UNDERSTAFFED MDR Leads to Horrible Service - Royal Caribbean Wonder of the Seas Cruise Ship

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  • เผยแพร่เมื่อ 27 ม.ค. 2025

ความคิดเห็น • 71

  • @AlexisWGrey
    @AlexisWGrey 2 ปีที่แล้ว +9

    We just saw the wonder of the seas leaving Port Canaveral while having a picnic at the park. The only things I could think was "This ship is massive" and "I hope morgan had a great time on it". Great to watch your videos every week!

  • @happycruiser
    @happycruiser 2 ปีที่แล้ว +3

    You are so right. Princess, Alaska cruise this past Aug was horrid service. One guy serving us doing everything. I think my wine came after I finished my main. And again, yes, they were doing as best as they could, but for the price of cruising now, certainly not like the "good old days".

  • @krystaldawntiki1893
    @krystaldawntiki1893 2 ปีที่แล้ว

    Love ya. Hope you have a wonderful Christmas and New Year.

  • @brenttuckertravel3859
    @brenttuckertravel3859 2 ปีที่แล้ว +1

    Hey Morgan, the underground Naples tour looks cool. Sorry about your dinning in MDR experience and that the staff was over worked. On a better note I got your book delivered yesterday and cannot wait to read it. Thank you for sharing this video with us.

  • @FraserAtSea
    @FraserAtSea 2 ปีที่แล้ว

    I'm so glad you posted this video - I'm going to Naples next year on a few ships, and was wondering what to do there. My first ever solo trip was train travel around Italy, and I really wasn't enamoured by the city. I'm excited to visit now - that underground tour looks ace!

  • @stcrombie
    @stcrombie 2 ปีที่แล้ว

    My copy of your book arrived last week. It's making for great bathroom reading!😁

  • @machellep1
    @machellep1 2 ปีที่แล้ว

    My daughters second sister from another mother best friend is moving to Naples with her Navy hubby so we will be there a lot in the next four years. Can’t wait.

  • @gwynethglas-brown9171
    @gwynethglas-brown9171 2 ปีที่แล้ว

    Wow thats along wait for your Meal indeed sounds like short of staff I read somewhere else that their tables were not cleared , food was late .
    Its a Shame lets hope they Get more staff 🤔 sort some of the problems out .
    I got your Book last week , looking forward over Christmas to start reading it 😜
    Have a Good weekend 🥰

    • @VeryunOfficialTravelGuides
      @VeryunOfficialTravelGuides  2 ปีที่แล้ว

      Thank you so much for the support! I hope you enjoy the book and don't get through it too quickly. :-P.

  • @bettyjospencer8862
    @bettyjospencer8862 2 ปีที่แล้ว +2

    We just got back from our 9 days RC Radiance of the Sea Cruise. Your description of the main dining room service was exactly the same as ours. Great waiter & assistant service, but they were way understaffed and did all service themselves. Enjoy your updates!

    • @nancysatori4744
      @nancysatori4744 2 ปีที่แล้ว

      Were you on the Dec. 1 cruise with us?

    • @bettyjospencer8862
      @bettyjospencer8862 2 ปีที่แล้ว

      @@nancysatori4744 Yes…..We were disappointed in the Internet and lack of help for our extremely busy waiter and helper. The waitstaff did an excellent job though. 😊🚢

  • @Steve_in_NJ
    @Steve_in_NJ 2 ปีที่แล้ว +1

    Hey Morgan, I wonder if the reason the new Icon of the Seas will have an Indoor Water show is because of the weather conditions and they having to cancel so many shows because of it.

  • @markmark8156
    @markmark8156 2 ปีที่แล้ว +1

    I sailed on the Allure back in May, and had a terrible experience in the main dining room. We did my time dining and experienced a line a mile long and terrible service. I have been loyal to Royal but I’m beginning to question my cruise choices.

  • @summerbee4351
    @summerbee4351 2 ปีที่แล้ว +1

    Morgan, do you also plan to cruise with the Norwegian Prima?

  • @cruisingnurse5443
    @cruisingnurse5443 2 ปีที่แล้ว

    I received your book yesterday!! Taking it with me to read on my cruise leaving in 13 days! 🙂

    • @VeryunOfficialTravelGuides
      @VeryunOfficialTravelGuides  2 ปีที่แล้ว

      Thank you so much for the support! I hope you enjoy it and don't read through it too quickly.

  • @darrenmacinnis1931
    @darrenmacinnis1931 2 ปีที่แล้ว +1

    We had a similar experience on Symphony of the Seas this past spring. The MDR was madness, chaotic and the food was horrible. The buffet was much better. And a note on Napoli, until Italian unification the city was a jewel. It’s wealth was exploited to fund the expanding industrialization of the north. It sadly has never recovered.

  • @TotesMAGoats69
    @TotesMAGoats69 2 ปีที่แล้ว +1

    On the Oasis right now. Dinning Room service is terrible. Very understaffed. Drinks aren't coming before food. Plates aren't getting taken away. You can tell the pleasure isn't there like it normally is. Servers don't have time to chat and look friendly like normal. Was on Oasis this time last year and it was the best.

  • @mercyrodriguez5780
    @mercyrodriguez5780 2 ปีที่แล้ว

    We were on Wonder in April 2021 and had excellent service!

  • @karenpluger6565
    @karenpluger6565 2 ปีที่แล้ว

    I've cruised Royal since 2005 and I 've only had a waiter, ass't waiter, and head waiter. They used to have bar service come around for drink orders but now the ass't waiter fills your water glass, gets your bread, and takes/delivers your bar drinks. The waiter takes your order and delivers your food, the head waiter helps if he's really a nice guy.

  • @Travelwith_Adrienne
    @Travelwith_Adrienne 2 ปีที่แล้ว

    Now I want go to Naples even more 😩.

  • @anakerose
    @anakerose 2 ปีที่แล้ว

    Food on Radiance of the Seas was really hit and miss back in May 2022. It was either super good or inedible. Timing was super slow. Often it took 3 hours to do dinner. The staff did their best, but I agree, they have WAY too many tables

  • @markjwu
    @markjwu 2 ปีที่แล้ว

    what it is up with the rush for dinner, take your time eating

  • @ambra8957
    @ambra8957 2 ปีที่แล้ว

    Oh that Naples tour looked so cool! Wish I had known about it when I went year's ago, we had a horrid tour that was so touristy and overpriced.

  • @happycruiser
    @happycruiser 2 ปีที่แล้ว

    We have enjoyed wonderful meals off the ship in Europe. Somehow we manage to limp along with the language, of course we don't have the no meat to worry about LOL, but we have always enjoyed and discovered some wonderful food.

  • @hearttohartwithbri
    @hearttohartwithbri 2 ปีที่แล้ว

    Maybe this is why they are trying a new menu on Symphony

  • @sherrjo
    @sherrjo 2 ปีที่แล้ว

    Is it still warm in the med in December it's -9 in Belgium.... we had similar issues on Brilliance of the seas.

  • @wjs888
    @wjs888 2 ปีที่แล้ว +1

    On the Wonder right now. Still look a little short-staffed, but our service has been wonderful.

  • @keithm1138
    @keithm1138 2 ปีที่แล้ว

    Try Oceania if you really want great food. Wine waiter: (Sommelier) Do try to upscale yourself!

  • @abigailgerlach5443
    @abigailgerlach5443 2 ปีที่แล้ว

    If I'm ever stuck on a desert island, I want cheese and crackers no matter what else. Naples underground sounds interesting. Thanks for telling me about it.

  • @wendycastagna8901
    @wendycastagna8901 2 ปีที่แล้ว

    Symphony of the Seas in April main dining room and room service was awful food was cold and tasteless looked like they had a lot of staff but they looked confused

  • @ericchristensen7959
    @ericchristensen7959 2 ปีที่แล้ว

    Same service on MDR Celebrity. Ahhh what happened to the good old days? We get it, they are all playing catch up on their bills.😏

  • @m.m.4645
    @m.m.4645 2 ปีที่แล้ว +1

    Hm, that tells me more and more that I don't want to be on that huge ship.
    All that hype makes even more people book this... Not us.
    We don't need those attractions either.
    Just the pure mass of people is too much.
    I let everybody enjoy that kind of vacation who wishes to do so - we stay on the smaller older ships.

  • @edwardranno7119
    @edwardranno7119 2 ปีที่แล้ว

    Go on a real vacation!

  • @sailorspills3025
    @sailorspills3025 2 ปีที่แล้ว

    they are short-staffed because of the management. There was even a crew suicide because of this

  • @Nishamarie1994
    @Nishamarie1994 2 ปีที่แล้ว +1

    That’s a bummer about your dinner experience. Hopefully RCL gets to be fully staffed. Watching this made me remember the video you did about why you don’t like the main dining room. When I saw the title I was like ‘ohhh no! He knows better than to go there ‘ lol

  • @warrenwolf4690
    @warrenwolf4690 2 ปีที่แล้ว

    One of the things I have learned, buy your tickets online, in advance

  • @deebirdee7106
    @deebirdee7106 2 ปีที่แล้ว

    Hi can you ride scooters on a cruise 🛴🐦?

  • @stevemorris6790
    @stevemorris6790 2 ปีที่แล้ว

    How could you dine at costal kitchen when you were at a balcony room? Vblogger privilege?

  • @Cherloe
    @Cherloe 2 ปีที่แล้ว

    😂we’re not sinking

  • @KarynHill
    @KarynHill 2 ปีที่แล้ว +1

    Some areas globally are having a COVID resurgence along with high case counts for flu (which seems to be particularly bad) and RSV. Cruise ships get people from all over so the odds of some ships' crews also going through it are pretty good. I've heard some people say that cruise ships are still having a hard time finding enough crew to be fully staffed so losing some temporarily to illness is going to stand out.

    • @lenvella9541
      @lenvella9541 2 ปีที่แล้ว +1

      Well if a airplane did not have a pilot and crew it would have been cancelled and cruise ships should do the same they are taking money I ares for full weave but not providing. If I did that with aq client I would be accuse of fraud or taking money under false pretences.

    • @KarynHill
      @KarynHill 2 ปีที่แล้ว

      @@lenvella9541 Businesses operate all of the time with insufficient staff, including planes flying without sufficient flight attendants. Try a poll with cruisers to see if they would rather sail without sufficient crew or have their cruise canceled.

    • @lenvella9541
      @lenvella9541 2 ปีที่แล้ว

      @@KarynHill I do not know what country you live in but aircraft are NOT allowed to fly with insufficient staff. When you pay good money for a cruise or anything else people expect to get what the cruise lines advertises. If you advertised something for sale and it was not fi for purpose and that is exactly what happens with cruise ship not enough staff is not fit for purées and the lines ae advertising something that they cannot driver. Think about it if you did that you would be accused f fraud. Fraudulent advertising. If you are willing to accept less than you were promised then more fool you. Airlines you are way off beam.

    • @KarynHill
      @KarynHill 2 ปีที่แล้ว

      @@lenvella9541 Not fit for purées? I don't know what you mean there.
      I live in the U.S. Planes do, indeed, fly without enough flight attendants. It's a thing that happens.
      It's not fraud. Perhaps in whatever country you're in, but not the U.S., and not most countries. The grocery store is often understaffed, restaurants are often understaffed, hotels are often understaffed, CVS is often understaffed-even doctor's offices are sometimes understaffed. It happens constantly, the world over.
      But I'll note you in the column of "please cancel my cruise if you don't have enough excess staff that if some get sick, the ship will be understaffed. I won't mind at all."

    • @disappeared9673
      @disappeared9673 ปีที่แล้ว

      Not an excuse

  • @lizburgess1671
    @lizburgess1671 2 ปีที่แล้ว

    Don't talk bad about something you make money from!!!

  • @Road2PBATour
    @Road2PBATour 2 ปีที่แล้ว

    I just don't get the hype about Italy. Italian food is not that great it's unhealthy and full of fat.

  • @benpace8860
    @benpace8860 2 ปีที่แล้ว

    There's staffing issues everywhere. Cruises aren't going to be immune after 2 years of basically zero revenue. We can expect bumpy times but just need to roll with it for a while and basically adjust expectations.

  • @keithm1138
    @keithm1138 2 ปีที่แล้ว

    Why can't people learn to properly pronounce Caribbean?? It's pronounced like in the movie "Pirates of the Caribbean". Not like the cruise line Royal "Caribbean".

    • @efrenrodriguez4329
      @efrenrodriguez4329 2 ปีที่แล้ว +1

      Potatoe, potato.

    • @beachbum333
      @beachbum333 2 ปีที่แล้ว +1

      Who states which way is actually the correct way to pronounce Caribbean? I've heard it both ways my entire life.
      Confused in Florida. 🤪

    • @dougwheeler1265
      @dougwheeler1265 2 ปีที่แล้ว

      @@beachbum333 I too have heard it both ways all my life! I think either way is correct, in fact I, myself say it both ways depending on what I am refereeing too.

  • @guglielmonicolotti5849
    @guglielmonicolotti5849 2 ปีที่แล้ว

    I like you..are you Kulatello?