No, I've answered old answers not the exact one, because they have archive from their database to know exactly who are you? and by this point you are right they kind of very very strict to prove your identity :(
Its stupid i barely remembered my password for my old apple ID, when i put it in they still asked for security questions, and i cant get into my account because of the stupid security questions
I swear to god, with security, why do apple have to fight to the death with security. It asks for more security questions when you literally have forgotten answers. And “ones you can remember?” I can’t remember them!
Ma apple id account got signed in by someone I dont know and that person put security questions which I dont know. I need to answer the security question to change the password and get my account back from the hacker. Someone help!
# How to reset security questions if you forgot them (or never knew them because you randomly smashed your keyboard, like me) and had no recovery emailaddress set Turn on iCloud keychain in iCloud settings menu (if you have that already turned on, this instruction won't help probably) Enter mobile number Verify code by SMS Finish setting up keychain Press name on top of iCloud settings menu Password and security Enable 2 factor authentication (this couldn't be done without setting mobile number because security questions were asked before) Follow process to finish Login to appleid.apple.com/account/manage (with 2 factor authentication ofcourse) Go to the Security part and disable 2-factor authentication Enter new security questions Enter recovery email address
I called them three times, same answer. They try to type in answers to my security questions, they don't work because I don't know the answers, they tell me to try anyway so I do. Doesn't work. When I request a verification code it goes to an email we no longer have. Apple cannot help me. Even that 4 letter ID mentioned in video, I generated that and gave it to them but they still want one correct answer to a security question. It is truly amazing to me that this huge corporation is not able to solve this problem that so many people have. I am POSITIVE they can do something to help, but they REFUSE. It is very frustrating.
I'm sorry this is the only way I've got to solve my problem and I've share it with you. I hope there is somebody to share his/her solution to this issue.. and as you have seen in the video I've found difficulties in contacting them since they don't support the country where I live in! All Bests.
man after browsing through countless forms and videos your video gave the perfect solution on this issue. it totally resolved my security questions problem, thank you man you are a life saver. keep up the awesome work.
My phone was permanently disabled and then I factory reset it and when I did the setup I got the activation lock so I typed in my password and my apple Id is disabled and I don't know the security questions or rescue email, what do I do (I also called them and they said they don't know)
I'm sorry till this moment I couldn't find another way to disable activation lock, so, if you live in a country that has apple support center go to them and discuss your issue with them Regards.
Almost sorry I bought my iphone just because their helpline is a joke and that I need to type in what size underwear I wear just to download a free freaking app.
When I press password and security it doesn’t hav change security questions wtf because I can’t buy anything on the App Store so basically I wasted 15 cash for nothing
I need help when I try to make an in app purchase it say verify your identity and of course I forgot my security questions and when I reset them they say we have no sufficient information on me so how do I fix that please help
you mean security questions? or Apple-ID password? if you call Apple Support they should provide you with such screen as in the video for resetting your security questions, so, it's instantly! Bests,
When I want to reset my security, I got Alert (Cannot Reset Security Questions) We do not have sufficient information to reset your security questions. Any Solution for me. Thanks...!!!
Hello Safaa , thank u for your video , i had the same issue but my problem is i cant contact apple nor calling them cause im from Iraq also, whenever i choose (talk to apple support right now )they want me to give them my location (i had to choose a county) , and since my country is not listed in their map I cant call them , what should i do ,thank u for your help:)
Bro apple is so dumb, we wanna reset our security because we forgot them. But guess what we need something we want to change cuz we forgot to change it
My problem is,whenever I try to download or update an app.It asks for account password that I’m not logged into..yes I know it but whenever I sign in it says “locked acc use security questions to unlock”.And I don’t know the answers. What do I do?!
I called the apple support, and they can't let me change my security unless I have correct answer or like my old expired visa which I do not have. I was like wtf, and they said just to create a new apple id.
I live in spain but the account that I need to rescue is from japan ( I created it for an exclusive game from japan ) They will allowed me to rescue my account or I will have problems?
Only way to fix it is by activating two way authentification which will allow you sign into your account by using your phone passcode and this can be found on settings.
Is there a way to change them when somebody on a different iphone falied signed in to make my account lock because i cant get to that menu. Its asks me the security questions an since i made it over 12 years ago i have no clue what they are
Why do you even need to verify it when you are already logged in it does not make any sense. Its just like giving your id to the police and then they ask you. Ok sir what time were you born at. Like wtf?
Hey i’ve generated a number from callcentric and i’ve created an account in zoiper.i gave them my number and they call me but i didn’t receive any call from apple support.what can i do?i tried another app -text now- they call me and i answered.i talked to them but they could not hear me but i could hear them. What can i do ? Can anyone help? Sorry for bad language
no, because when they asked me they have my own record opened in there database system how could that be happen or how could I fooled Apple?! COULD YOU? in fact I gave them an old answer that saved in there database system so, they checked with my answer even if one of them is true they will pass me ok. regards
Wait did u say just give them old answers, so what do u mean just say anything random It doesn;t make sense. U should redo vid. btw pretty good enlgish man
Hey guys you dont have to look for security question. Just go to iCloud and click on out email id and go to password and security and u will see two factor authentication, turn on these. You will be able to buy games. I did it 5 min ago. I had a same problems like you guys. Hopefully it will help u guys
SOLUTION!! Have the same issue, workaround as of April 21st 2020, login to Apple ID via iphone then click on your Apple ID on the iphone, then tap "Find My" then tap, Find my iphone and enable offline finding, after this is done the Apple ID will trust your mobile number and enable two way factor and bypass the secrete question and send you a sms code instead.
HELPPP!!! before i watched this videos i tried a lot of times , now is telling me this" Too many incorrect verification attempts You have made too many attempts to answer your security questions.try again later." do someone know how long i need to wait,,,,??????please please please help
i bought a 15 dollars gift card is the first time so it ask for security questions,now i forgot my answers do someone know what can i do ?????????????????
dear, security questions, it's just a data stored on your account record within apple's central database, NOTHING SAVED ON YOUR DEVICE TO BE ABLE TO HACK IT! so, to restore back your security questions there are 2 ways: 1-using rescue email 2-call apple support(before, calling them they gonna need verification from you to restore your security questions and these are : a) - to answer at least one of your old security questions even if it was an old one I mean there are many times you've changed your security question but, try to remember correctly any of them along the changes b) - they gonna verify your identity with your associated credit or debit card within your apple account if you set it. this is all I've got from apple support. I hope this will help you regards.
i havent add a rescue email yet , but i tried too many times the wrong answer now is telling me "Too many incorrect verification attempts You have made too many attempts to answer your security questions" i just want to know how long i have to wait , so i can add a rescue email and reset my questions ,,,
*Everytime when i dont use my iPad for 1 Week, i "MUST" reset my Passwort, because my Password dont work anymore after 1 Week of not using my iPad ;(* *APPLE becomes CRAZY !*
Did you get it unlocked? I found one Pro Check service that processed my iPhone IMEI from Apple server and then gave the unlocking methods for unlock. *Search for iCloudResult from Google. First or second result
I have iPhone 5s iOS 10.3.3 after I reset my phone I tried to log in to my iCloud but sadly I lost the trusted phone no. And I cannot sign in anymore. Can anyone help me sign in again please...I'm crying as I type this
I just love (sarcasm) how they ask for you to answer a security question when the whole reason why I called them is because I FREAKING FORGOT THEM.
No, I've answered old answers not the exact one, because they have archive from their database to know exactly who are you?
and by this point you are right they kind of very very strict to prove your identity :(
Safaa Al-Hayali What's there phone Number?
Safaa Al-Hayali phone number of apple
Exactly!
I hate how insane apples security is
I agree that they are extremely restricted from the security perspective, and that's because they do want to put your data safe at the first place.
Jacob Banik ikr, I forgot mines and I can’t reset it because it’s 2018 and if i wanna reset, I gotta answer one of the questions...apple why.
Cannot Reset Security Questions
We do not have sufficient information to reset your security questions. plz help
It says We don’t have sufficient information to reset your security questions.
Now tell me WHY THE HELL I HAVE TO ANSWER MY SECURITY QUESTIONS WHEN I DON'T REMEMBER THEM?? PISSES ME OFF.
i dont have my password for my apple id tho, and the recovery email idk
Its stupid i barely remembered my password for my old apple ID, when i put it in they still asked for security questions, and i cant get into my account because of the stupid security questions
how do i reset ,as in my case,i forgot security questions,and also the password for my icoud account
I swear to god, with security, why do apple have to fight to the death with security. It asks for more security questions when you literally have forgotten answers. And “ones you can remember?” I can’t remember them!
Ma apple id account got signed in by someone I dont know and that person put security questions which I dont know.
I need to answer the security question to change the password and get my account back from the hacker.
Someone help!
# How to reset security questions if you forgot them (or never knew them because you randomly smashed your keyboard, like me) and had no recovery emailaddress set
Turn on iCloud keychain in iCloud settings menu (if you have that already turned on, this instruction won't help probably)
Enter mobile number
Verify code by SMS
Finish setting up keychain
Press name on top of iCloud settings menu
Password and security
Enable 2 factor authentication (this couldn't be done without setting mobile number because security questions were asked before)
Follow process to finish
Login to appleid.apple.com/account/manage (with 2 factor authentication ofcourse)
Go to the Security part and disable 2-factor authentication
Enter new security questions
Enter recovery email address
Dennis Kn THANK YOU I'VE BEEN TRYING TO FIX THIS FOR MONTHS AND YOU JUST DID IT
Dennis Kn where is the option to verify with sms please?
Dennis Kn where is the option to verify with sms please
OMGMGMGMMGMGM TY SO MUCH 40€ SAved !!! :D
It doesn't work now for me. :(
I did this!!!! they said there wasnt a way to verify me so i got screwed
Does anyone else find it funny that he literally gave us all of his information so we could at anytime get into his account?
hi, it was so helpful but I can't find the apple site that you got help from them
I called them three times, same answer. They try to type in answers to my security questions, they don't work because I don't know the answers, they tell me to try anyway so I do. Doesn't work. When I request a verification code it goes to an email we no longer have. Apple cannot help me. Even that 4 letter ID mentioned in video, I generated that and gave it to them but they still want one correct answer to a security question. It is truly amazing to me that this huge corporation is not able to solve this problem that so many people have. I am POSITIVE they can do something to help, but they REFUSE. It is very frustrating.
I'm sorry this is the only way I've got to solve my problem and I've share it with you.
I hope there is somebody to share his/her solution to this issue..
and as you have seen in the video I've found difficulties in contacting them since they don't support the country where I live in!
All Bests.
man after browsing through countless forms and videos your video gave the perfect solution on this issue. it totally resolved my security questions problem, thank you man you are a life saver. keep up the awesome work.
happy to help :)
My phone was permanently disabled and then I factory reset it and when I did the setup I got the activation lock so I typed in my password and my apple Id is disabled and I don't know the security questions or rescue email, what do I do (I also called them and they said they don't know)
I'm sorry till this moment I couldn't find another way to disable activation lock, so, if you live in a country that has apple support center go to them and discuss your issue with them
Regards.
Jacob Banik
You fined setting and then or u search your apple id .
They ask to answer at least one question for resetting security questions
Hello, Safaa Al-Hayali thankyou so much for this video its really helpful for me.
great job - well done - great video keep it up
iHelpEveryOne Tech&ApplePro I
الله يساعدك صفاء.. شكرا على التعليمات و الفيديوات الرائعه. بس سوال. مديطلع عندي خيار talk to apple support now ممكن اعرف شنو الخلل؟
So helpful! Thank you! 😄
Almost sorry I bought my iphone just because their helpline is a joke and that I need to type in what size underwear I wear just to download a free freaking app.
I can't thank you enough. Your solution worked perfectly. Thanks for sharing
Thank you so much man, helped a lot!!!!
Thank you so much :) ... Worked like a charm :D
When I press password and security it doesn’t hav change security questions wtf because I can’t buy anything on the App Store so basically I wasted 15 cash for nothing
Thank you 😊 so helpful 🇾🇪
I need help when I try to make an in app purchase it say verify your identity and of course I forgot my security questions and when I reset them they say we have no sufficient information on me so how do I fix that please help
I love youuuuuuuuuuuuuuuuuuuu thank you so much i got it. I had 30$ waiting for me like a year a go thx.
Thank u so much bro. It’s very helpful for me.
you're welcome, thanks for your feedback.
would i be able to change my password instantly?? bcz when i was reseting the message says that it will take few days to process.please tell me.
you mean security questions? or Apple-ID password?
if you call Apple Support they should provide you with such screen as in the video for resetting your security questions, so, it's instantly!
Bests,
When I want to reset my security, I got Alert (Cannot Reset Security Questions) We do not have sufficient information to reset your security questions.
Any Solution for me. Thanks...!!!
KIMHOUT TAING me too, what should i do now?
What about if iit says sorry we can reset your answers we don’t have information
Thanks for sharing! Appreciate it ☺️
you're welcome thanks
Hello Safaa , thank u for your video , i had the same issue but my problem is i cant contact apple nor calling them cause im from Iraq also, whenever i choose (talk to apple support right now )they want me to give them my location (i had to choose a county) , and since my country is not listed in their map I cant call them , what should i do ,thank u for your help:)
Wait a min does that email from iCloud Have to be the one that you have to recover because my locked
Bro apple is so dumb, we wanna reset our security because we forgot them. But guess what we need something we want to change cuz we forgot to change it
Great video! it helps alot! thanks
you are welcome
Happy to help :)
Thx u so much, it very helpful
I don't see a link for the CallCentric/Zoiper video, anyone?
my apple id was locked foe security question and my id was not sent to me what to do ?? please suggestion
only to call Apple support team
how
i am form NEPAL
and my iphone was brong from SOUTH KOREA please helpme ???
My problem is,whenever I try to download or update an app.It asks for account password that I’m not logged into..yes I know it but whenever I sign in it says “locked acc use security questions to unlock”.And I don’t know the answers.
What do I do?!
Thank you so much it helped me out
Glad to help, thank you for your feedback.
I called the apple support, and they can't let me change my security unless I have correct answer or like my old expired visa which I do not have. I was like wtf, and they said just to create a new apple id.
I live in spain but the account that I need to rescue is from japan ( I created it for an exclusive game from japan ) They will allowed me to rescue my account or I will have problems?
What if you forgot your E-Mail? Is there a way to change it?
On pressing password and security asking apple password so cant go to change security questions . Pls help my device is 6s
The option for me to change them isn't there
the apple support team will make it appear for you after they confirm your identity!
u really helped me out thx man
no problem,
happy to help you
I have changed email in my main and they send direction but i forgot my password so i dont get directions plzz help me
Only way to fix it is by activating two way authentification which will allow you sign into your account by using your phone passcode and this can be found on settings.
do you need to turn on vpn ?
THANK U FOR THE INFORMATION GIVEN:):):)
you're welcome
العرب دايماً اذكياء اهنيك
Jassem alr تعال اني افتحلك ايميلك بكل سهوله وحولي رصيد
Is there a way to change them when somebody on a different iphone falied signed in to make my account lock because i cant get to that menu. Its asks me the security questions an since i made it over 12 years ago i have no clue what they are
Also the email is my moms an she cant find were her mail is
Hiii... I forgot my Apple ID password as well as security question answer... plzz tell me what can I do
Hi Safaa please my English is so bad can u help me to get back my security question please if u don't mind
Why do you even need to verify it when you are already logged in it does not make any sense. Its just like giving your id to the police and then they ask you. Ok sir what time were you born at. Like wtf?
Hey i’ve generated a number from callcentric and i’ve created an account in zoiper.i gave them my number and they call me but i didn’t receive any call from apple support.what can i do?i tried another app -text now- they call me and i answered.i talked to them but they could not hear me but i could hear them. What can i do ? Can anyone help?
Sorry for bad language
Fixed. Thank you dude for this tutorial.
Just apple support✌🏽✌🏽
I forgot my security email, then they ask to answer 1 of my security email to reset it, wtf
I don’t know what to do because it won’t let me click on password and security without entering the password THAT I DONT KNOW
Wait so you lie to get them to change it?
no, because when they asked me they have my own record opened in there database system how could that be happen or how could I fooled Apple?! COULD YOU?
in fact I gave them an old answer that saved in there database system so, they checked with my answer even if one of them is true they will pass me ok.
regards
Thanks it worked.
What if i dont know ANY of my answers ? .. Help pls
is there an updated video of this?
Sir which application download
Application name please
I dont have this option “change security questions “ whyyyy???!
Got some trust to him and it worked successfully which any method you told left to you I'm happy it's working fine 👍
hy my is activation lock i dont now passsword of icloud id and its show your apple id is disable for security reason help me
SAMEEEEEEE OMG
السلام عليكم اخوسه شلونك عندي مشكله بالحساب مالتي دخلت رصيد ابو 10$ وبعدن اريد افتحه بس يكولي ادخل سؤال الامان بقيت ادخلهن يعني بالتخمين لان ناسيهن كام يطلعلي هيج Too many incorrect verification attempts
ارجو منك اتساعدني طبعا اني بالعراق ساكن شلون الحل
تعال اني افتحه لك واغيرلك اساله الامان
i forget the nameappleID i enter the gmail tell me they cannot find my appleID
Good job
There is no change security question for me help please
perfect furious same only trusted number show for me
Wait did u say just give them old answers, so what do u mean just say anything random
It doesn;t make sense. U should redo vid. btw pretty good enlgish man
I dislike how Apple security works.
They called me and they said i have to answer at least one of the questions what to Safa please help
Naji Humadi
Hey guys you dont have to look for security question. Just go to iCloud and click on out email id and go to password and security and u will see two factor authentication, turn on these. You will be able to buy games. I did it 5 min ago. I had a same problems like you guys. Hopefully it will help u guys
You're a life saver
SOLUTION!! Have the same issue, workaround as of April 21st 2020, login to Apple ID via iphone then click on your Apple ID on the iphone, then tap "Find My" then tap, Find my iphone and enable offline finding, after this is done the Apple ID will trust your mobile number and enable two way factor and bypass the secrete question and send you a sms code instead.
what do you mean all the answers??
+Minak no at most two over three or just one is correct
+Safaa Al-Hayali (Safaa Alaa) ok thanks
+Minak you are welcome
+Safaa Al-Hayali (Safaa Alaa) IT WORKS!!!!!!
of course :)
They gave me a verification code what to do now?
I cant reset my security questions i bought this gift cards and i cant buy anything please help me i just wasted my money😭
AC same
how much is ipad x in filipino
HELPPP!!! before i watched this videos i tried a lot of times , now is telling me this" Too many incorrect verification attempts
You have made too many attempts to answer your security questions.try again later."
do someone know how long i need to wait,,,,??????please please please help
i bought a 15 dollars gift card is the first time so it ask for security questions,now i forgot my answers do someone know what can i do ?????????????????
dear, security questions, it's just a data stored on your account record within apple's central database, NOTHING SAVED ON YOUR DEVICE TO BE ABLE TO HACK IT!
so, to restore back your security questions there are 2 ways:
1-using rescue email
2-call apple support(before, calling them they gonna need verification from you to restore your security questions and these are :
a) - to answer at least one of your old security questions even if it was an old one I mean there are many times you've changed your security question but, try to remember correctly any of them along the changes
b) - they gonna verify your identity with your associated credit or debit card within your apple account if you set it.
this is all I've got from apple support.
I hope this will help you
regards.
i havent add a rescue email yet , but i tried too many times the wrong answer now is telling me "Too many incorrect verification attempts
You have made too many attempts to answer your security questions" i just want to know how long i have to wait , so i can add a rescue email and reset my questions ,,,
do i wait ?
السلام عليكم انقليزيتي لك عليها ممكن تسويلي الخطوات ؟ احول لك من بايبال ٢ دولار بالمقابل ؟ بالله
*Everytime when i dont use my iPad for 1 Week, i "MUST" reset my Passwort, because my Password dont work anymore after 1 Week of not using my iPad ;(*
*APPLE becomes CRAZY !*
body go to skype it is free to call to the ( u.s ) from apple phones support i try it to many times and just the u.s becuas its enternationaly free
Thank u this help me with my security question
you are welcome, I'm happy for you :)
+Safaa Al-Hayali (Safaa Alaa) I forgot my questions and my Apple ID is locked. What can I do?
do you have credit card associated with your apple account?
Safaa Al-Hayali i cant have free number to call
you are boss man
thanks man
I don’t know my Apple ID password already called Apple they can’t help me and called google
hey dude do u have email
i wanna ask with u dude
i have the same problem to
Did you get it unlocked? I found one Pro Check service that processed my iPhone IMEI from Apple server and then gave the unlocking methods for unlock.
*Search for iCloudResult from Google. First or second result
I don't have the Reset by email option
they did not call me :(
what a matter
i am from iraq pleas help me
It doesnotshow change security question help me
Hi, please how to create a phone number on zoiper please
The call central website
I have iPhone 5s iOS 10.3.3 after I reset my phone I tried to log in to my iCloud but sadly I lost the trusted phone no. And I cannot sign in anymore. Can anyone help me sign in again please...I'm crying as I type this
I tried recovery too. But they haven't send me any message I have been waiting for month
call them? have you?
I don’t have the iCloud option in my settings
Sara Sliger tap on your apple id in settings then scroll down. Theres an iCloud option
How if i dont have rescue email?
It doesn’t even say change security questions HELP
WHAT HAPPENS IF YOUR IPAD RESET AND YOU CANT GET BACK IN BECAUSE YOU FORGOT YOUR APPLE ID !!!!!!
اذا انت من العراق يعني اكيد تعرف عربي اني ما طلعلي مكان اكتب بي الرقم ساعدني من فضلك