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Do Not Buy a Segway GT1!!!
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- เผยแพร่เมื่อ 18 ก.พ. 2023
- Brand new Segway GT1 I went 11 miles in race mode most of the way and ended my trip with only 10% battery charge left. That means there is no way I would have gone more than 12 or 13 miles to 0 and you do not want to run any battery to zero.
This is shameful, total rip off of what I paid for this.
I emailed customer service over a week ago and no response.
If someone had made a video like this for me I would not have bought it.
Do yourself a favor and buy something else. Segway GT1 is trash and I doubt it even does 25% of it’s advertised range given that I live in Florida with no hills.
Am I mad? Yes. This scooter feels like a scam. No customer service, ridiculous.
Segway Claimed Range
20 kmh is 12.4 mph = 70 kilometers is 43.4 mile
40 kmh is 24.8 mph = 50 kilometers is 31 mile
60 kmh is 37.2 mph = 28.6 kilometers is 17.8 mile
with a tester weight of 75kg aka 165 lbs and an ambient temperature of 77 degrees
I posted a video with the proof
Glad to know Thanks for your Video. 11 miles ain't even half. Just a Quarter of the expected range. I would expect at the very least 30. All that money for a few miles of riding time. No chance I want it. Worth maybe 500 to me and I would still have to think about it.
@@jimmyBurnett you’re welcome. I sent it in on warranty and it got 17.8 miles range after they sent it back from warranty repair. Still I was hoping for more but definitely a big increase
@@lagunamusic7686 6 or 7 more miles. Still not what i'm looking for. You know the price dropped 900? Still not good enough for me. I'm looking for 50+mph like 50 or 60 real miles for around 1500. I'm shopping around.
Where in Florida, I'll buy it off you
I suspect the big sale is because those batteries have to be charged before they sit too long in the packaging or the voltage will get too low and lose capacity.
I’m pretty sure you got a defective battery pack or something. Make a warranty claim.
The easy bet is on super comfort flat tyres. Max range must be in eco too...
I'm going to buy one but first I'm going on a diet...
Max rider weight is 330. I'm near that limit, and I'm getting decent range out of it.
@@JacobBrown-hz2vndamn g
😂
I already have one. All the good things you said it true. I don't ride mine that far. No real reason too. I use it for fun, putting around at the beach or park. However I would be pissed as well . This should go waaaaay farther than that. I'm disappointed in Segway nit responding to you. I have also 2 ninebot that were expensive too. They go at least 20+ miles. They need to fix ur problem or they'll lose life time costumers.
My GT1 rocks. I get great mileage. Nobody will get 40, but you seriously have a lemon. Contact Segway. You have a warranty.
I hope segway makes it right for you. I just got my segway P 65 which is a grade below what you but I haven’t had a chance to test it out yet. It’s beautiful, all charged but bad weather here in New York so I can’t ride it yet. I also have the ninebot max and I was completely happy with it. I put over 2500 miles on it with very little maintenance. It still works fine but I have a flat in the rear tire… It’ll be my spare. Crossing my fingers that I don’t have the problems you had… I will update when I’m able to test it out. Good luck to you in resolving this issue with Segway. February 27, 2023.
Me too, I have a G30P and I like that but they have a design flaw on that too that causes the wires to pinch and put an error 14 message. Luckily that’s a fairly simple fix but it’s ridiculous that I’d have to take the scooter display apart to fix something that is a major design flaw Segway could easily fix themselves. I’m definitely not buying another Segway again
When they work well, they’re amazing but that’s too hit or miss.
I have two electric scooters in my list but can’t decide which one to get if the Segway F65 or NIU-KQi3. Rahway New Jersey here.
@@83Goldy NIU qi3 Max and p65 the two best
pump tyres at 4.5-5bar. the harder you pump them, less punctures. Tyre gets harder in every aspect.
@@radamesisaac8381 I bought the P65. I love it. I would like to put more miles on it but there is no spare parts available yet.
Race mode = kills battery, Eco mode = conserves battery life, Sports mode = similar to Race mode but could be better?
Yes, just get a G30, it's way more proven and just works. These new ones can't even maintain the top speed for more than about 10% of the battery then they start trailing off to slower speed. The G30 is much lighter and at least keeps the top speed until it's nearly all the way drained, and more convenient not to mention cheaper.
I agree with you 100%. The G30P is an amazing scooter. I easily get 30 miles out of it at top speed where I live.
Honestly I can probably go longer and faster in my G30P than my stupid GT1 can go.
I’d have already returned it but Best Buy charges a 20% restocking fee.
If you need suspension the G30 isn't really an option, right?
@@brado12 there’s a new version that has suspension called Max G2 it’s on sale for $899 and it goes 22 mph
You are right dude,I got this 2 weeks ago and now I wanna just sell it out, because the battery drains crazy fast.If you ride it in sport mode it’s gonna give you 19-21 miles of range at best.This is such a letdown.
@@smartphonesrecapped5382 contact Segway for warranty support, I think it’s only covered for a year or two.
@@smartphonesrecapped5382 or just return it. I’m with you man they should have made these things easier to service for the end user with easily replaceable battery and spare parts
@@lagunamusic7686 I’m in China(purchased it for 1500$)I’m gonna just sell it out.Don’t think I can return it.
Eleven miles is a no go for me thanks for the heads up. /Tampa
segway actually got screwed up on all last models p65 p100s gt1 and gt2 they all should be recalled . i have 4 segway models es2 g30 max p65 and p100s this 2 new ones p65 and p100s have many bad hardware . i don't know if is design flaws or factory that put cheap parts. both scooters in first month burned built in chargers due overheating and i replaced them 2 times until i realized whats happening . batteries also overheating dangerously i installed thermometer to watch on battery temp. to avoid big accident. many parts are cheaply made. i didn't receive warranty since i lost purchase receipe, segway customer service said for warranty they need purchase receive no recive no warranty despite serial number , milage and age. imagine this theory with cars. bad business segway.
The Segway GT 2 has more battery power, maybe this model has arrived with a defective battery or you weigh a lot or the place where you live has a lot of hills, is that true? Well, be honest, my friend, because Segway is a good brand, it's not a bad brand, it's even better than many other brands, speaking of quality, but the battery depends on several factors. Perhaps you haven't looked carefully before buying this model? you could have chosen the Segway GT 2 which is a bit more expensive but has a bit more battery! Dualtron never fails but it is more abrupt, you have many more options, some have to put a steering damper but for Segway this is not necessary! I hope you talk to them and Segway helps you with a quick solution. A hug and stay safe 🛴💞😍👏🏽
Thank you for this now I'm not going to buy this. Customer service is everything
The finally told me they received it yesterday, 3 months after I submitted my warranty claim. At this rate the warranty process will end up taking 5 or 6 months maybe longer.
Thanks for sharing. I was so close on buying a GT2
I’d check out the Nami Burn E 2, I haven’t used it myself but seems like a way better value from my research.
@@lagunamusic7686 thanks buddy. I will def have a look. I’m from Taiwan not sure if they have Nami here
@@lagunamusic7686 th-cam.com/video/hUL6BKhZM-8/w-d-xo.html
@@wmike4545 that guy never even reviews the Burn E in that video. Also I said check out the Burn E2 there’s also a max version too.
The GT2 shuts down at like 5% from all the videos I’ve seen.
Segway GT series would be perfect if they had bigger and better batteries.
But it’s an electric scooter my guy and if the battery sucks the scooter is just something heavy and pretty to look at.
The battery is one of the most important parts.
It’s a shame because if they just gave it a better battery with more true to life range like the G30P it would be a great scooter even though it’s expensive.
Bro I bought a 2012 Harley Davidson Sportster XL 1200 Custom Motorcycle in perfect condition with 19k miles on it for 3k. Literally the same price as a GT1 at retail.
I can say for a fact my motorcycle is way more useful for the money.
So like I said in this post, unless you hate money don’t buy it lol.
i want to buy the gt2p but like u said idk now anymore i am seartshing for almost 3 months now idk what to buy i want a nice one with not stress or problems and what faster one buger belof 3000 euro
Alot of companies claim a higher range. I notice this a lot on ebikes as well. Kinda lameeeeee
This convinced me to NOT buy the GT1.
Great video. I’m so sick of people making up good things about these companies and of course anyone saying something good about Segway in your comments, are probably Segway employees or trolls!
I’m supposed to be getting my scooter back tomorrow on warranty, but we will see if that happens. Segway emailed me and asked me to take this video down, and I politely told them I would not do that under any circumstances because this is an honest recount of my experience. With that being said, you’re absolutely right since they clearly are aware of the video. They did apologize and admitted it was a warranty issue, but I wonder if my experience would’ve been the same had they not seen my video. It took close to 3 months to complete the warranty process since I live in Florida and they don’t have a repair facility here. The company they used to pick up my scooter was just some dude that threw it in the back of a pickup truck which was weird and I wish I recorded it but I had to help the guy pickup the scooter.
Thank you for sharing your experience!
Yeah, its never said the range advertised is just on the lowest mode
Is the Nami burn-e 2 MAX a better one than this one? Are there tire pads for breaking etc etc this or other things???
Segways costumers service in Europe is horribly, too.
I had one Segway es4 fell apart. I was losing parts on the road, when I turn my lights on my brakes, come on next the board fried because I smell burnt smell And it’s stop working and after that, I never purchased another one from Segway and I forgot to mention, I lost connection to my phone on the to connect to the scooter Bluetooth
I mean if you pinned in the fastest mode the range will be shit thats how most scooters are. If i ride my dualtron eagle pro maxed out full throttle everywhere id probably get about 15mi going 30-40mph where if i leave it on max battery save and ride at 25-30mph i can get 40+mi. Try a range test in regular mode and see what mileage you get.
i loved my ninebot max but i used a third party app to check to voltage to estimate. range i hate that segway seamlines everything to the point where you have to guess buy battery % and every setting is changed with an app.
it's such a shame as its one of the nicest looking and designed scooters ive ever seen, just wish it was actually able to do stated range for average riders
If they made the battery easily swappable I’d feel more confident in it long term. But currently if the battery goes bad it’s too hard for the average person to swap it.
Dude I'm glad I was smart enough not to buy that scooter. I was Tempted a long time ago I like the appearance but for that price point and the type of performance it offer its not worth it lol. I bought this scooter that only cost $1,588 has way higher specs then this scooter but yea if I was to blow 4k on a scooter then I would save another $500 to get the dualtron thunder 3 that recently just came out.
I was saving up to buy one. Guess I'll have to look for something different
I finally got mine back on warranty, they seem to have fixed the issue but my scooter was damaged in transit. Also they totally got my hopes up by sending it back to me in a GT2 box. I opened it up to see my GT1 all banged up in there after thinking they upgraded me. The warranty process took about 3 months.
If I could go back and do it again I’d probably buy the Nami BurnE2
@Life of Liam I'll have to looking into that one thanks
What about Segway P100S? It says it has 62 miles range. There must be something with the battery in this one.
@@nemesis8131 I sent it in for warranty and I got 17.8 miles max range in race mode. The most noticeable difference was that previously my top speed would drastically go down after 3-4 miles. After I sent it in for warranty I got top speed out of this thing with no noticeable drop for 10-12 miles somewhere in that range.
They did make a big improvement after warranty but still was expecting to get a minimum of 20 miles in my riding conditions. All flat hills and I weigh 160 lbs. weather was shady 80 degrees.
I have the segway gt1 and im 220 pound and i get 16 miles only. I hate it so much. I think is a problem with the sofware. Maybe ir drawing too much power.
And also trying using eco mode only if you planning a big trip. That how i got 16 miles.
It should go at least 20 miles. Return for a new one
give me some good suggestion:
Ordered gt1 for 1500$. Is it worth it or cancel it, can go with better scooter wit less problems
How did it turn out?
it gets the advertised range in eco brother.. i know because i have the gt1 if your on sport or race .. youre going to drain your batteries. thats on any scooter
Well buddy you are definitely lying and I’ll post a video from Segway who emailed this to me to prove it.
“As mentioned in the User Manual, the GT1 can theoretically range up to 70km/h when riding at a speed of 20km/h. Under typical conditions, it has a range of 50km when traveling at a speed of 40km/h, with a tester weight of 75kg and an ambient temperature of 77?.”
So the advertised range of 70km which is 44 miles, can only be attained going 20 kmh which is 12.4 mph
Segway GT1 in Eco Mode is 30 kmh, which is 18.6 miles per hour literally 50% faster than the speed required to get the advertised range.
And I’ll post the video of my email conversation since you’re a filthy liar.
th-cam.com/users/shorts47yC1MyTuQ0?feature=share
That's not good, somethingis wrong with that models firmware or a problem with physical battery. I recently bought the p100s. I have 1500 miles on it now.. The performance is outstanding. I get 30+ miles at 25mph (drive mode), I'm ride on Panellus Trail that has many pedestrian bridges, my unit powers up them with ease. I had to make some small adjustments to the front suspension for a rattle, other than that it’s all good. I also have a Ninebot Max (gen1) that I have almost 9000 miles on. That battery is starting to show signs of wearing down, but still runs great. Segway has a return policy, return it. It's a hassle, but should resolve your issue with the unit. I think I'd feel the same way if my p100s turned out to be a dud. I did almost returned until I figured out what the problem was with the annoying rattle. There might be a solution available soon. Request a return form. Good Luck.
I bought mine through Best Buy, only gives a 14 days return policy. Hind sight don’t buy from Best Buy. Also they charge a 20% restocking fee
It usually takes a few charges to break in that’s a nice scooter but most likely it can have a defective battery or probably used - they all do that on advertisements to get you hooked where I bought an I scooter that gets 19-23 miles range and 1/3 the cost - I would call them and tell them to send you another one for that money - I was looking into one but I wasn’t sure thx
Yes, the customer service is garbage. It took them over 6-7 weeks for them to respond all 3times I emailed them… I had some defective wiring where the wires and connectors were burned off completely.. from the hub wiring..
Yeah and they’ve been sending people to my comments to defend their brand and I’ve even called out a few people on inconsistency with their stories and they will just delete their comment.
Segway also asked me to take down the videos.
Shady company.
just got my gt1 and they send me one with a flat tire. i dont understand because it saids tubeless but my backtire has 0 psi and fromt has 38 so im like wtf
yeah. If you didn't see esg's review on the gt1 and 2, they got around 30 km of range too. Only the nami scooters will go fast and will have a crazy long range thanks to the efficency of the sine wave controllers. Try the nami klima. I have the burn e 2 base model, 28 Ah, and after around 2 hours of riding agressively I still have mode than 55-60% battery, sometimes more, if it's spring or summer. That's in X mode.
Funny you say that, I spoke to ESG and they specifically told me my scooter battery pack must be defective and that I should warranty it. 🤦♂️
Yeah I wish I got the Burn-e 2. I will say the suspension on the GT series is great though
Thanks for the info in your comment! Do you know if the Nami Klima has any security features, like the Segway?
@@Andrewkc1969 you can put a lin on it. And that's it.
Не знаю что с твоим скутером но мой P100SU проезжает 70 километров на одном заряде чувак
I've got the GT2 and it get's 60 miles easy in eco mode, which goes 25 MPH. I get 45+ in Sport mode. Sounds like yours might be defective - might want to call em. GT1 should do way better.
I sent it in for warranty and had a huge boost, now I get max range of 17.8 miles in sport mode. Also I live in a completely flat area with no hills, and I weigh 160 lbs.
I sent it back in a second time for warranty so they can fix some shipping damage and try to get more range out of it.
Thank you, because I was just about to buy 3 of them.
Apollo is where it’s at. They make beautiful scooters. The Apollo go is gonna be the perfect commuter
What scooter would you recommend, I was so close to getting one, I need one for commute for work and back… thank you in advance for the info
Now that they lowered prices either get a P100S or a GT2.
When I bought the GT1 the going rate was $3000 which is a rip off for what it is, and it doesn’t get the advertised range.
With the GT2 you’ll comfortably get around 30 miles range out of it, maybe less
There’s other good brands out there but I think if you can snag a GT2 for under $2500 that’s a pretty decent value.
I personally don’t have experience with other scooters so I can’t advise on anything else. Sorry.
Were u in dual or single motor?
I have the GT2 and notice a big difference from dual to single.
Dual eats the range in half
@@ShaydTheDragon he said he has to GT2
GT1 is a one motor scooter.
We have 2 GoTrax that go 16 miles. Been trying to find something that goes at least 20 miles min at everyday regular use. I bought 3 segways at Best Buy and had to return them for issues.
So if you don’t want it, I’ll pay you $300 for it
how can u unlock it
It claims 31.1miles. Not sure where you get 40+ from
They claim a max range of 43 miles and only recently did they post anywhere about the typical range of 31.
Regardless of that I was only getting 12 miles which is nowhere near the 31 they claim so I’m not sure what your point is.
@@lagunamusic7686 it says 31miles on the box. Regardless, if you're only getting 10, then it's a defective unit
Thanks for the info
Thats why they are so secret Segway on internet almost no info about the company.
I am now afraid to buy that P65e if they have bad service
Service must be number 1 in a company
I have not made the new video but basically they ended up taking the scooter and refunding me what I paid for it.
Tbh I believe a large part of that had to do with the videos I posted, since they pay a lot in the people that make good videos for them.
At max speed you can only expect around 18 miles range.
To get the acclaimed 40+ mile range you have to be 160 lbs, 70 degrees outside and go 12 mph according to Segway.
@@lagunamusic7686 Thank u for the info and that is the Gt 1 then is P65e more less then 😓 But is all bad that it take so much before u get some help
@lagunamusic7686 You obviously had a defective scooter my guy.
I'm 145 and I get 30miles in eco mode riding Semi aggressive.
They probably just gave you a bad batch
How much do you weigh? The advertised range is usually based on the lowest power setting and with a sub 150lbs rider.
160 lbs
@@lagunamusic7686 not heavy then. well i guess going high speed would zap the battery though. what was your average speed?
Part 2: Segway Response 🤡
th-cam.com/users/shortsXFRT0BYvxY8?feature=share
Man I'm glad I came across this video cuz I sure was going to buy one. Thanks. Sorry
I am sure there will be some resolve to this. Wait and see. He probably got a defective battery. Segway will not let this go I am sure.
E scooter range same as their industries claiming lumen value😂😂😂
sounds like you got a cheap/ bad battery pack ! 15 miles per hr is tops ??
75% in race mode, idk man your gunna get lower miles at those high speeds.
Well no shit shawn. But not 12 miles. I already sent it in for warranty and when I received it back I got 18 miles range in race mode on the same route.
So I was right there was a huge issue since my range has increased by 50%.
You got any more observations Captain Obvious?
@@lagunamusic7686 yes just one more. You are an arrogant ahole. Capt Obvious says this is why you have no friends and I why I wouldnt want to deal with your whinneyass as a customer. Only child syndrome is my guess.
Damn i just got mine today. Have not checked it out of full charge. This shit is huge af! Not sure im going to keep it. Waaaay too big.
I had my 👀 on GT1 for $ 2499 and this review has certainly made me Stop from purchasing one.
What about GT2 then?
$1499 now
I guess this is why
11 miles ? If you went the 30plus mile an hour...thats why. 40 miles at 11 to 12 miles an hour. Try it.
I did a lot of research on this scooter, Electruc Scooter Guide and others claimed this scooter can go around 22-23 miles at top speed. Which is around half the max range.
If I got the 22-23 miles I wouldn’t care.
Also this thing has a massive drop in power after about 3-4 miles of riding. The torque gets cut probably in half based off the total power output and the max speed goes down to about 30 mph.
This scoot is designed to go 37 mph and they claim a range of over 40 miles. There’s no reason I should only be getting a quarter of that in Florida where it’s flat and I weigh about 160. Well within the weight they test the range at.
For comparison the $130 C8 I bought for my 4 yr old claims it can go close to 11 miles lol.
@@lagunamusic7686 then I would wait for Segways reply and give them a chance as your review will definitely hurt their sales. Give them a chance before inflicting anymore damage.
@@bozmeg6918 I’m posting my entire experience as it happens, for others to see. If Segway decides to make this right for me then I will also post that.
I posted a warranty claim about a month ago, and my scooter still has not been scheduled to be fixed or looked at.
@@lagunamusic7686 ..thats good. Then it's all on them. They should at least e mail you. That's the easiest thing in the world to do.
@@lagunamusic7686 charge it up and try it at about 30 mph. I think you will get a better result. Full speed remember is a severe drain on the battery. This is no different than doing a 100 meter dash (running) as oppose to running a 400 meter dash. Different output of your energy at certain distances. Both drained in the end but different energy output.
Segway p100s 62 miles and 30mph for $2000
you would never get that range for the average rider probably halve it
Gee, thanks for the warning.
If i buy this scooter from my country from a local seller waranty is 2 years thats the law. (EU)
P100SE it is 😅
Thanks for the info ❤
Defective battery. Return it for guarantee
What’s your kids electric vehicle? Looks cool…
It’s the radio flyer go kart, it goes up to like 10 mph he loves it. I got it for him when he turned 3, and I’ve even ridden it.
@@lagunamusic7686 Ty! That's perfect, i'm going to get one! :D
@@georgefromohio you’re gonna love it, search around I got a crazy deal on mine on Amazon.
@@georgefromohio the tires are smooth plastic which is cool unless trying to go up certain steepness of grass hills but otherwise it’s quite capable on and off-road.
I wish they had off-road tires
i always calculate half of what the manufactuer say it goes 40 is prob 20 30 about 15 10 about 50. i have niu kqi3 pro says it goes 30 but i get about 18 miles on a good day im about 235 lbs but yea def lower expectations and youll be happy
The expected range is supposed to be about 44 miles. So 12 miles is almost 25% of the claimed max range. What’s your point?
Why not just get another battery take with you extend your mileage.
Do you know how heavy those batteries are? Thats impractical.
I still think its a great scooter
If you get one with no issues it’s not too bad, GT2 is still far better. The GT1 puts too much strain on the battery with the single motor.
@@lagunamusic7686 ok true
Smarten up and get an Apollo
If I'm spending 2500, I better get 50miles or more
Good luck with that. 😂
@Bill Good if you never seen sarcasm, I'd get a sense of humor asap
Bro sell that crap and buy an Apollo Phantom V3
oh man... I checked out your part 3 of your video and now i'm a little suspect regarding Segway. As a first time electric scooter rider, I have the Ninebot kickscooter max G30P and I am GLAD I didn't go for that GT 1 or 2 .
I am recently thinking about using my limited warranty to have the rear tubeless tire replaced and have the motor cleaned.
I will join you in uploading some videos on the warranty process.
bad battery? I love my Ninebot max
divide by 2, law for real life
P100 is also perfection
Check out Apollo scooters or the emove cruiser
You have to fully charge it.
No shit Sherlock.
lol should he reboot it, too? 🤡
Never segway man
dude you need to pump up the tyres up to 5bar
Yes I pumped up the tires
Lemon
or do buy one, also electic guy, I own tesla, begode, inmotionadn more!!!
in TN where ther are hills I went 28 miles on fast speed running hills
My GT scooter works perfect
Kaabo all the way!
Check PSI of your tires because I did 30 miles today and had over 30% battery left
The first thing I did when I got the scooter was fill up the tires. It’s a warranty issue.
I doubt you got 30 miles in race mode on the GT1 with 30% left lol. Maybe you have the GT2 which has a bigger battery and about 50% more range.
@@lagunamusic7686 I meant to say my model is P100S but i would figure yours has a better battery but maybe not now that I think about it? 🤷
@@bobbis1492 P100S has the same size battery but it weighs almost 50 lbs lighter and it doesn’t have as powerful of a motor which is why it tops out at 30 mph instead of 37 mph.
Which results in less drain on battery. Advertised range on yours is over 60 miles, advertised range on mine is 43 miles.
P100S might have regenerative braking too, which GT series don’t have.
40 probably at lowest speed 😂 come on now you’re an electric guy
Segway claims you get 40 at 12 mph. That’s ridiculous.
You know what they say about people who assume.
@@lagunamusic7686 damn that’s shit and I never assumed 🤡 it doesn’t say that on the site
@@dryzl3910 I have an email from them where they give me their range estimates which also requires you to be no heavier than 170 lbs, completely flat and the ambient temperature of 70 degrees.
@@lagunamusic7686 shit I’m not doubting you but that ain’t public knowledge but that’s for that info cause now I definitely won’t get it