TRUTHFULLY! I told my dad about why walmart failed in Germany and he did not get it! Lol different cultures, but neither is wrong or bad. I love how different the world is!
I am fancy and have metal coins for that, one is advertsiemnet from Ford and has its logo on it :-D The US car companies should see the possibility to give out little key tags with coins in the size of a quarter with GM, Ford and so on. Maybe BMW or Mercedes should do this in the US, their logo ist perfect for a round coin. :-D
@@helloweener2007 yep...in spain a lot of supermarkets give you logo coins for the carts, and since 1or2 years ago you have those coins carts in the parking, and no coin carts inside the súper....kelly need to make a vídeo about the diferences about the pharmacies.....we dont have soap....goddamnit!!!!!
Back before Scanners, Aldi in Germany trained their cashiers to be fast...they were paid more, but were expected to memorize the codes or prices of the products. They were just about as fast as cashiers with scanners today.
@@erictrumpler9652 Back then Aldi in Germany had only ~400 different items, (~1200 today) every item had a 3 digit number. The cashiers were way faster with these numbers than with the scanners of that time and also faster than today because they didn't need to wait for the customer packing his stuff in the cart to free the scanner.
It's an absolutely common thing in Europe and nobody complains about it. After all they spend hours in the same place. I couldn't stand for hours there
@@ex101jc My sister worked for a supermarket chain which forced them to stand (in Austria), after a year or so she switched to Hofer (Aldi in Austria) and oh my: She says the working environment at Hofer (Aldi) is absolutely amazing and the pay was very good compared to all other supermarket chains. Of course you have to deliver your workforce, but you only work 3-4 days a week, HAVE to sit usually, use a lot of equipment to haul stuff around to protect their bodies and get a hell lot of bonuses for e.g. sliding a certain amount of value over your cash register in a day. So they dont only need to meet certain quotas at the cash register, they also get extra money for being even faster. This is of course a lot of motivation, because who doesnt like money. They are also not allowed to have queues of more than 5-6 people at the register, so they then immediately have to open another cash register by calling staff (Aldi staff works all the time, they dont sit around doing nothing). Sry for the confusing wall of text I just wanted to share my (or more like my sisters) experience with working at Hofer (Aldi).
InsaneTiger07 Ahh, I see someone also here with experience from Hofer. Indeed, despite being a discounter the employees get well paid. After all a Discounter such as Aldi/Hofer can afford to pay their employees better since they are saving on other things.
Yes and the people that say that are the ones that would also just leave their trolly where ever they park because they are too lazy to walk back with it.
Free the shopping trolleys ! They are innocent ! (was i time, before lidl change the locking system , where i unlocked many trolleys so people don't need to had a coin)
@@XYZPlayers most people in europe have a "special" cart coin on their keychain or in their car. You can get these coins for free from most grocery stores. I always have one in the car and one in my wallet. No need for normal money. Durch people also almost never have cash on them any more.
philosoaper and when they do travel outside of the US, they stay in an American chain hotel, eat at American chain restaurants, get upset when people don’t speak English, call them ignorant, remind everyone how great the US are every chance they get, and make sure they travel with an American airline because you know, safety.. 🤦♂️🙄🤦♂️🙄🤦♂️🙄
Your are not actually paying for the use of a cart, you are leaving a dopiest! You get the quarter back after returning the cart. There is a difference between CHARGING and leaving a DEPOSIT. Americans apparently don’t get that!
Most of them are used to just leaving the carts wherever, so they lose their quarter, instead of bringing the cart back to where it belongs. For some reason, they must think that the quarter is for the employee who brings the cart back to the alcove, or something.
@@ElaMongrella Yes, with a quarter, people won't really bother bringing it back. In Germany it's usually an Euro, so everybody returns them. We are carrying money here anyway. This system is used everywhere here, even at the more expensive supermarkets.
@@thuralloroflandroval1780 They could just let you swipe your credit card/phone to get a cart. If you are too lazy to return the cart yourself, you get charged $1-2 and the person who returns it gets the money. Could be a nice hourly wage for some low income people.
The products of Aldi and Lidl are largely produced by very well-known brands. However, a different company name and different packaging is used. By looking at the company address on the packaging, you can even see that some products come from the same factory. There is no difference in quality. In Germany this is known to most people. The unknown brands are only used to enable a lower price. You cannot offer branded products so cheaply, otherwise all supermarkets would have to reduce their prices. The criticism of the chargeable shopping carts is really unworldly. With logical thinking, everyone should be aware that this is only to bring the carts back.
"With logical thinking, everyone should be aware that this is only to bring the carts back." It should be noted that the incentive to get your own money back, which seems to be necessary in DE to get people to do the right thing, is not required in other countries. People actually return the carts to the stands in the parking lots without having to be tricked into doing so.
@@mojojim6458 possibly. but as the roaming herds of abandoned carts in the US can tell you, that kind of thinking can backfire. I think in Germany, most people would return the cart on their own, too, but "better safe than sorry" is lived there.
...so if people do it voluntarily, why do the shops hire people to bring the carts back? My observation is, that Germans are actually more likely to bring back the cart even if there is no monetary reward, not because they are in any way "better" but because they have been trained to do it, so they are now doing it automatically.
@@swanpride One of the duties of the people working in the supermarkets is to push the carts from where they are left in the stands in the parking lots back to the store entrance. Just as I understand that a cashier at Aldi will also stock shelves when necessary. Sometimes, a customer will take a cart from the stand and push it into the store for shopping.
Ich arbeite in einem kleinen Supermarkt mit 4 Filialen, mein Filialleiter hatte die Idee an Tagen an denen viel los was jemand zum einpacken anzustellen. Schlechte Idee Es gab gehäuft Beschwerden darüber warum der angestellte "ihre" waare anfasse... Als würden Kassierer nicht exakt das selbe tun
I know! I remember my mom in that situation. No one should suffer like that. Physical comfort means a better mood, a clearer mind and better productivity.
@@leokotsen1548 No. Even if you have a disability if you cannot stand for hours you "can't do your job." I think american bosses need to be stran-gled a little😩
I can only imagine that those people who say "charge for a cart" are this kind of human who do not bring back the cart because "someone gets paid to do so" lmfao
more stores should have this in america, too often people just leave their "cart/buggy/trolley" in the empty space between cars or in other empty parking spots even when there is a cart return just a few feet from them
I don't get it, do you really just abandon your trolley anywhere you feel like in the USA ? Cos otherwise I don't see the issue in putting a coin in a trolley which you get back when you put it back
I think they do it because Americans would not be just half as fast as we Germans are and they would really get in trouble with time at the register. But in the Aldi here (in Germany) they will put the groceries in your cart if you are too slow. Just doesn't happen very often. Mostly the last few items while the person is taking out there purse. But they don't throw your items in the cart as the lady in the video does or at least they just do it with things that can't break etc. But it's interresting that they think the cashiers are lazy because they sit and don't stand or that they complain that they had to wait because the checkout is sooooo slow while they obviously can't really go any faster as they do. I just don't get why they say the cashiers are rude. Maybe because they are done with scanning before they could even start a smalltalk? :D
This cashier is crazy! If a cashier at a German Aldi dumped my goods into my shopping cart that way, I would either have stopped him after the second item (most probably yelling due to being shocked), or I would just leave all the stuff at it‘s desk and exit the shop only with the empty cart (to get the deposit back).
There is always kind of a race between the customer and the cashier in German supermarkets, and it's nearly impossible for the customer to win. Aldi's cashiers are known to be the fastest in Germany, but this girl at an American Aldi put her German colleagues to shame. Holy smokes...
1. Aldi is cheap and help families to save money. 2. Aldi is high quality and has an outstanding quality management system. 3. Aldi is absolutely trustworthy and honest.
@geheimschriver That's not true. Objective tests usually certify that they are among the best on the market. The market power always helps them to offer impeccable quality.
@geheimschriver dont knowabout american Aldi, but the Products in German Aldi´s allways have the same or even higher Quality then well known Brands have.. for a much cheaper price.
Americans : "Oh no, I have to put a quarter into the cart" "Why are cashiers sitting in chairs ?" "I need to have the choice between 27 different brands of cornflakes"
@C J A "poor man's US?" I can't imagine any part of Germany like that! Just the opposite - the people on Germany live so comfy, cushy and priviledged that they can't imagine the struggles that people have in the US. You must be in one of the very few depressed regions like Ruhrgebiet or LU.
I wanted to stab myself everytime someone said you need to pay for the carts. YOU DONT UNLESS YOU DESIDE TO TAKE THE CARD AWAY FROM THE STORE BECAUSE THEN YOU DONT GET YOUR COIN BACK
@diesteppkuh I heard once, that a brand new shopping cart cost about 60 - 300 Euro!!! So ... 0,25 Dollar is super cheap if you want to steal, ähh buy it.
In the Netherlands it's written in law that you need to be able to sit as a cashier. Because before ladies had to stand for hours which wasn't good for their health. I guess the same law may exist in Germany.
Sitting all day isn't beneficial either. Best would be no cashiers at all, instead they should walk around and maybe assist people or restock or just work somewhere else
@ It's "limited" as in it's not a one-stop shop where you will find absolutely everything you can think of, but they advertise exactly what they are: a food market. People in other countries don't seem to mind going to 2 or 3 places when they shop. Seems to be a foreign concept in the US (no pun intended). And many people in other countries don't seem to mind not having 43 brands/varieties of apple juice available at their store. Americans want options, because 'Murica darn it!
I'm totally bought into the Aldi way of grocery shopping. Let me get this straight - the check out is TOO FAST?!?!?! AYFKM? It's the best. Products are good. They pay their worker a living wage too. 5 Stars. The Germans do it best, once again (I'm from Pennsylvania).
I was honestly shocked to see that they put your stuff back in the cart. Here they just leave it at the counter and look annoyed when you`re not fast enough to repack your stuff in time.
It's flipping amazing when you make a big purchase (like 2 carts full) and you have to catch up with the speed of the cashier. It's like Tetris on high speed 😅
The drama with the shopping carts and the "rudeness" is just hilarious. Americans acting like they basically wanna move in to these stores :D - Of course, it's not a particularly exquisite shopping experience - But honestly: who cares? You buy your stuff, you drive home.
@HOWARD BOYD Except that you don't get luxury. You have absolutely nothing to show for that you were at a supermarket, where someone bagged your stuff.
@@cjsvids8760 Yeah, it's a discount chain... My reply was in reference to some other dude (comment seems to be deleted), who said something along the lines that "he prefer's the luxury shopping experience at a regular supermarket" or sth., which, for groceries didn't make much sense to me to begin with...
Aldi is about minimizing cost and passing the savings down to the customer. You have to use coins or tokens for the cart so you put them back. Since no employee needs to return carts, no employee needs to be paid for it. If the store would pay an employee to do it, they would have to earn back the money by charging higher prices. Cashiers only need to be at the register when needed. While they’re not at the register, they perform other duties. That minimizes staff. The products are presented in their bulk packaging in order to save money for unnecessary presentation or stocking of shelves. While not providing free plastic bags saves money it’s also good for the environment. At Aldi they try to cut costs as much as they can while providing good quality and cheap prices. You should know that nothing is for free. Someone needs to pay for free giveaways, for more staff that push around carts and talk to you, free plastic bags, the nice shelves, and so on. And that someone is the customer. Not being charged for something, doesn’t mean you don’t pay for it. The price is evenly distributed on all products that you buy.
Very good comment! You wrote what I think. Also to mention, free plastic bags are unnecessary waste that's polluting our nature. If you have to pay for it you may think about it and bring a reusable bag with you.
Why are they freaking out about having to put a coin in the cart? You get it back! And the carts are not floating around on the parking lot. And yes it is cheap. Hello, having your own bag is better than the disgusting lastic bags you get at Walmart even if you don't want them, there you almost have to yell at the cashier to not pack your stuff in those plastic bags.
And plastic bags aren’t durable enough for a proper weekend shopping anyways, we rarely use them here in Europe. Even back in the time, when the bags were free, my family always hunted the empty boxes and used them instead, because they are more stable
Yeah anytime people say you have to “pay” for the cart, I’m confused haha it’s a deposit, you get it back. But as pointed out by Anthony, it is definitely worth stating that a lot of Americans don’t carry cash, especially coins, so it’s kind of a pain. I have one quarter and it sits in my car to use at Aldi...exactly as I showed in the video hahah
LOL thanks for this insight, a few gems in there... “The cashiers are lazy because they’re sitting down” - but complaints for days about having to return the shopping cart...
In England, Aldi is one of the most popular shops, so I find it hilarious seeing Americans get confused by things that are just normal for us English people 😂 Also I don’t know why people complain about paying for the trolley (cart, as you Americans call it), you literally get your money back afterwards. Plus I’m not sure what it is about the cashiers in US, but in England the cashiers are faster than any other shop in the country and are generally nice enough. They definitely accept credit and debit cards too, and sell bags if you forget to bring your own 😂 Maybe it’s just different in England, or the Americans just don’t get it haha 😂
ALDI was in the US before England. We've had them longer than you by 14 years. But, yeah, pat yourself on the back ALDI in the US, is in the top 10 of grocery store chains. You Euros are funny. So, it's one of the top chains in the US but everyone that shops there is confused?
Same in France. But I noticed that in England, Aldi has special trolleys for wheelchairs. I was very happy about it. I've never seen those special trolleys at Aldi France. I think Aldi UK and Aldi Germany are better than Aldi France.
Because nothings screams 'Land Of The Free' as loud as having some poor fella doing a menial task (collecting carts) for essentially change money and not even getting him paid sick leave, holidays or any form of job security. That's freedom for ya!
Yep. Freedom to pick a different job if they don't like it. Are you under the impression people in America who do jobs are forced at gun point, chained to the front of the store like slaves? That is freedom. Don't like it, don't do it.
@Gaytony Ok, I must say now, you have probably never lived in a house of condominiums in Germany or owned such a condo, right? Because there is also an "owners' meeting" and you have to ask there if you are allowed to change something outside the condominium or in the garden. Sometimes it goes so far that you are not even allowed to install a satellite dish on your balcony if you are unlucky! Or an air conditioning system that requires changes to the house! We have our bureaucracy for this in Germany!
matt k do you think that anybody on the US who has few money can get good education and go to university? No, because they can’t. There is a reason why the rich and poor gap is huge in America. As a rich person you are free, as a poor one you are a slave of the system
This is so funny because Walmart failed in Germany. According to a video by Cheddar mainly for the exact opposite reasons as what happened here. In Germany (and most European countries I expect) things like Greeters and eternally smiling staff puts customers off. Staff just need to be civil to not be considered rude. Similar thing for the staff. Things like cheering sessions and group calisthenics with your colleagues at the start of the work day, is just too weird. Beside that there also was the difference in rules and regulations around things like shopping hours, restrictions on staff and pricing.
@@EyMannMachHin > Not to mention the snitiching policy when anyone of your coworkers doesn't adhere to the standards to closely That sounds like some real Third-Reich/GDR kind of shit. Shouldn't be too foreign for Germans. /s
@@fgregerfeaxcwfeffece the /s at the end there is supposed to indicate that that is where the sarcasm ends. Seems like you did not know that bit of internet culture yet, but now you do. www.urbandictionary.com/define.php?term=%2Fs
those commenters seem not to understand what makes their groceries expensive in other places and cheap at Aldi: with the no name products at the same quality as brand products (very often produced by brand manufacturers as no name products in order to make money also in the cheap market segment without ruining their high price name), you do not pay for the name tag, just for the product. fast cashiers and no cart pushers puts fewer people on their pay roll, which also reduces the prices - just like having no "free" bags for the groceries, which of course are not free but covered by the calculation of product prices.and using the carts cost is of course free: you just put in a deposit which makes sure you bring the cart back to where it belongs and where you get the deposit back - this way they do not need cart pushers - again, thats why you pay less for your groceries. some 30 years ago, Aldi did not even have shelves: you took the stuff off the pallet (shelves cost money and so do the people who pust the groceries on the shelves - this is money for nothing that you pay with the groceries bill), and they did not have a fresh goods (fruit/vegeatables) or refrigerated goods section: refrigeration (shelves, energy) drives costs up, and so does a high percentage of spoiled goods like left over fruits and vegetables.
Exactly. And the smaller selection means less space is needed, hence they have lower cost for the shop itself overall...in rent and/or property taxes, in heating costs, in the electricity bill aso. Aldi will succeed anyway. Because the US is a country in which a lot of people need to pinch their pennies, and that is EXACTLY the kind of environment in which Aldi thrives.
There were big management consultants who made an evaluation why chains like Adi and Lidl are so popular and successful. The result: it is the price. No ads, only in-house brands etc. help to make the items cheaper. And that principle will prevail, eventually also in the US, I am pretty sure.
Yes, that´s indeed the Discounter-Concept which the Aldi-Brothers introduced. The idea of their business model was: take poor people as customers and belong to their needs. That´s the main difference between Discounter like Aldi or Lidl and Supermarkets (e.g. in Germany: Edeka and REWE).
I’m German and this video was so funny for me 😂. The reviews seem very stupid for me,because I’m used to it,for me this is so normal. I need to say that the bags cost something because of the climate change. As you can see in the video a lot people choose to bring their own reusable bag, because they don’t want to pay for it,so it works.🤷♀️😅
The reasons for quarters in the carts are, 1, carts don't get banged up left in the lot, better condition carts. 2, they save hundreds of thousands of dollars not paying someone to collect the carts and pass on the savings. 3, there are always carts at the front of the store.
Very few people realize that such a shopping cart is indeed an extremely expensive item to produce. In Germany the retail price for a quantity of 1000+ was the equivalent of 120 $.
I agree David. Americans don't get it. At Target, Walmart etc, the carts block parking spaces, are everywhere, even, if the little cart space is 10 ft away. And you don't pay for the cart, you get the 25 cent back. Cashiers aren't rude, they are fast and don't have time for chit-chat. The turn around time on some special items is so fast, it doesn't makes sense to organize everything in special sections. There isn't even a concept for that beyond the grocery items. The special items are whatever the purchaser finds has a good resell or market value, is distributed to the stores and put up for quick sale. So why have an automotive section, if you may one day have items there and the other not? Those aren't they regular products. As for paying for bags? Welcome to California. It's the Law. Most of the comments reflect how clueless people are. Or worse, refuse to think. On one hand, they don't carry coins, but then happily write checks at the expense of everyone else in line. it is funny how customer service is demanded, but no consideration is given to the business that simply tries to provide affordable products and keeps it's cost down. There will be more chains like Kmart going south, laying people off, deprive communities from shopping centers, just because customers are too lazy to keep order in the store, put the carts back, bring their own bags and bag their own stuff.
Efficient? What's efficient about having to walk back and forth to and from the store umpteen times to dick with carts and returns? For that matter, take a look at German cars. An Audi or VW, the skid plate under the oil pan has like 16 torx head machine screws holding it on. American cars and trucks, 4 or 5. Where do they think it's going to go? It's not making a trip to the moon. I can do an oil change on an American car while another mechanic is still trying to get the friggin bolts out. lol. It's anything but efficient, it's over-engineered and painstakingly slow with 20 more steps than what's necessary. As for rude cashiers, when it comes to American stores there's no reason. While a true native German staff may have the typical cultural qualities, they're staffing American stores with Americans. So it makes no sense. Therefor they're rude. The live in the same community as every other store's employees, not like Aldi is importing German citizens to work their American stores lol.
@@mattk6827 You obviously lack any kind of engineering skills, so I'm not even gonna bother explain why germans (and furthermore any proper manufacturer that cares for the survival of it's user) use more bolts than yankees. It's not random that most of american vehicles are illegal in Europe. it's because they are not safe to use. And for the matter of fact, you lack common sense too, so I know i'm only gonna waste my time here, but dummb yankees just make me laugh so hard :D First off, you walk in and out of the store anyway, you might as well, on the path of exit, return the cart. Everybody hates it when carts are thrown left right and center. If you can't do this simple thing, you are just a typical yankee (which you are) that are often displayed in European shows portraying how retarded those people are. So no, there is no unnecessary back and forth. And for the "rude" cashiers, they are not rude, you are. You constantly block the line with your goddamn chitchat, wasting everybody's time in the line, just like your comment did mine. So get a proper culture inside you, and finally get rid of your disrespectful barbarian methods.
@@ShadowViewsOnly - This "rude" is on point I do not understand. What do they mean with it? I have never experienced an rude cashier here in Germany. I think I know why they put the basked directly behind the cashier, so that he have to put all the items in the basket. The Americans want this extended service ... and they get the service. I have heard that some Americans expect that the cashier put all the items in a bag and carry it to the car of the customer. For me this sounds really strange.
@@mattk6827 You know why ALDI is cheap? They dont need ppl to return carts, the customers do. It is all about lowering the costs and use the employes as efficient as possible. Thats why they put boxes on shelfs: It is fast. You can refill a whole shelf-side with one person in 30 minutes if you know where the products are placed. Cashiers only seemed to be rude, but they are just doing their job as ALDI wants it: Fast, concentrated and efficient. Talking to customers is inefficient and loses to much time on your schedule. If you do so, you get a good living wage for your work and a safe job. Do you know why they sit at the cashout? Because a german employer needs to ensure that the workers keep healthy while working, this is heavily enforced in germany and is part of the workers rights. Its is enforced by law that the employer has the duty to care for the workers. Sounds crazy right? I am a german who works in the grocery business in germany and i always get so mad in foreign countries when i see how they work in this sector.And: Its very rude for me when the cashier is chatting while i am waiting in line for checkout.
To me as a German who is used to get shopping carts with coins or similar tokens, it is quite annoying to read or hear so often that some Americans just don't get that you only need a quarter as a short time deposit to use a cart. It's even somehow embarrassing to imagine some adult who prefers to document his lack of ability to ask anyone else at the store about the reason why to put money in a cart by posting his/her misunderstanding at Google...
Where do they think the coin goes to? It's not like there is some huge compartment on the carts, that collects all the coins from customers paying to use the cart. Of course you get it back. I found that really weird too, that so many people thought you had to pay for the carts.
@@ElaMongrella Maybe they are used to just leave the shopping cart in the parking lot, next to where they parked their car. My guess is they want to just leave it there and expect some employee to collect all the carts and the coins.
@@nirfz That is probably the case, yeah. They probably think the quarter is for the employees who bring it back, instead of them just bringing it back themselves and getting the coin back. lol
Well, I would say, those people document their incapability of reading. There is a description at the cart station how it works with the deposit. And unlike the carts at the airport, you get your money back when you return them.
Watching this as a german is hilarious. Especially seeing so many people complain over 25ct. Yeah, it sucks if your forget change for a cart but it increases the chance of people actually returning the shopping cart. We have grocery stores which don't charge for carts but those carts get stolen more often
So I can't exactly speak for these people's experiences but I think when they say the cashiers are rude, they just mean that they're stressed out 😅 they're not that friendly because they don't have time to be. A cashier will serve a cash lane only for so long as it is strictly needed to be open, then they will leave their registry and stock the shelves and only come back to the registry when they have to. It's all to minimize employee cost...
I'm german and I dislike Aldi very much. The rudeness of the employees is very much not limited to overworked cashiers (compared to other german grocery stores), I know that they have high standards on the workload of their employees on the other side Aldi is one of the best paying employers in discount stores in germany.
I interpret it as them saying that the cashiers aren’t smiling and making small talk like a lot of cashiers do in other (more inefficient) grocery stores. They don’t realize that time is literally money and the more employees you have to hire to run a store, the higher the prices of goods
@@Kellydoesherthing If it's Aldi, Lidl or Rewe, Penny or even Edeka does not really matter in my city, they all don't talk to customers very much and they all are in a hurry that's normal to me. Aldi really has a thing for making me feel like I need to excuse myself for existing.
@@Kellydoesherthing There is a culture of unfriendliness in German retail shops. Customers are no people a vendor has to take care of - that's the mentality of the sales staffs.
Suspect that the temperament of the cashiers may be somewhat of a geographical thing. In my area, though they work very fast, they have all been very nice. No time for small talk though. My only employee complaint is that the store isn't staffed enough when you need someone to help you find things or have other shopping concerns. Also, I've only used credit cards when checking out. Have never seen a cash only line. Take your pick and pay however you prefer. Btw, you do not "pay" to use a cart. You leave a quarter deposit which you get back once the cart is returned. In fact, my first time there, I didn't even have to because someone didn't feel like dealing with the return interchange and just gave me their cart. Oh, and I got a quarter when I placed it in the cart line when I was done. Aldi is good for some items while others aren't worth it. Good chocolates, cheeses, fish, meats and some interesting bargain goods in the center of the store. Yet some products are very low end and not worth saving a few cents on. You can do most of your shopping there but wouldn't want to. You also just need to experiment with some of their products to find those worth going back for. For me, Aldi is only one piece of my total shopping regime but one worth using to fill out my stock.
We've had "coin release" trolleys in UK for as long as I can remember, really not a hard concept to grasp, not sure why so many customers seemed to struggle with that concept.
Probably because nobody in the us carries change anymore, plus some people don’t have the time to analyze how to get their coin back when they didn’t grow up with it being normal.
@@catdogorboth7087 Nothing to analyze there are normal a simple diagram explaining on the trolley or ask someone else. Don't have to be so shocked by anything different.
Eri Si well I’m personally not shocked, I didn’t grow up with it but I’m 14 and have been going to Aldi since I was like 10 and I never had a problem with it cause I’m not a “typical American” especially because I’m in south Florida, very different from other parts of the US. But I’m just talking about some of the people here that don’t carry change, and choose not to look at the diagrams.
Eri Si yeah, I think that may be true, I personally don’t think they are too lazy, I think that a lot of people here have become so used to what they have, that they don’t want to change, not necessarily that they can’t.
Kelly does her thing For me it depends. When I sit in the bus with nothing to do, it‘s great, but when you are shopping (especially with things that need to be in the freezer) I don’t really need it. Even more as a cashier I would be so stressed by constantly talking and asking questions that no one even answers honestly (how are you etc.) lol
But in a society where you have to work for 60 hours a week (to pay for your bills) the numbers of friends did not really increase outside your workplace and therefore you are thankful for any friendly word/face you could get, even if it is the fake kindness of a Walmart employee.
@@lotharschepers2240 If it is your claim that Americans work 60 hours a week ? then you are WRONG, they work 40 hours a week like the rest of the industrialized world. If a Walmart employee is nice to you, they generally mean it, Americans are GENERALLY much friendlier, then just about anybody else., if you do not believe me, go and see for yourself.
First of all, i am German, living in Germany. I understand pretty clear what Laurin says, that is THE German way. Efficient, fast, concentrated on the one thing you are doing. If Laurin doesn’t live in germany, Laurin needs to move over here. Laurin would be so happy here. But if you ask me, I hate that part of being German or living here. I really like the kindness I experience e.g. in grocery stores or supermarkets in the US. Germans use to call this “fake kindness”. But that’s Germany. You won’t believe, people ARE like this. But though, there are a few people like me, although I am German, in this special case I will never be integrated with my own people.
These reviews make one thing clear to me again. In North America, everything is easier: opening hours, carts that are always unlocked, you can drive everywhere, etc. Although I would love to have that in Europe, what I love more is to know that everyone has a decent wage, get's to go home at 6 or 8 pm, and go on a holiday once in a while. These drawbacks allow more important, good things to exist.
Indeed. Frankly, I feel every American community needs to demand a mass transit system and not just in big cities. It would make money for every town and city and not everybody would be dependent on cars. Small towns and some rural towns should have a bus or two. If the Big Moneyed Interests don't like it, what's stopping them from selling other stuff. People will still buy vehicles. Manufacturers can expand to selling stuff like mechanic tools or auto care products. Same with any other company. Why have a "Military Industrial Complex" and cause wars when War manufacturers can just sell other stuff as well? Why stifle Green Energy when Big Oil can just expand to getting into Green Energy as well. I tell ya, the 1% has no imagination.
I was just at an Aldi today. Very busy in fact. Meanwhile the "normal grocery store" I stopped in down the street was a ghost town with very few customers.
Dumbass people usually dont carry money on them. Debit and credit cards are king in the US. Money is old fashioned, dirty, weighs you down, and if you lose it you are out however much you had on you. Plastic you are NEVER responsible for charges not done by you.
It is if you don't carry coins. Where are you supposed to get one? Also it just doesn't make sense with quarters. What are they trying to archive here? In Germany it's 1 or 2 euro coin which is a reasonable amount of money but 25 US cents is almost nothing.
@@nicktankard1244 let me be clear like fckin water. Its the size the key....not the value. All the Auchan, carrefour, mercadona, aldi, lidl use the size of 1€...if you have a piece of wood with that size...it works!
Aldi is just a shop where you pay for quality and not for service. Fun Fact: most of the Stuff is actually made by the big brands. Its just sold under a different name. The jam and marmelade here in germany for example is actually made by Schwartau.
Some years ago the Schwartau Company here in SH go healtly from 170% sell ALDI brand only. It was so many production that they need many workers extra everx day. Some worker talk from change writing on the finish Schwartau glasses to make ALDI shopper lucky.
Mindy Cope yeah I think if you’ve grown up with it or are just a more easy going/flexible person in general, you won’t be so bewildered during your first visit. Obviously a lot of people go back and these reviews were handpicked so there are plenty more like you who don’t see going to Aldi as this big dramatic event.
How are you at different denomination of the Christian or Muslim religions? You perfect on every variation? Don't say they are the same. They are not. One thing that would be perfectly normal for the regulars at one would be considered insulting at another.
Haha great name but yes, how can someone not fathom that. They can't seem to understand that the reason you pay is to make sure you give the trolly back instead of using them as a downhill crash cart
I've waited much longer to check out at Walmart than I usually wait at Aldi so I don't understand that comment. Once waited over 15 minutes to get to use a Walmart self service checkout so you tell what poor service is and where.
Yeah, if they shop at Walmart they wait 20 mins or longer especially with Covid-19. There's a line to stand in just to get up to the checkout at Walmart, not to mention the line to get IN Walmart. They can always shop somewhere else. Lol
No named brands? Many brands sold in Aldi are European brands, and most are of better quality than US brands. If any of those shoppers that complained about having to use a quarter to release a cart want to volunteer at Aldi to collect carts then write to their local Aldi store manager. Maybe these people are just too stupid to realise that they get their quarter back when they return the cart. The lack of staff helps reduce costs which means cheaper food for the customer, Aldi don't want to be paying someone just to collect carts or pack bags. Cashiers sit because it is comfortable, especially when you are working for several hours. They can stand if they want to, it's called choice.
Americans (i am one too, so no one come at me) would rather pay higher prices at the store to subsidize an older retiree standing at the front of the store "greeting" people or to pay for young adults to be running around the parking lot chasing grocery carts. I didn't come to Aldi to be greeted or to be best buds with the employees, I came to buy food and get out in the cheapest most efficient way.. (wow I HAVE been living in Germany too long lol)
Bianca Spindler Americans do large shopping trips, usually weekly. Europeans shop much more frequently, in smaller stores, buying less and spending far less time per visit. They are not loyal to brands as very few are offered at one time. That explains why Americans want a more pleasant, efficient, familiar and comfortable experience. The average trip to a supermarket for an American is over 1:15, just inside the store. The average bill is about $160 per trip. This is big money and it’s why competition among supermarkets is high. Food buyers are very loyal. So... it’s not at all about paying a greeter, but rather about this major weekly weekend experience being pleasant and efficient, something you wouldn’t care about if your shopping trip was only 20 minutes long. Aldi, being a European company, decided to tap into a different demographic. They are a discount chain. They are for those who are more price conscious and are either willing to forego some luxuries or simply cannot afford them. My average shopping trip in an Aldi in New York is about 40 minutes, but... I often don’t find everything I need, so I still need to stop by a regular supermarket or store too. What I do get is nicely discounted. That’s something I value as I think many foods in the US are overpriced. My wife is also a “bargain hunter”, so she enjoys going there.
@@afcgeo882 right so if you go to Aldi with the mindset of this is a budget conscious store (for those willing to forego luxuries) then why are you complaining ? lol (not you but the comment people) I mean I don't walk in to the dollar store and expect high end service. lol
@@KimCrossesBorders I am not offended, some products sold by Aldi and Lidl are just better quality. Being from the UK I use both Aldi, or Lidl for many items but like everyone in the UK knows,you can't get everything at these supermarkets, so you still have to go to a bigger supermarket for some items.
Why is everybody so upset about bringing your own shopping bags with you? 😂 That's ridiculous! Here in Germany most people bring their own reusable bags when shopping groceries. Hello?? Protection of the environment??
Hello, dragging disease into the store? Not to mention studies that have shown cotton bags need to be reused thousands of times to compete with the environmental performance of plastic bags. Organic cotton's even worse. If you're washing the reusable bags, you're consuming additional water, waste soap, power to wash them etc. Greenies thing everything is 'eco' and it's far from the truth. At least when someone is handed a fresh clean plastic bag out of the store, you know they're not dragging in a bag from home that people coughed and sneezed all over, their dog pissed on it, kid puked on it or anything else. It would be great if eco ideas actually panned out but people are sold on a bunch of propaganda and never told the whole story.
Very interesting reply. Dragging deseases to the grocery store? Dogs pissing on cotton shopping bags? Sounds like an opening scene for a apocalypse movie, that some prepper made up. Those reusable bags can be washed together with other items, so there is no extra amount of water, which would be "wasted". At the end of the day, plastic bags and many other products are made of mineral oil, and THAT IS THE POINT. All of this ends up in the oceans and in the stomach of a poor turtle, who is mistaking your plastic bag for food. Reusable Bags ARE made to be used for a long time, and this is just a little fragment of keeping your carbon footprint as small as possible.
matt k So you seriously think that reusable bags are a threat to hygiene? Ridiculous. Any threat comes from the shoppers themselves- coughing, sneezing, touching etc. Someone using a slightly dirty reusable bag is nothing.
@@mattk6827 Energy used to produce a bag isn't the only thing that matters, there are environmental considerations besides just global warming such as plastic waste.
"@@mattk6827 Studies have shown" - got a link to those studies you made up? Cotton/jute totes have to be used 100 times to make up production and use of 1 plastic bag. Very easily done.
I was born and raised in Florida and I’m 14 right now but my family is from Spain and I’ve lived there when I was little too (I’ve move a lot in my life, but mainly in Florida) and I’ve been going to Aldi for a few years and I think it’s great. The quarter thing for the carts is so people take them back, making them able to save that money used to pay people to get the carts like in American grocery stores. The store charges for the bags as well which helps them save money, making the prices even lower than other stores. They are supposed to get you checked out as fast as possible, so I wouldn’t be complaining if they’re throwing things back into the cart because you and other people get to get out of there a lot quicker. If you want to get people to bag your things, have carts that you don’t have to put a quarter in so they can almost ensure it’s brought back, or get free bags that are cheap plastic, go ahead and go to some other store like Publix. Aldi is great, but we all have opinions.
I live in germany, everyone is really nice its so cheap customer service is really good, cashiers are really nice too and it sells good products and its super clean there.
I got accustomed easily to ALDI when they moved into my neighborhood in New York, as I was well trained by my German wife. Now living in Germany, shopping at ALDI (Nord) is normal for me (although I mostly go to Lidl instead). The main difference at ALDI in the US that annoyed me was that the cashiers put your groceries in the empty shopping cart of the person in front of you. This was especially not practical when my toddler was sitting in the shopping cart that I had took from outside. The other thing that I wanted to comment on is the way Americans refer to stores in the possesive. It's called ALDI, not ALDI's. I've also heard Panera's, when the restaurant is called Panera. Lastly, ALDI has been in the US since the late 1970s, but only has expanded greatly in the past decade. And many Americans are surprised to know that Trader Joe's is owned by ALDI Nord for decades now.
I had to laugh when someone said the chairs of the cashiers seem to be lazy but when i went to america i could get an electrocar to drive through the walmart... and it is obvious that you get your 25 cents back when you return your car outside the shop... and there are also little plastic coins which have the size of a quarter you can fix at your keychain so you do not need actual cash or coins to use the shoppingcars^^ the americans are the lazy ones... but even though im not okay with the timing thing of the cashiers it is the same in germany and it puts everybody in to stress, the cashier and the customer. But a little tip at the end, when your groceries are scanned you can put them in your shopping bag or car by yourself so the cashier does not need to throw it.
Do they actually time cashiers in Germany though? I work for a German chain in the Netherlands and we get told to take our time and only go as fast as the costumer. If you go slow someone else just opens another register no big deal.
I grew up with Aldi living in Chicago, until recently I never knew that most of America didn't even have an Aldi. Now I work at Aldi, and I love it. Interesting History too
As an American, I am seeing my peers complaints about this place and go, SO?! Also, cashiers sitting is a great idea! What cashier in America who works elsewhere wishes they were allowed to sit while doing their job? Standing for hours is horrible and leads to a lot of tired angry people. I like this Aldi idea. I'm going to give this place a try this weekend.
Oh, boy. Some concerns seemed legit to me, others were real eye-rollers. We have a local Aldi. I tried shopping there, but that one has little enough in the way of fresh produce, which is about all I get from a supermarket - and that is mostly in winter. I see the one you were shopping at had a great selection. I'm lucky to be able to get most of my food directly from local farmers at the weekly market. The Aldi where I live has plenty of processed, canned and frozen food, but that's not what I eat. I chuckled at the claims of "only off-brands". It shows how thoroughly we have been trained by advertising to look for a brand, rather than check out the quality of what it actually is. That was fun. :D
yeah aldi is aiming at those that are too poor to get fresh produce off farmers and such... still the productss you can get there are top notch and on par with most super market food
Not regularly at least. I've had cashiers at ALDI Germany put one or two items in my card if they were the last items and I was struggling to keep up or busy paying. It's certainly not the norm, though.
Aldi's great. I wish there was one within a hundred miles of me. It can be a bit of a madhouse but the food is good, its Ultra cheap, and a fast experience. They do what they do to keep prices low. If you want to pay more so that they have employees to get carts all the time, or stock bags and all that kind of stuff, then fine buy somewhere else. Their seasonal items can be good buys, too.
Thanks Kelly. It is interesting how people fail to think that the quarter trick saves them money. The bring-your-own-bag/use cardboard box saves them money. The cash or debit card only saves them money, etc. I also shop at Aldi for Christmas! - at my sister's.
@@dfusselman and even teaches Americans a bit of ecologic awareness: what do you do with the bags when you've unpacked them back home? right, throw them away .... stupid concept isn't it?
Here we have inside a radius of 100 mi (160 km) many. Into the half (50 mi / 80 km) I stop to count at 100. And I live rual in a small village with only one lake restaurant in Germany.
Do they realise that most things are done to cut costs wich helps in having extralow prices. For example having the customer returning the cart instead or personell safes money.
Aldi's has been in the USA for at least or close to 40 years. I remember going to them when I was a kid and I'm 52 now. Aldi's has always been the way it is. Newbies.... The world doesn't always rotate around you. Learn to accept new ways and save money.
I must learn that Joe's is not a special nuts brand from ALDI Nord - it is a U.S. company they buy to put in a feet into the U.S.A. market. It is the same with Hofer in Austria from ALDI Süd. But the new ALDI shops in the U.S.A. they starts new after the both owner brothers die or was ill before. Now many german shops stop the cart coins - and people bring back the cart into store places for free.
After they died, someone should have burnt the place to the ground. Any volunteers? I hate them more and more every day after reading all these comments. Wegmans all they way.
Too many better choices, why should people 'learn' to do things a more inconvenient way? So one piss poor generic grocery chain can feel relevant? Welcome to the free market and competition. Not enough saved to hassle with. It's cheaper to walk too, so why do you drive? Get a good pair of shoes and embrace the suck, start walking. It's cheaper. lol. Because that's the way pilgrims did it and the world doesn't revolve around you and your fancy ways and lazy autos. haha
@@David-eh9le Years? youre talking about a couple of decades maybe. I cant remember the time I wasnt able to use a card at aldi's or others. And im 36 Years old now.
You can pay with EC card. But i think you can not pay with any credit card. And in america credit cards are big. But aldi wants the money immediatelly, otherwise there system is broken.
@@sebastianmuller1210 credit cards are not worth it hence my hate for American car hire. I use debit cards everywhere; it IS a credit card because I have a good limit just like a credit card
The fees for credit cards can be about 3%. So they used to take debit cards, but not credit cards at the ones I went to. I think they take credit now, but I'm not sure since I always pay with cash or debit.
"Oh, my convenience is disturbed! But those cashiers have convenient chairs!" Jep, sounds american. Nice idea inserting the comments and the voice over. Well done Kelly.
Peter Meyer Sorry, I like Aldi for what it is, but it is hot garbage compared to traditional American grocery stores. I can’t do all my shopping at an Aldi, mostly due to abysmal product selection. “Oh, it is cereal you want? WELL THIS IS THE CEREAL YOU SHALL HAVE! Oh? You don’t like this cereal? WELL THEN YOU ARE AN ENTITLED TWAT!” This is the vibe I get in an Aldi. I see they are working to change that but they have a long way to go to stay competitive in a landscape full of discount grocery chains.
@@sm1else 100% agree. But that's ALDI's concept. It was critizised exactly like you did when they started in Germany. But it's cheap and the qualitiy is ok.
@@sm1else As I see it: They are a store, they offer what they offer. I have three small supermarkets on my way from work home (by foot, near Paris), and depending on what I want I go to a different one. That's normal, different shops offer different things.
Actually, there have been studies made about this, which figured out, that people are actually happier with a smaller selection. Plus, nobody is forcing you to buy it...but the price is always Aldi's best argument.
I’m Australian love Aldi, have a disc that we use in the carts, my husband is an amazing packer, save $150-200 per shop compared to our big two ie Woolworths and Coles. Ours sell name brand and home brand items. Great customer service at ours.
All the Aldi's I've been to seem rather busy so I don't think it affects most Americans. But there's definitely a bunch who are ready to post a review on the smallest inconveniences.
I am curious how they get carts like these in Sweden where cash has been obsolete a few yrs now. Do they use the bank card at the cart dispenser? I will look up shopping for groceries in Sweden next here on YT🤗
I am an American and love Aldi! Mine is located in front of a Walmart and down the road from Lidl. I have turned my family in another state into Aldi fans. At least I don’t pay triple and have to check out myself @HarrisTeeter!
They have a strategy when moving into a new market called "doorstepping." Essentially it means opening a store near an established much larger superstore. Wherever there is a Carrefour, Dunnes, or Tesco "megastore" here in Europe, sure enough there will be a Lidl or Aldi nearby.
@@checkit53 Well, they do sit in my Edeka, did sit in my Penny, do sit in my Alnatura .. and in Hannover's Galeria Kaufhof down in the supermarket they sit, too.
@@checkit53 That's different, because for these people being at the register isn't a big part of their day, lest for a long period of time. When talking about grocery chains, cashiers will be at a register for several hours at a time, so having to stand there with basically no possibility to really move would be quite an issue. I worked at a store that didn't have seats for employees, but we all moved around the store all day, visited the post office, etc. and didn't spend a lot of time at the register. So, it was okay. Feet still hurt after ten hours, but it was okay. We had those floor pads for more comfortable standing in several places and that really helped. My brother's friend works as a cashier at a grocery store, though and sometimes it's six hours in a row being at the register for her.
I love Aldi’s! I’m in LA so we always bring our own bags. To keep cost low you put your own cart back with the quarter deposit. Whoever is complaining about using a quarter for a cart should be complaining at at major chain store for paying full price on name brand items!
The cashiers aren't trying to be rude, they are fast. A lot of people don't realize how much those metal carts cost a store, especially when they go "missing". They keep the prices low by using the coin return system. My fav thing is the produce. They have good weekly deals and organic offerings in the mix. I shop elsewhere, too, but I love Aldi.
Ever notice that there’s no music playing in the background at Aldi store vs. Walmart and elsewhere. With no ASCAP, BMI, and SESAC music performance licensing fees, Aldi can continue to keep its prices low.
Personally, I love my Aldi!! They do, sometimes, have name brand items (like Coca-Cola and Arizona) but the "off-brand" stuff is just as good, if not better! (They do take cards, now! At least, the ones by me do...)
@@ThePrism21 The aldi off brand knoppers-copy is made ba the same brand company with a slightly different receipe btw. Overproduction i think. Ever tried those? Bit less sweet and less artificial vanilla in them.
those 1-star reviews who wrote "you have to buy your cart" seem kinda dense to me.. brings up the impression that they leaved the quarter in the cart and left or thought "okay i bought the cart now its mine" xD
Why is it when europeans want to make fun of americans y'all make jokes about the ways that we're dying? Make fun of our accents or something, not the fact that people here have to do things like ration their insulin... It's not funny, it's horrific.
@@nonaide I usually only make fun of your Karens. Than comes the bad employee rights, than the healthcare system. But pretty sure i'm just jealous because i'm not living in the greatest country of the world. Greetings from germany
@@Gromic2k Do you always find the systems people are suffering and dying under funny, or just when it's Americans? We are obviously not the greatest country in the world. Anyone who thinks that is indoctrinated, and I get that those folks are obnoxious (try living with them), but that doesn't make our exploitation and deaths funny... Like I genuinely cannot imagine looking at someone and being like, "lol you don't have rights haha" wtf
@@nonaide tbh that thing that is funny is that some Americans still think their healthcare is superior. Like I am not dying cause I can't afford some treatment. But I am still sorry for the ones who suffer under it, but that doesn't mean I can't make jokes about this country's shitty social system. It's just pure capitalism.
@@fck_u_please4665 One of the things that bothers me about people with these "comebacks" is that it's always such an extreme escalation. Like if you're talking to someone from the US and they're trying to say that US healthcare is better than single payer, by all means go off. But that's a very different thing to "you think aldi sucks? lol you don't have healthcare" or "you think french sounds funny? At least we don't have school shootings" or whatever. These are not comparable insults or jokes and it's very fucked up and ignorant to use things like that as a comeback, especially to a minor slight or ribbing. Also I feel like making jokes about your own country's fucked up systems is different than using it as a comeback or joke against the people suffering in these systems
I remember the 90s when acceptiong credit cards in grocery stores in Germany was unheard of, but all the major stores (Edeka, Rewe, Lidl) accepted debit cards. Just Aldi was cash only. But nowadays, in the US? I cannot Image this true.
It was maybe 10 years ago that they didn't. People weren't shopping at Aldi because of this. They changed that very quickly. I think US Aldi took credit cards before Germany.
And I think because cashiers don''t engage in small talk they are considered rude. Every time I've had to ask a question, they have always been polite. As far as bags go, I leave them in my car. When I put the items into the car i put them into the bags.
In Austria we really like Aldi, or Hofer it is called here, i always have to laugh wenn People are not used to the speed they swosh the things over the registry haha. The wohle market is really efficient and it pays the best of all markets, i know a lot of people who try to get a job there when they finished studying and cant find a Job directly after and have to wait, they pay them easy 20-30% more compared to any other store i know of and everyone knows and has respect for that, this is the reason why they are fast, they get paid better and need to take efficiency serious. Of course Americans dont like these type of markets were its all about making products as cheap as possible, but not the ingridients, today service is the most expensive thing thats just a fact and we all know how americans love it to be dealt with like they are Kings and Queens lol. We dont like waiting in a Lane in MidEurope so its a freakin awesome relieve seeing them handling customers so fast, otherwise it would never work out for us buying a lot of things since we are used to buying stuff ervery 2-3 Days, rather than buying for a whole week and if it shouldnt take longer to do so and thats Aldi for us. Since our Stores are way smaller than Americans they are balanced out by being more in our location, pretty much every village has a couple stores, not just Aldi of course, i think there are around 3 Stores in a 1km Radius wich is just awesome and the reason i go more shopping rather than once a week, you drive by all the time so why dont take 10minutes and go get some fresh bread or whatever. Its your choice either give up some unnecessary service that you dont need, or go with products that are worse quality and still cost more, btw studies about our markets found that Aldi had the best Meatquality of all all markets here, despite being cheaper than anyone else, if that is not prove for what i say i dont know. Same goes for unknown product labels, you pay pretty much 20-30% just because of the labels, that doesnt mean aldiproducts are less quality, its mostly the oposite because of that. Carpusher boom another 10% more on your products, more chilly chasiers handling your shit like your a queen? boom another 10-20% more costs. those costs have to come in somehow you know? Seriously i dont see why i want to pay more for less thats retarded for just 2mins of feeling like we deserve the specialness. i never had not even once a bad experience with the staff over there, absolutly never, they are focused, thats a totally different thing than being unfriendly.
These reviews are so funny! I’m from the UK and live in Colorado so when we visit a state with an Aldi I get so excited. I will admit that I didn’t have a quarter the first time I went because obviously back in the UK it’s a different coin so I didn’t make the connection that a quarter would be the coin, I had a dollar coin ready but zero quarters in my purse. Thankfully I was able to trade other coins with another shopper for their cart! I miss Aldi and will literally go through Nebraska at the end of any road trip to stock up on their produce and their wine!
We've had an Aldis in our town, Leesburg Florida, for a few years now, and we love shopping there. It's where we do most of our shopping. I knew it was German owned. They have the best prices in town and carry some really good imported products, my only issue is seasonal stuff, you go to look for something you like only to find out it's a seasonal item, but still love Aldis.
In their defense, in most of the US, a coin for a cart has never existed, at all, and there are no signs/directions at Aldis regarding this. Coin-operated carts are rare in the NYC area, but they’ve always existed, so people know how to use them. It’s far less dramatic here with that. Finally, until a few years ago, most parking meters took only $.25 coins, so people had them on hand. Not anymore. Most now take cards, so people don’t carry coins.
Money just weighs you down. Plastic (credit and debit cards) is 1000x better and you arent responsible for what is charged on plastic if its stolen. Cash you are always out of luck if your wallet is stolen. Yes it usually is just $100, but $100 is a $100. That can go towards a lot of groceries, clothes, and shoes.
@@afcgeo882 Also if people live in buildings with coin operated laundry machines or go to the laundry mat to wash their clothes may also have quarters.
"Toss a coin to your witcher.. i mean cart" Honestly i don't get this particular criticism.. don't people read the signs to understand how the system works? God forbid someone forces them to do something good that is the tiniest effort on their part but has a noticeable impact on prices and general order in the premises.
Here in America you find a large portion of people are just to damn lazy to walk a cart back. Hell I've seen people at our local Walmart that were to lazy to take a cart to one of the parking lot corrals even if they were just parked one space up from the damn thing. Just leave the cart sitting and drive off even though the corral is less than ten steps away. Pure laziness.
Wayne Purcell I am a wheelchair user, and if I had a dime for every time I could not use one of the parking spots reserved for people with disabilities because that is where people chose to leave their cart, I would seriously have a small fortune.
@@martinc.720 I absolutely know. I've grabbed carts out of H/C spaces and took them to a corral. People are so inconsiderate. They'll complain that a cashier is "rude" because they are being efficient on the job instead of gabbing like a best friend but then turn right around and be rude enough to leave carts to be a hassle to everyone else.
Americans are so ignorant. If you get back the quarter, it’s not paying, it’s not renting, it’s depositing! If you pay, you can keep the cart. If you rent, you return the cart and they don’t return the money. BUT IF YOU RETURN THE CART, YOU GET BACK THE DEPOSIT 25 cents! Is that so hard to understand?
When no other retailers in the United States does it that way ir probably does appear to most shoppers here like you are paying to use the cart. You criticize other people for ignorance but are completely ignorant of how things are done in the US. Been to a couple American Aldi stores, they could do some signage that explained the concept and they'd have fewer issues with it. It seems pretty basic that if you're going to go into a foreign market you'd make some efforts to explain how it works. So get off your high horse and shut up.
@@JohnDoe-pf6qp I am sorry but there is a clear sign explaining the whole concept, or shall I assume that Americans can't read? I suppose they are too lazy to read and they need someone who constantly explains things by voice. This video can easily lead to a lot of discussion about waste in America (paying for a plastic bag in Europe is done in order to discourage the overuse of plastic), the lack of work rights, the general laziness attitude of not taking the time to use the brain for understanding things (which is probably due to a failing educational system), etc...
Is it just me or the positive reviews shown in the video are well written, while many negative ones contain spelling mistakes and other errors, even if they contain only a few words? I don’t mean to start anything, but maybe this is a clue as to why Aldi is “misunderstood” by some people...
Martin C. Or a clue into psychology. Negative reviews are more often written in frustration. Frustrated people tend to want to vent rather than provide clear, concise feedback. They see complaints as necessary chores and tend to rush. As a former retail manager, I’ve studied consumer psychology trends because we rely on both to be constructive feedback on how to improve, but most criticism ends up being incoherent venting instead. When complaining, people just want to be heard. They don’t care that it’s not going to improve the operation.
@@afcgeo882 Well if you feel need to incoherently rant then you are likely stupid person with no self control, So all you learned was how to call someone stupid in a polite way :D :D
Martin C. No Martin, I wanted to say that you jump to assumptions and the fact that you didn’t understand that his comment was about the negative reviewers and not me only highlights your stupidity.
I like aldi to. and I am german.. If you like reading books you could read my comment.. the real long one .. but I hope.. If you need an admin .. please read my comment. Greethings
The fun thing is that Trader Joe’s (owned by the Karl Albrecht family) uses basically the same model, albeit with better attention to check-out. More and more states are banning free bags/sacks so the fact that Aldi charges is becoming increasingly irrelevant.
The biggest problem I had with Aldi at first was being cash only. Once they started accepting credit card it honestly became my go to store for staple foods and cheap almond milk.
Watching from England where all our trolleys (carts/buggies) are on coin release eve posh supermarkets, fast checkouts are great, no hanging around making long conversation. Nearly all tills have chairs in supermarkets. In Aldi and Lidl they are not on a full all day and will be wheeling in stock. It is strange that the U.S is still to grasp the concept. It is usually in times of recession when the "discounters" (not a term I like as all supermarkets are supposed to offer some kind of value... Cheap for cheap sake, good value, or pay high for highest quality) the "discounters" in the U. S will see a leap in foot fall NOW for instance... when the choice of 10 different sizes of the same cereal is realised as excessive, confussing and an easy way for supermarkets to charge more for less. In the UK Aldi came in the early 90s... In 2008 and 2012 Aldi retained huge numbers of shoppers as the customers realised that the quality is either the same, or so slightly different, the price paid and for often a larger quantity offset any change in flavour. I don't work for Aldi btw. I just know that in a few months time they will be squeezing the market leaders who rely on big names brands... Who are shrinking quantity, raising prices will lose market share to Aldi because the American people figure out that they are being ripped off and even the market leading stores own brands are the same but cheaper and greater quantity at Aldi... After all, does it matter what label is on fruit and veg when it comes from the SAME supplier? They are clearly doing well with so many stores, in three years I am sure Aldi will be one of the most shopped at supermarkets in the USA.
and we germans dont understand walmart...so win win :D
Ja aber mit dem Unterschied, dass Walmart in Deutschland scheiterte, Aldi aber erfolgreich ist ;-)
TRUTHFULLY! I told my dad about why walmart failed in Germany and he did not get it! Lol different cultures, but neither is wrong or bad. I love how different the world is!
Exactly :)
Win win :D. Not at all. While Walmart had given up in Germany Aldi is still growing in the US despite the negative comments.
Came here to say the same thing *lol*
In germany it's so normal to put money in the carts 🤷😂 most of the people have a plastic coin for the carts.
Yep..and keychains or false coins...here in spain toó..like in italy, france, Portugal...
Yep 😂😂😂
I will be getting a plastic coin keychain great tip!
I am fancy and have metal coins for that, one is advertsiemnet from Ford and has its logo on it :-D
The US car companies should see the possibility to give out little key tags with coins in the size of a quarter with GM, Ford and so on. Maybe BMW or Mercedes should do this in the US, their logo ist perfect for a round coin. :-D
@@helloweener2007 yep...in spain a lot of supermarkets give you logo coins for the carts, and since 1or2 years ago you have those coins carts in the parking, and no coin carts inside the súper....kelly need to make a vídeo about the diferences about the pharmacies.....we dont have soap....goddamnit!!!!!
Actually, I think a fast cashier is providing good customer service, I don't need to chit-chat with them...
I don't need to talk to them at all! ... But I am German and very familiar with the concept of grocery shopping here.
Eric Trumpler I wish I had cashiers like those American aldi cashiers that directly put the groceries in the cart at that speed even
Back before Scanners, Aldi in Germany trained their cashiers to be fast...they were paid more, but were expected to memorize the codes or prices of the products. They were just about as fast as cashiers with scanners today.
@@erictrumpler9652 Back then Aldi in Germany had only ~400 different items, (~1200 today) every item had a 3 digit number. The cashiers were way faster with these numbers than with the scanners of that time and also faster than today because they didn't need to wait for the customer packing his stuff in the cart to free the scanner.
@@erictrumpler9652 They have to memorize produce numbers still....
The comment about them sitting in chairs and thus being lazy is such a stupid conclusion to come to. Hilarious.
It's an absolutely common thing in Europe and nobody complains about it. After all they spend hours in the same place. I couldn't stand for hours there
Damn lazy office workers using chairs!
@@ex101jc My sister worked for a supermarket chain which forced them to stand (in Austria), after a year or so she switched to Hofer (Aldi in Austria) and oh my: She says the working environment at Hofer (Aldi) is absolutely amazing and the pay was very good compared to all other supermarket chains. Of course you have to deliver your workforce, but you only work 3-4 days a week, HAVE to sit usually, use a lot of equipment to haul stuff around to protect their bodies and get a hell lot of bonuses for e.g. sliding a certain amount of value over your cash register in a day. So they dont only need to meet certain quotas at the cash register, they also get extra money for being even faster. This is of course a lot of motivation, because who doesnt like money. They are also not allowed to have queues of more than 5-6 people at the register, so they then immediately have to open another cash register by calling staff (Aldi staff works all the time, they dont sit around doing nothing).
Sry for the confusing wall of text I just wanted to share my (or more like my sisters) experience with working at Hofer (Aldi).
InsaneTiger07 Ahh, I see someone also here with experience from Hofer. Indeed, despite being a discounter the employees get well paid. After all a Discounter such as Aldi/Hofer can afford to pay their employees better since they are saving on other things.
Yes and the people that say that are the ones that would also just leave their trolly where ever they park because they are too lazy to walk back with it.
The chained shopping trolley thing is across Europe, not just Germany.
Free the shopping trolleys !
They are innocent ! (was i time, before lidl change the locking system , where i unlocked many trolleys so people don't need to had a coin)
Just stupid idea in a mostly cashless country like the US
@@XYZPlayers most people in europe have a "special" cart coin on their keychain or in their car. You can get these coins for free from most grocery stores. I always have one in the car and one in my wallet. No need for normal money. Durch people also almost never have cash on them any more.
@@prophetessdream plastic or metal 'locker coins' are used in a lot of businesses which usually also work in carts, US must have similar?
@@XYZPlayers nope, just a clever idea in a stupid country
I suspect most of those reviewers have never been outside USA
philosoaper and when they do travel outside of the US, they stay in an American chain hotel, eat at American chain restaurants, get upset when people don’t speak English, call them ignorant, remind everyone how great the US are every chance they get, and make sure they travel with an American airline because you know, safety.. 🤦♂️🙄🤦♂️🙄🤦♂️🙄
I'm not even American and i agree with most reviews.
You don't need to, when living in the best country of the world
@@hgohlke lol, sure dear
@@philosoaper Hope this changes and the US gets a better educational system
Your are not actually paying for the use of a cart, you are leaving a dopiest! You get the quarter back after returning the cart. There is a difference between CHARGING and leaving a DEPOSIT. Americans apparently don’t get that!
Most of them are used to just leaving the carts wherever, so they lose their quarter, instead of bringing the cart back to where it belongs. For some reason, they must think that the quarter is for the employee who brings the cart back to the alcove, or something.
@@ElaMongrella Yes, with a quarter, people won't really bother bringing it back. In Germany it's usually an Euro, so everybody returns them. We are carrying money here anyway. This system is used everywhere here, even at the more expensive supermarkets.
thats why they all have credit card dept hahah they dont know shit about money
In the U.S., *we don't carry coins around with us*. What is this, 1985?
@@thuralloroflandroval1780 They could just let you swipe your credit card/phone to get a cart. If you are too lazy to return the cart yourself, you get charged $1-2 and the person who returns it gets the money. Could be a nice hourly wage for some low income people.
The products of Aldi and Lidl are largely produced by very well-known brands.
However, a different company name and different packaging is used. By looking at the company address on the packaging, you can even see that some products come from the same factory. There is no difference in quality. In Germany this is known to most people. The unknown brands are only used to enable a lower price. You cannot offer branded products so cheaply, otherwise all supermarkets would have to reduce their prices. The criticism of the chargeable shopping carts is really unworldly. With logical thinking, everyone should be aware that this is only to bring the carts back.
"With logical thinking, everyone should be aware that this is only to bring the carts back." It should be noted that the incentive to get your own money back, which seems to be necessary in DE to get people to do the right thing, is not required in other countries. People actually return the carts to the stands in the parking lots without having to be tricked into doing so.
@@mojojim6458 possibly. but as the roaming herds of abandoned carts in the US can tell you, that kind of thinking can backfire. I think in Germany, most people would return the cart on their own, too, but "better safe than sorry" is lived there.
...so if people do it voluntarily, why do the shops hire people to bring the carts back? My observation is, that Germans are actually more likely to bring back the cart even if there is no monetary reward, not because they are in any way "better" but because they have been trained to do it, so they are now doing it automatically.
@@swanpride One of the duties of the people working in the supermarkets is to push the carts from where they are left in the stands in the parking lots back to the store entrance. Just as I understand that a cashier at Aldi will also stock shelves when necessary. Sometimes, a customer will take a cart from the stand and push it into the store for shopping.
@@mojojim6458 During my visits to the USA, however, I had completely different experiences! Shopping carts were scattered all over the parking lot.
I wished the cashier(s) here in Germany would "throw" the stuff in my cart so I don't have to do that. 😂
soll sie dir auch noch gleich dein A abwischen?
@@hanszimmer9224 Mit welchem Klopapier bitte?
Ozzkar Dreilagig mit Zitrusduft!
@@ozzkar7852 Ach stimmt in D gibts ja kein Klopapier mehr
Ich arbeite in einem kleinen Supermarkt mit 4 Filialen, mein Filialleiter hatte die Idee an Tagen an denen viel los was jemand zum einpacken anzustellen.
Schlechte Idee
Es gab gehäuft Beschwerden darüber warum der angestellte "ihre" waare anfasse...
Als würden Kassierer nicht exakt das selbe tun
The first time I went to ALDI I was happy to see they had chairs for the cashiers. Foot pain is horrible from standing all day.
I know! I remember my mom in that situation. No one should suffer like that. Physical comfort means a better mood, a clearer mind and better productivity.
Wait…. That’s not a normal thing in the US?
@@leokotsen1548 Nope. Sadly, a lot of employers in the States treat employees like garbage.
@@leokotsen1548 No. Even if you have a disability if you cannot stand for hours you "can't do your job." I think american bosses need to be stran-gled a little😩
I can only imagine that those people who say "charge for a cart" are this kind of human who do not bring back the cart because "someone gets paid to do so" lmfao
And then complain that the prices are not lower... :)
Those complainers are lazy and cheap. Walk your cart back get you quarter back. Don't someone else will.
We have to put £1 in trolleys in U.K.(we call carts, trolleys).
more stores should have this in america, too often people just leave their "cart/buggy/trolley" in the empty space between cars or in other empty parking spots even when there is a cart return just a few feet from them
I don't get it, do you really just abandon your trolley anywhere you feel like in the USA ? Cos otherwise I don't see the issue in putting a coin in a trolley which you get back when you put it back
The cashiers are WAY quicker than they are in Germany - AND we put our stuff back in the cart ourselves.
I think they do it because Americans would not be just half as fast as we Germans are and they would really get in trouble with time at the register.
But in the Aldi here (in Germany) they will put the groceries in your cart if you are too slow. Just doesn't happen very often. Mostly the last few items while the person is taking out there purse. But they don't throw your items in the cart as the lady in the video does or at least they just do it with things that can't break etc.
But it's interresting that they think the cashiers are lazy because they sit and don't stand or that they complain that they had to wait because the checkout is sooooo slow while they obviously can't really go any faster as they do.
I just don't get why they say the cashiers are rude. Maybe because they are done with scanning before they could even start a smalltalk? :D
This cashier is crazy!
If a cashier at a German Aldi dumped my goods into my shopping cart that way, I would either have stopped him after the second item (most probably yelling due to being shocked), or I would just leave all the stuff at it‘s desk and exit the shop only with the empty cart (to get the deposit back).
There is always kind of a race between the customer and the cashier in German supermarkets, and it's nearly impossible for the customer to win. Aldi's cashiers are known to be the fastest in Germany, but this girl at an American Aldi put her German colleagues to shame. Holy smokes...
No idea how they could achieve that one. But as Einstein teaches us that although speed is relative I guess were that impression did come from.
With the amount of small talk Americans do, it would take them forever to put their things back in the cart
1. Aldi is cheap and help families to save money.
2. Aldi is high quality and has an outstanding quality management system.
3. Aldi is absolutely trustworthy and honest.
4) i also work for Aldi
5. Aldi is known in Germany for paying their workers very well
@geheimschriver That's not true. Objective tests usually certify that they are among the best on the market. The market power always helps them to offer impeccable quality.
@geheimschriver dont knowabout american Aldi, but the Products in German Aldi´s allways have the same or even higher Quality then well known Brands have.. for a much cheaper price.
What about Aldi nord tho
Americans :
"Oh no, I have to put a quarter into the cart"
"Why are cashiers sitting in chairs ?"
"I need to have the choice between 27 different brands of cornflakes"
And also, regarding all the comments:
“I want to see 3 cashiers per customer in every store!”
The US seemed so cool when I was young, but the older I get the happier I am that I live in Europe.
but did you try the 27 different brands ?
No, i only like my brand, why would i change ?
As an American living in Germany I have to laugh! So true! 😂
@C J A "poor man's US?" I can't imagine any part of Germany like that!
Just the opposite - the people on Germany live so comfy, cushy and priviledged that they can't imagine the struggles that people have in the US.
You must be in one of the very few depressed regions like Ruhrgebiet or LU.
I wanted to stab myself everytime someone said you need to pay for the carts. YOU DONT UNLESS YOU DESIDE TO TAKE THE CARD AWAY FROM THE STORE BECAUSE THEN YOU DONT GET YOUR COIN BACK
@diesteppkuh that's true, that's quite a "Schnäppchen" actually
@diesteppkuh I heard once, that a brand new shopping cart cost about 60 - 300 Euro!!! So ... 0,25 Dollar is super cheap if you want to steal, ähh buy it.
In fact taking the cart with you (as people are tend to do if living next door to the shop) it's theft, and will be handled that way.
@@Kazuya720 The good ones that Aldi Germany usually has cost about Euro 700 per piece
@@krollpeter Or so.
In the Netherlands it's written in law that you need to be able to sit as a cashier. Because before ladies had to stand for hours which wasn't good for their health. I guess the same law may exist in Germany.
Yes, it is the same here in Germany. It is against the wellfaring of your employes.
I wish the US would implement the same law. When I was a cashier I always had terrible back issues.
Same here in Ireland. Most employment legislation is EU wide.
Sitting all day isn't beneficial either. Best would be no cashiers at all, instead they should walk around and maybe assist people or restock or just work somewhere else
@@Menon9767 true. A lot of dutch supermarkets got ways to scan and check out yourself now. But this is probably too expensive for Aldi.
"Not a lot to offer but food..."
Aldi - Food Market
I dont even know what to say, it is written on the freakin building. What did this guy exspect?
Most u.s. grocery stores offer a lot more selection. More brands cleaning supplies ect. It's a good place but somwhat limited.
@ It's "limited" as in it's not a one-stop shop where you will find absolutely everything you can think of, but they advertise exactly what they are: a food market. People in other countries don't seem to mind going to 2 or 3 places when they shop. Seems to be a foreign concept in the US (no pun intended). And many people in other countries don't seem to mind not having 43 brands/varieties of apple juice available at their store. Americans want options, because 'Murica darn it!
I mean Aldi has a lot of non-food things in the German stores, idk if they have these offers in the states as well?
Probably couldn't find the firearm aisle.
@@Phelie315 some but limited.
I'm totally bought into the Aldi way of grocery shopping. Let me get this straight - the check out is TOO FAST?!?!?! AYFKM? It's the best. Products are good. They pay their worker a living wage too. 5 Stars. The Germans do it best, once again (I'm from Pennsylvania).
Tim Lois I’m from Pennsylvania too!
I was honestly shocked to see that they put your stuff back in the cart. Here they just leave it at the counter and look annoyed when you`re not fast enough to repack your stuff in time.
@@Kellydoesherthing Why am I now thinking of this song... th-cam.com/video/xo74Dn7W_pA/w-d-xo.html
@@tinkerwithstuff Lol, I loved that video! Very intriguing!!!!
Gottkönig Horus well in my City they wait calmly if it the cashier isn’t pressured by the other customers in line
Actually the cashiers in Germany never put the products in the car and not that fast.
Yeah it looks very weird, I wouldn't like that
The speed is the same but in Germany people have the speed to put the goods by their oiwn in cart
Well they do if you are too slow. While makeing you feel you failed at life.
Oh some german Aldi cashiers are pretty fast compared to other stores.
It's flipping amazing when you make a big purchase (like 2 carts full) and you have to catch up with the speed of the cashier. It's like Tetris on high speed 😅
The drama with the shopping carts and the "rudeness" is just hilarious. Americans acting like they basically wanna move in to these stores :D - Of course, it's not a particularly exquisite shopping experience - But honestly: who cares? You buy your stuff, you drive home.
@HOWARD BOYD Except that you don't get luxury. You have absolutely nothing to show for that you were at a supermarket, where someone bagged your stuff.
@@rolfbause9523 tbh Aldi isn't really a luxury supermarket chain tho is it?, its a discount supermarket chain!!
@@cjsvids8760 Yeah, it's a discount chain... My reply was in reference to some other dude (comment seems to be deleted), who said something along the lines that "he prefer's the luxury shopping experience at a regular supermarket" or sth., which, for groceries didn't make much sense to me to begin with...
Aldi is about minimizing cost and passing the savings down to the customer. You have to use coins or tokens for the cart so you put them back. Since no employee needs to return carts, no employee needs to be paid for it. If the store would pay an employee to do it, they would have to earn back the money by charging higher prices. Cashiers only need to be at the register when needed. While they’re not at the register, they perform other duties. That minimizes staff. The products are presented in their bulk packaging in order to save money for unnecessary presentation or stocking of shelves. While not providing free plastic bags saves money it’s also good for the environment. At Aldi they try to cut costs as much as they can while providing good quality and cheap prices. You should know that nothing is for free. Someone needs to pay for free giveaways, for more staff that push around carts and talk to you, free plastic bags, the nice shelves, and so on. And that someone is the customer. Not being charged for something, doesn’t mean you don’t pay for it. The price is evenly distributed on all products that you buy.
yes. All write nice cheap prices, but the dont want to pay the bill for the reason the cheap prices result.
Very good comment! You wrote what I think.
Also to mention, free plastic bags are unnecessary waste that's polluting our nature. If you have to pay for it you may think about it and bring a reusable bag with you.
Why are they freaking out about having to put a coin in the cart? You get it back! And the carts are not floating around on the parking lot. And yes it is cheap. Hello, having your own bag is better than the disgusting lastic bags you get at Walmart even if you don't want them, there you almost have to yell at the cashier to not pack your stuff in those plastic bags.
Put a coin in the cart.....you know.....first world problems....
No one carries coins in the US anymore.
@@jorgeguanche5327 Naw, in the 3rd world you can get a cart without putting a coin in first.
And plastic bags aren’t durable enough for a proper weekend shopping anyways, we rarely use them here in Europe. Even back in the time, when the bags were free, my family always hunted the empty boxes and used them instead, because they are more stable
Yeah anytime people say you have to “pay” for the cart, I’m confused haha it’s a deposit, you get it back. But as pointed out by Anthony, it is definitely worth stating that a lot of Americans don’t carry cash, especially coins, so it’s kind of a pain. I have one quarter and it sits in my car to use at Aldi...exactly as I showed in the video hahah
LOL thanks for this insight, a few gems in there... “The cashiers are lazy because they’re sitting down” - but complaints for days about having to return the shopping cart...
In England, Aldi is one of the most popular shops, so I find it hilarious seeing Americans get confused by things that are just normal for us English people 😂
Also I don’t know why people complain about paying for the trolley (cart, as you Americans call it), you literally get your money back afterwards.
Plus I’m not sure what it is about the cashiers in US, but in England the cashiers are faster than any other shop in the country and are generally nice enough.
They definitely accept credit and debit cards too, and sell bags if you forget to bring your own 😂
Maybe it’s just different in England, or the Americans just don’t get it haha 😂
ALDI was in the US before England. We've had them longer than you by 14 years. But, yeah, pat yourself on the back ALDI in the US, is in the top 10 of grocery store chains. You Euros are funny. So, it's one of the top chains in the US but everyone that shops there is confused?
I'm an American and I laughed at some of these reviews. They don't shop there enough to understand. I love Aldi
Yes, but that Aldi really looks like it's all messed up. If you compare it to german or british Aldi
Same in France. But I noticed that in England, Aldi has special trolleys for wheelchairs. I was very happy about it. I've never seen those special trolleys at Aldi France. I think Aldi UK and Aldi Germany are better than Aldi France.
I agree I shop at our aldi it's just around the corner from me ,I'm quite happy with everything 😊
Because nothings screams 'Land Of The Free' as loud as having some poor fella doing a menial task (collecting carts) for essentially change money and not even getting him paid sick leave, holidays or any form of job security. That's freedom for ya!
Yep. Freedom to pick a different job if they don't like it. Are you under the impression people in America who do jobs are forced at gun point, chained to the front of the store like slaves? That is freedom. Don't like it, don't do it.
@@mattk6827
Except in Europe, people also have the freedom to pick a different job, _and_ they get protected _properly_ by laws.
@@mattk6827 American is so free that they actually have less freedom.
@Gaytony Ok, I must say now, you have probably never lived in a house of condominiums in Germany or owned such a condo, right? Because there is also an "owners' meeting" and you have to ask there if you are allowed to change something outside the condominium or in the garden. Sometimes it goes so far that you are not even allowed to install a satellite dish on your balcony if you are unlucky! Or an air conditioning system that requires changes to the house!
We have our bureaucracy for this in Germany!
matt k do you think that anybody on the US who has few money can get good education and go to university? No, because they can’t. There is a reason why the rich and poor gap is huge in America. As a rich person you are free, as a poor one you are a slave of the system
They are complaining about having to „pay“ for the cart because usually they just leave it next to their car although they are supposed to return it😅
free money for whoever collects the carts :D
This is so funny because Walmart failed in Germany. According to a video by Cheddar mainly for the exact opposite reasons as what happened here.
In Germany (and most European countries I expect) things like Greeters and eternally smiling staff puts customers off. Staff just need to be civil to not be considered rude.
Similar thing for the staff. Things like cheering sessions and group calisthenics with your colleagues at the start of the work day, is just too weird.
Beside that there also was the difference in rules and regulations around things like shopping hours, restrictions on staff and pricing.
Not to mention the snitiching policy when anyone of your coworkers doesn't adhere to the standards to closely
@@EyMannMachHin > Not to mention the snitiching policy when anyone of your coworkers doesn't adhere to the standards to closely
That sounds like some real Third-Reich/GDR kind of shit. Shouldn't be too foreign for Germans. /s
@@scifino1 And you don't see how exactly that might be part of the problem?
@@fgregerfeaxcwfeffece the /s at the end there is supposed to indicate that that is where the sarcasm ends. Seems like you did not know that bit of internet culture yet, but now you do. www.urbandictionary.com/define.php?term=%2Fs
@@scifino1 not foreign or uncommon, because of the reasons mentioned by you. Hence totally alien and extremely uncomfortable to most BRD people.
those commenters seem not to understand what makes their groceries expensive in other places and cheap at Aldi: with the no name products at the same quality as brand products (very often produced by brand manufacturers as no name products in order to make money also in the cheap market segment without ruining their high price name), you do not pay for the name tag, just for the product. fast cashiers and no cart pushers puts fewer people on their pay roll, which also reduces the prices - just like having no "free" bags for the groceries, which of course are not free but covered by the calculation of product prices.and using the carts cost is of course free: you just put in a deposit which makes sure you bring the cart back to where it belongs and where you get the deposit back - this way they do not need cart pushers - again, thats why you pay less for your groceries.
some 30 years ago, Aldi did not even have shelves: you took the stuff off the pallet (shelves cost money and so do the people who pust the groceries on the shelves - this is money for nothing that you pay with the groceries bill), and they did not have a fresh goods (fruit/vegeatables) or refrigerated goods section: refrigeration (shelves, energy) drives costs up, and so does a high percentage of spoiled goods like left over fruits and vegetables.
Exactly. And the smaller selection means less space is needed, hence they have lower cost for the shop itself overall...in rent and/or property taxes, in heating costs, in the electricity bill aso.
Aldi will succeed anyway. Because the US is a country in which a lot of people need to pinch their pennies, and that is EXACTLY the kind of environment in which Aldi thrives.
Yeah that’s exactly why I titled the video as I did. Some just don’t get it
There were big management consultants who made an evaluation why chains like Adi and Lidl are so popular and successful. The result: it is the price. No ads, only in-house brands etc. help to make the items cheaper. And that principle will prevail, eventually also in the US, I am pretty sure.
Yes, that´s indeed the Discounter-Concept which the Aldi-Brothers introduced. The idea of their business model was: take poor people as customers and belong to their needs. That´s the main difference between Discounter like Aldi or Lidl and Supermarkets (e.g. in Germany: Edeka and REWE).
@@NicolaW72 A business concept that made the Albrecht brothers the richest people in Germany.
I am an American. I love Aldi. We shop there weekly.
I’m German and this video was so funny for me 😂. The reviews seem very stupid for me,because I’m used to it,for me this is so normal. I need to say that the bags cost something because of the climate change. As you can see in the video a lot people choose to bring their own reusable bag, because they don’t want to pay for it,so it works.🤷♀️😅
What do plastic or paper bags have to do with the climate change?
@@aswler Plastic soup rings a bell?
@@aswler They get burned after use, they don't recycle them cause the quality is to cheap and it would not pay
@@aswler plastic is destroying the world by being dumped everywhere
@@arercon can't be recycled - dumped in third world countries
The reasons for quarters in the carts are, 1, carts don't get banged up left in the lot, better condition carts. 2, they save hundreds of thousands of dollars not paying someone to collect the carts and pass on the savings. 3, there are always carts at the front of the store.
Very few people realize that such a shopping cart is indeed an extremely expensive item to produce. In Germany the retail price for a quantity of 1000+ was the equivalent of 120 $.
I agree David. Americans don't get it. At Target, Walmart etc, the carts block parking spaces, are everywhere, even, if the little cart space is 10 ft away.
And you don't pay for the cart, you get the 25 cent back.
Cashiers aren't rude, they are fast and don't have time for chit-chat.
The turn around time on some special items is so fast, it doesn't makes sense to organize everything in special sections. There isn't even a concept for that beyond the grocery items. The special items are whatever the purchaser finds has a good resell or market value, is distributed to the stores and put up for quick sale. So why have an automotive section, if you may one day have items there and the other not? Those aren't they regular products.
As for paying for bags? Welcome to California. It's the Law.
Most of the comments reflect how clueless people are.
Or worse, refuse to think.
On one hand, they don't carry coins, but then happily write checks at the expense of everyone else in line.
it is funny how customer service is demanded, but no consideration is given to the business that simply tries to provide affordable products and keeps it's cost down.
There will be more chains like Kmart going south, laying people off, deprive communities from shopping centers, just because customers are too lazy to keep order in the store, put the carts back, bring their own bags and bag their own stuff.
Well... ALDI is a german chain.... and we are efficent, so is ALDI. It does what it is for, it sells food. Not more, not less.
Efficient? What's efficient about having to walk back and forth to and from the store umpteen times to dick with carts and returns? For that matter, take a look at German cars. An Audi or VW, the skid plate under the oil pan has like 16 torx head machine screws holding it on. American cars and trucks, 4 or 5. Where do they think it's going to go? It's not making a trip to the moon. I can do an oil change on an American car while another mechanic is still trying to get the friggin bolts out. lol. It's anything but efficient, it's over-engineered and painstakingly slow with 20 more steps than what's necessary.
As for rude cashiers, when it comes to American stores there's no reason. While a true native German staff may have the typical cultural qualities, they're staffing American stores with Americans. So it makes no sense. Therefor they're rude. The live in the same community as every other store's employees, not like Aldi is importing German citizens to work their American stores lol.
@@mattk6827 You obviously lack any kind of engineering skills, so I'm not even gonna bother explain why germans (and furthermore any proper manufacturer that cares for the survival of it's user) use more bolts than yankees. It's not random that most of american vehicles are illegal in Europe. it's because they are not safe to use.
And for the matter of fact, you lack common sense too, so I know i'm only gonna waste my time here, but dummb yankees just make me laugh so hard :D
First off, you walk in and out of the store anyway, you might as well, on the path of exit, return the cart. Everybody hates it when carts are thrown left right and center. If you can't do this simple thing, you are just a typical yankee (which you are) that are often displayed in European shows portraying how retarded those people are.
So no, there is no unnecessary back and forth.
And for the "rude" cashiers, they are not rude, you are. You constantly block the line with your goddamn chitchat, wasting everybody's time in the line, just like your comment did mine.
So get a proper culture inside you, and finally get rid of your disrespectful barbarian methods.
@@ShadowViewsOnly - This "rude" is on point I do not understand. What do they mean with it?
I have never experienced an rude cashier here in Germany.
I think I know why they put the basked directly behind the cashier, so that he have to put all the items in the basket. The Americans want this extended service ... and they get the service.
I have heard that some Americans expect that the cashier put all the items in a bag and carry it to the car of the customer. For me this sounds really strange.
Aldi the store that sells what you need not what you want.
@@mattk6827 You know why ALDI is cheap? They dont need ppl to return carts, the customers do. It is all about lowering the costs and use the employes as efficient as possible. Thats why they put boxes on shelfs: It is fast. You can refill a whole shelf-side with one person in 30 minutes if you know where the products are placed.
Cashiers only seemed to be rude, but they are just doing their job as ALDI wants it: Fast, concentrated and efficient. Talking to customers is inefficient and loses to much time on your schedule. If you do so, you get a good living wage for your work and a safe job. Do you know why they sit at the cashout? Because a german employer needs to ensure that the workers keep healthy while working, this is heavily enforced in germany and is part of the workers rights. Its is enforced by law that the employer has the duty to care for the workers. Sounds crazy right?
I am a german who works in the grocery business in germany and i always get so mad in foreign countries when i see how they work in this sector.And: Its very rude for me when the cashier is chatting while i am waiting in line for checkout.
To me as a German who is used to get shopping carts with coins or similar tokens, it is quite annoying to read or hear so often that some Americans just don't get that you only need a quarter as a short time deposit to use a cart. It's even somehow embarrassing to imagine some adult who prefers to document his lack of ability to ask anyone else at the store about the reason why to put money in a cart by posting his/her misunderstanding at Google...
so true !! :D + well said
Where do they think the coin goes to? It's not like there is some huge compartment on the carts, that collects all the coins from customers paying to use the cart. Of course you get it back. I found that really weird too, that so many people thought you had to pay for the carts.
@@ElaMongrella Maybe they are used to just leave the shopping cart in the parking lot, next to where they parked their car. My guess is they want to just leave it there and expect some employee to collect all the carts and the coins.
@@nirfz That is probably the case, yeah. They probably think the quarter is for the employees who bring it back, instead of them just bringing it back themselves and getting the coin back. lol
Well, I would say, those people document their incapability of reading. There is a description at the cart station how it works with the deposit. And unlike the carts at the airport, you get your money back when you return them.
Watching this as a german is hilarious. Especially seeing so many people complain over 25ct. Yeah, it sucks if your forget change for a cart but it increases the chance of people actually returning the shopping cart. We have grocery stores which don't charge for carts but those carts get stolen more often
Oh my goodness people, you get your precious quarter back when you return the cart. I shop at Aldi all the time and I love it.
So I can't exactly speak for these people's experiences but I think when they say the cashiers are rude, they just mean that they're stressed out 😅 they're not that friendly because they don't have time to be. A cashier will serve a cash lane only for so long as it is strictly needed to be open, then they will leave their registry and stock the shelves and only come back to the registry when they have to. It's all to minimize employee cost...
I'm german and I dislike Aldi very much. The rudeness of the employees is very much not limited to overworked cashiers (compared to other german grocery stores), I know that they have high standards on the workload of their employees on the other side Aldi is one of the best paying employers in discount stores in germany.
I interpret it as them saying that the cashiers aren’t smiling and making small talk like a lot of cashiers do in other (more inefficient) grocery stores. They don’t realize that time is literally money and the more employees you have to hire to run a store, the higher the prices of goods
@@Kellydoesherthing If it's Aldi, Lidl or Rewe, Penny or even Edeka does not really matter in my city, they all don't talk to customers very much and they all are in a hurry that's normal to me. Aldi really has a thing for making me feel like I need to excuse myself for existing.
@@Kellydoesherthing There is a culture of unfriendliness in German retail shops. Customers are no people a vendor has to take care of - that's the mentality of the sales staffs.
Suspect that the temperament of the cashiers may be somewhat of a geographical thing. In my area, though they work very fast, they have all been very nice. No time for small talk though. My only employee complaint is that the store isn't staffed enough when you need someone to help you find things or have other shopping concerns. Also, I've only used credit cards when checking out. Have never seen a cash only line. Take your pick and pay however you prefer.
Btw, you do not "pay" to use a cart. You leave a quarter deposit which you get back once the cart is returned. In fact, my first time there, I didn't even have to because someone didn't feel like dealing with the return interchange and just gave me their cart. Oh, and I got a quarter when I placed it in the cart line when I was done.
Aldi is good for some items while others aren't worth it. Good chocolates, cheeses, fish, meats and some interesting bargain goods in the center of the store. Yet some products are very low end and not worth saving a few cents on. You can do most of your shopping there but wouldn't want to. You also just need to experiment with some of their products to find those worth going back for. For me, Aldi is only one piece of my total shopping regime but one worth using to fill out my stock.
We've had "coin release" trolleys in UK for as long as I can remember, really not a hard concept to grasp, not sure why so many customers seemed to struggle with that concept.
Probably because nobody in the us carries change anymore, plus some people don’t have the time to analyze how to get their coin back when they didn’t grow up with it being normal.
@@catdogorboth7087 Nothing to analyze there are normal a simple diagram explaining on the trolley or ask someone else.
Don't have to be so shocked by anything different.
Eri Si well I’m personally not shocked, I didn’t grow up with it but I’m 14 and have been going to Aldi since I was like 10 and I never had a problem with it cause I’m not a “typical American” especially because I’m in south Florida, very different from other parts of the US. But I’m just talking about some of the people here that don’t carry change, and choose not to look at the diagrams.
@@catdogorboth7087 Maybe its an age thing, I believe younger people can adapt more easily.
Eri Si yeah, I think that may be true, I personally don’t think they are too lazy, I think that a lot of people here have become so used to what they have, that they don’t want to change, not necessarily that they can’t.
Why du people want to be disturbed by cashiers when they are just doing their shopping? When I want to talk I meet with friends
I love small talk with strangers. I usually walk away having learned something
Kelly does her thing For me it depends. When I sit in the bus with nothing to do, it‘s great, but when you are shopping (especially with things that need to be in the freezer) I don’t really need it. Even more as a cashier I would be so stressed by constantly talking and asking questions that no one even answers honestly (how are you etc.) lol
But in a society where you have to work for 60 hours a week (to pay for your bills) the numbers of friends did not really increase outside your workplace and therefore you are thankful for any friendly word/face you could get, even if it is the fake kindness of a Walmart employee.
@@lotharschepers2240 If it is your claim that Americans work 60 hours a week ? then you are WRONG, they work 40 hours a week like the rest of the industrialized world. If a Walmart employee is nice to you, they generally mean it, Americans are GENERALLY much friendlier, then just about anybody else., if you do not believe me, go and see for yourself.
First of all, i am German, living in Germany. I understand pretty clear what Laurin says, that is THE German way. Efficient, fast, concentrated on the one thing you are doing. If Laurin doesn’t live in germany, Laurin needs to move over here. Laurin would be so happy here.
But if you ask me, I hate that part of being German or living here. I really like the kindness I experience e.g. in grocery stores or supermarkets in the US. Germans use to call this “fake kindness”. But that’s Germany. You won’t believe, people ARE like this. But though, there are a few people like me, although I am German, in this special case I will never be integrated with my own people.
These reviews make one thing clear to me again. In North America, everything is easier: opening hours, carts that are always unlocked, you can drive everywhere, etc.
Although I would love to have that in Europe, what I love more is to know that everyone has a decent wage, get's to go home at 6 or 8 pm, and go on a holiday once in a while. These drawbacks allow more important, good things to exist.
Indeed. Frankly, I feel every American community needs to demand a mass transit system and not just in big cities. It would make money for every town and city and not everybody would be dependent on cars.
Small towns and some rural towns should have a bus or two.
If the Big Moneyed Interests don't like it, what's stopping them from selling other stuff. People will still buy vehicles. Manufacturers can expand to selling stuff like mechanic tools or auto care products.
Same with any other company. Why have a "Military Industrial Complex" and cause wars when War manufacturers can just sell other stuff as well? Why stifle Green Energy when Big Oil can just expand to getting into Green Energy as well.
I tell ya, the 1% has no imagination.
I shop at Aldi both for the prices and because they let their cashiers sit. It's one of the only retail outlets that allows that.
I was just at an Aldi today. Very busy in fact. Meanwhile the "normal grocery store" I stopped in down the street was a ghost town with very few customers.
A coin to unlock the cart....BIG DRAMA.....snowflakes....
And the fact that so many people not only get put off but are also afraid that they don't get their quarter back.
Dumbass people usually dont carry money on them. Debit and credit cards are king in the US. Money is old fashioned, dirty, weighs you down, and if you lose it you are out however much you had on you. Plastic you are NEVER responsible for charges not done by you.
It is if you don't carry coins. Where are you supposed to get one? Also it just doesn't make sense with quarters. What are they trying to archive here? In Germany it's 1 or 2 euro coin which is a reasonable amount of money but 25 US cents is almost nothing.
@@nicktankard1244 let me be clear like fckin water. Its the size the key....not the value. All the Auchan, carrefour, mercadona, aldi, lidl use the size of 1€...if you have a piece of wood with that size...it works!
@@Hans-gb4mv imagine those guys in the auto-cashiers in Auchan.....they gonne crazy!!!!!!! Lmao
Aldi is just a shop where you pay for quality and not for service.
Fun Fact: most of the Stuff is actually made by the big brands. Its just sold under a different name.
The jam and marmelade here in germany for example is actually made by Schwartau.
Some years ago the Schwartau Company here in SH go healtly from 170% sell ALDI brand only. It was so many production that they need many workers extra everx day. Some worker talk from change writing on the finish Schwartau glasses to make ALDI shopper lucky.
I grew up shopping at Aldi in the USA so it is so funny to me that people would be confused or bewildered.
Mindy Cope yeah I think if you’ve grown up with it or are just a more easy going/flexible person in general, you won’t be so bewildered during your first visit. Obviously a lot of people go back and these reviews were handpicked so there are plenty more like you who don’t see going to Aldi as this big dramatic event.
How are you at different denomination of the Christian or Muslim religions? You perfect on every variation? Don't say they are the same. They are not. One thing that would be perfectly normal for the regulars at one would be considered insulting at another.
A little tip for you and your viewers. The brass-colored key you moved to grab the coin? You can use the round end of that if you don't have a coin.
7:04 that's not even true. You don't have to pay for the shopping trolleys. You get your money back
Haha great name but yes, how can someone not fathom that. They can't seem to understand that the reason you pay is to make sure you give the trolly back instead of using them as a downhill crash cart
If Aldi is so "messy", what do US stores look like? o.O
Also 5 minutes at the cash register is "a long wait"? o.O
American stores all look more like Rewe or Edeka...
They are extremely tidy, enormous, and filled with a variety of all sorts of foods, name brand or not.
I've waited much longer to check out at Walmart than I usually wait at Aldi so I don't understand that comment. Once waited over 15 minutes to get to use a Walmart self service checkout so you tell what poor service is and where.
Yeah, if they shop at Walmart they wait 20 mins or longer especially with Covid-19. There's a line to stand in just to get up to the checkout at Walmart, not to mention the line to get IN Walmart. They can always shop somewhere else. Lol
Well they usually have beautiful fruit displays lol
No named brands? Many brands sold in Aldi are European brands, and most are of better quality than US brands.
If any of those shoppers that complained about having to use a quarter to release a cart want to volunteer at Aldi to collect carts then write to their local Aldi store manager. Maybe these people are just too stupid to realise that they get their quarter back when they return the cart. The lack of staff helps reduce costs which means cheaper food for the customer, Aldi don't want to be paying someone just to collect carts or pack bags.
Cashiers sit because it is comfortable, especially when you are working for several hours. They can stand if they want to, it's called choice.
Why are you getting so offended? Differences are not bad. No reason to get your panties in a twist.
Americans (i am one too, so no one come at me) would rather pay higher prices at the store to subsidize an older retiree standing at the front of the store "greeting" people or to pay for young adults to be running around the parking lot chasing grocery carts. I didn't come to Aldi to be greeted or to be best buds with the employees, I came to buy food and get out in the cheapest most efficient way.. (wow I HAVE been living in Germany too long lol)
Bianca Spindler Americans do large shopping trips, usually weekly. Europeans shop much more frequently, in smaller stores, buying less and spending far less time per visit. They are not loyal to brands as very few are offered at one time.
That explains why Americans want a more pleasant, efficient, familiar and comfortable experience. The average trip to a supermarket for an American is over 1:15, just inside the store. The average bill is about $160 per trip. This is big money and it’s why competition among supermarkets is high. Food buyers are very loyal. So... it’s not at all about paying a greeter, but rather about this major weekly weekend experience being pleasant and efficient, something you wouldn’t care about if your shopping trip was only 20 minutes long.
Aldi, being a European company, decided to tap into a different demographic. They are a discount chain. They are for those who are more price conscious and are either willing to forego some luxuries or simply cannot afford them. My average shopping trip in an Aldi in New York is about 40 minutes, but... I often don’t find everything I need, so I still need to stop by a regular supermarket or store too. What I do get is nicely discounted. That’s something I value as I think many foods in the US are overpriced. My wife is also a “bargain hunter”, so she enjoys going there.
@@afcgeo882 right so if you go to Aldi with the mindset of this is a budget conscious store (for those willing to forego luxuries) then why are you complaining ? lol (not you but the comment people) I mean I don't walk in to the dollar store and expect high end service. lol
@@KimCrossesBorders I am not offended, some products sold by Aldi and Lidl are just better quality. Being from the UK I use both Aldi, or Lidl for many items but like everyone in the UK knows,you can't get everything at these supermarkets, so you still have to go to a bigger supermarket for some items.
Why is everybody so upset about bringing your own shopping bags with you? 😂 That's ridiculous!
Here in Germany most people bring their own reusable bags when shopping groceries.
Hello??
Protection of the environment??
Hello, dragging disease into the store? Not to mention studies that have shown cotton bags need to be reused thousands of times to compete with the environmental performance of plastic bags. Organic cotton's even worse. If you're washing the reusable bags, you're consuming additional water, waste soap, power to wash them etc. Greenies thing everything is 'eco' and it's far from the truth. At least when someone is handed a fresh clean plastic bag out of the store, you know they're not dragging in a bag from home that people coughed and sneezed all over, their dog pissed on it, kid puked on it or anything else. It would be great if eco ideas actually panned out but people are sold on a bunch of propaganda and never told the whole story.
Very interesting reply.
Dragging deseases to the grocery store?
Dogs pissing on cotton shopping bags?
Sounds like an opening scene for a apocalypse movie, that some prepper made up.
Those reusable bags can be washed together with other items, so there is no extra amount of water, which would be "wasted".
At the end of the day, plastic bags and many other products are made of mineral oil, and THAT IS THE POINT. All of this ends up in the oceans and in the stomach of a poor turtle, who is mistaking your plastic bag for food.
Reusable Bags ARE made to be used for a long time, and this is just a little fragment of keeping your carbon footprint as small as possible.
matt k So you seriously think that reusable bags are a threat to hygiene? Ridiculous. Any threat comes from the shoppers themselves- coughing, sneezing, touching etc. Someone using a slightly dirty reusable bag is nothing.
@@mattk6827 Energy used to produce a bag isn't the only thing that matters, there are environmental considerations besides just global warming such as plastic waste.
"@@mattk6827 Studies have shown" - got a link to those studies you made up? Cotton/jute totes have to be used 100 times to make up production and use of 1 plastic bag. Very easily done.
I was born and raised in Florida and I’m 14 right now but my family is from Spain and I’ve lived there when I was little too (I’ve move a lot in my life, but mainly in Florida) and I’ve been going to Aldi for a few years and I think it’s great. The quarter thing for the carts is so people take them back, making them able to save that money used to pay people to get the carts like in American grocery stores. The store charges for the bags as well which helps them save money, making the prices even lower than other stores. They are supposed to get you checked out as fast as possible, so I wouldn’t be complaining if they’re throwing things back into the cart because you and other people get to get out of there a lot quicker. If you want to get people to bag your things, have carts that you don’t have to put a quarter in so they can almost ensure it’s brought back, or get free bags that are cheap plastic, go ahead and go to some other store like Publix. Aldi is great, but we all have opinions.
I live in germany, everyone is really nice its so cheap customer service is really good, cashiers are really nice too and it sells good products and its super clean there.
This Aldi Looks Like a german Aldi in the Early 90s.
Nowadays it IS perfectly organiced and high quality products
Remember that on many fronts Americans are behind on the development, including intelligence
Yes, but in Germany they recently (last few years) did a make over for many stores. Many American stores haven't had that make over yet.
I got accustomed easily to ALDI when they moved into my neighborhood in New York, as I was well trained by my German wife. Now living in Germany, shopping at ALDI (Nord) is normal for me (although I mostly go to Lidl instead). The main difference at ALDI in the US that annoyed me was that the cashiers put your groceries in the empty shopping cart of the person in front of you. This was especially not practical when my toddler was sitting in the shopping cart that I had took from outside.
The other thing that I wanted to comment on is the way Americans refer to stores in the possesive. It's called ALDI, not ALDI's. I've also heard Panera's, when the restaurant is called Panera.
Lastly, ALDI has been in the US since the late 1970s, but only has expanded greatly in the past decade. And many Americans are surprised to know that Trader Joe's is owned by ALDI Nord for decades now.
I love Aldi's, but I don't care about Panera. I also like going to the WalMarts.
I had to laugh when someone said the chairs of the cashiers seem to be lazy but when i went to america i could get an electrocar to drive through the walmart... and it is obvious that you get your 25 cents back when you return your car outside the shop... and there are also little plastic coins which have the size of a quarter you can fix at your keychain so you do not need actual cash or coins to use the shoppingcars^^ the americans are the lazy ones... but even though im not okay with the timing thing of the cashiers it is the same in germany and it puts everybody in to stress, the cashier and the customer. But a little tip at the end, when your groceries are scanned you can put them in your shopping bag or car by yourself so the cashier does not need to throw it.
Do they actually time cashiers in Germany though? I work for a German chain in the Netherlands and we get told to take our time and only go as fast as the costumer. If you go slow someone else just opens another register no big deal.
I grew up with Aldi living in Chicago, until recently I never knew that most of America didn't even have an Aldi. Now I work at Aldi, and I love it. Interesting History too
As an American, I am seeing my peers complaints about this place and go, SO?!
Also, cashiers sitting is a great idea! What cashier in America who works elsewhere wishes they were allowed to sit while doing their job? Standing for hours is horrible and leads to a lot of tired angry people.
I like this Aldi idea. I'm going to give this place a try this weekend.
Oh, boy. Some concerns seemed legit to me, others were real eye-rollers. We have a local Aldi. I tried shopping there, but that one has little enough in the way of fresh produce, which is about all I get from a supermarket - and that is mostly in winter. I see the one you were shopping at had a great selection. I'm lucky to be able to get most of my food directly from local farmers at the weekly market. The Aldi where I live has plenty of processed, canned and frozen food, but that's not what I eat. I chuckled at the claims of "only off-brands". It shows how thoroughly we have been trained by advertising to look for a brand, rather than check out the quality of what it actually is.
That was fun. :D
yeah aldi is aiming at those that are too poor to get fresh produce off farmers and such...
still the productss you can get there are top notch and on par with most super market food
Wth, even in Germany the cashiers arent that fast with the scanning and they also don't put your stuff in your cart
Not regularly at least. I've had cashiers at ALDI Germany put one or two items in my card if they were the last items and I was struggling to keep up or busy paying. It's certainly not the norm, though.
Aldi's great. I wish there was one within a hundred miles of me. It can be a bit of a madhouse but the food is good, its Ultra cheap, and a fast experience. They do what they do to keep prices low. If you want to pay more so that they have employees to get carts all the time, or stock bags and all that kind of stuff, then fine buy somewhere else. Their seasonal items can be good buys, too.
I really love Aldi and feel lucky to be around so many here in the DC area. Maybe one will come closer to you one day :)
Thanks Kelly. It is interesting how people fail to think that the quarter trick saves them money. The bring-your-own-bag/use cardboard box saves them money. The cash or debit card only saves them money, etc. I also shop at Aldi for Christmas! - at my sister's.
@@dfusselman and even teaches Americans a bit of ecologic awareness: what do you do with the bags when you've unpacked them back home? right, throw them away .... stupid concept isn't it?
Here we have inside a radius of 100 mi (160 km) many. Into the half (50 mi / 80 km) I stop to count at 100. And I live rual in a small village with only one lake restaurant in Germany.
@@ccat342 use the bags as trash bags
Im feeling like at home ! wow
We in Austria also have "Aldi" here it is called "Hofer"
My town is get one so I went to one in Ashville NC guess what I fell in Love that will be my go to store
I love Aldi. I keep a quarter and bags in my car for it. Lol.
It's such an obvious and easy thing to do, yet causes so much confusion and disdain!
@@Derry_Aire yes, just like downgrading a car because it has no cupholder
Do they realise that most things are done to cut costs wich helps in having extralow prices.
For example having the customer returning the cart instead or personell safes money.
No i dont think they do...that’s what I mean by Americans don’t get it.
Aldi's has been in the USA for at least or close to 40 years. I remember going to them when I was a kid and I'm 52 now. Aldi's has always been the way it is. Newbies.... The world doesn't always rotate around you. Learn to accept new ways and save money.
I must learn that Joe's is not a special nuts brand from ALDI Nord - it is a U.S. company they buy to put in a feet into the U.S.A. market. It is the same with Hofer in Austria from ALDI Süd.
But the new ALDI shops in the U.S.A. they starts new after the both owner brothers die or was ill before.
Now many german shops stop the cart coins - and people bring back the cart into store places for free.
You Sir, Have much wisdom in your words. We need more Americans like yourself. Your words work for me. Have a better day!
After they died, someone should have burnt the place to the ground. Any volunteers? I hate them more and more every day after reading all these comments. Wegmans all they way.
Too many better choices, why should people 'learn' to do things a more inconvenient way? So one piss poor generic grocery chain can feel relevant? Welcome to the free market and competition. Not enough saved to hassle with. It's cheaper to walk too, so why do you drive? Get a good pair of shoes and embrace the suck, start walking. It's cheaper. lol. Because that's the way pilgrims did it and the world doesn't revolve around you and your fancy ways and lazy autos. haha
@@mattk6827 probably you sleep outside because your house is full of money
In Germany the cashier doesn't pack the items in the cart you need to do that by yourself.
5:23 wtf? In Germany you can pay with a card in every supermarket
Not a couple of years ago
@@David-eh9le Years? youre talking about a couple of decades maybe. I cant remember the time I wasnt able to use a card at aldi's or others. And im 36 Years old now.
You can pay with EC card. But i think you can not pay with any credit card. And in america credit cards are big. But aldi wants the money immediatelly, otherwise there system is broken.
@@sebastianmuller1210 credit cards are not worth it hence my hate for American car hire. I use debit cards everywhere; it IS a credit card because I have a good limit just like a credit card
The fees for credit cards can be about 3%. So they used to take debit cards, but not credit cards at the ones I went to. I think they take credit now, but I'm not sure since I always pay with cash or debit.
"Oh, my convenience is disturbed! But those cashiers have convenient chairs!"
Jep, sounds american.
Nice idea inserting the comments and the voice over. Well done Kelly.
Peter Meyer Sorry, I like Aldi for what it is, but it is hot garbage compared to traditional American grocery stores. I can’t do all my shopping at an Aldi, mostly due to abysmal product selection. “Oh, it is cereal you want? WELL THIS IS THE CEREAL YOU SHALL HAVE! Oh? You don’t like this cereal? WELL THEN YOU ARE AN ENTITLED TWAT!” This is the vibe I get in an Aldi. I see they are working to change that but they have a long way to go to stay competitive in a landscape full of discount grocery chains.
@@sm1else 100% agree. But that's ALDI's concept. It was critizised exactly like you did when they started in Germany. But it's cheap and the qualitiy is ok.
@@sm1else As I see it: They are a store, they offer what they offer. I have three small supermarkets on my way from work home (by foot, near Paris), and depending on what I want I go to a different one. That's normal, different shops offer different things.
Actually, there have been studies made about this, which figured out, that people are actually happier with a smaller selection. Plus, nobody is forcing you to buy it...but the price is always Aldi's best argument.
Peter Meyer thanks!
I’m Australian love Aldi, have a disc that we use in the carts, my husband is an amazing packer, save $150-200 per shop compared to our big two ie Woolworths and Coles. Ours sell name brand and home brand items. Great customer service at ours.
You still have Woolworth's?? I thought they were all closed. I loved that store growing up.
@@jackandpicklesvlogs yes we have a Woolworths it used to be called Safeway.
hahahaha ... do (some of) these people really think that they have to pay for the cart, in the sense that the quarter is gone afterwards? :-D
seems so
All the Aldi's I've been to seem rather busy so I don't think it affects most Americans. But there's definitely a bunch who are ready to post a review on the smallest inconveniences.
MickeyKnox it is if you don’t bring your cart back to where it belongs.
Yes. Most Americans only see locked up carts at airports, where exactly that happens.
@@rolfgarske8174 yeah and if you lose your wallet after the shopping, it will get so much more expensive ...
I knew aldi was a German store and we don’t pay for carts, the quarter it’s returned when you returned your cart
I am curious how they get carts like these in Sweden where cash has been obsolete a few yrs now. Do they use the bank card at the cart dispenser? I will look up shopping for groceries in Sweden next here on YT🤗
I am an American and love Aldi! Mine is located in front of a Walmart and down the road from Lidl. I have turned my family in another state into Aldi fans. At least I don’t pay triple and have to check out myself @HarrisTeeter!
They have a strategy when moving into a new market called "doorstepping." Essentially it means opening a store near an established much larger superstore. Wherever there is a Carrefour, Dunnes, or Tesco "megastore" here in Europe, sure enough there will be a Lidl or Aldi nearby.
Wait your cashiers don't sit? Thats inhumane
Bet cashiers at aldi even have breaks and are allowed to use the bathroom if needed ... Shocking to americans i recon :/
I've never seen a cashier sitting in a german h&m, Metro Cash&Carry, Galeria Kaufhof, etc. too. ;)
@@checkit53 Well, they do sit in my Edeka, did sit in my Penny, do sit in my Alnatura .. and in Hannover's Galeria Kaufhof down in the supermarket they sit, too.
@@checkit53 That's different, because for these people being at the register isn't a big part of their day, lest for a long period of time. When talking about grocery chains, cashiers will be at a register for several hours at a time, so having to stand there with basically no possibility to really move would be quite an issue. I worked at a store that didn't have seats for employees, but we all moved around the store all day, visited the post office, etc. and didn't spend a lot of time at the register. So, it was okay. Feet still hurt after ten hours, but it was okay. We had those floor pads for more comfortable standing in several places and that really helped. My brother's friend works as a cashier at a grocery store, though and sometimes it's six hours in a row being at the register for her.
I love Aldi’s! I’m in LA so we always bring our own bags. To keep cost low you put your own cart back with the quarter deposit. Whoever is complaining about using a quarter for a cart should be complaining at at major chain store for paying full price on name brand items!
The cashiers aren't trying to be rude, they are fast. A lot of people don't realize how much those metal carts cost a store, especially when they go "missing". They keep the prices low by using the coin return system. My fav thing is the produce. They have good weekly deals and organic offerings in the mix. I shop elsewhere, too, but I love Aldi.
They realy dont get that they get the money for the card back. Jesus.
Ever notice that there’s no music playing in the background at Aldi store vs. Walmart and elsewhere. With no ASCAP, BMI, and SESAC music performance licensing fees, Aldi can continue to keep its prices low.
*lol* That's why I never know when it's Christmastime. I shop at Aldi and there's no music.
@@LythaWausW But you know when Autumn (Fall) starts, since they begin selling Christmas stuff.
Yes, I find it more calming for that reason
Personally, I love my Aldi!! They do, sometimes, have name brand items (like Coca-Cola and Arizona) but the "off-brand" stuff is just as good, if not better! (They do take cards, now! At least, the ones by me do...)
The Knoppers wafters in the video are name brand too, not well known in the US but its a german name brand :)
@@ThePrism21 The aldi off brand knoppers-copy is made ba the same brand company with a slightly different receipe btw. Overproduction i think. Ever tried those? Bit less sweet and less artificial vanilla in them.
those 1-star reviews who wrote "you have to buy your cart" seem kinda dense to me.. brings up the impression that they leaved the quarter in the cart and left or thought "okay i bought the cart now its mine" xD
My flat is too small for the cart ! Where am I supposed to keep it ?!? I had to rent a garage box for my cart
As a European i feel so humbled by this review . I'm going to reside to my affordable medical care for a second.
Why is it when europeans want to make fun of americans y'all make jokes about the ways that we're dying? Make fun of our accents or something, not the fact that people here have to do things like ration their insulin... It's not funny, it's horrific.
@@nonaide I usually only make fun of your Karens. Than comes the bad
employee rights, than the healthcare system. But pretty sure i'm just jealous because i'm not living in the greatest country of the world. Greetings from germany
@@Gromic2k Do you always find the systems people are suffering and dying under funny, or just when it's Americans? We are obviously not the greatest country in the world. Anyone who thinks that is indoctrinated, and I get that those folks are obnoxious (try living with them), but that doesn't make our exploitation and deaths funny... Like I genuinely cannot imagine looking at someone and being like, "lol you don't have rights haha" wtf
@@nonaide tbh that thing that is funny is that some Americans still think their healthcare is superior. Like I am not dying cause I can't afford some treatment.
But I am still sorry for the ones who suffer under it, but that doesn't mean I can't make jokes about this country's shitty social system. It's just pure capitalism.
@@fck_u_please4665 One of the things that bothers me about people with these "comebacks" is that it's always such an extreme escalation. Like if you're talking to someone from the US and they're trying to say that US healthcare is better than single payer, by all means go off.
But that's a very different thing to "you think aldi sucks? lol you don't have healthcare" or "you think french sounds funny? At least we don't have school shootings" or whatever. These are not comparable insults or jokes and it's very fucked up and ignorant to use things like that as a comeback, especially to a minor slight or ribbing.
Also I feel like making jokes about your own country's fucked up systems is different than using it as a comeback or joke against the people suffering in these systems
They do except debit/credit cards. It's on their website.
Why they dont accept credit or debit cards? You can pay with Applepay/GoogolePay in every Aldi in Germany.
I think that reviewer was mistaken. They take cards in my Aldis in San Diego.
I remember the 90s when acceptiong credit cards in grocery stores in Germany was unheard of, but all the major stores (Edeka, Rewe, Lidl) accepted debit cards. Just Aldi was cash only. But nowadays, in the US? I cannot Image this true.
@@tomzito2585 they do take debit cards. They get charged for using a credit card.
It was maybe 10 years ago that they didn't. People weren't shopping at Aldi because of this. They changed that very quickly. I think US Aldi took credit cards before Germany.
@@jessicaely2521 They used to take only debit cards or cash up till about ten years ago here, now they take credit cards, debit cards, and applepay.
And I think because cashiers don''t engage in small talk they are considered rude. Every time I've had to ask a question, they have always been polite. As far as bags go, I leave them in my car. When I put the items into the car i put them into the bags.
In Austria we really like Aldi, or Hofer it is called here, i always have to laugh wenn People are not used to the speed they swosh the things over the registry haha.
The wohle market is really efficient and it pays the best of all markets, i know a lot of people who try to get a job there when they finished studying and cant find a Job directly after and have to wait, they pay them easy 20-30% more compared to any other store i know of and everyone knows and has respect for that, this is the reason why they are fast, they get paid better and need to take efficiency serious.
Of course Americans dont like these type of markets were its all about making products as cheap as possible, but not the ingridients, today service is the most expensive thing thats just a fact and we all know how americans love it to be dealt with like they are Kings and Queens lol.
We dont like waiting in a Lane in MidEurope so its a freakin awesome relieve seeing them handling customers so fast, otherwise it would never work out for us buying a lot of things since we are used to buying stuff ervery 2-3 Days, rather than buying for a whole week and if it shouldnt take longer to do so and thats Aldi for us.
Since our Stores are way smaller than Americans they are balanced out by being more in our location, pretty much every village has a couple stores, not just Aldi of course, i think there are around 3 Stores in a 1km Radius wich is just awesome and the reason i go more shopping rather than once a week, you drive by all the time so why dont take 10minutes and go get some fresh bread or whatever.
Its your choice either give up some unnecessary service that you dont need, or go with products that are worse quality and still cost more, btw studies about our markets found that Aldi had the best Meatquality of all all markets here, despite being cheaper than anyone else, if that is not prove for what i say i dont know.
Same goes for unknown product labels, you pay pretty much 20-30% just because of the labels, that doesnt mean aldiproducts are less quality, its mostly the oposite because of that.
Carpusher boom another 10% more on your products, more chilly chasiers handling your shit like your a queen? boom another 10-20% more costs.
those costs have to come in somehow you know? Seriously i dont see why i want to pay more for less thats retarded for just 2mins of feeling like we deserve the specialness.
i never had not even once a bad experience with the staff over there, absolutly never, they are focused, thats a totally different thing than being unfriendly.
I always went to aldi in Chicago my whole life. I’m 30.
These reviews are so funny! I’m from the UK and live in Colorado so when we visit a state with an Aldi I get so excited. I will admit that I didn’t have a quarter the first time I went because obviously back in the UK it’s a different coin so I didn’t make the connection that a quarter would be the coin, I had a dollar coin ready but zero quarters in my purse. Thankfully I was able to trade other coins with another shopper for their cart! I miss Aldi and will literally go through Nebraska at the end of any road trip to stock up on their produce and their wine!
We've had an Aldis in our town, Leesburg Florida, for a few years now, and we love shopping there. It's where we do most of our shopping. I knew it was German owned. They have the best prices in town and carry some really good imported products, my only issue is seasonal stuff, you go to look for something you like only to find out it's a seasonal item, but still love Aldis.
*BWAH... this was too funny. Some people really just can not accept change and or doing something differently.*
Lol yeah
In their defense, in most of the US, a coin for a cart has never existed, at all, and there are no signs/directions at Aldis regarding this.
Coin-operated carts are rare in the NYC area, but they’ve always existed, so people know how to use them. It’s far less dramatic here with that.
Finally, until a few years ago, most parking meters took only $.25 coins, so people had them on hand. Not anymore. Most now take cards, so people don’t carry coins.
Money just weighs you down. Plastic (credit and debit cards) is 1000x better and you arent responsible for what is charged on plastic if its stolen. Cash you are always out of luck if your wallet is stolen. Yes it usually is just $100, but $100 is a $100. That can go towards a lot of groceries, clothes, and shoes.
@spirals 73 good for you. You want a cookie?
@@afcgeo882 Also if people live in buildings with coin operated laundry machines or go to the laundry mat to wash their clothes may also have quarters.
6:30 This must be the hardest working girl I’ve ever seen. Hope she doesn’t have to keep that pace all day and every day. Respect !
Yeah I always feel sorry for the workers at Aldi.
Yeah, they usually keep this pace. Have never seen a slow worker in a aldi/hofer store.
They ARE timed and could get sacked for being too slow
I like Aldi to buy my weekly or biweekly grocery runs. While it doesn't have everything I need I like it well enough
Carts: are at the exit and entrance.
USA people: I need to let my cart in the middle of the parking.
"Toss a coin to your witcher.. i mean cart"
Honestly i don't get this particular criticism.. don't people read the signs to understand how the system works? God forbid someone forces them to do something good that is the tiniest effort on their part but has a noticeable impact on prices and general order in the premises.
That would require from customers that they read AND think. Way too much work.
Here in America you find a large portion of people are just to damn lazy to walk a cart back. Hell I've seen people at our local Walmart that were to lazy to take a cart to one of the parking lot corrals even if they were just parked one space up from the damn thing. Just leave the cart sitting and drive off even though the corral is less than ten steps away. Pure laziness.
Wayne Purcell I am a wheelchair user, and if I had a dime for every time I could not use one of the parking spots reserved for people with disabilities because that is where people chose to leave their cart, I would seriously have a small fortune.
@@martinc.720 I absolutely know. I've grabbed carts out of H/C spaces and took them to a corral. People are so inconsiderate. They'll complain that a cashier is "rude" because they are being efficient on the job instead of gabbing like a best friend but then turn right around and be rude enough to leave carts to be a hassle to everyone else.
Americans are so ignorant. If you get back the quarter, it’s not paying, it’s not renting, it’s depositing! If you pay, you can keep the cart. If you rent, you return the cart and they don’t return the money. BUT IF YOU RETURN THE CART, YOU GET BACK THE DEPOSIT 25 cents! Is that so hard to understand?
When no other retailers in the United States does it that way ir probably does appear to most shoppers here like you are paying to use the cart. You criticize other people for ignorance but are completely ignorant of how things are done in the US. Been to a couple American Aldi stores, they could do some signage that explained the concept and they'd have fewer issues with it. It seems pretty basic that if you're going to go into a foreign market you'd make some efforts to explain how it works. So get off your high horse and shut up.
@@JohnDoe-pf6qp I am sorry but there is a clear sign explaining the whole concept, or shall I assume that Americans can't read? I suppose they are too lazy to read and they need someone who constantly explains things by voice. This video can easily lead to a lot of discussion about waste in America (paying for a plastic bag in Europe is done in order to discourage the overuse of plastic), the lack of work rights, the general laziness attitude of not taking the time to use the brain for understanding things (which is probably due to a failing educational system), etc...
@@JohnDoe-pf6qp
Look at 2:00
So I guess most americans are unable to read?
Stereotype much? "Bekker"? Typical "Euro" I guess. But, I'm only guessing because if I made it a blanket statement it would be stereotyping.
Is it just me or the positive reviews shown in the video are well written, while many negative ones contain spelling mistakes and other errors, even if they contain only a few words?
I don’t mean to start anything, but maybe this is a clue as to why Aldi is “misunderstood” by some people...
Martin C. Or a clue into psychology. Negative reviews are more often written in frustration. Frustrated people tend to want to vent rather than provide clear, concise feedback. They see complaints as necessary chores and tend to rush. As a former retail manager, I’ve studied consumer psychology trends because we rely on both to be constructive feedback on how to improve, but most criticism ends up being incoherent venting instead. When complaining, people just want to be heard. They don’t care that it’s not going to improve the operation.
@@afcgeo882 Well if you feel need to incoherently rant then you are likely stupid person with no self control, So all you learned was how to call someone stupid in a polite way :D :D
Psychotropni Lachtan he just wanted to say “I studied psychology” :)
Martin C. No Martin, I wanted to say that you jump to assumptions and the fact that you didn’t understand that his comment was about the negative reviewers and not me only highlights your stupidity.
Psychotropni Lachtan Yeah... it’s just how some people react.
My Hometown Has Had An Aldi Since the 1980s. Grandma Went to Aldi Often and Took Me Along. Today I Still Shop There. In 2022.
I’m from America and I love aldis
I guess Aldi isn't for you if you can't even carry 25 cents in Cash. I love Aldi and wish they would come to my State! :)
I like aldi to. and I am german.. If you like reading books you could read my comment.. the real long one .. but I hope.. If you need an admin .. please read my comment. Greethings
all your questions will be answered..lol
We don't need to carry furs for trading either. They're called credit cards and it's fantastic. Welcome to the new millennium :P
@@mattk6827 Yeah, that's a fact. But simply carrying a plastic coin in your purse isn't that hard
The fun thing is that Trader Joe’s (owned by the Karl Albrecht family) uses basically the same model, albeit with better attention to check-out. More and more states are banning free bags/sacks so the fact that Aldi charges is becoming increasingly irrelevant.
The U.S. is in dire need of free education, as this just proved.
Hey furzkram, I have my gun ready. Care to come and educate me in my front loan? I dare you!
Elizabeth Torrales Lawn*
@@miaf1993 she ran straight into the argument xD
Elizabeth Torrales another reason what the US does wrong: giving guns to everyone, including irresponsible people like you :)
The biggest problem I had with Aldi at first was being cash only. Once they started accepting credit card it honestly became my go to store for staple foods and cheap almond milk.
Watching from England where all our trolleys (carts/buggies) are on coin release eve posh supermarkets, fast checkouts are great, no hanging around making long conversation. Nearly all tills have chairs in supermarkets. In Aldi and Lidl they are not on a full all day and will be wheeling in stock. It is strange that the U.S is still to grasp the concept. It is usually in times of recession when the "discounters" (not a term I like as all supermarkets are supposed to offer some kind of value... Cheap for cheap sake, good value, or pay high for highest quality) the "discounters" in the U. S will see a leap in foot fall NOW for instance... when the choice of 10 different sizes of the same cereal is realised as excessive, confussing and an easy way for supermarkets to charge more for less.
In the UK Aldi came in the early 90s... In 2008 and 2012 Aldi retained huge numbers of shoppers as the customers realised that the quality is either the same, or so slightly different, the price paid and for often a larger quantity offset any change in flavour.
I don't work for Aldi btw. I just know that in a few months time they will be squeezing the market leaders who rely on big names brands... Who are shrinking quantity, raising prices will lose market share to Aldi because the American people figure out that they are being ripped off and even the market leading stores own brands are the same but cheaper and greater quantity at Aldi... After all, does it matter what label is on fruit and veg when it comes from the SAME supplier? They are clearly doing well with so many stores, in three years I am sure Aldi will be one of the most shopped at supermarkets in the USA.