Exactly as you pointed out, if a company makes a faulty/dangerous product and become aware of it, it's THEIR job to notify customers and either recall or repair that fault. Well done for pointing these problems out. There's often teething problems with new products, but they need to be sorted out quickly and preferably before that product is released.
First he said that it was normal for the bolts to fall out of the magazine, there had to be 3 at least so they wouldn't fall out of the magazine, today in the video it already said that 1 bolt would hold up well. 🤔something is not right in this story
The CEO thinks customers are stupid. If he keeps going this path he will ruin his own company. Would be sad though. The Stinger still is a fun crossbow.
Yes, I definitely could have. I don’t think I can after the test, but at least the issue is finally getting some attention. I’d rather save someone’s eye than get my money back-something Steambow could learn from.
I had one M10 some weeks ago for testing, or better said playing with it. I am really interested how easy the pin in you case falls out, could you maybe showcase this. Like in my case it would only go out if I would have hammered it on something solid or obviously move it with finger. Does it in your case really fall out already if you turn it by 90 degrees or juggle it? since even when you push it back in the video you see and hear that there is some resistance. Either way I would prefer that the pin can get secured. Like in similar situations often a second small safety pin is used to fixate the other pin. And it could be customers choice to remove or not.
just saw there there are a bunch of solutions here in case you want to fix it before Steambow is able to provide an own solution, 'M10-Steckbolzen-mit-Sicherung' will give you a bunch of opportunities
I understand what you’re saying, and I have to be honest-after the pin failed on me just moments before firing, I haven’t tried to shoot with it again, aside from one test. “Test” might not even be the right word, but it did show what could have happened to me and others. If the pin fails and you’re shooting at that exact moment, it could be serious. It literally just fell out on me, and I don’t even think it was angled at 90 degrees. There was friction when I first put the pin in, and the same friction when I tried to remove it afterward. I actually have a video right after the incident where you can see the pin fall out. And seconds later, there was so much friction that I could barely get it out. I might post the video at some point, though I’d have to beep out halve of it, as you can imagine.. Honestly, I have no idea how this happened to me or why, and I know I’m not the only one. But I’m not the one selling this product-it shouldn’t be up to me or other customers to test it and figure out the cause!
Thank you for the tip! I’ll definitely get something like this. All I want is to make sure no one gets hurt. If Steambow reaches out to everyone this issue could affect, then I’ll happily go back to just reviewing and making fun videos. That’s really all I’m trying to do.
@@Dutch_Defense_and_Survival I had in the past a similar issue with two Crosman Airsoft pistols where the security pin was kinda not 100% fixed in safe or fire. With just a very soft contact it did go in the opposite direction. I reached out to Crosman and got a mail saying that it is always the responsibility of the shooter to check before shooting or when carrying that the weapon is safe :) Thought it is a joke and then I noticed that same was stated on added papers in the box. No idea if this is same for Steambow where it might be otherwise interesting in the US
I uploaded my first reaction right after it failed on me. I originally made it for the warranty. But as you can see, it sometimes falls open on its own, depending on where you apply pressure. The whole idea of putting a weapon on the market whose safety depends on how the consumer installs it seems strange. Not everyone has the same technical skills or knowledge, to say the least. There were no warnings then, and there still aren’t any now. They even admitted in writing that even if you install it exactly as instructed, it can still sometimes open on its own. I also want to thank you-I believe it was you who left a comment under my video (which I’ve now deleted). I got a bit carried away and lost sight of why I wanted to warn people in the first place. So, thanks!
Ze zijn van het begin af aan al een beetje vreemd geweest met dingetjes, als bijstellen op een open order niet mogelijk die nog verstuurd moet worden, zodat je weer extra verzendkosten moet betalen op een nieuwe order. Zelfs niet als je ze per email benaderd vlak na het afronden van de bestelling. Foute levering moest ik op eigen kosten terug sturen om geld terug te krijgen. Volgens de EU regels gaan de retourkosten op rekening van de verkoper, maar goed. Ze willen graag concurreren ten koste van de kwaliteit en de veiligheid. Ze zijn zo transparant als zeemist.
Exactly as you pointed out, if a company makes a faulty/dangerous product and become aware of it, it's THEIR job to notify customers and either recall or repair that fault. Well done for pointing these problems out. There's often teething problems with new products, but they need to be sorted out quickly and preferably before that product is released.
First he said that it was normal for the bolts to fall out of the magazine, there had to be 3 at least so they wouldn't fall out of the magazine, today in the video it already said that 1 bolt would hold up well.
🤔something is not right in this story
The CEO thinks customers are stupid. If he keeps going this path he will ruin his own company. Would be sad though.
The Stinger still is a fun crossbow.
Like from USA 🇺🇸
your vid was in joerg spraves video 😮
Can't you claim warranty? or get your money back?
Yes, I definitely could have. I don’t think I can after the test, but at least the issue is finally getting some attention. I’d rather save someone’s eye than get my money back-something Steambow could learn from.
I had one M10 some weeks ago for testing, or better said playing with it. I am really interested how easy the pin in you case falls out, could you maybe showcase this. Like in my case it would only go out if I would have hammered it on something solid or obviously move it with finger. Does it in your case really fall out already if you turn it by 90 degrees or juggle it? since even when you push it back in the video you see and hear that there is some resistance. Either way I would prefer that the pin can get secured. Like in similar situations often a second small safety pin is used to fixate the other pin. And it could be customers choice to remove or not.
just saw there there are a bunch of solutions here in case you want to fix it before Steambow is able to provide an own solution, 'M10-Steckbolzen-mit-Sicherung' will give you a bunch of opportunities
I understand what you’re saying, and I have to be honest-after the pin failed on me just moments before firing, I haven’t tried to shoot with it again, aside from one test. “Test” might not even be the right word, but it did show what could have happened to me and others. If the pin fails and you’re shooting at that exact moment, it could be serious. It literally just fell out on me, and I don’t even think it was angled at 90 degrees.
There was friction when I first put the pin in, and the same friction when I tried to remove it afterward. I actually have a video right after the incident where you can see the pin fall out. And seconds later, there was so much friction that I could barely get it out. I might post the video at some point, though I’d have to beep out halve of it, as you can imagine..
Honestly, I have no idea how this happened to me or why, and I know I’m not the only one. But I’m not the one selling this product-it shouldn’t be up to me or other customers to test it and figure out the cause!
Thank you for the tip! I’ll definitely get something like this. All I want is to make sure no one gets hurt. If Steambow reaches out to everyone this issue could affect, then I’ll happily go back to just reviewing and making fun videos. That’s really all I’m trying to do.
@@Dutch_Defense_and_Survival I had in the past a similar issue with two Crosman Airsoft pistols where the security pin was kinda not 100% fixed in safe or fire. With just a very soft contact it did go in the opposite direction. I reached out to Crosman and got a mail saying that it is always the responsibility of the shooter to check before shooting or when carrying that the weapon is safe :) Thought it is a joke and then I noticed that same was stated on added papers in the box. No idea if this is same for Steambow where it might be otherwise interesting in the US
I uploaded my first reaction right after it failed on me. I originally made it for the warranty. But as you can see, it sometimes falls open on its own, depending on where you apply pressure. The whole idea of putting a weapon on the market whose safety depends on how the consumer installs it seems strange. Not everyone has the same technical skills or knowledge, to say the least. There were no warnings then, and there still aren’t any now. They even admitted in writing that even if you install it exactly as instructed, it can still sometimes open on its own.
I also want to thank you-I believe it was you who left a comment under my video (which I’ve now deleted). I got a bit carried away and lost sight of why I wanted to warn people in the first place. So, thanks!
Ze zijn van het begin af aan al een beetje vreemd geweest met dingetjes, als bijstellen op een open order niet mogelijk die nog verstuurd moet worden, zodat je weer extra verzendkosten moet betalen op een nieuwe order. Zelfs niet als je ze per email benaderd vlak na het afronden van de bestelling. Foute levering moest ik op eigen kosten terug sturen om geld terug te krijgen. Volgens de EU regels gaan de retourkosten op rekening van de verkoper, maar goed. Ze willen graag concurreren ten koste van de kwaliteit en de veiligheid. Ze zijn zo transparant als zeemist.