ServiceDesk Plus Masterclass: Change management: Agile IT changes (ARCHIVED)

Join this webinar series to learn about how to make the most of ServiceDesk Plus and ITSM best practices to improve your service desk productivity. To know more, visit www.manageengi...
In this session, you will learn how to to ensure service reliability, streamline change processes, reduce change failure rates, and plan and implement large-scale changes. Some of the topics we discussed were:
1. Quick creation of changes
2. Onboarding an expert team
3. Change automations
4. Orchestrating projects
5. Measuring quality of changes
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[@MobeenilyasSidhu]

who is the change Manager