You can get a counterfeit claim from companies directly especially if listed as new. I received a counterfeit takedown and the email had a contact email for the company. I emailed them since I had bought the item in Amazon and they apologized and told eBay to relist for me. Tbh I think some companies are just trying to discourage resale of their item and are banking on not being challenged. If the takedown does not have a contact, I agree to not poke the bear
Regarding the inquiry about store sell through rate, that information is very important to someone who needs to make a certain amount of money each month. Knowing your sell through rate helps you calculate approximately how many items you should have in your store to generate the amount of monthly profit you’re trying to make. Then you can take that information and decide whether you want to maintain that inventory level or change what you sell to adjust the profit per item and ultimately end up at your desired income. It can be an eye-opening calculation.
I only factor in sell-through rate if the item will be "difficult" in some way (Difficult to list, hard to pack, or large and inconvenient to store). I feel a quick selling item is worth a small inconvenience.
Items also get flagged and ended as counterfeit if you're selling internationally and one of the countries doesn't allow that item. I had this happen recently with a cosmetics item that I'd purchased from a reputable major retailer. I just changed it to domestic shipping only and it's been fine since. The long and long of this is that it may be worth the seller's while to pick up the phone and call to find out why it was ended for being counterfeit.
condition is not random, at least in the video games category, each condition has an info popup describing in great detail which attributes must be met for each condition tier.
RE: The sealed board game - This happens when board game manufacturers restrict sales to authorized dealers. (Ticket to Ride is an example.) Only authorized sellers can sell these games new. (Used us usually fine.) Same thing with things like the Furminator, Beach Body Workout DVDs etc
I've seen so many Pokemon cartridges for Gameboy that are repro being sold without the mention of it being a repro and they are still there being sold, easy for someone who doesn't understand much to buy it thinking they are originals
I sold one vinyl record over 10 years ago, packed it up fairly well and it broke in transit. Haven't sold any more since. Inexpensive fragile items that are expensive to pack are generally something I avoid these days.
I sold $300 ceramic vintage vase, packed it good as well, the destination was about 150-200 miles, it broke, that was painful, now every time I sell something fragile I get scared a bit lol
When a seller doesn’t show obvious problems in photos then I get upset. I recently bought a lot of doll clothes, none of the large stains and rips were shown, all the good sides were pictured. Pictures are important and if you haven’t shown defects you can expect bad feedback.
The product research tool is helpful in searching sold items going back 3 years, when general searches don't give back much results, typically rare to moderately scarce items would be suited for this search option and to track the changes in the value of an item over time, if that doesn't work Worthpoint is another option tracking sales going back 10 years.
As always Sir, awesome content and thank you. I have gotten the hang of Flipwise and it is saving me time on the 'backend' / closeout portion of a sale. UI is REALLY well done!
The perfect sell through rate is selling the exact number of items you can list in the same amount of time. My store is 600 items. I sell 150 items a month. I list 150 items a month. I had a higher sell through before at 200 items a month but kept bumping my profit margins higher to sell less. My store was shrinking and was incapable of growing unless I put in more time. Funny thing is, I make the same amount of money selling 150 per month now vs 200. The only way to know for sure is experience over a long amount of time, being consistent and constantly making small changes to see how it affects sales.
Ron, your 90 day sell though would actually be 58% since you’ve only been selling for 45 days. That really good for a beginner. It’ll improve as you get used to what items are junky.
Ha! I think I looked at that same walls coverall at savers in chesterfield at about that time. I put it in my cart then decided against it and put it back on the rack!
Justin, I want to thank you so much for sharing all of your knowledge with us. I made some big sales the last 2 weeks and I know you had a hand in that. Thank you so very much!
Thanks for taking my question! How do I know if it's a VERO claim? We're just going to add the board game to our family collection, but I'm still curious. OH, and the tennis shoes cleared the authentication, so that was a win!
I received a removed from viewing because I showed a picture off of Delta of a very expensive discontinued faucet. I assumed because it was no longer sold anywhere, I could show what the faucet looks like out of the box. I was wrong. Delta contacted eBay and I had to take the picture down and they relisted. No Vero.
Was it Ticket to Ride or similar? New "specialty" boardgames are notorious for manufacturers only allowing sale by authorized vendors. Used ones are typically allowed but not new as the manufacturer wants to support their authorized dealers (and often fixed pricing.) I have no idea why the notice is counterfeit but have seen and heard this with Ticket to Ride. My guess is the manufacturer flags it that way given it's not authorized and thus "fake."
@debrahansley I cant say for sure but would guess eBay is the most common depending on how and who is scanning. (My first experience was with the Furminator pet grooming tool. It was new in package and had been listed for several weeks before I received the counterfeit notice. I researched it and found they are also an "authorized dealer only" company.) It could also be that another user flagged it after they had theirs taken down ("If I can't sell mine, you can't sell yours.")
I bought an old bottle of rare whiskey in it's original box in June 2024. I'm in the process of sending it to an auction house in the UK. They gave me an estimate that would be a healthy ROI but I'm going to do it mostly for the experience. Curious to see what happens after shipping costs, taxes and fees. Only have $8 invested so far.
I noticed many resellers have thousands and thousands and thousands of listings in the pre-owned category not yet sold and it doesn't account for all the inventory not listed how does that affect numbers at the end of the year. Example, all the stuff that was purchased to resell in 2024 that hasn't sold by 2025 what do you do. Do you claim a loss ? Could you bring the topic up in a video, not so much about advice because I know TH-camrs don't like to give tax advice but could you at least explain how you personally handle yours. Thanks , videos are always soothing i like the ambience.
If I bought items that only had good sell through rates !! I wouldn't have anything for sale in my store !! I just don't find a lot of great items that I can buy at a price low enough to make a profit!!
Love the vids! Quick question… I am listing a machine that will be shipped out in 3 boxes. I’m new to this situation so how would I go about doing that? Thanks again for the great videos.
You often have asked what we classify vintage as. Id like to mention what I noticed recently, in the collectibles category, at least. E-bay classifies collectibles vintage if they are Pre-1970's.
Not a question but more of a suggestion. As a business owner that buys and sells on eBay, I had a problem a few years ago with a seller. I opened a claim and left them negative feedback for an item they never shipped. Then they started purchasing off me using multiple different accounts and filed a not as described claim against about a dozen sales in short order. I did get a hold of eBay customer service and they were able to link all of these accounts to one person, the same person that I purchased from. Although eBay shut down all of their accounts, I didn’t want my buying activities to somehow compromise my selling account so I opened a second eBay account dedicated to buying only and haven’t had a problem since. Therefore, I think it might be a good idea to have a separate selling account and a separate buying account. Oh, and it’s also a good idea if you sell out of your house to use a different return address. Getting an address at a UPS store, for example would work. You don’t want angry customers showing up at your house.
13:02 when I do research on eBay or open a pop-up when I'm looking at Facebook they have those Amazon product pop-ups anytime I look at anything than in my social feeds I start getting advertising for the things that I was looking at so I think that the information at this point is being sold to so many third parties that there's no getting out of them then advertising and sending us offers it's crazy how deep that rabbit hole goes 😅
Shipping same day comment. Isn't it considered "shipped" once you create the shipping label? Most of what I sell are trading cards. I can typically print a label for the card, seconds after the order is placed no matter what time of day it is. That typically marks it as "shipped" in eBay, even though I haven't actually dropped it in the mail yet.
This works as long as the item arrives within the time advertised to the buyer. If it doesn't arrive in that time AND the initial scan occurred AFTER the handling time, eBay considers it late and dings your account. Source: www.ebay.com/help/policies/selling-policies/seller-performance-policy?id=4347#late-shipment
This is easier to pull off with cards, assuming you’re using eBay standard envelope shipping, because they have limited tracking. It’s more obvious if you do this with other items as they’re tracked more heavily and are also more likely to arrive late.
If I sell something late on a Friday it is not going to the post office until Monday morning. I work third shift so I'm not going Saturday by the noon post office cut off. I typically go to post office later at night on my way to work since they are very close by. I'm wondering if technically Tuesday would be the cut off as one day shipping. If a salecomes in late Friday night after business hours, wouldn't it roll over to the next "business day", which would be Monday? And if it's a Monday sale, it would need to go out on Tuesday?? I've been wondering this and if I don't have to make a day time trip to the post office. (That's my sleepy time😊) And I can just drop it off when I go to work Monday night?? Phew, that was a long winded explanation/question 😂 my apologies...
@@bobbiellison4315 I do next day shipping and anything I sell on the weekend has shipped by Monday. I think it would depend on the last pick up of things dropped in the box. My PO has a self-service machine. I don't print my labels at home. When I sell something on the weekend, I drop it off over the weekend, so it goes out Monday morning. Would you be able to drop off on the weekend without disturbing your sleep? If an item sells, on Friday even through Sunday evening, Monday will be your ship by day. Weekends, even if the post office is open Saturday morning, do not count as a day. It sounds like you drop your items off after the PO is closed, so a Friday evening sale would be able to be dropped off Sunday anytime to ensure a Monday scan, if that is doable for you. If not, maybe consider a two day ship time, so packages dropped off Monday evening, and scanned Tuesday, wouldn't get a ding. Hope this helps!
It seems to me like counterfeiting a board game would be more work than what you could make. Granted, some new board games cost a lot of money, but still…
If you're not using the eBay research tool, for items with accepted offers, you are not going to see actual sale prices when you're looking at sold items. You're only going to see that an offer was accepted.
As a Bills fan, don’t feel too bad about not getting to see your team in the Super Bowl as a kid in the nineties. It’s not always all it’s cracked up to be.
On that same regard here in Denver I was a kid during Elways back to back win. It was so exciting all I wanted to be was a quarter back. Then I grew up, and I'm not even somewhat interested in football anymore 😅. Sometimes, getting to see your win as a kid means you just peak too early and end up just going into retail 😂.
Ebay has some sort of system in place for counterfeits because I had a listing I saved as a scheduled listing to go live a week later, and within an hour of saving it as a scheduled listing, I received an email that it was removed for being counterfeit. I also couldn't access my scheduled listing during that hour (I went to try edit it and the title was blank and when I clicked the link I got a page couldn't be found). Being the listing wasn't even live yet, ebay must have some system in place to look for these kinds of things.
I use a chrome extension (I think it's called blaze) that I can do /cond and this auto types... "Preowned, gently used item, in Great Condition. Please review all photos" ... if the item has something wrong with it I add (after great condition) "EXCEPT there is (describe any flaws/issues). if the item is not in great condition because it's well used then I don't use the words great condition I use "good condition" . I will not sell some thing that I can't say is in at least good condition it's not worth it to risk getting negative feedback and returns. if a size on a pair of pants says 34 inches and I measure it and it's 30.5 inches I use the 30.5 inches in the description in parentheses after the size on the tag because it might be jeans that sits low on the hips that end up being 34 inches due to the style. but I just feel like it kind of covers us as a seller to be as transparent as possible. I take a lot of photos and I play a measuring tape on all clothing items and measure shoulders chest sleeves if it looks like it's a little stretched out at the bottom if it's a T-shirt I measure the bottom of it and the length on the back from the bottom of the collar to the bottom edge. it's a lot to do but I get very few returns like only a couple year. granted I'm not a big seller but that's what makes it so important is I can't afford to have a bunch of returns because I am such a small seller.
If the manufacturer submits a VERO claim, It will be taken down almost immediately. I had a Delta faucet that was removed. Not because I couldn't sell the faucet but because I used one of the pictures from their website. I relisted with my own photos of the sealed box and all was well.
Thanks for your videos Justin. Here's a question for you: Have you found an efficient way to search eBay's "sold items" when you are out garage sailing? On the eBay app, it looks to me like you have to search for your item, and then: Filter > Show More > Sold Items. Not a big deal, but then you have to reset the filter for every other item that you look up. Is there a way to make the filter persistent so you are only searching sold items, or is there a quick alternative way to search?
I’m from St. Louis and I live in Kansas City now and I’ll always pick up Kansas City Chiefs stuff. It will eventually sell, especially if they win the Super Bowl this year oh my goodness!!!
You could pick up high sell through rate items and still not price correctly which make for a poor store STR. It sounds like the seller was new so he might want to clear 90 days before calculating STR
12:22 question! Do you refer to certain pictures in your description when pointing out flaws? For instance, your example about the hole. Would you say there’s a hole in the shirt and then in parentheses put (photo 7)? Or is that unnecessary? I have been doing that but I find it makes my listing process slower because I keep having to go back to refer to certain photos. On the other hand, I do that to try to lessen the chance that I will get a return for item not as described. I appreciate your advice!
I have been using priority calculated 3 day shipping and I have been owing money to eBay even though the buyer is supposed to pay for this. It’s happening alot. How do I prevent this from happening. Thank you for your help. Maria Phyllis
Hi Justin, you say in many videos that some items don't sell for months. Those not selling right away, Do you close and relist them as a New listing each month or just let them renew automatically without a new item number listing? Thank you
27:32 since eBay just recently won that court case saying they're just a middleman and they are not responsible for people selling unauthorized or illegal goods on eBay you can bet that government officials like the police are going to go after the sellers that are doing it. I would not sell alcohol unless you have a license to sell alcohol and I would not sell alcohol on eBay if I had a license to sell alcohol because you can't control who's on the other end receiving that alcohol and you may end up with a lawsuit from a very upset parent whose kid just bought alcohol on their ebay account then got drunk or got a friend drunk and hurt themselves or someone else not to mention jail time for selling alcohol to a minor.
Your videos are some of the most informative videos I've found on reselling on eBay. I really appreciate the content as well as the fact that you put each individual question with a timestamp. I've noticed that just as you've said, video games fly off the shelf. With video games that are on a disc, it's easy to look for scratches to determine whether or not it's a good buy. Do you have a way to test video games before listing them to ensure that they work?
I have question about coupons on eBay. A couple weeks ago I finally had someone use one, but in doing so, it raised a concern. My top rated sales amount reflects the purchase price minus the coupon amount. HOWEVER, when I look at the paid and shipped sales amount, it reflects the price before the coupon was applied. While these two often don't match, I am pretty certain it is the latter that appears on the tax form. I am not concerned about having to pay tax on one coupon that was used, but if I were having to pay taxes every year on thousands of dollars of income that I didn't actually get, that would be an issue. Do you know if this is the case?
My wife is a teacher and she would like to start selling on eBay part-time to make some extra money for things for her classroom, etc. I have a retail business and also sell an eBay as part of that business. I typically list items from my home office vs my retail location. Is there any downside to having multiple eBay accounts in the same household?
I’ve got the opportunity to consign a few items selling for $4k-$7k . I’ve never sold anything this high . What should I consider when selling high dollar items?
Hi! I'm setting up my eBay store. And I was wondering how important the "about" section is. Does your profile picture and "What we get passionate about" matter to anyone? Is there anything to do or definitely do not do when setting up the profile picture and About me section? Thank you!
So after 6months of selling on ebay, a shipped package got lost in transit. Even tho, i purchased my label thru ebay, they tell me they cant do anything about it and that i should call my carrier.. that in the worst case scenario, i will have to refund the seller and deal with post canada (thanks god i always buy label with tracking and insurance). Whats ur thought on this? Any advice on how to deal with that sort of stuff? Will post canada really refund me? If it ever happenned to you, please share your experience and how you managed to resolve it, thank you🤟🏽💯
Not that it happens often but once in a while we will pick up electronics that don't end up working and cannot be returned. Can you write that off from your final profit come tax time?
What do you do when a buyer harasses you that you have falsely advertised your product BUT in fact your advertising was entirely accurate? Like of you listed a part and it’s compatible appliance yet they threaten you about it?
Hi Justin, I'm about in tears with this shipping delimma. I see Thousands of people selling Tiny jewelry for $3-$5 with Free shipping and I can't get my shipping cost for under the Advantage rate of $4.31-8.90 per small package! I tried to send both 1st class envelope and more expensive Large 1st. Class envelope BUT my Post Office says NO NOT ALLOWED, due to it not being Completely Flat and uniform with a tiny 1/4" rise or barely even that much. Plus shipping that way i dont get a Tracking number either. And eBay won't generate a Shipping label for anything below the Advantage Rate. The Post Office has a chart and they say eBay is Wrong! How are these Thousands of people shipping these low cost items with Free shipping? And how can I ship my Tiny low cost items like rings, earrings, chains and pendants that I sell for $7.50 - $12.50? I was about to Cry today after leaving the Post Office 😢
Ima noob but it could be they have a higher band of shipping. Aus post has 5 bands. I think you have to send a certain amount of items to reach higher bands.
Chinese sellers by chance? They can ship for pennies to us, it's a very unfair advantage they have over the USA sellers. Plus Ebay pushes their Chinese sellers as they make them huge $$$$. Also possible drop shippers who are ordering straight from Temu, Alibaba, DH Gate, etc., and shipping to you. Just some guesses.
This is kind of off subject, but can anyone explain to me why when someone sends you an offer on your item, and you counter offer with one or two dollars more, they send a counter offer for five dollars LESS than their first offer. It is so juvenile. Is there any real reason they would do something that dumb?
+10 under promise, over deliver. When I get feedback on condition, it's always "much nicer than described". Thats my goal. I price things where I make a good profit, and I like it when I delight buyers. This is feedback I got yesterday "Way cool. Very nice. Very well organized and packaged. Way nicer than expected. Great Seller. A+++++"
13:02 when I do research on eBay or open a pop-up when I'm looking at Facebook they have those Amazon product pop-ups anytime I look at anything than in my social feeds I start getting advertising for the things that I was looking at so I think that the information at this point is being sold to so many third parties that there's no getting out of them then advertising and sending us offers it's crazy how deep that rabbit hole goes 😅
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You can get a counterfeit claim from companies directly especially if listed as new. I received a counterfeit takedown and the email had a contact email for the company. I emailed them since I had bought the item in Amazon and they apologized and told eBay to relist for me. Tbh I think some companies are just trying to discourage resale of their item and are banking on not being challenged. If the takedown does not have a contact, I agree to not poke the bear
Regarding the inquiry about store sell through rate, that information is very important to someone who needs to make a certain amount of money each month. Knowing your sell through rate helps you calculate approximately how many items you should have in your store to generate the amount of monthly profit you’re trying to make. Then you can take that information and decide whether you want to maintain that inventory level or change what you sell to adjust the profit per item and ultimately end up at your desired income. It can be an eye-opening calculation.
I only factor in sell-through rate if the item will be "difficult" in some way (Difficult to list, hard to pack, or large and inconvenient to store). I feel a quick selling item is worth a small inconvenience.
Items also get flagged and ended as counterfeit if you're selling internationally and one of the countries doesn't allow that item. I had this happen recently with a cosmetics item that I'd purchased from a reputable major retailer. I just changed it to domestic shipping only and it's been fine since. The long and long of this is that it may be worth the seller's while to pick up the phone and call to find out why it was ended for being counterfeit.
condition is not random, at least in the video games category, each condition has an info popup describing in great detail which attributes must be met for each condition tier.
RE: The sealed board game - This happens when board game manufacturers restrict sales to authorized dealers. (Ticket to Ride is an example.) Only authorized sellers can sell these games new. (Used us usually fine.) Same thing with things like the Furminator, Beach Body Workout DVDs etc
I've seen so many Pokemon cartridges for Gameboy that are repro being sold without the mention of it being a repro and they are still there being sold, easy for someone who doesn't understand much to buy it thinking they are originals
I sold one vinyl record over 10 years ago, packed it up fairly well and it broke in transit. Haven't sold any more since. Inexpensive fragile items that are expensive to pack are generally something I avoid these days.
Vinyl records are notoriously hard to ship (cheaply), same with comic books.
I sold $300 ceramic vintage vase, packed it good as well, the destination was about 150-200 miles, it broke, that was painful, now every time I sell something fragile I get scared a bit lol
I don’t do vinyl because the buyers are extremely anal. Don’t want to deal with that bs.
I read somewhere a guy using pizza boxes to ship records. Never done it myself though
When a seller doesn’t show obvious problems in photos then I get upset. I recently bought a lot of doll clothes, none of the large stains and rips were shown, all the good sides were pictured. Pictures are important and if you haven’t shown defects you can expect bad feedback.
Rightfully so! I’d rather be very picky and transparent when listing then let down a buyer and have a return.
The product research tool is helpful in searching sold items going back 3 years, when general searches don't give back much results, typically rare to moderately scarce items would be suited for this search option and to track the changes in the value of an item over time, if that doesn't work Worthpoint is another option tracking sales going back 10 years.
As always Sir, awesome content and thank you. I have gotten the hang of Flipwise and it is saving me time on the 'backend' / closeout portion of a sale. UI is REALLY well done!
The perfect sell through rate is selling the exact number of items you can list in the same amount of time. My store is 600 items. I sell 150 items a month. I list 150 items a month. I had a higher sell through before at 200 items a month but kept bumping my profit margins higher to sell less. My store was shrinking and was incapable of growing unless I put in more time. Funny thing is, I make the same amount of money selling 150 per month now vs 200. The only way to know for sure is experience over a long amount of time, being consistent and constantly making small changes to see how it affects sales.
Whats your average sale price?
Whats your ASP?
ASP?
Ron, your 90 day sell though would actually be 58% since you’ve only been selling for 45 days. That really good for a beginner. It’ll improve as you get used to what items are junky.
If you sign out of eBay when you are searching comps you will avoid receiving seller offers on items you are researching.
Ha! I think I looked at that same walls coverall at savers in chesterfield at about that time. I put it in my cart then decided against it and put it back on the rack!
Probably a good move.
There is an industry standard/recommendation on store sales. Ive heard 1% of your inventory should sell every day as a basis metric.
Justin, I want to thank you so much for sharing all of your knowledge with us. I made some big sales the last 2 weeks and I know you had a hand in that. Thank you so very much!
Thanks for taking my question! How do I know if it's a VERO claim? We're just going to add the board game to our family collection, but I'm still curious. OH, and the tennis shoes cleared the authentication, so that was a win!
It'll be obvious in the email they send you. The last VeRO I got said: "Your listing was removed: VeRO Unauthorized Item Policy"
I received a removed from viewing because I showed a picture off of Delta of a very expensive discontinued faucet. I assumed because it was no longer sold anywhere, I could show what the faucet looks like out of the box. I was wrong. Delta contacted eBay and I had to take the picture down and they relisted. No Vero.
Was it Ticket to Ride or similar? New "specialty" boardgames are notorious for manufacturers only allowing sale by authorized vendors. Used ones are typically allowed but not new as the manufacturer wants to support their authorized dealers (and often fixed pricing.) I have no idea why the notice is counterfeit but have seen and heard this with Ticket to Ride. My guess is the manufacturer flags it that way given it's not authorized and thus "fake."
@@JT-vl5kk This is great to know for the future! Thank you so much! Do you know if these types of companies scan all platforms in this manner?
@debrahansley I cant say for sure but would guess eBay is the most common depending on how and who is scanning. (My first experience was with the Furminator pet grooming tool. It was new in package and had been listed for several weeks before I received the counterfeit notice. I researched it and found they are also an "authorized dealer only" company.) It could also be that another user flagged it after they had theirs taken down ("If I can't sell mine, you can't sell yours.")
I bought an old bottle of rare whiskey in it's original box in June 2024. I'm in the process of sending it to an auction house in the UK. They gave me an estimate that would be a healthy ROI but I'm going to do it mostly for the experience. Curious to see what happens after shipping costs, taxes and fees. Only have $8 invested so far.
I noticed many resellers have thousands and thousands and thousands of listings in the pre-owned category not yet sold and it doesn't account for all the inventory not listed how does that affect numbers at the end of the year. Example, all the stuff that was purchased to resell in 2024 that hasn't sold by 2025 what do you do. Do you claim a loss ? Could you bring the topic up in a video, not so much about advice because I know TH-camrs don't like to give tax advice but could you at least explain how you personally handle yours. Thanks , videos are always soothing i like the ambience.
If I bought items that only had good sell through rates !! I wouldn't have anything for sale in my store !! I just don't find a lot of great items that I can buy at a price low enough to make a profit!!
Love the vids! Quick question… I am listing a machine that will be shipped out in 3 boxes. I’m new to this situation so how would I go about doing that? Thanks again for the great videos.
You often have asked what we classify vintage as. Id like to mention what I noticed recently, in the collectibles category, at least. E-bay classifies collectibles vintage if they are Pre-1970's.
Hello Justin, does it matter what time of day or night to post new listings?
No it does not! I talk about that and a lot more about how the eBay algorithm works in this video: th-cam.com/video/elNLd5v7n_o/w-d-xo.html
@@justinresells Thank you
Not a question but more of a suggestion. As a business owner that buys and sells on eBay, I had a problem a few years ago with a seller. I opened a claim and left them negative feedback for an item they never shipped. Then they started purchasing off me using multiple different accounts and filed a not as described claim against about a dozen sales in short order. I did get a hold of eBay customer service and they were able to link all of these accounts to one person, the same person that I purchased from. Although eBay shut down all of their accounts, I didn’t want my buying activities to somehow compromise my selling account so I opened a second eBay account dedicated to buying only and haven’t had a problem since. Therefore, I think it might be a good idea to have a separate selling account and a separate buying account. Oh, and it’s also a good idea if you sell out of your house to use a different return address. Getting an address at a UPS store, for example would work. You don’t want angry customers showing up at your house.
13:02 when I do research on eBay or open a pop-up when I'm looking at Facebook they have those Amazon product pop-ups anytime I look at anything than in my social feeds I start getting advertising for the things that I was looking at so I think that the information at this point is being sold to so many third parties that there's no getting out of them then advertising and sending us offers it's crazy how deep that rabbit hole goes 😅
Shipping same day comment. Isn't it considered "shipped" once you create the shipping label? Most of what I sell are trading cards. I can typically print a label for the card, seconds after the order is placed no matter what time of day it is. That typically marks it as "shipped" in eBay, even though I haven't actually dropped it in the mail yet.
This works as long as the item arrives within the time advertised to the buyer. If it doesn't arrive in that time AND the initial scan occurred AFTER the handling time, eBay considers it late and dings your account.
Source: www.ebay.com/help/policies/selling-policies/seller-performance-policy?id=4347#late-shipment
You are correct. I feel dishonest doing that, so I print off of a QR code at the post office, when I actually drop it off😊
This is easier to pull off with cards, assuming you’re using eBay standard envelope shipping, because they have limited tracking. It’s more obvious if you do this with other items as they’re tracked more heavily and are also more likely to arrive late.
If I sell something late on a Friday it is not going to the post office until Monday morning. I work third shift so I'm not going Saturday by the noon post office cut off. I typically go to post office later at night on my way to work since they are very close by. I'm wondering if technically Tuesday would be the cut off as one day shipping. If a salecomes in late Friday night after business hours, wouldn't it roll over to the next "business day", which would be Monday? And if it's a Monday sale, it would need to go out on Tuesday?? I've been wondering this and if I don't have to make a day time trip to the post office. (That's my sleepy time😊) And I can just drop it off when I go to work Monday night?? Phew, that was a long winded explanation/question 😂 my apologies...
@@bobbiellison4315 I do next day shipping and anything I sell on the weekend has shipped by Monday. I think it would depend on the last pick up of things dropped in the box. My PO has a self-service machine. I don't print my labels at home. When I sell something on the weekend, I drop it off over the weekend, so it goes out Monday morning. Would you be able to drop off on the weekend without disturbing your sleep? If an item sells, on Friday even through Sunday evening, Monday will be your ship by day. Weekends, even if the post office is open Saturday morning, do not count as a day. It sounds like you drop your items off after the PO is closed, so a Friday evening sale would be able to be dropped off Sunday anytime to ensure a Monday scan, if that is doable for you. If not, maybe consider a two day ship time, so packages dropped off Monday evening, and scanned Tuesday, wouldn't get a ding. Hope this helps!
I always thought the Walls coveralls would sell well, but they don't have a great ROI. I pass on those as well.
I tried changing those settings for same/next day shipping and they never took.
I'm skipping Walls, they should sell better than they are.
In addition to the art comment…I always measure frame for listing details then in description I mention both the art size as well as the frame size.
Forget eBay- do you want a visit from the ATF for selling liquor without a license??
The A in ATF is for Alcohol.
Yes. This!
I use the 14.5 x 19 poly mailer for bibs and coveralls
Another quality video!!! Keep up the great work!
+1
It seems to me like counterfeiting a board game would be more work than what you could make. Granted, some new board games cost a lot of money, but still…
If you're not using the eBay research tool, for items with accepted offers, you are not going to see actual sale prices when you're looking at sold items. You're only going to see that an offer was accepted.
th-cam.com/video/PBG76kFyCUY/w-d-xo.html
As a Bills fan, don’t feel too bad about not getting to see your team in the Super Bowl as a kid in the nineties. It’s not always all it’s cracked up to be.
On that same regard here in Denver I was a kid during Elways back to back win. It was so exciting all I wanted to be was a quarter back. Then I grew up, and I'm not even somewhat interested in football anymore 😅. Sometimes, getting to see your win as a kid means you just peak too early and end up just going into retail 😂.
Go Bills 👍🏻
Ebay has some sort of system in place for counterfeits because I had a listing I saved as a scheduled listing to go live a week later, and within an hour of saving it as a scheduled listing, I received an email that it was removed for being counterfeit. I also couldn't access my scheduled listing during that hour (I went to try edit it and the title was blank and when I clicked the link I got a page couldn't be found). Being the listing wasn't even live yet, ebay must have some system in place to look for these kinds of things.
That explains when I have zero watchers on an item , but it tells me to send an offer
I use a chrome extension (I think it's called blaze) that I can do /cond and this auto types... "Preowned, gently used item, in Great Condition. Please review all photos" ... if the item has something wrong with it I add (after great condition) "EXCEPT there is (describe any flaws/issues). if the item is not in great condition because it's well used then I don't use the words great condition I use "good condition" . I will not sell some thing that I can't say is in at least good condition it's not worth it to risk getting negative feedback and returns. if a size on a pair of pants says 34 inches and I measure it and it's 30.5 inches I use the 30.5 inches in the description in parentheses after the size on the tag because it might be jeans that sits low on the hips that end up being 34 inches due to the style. but I just feel like it kind of covers us as a seller to be as transparent as possible. I take a lot of photos and I play a measuring tape on all clothing items and measure shoulders chest sleeves if it looks like it's a little stretched out at the bottom if it's a T-shirt I measure the bottom of it and the length on the back from the bottom of the collar to the bottom edge. it's a lot to do but I get very few returns like only a couple year. granted I'm not a big seller but that's what makes it so important is I can't afford to have a bunch of returns because I am such a small seller.
If the manufacturer submits a VERO claim, It will be taken down almost immediately. I had a Delta faucet that was removed. Not because I couldn't sell the faucet but because I used one of the pictures from their website. I relisted with my own photos of the sealed box and all was well.
Thanks for your videos Justin. Here's a question for you: Have you found an efficient way to search eBay's "sold items" when you are out garage sailing? On the eBay app, it looks to me like you have to search for your item, and then: Filter > Show More > Sold Items. Not a big deal, but then you have to reset the filter for every other item that you look up. Is there a way to make the filter persistent so you are only searching sold items, or is there a quick alternative way to search?
I’m from St. Louis and I live in Kansas City now and I’ll always pick up Kansas City Chiefs stuff. It will eventually sell, especially if they win the Super Bowl this year oh my goodness!!!
You could pick up high sell through rate items and still not price correctly which make for a poor store STR. It sounds like the seller was new so he might want to clear 90 days before calculating STR
great point!
12:22 question! Do you refer to certain pictures in your description when pointing out flaws? For instance, your example about the hole. Would you say there’s a hole in the shirt and then in parentheses put (photo 7)? Or is that unnecessary? I have been doing that but I find it makes my listing process slower because I keep having to go back to refer to certain photos. On the other hand, I do that to try to lessen the chance that I will get a return for item not as described. I appreciate your advice!
I have been using priority calculated 3 day shipping and I have been owing money to eBay even though the buyer is supposed to pay for this. It’s happening alot. How do I prevent this from happening. Thank you for your help.
Maria Phyllis
Hi Justin, you say in many videos that some items don't sell for months. Those not selling right away, Do you close and relist them as a New listing each month or just let them renew automatically without a new item number listing? Thank you
28:55 did you check to see if that Pokémon Silver still had a working save battery? Most are dead at this point and need to be replaced
27:32 since eBay just recently won that court case saying they're just a middleman and they are not responsible for people selling unauthorized or illegal goods on eBay you can bet that government officials like the police are going to go after the sellers that are doing it. I would not sell alcohol unless you have a license to sell alcohol and I would not sell alcohol on eBay if I had a license to sell alcohol because you can't control who's on the other end receiving that alcohol and you may end up with a lawsuit from a very upset parent whose kid just bought alcohol on their ebay account then got drunk or got a friend drunk and hurt themselves or someone else not to mention jail time for selling alcohol to a minor.
"I don't tend to sell things that are likely to be counterfeit - I don't sell purses."
#1 flip of the week is a purse 😅
Your videos are some of the most informative videos I've found on reselling on eBay. I really appreciate the content as well as the fact that you put each individual question with a timestamp. I've noticed that just as you've said, video games fly off the shelf. With video games that are on a disc, it's easy to look for scratches to determine whether or not it's a good buy. Do you have a way to test video games before listing them to ensure that they work?
I have question about coupons on eBay. A couple weeks ago I finally had someone use one, but in doing so, it raised a concern. My top rated sales amount reflects the purchase price minus the coupon amount. HOWEVER, when I look at the paid and shipped sales amount, it reflects the price before the coupon was applied. While these two often don't match, I am pretty certain it is the latter that appears on the tax form. I am not concerned about having to pay tax on one coupon that was used, but if I were having to pay taxes every year on thousands of dollars of income that I didn't actually get, that would be an issue. Do you know if this is the case?
My wife is a teacher and she would like to start selling on eBay part-time to make some extra money for things for her classroom, etc. I have a retail business and also sell an eBay as part of that business. I typically list items from my home office vs my retail location. Is there any downside to having multiple eBay accounts in the same household?
Can we look at your listings to access our descriptions?
Yes I'd love to see Justin's auctions too.
I’ve got the opportunity to consign a few items selling for $4k-$7k . I’ve never sold anything this high . What should I consider when selling high dollar items?
Where is this rating system in ebay? I've bever come across having to state the condition beyond new or used? What am I missing??
I think it only shows up for certain item categories, I know that it shows up for video games but thats about the only time I ever see it
Great video as always Justin. Thanks for sharing your knowledge and advice for lots of new resellers like myself, blessings to you Sir
Hi! I'm setting up my eBay store. And I was wondering how important the "about" section is. Does your profile picture and "What we get passionate about" matter to anyone? Is there anything to do or definitely do not do when setting up the profile picture and About me section?
Thank you!
So after 6months of selling on ebay, a shipped package got lost in transit. Even tho, i purchased my label thru ebay, they tell me they cant do anything about it and that i should call my carrier.. that in the worst case scenario, i will have to refund the seller and deal with post canada (thanks god i always buy label with tracking and insurance). Whats ur thought on this? Any advice on how to deal with that sort of stuff? Will post canada really refund me? If it ever happenned to you, please share your experience and how you managed to resolve it, thank you🤟🏽💯
Plus selling alcohol on eBay is a FELONY. Not worth it.
Not that it happens often but once in a while we will pick up electronics that don't end up working and cannot be returned. Can you write that off from your final profit come tax time?
Yes, the purchase price is likely tax deductable, but consult with a CPA first!
I use a web browser to search stuff because it is not signed in to eBay only my mobile app is signed in
I love this channel, so much info, great for part timers
What do you do when a buyer harasses you that you have falsely advertised your product BUT in fact your advertising was entirely accurate? Like of you listed a part and it’s compatible appliance yet they threaten you about it?
I guess I should add they then requested a return and it was granted but then threatened “to take it up with eBay”
@@JamieDarrowIgnore them. They sound like a nutcase and eBay will ignore them too
@ thank you! I appreciate your reply!
You can add them to your blocked bidder list. They should no longer be able to message you through eBay.
Hi Justin, I'm about in tears with this shipping delimma. I see Thousands of people selling Tiny jewelry for $3-$5 with Free shipping and I can't get my shipping cost for under the Advantage rate of $4.31-8.90 per small package! I tried to send both 1st class envelope and more expensive Large 1st. Class envelope BUT my Post Office says NO NOT ALLOWED, due to it not being Completely Flat and uniform with a tiny 1/4" rise or barely even that much. Plus shipping that way i dont get a Tracking number either. And eBay won't generate a Shipping label for anything below the Advantage Rate. The Post Office has a chart and they say eBay is Wrong! How are these Thousands of people shipping these low cost items with Free shipping? And how can I ship my Tiny low cost items like rings, earrings, chains and pendants that I sell for $7.50 - $12.50? I was about to Cry today after leaving the Post Office 😢
Ima noob but it could be they have a higher band of shipping. Aus post has 5 bands. I think you have to send a certain amount of items to reach higher bands.
Chinese sellers by chance? They can ship for pennies to us, it's a very unfair advantage they have over the USA sellers. Plus Ebay pushes their Chinese sellers as they make them huge $$$$.
Also possible drop shippers who are ordering straight from Temu, Alibaba, DH Gate, etc., and shipping to you.
Just some guesses.
My current Sell rate is 57%
I follow a lot of ebyers over 10k listings and 100 sold in 90 days what’s the point especially 10$ items
This is kind of off subject, but can anyone explain to me why when someone sends you an offer on your item, and you counter offer with one or two dollars more, they send a counter offer for five dollars LESS than their first offer. It is so juvenile. Is there any real reason they would do something that dumb?
If your item fails authentication or if they can't determine authenticity, you will get a defect on your account.
Good to know, thanks.
+10 under promise, over deliver. When I get feedback on condition, it's always "much nicer than described". Thats my goal. I price things where I make a good profit, and I like it when I delight buyers. This is feedback I got yesterday "Way cool. Very nice. Very well organized and packaged. Way nicer than expected. Great Seller. A+++++"
Second!
Can I sell my own brand on eBay (clothing brand)
yep!
Go Chiefs!!
✌🏻💚✌🏻💚🙏🏻
First 😂
#chiefskingdom
13:02 when I do research on eBay or open a pop-up when I'm looking at Facebook they have those Amazon product pop-ups anytime I look at anything than in my social feeds I start getting advertising for the things that I was looking at so I think that the information at this point is being sold to so many third parties that there's no getting out of them then advertising and sending us offers it's crazy how deep that rabbit hole goes 😅