Thanks - Mahmoud
When I insert my current nbd salary card it show me "card you have entered is invalid..."
Hello Tetiana, we are sorry for any inconvenience caused. Have this been sorted? Do you have a salary prepay card? Thanks- Mahmoud
@@emiratesnbd yes, its my salary card but I cant charge it through atm..
Hi. Please note that you cannot deposit cash in salary prepay card. - Sara.
How to deposit my liv account using the atm? My card was rejected 🙄 and debiting from my FAB account was rejected too 🙄
Hi, can you please share with us more details about your request so we can address this accordingly? Thanks - Rana
@Emirates NBD I want to top up my Liv Account from my FAB debit card through the Liv App itself but it was rejected! So I tried to top up from the ENBD atm deposits machine but still it was rejected. There is no Liv Bank/Account in the atm so I type it manually my card number as it asked for the card number, but again it was rejected! Tried it 3 times but failed..
We kindly request you to connect with Liv. via their in-app chat service and they will be able to assist you accordingly. If you are unable to log in please drop them an email at connect@liv.me.
Hello sister can you help me how to deposit money by Emirates nbad liv card.
I can deposit my Emirates nbd salary card possible or not
Hello Mohamed, thank you for contacting us. If you have a salary prepay card, you can not make deposit to the card and only receive your salary to it. Thanks - Mahmoud
❤
Pls put one deposit machine in lulu al maqam
Ok😅
My deposited my money got stuck in atm and don’t get any slip.plz help
We’re sorry you’re facing this problem Nigil. For safety reasons, please contact us at 600540000 so we can verify your profile and our team will definitely help you to sort this out - Omar
I was deposited from atm machine at emirates mall the amount was nt created in account i complain and also account holder claimed the amount with all details its already 2 month No money and no reply from the bank
Hi, thanks for reaching out. We are sorry to hear that. We do not have access to your account profile from this channel due to security reasons. Hence, we cannot check the status of your complaint. We request you to follow up from a secure channel to understand the outcome/status. You can log in to your online banking from the website and
1. Go to online advice.
2. You will find an option of private wall.
3. Post your query there and team will guide you accordingly.
Thanks- Sara.
How can I deposit my credit card balance
Hi Lalit. Please follow the below steps to make Emirates NBD credit card payment via CDM.
Touch the screen and select Cash deposit.
Select Credit Cards-EmiratesNBD credit card.
You have an option to insert the physical card in the cash deposit machine or type in the card number manually.
Enter the amount that is going to be deposited and confirm.
Insert the cash.
Deposit confirmation details will be displayed on the screen
Deposit receipt will be printed.
- Sara.
How to find my near by cdm machine
Hello Amit, thanks for reaching us. You may visit the following link to know more about our CDM location. www.emiratesnbd.com/en/branches-and-atms/. Thanks- Fatma.
Can i deposit cash to debit card?
Hi, thank you for reaching out to us. You can deposit cash into the account linked to your debit card and use the card for withdraw from ATM or purchase by swiping your card. Thanks - Omar
I wish to Emirates NBD make video by arabic language or make transltion by arabic
Hi , if I deposited check in my account and the check is under my friend name .
is it check will be reflected in my account ?
And If not , how can I get the check back in order to give it to my friend?
Hello Hatem, can you please clarify your request, so we can assist you better? Thanks - Mahmoud
@@emiratesnbd
Issue it has been resolved.
Thanks 👍
Most welcome.
hello my liv card was eaten by emirates islamic machine how can i get it back
Hello Edmund, we kindly request you to connect with Liv. via their in-app chat service and they will be able to assist you accordingly. If you are unable to log in please drop them an email at connect@liv.me. Thanks - Mahmoud
how to know my salary statement my salary prepay card in emirates nbd
Hello, please contact us at 600540007 to verify your card details and our team will help you about the statement - Rana
What denominations can be deposited
Hi, Thank you for reaching out. Please note that the minimum denomination you can deposit is 10 AED. Thanks - Marwa
Giant Bank and Raid
I havent gotten in to a cash account
Hi Shamshir , how can we assist you ? Please provide more details about your query so that we can assist you accordingly. Thanks - Rana
I want to put money in my lib card but is rejected
Hi. Thank you for reaching us, please connect directly with Liv. via their in-app chat service, and they will assist you accordingly. If you are unable to log in please drop an email to connect@liv.me .Thanks.
sir Mere pass Credit Card nbd hai, lekin main isko band karna chahta
Hi. Thanks for reaching out. We can only assist in English or Arabic language. Please share your concern in either of the language so that we can help you. - Sara.
Why no coin deposit
Hello Sumaya, thank you for reaching us! Please find the list of the coins deposit machines In UAE. Machine ID E4010438 in Jumeirah Al Wasl Branch , Machine ID E4010879 In Dubai Festival City Branch, Machine ID E4011419 in New Deira Branch, Machine ID E4011545 in Burjuman Branch and Machine ID E4011629 in Burj Khalifa Branch. -Israa
I lost 5000 AED through this process and actual process completely different fron this video
You can’t confirm or reject the amount before confirmation the process. I try to refund my money back and it takes too long so far
Hi Engmidom. Thank you for reaching out to us. We are sorry for any bad experience while depositing the fund. Please be noted that you can contact our call center at 600540000 or raise it to us from secure channel. You can log in to your online banking from the website and
1. Go to online advice.
2. You will find an option of private wall.
3. Post your request there, our team will review and assist you if we need to take it for further investigation. Thanks - Amr.
I lost my 200 dirhams at the cdm cdm I'd E 5001212 deposit time but account in side not coming any help
Hi Mani, we are sorry to hear that. Please confirm if you have tried to deposited money to your account. If yes, please reach us through our secure channel via online banking so that our team will clarify if the deposit was successful or not, and they will take a complaint to investigate this further. You can follow below steps in your online banking (through website): 1. Login to your Online Banking. 2. In the Top of the page click “Online Advice.” 3. Write your message on the Private Wall. Thanks. - Samena.
50 aed deposit
what notes it doesn't accept?
Hi Joan, Customer can deposit up to Maximum 150 notes at once and “add more” for another 150 notes up to 450 notes per transaction.
only ten AED 5 notes is not accepted through the cash deposit machine. Thanks - Esalm.