Hello Rohit, your video on AI Search setup is really insightful. It reminded me of how tools like Myko Assistant can enhance efficiency, especially with their deep internet search capabilities. It provides comprehensive results quickly, which might be helpful for viewers looking to streamline their tasks. Thanks for sharing such valuable content.
Hello Rohit, first of all, thank you for the content, it has helped me a lot and I watch all the videos. Although I see the content of the links, I was wondering if using the result of an AI Search search, if I can open the record in a specific link. My question is because I use the portal as a front end in some workspaces and I would like to keep the opening of the links within the workspace in a workspace URL.
HI Sir, Video is very much information ,Thank you so Much. How to prevent opening in record in platform after clicking on it i.e need to open the record in the portal only
Hello Rohit, Actually it is not giving any results while searching with the short description of the incident Field mapping is done on short description
I have created an indexed source for incident table and search source to show only those incidents where caller is me or reported on behalf of is me but when i am searching a incident number where caller is different i am getting them in portal. How can i restrict incidents which are not raised for me from showing in results?
@@santoshregalla3029 i had added the condition in search source for incident. However i was able to resolve the issue by turning off the exact match function in typeahead search.
@@GunashekarN-d8v Opened by/Called field in Incident is reference field. When we dot walk in filter condition, it displays string field. Can you share the screenshot?
Hi Rohit, thanks for your tutorial! I followed your guide, but everyone can see every incident in the search results. How do I filter the results so users can only find their own tickets? (requested for/caller isdynamic me)
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Hello Rohit, your video on AI Search setup is really insightful. It reminded me of how tools like Myko Assistant can enhance efficiency, especially with their deep internet search capabilities. It provides comprehensive results quickly, which might be helpful for viewers looking to streamline their tasks. Thanks for sharing such valuable content.
Thanks for your feedback
Great Details. I really appreciate walking through the step-by-step process and demo as well. Awesome demo.
Thank you for your feedback.
That is an amazing summary of search configuration! Great job!
Thanks
This was really helpful. I was stuck in between but your video was relief.
You are welcome
Sir, really appreciate this. Awesome work!
My pleasure!
Hello Rohit, first of all, thank you for the content, it has helped me a lot and I watch all the videos. Although I see the content of the links, I was wondering if using the result of an AI Search search, if I can open the record in a specific link. My question is because I use the portal as a front end in some workspaces and I would like to keep the opening of the links within the workspace in a workspace URL.
HI Sir,
Video is very much information ,Thank you so Much.
How to prevent opening in record in platform after clicking on it
i.e need to open the record in the portal only
I think this demo for Portal so its redirect to portal
add a custom EVAM View Config Action
Hello Rohit,
Thanks for the detailed session.
I am unable to achieve this for agent app.. Results are showing in preview (backend).
Any idea?
I have not implemented this to Agent chat so don't have much inside
Hello Rohit,
Actually it is not giving any results while searching with the short description of the incident
Field mapping is done on short description
Hi, How to change the view when we open an incident from portal by this seacrh
Could we search for Assets too?
Hi, how to change redirection url from search results to a custom portal url or page?
I have created an indexed source for incident table and search source to show only those incidents where caller is me or reported on behalf of is me but when i am searching a incident number where caller is different i am getting them in portal. How can i restrict incidents which are not raised for me from showing in results?
Hi Gunashekar. How did you add these conditions? Can you share a screenshot?
@@santoshregalla3029 i had added the condition in search source for incident. However i was able to resolve the issue by turning off the exact match function in typeahead search.
@@GunashekarN-d8v Opened by/Called field in Incident is reference field. When we dot walk in filter condition, it displays string field. Can you share the screenshot?
Can we add Variables choices in the AI search?
nope
Hi Rohit, thanks for your tutorial! I followed your guide, but everyone can see every incident in the search results. How do I filter the results so users can only find their own tickets? (requested for/caller isdynamic me)
that can be fixed by ACL or Query BR