THANK YOU!!! After spinning my wheels and googling around I finally landed on your video and easily set up my first automation thanks to this great video!!
Hey Mauricio! Oh no! Something I've seen work for ManyChat issues is disconnecting your IG account and then going through the steps to reconnect 🙂 So if your comments aren't working, then I would give this a try! If it still doesn't work, I'd perhaps reach out to ManyChat to have them take a look at this because they'll be able to troubleshoot what is happening and why the comments may not be triggering.
I believe you can make multiple still, but only up to 1000 contacts! So you could have a couple, but once that reaches 1000 then the plan will max out and not send any other messages (automated) when someone comments. I hope this helps clarify!
Great question! 😊 With ManyChat, you can't directly initiate a conversation with a user unless they've interacted with your bot first due to platform rules (especially on Facebook and Instagram). However, once a user engages with you, you can continue the conversation then!
I love this idea and it appears helpful in sooooo many ways. But I have a question? What about email list subscriptions? Is this helpful for that? Or should we just send the freebie in the DMs? As always thank you for the helpful content. I am sharing your channel all the time.
Hey Kathie! First, thank you so much for all of your support 💛 It means so much to me that you share my channels with others! Thank you! Also - great question! It can be helpful for that! You could have a word that send them a freebie landing page > they sign-up > get the freebie and the email 🙂 I mostly love this for creating connection with my audience!
Yes! 🙌 ManyChat is an official Meta partner, and Instagram has verified that using a tool like this won't effect your channel. I've been using it for months now and love it for connecting with my audience!
Hey Vanessa! Unfortunately right now it looks as though this isn't possible - but I can see that it's a highly requested feature from ManyChat so hopefully in the future it's something they roll out 🤞
Hi Louise! Great video! Could you please let me know how you create this amazing video? I mean how you get this effect with your beautiful face - video in square on the screen with manychat tutorial. I mean exactly what tools you use for create this great video :)
Hi dear, I want to know how to send 3-5 messages to a person with a procedure message , like here just comment manychat we receive one single message in DM but if we set a conversation with action buttons upto 3-5 messages is it possible?
Only 1000 customers in an account right now on the free plan! Unfortunately it won't reset! However, for all of the leads this helps bring in, it may be worth upgrading as part of a marketing plan 🙂
You can - but it will depend on how many messages you get per day! If you typically get over that per day then yes you may have to upgrade, but if you find you'll be under that amount then you could still try the free plan to see if it works for you 🙂
Hi there so when you say up to thousand subscribers that means I have to have thousand followers or it will generate 1000 auto responses can you clarify on that please
Hey Michael! It is subscribers to your ManyChat - so if you have 1000 followers on IG, but have 500 comment, then that counts as 500 on ManyChat 🙂 I hope this helps clarify!!
Hi there! That's okay! You can set up a keyword, and then schedule out your post, and no one will see the keyword until your post is live 🙂 So it's kind of like scheduling it out!
Hey! I would do those comments yourself! There are tools out there that can comment on other people's posts for you, however, those comments are also seen as spam (and can be marked as spam by Facebook/Instagram) and so I would go and find artists and comment back yourself, this will really help create true connections (which will ultimately lead to more business) 🙂
You're so welcome Kathleen! I've been using this tool for a few months now and loving it 🙌 On the free plan it will still trigger right away! It's just after a certain point you'll have no "triggers" left, so that's the part you'll want to monitor 🙂 I hope this helps clarify!
Hey! Unfortunately I don't believe that you can at this time. However, you could likely include it within the text and just not have it clickable - so that's an idea 🙂
Oh no! I'm sorry to hear that! This can be due to a number of reasons. The first thing I would do is make sure that your keyword is typed in EXACTLY how you've asked people to comment. Even one character difference can cause a disruption here! Aside from that, has this sent to anyone at all? If so - and if it stopped after that - it could also be that with the plan you're on it has surpassed that and therefore isn't sending anymore! These are the two places I'd check first 🙂 If it's still not sending, I would perhaps reach out to their support team and they'll be able to take a look at what is happening here!
@@louisehenry two good suggestions my keyword was staging, and I spelled it three different ways just for that reason the second one is I had five people go on my Reel and put in the keyword, but nothing showed up on their DM . Basically when I was setting it up on Manny chat, he kept telling me to drop it to comment and it would not change. It just got stuck at 24 hour reply kept telling me I had to do three things at another message box. so for right now I canceled my subscription with MCC until I can revisit this at $15 a month. I had to pro version if I’m not using it I can’t keep spending the money I like the concept I wish it work but right now I have to focus on TH-cam.
i want to if they comment something they will get a msg saying follow this account then only they are eligible to get that pdf or something so this is how we can increase followers right
Hi! Yes and no... unfortunately this isn't advanced enough to only send the PDF once someone follows the other account! This automation works once someone comments a keyword 🙂 This will definitely help grow your list, but I would focus on creating content on an account with your ideal client, and then creating content that they would want to follow along with! That is the key here for getting more followers!
@@louisehenry i saw in some reel where he aks to comment the word as he said i commented i got a dm where it say you are not following the account asks to follow when we follow we get the link.how to setup that flow
Thanks for the video! Really helpful 🙏🏽. I have a question tho, I got some people that sent me the word, but I noticed it only works for people that follow me? Is there an option to auto send it even when they don’t follow? Hope to hear from you. Friendly regards Toby
Hey Toby! Yay - I'm so glad it was helpful 🙌 Double check your message control settings in Instagram specifically! Instagram Account > Settings > Privacy > Messages; and here just make sure that you can connect with everyone possible (as it may just be set up for followers/friends). I hope this does the trick for you!
@@louisehenry thanks for your reply! I’ve tested it with my other Instagram account (where I don’t follow my current Instagram if that makes sense haha) and typed in the word and there it works, but for some people it doesn’t, really strange! I’ve check the setting what you mentioned and they are set the right way.
So strange@@tobytorials !! It sounds like you have it set up correct then... I would maybe reach out to their support team and let them know of this! They may be able to view the backend of your account to see what is causing this and offer a resolution 🙂
Hi Louise. I was trying to install it but I didn't get an option to install it for free. Only for 7 days and then it would be paid plan. I'm not sure if I did something wrong, but I followed the steps and the free plan is not there. Maybe I will try later.
Hey Katharine! Hmm, that's so strange! There should be a free plan (see their pricing plans here: manychat.com/pricing). I'm thinking what is likely happening is that it is just a 7 day free trial of their paid plan, and they're trying to get you on a paid plan 🙂 I would try using the link above and registering under the free plan instead to see if that works!
Will you be setting this up?!
🥰❤👍
Just did. Super easy thanks for the tutorial!
This was a great tutorial. Direct and to the point. Thank you!!
So glad to hear that! Thank you for the kind words! 🙌
Thanks for explaining ❤
I hope it helped!! 🙂
Thanks for teaching in a beautiful way.❤👍
Happy you liked it! 👏
@@louisehenry ❤👍
@@louisehenry 💖👍
THANK YOU!!! After spinning my wheels and googling around I finally landed on your video and easily set up my first automation thanks to this great video!!
Woot woot! So happy to hear that Beth ⚡️🙌 I hope it is a smashing success!
It wouldn’t let me link them without a professional account
Thanks for this LH! Question: is it key specific? Like in your AI post, if someone comments "ai" instead of "AI", will they still receive it?
Hey! Yes - regardless of whether its capitalized or not they will receive it! As long as it's the same word typed out, they'll get the message 🙌
Hi Louise , I have a doubt ???
Can we use Amazon direct link in this auto reply ???
Hi there! You can!! 🙌
Hii ,
When we use social media management tools. They are paid by the customer or we have to pay????????
It depends! In this case, for example, I would have the client to sign up and pay for it, and then you manage it :)
Is public auto response comment only work in pro version ??
Yes, I'm pretty sure that you have to be on the paid plan for that!
Does anyone else have issues ? I did it the same way but when people comment is not working? Anyone else??
Hey Mauricio! Oh no! Something I've seen work for ManyChat issues is disconnecting your IG account and then going through the steps to reconnect 🙂 So if your comments aren't working, then I would give this a try! If it still doesn't work, I'd perhaps reach out to ManyChat to have them take a look at this because they'll be able to troubleshoot what is happening and why the comments may not be triggering.
Are you using a pro account? Because I want to make my automation for every post/reel but it says I have to pay for it.
Hey Bea! In this case, I am! However, there is a free plan - it just has it's limitations!
curious, if i sign up for free for now.. i can only make one automation and for one specific post/reel?
I believe you can make multiple still, but only up to 1000 contacts! So you could have a couple, but once that reaches 1000 then the plan will max out and not send any other messages (automated) when someone comments. I hope this helps clarify!
How to send direct DM instead of them sending us the trigger? Is it possible for us to start the conversation?
Great question! 😊 With ManyChat, you can't directly initiate a conversation with a user unless they've interacted with your bot first due to platform rules (especially on Facebook and Instagram). However, once a user engages with you, you can continue the conversation then!
@@louisehenry thank you so much for the clarification
I love this idea and it appears helpful in sooooo many ways. But I have a question? What about email list subscriptions? Is this helpful for that? Or should we just send the freebie in the DMs?
As always thank you for the helpful content. I am sharing your channel all the time.
Hey Kathie! First, thank you so much for all of your support 💛 It means so much to me that you share my channels with others! Thank you!
Also - great question! It can be helpful for that! You could have a word that send them a freebie landing page > they sign-up > get the freebie and the email 🙂 I mostly love this for creating connection with my audience!
Is that safe for instagram accounts?
Yes! 🙌 ManyChat is an official Meta partner, and Instagram has verified that using a tool like this won't effect your channel. I've been using it for months now and love it for connecting with my audience!
Does it have the option for new followers too?
Hey Vanessa! Unfortunately right now it looks as though this isn't possible - but I can see that it's a highly requested feature from ManyChat so hopefully in the future it's something they roll out 🤞
what ifI dont have an FB account ?
Hey! I don't think that should be an issue! As long as you have an Instagram account, this should work 🙌
I have trouble, Instagram blocked my video, am I violating some Instagram rules?
Oh no! Does it give you an error message at all when it shows you that your video is blocked? 🙂
Awesome! Thank you
You're so welcome!! 🙌
Hi Louise! Great video! Could you please let me know how you create this amazing video? I mean how you get this effect with your beautiful face - video in square on the screen with manychat tutorial. I mean exactly what tools you use for create this great video :)
Hey there! I use Descript for this 🙂 I have a video on this tool that you can watch here: th-cam.com/video/f5UD-ljwgpc/w-d-xo.html Enjoy!!
Hi dear, I want to know how to send 3-5 messages to a person with a procedure message , like here just comment manychat we receive one single message in DM but if we set a conversation with action buttons upto 3-5 messages is it possible?
Hi there! Unfortunately not yet, from my understanding 😢 What I would perhaps do is link out to a page that has these steps on it!
In the free version, can we only have 1000 customers in an account or it resets per month
Only 1000 customers in an account right now on the free plan! Unfortunately it won't reset! However, for all of the leads this helps bring in, it may be worth upgrading as part of a marketing plan 🙂
Hi! Thank you for yor information, i have a question: This is not banneable by Instagram or Facebook?
Hey Julio! No, it's not! It's actually a Meta-approved platform 🙌 Woohoo!
If you have 1m followers can you still use the free DM? Per day it's more than a 1k people sending msg
You can - but it will depend on how many messages you get per day! If you typically get over that per day then yes you may have to upgrade, but if you find you'll be under that amount then you could still try the free plan to see if it works for you 🙂
Hi there so when you say up to thousand subscribers that means I have to have thousand followers or it will generate 1000 auto responses can you clarify on that please
Hey Michael! It is subscribers to your ManyChat - so if you have 1000 followers on IG, but have 500 comment, then that counts as 500 on ManyChat 🙂 I hope this helps clarify!!
Idk why my facebook is not connected with manychat there is a some kind of error please suggest sometime
Hey! Oh no! I would try disconnecting your FB from Many Chat and then reconnecting it - sometimes a quick reconnect can help sort out any issues 🙂
I'm coming to this a little late, but just wanted to say it was so helpful! 🧡
Hi Heather! Better late than never 🙌 SO happy to hear it was helpful! Yay!
I always thought it was fishy when they ask you to type a keyword to get a message in your DM. Now I understand.
I'm so glad this helped provide some clarity there! It's usually because of easy access to a link or a freebie 🙌
hi Louise, question please: Are you able to schedule responses as you schedule posts? What is the post isn't live yet?
Hi there! That's okay! You can set up a keyword, and then schedule out your post, and no one will see the keyword until your post is live 🙂 So it's kind of like scheduling it out!
Thank you buddy
Happy to help!! 🙂
i love this!!! so many possibilities!!
Exactly!!! 🙌⚡️
Does it also send these messages for existing/old comments with the keyword?
Hey there! No, it will only send to new comments (so comments made after this is integrated) 🙂
I need something to comment on artist post for me. I’m a producer trying to grow my business
Hey! I would do those comments yourself! There are tools out there that can comment on other people's posts for you, however, those comments are also seen as spam (and can be marked as spam by Facebook/Instagram) and so I would go and find artists and comment back yourself, this will really help create true connections (which will ultimately lead to more business) 🙂
in french?
Yes, you could use french with this 🙌 Woohoo!
Great tips 👍
Woot! Glad I could help 🙌
Thanks a lot I was so curious about this trick!!
It's everywhere lately, right?! Such a great tool to know about for online biz 🙌🚀
Thank you for this great tutorial. For the free version, how long does it take before the DM shows up?
You're so welcome Kathleen! I've been using this tool for a few months now and loving it 🙌 On the free plan it will still trigger right away! It's just after a certain point you'll have no "triggers" left, so that's the part you'll want to monitor 🙂 I hope this helps clarify!
What makeup are you wearing? your skin looks amazing❤
Aw well that's sweet! I use Garnier BB cream and then some bronzer on top! 💗
Hi Lousie! I have a question - can we send more than one link in a single DM through the same process? Also thank you so much for the tutorial.
Hey! Unfortunately I don't believe that you can at this time. However, you could likely include it within the text and just not have it clickable - so that's an idea 🙂
@@louisehenry hey thank you so much for your reply :)
Thank you so much got the best video
Woohoo!! So glad to hear that 🙌
what if we dont have facebook
That's okay! You can simply connect this to your Instagram page only, if you preferred 🙌
@@louisehenry but its not allowing
@@Chaithra_human I'm having the same issue without FB. Curious if anyone knows a workaround?
EXCELLENT VIDEO! THANK YOU!
Happy I could help! 😊
I just set it up on my most recent reel for my upcoming free 4 day Organized AF bootcamp! 🎉I’m finally launching my course thanks to you!
LOVE THAT! Woo woo!! I am so, so happy for you Kayla 🎉💛🚀 Wishing you sooo much success with your bootcamp! (Love the name 👏)
@@louisehenry thanks! Haha I know…it’s a bit cheeky 😂 😘
my question is that I followed this to a T and the guidebook is not going to the people who hit keyword
Oh no! I'm sorry to hear that! This can be due to a number of reasons. The first thing I would do is make sure that your keyword is typed in EXACTLY how you've asked people to comment. Even one character difference can cause a disruption here! Aside from that, has this sent to anyone at all? If so - and if it stopped after that - it could also be that with the plan you're on it has surpassed that and therefore isn't sending anymore! These are the two places I'd check first 🙂 If it's still not sending, I would perhaps reach out to their support team and they'll be able to take a look at what is happening here!
@@louisehenry two good suggestions my keyword was staging, and I spelled it three different ways just for that reason the second one is I had five people go on my Reel and put in the keyword, but nothing showed up on their DM . Basically when I was setting it up on Manny chat, he kept telling me to drop it to comment and it would not change. It just got stuck at 24 hour reply kept telling me I had to do three things at another message box. so for right now I canceled my subscription with MCC until I can revisit this at $15 a month. I had to pro version if I’m not using it I can’t keep spending the money I like the concept I wish it work but right now I have to focus on TH-cam.
i want to if they comment something they will get a msg saying follow this account then only they are eligible to get that pdf or something so this is how we can increase followers right
Hi! Yes and no... unfortunately this isn't advanced enough to only send the PDF once someone follows the other account! This automation works once someone comments a keyword 🙂 This will definitely help grow your list, but I would focus on creating content on an account with your ideal client, and then creating content that they would want to follow along with! That is the key here for getting more followers!
@@louisehenry i saw in some reel where he aks to comment the word as he said i commented i got a dm where it say you are not following the account asks to follow when we follow we get the link.how to setup that flow
Thanks for the video! Really helpful 🙏🏽. I have a question tho, I got some people that sent me the word, but I noticed it only works for people that follow me? Is there an option to auto send it even when they don’t follow? Hope to hear from you. Friendly regards Toby
Hey Toby! Yay - I'm so glad it was helpful 🙌 Double check your message control settings in Instagram specifically! Instagram Account > Settings > Privacy > Messages; and here just make sure that you can connect with everyone possible (as it may just be set up for followers/friends). I hope this does the trick for you!
@@louisehenry thanks for your reply! I’ve tested it with my other Instagram account (where I don’t follow my current Instagram if that makes sense haha) and typed in the word and there it works, but for some people it doesn’t, really strange! I’ve check the setting what you mentioned and they are set the right way.
So strange@@tobytorials !! It sounds like you have it set up correct then... I would maybe reach out to their support team and let them know of this! They may be able to view the backend of your account to see what is causing this and offer a resolution 🙂
@@louisehenryI will thank you! 🙏🏽
Awesome video! Thanks for sharing!!
So glad it was helpful! Woohoo 🙌
Thank you! Straight to the point. I love it !
Woohoo! So glad to hear it! 🙌
I need to do this but it’s not gonna back my account is it
Hack
Hey James! No - absolutely not! This is a safe tool and just an integration with IG but only with specific permissions 🙂
great video. easily to follow along
Woohoo! Awesome to hear 🙌⚡️
Brilliant, Louise! 🎉
Thanks Kayla!! So happy you liked it 😃
Thank you 🙏
I hope it was helpful! 💛
Cool! Great video Louise
Thank you!! 🙏
Thanks this helps❤
Yay I'm so glad to hear that! 🙌💫
You are the best
You're so sweet! I'm so glad you enjoyed this video 🙌
❤
Thank you ❤
Always happy to help 💛💛
You are the best!!
Aw thank you for your sweet message! I'm so glad this was helpful 🙌
Hi Louise. I was trying to install it but I didn't get an option to install it for free. Only for 7 days and then it would be paid plan. I'm not sure if I did something wrong, but I followed the steps and the free plan is not there. Maybe I will try later.
Hey Katharine! Hmm, that's so strange! There should be a free plan (see their pricing plans here: manychat.com/pricing). I'm thinking what is likely happening is that it is just a 7 day free trial of their paid plan, and they're trying to get you on a paid plan 🙂 I would try using the link above and registering under the free plan instead to see if that works!
@@louisehenry It works! thank you very much :)
Thank you! 🩷
I'm glad it was helpful! 🙂