This page is the most deserving to have millions of followers. We need these kind of contents, especially us Filipino's. Thank you for hardwork for making these videos. Sending love. 😘❤️
I applied last Monday at call center...and they said I'm gonna undergo a virtual training just wait for next call ... I do research and I found your channel , I'm always watching your vedios now...thank you for sharing all your knowledge and tips Candace..
Hi there, excuse me but I'm a curious guy, can you update me about your job finding? Did you get hired? Is it difficult to get a bilingual job?. Thanks for your answer
I passed my interview and will be on training next week. Your video really helped me a lot during my interview and I have so much to learn. Thank you for making videos to help us❤️
It feels like yesterday when I was watching your videos to help me with my interview and then with my calls, and now promoted to Escalations and im training agents with your tips, I just want you to know I appreciate you for being a part of the success I had with my BPO Journey, Thank you so much!!❤
Monotone speech is more common in men in my observation, perhaps due to personality differences with their female counterparts. (e.g. men tend to not show much emotion, etc.)
yes bro lalo na sa mahiyain gaya ko. always ako curious sa paligid ko tsaka sa boses ko. kaya minsan monotone ako. kahit anong try ko maging energetic, ganun talaga voice ko. haist
ilove all your videos. anyone including me, who watched this will learn a lot from you. thank you for coaching us. im so glad that i found your videos.
Hi po ate! I watched your vids night before my interview and now I need to comply my pre employment requirements already. Thank you so much! I learned a lot from you. God bless you po!
This helps me a lot! I am doing my training in a BPO company, and I was advice to practice articulating my monotone voice, more vids to come! Also, I really do love your voice, hopefully mine would be good too :) Ciao!
Thanks! My friend noticed me that my voice is monotone during my calls and He sent this link to me. This video is very helpful to fix my monotone voice. 😊
I can still hear your Visayan accent hehehe but it's amazing how you have achieved that kind of voice and fluency - it gives me hope. I'm thankful that I found your channel - you made me more confident.
Thanks for the contents you posting on TH-cam, it helps me to improve my english pronunciation, articulation, and grammar. I would say I still need more practices and more tutorial to watch from you before becoming to be fluent in english. I'm still struggling to speak in english moreover I can't help my self to not to stutter when I feel nervous or intimidated
Thank you Ms. Kwesyown yown tlga kelangan namen yang tono mo hehe It's so very useful not only in call center but also in real life we need that intonation.
Before I will up to bed, I would like to say my enormous thank you for Ms. @Kwestiyon for helping me to pass the final interview and now, I got the job offer from a bpo company. As a newbie, it is really a life-changing for me. Again, Thank you Ms. Candice! 😘 Anyways, your name was been mentioned during my final interview as a customer. 💛🙏😘 😍 I will still keep watching your videos especially I am now a trainee. Ayieeh! Must to survive myself in the prod. 🙏💛 #Proverbs3:6
Oh finally I figured out what are we trying to express with variety of pitch volume pace and pause. A summary to attract attention: High pitch: happy/exited tone Low volume: telling a secret Slow pace: emphasis important thing Pause: end of sentence Have been talking in every opposite for a long time... Thanks
I already passed the interview, I will be having a versant test tomorrow my mentor said that he was so impress with my grammar but everytime I speak he will just say that I need to have that kind of monotone voice 🤣 I'm so glad I found this video. Sobrang Hirap mag adjust ng voice if sanay kana lol
I've watching your videos. I wish I saw this when I was starting my career in bpo, but I'm still learning through your videos. May I if you could answer this interview question. "How would you guide a blind person to tie his shoelaces?" Hope you notice me. Thank you!
Hi, i find u so fascinating, you are way way much better to any of the english teacher.. ur pronunciation, intonation accent is almost perfect! can u make more videos of pronunciation e.g vowel and consonant or the best tongue twister .. or a movie or script to practice imitation? im from mindanao and my english is alam muna matigas .. 😎😜🥸😜😎🙁
Hi Sheina, my name is Stiven. I really appreciate your videos, which are extremely helpful for improving more in the BPO or Call Center environment. I've learned a lot of things from you, and being honest, I'm completely sure that with your videos, I'll become a Supervisor or a QA in a short future (which is one my expectations). THANK YOU VERY MUCH (if you have Instagram or Facebook, I'd like to follow you). Greetings from Colombia.
A BIG help for some of us. Thank you and more videos to upload. Please give us tips on how to pass bpo company's interview. I'd like to share it to my friends. Keep Safe Always Candice ❤️
Sobrang laking tulong ng channel nyo po.gusto ko pong i try mgtrbho sa callcenter.mgling kc ako sa written pero pgdting sa pagsasalita na nauutal po ako.
English speaking is not a measure if you're a smart.. the important is you take to study and practice as much as you can and do not afraid for someone being speak hard.🇵🇭✌️
how do you modulate your voice po? i really love your videos. I'm an upcoming call center trainee and I'm currently struggling with voice modulation also with uncontrollable muffled sound po. Any tips will really help me thank you so much.
Hi. Ms. Sheena , can you explain the differences between Eastern time and Pacific time. I'm just curious about it. I'm a newbie in BPO. I'm still in the first week of training
Question: If the cs agent promised a call back to the client, would that be fine if we will not close the call properly since the concern is still pending and not yet resolve?
![[Live สด] การออกรางวัลสลากกินแบ่งรัฐบาล งวดวันที่ 16 ธันวาคม 2567](http://i.ytimg.com/vi/dNTiBBthKgQ/mqdefault.jpg)
I can easily learn vocal variations by just listening to your perfectly modulated voice. :)
Omg, these has been my weakness. Its so awful to listen to my own calls and makes me say, "do i really sound like that?"
Better than taking classes....clear ...easy to understand & follow.... you're the best!!!!
Very educational not only for call Center agent for those who want to be fluent
This page is the most deserving to have millions of followers. We need these kind of contents, especially us Filipino's. Thank you for hardwork for making these videos. Sending love. 😘❤️
I applied last Monday at call center...and they said I'm gonna undergo a virtual training just wait for next call ... I do research and I found your channel , I'm always watching your vedios now...thank you for sharing all your knowledge and tips Candace..
Is that CONCENTRIX ma'am.
@foodpaandar Sitel Company
Hi there, excuse me but I'm a curious guy, can you update me about your job finding? Did you get hired? Is it difficult to get a bilingual job?. Thanks for your answer
I didn't read your channel's name before watching ,I'm a bit surprised that you're Filipina with that sweet voice and natural sound accent.
I passed my interview and will be on training next week. Your video really helped me a lot during my interview and I have so much to learn. Thank you for making videos to help us❤️
It feels like yesterday when I was watching your videos to help me with my interview and then with my calls, and now promoted to Escalations and im training agents with your tips, I just want you to know I appreciate you for being a part of the success I had with my BPO Journey, Thank you so much!!❤
Monotone speech is more common in men in my observation, perhaps due to personality differences with their female counterparts. (e.g. men tend to not show much emotion, etc.)
yes bro lalo na sa mahiyain gaya ko. always ako curious sa paligid ko tsaka sa boses ko. kaya minsan monotone ako. kahit anong try ko maging energetic, ganun talaga voice ko. haist
Yes
Amazing! Youre amazing. It really helped me a lot with everything I need to know on how to improve my customer service skills.
ilove all your videos. anyone including me, who watched this will learn a lot from you. thank you for coaching us. im so glad that i found your videos.
I really love watching this tutorial. I love your voice ma'am.
Hi po ate! I watched your vids night before my interview and now I need to comply my pre employment requirements already. Thank you so much! I learned a lot from you. God bless you po!
Napaka husay, Hindi ako na boring at madami akong natutunan. New Subscriber here....
This helps me a lot! I am doing my training in a BPO company, and I was advice to practice articulating my monotone voice, more vids to come! Also, I really do love your voice, hopefully mine would be good too :) Ciao!
You are too good, very well explained .Keep it up
Thanks! My friend noticed me that my voice is monotone during my calls and He sent this link to me. This video is very helpful to fix my monotone voice. 😊
I really love she enunciate the words and aspirate every letters of the word.
Thankyou ate candice i learned a lot from you. Soon i will be good in english because of you i learned more . Godbless..
I can still hear your Visayan accent hehehe but it's amazing how you have achieved that kind of voice and fluency - it gives me hope. I'm thankful that I found your channel - you made me more confident.
your voice is just so adorable. thanks for sharing useful hints.
Thanks for the lesson! Really great examples :)
Thanks for the contents you posting on TH-cam, it helps me to improve my english pronunciation, articulation, and grammar. I would say I still need more practices and more tutorial to watch from you before becoming to be fluent in english. I'm still struggling to speak in english moreover I can't help my self to not to stutter when I feel nervous or intimidated
I got hired today for financial Account, i always watch your videos thanks for your tips
New subscriber here. I love your pronunciation and the clarity of your voice. I love your videos ma'am, it really helps me a lot ☺️💕
I admire you Candice I like the way you talk.
Thank you Ms. Kwesyown yown tlga kelangan namen yang tono mo hehe
It's so very useful not only in call center but also in real life we need that intonation.
OMG!!! now ko lang to nakita..thank you...it helps a lot!!
Thanks Sheena. I got in. And a first timer in BPO. Your vids helped me a lot.
Before I will up to bed, I would like to say my enormous thank you for Ms. @Kwestiyon for helping me to pass the final interview and now, I got the job offer from a bpo company. As a newbie, it is really a life-changing for me. Again, Thank you Ms. Candice! 😘 Anyways, your name was been mentioned during my final interview as a customer. 💛🙏😘 😍
I will still keep watching your videos especially I am now a trainee. Ayieeh! Must to survive myself in the prod. 🙏💛 #Proverbs3:6
Congratulations!!
Oh finally I figured out what are we trying to express with variety of pitch volume pace and pause. A summary to attract attention:
High pitch: happy/exited tone
Low volume: telling a secret
Slow pace: emphasis important thing
Pause: end of sentence
Have been talking in every opposite for a long time...
Thanks
Oooo
Oooo
Oooo
Oooo
Oooo
Hired po. Ako this channel helped me a lot. Thank you po. Training na po ako nxt week. Kudos!
I like your videos. Simple but very informative.
Im an aspiring to be a call center agent soon. Im watching your videos to learn more and boost confident.
Thanks much mems. Been waiting for this!😉👐
Oh my gosh I love the way u talk❤️😍 I can listen to u all day long without getting bored...thanks for sharing...🤗🍹🍹🍹 Keep safe
Absolutely delighted, again, for this vid of yours💙
you're so good at this wow
If you will become our TL, there's no doubt that team will excel!
I already passed the interview, I will be having a versant test tomorrow my mentor said that he was so impress with my grammar but everytime I speak he will just say that I need to have that kind of monotone voice 🤣 I'm so glad I found this video. Sobrang Hirap mag adjust ng voice if sanay kana lol
Congratulations on 300k !😇🥳
It's mesmerizing listening to you....🧡❤
darn.
why did this very very helpful video, only came out now?
sayang years haha
Thanks god I found this channel. .its really help me a lot. .not so good in english but im willing to learn more. .
Love your videos!!!!!!! More videos about voices plss.
Wow, that was my hr said to me on my first call center interview. What a coincidence. 😂 but now I'm hired hahaha.
I love listening to your voice.😍
New subscriber here, it's extremely good to practice those sentence.
Your a life saver!! 🥰🥰🥰
I like da way candice play with her voice😅This is lit
Thankyou ! Mukang makakatulong din sya SA pag kanta ?😄 Sample Ka Naman miss 😊
Step by step explanation. Good
Great advices thank you.
Love you Candace. I'm your avid fan. Please keep making videos. I've been learning a lot from you ❤❤❤
Eto hinihintay ko ahahha sabi ng QA ko yung Boses kodaw flat lifeless 😂
very informative! thank you for sharing... :)
I love your videos...Thank you for doing this!
I've watching your videos. I wish I saw this when I was starting my career in bpo, but I'm still learning through your videos. May I if you could answer this interview question. "How would you guide a blind person to tie his shoelaces?" Hope you notice me. Thank you!
Your voice is so. Perfect 😍
Thanks a lot. You have helped me a lot with your videos.
I love the way you speak, this world should speak same way too and war is over from 🌍. 🇮🇳
About to have my training next week. I have high hopes that this video could change the way I speak.
Thank You this helps a lot I would love it if you can give some tips on Sales and how to sound convincing and give effective rebuttals.
I have been told I have a monotone voice, so hopefully I can use these tips to correct this.
No kwestyon!!! You're so perfect 😅🙏 thank you
I like u very much becouse you explain the words not too fast or too slow and easy to unterstand.
Hi, i find u so fascinating, you are way way much better to any of the english teacher.. ur pronunciation, intonation accent is almost perfect!
can u make more videos of pronunciation e.g vowel and consonant or the best tongue twister .. or a movie or script to practice imitation? im from mindanao and my english is alam muna matigas .. 😎😜🥸😜😎🙁
Another great video!!! Thanks 🙏!!!
Hi Sheina, my name is Stiven. I really appreciate your videos, which are extremely helpful for improving more in the BPO or Call Center environment. I've learned a lot of things from you, and being honest, I'm completely sure that with your videos, I'll become a Supervisor or a QA in a short future (which is one my expectations). THANK YOU VERY MUCH (if you have Instagram or Facebook, I'd like to follow you). Greetings from Colombia.
Thank your for encouraging us.. Thank you for sharing your knowledge😊😊
How to be you, I really love your voice the way you delivered.
Thank you ate for sharing this hihi we learned a lot specially in delivering our voice and words.♥️♥️♥️
A BIG help for some of us. Thank you and more videos to upload. Please give us tips on how to pass bpo company's interview. I'd like to share it to my friends. Keep Safe Always Candice ❤️
Thank you so much po! I learned a lot ☺️
Sobrang laking tulong ng channel nyo po.gusto ko pong i try mgtrbho sa callcenter.mgling kc ako sa written pero pgdting sa pagsasalita na nauutal po ako.
Thank you for all your videos
I can listen to you all day 👏👏 pls upload more.. thanks for the tips ❤️
I think that you're good at singing. Omy! The pronunciation and the dynamics! Urgh! Plssss make one hihihi 💋
I ♥️ all your videos Miss... It really helped me a lot in my training .... Thank you so much 😘😘😘😘
easy to understand i have subscribed
Very educational🤩🥰thanks💖
Great content ! ❤️
English speaking is not a measure if you're a smart.. the important is you take to study and practice as much as you can and do not afraid for someone being speak hard.🇵🇭✌️
highly recommended this video, thankyou mam :)
This is the reason why I got my first dsat 😢 do you have any tips how can I fix this? 😭
how do you modulate your voice po? i really love your videos. I'm an upcoming call center trainee and I'm currently struggling with voice modulation also with uncontrollable muffled sound po. Any tips will really help me thank you so much.
13:14 I like this tip TT thank you!!
Awesome video
Can you please make a video about the right intonation, cause my trainer told me that I sometimes use a sing song intonation
Hi. Ms. Sheena , can you explain the differences between Eastern time and Pacific time. I'm just curious about it. I'm a newbie in BPO. I'm still in the first week of training
Hi! Eastern time is 3 hrs ahead from Pacific Time.
i really need this RN
Question: If the cs agent promised a call back to the client, would that be fine if we will not close the call properly since the concern is still pending and not yet resolve?
Proper closing spiel should contain the following elements:
Thank the customer for calling
Branding
Survey
superb! Thank you!
so helpful thank you so much 👌👌
Thank you so much for this i invited my friends to subscribe into your TH-cam channel take care always
Your smile though ☺️🥰
really like your voice ,
Good explanation
Love this!
I can hear myself in monotone HAHAHAHAHAA 😭