Hey I set all mine up and I believe it said entering on mode or something I left it be and when I got back into town it is showing a weak signal. Will it still transmit photos ? What if I don’t get great service ? I mean my phone has four bars there so doesn’t make sense. Thank you
Unless I’m wrong you cannot activate a new camera without having a plan in place. Is that correct? I ordered two more cameras but do not want a plan until the next hunting season
I bought one of these a few months ago and just now getting around to setting it up. As part of the setup they ask where you bought it and how much you paid. Then you have to select a cellular plan before you can go any further. They consistently leave this part out of their setup videos. So if you bought it and don't like it you seem to be stuck with a yearly plan that can't be downgraded. So this one is for sale.
Seriously good point. Folks at Cabela’s said this camera didn’t require a plan to use. It’s just for my property, so I don’t need cellular. Now I’m stuck with it. This is a f’n scam. Tactacam are punks for this.
Someone please help me, bought a reveal sk last year, used it all year no problems, I recently reformatted my sd cards and now the camera will not read any of my sd cards, worked well with them before?!?! Someone help a fellow hunter out it's killing me not having my camera out
I have a reveal sk and was wondering how much additional cameras cost to add to your existing plan ? 🤔 I have been looking into getting the reveal x-pro as my second camera.
To be more clear, you pay for another camera on same plan. So with two cameras you’ll either be charged $10, $16, or $26 a month depending on your plan.
Every time I try to add my camera it makes me choose a plan so I pick no plan and then it says I can go to the app and activate my camera but when I go back to the app to add my camera it still shows I have to get a plan before I can even add the camera.
I set mine up and the green light flashes and it looks like it is taking a photo- but says "out of battery" and it powers off. I have it loaded with fresh batteries and I can't figure out what happened.
I bought a 32GB class 10 U1 card. Could not find a U3. Will my U1 card work? I mean I could not find a U3 locally. I know I can get one over the internet.
It will hold over for a bit. It is not recommended because of the processing speed and power of a U1 vs U3. If you start to have issues with transmission or photos and not getting all the pictures, it is time to switch to a U3.
Do you have customer service? I've been trying to get ahold of your "customer service" line for over a week now any suggestions on how i can speak with someone about one of my reveal cameras i have?
@@JohnSmith-fi2gu I have 4 no problems so far, I think they sold so many they just can not keep up with support. They will swap you out if you can get some one on the phone. When they do call you back they should get you squared away. What problems are you having, I might can help you .
I haven't had mine for a year and my battery tray is rusted my date is way off using recommended sd. Tried to do reset with no luck. Monster in lense that doesn't go away causing fogged photos. Only happening to 1 of my 3 cameras
No, use this coverage map to determine best coverage in your hunting location. It will not be an addition to your cell phone provider. www.revealcellcam.com/data-plans/@@briansweet8362
@Tactacam I was on that site, your company site... no tab for FAQ or Contact.. not a good look at all..also no mention of the convoluted data plans and camera use without a plan. I'm considering just returning the camera I just bought from you.
I’m having issues just setting up a data plan. Of course I’m doing it on a Saturday and support is not answering. The app says go to the website the website says go to the app. There was only 1 SIM card in the box and it’s not liable AT&T or Verizon. I’m soooo annoyed
Hello Sean. Sorry for your frustrations with setting up your account. The new cameras are now dual sim. There will be only one SIM and it is default to Verizon. If you need further assistance, please let us know. Thank you @@seanoconnell8362
@@RevealbyTactacam No worries I was losing my mind. A very calm and helpful associate on the live chat helped me out thanks for the reply. Cam is working great
Apparently no one is going to reply to you so I will. When you purchase the camera it should have said on the box AT&T or Verizon. You just get the one that has the best cell service in your area. It does not have to match your phone service. Because you’re going to go into an app to look at your pictures. It’s not based on your phone cell service
@@cocodrake thanks, I have bought about 6 already and have them in different sites. I have one that I would like to swap to the other service since it gets better reception with Verizon there but didn’t know if all I need to do is get a Verizon card for it to make it the swap. (Card $10 new cam $100+)
This is a great question! The Xpro does not connect to the wifi because it has the internal wifi with the screen. After turning the XPro on, the red trigger line appears on the screen of the camera to set up!
@@RevealbyTactacam ok cool, thanks for the response. Love the camera already, will be buying another X pro tomorrow. The app is awesome, best app for any trail camera I’ve had before by far!
@@RevealbyTactacam No problem, good luck to you all too! Ive got both cameras up now. Hoping I will get video of our albino whitetail or one of the piebald. If I do I will post on here or send it to your Instagram account. Thanks again for the awesome cameras, keep up the good work!
got all set up but doesn’t send photos when actually deer are in front of it will send a photo once every 12 hrs but not when deer or any thing crosses in front of it. maybe a setting that i got wrong not sure. so far not impressed
Hello. Most of the cameras now have the dual SIM card which come inside the camera and ready to go. (default to verizon) If it is in the card and not inserted into the camera already, you will pick which service has best coverage in your area (ATT or Verizon) insert correctly, and you are good to go!
Videos are requested through the app! Your camera default is pic only. You want to make sure you change the camera mode to "Pic + Video" and hit Apply all changes! @@plaizant
Tech support is horrible. I have been trying them for 4 day by email and phone ( NO response) It seems like they sell the cameras, get that monthly, or yearly money and run! cameras do not send like they say they are supposed to, the app does not update the changes to the camera at all. I will give them another day and I will be selling them and canceling my subscription and going with another brand!
Great marketing skills and hype…..customer service on par with nightmare! Pathetic, made in China product so roll the dice and hope for the beast kinda deal….your on your own after that don’t look for company to replace a defective unit. Ask me how I know…support told me to tap on side of camera to fix a possible stuck filter….camera was 3 weeks old…..get the picture? Beware
Convenient how you leave out that you can't get the video sent to your phone, but rather I must go and retrieve it from the SD card itself....3.5 hours away....a lot of good that does me!
Does the X pro model have the 12v external power supply port at the bottom?
Hey I set all mine up and I believe it said entering on mode or something I left it be and when I got back into town it is showing a weak signal. Will it still transmit photos ? What if I don’t get great service ? I mean my phone has four bars there so doesn’t make sense. Thank you
Nice vid!
Will using a class 10 U3 100mbps affe t the camera?
Unless I’m wrong you cannot activate a new camera without having a plan in place. Is that correct? I ordered two more cameras but do not want a plan until the next hunting season
I bought one of these a few months ago and just now getting around to setting it up. As part of the setup they ask where you bought it and how much you paid. Then you have to select a cellular plan before you can go any further. They consistently leave this part out of their setup videos. So if you bought it and don't like it you seem to be stuck with a yearly plan that can't be downgraded. So this one is for sale.
That's why I pay monthly if something ever happens to the camera you can just stop paying
Wow. Thanks for the input
BTW, this is a commercial video, so expect misleading.
I did not have to pay an annual fee to set up this camera. Just added it as a new camera to my fleet. Still pay monthly.
Seriously good point. Folks at Cabela’s said this camera didn’t require a plan to use. It’s just for my property, so I don’t need cellular. Now I’m stuck with it. This is a f’n scam. Tactacam are punks for this.
What would be a good choice for a solar panel for this camera? I am going to mount it about 300 miles from home and may not be back for three months.
Tactacam has a great one on the website that I have on multiple cameras. Herd 360 also makes one that is larger for high traffic areas.
Later on after activation….some months can I go back to using just the sad card without the service.
Someone please help me, bought a reveal sk last year, used it all year no problems, I recently reformatted my sd cards and now the camera will not read any of my sd cards, worked well with them before?!?! Someone help a fellow hunter out it's killing me not having my camera out
Does the LCD show the camera view as setup so you can preview without taking multiple pics after tweaking repositioning the camera?
It sure does! It is very helpful in locations where cell service is minimal and you cannot connect your phone to the in app wifi.
Hello great video. But I have a question if I use the solar panel do I still need to use batteries and if yes what batteries do you recommend?
We do recommend having back up batteries in the camera in case connection is lost with the solar panel. You can use lithium or alkaline
Lithium is decent when the solar doesn't work it lasts a while
When picking the new camera on the app there wasn’t an option for xpro? I selected Reveal X.
I hope you have this resolved but when this happens there is always a new update to the app.
we are with straight talk..aka att / verison...can I just use my existing monthly plan and just add this camera to it ??
Hello. Great question, we use a different platform for subscriptions. It will not tie into your phone bill. Thank you!
So I bought a $150 camera that doesn’t come with a SD card?
Professional photography cameras are thousands of dollars and they don’t come with a lens or a sd card
I have a reveal sk and was wondering how much additional cameras cost to add to your existing plan ? 🤔 I have been looking into getting the reveal x-pro as my second camera.
You just pay for another camera same price per month or year
To be more clear, you pay for another camera on same plan. So with two cameras you’ll either be charged $10, $16, or $26 a month depending on your plan.
The way my plan is , I have the unlimited my first camera was $10 then $9 for each additional camera you add so for 3 it’s $28 I believe …
Do you guys have that camera with a solar-charger instead of batteries that you have to change?
No, but you can purchase any camera and connect it with the solar panel
my sim card doesn’t go all the way in when i push it it, no click nothing it just hangs out the side and i’m getting no service.
So how do you find out which to choose for your area..AT&T vs Verizon??
Who do you have cell service with? Use the cell service that has the best connection in your area
So will and SD Card work with a Class 10 U3 card thats higher than 32GB?
We do not recommend using an SD card bigger than 32 GB.
Every time I try to add my camera it makes me choose a plan so I pick no plan and then it says I can go to the app and activate my camera but when I go back to the app to add my camera it still shows I have to get a plan before I can even add the camera.
Mine ain’t even letting me add a plan😭
Same problem here too boys fml
I set mine up and the green light flashes and it looks like it is taking a photo- but says "out of battery" and it powers off. I have it loaded with fresh batteries and I can't figure out what happened.
Sorry to hear this is happening! Send us a message here for assistance please facebook.com/revealcellcam
I don’t see explanation of the WiFi usage anywhere
Mine came with a revel SIM card no AT&T or Verizon and I’m having a hell of a time just trying to get it to work fml
Hello. We now have dual sim cards. You will put the one SIM card into the camera and during the set up process you will select ATT or Verizon!
my reveal camera came with a Reveal Cellular sim card. Will that card work with Verizon?
Yes!
I bought a 32GB class 10 U1 card. Could not find a U3. Will my U1 card work? I mean I could not find a U3 locally. I know I can get one over the internet.
It will hold over for a bit. It is not recommended because of the processing speed and power of a U1 vs U3. If you start to have issues with transmission or photos and not getting all the pictures, it is time to switch to a U3.
Do you have customer service? I've been trying to get ahold of your "customer service" line for over a week now any suggestions on how i can speak with someone about one of my reveal cameras i have?
Technical support it’s a joke trying to get a hold of someone! The camera however is great.
@@cocodrake mine isn't. Good to know they don't give 2 shits about their customers... guess I'll return it
@@JohnSmith-fi2gu I have 4 no problems so far, I think they sold so many they just can not keep up with support. They will swap you out if you can get some one on the phone. When they do call you back they should get you squared away. What problems are you having, I might can help you .
I haven't had mine for a year and my battery tray is rusted my date is way off using recommended sd. Tried to do reset with no luck. Monster in lense that doesn't go away causing fogged photos. Only happening to 1 of my 3 cameras
@@JohnSmith-fi2gu send it back ASAP they should swap you . Sorry it took so long to get back was I. Arkansas work on duck blinds.
Can this be used standalone, without a cell subscription?
Yes, I think so. However these idiots making these videos don't show anything about that.
Can you use a 64GB SDcard instead of a 32GB card?
No, it is much to large and cannot process right
Do you have to have AT&T to use it or do you use the best carrier for that area
Always the best carrier in your area!
@@RevealbyTactacam I don’t have to use my phones service carrier I have AT&T phone service
No, use this coverage map to determine best coverage in your hunting location. It will not be an addition to your cell phone provider. www.revealcellcam.com/data-plans/@@briansweet8362
@Tactacam I was on that site, your company site... no tab for FAQ or Contact.. not a good look at all..also no mention of the convoluted data plans and camera use without a plan.
I'm considering just returning the camera I just bought from you.
www.revealcellcam.com/data-plans/
Here is a link to the map. We are very sorry for the inconvenience
. @@chrisw3421
Does anyone know if this camera will work in Canada?
Yup just put the AT&T SIM card in
I’m having issues just setting up a data plan. Of course I’m doing it on a Saturday and support is not answering. The app says go to the website the website says go to the app. There was only 1 SIM card in the box and it’s not liable AT&T or Verizon. I’m soooo annoyed
Update got the data plan going through chat. Had a red warning banner indicating no data plan. I had to click that to access plan information
Hello Sean. Sorry for your frustrations with setting up your account. The new cameras are now dual sim. There will be only one SIM and it is default to Verizon. If you need further assistance, please let us know. Thank you
@@seanoconnell8362
@@RevealbyTactacam No worries I was losing my mind. A very calm and helpful associate on the live chat helped me out thanks for the reply. Cam is working great
Do you need an sd card for it to check in?
@@Scrotumlips on the 2.0s if you’re using it as a cellular camera, yes!
Can all trail cameras from tactacam be swapped for att and Verizon?
Apparently no one is going to reply to you so I will. When you purchase the camera it should have said on the box AT&T or Verizon. You just get the one that has the best cell service in your area. It does not have to match your phone service. Because you’re going to go into an app to look at your pictures. It’s not based on your phone cell service
@@cocodrake thanks, I have bought about 6 already and have them in different sites. I have one that I would like to swap to the other service since it gets better reception with Verizon there but didn’t know if all I need to do is get a Verizon card for it to make it the swap. (Card $10 new cam $100+)
It comes with SIM cards for ATT and Verizon
Let me clarify, can you buy a att cam and get a Verizon sim to work in it or vise versa?
@@boostseasonracing you can’t buy an ATT x pro cam. They are non specific and come with an ATT SIM and a Verizon SIM
I cant figure out how to turn mine onto setup mode so I can connect it to WiFi
This is a great question! The Xpro does not connect to the wifi because it has the internal wifi with the screen. After turning the XPro on, the red trigger line appears on the screen of the camera to set up!
Mine says “the camera wasn’t detected”
My camera came with one SIM card and it was already in the camera when I cut open the box?
Hello! We have switched to a dual SIM Card to help eliminate issuers with having two separate SIM Cards!
@@RevealbyTactacam ok cool, thanks for the response. Love the camera already, will be buying another X pro tomorrow. The app is awesome, best app for any trail camera I’ve had before by far!
We greatly appreciate this! We hope you have a great hunting season!
@@kyote21
@@RevealbyTactacam No problem, good luck to you all too! Ive got both cameras up now. Hoping I will get video of our albino whitetail or one of the piebald. If I do I will post on here or send it to your Instagram account. Thanks again for the awesome cameras, keep up the good work!
We would love to see that content! Send it our way if you get it! Thank you so much! We greatly appreciate it! @@kyote21
got all set up but doesn’t send photos when actually deer are in front of it will send a photo once every 12 hrs but not when deer or any thing crosses in front of it. maybe a setting that i got wrong not sure. so far not impressed
will a 64 gb work
Aaron Rodgers? How are you doing ?
Nothing about how I do for the SIM card? I just put the card in and ???
Hello. Most of the cameras now have the dual SIM card which come inside the camera and ready to go. (default to verizon) If it is in the card and not inserted into the camera already, you will pick which service has best coverage in your area (ATT or Verizon) insert correctly, and you are good to go!
and about the plans for my new reveal Xpro, they all send photos ans videos cause its not saying video ? thanks for helping 🙂@@RevealbyTactacam
Videos are requested through the app! Your camera default is pic only. You want to make sure you change the camera mode to "Pic + Video" and hit Apply all changes!
@@plaizant
thanks for coming back so fast with the answer@@RevealbyTactacam
I can’t wait to get one!
BTW, this is a commercial video, so expect misleading.
It doesnt matter what phone service you have
Tech support is horrible. I have been trying them for 4 day by email and phone ( NO response) It seems like they sell the cameras, get that monthly, or yearly money and run! cameras do not send like they say they are supposed to, the app does not update the changes to the camera at all. I will give them another day and I will be selling them and canceling my subscription and going with another brand!
You leave out so much cameras not nearly as easy to set up as you make it seem. Sold me tho
I think I'll wait for a camera company that has a solar camera without a monthly fee.
Hahhahahahah keep waiting bud, how else do they make millions? If anything you should get one before they raise the monthly rates like netflix
Sad he calls sim card SD card, he skipped steps for first timers and sad
These are stupid cameras had to purchase plan twice and now my brand new pro x is unrecognizable to my phone, makes no sense
Great marketing skills and hype…..customer service on par with nightmare! Pathetic, made in China product so roll the dice and hope for the beast kinda deal….your on your own after that don’t look for company to replace a defective unit. Ask me how I know…support told me to tap on side of camera to fix a possible stuck filter….camera was 3 weeks old…..get the picture? Beware
Convenient how you leave out that you can't get the video sent to your phone, but rather I must go and retrieve it from the SD card itself....3.5 hours away....a lot of good that does me!