At the last process , when am apply prepayment invoice with a final invoice. The invoice balance still remain same original amount. The background automation seem to work but the applicaiton of the prepayment amount does not work and the prepayment does not show up on the original invoice. Do you have any methods that you can recommend for me?
I`m also facing the same matter as the only option available is to reverse the prepaid amount and issue the invoice with the total value , i don`t know how this can be fixed so instead of reversal and issue a credit note to the customer , just to net off the prepaid amount from the original and issue the invoice with the net value needed to be paid.
@@ahmedrmzey6745 I have managed to resolve this issue, but I'm not sure if it will help solve your problem. However, I’d like to share the method I used in case it might be of assistance to you. After following the steps in this video, the final step is to Post the final invoice. On the Post invoice page, in the Parameter section, there will be a field Summary update for. Set this field to None, then click the OK button. After that, wait for approximately 1 minute. Click on the Voucher tab, and the Voucher Prepayment Invoice Reversal will appear.
Does it only work with Sales order?
At the last process , when am apply prepayment invoice with a final invoice. The invoice balance still remain same original amount. The background automation seem to work but the applicaiton of the prepayment amount does not work and the prepayment does not show up on the original invoice.
Do you have any methods that you can recommend for me?
I`m also facing the same matter as the only option available is to reverse the prepaid amount and issue the invoice with the total value , i don`t know how this can be fixed so instead of reversal and issue a credit note to the customer , just to net off the prepaid amount from the original and issue the invoice with the net value needed to be paid.
@@ahmedrmzey6745
I have managed to resolve this issue, but I'm not sure if it will help solve your problem. However, I’d like to share the method I used in case it might be of assistance to you.
After following the steps in this video, the final step is to Post the final invoice. On the Post invoice page, in the Parameter section, there will be a field Summary update for. Set this field to None, then click the OK button. After that, wait for approximately 1 minute. Click on the Voucher tab, and the Voucher Prepayment Invoice Reversal will appear.
Hi, I did all the steps. But when I click on Apply Prepayment, there's no line coming in that form which I can apply. Any suggestion?
This prepayment invoice can link with project module?