Why Hyatt Is Choosing Luxury Over Affordability | WSJ The Economics Of

แชร์
ฝัง
  • เผยแพร่เมื่อ 21 ก.ย. 2024

ความคิดเห็น • 142

  • @wsj
    @wsj  4 หลายเดือนก่อน +33

    The gap between the price you see and what you pay is getting worse: on.wsj.com/4btISeH

  • @NicksDynasty
    @NicksDynasty 4 หลายเดือนก่อน +171

    Hyatt has the best loyalty program. They treat us well.
    Their points are so valuable

    • @ssuwandi3240
      @ssuwandi3240 4 หลายเดือนก่อน +1

      Ohh dear..key😊

    • @casanova0102
      @casanova0102 3 หลายเดือนก่อน +4

      They also have great marketing ;)

    • @suziesuwandi2748
      @suziesuwandi2748 3 หลายเดือนก่อน

      😂😂

    • @Aoi_Fans
      @Aoi_Fans 2 หลายเดือนก่อน +1

      Not so sure. If you use Amex, Marriott Bonvoy Gold is great with the 2pm checkout and room upgrade. I've also had issues at Hyatt with their breakfast not being included, which ain't very lux of them.

    • @nicoitsuka4148
      @nicoitsuka4148 14 วันที่ผ่านมา +1

      @@Aoi_Fansyou comparing gold status vs no status
      Hyatt Globalist covers breakfast / resort fee and parking and it’s by far way better status than Hilton or Marriott

  • @WilkinsonX
    @WilkinsonX 4 หลายเดือนก่อน +235

    I stayed at the Park Hyatt in Tokyo and it was the most impressive hotel I’ve ever seen. Perfectly immaculately clean and beautiful in every way.

    • @kriskalpa
      @kriskalpa 4 หลายเดือนก่อน +2

      That is a great Hotel, and location.

    • @LBSeeinYa
      @LBSeeinYa 4 หลายเดือนก่อน +7

      And it’s now closed for a year and a half for a complete renovation.

    • @CoralRider
      @CoralRider 4 หลายเดือนก่อน +1

      My favorite city hotel in the world. I hope the renovation won't alter the timeless decor too much!

    • @lewizzrocks
      @lewizzrocks 4 หลายเดือนก่อน +6

      But isn’t that Tokyo for you in general?

    • @LebronCCP
      @LebronCCP 4 หลายเดือนก่อน +3

      @@lewizzrocks you've never stayed in an apa hotel have you

  • @_admirr8
    @_admirr8 3 หลายเดือนก่อน +8

    Hyatt has accommodations and support that has always exceed the value I pay. Our overnight stay in San Antonio most recently at the Grand Hyatt was a amazing our mini golden doodle was welcomed we had 16 ft moving truck that was valeted (we called in advance to ensure space) and we felt safe sleeping with our U-Haul protected and the comfortable beds at the Hyatt! What an experience and it was connected to river walk which made it nice for us to take the dog out to walk and enjoy some tourist stops while moving to Arizona!

  • @cocheshiperdesportivos7181
    @cocheshiperdesportivos7181 4 หลายเดือนก่อน +65

    hyatt goes after the best 10% of the hotel accomodation business worldwide. smart

  • @jamiecornista
    @jamiecornista 3 หลายเดือนก่อน +7

    I stayed in the Hyatt Regency Chicago last year and loved it. Whereas the Hyatt in San Francisco Union Square was more lackluster. Really depends on the location I guess.

  • @juliansutton5819
    @juliansutton5819 4 หลายเดือนก่อน +20

    Funnt enough, I essentially exclusively stay in Hyatts, and I rarely have actually paid. Their points value is a lot better than others.

  • @johnl.7754
    @johnl.7754 4 หลายเดือนก่อน +70

    Hyatt got me in their loyalty program with their credit card even though I am not wealthy. I stay just a couple times a year.

    • @jackxu02140
      @jackxu02140 4 หลายเดือนก่อน +15

      Chase's relationship with Hyatt is a significant value proposition for its UR program as well.

  • @markscarupa6201
    @markscarupa6201 4 หลายเดือนก่อน +20

    I just stayed in the Park Hyatt, Istanbul. Luxury rivaled Asian luxury brands such as Banyon, Taj or Raffles. I was really impressed.

    • @PGproductionsHD
      @PGproductionsHD 3 หลายเดือนก่อน

      Constantinopole?

    • @jolly-rancher
      @jolly-rancher 2 หลายเดือนก่อน

      @@PGproductionsHD you'll never afford to go there anyway so you can call it whatever you want

    • @jumbomuffin1316
      @jumbomuffin1316 16 วันที่ผ่านมา +1

      @@jolly-rancher it’s Constantinople

  • @yijiequ662
    @yijiequ662 4 หลายเดือนก่อน +23

    I stayed in Hyatt over Shanghai.. not a central area, some sort of suburb, it looks like a gated community.. i was paying something like 70.00 a night with full buffet breakfast... however, i noticed if you book from Booking or Expedia, it actually cost more.. lol... i do see how they wanna push to overseas.

    • @th0master
      @th0master 4 หลายเดือนก่อน +4

      Booking direct is (almost) always cheaper, platforms like booking and Expedia take a %

    • @rcbrascan
      @rcbrascan 4 หลายเดือนก่อน +2

      @@th0master If you book airfare with the hotel, the whole package is much cheaper than doing it separately. Also if you book directly, you are charged a whole bunch of junk fees that most does not apply to Expedia.

    • @数根朽木
      @数根朽木 4 หลายเดือนก่อน +4

      i guess in chongming? most hyatt hotels in shanghai have really bad reviews. next time try park hyatt suzhou and grand hyatt hangzhou. they are the two great gems around shanghai hyatt hotels.

  • @vsznry
    @vsznry 4 หลายเดือนก่อน +34

    Wow a Marriott & Hyatt vid in one day

  • @sg3-h7u
    @sg3-h7u 3 หลายเดือนก่อน +1

    let's not forget their customer service which is top notch! Of all the hotel chains Hyatt is the best! They don't penny pinch and they interact authentically with their guests. Smaller footprint but way better experience x10. We go out of our way to stay at Hyatts each and every year.

  • @amochswohntet99
    @amochswohntet99 4 หลายเดือนก่อน +7

    There was an AYSO board member convention that my mother had to go to in Long Beach. We stayed at the Hyatt there, and it made a great impression on me as a kid.
    Amazing hotel.

  • @SJ-lt6yf
    @SJ-lt6yf 4 หลายเดือนก่อน +77

    is this how WSJ doing advertising for companies these days?

    • @rundown132
      @rundown132 4 หลายเดือนก่อน +4

      you know it

    • @weirdnomad8868
      @weirdnomad8868 2 หลายเดือนก่อน

      My thoughts exactly

    • @Max_m
      @Max_m 13 วันที่ผ่านมา

      This, 100%

  • @SnChem
    @SnChem 4 หลายเดือนก่อน +2

    As a globalist, I love Hyatt.
    Hands down best hotel program on the market now. Let’s keep it high quality ❤

  • @shttc900
    @shttc900 4 หลายเดือนก่อน +2

    I'm Hilton Diamond and have seen no discernible difference in quality of service, upgrades, or anything of that nature. The Points Guy raves about the Hyatt CC and this video is pushing me further into that direction.

  • @doujinflip
    @doujinflip 4 หลายเดือนก่อน +26

    I seem to be an outlier compared to every other reviewer, but when I began developing my lodging loyalty over a decade ago I never found myself any more wowed by a Hyatt stay compared to a Marriott or Hilton one. I have yet to see any advantage as a World of Hyatt member that makes up for its lack of availability worldwide.
    Hence why I’m simultaneously a Hilton Diamond and a Marriott Lifetime Titanium.

    • @ozjef
      @ozjef 4 หลายเดือนก่อน +4

      Look at your cent per point redemption rate on those hilton and marriot redemptions. Pretty poor compared to Hyatt. Hyatt doesn't do fully dynamic award pricing like mariot and hilton have done to inflate their award rates.

    • @nevermind1534
      @nevermind1534 4 หลายเดือนก่อน +1

      The only advantage to me is how much their points are worth compared to those of their competitors.

    • @lexm17
      @lexm17 3 หลายเดือนก่อน

      This comment reads like ChatGPT.

  • @hedonism_now
    @hedonism_now 2 หลายเดือนก่อน

    Good going, Hyatt 👍 from a loyal IHG customer!

  • @ctzoomie
    @ctzoomie 4 หลายเดือนก่อน +6

    I recently stayed at a Hyatt in Charleston, SC and was not impressed; I expected much better. The toilet flush valve was broken, toilet ghost flushed every 5 minutes. I eventually just turned off the water supply in order to sleep. Secondly, the breakfast was very inadequate, no Danish, fresh fruit was limited to green apples. If they're striving for excellence, they have some wood to chop.

    • @ZubairKhan-tt8ev
      @ZubairKhan-tt8ev 4 หลายเดือนก่อน

      The Hyatt place and house?

    • @texasoilfields
      @texasoilfields 4 หลายเดือนก่อน

      The toilet problem is unacceptable. Pity. But I've never experienced a decent complimentary breakfast in the US. Have you?

  • @azul1964
    @azul1964 3 หลายเดือนก่อน +1

    Summary:
    1. Target rich freq traveler = high profit margin
    2. Light asset => huge diverse portfolio
    3. Focus on M&A hotels/platforms with existing customers

  • @jskim8418
    @jskim8418 3 หลายเดือนก่อน +1

    It’s a mass hotel chain, which tries to fit in the middle class of say.. between M/O Four Seasons and the normal Marriott Hilton mass chain brands. And it works.

  • @huuuubaah
    @huuuubaah 4 หลายเดือนก่อน +4

    Hyatt has the best loyalty program hands down!!!

  • @huzcer
    @huzcer 4 หลายเดือนก่อน +15

    Grand Hyatt hotels are quite plush in my experience.

    • @AndreyRubtsovRU
      @AndreyRubtsovRU 4 หลายเดือนก่อน +1

      So happy for you 😂😂

    • @huzcer
      @huzcer 4 หลายเดือนก่อน

      @@AndreyRubtsovRU well I'm not in that job anymore so those days are gone 😂

  • @jasonbello8200
    @jasonbello8200 3 หลายเดือนก่อน

    ADR is a subjective stat given how few rooms Hyatt has compared to the larger chains it was compared to. Nonetheless, great work, Hyatt!

  • @foxysealplayz
    @foxysealplayz 4 หลายเดือนก่อน +39

    should be called GYATT hotel
    Edit: Thank yall skibidis for 25 likes!

    • @krasnamerah1926
      @krasnamerah1926 3 หลายเดือนก่อน

      Their main rival is the Rizzi Carlton

    • @foxysealplayz
      @foxysealplayz 3 หลายเดือนก่อน +1

      @@krasnamerah1926 LOL

    • @Max_m
      @Max_m 13 วันที่ผ่านมา

      Skibidi gyatt rizzler

  • @somguynamedpaul
    @somguynamedpaul 4 หลายเดือนก่อน +3

    Now they just need to get their US hotels to honor the loyalty program instead of having me call someone up every time the hotel doesn't honor it.

  • @christianchung83
    @christianchung83 4 หลายเดือนก่อน +2

    Yes they wanna be the american express of the hotels. Smart for them to find their own niche.

  • @Nglittleguy
    @Nglittleguy 4 หลายเดือนก่อน +3

    Stayed at Hyatt in montreal. Worst hotel experience on my trip. More expensive, but entrance had a stupid locking system that could kill during a fire, first room they showed me was not even cleaned from last visitor, and shower took over 30 minutes to start dispensing hot water. Was in completely cold water 30 minutes into my shower!

  • @antaeusguy
    @antaeusguy 4 หลายเดือนก่อน +1

    If they sell the hotel to outside owners, then the owners do not necessary have the obligation to use Hyatt brands and pay them royalties/share profit right? One fine day, the outside owners can just discontinue using the Hyatt brand and come out with their own, is that a possibility?

    • @kriskalpa
      @kriskalpa 4 หลายเดือนก่อน +4

      sure, another hotel chain could outbid them for the rights to use the property. But the contracts are long and stipulate that they be given due warning.

  • @sdrjr3562
    @sdrjr3562 หลายเดือนก่อน

    The Hyatt Cap Cana in the Dominican Republic is a Dream!

  • @AndreaDoesYoga
    @AndreaDoesYoga 4 หลายเดือนก่อน +9

    Hyatt going for quality over quantity, I see 🧐.

    • @LebronCCP
      @LebronCCP 4 หลายเดือนก่อน

      i really like your yoga videos

  • @glennalexon1530
    @glennalexon1530 4 หลายเดือนก่อน +3

    Nobody thinks that "owning that real estate" adds "financial risk"; the real estate is the least-risky part of the hospitality business. Owning buildings lowers ROI, and selling it improves certain stock-market metrics, but there's no reason to think that it makes long-term business sense.

  • @LMays-cu2hp
    @LMays-cu2hp 3 หลายเดือนก่อน +2

    Thank you for sharing.😊

  • @LegendaryGTR
    @LegendaryGTR 4 หลายเดือนก่อน +6

    so they averaged out the gross revenue of how many properties they had and thats how they came up with the average? Not every property that is a hyatt franchise is rated above 4 star let alone worth 200 a night...

  • @MCorpReview
    @MCorpReview 4 หลายเดือนก่อน +5

    Always felt hyatts hotels are not consistent. Prefer Hilton and their affiliates like Conrad.😂

  • @elbozo5723
    @elbozo5723 4 หลายเดือนก่อน +3

    “Why Hyatt wants to be your most expensive hotel option” because they’ll get more money…

  • @moulikshrivastava8157
    @moulikshrivastava8157 4 หลายเดือนก่อน +5

    Clearly an ad

  • @mjerome1457
    @mjerome1457 3 หลายเดือนก่อน +1

    I’ve stay a few Hyatt hotels and quality and service was great!!👍🏾

  • @aratosm
    @aratosm 3 หลายเดือนก่อน

    Why are comments disabled?
    Why Does the U.S. Support and Fund Israel So Much? | WSJ

  • @nikkijamesy2024
    @nikkijamesy2024 4 หลายเดือนก่อน

    When diversifying, make sure its to countries tht thrive on great customer service. Mandate tht great customer service is pivotal. Trinidad 🇹🇹 customer service need some work. My experience.

  • @randomdude_2000
    @randomdude_2000 4 หลายเดือนก่อน

    I work in Melbourne Australia and the Grand Hyatt on Collins St is prob the fanciest hotel in the city.

    • @TheBebemom
      @TheBebemom 3 หลายเดือนก่อน

      No?? Ritz Carlton Melbourne is

  • @phoenix5054
    @phoenix5054 4 หลายเดือนก่อน +5

    They acquired "Alila", which I find too on the nose, since it means (often maltreated) servant in my home language. 😂

  • @therankingworld7627
    @therankingworld7627 3 หลายเดือนก่อน

    Was at their hotel in London for the weekend

  • @aytacboduroglu4448
    @aytacboduroglu4448 4 หลายเดือนก่อน

    The footprint is now over 2000 as of 2 weeks ago, I wish they could include that so the video could age better…

  • @pachoelherrera
    @pachoelherrera 3 หลายเดือนก่อน

    I stayed at one in Shanghai. It was decent. Upscale without it being opulent. Would I stay there on my own dime? Nope.

  • @glennalexon1530
    @glennalexon1530 4 หลายเดือนก่อน +1

    The proceeds of property sales are not "earnings". Read a book, WSJ.

  • @Margelet
    @Margelet 3 หลายเดือนก่อน

    Why hotel stuff gets lowest ever possible salary even the world wide brandy hotels?! Dramatic unfair!!

  • @chuyenpham3336
    @chuyenpham3336 4 หลายเดือนก่อน +1

    Greattt

  • @kingzaire2444
    @kingzaire2444 4 หลายเดือนก่อน

    I’m team Hyatt all day 🤌🏽

  • @AKAAAK
    @AKAAAK 4 หลายเดือนก่อน +1

    Cater to the elite instead of the mass

    • @bvanderford
      @bvanderford 4 หลายเดือนก่อน +1

      Proves to be the path toward profitability and the all important investor return

  • @samuraisan9223
    @samuraisan9223 3 หลายเดือนก่อน

    Their point availability isn’t great though, unless you are in the US

  • @PatrickMitchell-fn3mm
    @PatrickMitchell-fn3mm 3 หลายเดือนก่อน

    Greattt

  • @VirginiaRivera-h3j
    @VirginiaRivera-h3j 10 วันที่ผ่านมา

    Koepp Shore

  • @moeomeohuyenmeo1883
    @moeomeohuyenmeo1883 4 หลายเดือนก่อน

    72 million for more than 1500 properties. how is that so cheap? can anyone please explain.

    • @TheBebemom
      @TheBebemom 3 หลายเดือนก่อน

      They are just listings…..

  • @geraldjunior4235
    @geraldjunior4235 4 หลายเดือนก่อน +3

    "Asset Light"

    • @banderson1979
      @banderson1979 4 หลายเดือนก่อน +1

      The downfall of every great brand.

    • @jacqdanieles
      @jacqdanieles 3 หลายเดือนก่อน

      In the age of ABNB, can you really blame them?

  • @kkelly9424
    @kkelly9424 4 หลายเดือนก่อน +1

    One of the most annoying examples of corporate speak that I have ever been subjected to. Last sentence of the piece- "Having a pathway to a bigger share of the customer wallet for our core base" . The language is unbearable.

  • @ilovenoobs1
    @ilovenoobs1 4 หลายเดือนก่อน

    Narrator
    sounds like BOB from Bob's burger.

  • @LK_EBM
    @LK_EBM 4 หลายเดือนก่อน +1

    I really like Alila Ventana Big Sur!

  • @rambotan5867
    @rambotan5867 4 หลายเดือนก่อน +1

    Hilton is the best!++

  • @VullnetDushkue-p7s
    @VullnetDushkue-p7s 13 วันที่ผ่านมา

    728 Delphine Expressway

  • @exelrode
    @exelrode 4 หลายเดือนก่อน

    So basically they want to be apple of the hospitality business, only catering premium products

  • @withoutpassid
    @withoutpassid 4 หลายเดือนก่อน

    Thumbed down because the voice of the narrator was difficult to hear.

  • @falconeagle3655
    @falconeagle3655 4 หลายเดือนก่อน +1

    Anyone who spends crazy amount in hotel without any real thing like view, location or prestige is not really bright. No matter how good the amenities are or the luxury is it's just four walls. It is not a place to spend money. There are spectacular places around the where there is everything nature, culture and food where money can be spent. I am not against good service. However countless Hotels in asia prove that it is easily possible with a modest amount.

  • @banderson1979
    @banderson1979 4 หลายเดือนก่อน +1

    Everything wrong with Hotels comes down to one word. Franchising. F Hyatt, F Marriott, F Hilton.

  • @SolaceEasy
    @SolaceEasy 3 หลายเดือนก่อน

    99% of people who watch this video will never be able to afford to stay in one of those rooms.

  • @Nakkisampyla
    @Nakkisampyla 4 หลายเดือนก่อน

    Sokos Hotels

  • @Max_m
    @Max_m 13 วันที่ผ่านมา +1

    Yo, WSJ, how much was the 💰 that Hyatt gave you for this?

  • @Teolulz
    @Teolulz 4 หลายเดือนก่อน

    never going to stay at Park Hyatt. furnitures from the 60s.

  • @JeanRaymond-y6e
    @JeanRaymond-y6e 19 วันที่ผ่านมา

    Wilson Brenda Jackson Lisa Hernandez Gary

  • @EssentiallyAI
    @EssentiallyAI 4 หลายเดือนก่อน +2

    Wait until Hyatt has to address the impact of AGI on the hospitality industry.

    • @nameundefinedname5307
      @nameundefinedname5307 4 หลายเดือนก่อน

      what do you mean?

    • @EssentiallyAI
      @EssentiallyAI 4 หลายเดือนก่อน

      @@nameundefinedname5307 What happens in a world with UBI or something equivalent for the masses who are unemployed, for the masses who have a lot of leisure time but not a lot of disposable income?

  • @PJVist
    @PJVist 4 หลายเดือนก่อน +1

    who cares about Hyatt! how about Ritz!

  • @dunkbanga6749
    @dunkbanga6749 3 หลายเดือนก่อน

    Worst luxury hotel brand from food to properties being horrible maintained and theft from maids

  • @MauriceAnna-y6f
    @MauriceAnna-y6f 12 วันที่ผ่านมา

    Perez Kimberly Lopez John Anderson Charles

  • @danjohnston9037
    @danjohnston9037 4 หลายเดือนก่อน

    Don Draper ?

  • @SoCalFreelance
    @SoCalFreelance 3 หลายเดือนก่อน

    How many of the comments on here are from fake accounts by paid influencers? 🧐

  • @bstewnyc
    @bstewnyc 4 หลายเดือนก่อน

    Why is every narration of a WSJ video SO LOW?

  • @ciararespect4296
    @ciararespect4296 4 หลายเดือนก่อน

    I own 45% of Hyatt

  • @floraedwards1266
    @floraedwards1266 4 หลายเดือนก่อน

    How to trade cryptocurrency

  • @GreenNicole
    @GreenNicole 14 วันที่ผ่านมา

    Taylor Dorothy Martinez Betty Miller Gary

  • @pytle
    @pytle 4 หลายเดือนก่อน

    Im to poor for this

  • @maxjb9941
    @maxjb9941 4 หลายเดือนก่อน +1

    Paid story for sure

  • @chungyinman2625
    @chungyinman2625 3 หลายเดือนก่อน

    Not much new insights

  • @Foxvalleyproduction
    @Foxvalleyproduction 4 หลายเดือนก่อน

    To fund protest

  • @Hobbes4ever
    @Hobbes4ever 4 หลายเดือนก่อน

    snobby

  • @سارةبكر-و7ف
    @سارةبكر-و7ف 4 หลายเดือนก่อน

    I am your sister from Yemen, and by Allah I only spoke out of hunger and distress. My mother, my brothers, and I lessons and tears. We are in a situation that only God knows about. God is sufficient for us, and He is the best disposer of affairs for those who brought us to this situation. By Allah Almighty, I did not write this appeal out of distress and distress. Poverty, O world, they have felt it So, I hope for you. By Allah Almighty, Lord of the Great Throne, he ate what I had in the house. By Allah, my brothers, he is my brothers by sitting in the house. Who has no food? By God, we are in a very difficult situation. We have 6 people entering the house, and my father has died, and there is no one who can depend on us and who lives in it.We live in a rented house because we cannot pay the rent we owe. '''''''''''''''''''''''''''''''''''''''''' ''''''''''''''''''''''''''''''''''''''''''''''''' ''''''''''''''''''''''''''''''''''''''''''''''''' ''''''''''''' My brother, my first words are: I swear to God that I will not lie to you or deceive you. I am a Yemeni girl displaced from the war. My family and I live in a rented house in Al-Shahrab 15,000 Yemenis among us, and now we owe 45,000 for 3 months. The owner of the house is one of the people who does not have mercy, by God, my brother. He comes every day, insulting us, talking about us, and moving from the house to the street because we were unable to pay him the rent. The neighbors saw us crying and came back.They came back to talk to the neighbors and we were given the weekend. So we made him swear by God. He will take us out into the street. Have mercy on him and us. Our country is due to this war and we do not find food for our day, and my brothers and I live in a difficult life. Our father died, may God have mercy on him, and we have no one in this world who was with us in these harsh circumstances. My younger brothers went out into the street and saw...The neighbors eat and stand at their door in order to give them bread even if they break it. By God, to whom belongs the dominion of the heavens and the earth, they closed the door and expelled them and came back crying. They are dying of hunger. No one has mercy on them and a holiday is returned. I have made a living, and now if one of us helps us with a kilo of flour, I swear to God, I am dying of hunger. My brother, I am an alien to God. Then, I ask you to help me for the sake of God. I ask you, by God, to love goodness and to help me, even if you can, by messaging me on WhatsApp.On this number 00967717415667 and ask for the name of my card and send it and do not be late and may God reward you with all the best, my brothers Sagar, see how they are and help us and save us before they throw us out in the street, you will be lost or we will die of hunger. My family and I ask you, by God, if you are able to help us, do not be late and may God reward you well..`/--~«««~-♡~♡~♡~~•~•~♡~♡~♡~♡~♡~♡♡♡~~~: ~:~¡~¡~¡~;I.i.i.i.i.i. i.I.|-.............،