The Ucard doesn't work for groceries or utility bills. It worked in Jan. but wouldn't work for Feb. I've called the number on the back of the card, spoken to numerous people about this and I am not sure what to do!!!!
bonnie butler I am sorry that you are having these issues. If this was for a Dual Complete plan I know that the specifications for Medicaid are changing and soon a good amount of people might loose their dual complete eligibility. This is why it is so important to sign up with a local agent so that they can help you along the way.
This is difficult I can't even shop online anymore every thing is messed up when I click on online shopping it takes me to a rally account that I'm not registered too
Hi. So, to be clear, I know we've been getting the OTC benefits online via order (on a quarterly basis). Will we still (in 2023) get a "catalog", and then go to the store, and then get them for "free" until we reach our maximum? Thanks for clarifying.
Leewhydidi Thanks for the comment. UHC was having a very hard time for this roll out across the US. Many people had to have new cards sent out to have them work in-store. However, they were still able to use their benefits on their online portal.
I'm an American with a UCard and I can't use it to pay for things in store or at my local Mcdonalds because the UCard does not have a magnetic strip or chip to swipe or insert in their card readers so I'm stuck with my renew awards points I've accumulated this month with unable to spend it.
The UCard will only pay for certain items at certain places unfortunately. To pay for the items that would be covered under the UCard it uses a barcode vs. having a magnetic strip. It works more like a coupon rather than a debit/credit card.
@@kristinsnuggetsofknowledge2273 So, it's like the 2022, Blue, OTC + Healthy Food Benefit card? On the back of that card, it said "Available at WALMART and other participating retailers" and a thirty-one page cataloge with eligible items came with the card. I didn't get the catalog with the"UCard". I called and they said they would send one in 2-4 weeks, but by then my "allotment" might go unspent. I'm so confused. Do you think it's a fair bet that last year's catalog items would still be eligible? Has any one compared this year's catalog to the last one? Thanks in advance. 😊
@@kkbronson Thank you for your question. Yes it is a universal card that now has the ability to store you OTC, Health Foods, Rewards benefits on it via a bar code on the back of the insurance card. I do know that from year to year they do make small changes to their OTC but there is a lot of items that do stay the same.
Hello Frankie. Thanks for the comment. It all depends on what plan people are on. There can be several plans per county across the US. This is why there is so much variation on the amount.
@@shawniriel5962 and @Donaciano Gonzalez... The government has put into place a lot of rules and regulations when it comes to posting videos. They have really made things very difficult or I would still be posting videos regularly. I do apologize for this.
It’s next to impossible to pay your electric or propane account as “they” don’t want to put your local utility companies on the list!!! I’ve called, complained talked to everyone in the company including my agent to no avail. Plus the only stores in my area that will take this card is Walmart and Walgreens both an hours drive from me. It would be so much better to be at least able to buy the allowed groceries at my local store !! I really wanted to use it for my electric or propane but they won’t do it. Basically this us a scam! What “they “ really want you to do is buy overpriced crap from their catalog non of which I use anyway!!!
I am with United health care AArp, I just received this U card for the first time..just as I am changing to another company...I was never goven any type of rewards card before..and I have been with United for over 10 years...
United Healthcare sucks they need to take Healthcare off their tag. They create more stress and pain. I couldn't believe an AI answered the phone today! WTF they're no longer human
My wife and I have been with UHC for years, and one of the benefits we liked was the First Line Benefits which provided $60 initially on a quarterly basis for OTC products like Band Aids and OTC meds. That benefit has dropped to $40, but FAR WORSE is that UHC has apparently changed the Provider of those benefits to "Healthy Benefits" (my guess, the lowest bidder); the program is now called "U-Care" and should be called "I Don't Care". I placed an order in January and have still not received it and calling the number provided results in a phone tag game where 1) I speak with multiple people for whom, obviously, English is NOT a primary language and 2) I or my wife are told different things just to get us off the line e.g. one person said the package was "in transit" (it was not) or "we''' get back with you in 3 or 4 days" (did not happen). Someone in authority at United Healthcare needs to be aware that U-Care is apparently a "Non-Benefit".
You obviously haven't bothered to educate yourself regarding the current flexible utility of the UHC U-Card. The OTC benefits from the old benefit program? I still have products from over two years ago that I haven't used, and back then you couldn't buy food with the card, nor could you pay utilities, et cetera. Now, UHC gives me $150 a month to purchase healthy food (but that's a little glitchy; it won't let me buy frozen bread, but it will pay for patently unhealthy foods). Being on Social Security, that $150 a month to put towards groceries is a godsend.
@@williamkuns9732 The benefit you're receiving doesn't apply to all. Speaking for myself, I get $50 worth of UHC catalog credit quarterly. NO $150/month, no food whatsoever unless you'd like to categorize cough drops as food. lol
$60 on a quarterly basis? Try $5 a month what can one do with $5 ? I just let it build up n then go to the store to find ot that it won't pay for my fresh tomatoes. Have a blessed day.
I was okay with the OTC benefits until the "U" card.... now required to receive the benefits, AND whose application stated that I was giving permission for them to track and trace me!!😮 I declined their INFLATED 50 bucks!
You gotta pay attention and do your own research. Not many people know how to explain this. But I work in the healthcare industry for many years in many call centers.
my mother has a ucard and wants to use the rewards portion online at multiple stores however because the ucard has a 17 digit numbers and the stores only will let you utilize 16 digit credit cards so does that mean it isn't usable?
Hello Jeanne. Thanks for the comment. I would double check to see if the store that you are at is with in the U card network. I know that there were a lot of issues with the U cards at the beginning of the year so I would call into customer service for this, since there may be something wrong with the number itself.
So, its useless as far as I can see. I've always ordered my OTC from the catalog. When I tried to use this card, I couldn't at WalMart. It doesn't have an expiration date to enter into their computer. I called UH, they gave me another website to order "stuff". They told me a very long website to access. I asked the CS person why they didn't have a link for it on UH homepage. Crickets chirped.
When I swiped my UCard at QFC to pay for groceries, I might as well have been swiping a blank piece of cardboard! The card got NO response at all. No beep, no message, nothing!
Hello JackyFlowers. Unfortunately the video thumbnail is the picture to go off of. This video was also created last year when they did a preliminary roll out of the UCard in the midwest as a test ground.
Hi Alex! From my trainings the UHC ID card is simply that an identification of insurance with UHC. The U card is and all in one card. It not only has all the information on it that an ID card has but it also has the ability to be used in place of the old food cards, OTC cards, and rewards cards.
I am on Section 8 with HUD. My Housing Authority is counting this UCArd as income. This is going to make my rent go really high. This card was supposed to help but it is really hurting those of us on HUD. Can you help with this?
@@PrimeDirective101, Thank you for getting back to me. Could you give me a definitive answer?. Where or whom can I turn to determine if this Ucard will count as income with my Section 8 with HUD? I need to copy and paste an answer that I can send to my caseworker. It is not just me in this situation. This is hurting a lot of people that it was supposed to help.
It basically sucks . You cannot use it at Walmart and the Ruler has a difficult time with it . God forbid trying to use it a self checkout . Also my utility companies don't recognize it .
Hello Muhammad. This U Card does not change your health plan. They have just included a bar code on the back of the insurance plan card to eliminate the previous extra benefits card.
UHC was having trouble with the USA wide roll out of their cards. Most everyone got new cards mailed out to them. If it comes with a letter to activate it then you will need to activate.
Hi lovely lady! My friend wants to use his benefits before they expire this month, but doesn't have transportation. How can he order food from home? We live too far away from Amazon fresh type service, we're in Washington. Thanks!
i signed up for alley uhc SNP and the ucard its great but its too many numbers and my internet and my cellphone and electricity dont take long numbers like that is this right
This card is very hard to use. You can NOT buy the brands that you are custom The stores are very limited. In NYC it's only 4 stores. Walmart is number 1 but we don't have walmart
Hello Torrie Thank you for your comment. It is hard to make adjustments to what you are used to. You can utilize their online or phone app to make purchases on your UCard.
Hello Shariful Alam. Thanks for the comment. Call into UHC Customer Service number (www.uhc.com/contact-us) or if you have an online portal you may be able to request one there. Or call the agent who help get you set up.
I'm not a fan of the UCard. The re-loadable card UnitedHealthcare used to provide for earned rewards was great. I could use it anywhere. If I wanted to go see a movie out to eat at a restaurant, shopping or whatever. Like a credit card or gift card. Now...with the UCard? Forget it. Can't use my rewards money anywhere accept specially approved places which all look more geared toward pushing you to buy over the counter drugs or medical supplies etc. Maybe also some groceries. The re-loadable card could be used anywhere for anything (accept alcohol). I want that back! It's my earned money to use for my enjoyment. That's why I "earn it."
Tommy's Dirt And Soul thank you for your comment and input. I will reach out to my contact at UHC about this. If you haven't already I would file a complaint in with them. The more they here about it they might actually do something about it.
@@kristinsnuggetsofknowledge2273 Thanks. With the introduction of the UCard they claimed it was to make things easier...which I could actually see. Before they were giving out too many cards (according to them) and it was too much to carry in your wallet etc. Now everything is on one card. Yay! (that's UHC saying yay...not me). But like I said. Now I can't just use it anywhere like the gift card. They did the same thing with the house calls/Home visits. Before 2023 they offered a $50 gift card (again..could be used anywhere). Now it's $15 loaded onto the Ucard. I don't care about the money/amount...it's the ease of use and the now limited choices.
So I'm new to this renew active thing and I have been trying for the past 2 weeks to use my gym membership. My code is active and everything but it just doesn't work. Can you please explain why we can't use the gym code and what exactly we have to do because I am losing my mind going in circles spending all day on the phone
you take your card and code to the gym and they will enter the code which will qualify you for membership but you may want to call and see which gym is covered most of them are and so is the YMCA
Member card then second year pushing a ucard with out explanation , no paperwork to wxplain, just a freckin sticky activate. What the hell is it a debit card, called custemer service no money on it. Tired of b.s. and if i am a good puppy and do what you say maybe a reward. Maybe look for other coverage
I understand how the card will work BUT cannot find the UCard Hub on the United Healthcare website. I want to set it up so I can pay utility bills as of January 1st. Help. I couldn't find anything with that title.
I AGREE THEY WENT DOWN ON MINE AND MOST OF THEIR WORKERS IN TRANSPORTATION ARE RUDE AND RACIST ONLY FOR THEIR PEOPLE IN SCHEDULING MEDICAL RIDES. THE TRANSPORTATION WORKERS NEED EVALUATION. THEN WHEN I USE MY OTC CARD A LOT OF THINGS NOT COVERED. HOW CANBYOU PAY UTILITIES BUY FOID AND PRODUCTS WITH SMALL AMOUNT??? I WAS DROPPED SO LOW FROM MY BEGINNING AMOUNT
Hello Jim, Thank you for your comment. I'm sorry that you feel that way. I have a lot of happy clients on UnitedHealth Care. If you are on UHC and looking to switch you have before the end of the month to do so. If you have felt like you were cheated on their plan you need to file an appeal as well as a grievance with Medicare. Doing so will help prevent future negative things from happening.
@@kristinsnuggetsofknowledge2273 Thank you. I see in some of the videos for this card that you can also use it to pay utility bills, is this true? I did not know you can use the card for that.
I hate the u card. I have very dry and sensitive skin and am confused by why this card will pay for phone or utility but not my personal hygiene. This card sucks!
If United Healthcare came out with the UCard in your state just call into the customer care line on the back of your card and ask if they have rolled out the U cards in your area. And if they did request one be sent to you. :) Thanks for your question Asen.
@@asenlipska Depending on where you live you can have numerous different benefits. Dental, vision, gym, Over-The-Counter, Food, transportation, or rewards befits for healthy living activities. I would refer to your summary of benefits for these.
A note from UHC about the issues that they have been having with the UCard roll outs for 2023. UnitedHealthcare Members,
We have identified two issues related to UCard retail transactions that we are actively working to remediate and want you to be aware of.
It’s important to note, these errors do not impact a member’s ability to visit a doctor’s office or fill a prescription. This also does not impact the use of the UnitedHealthcare mobile app, which can still be used to make OTC and Healthy Food purchases in store.
Barcode printing issue
We recently discovered there was a barcode printing error at one of our print vendors that is causing UCards to be declined at the point of sale when using OTC, Healthy Food and earned rewards credits. This only impacts a subset of UCards: members new to UnitedHealthcare for 2023 (not members who are new to UCard); members who made plan changes; and members who received replacement cards. The majority of members have UCards with correct barcodes. In fact, as of January 4, 2023, there have been 1.1M successful transactions providing members with over $64M of OTC, healthy food, and utility benefits.
Dual Special Needs Plan (DSNP) and Chronic Special Needs Plan (C-SNP) members will be first to receive their new UCards via postal service first class mail, and that process is in motion. Non-SNP members will receive their replacement UCard via postal service first class mail within three weeks. Impacted members with a monthly benefit credit will have any unused January credit extended into February to ensure they do not lose their benefits. While waiting for their updated UCard, impacted members can continue to shop in three ways: 1. Via Phone: Members with a Healthy Food benefit can order shelf-stable food and Mom’s Meals fresh produce over the phone. Members should use the following numbers, which can be found in the apology letter they will receive: a. CSNP/Non-SNP: 833-845-8798 b. DSNP: 833-853-8587 2. Online: by signing into their myuhcmedicare.com plan website andgoing to the UCard Hub. 3. In-store: by downloading the UnitedHealthcare mobile app to access a correct, digital copy of their UCard to scan in-store. Transaction challenges We have learned that not all Walmart, Kroger, and a few other stores are familiar with how to accurately complete a UCard transaction. To work correctly, UCard must be scanned AFTER the transaction has been totaled and Credit/Debit has been selected. If the card is scanned before Credit/Debit is selected, UCard will not work, and it will show as an invalid item. Our technology vendor is working with stores to provide additional education to stores on how to process UCard. We are creating a process for you to submit specific stores that need additional education from our technology vendor. We will continue to actively monitor, test, and quality check the UCard experience to ensure it meets our standards and appreciate your feedback to raise awareness of any issues. We pride ourselves on delivering a quality experience and sincerely apologize for the inconveniences our members and agents have experienced. We can and will do better.
@@destineydevereux4722 I'm sorry to hear that your experiencing difficulties with the card. The national roll out of these UCards have come with some issues. Hopefully UHC will be able to fix your issue soon.
Hey, I got my new card I don’t have a $35 zone am I gonna get some points are used all of it except $.43 should I go buy some gum for $.43 but the race where do you later talk OK I’m talking to you. Can’t talk to me back baby help me out I wanna earn points do you want
Baby this is 2023 January 20. I’m trying to see how to earn the Stacey I can give you watch earn beginning January 1 OK I use my Ukiah January already I got $43 left on my flex card party for hours but yeah I just get $175 but that’s not right can you help me get some points have you some more down baby everything’s
I did but then I use my you card where I went to my dentist I didn’t know what the hell do you call it? I got them both at the same time I didn’t know that so anyway I went to the dentist, Dr. Cherry and I had to pay $90 out of my pocket cause the girl told me my car went activated but I use the wrong card. I use the new card then I came home and I found the flex card so when I went to the eye doctor yesterday day for yesterday. No I had the girl at the office that bad activated work. She activated my car for me and y’all pay $39 for my eyes to be examined. They did a full examination and they gonna charge me $39 out of my pocket at the Medicare and United Health Care paid all of it and this time they charge me $39 that’s why I gave it to you card but anyway baby then I went to go get some glasses then I got to Sammy car provision, cause I don’t want to. I told you that I’m talking to the lady and listen baby. I went to go pay for my glasses and they charged it was gonna charge me $75 but they only charged me $69 United Health Care pay for the rest of my eyeglasses everything but I had to charge my sister use my flex card so not right now I don’t have a $44 left on it where can I buy with it? I don’t need no earplugs that where I will talk to you in a minute I need some more points. I’m trying to see how to earn your points.
UHC does offer rerwards for doing healthy activities like going to see your doctor and different health activities. All plans are different so you would have to call into UHC.
I grabbed a mess baby I’m trying to see how to earn points. I’m looking at the book and second earn points I need points OK I will see what she gonna say. Geez, another
As good as this card CAN BE there are a LOT LOT L O T of people lie and have several cards each... free free free, but NOT to people who really need it but to scum trash who as I said above have many cards per person... not being used I think as it should be...
I have this card. The website says I can pay my power bill. Lie! The online payment section does not show the card logo. I can use the benefit card at HyVee but I get limited on how many of a given brand I can buy. For instance, If I like Stouffers, I can buy 6 at a time for X number of times (not sure the total of X is) I would have 6 rung up and I pay with card then buy 6 more. (7 or more I have to pay for) Today I tried to buy 6 and it only credited for one. I can't use self-checkout at HyVee because the otion to pay with the health card is not shown, so I have to stand in line and wait for a human to ring up my purchases and pay with the card. Now, if I go to Walmart there doesn't seem to be any problems because they accept the health card as payment. I can buy groceries online and pay with the card. I have no car, so this purchasing thing is tough. Right now, I have $64 on my card to use by the 31st. HyVee is stingy and will only allow credit for 1 frozen dinner out of the 6 I want. Walmart will accept with no limit on number of items purchased. Without a car, I could get delivery but its $7.95 delivery plus $7.00 tip. $14.95 to spend my "Benefit" money. The Walmart has to be on the bus line so I can carry food home. The one on bus line is always out of something, and the Walmart Market is not on a bus line so I'm limited on where to shop. I'm glad you all are happy about getting this "Benefit". I'm finding more and more of a pain with what little I have, and they want to give me more money at the first of the year. Yes, I did contact customer service, and I explained what I was dealing with. I wanted to know why I was limited on purchases at HyVee. They couldn't tell me anything except may there was an item limit, or something didn't qualify.
AquaCarb. I feel bad for your situation. This benefit is definitely limited. Some individuals do get ride services with their insurance. Does your UHC plan cover that? That might help on somethings. Unfortunately companies that participate in the program can limit items and how much benefit is used. I'm sorry that you are having a hard time using the card.
Jim I am sorry that you feel that this program is a scam. I know that there are a lot of limitations. However this can be beneficial for a lot of individuals.
Would you please do a demonstration on how to use the Ucard at Walmart self-checkout? Thank you.
The video really helped me find about where to use my card.
I@@avagary7365
Yes❤😂😊😅
❤😊
@@avagary7365🎉
The card does not work
The Ucard doesn't work for groceries or utility bills. It worked in Jan. but wouldn't work for Feb. I've called the number on the back of the card, spoken to numerous people about this and I am not sure what to do!!!!
bonnie butler I am sorry that you are having these issues. If this was for a Dual Complete plan I know that the specifications for Medicaid are changing and soon a good amount of people might loose their dual complete eligibility. This is why it is so important to sign up with a local agent so that they can help you along the way.
I have this card, and just realized i can pay my electric bill and my internet bill if it was a company on their list, and get groceries too!
How do you use it to pay your FPL bill
You give them a call, give them your account number, total due, how much you want to pay using your ucard, etc. and they will help you.
I didn't find out anything I needed to find out it was basically a waste of 2. Something minutes
Same here 😂😂seriously
You saved me two minutes and something 😂. Not all heros wear capes!
What can't I get with my new card
What can't I get with my UCard
I came to say the same thing.
I'm enrolled in United Healthcare Dual Special Needs plan, and use the Healthy Benefits Plus OTC and grocery card.
In NYC the stores are not Accepting this card I am having a hard time.
"Dual" means you qualify For Medicaid as well as Medicare, is that correct?
@@1Noackyes i just switched to this
That could be true. I see a new "box" has been added to my balance area that includes utilities. I hope it works as of Sunday.
This is difficult I can't even shop online anymore every thing is messed up when I click on online shopping it takes me to a rally account that I'm not registered too
Hi. So, to be clear, I know we've been getting the OTC benefits online via order (on a quarterly basis). Will we still (in 2023) get a "catalog", and then go to the store, and then get them for "free" until we reach our maximum? Thanks for clarifying.
Thanks for the comment Les. Yes. That is how it was explained to me how the card is to work! :)
@@kristinsnuggetsofknowledge2273 UHC offers $200 monthly
@@PeterCphotos $200 monthly or $200 a year?
@@1Noack monthly,depends some are more than $200
How do I get the AA pp for a ucard
I live in Florida. I tried using the United health OTC card at Dollar General and it didn’t work
Leewhydidi Thanks for the comment. UHC was having a very hard time for this roll out across the US. Many people had to have new cards sent out to have them work in-store. However, they were still able to use their benefits on their online portal.
I'm an American with a UCard and I can't use it to pay for things in store or at my local Mcdonalds because the UCard does not have a magnetic strip or chip to swipe or insert in their card readers so I'm stuck with my renew awards points I've accumulated this month with unable to spend it.
The UCard will only pay for certain items at certain places unfortunately. To pay for the items that would be covered under the UCard it uses a barcode vs. having a magnetic strip. It works more like a coupon rather than a debit/credit card.
@@kristinsnuggetsofknowledge2273 So, it's like the 2022, Blue, OTC + Healthy Food Benefit card? On the back of that card, it said "Available at WALMART and other participating retailers" and a thirty-one page cataloge with eligible items came with the card. I didn't get the catalog with the"UCard". I called and they said they would send one in 2-4 weeks, but by then my "allotment" might go unspent. I'm so confused. Do you think it's a fair bet that last year's catalog items would still be eligible? Has any one compared this year's catalog to the last one? Thanks in advance. 😊
@@kkbronson Thank you for your question. Yes it is a universal card that now has the ability to store you OTC, Health Foods, Rewards benefits on it via a bar code on the back of the insurance card. I do know that from year to year they do make small changes to their OTC but there is a lot of items that do stay the same.
@@kristinsnuggetsofknowledge2273 Thanks so much for your quick reply! 🙂
Can I pull up a list with items that are covered only
Why is everyone's amount not the same on the ucard?
Hello Frankie. Thanks for the comment. It all depends on what plan people are on. There can be several plans per county across the US. This is why there is so much variation on the amount.
Is the part that says health conditions diagnosed conditions or just ones discussed for insurance claim.@@kristinsnuggetsofknowledge2273
Can you give us step by step on how to pay for for electric bill with the new u card. It’s one of the new benefits they give now
Notice how she's not answering the question here? She's not much help at all.
@@shawniriel5962 and @Donaciano Gonzalez... The government has put into place a lot of rules and regulations when it comes to posting videos. They have really made things very difficult or I would still be posting videos regularly. I do apologize for this.
It’s next to impossible to pay your electric or propane account as “they” don’t want to put your local utility companies on the list!!! I’ve called, complained talked to everyone in the company including my agent to no avail. Plus the only stores in my area that will take this card is Walmart and Walgreens both an hours drive from me. It would be so much better to be at least able to buy the allowed groceries at my local store !!
I really wanted to use it for my electric or propane but they won’t do it.
Basically this us a scam! What “they “ really want you to do is buy overpriced crap from their catalog non of which I use anyway!!!
How do you get the catalog?
I am with United health care AArp, I just received this U card for the first time..just as I am changing to another company...I was never goven any type of rewards card before..and I have been with United for over 10 years...
Having trouble what do I enter payment or credit or giftcard
United Healthcare sucks they need to take Healthcare off their tag. They create more stress and pain. I couldn't believe an AI answered the phone today! WTF they're no longer human
My wife and I have been with UHC for years, and one of the benefits we liked was the First Line Benefits which provided $60 initially on a quarterly basis for OTC products like Band Aids and OTC meds. That benefit has dropped to $40, but FAR WORSE is that UHC has apparently changed the Provider of those benefits to "Healthy Benefits" (my guess, the lowest bidder); the program is now called "U-Care" and should be called "I Don't Care". I placed an order in January and have still not received it and calling the number provided results in a phone tag game where 1) I speak with multiple people for whom, obviously, English is NOT a primary language and 2) I or my wife are told different things just to get us off the line e.g. one person said the package was "in transit" (it was not) or "we''' get back with you in 3 or 4 days" (did not happen). Someone in authority at United Healthcare needs to be aware that U-Care is apparently a "Non-Benefit".
You obviously haven't bothered to educate yourself regarding the current flexible utility of the UHC U-Card. The OTC benefits from the old benefit program? I still have products from over two years ago that I haven't used, and back then you couldn't buy food with the card, nor could you pay utilities, et cetera. Now, UHC gives me $150 a month to purchase healthy food (but that's a little glitchy; it won't let me buy frozen bread, but it will pay for patently unhealthy foods). Being on Social Security, that $150 a month to put towards groceries is a godsend.
@@williamkuns9732 The benefit you're receiving doesn't apply to all. Speaking for myself, I get $50 worth of UHC catalog credit quarterly. NO $150/month, no food whatsoever unless you'd like to categorize cough drops as food. lol
$60 on a quarterly basis? Try $5 a month what can one do with $5 ? I just let it build up n then go to the store to find ot that it won't pay for my fresh tomatoes. Have a blessed day.
I was okay with the OTC benefits until the "U" card.... now required to receive the benefits, AND whose application stated that I was giving permission for them to track and trace me!!😮 I declined their INFLATED 50 bucks!
Do I throw the otc card away
You gotta pay attention and do your own research. Not many people know how to explain this. But I work in the healthcare industry for many years in many call centers.
my mother has a ucard and wants to use the rewards portion online at multiple stores however because the ucard has a 17 digit numbers and the stores only will let you utilize 16 digit credit cards so does that mean it isn't usable?
Hello Jeanne. Thanks for the comment. I would double check to see if the store that you are at is with in the U card network. I know that there were a lot of issues with the U cards at the beginning of the year so I would call into customer service for this, since there may be something wrong with the number itself.
@Kristin's nuggets can u tell me if the health records part on ucard is an actual diagnosis condition or what was talked about for insurance claim
What phone companies take the Ucard
So, its useless as far as I can see. I've always ordered my OTC from the catalog. When I tried to use this card, I couldn't at WalMart. It doesn't have an expiration date to enter into their computer. I called UH, they gave me another website to order "stuff". They told me a very long website to access. I asked the CS person why they didn't have a link for it on UH homepage. Crickets chirped.
I have Been trying to Change the Address On my Ucard and Not Even Close Seeing Better Results But Not Seeing it Locking in !!
Is this card just good for health or body purposes are can you purchase household goods
When I swiped my UCard at QFC to pay for groceries, I might as well have been swiping a blank piece of cardboard! The card got NO response at all. No beep, no message, nothing!
When i shop at wallmart it doesn't cover all my food product and there's not way to figure out why
Some dairy desserts might not count as dairy, I think healthy options are more likely to be covered.
You should have shown the card. A lot of Spanish only speaking members are having trouble finding the Member ID # on that card!
Their in America they should learn English.
Hello JackyFlowers. Unfortunately the video thumbnail is the picture to go off of. This video was also created last year when they did a preliminary roll out of the UCard in the midwest as a test ground.
If they don't understand english they have no business being in the USA
what is the difference between the UHC ID card and the U CARD? All the 2022 plan will issue a U CARD?
Hi Alex! From my trainings the UHC ID card is simply that an identification of insurance with UHC. The U card is and all in one card. It not only has all the information on it that an ID card has but it also has the ability to be used in place of the old food cards, OTC cards, and rewards cards.
@@kristinsnuggetsofknowledge2273 tnx
do you have to use ucard only on Catalog or can you take it in store and Purchase anything Thank you
I am on Section 8 with HUD. My Housing Authority is counting this UCArd as income. This is going to make my rent go really high. This card was supposed to help but it is really hurting those of us on HUD. Can you help with this?
@@PrimeDirective101, Thank you for getting back to me. Could you give me a definitive answer?. Where or whom can I turn to determine if this Ucard will count as income with my Section 8 with HUD? I need to copy and paste an answer that I can send to my caseworker. It is not just me in this situation. This is hurting a lot of people that it was supposed to help.
Got this card in the mail and it says buy food pay utilities on and on but How do you know what credit if any is on your card??
What brands of food does ucard pay for at Dollar general and Walmart?
Who g3ts the u card is it only people who have medicare or do us with Medicaid get it to if you have united healthcare
It basically sucks . You cannot use it at Walmart and the Ruler has a difficult time with it . God forbid trying to use it a self checkout . Also my utility companies don't recognize it .
Hi,hope your doing well, could you please explain how to differentiate original uhc and its plan. Thans
Hello Muhammad. This U Card does not change your health plan. They have just included a bar code on the back of the insurance plan card to eliminate the previous extra benefits card.
Will we still get our money on the u card if it falls on a sunday its the first
Well I got my u card there’s no money on there today do I have to activate it
UHC was having trouble with the USA wide roll out of their cards. Most everyone got new cards mailed out to them. If it comes with a letter to activate it then you will need to activate.
My granddaughter just told me that barcode slide chip means stick in
How does this thing work. Can’t find any info at all. Is it like a debit card?
How do you apply for U Card if you already a member of unitedhealthcart
How do I register my u card at walmart
How do I spend my reward money is it the same as OTC monies
Hi lovely lady! My friend wants to use his benefits before they expire this month, but doesn't have transportation. How can he order food from home? We live too far away from Amazon fresh type service, we're in Washington. Thanks!
Does this help pay for your co-pay
i signed up for alley uhc SNP and the ucard its great but its too many numbers and my internet and my cellphone and electricity dont take long numbers like that is this right
how can i check ucard balance?
I called them on the phone after multiple transfers
This card is very hard to use. You can NOT buy the brands that you are custom
The stores are very limited. In NYC it's only 4 stores. Walmart is number 1 but we don't have walmart
Hello Torrie Thank you for your comment. It is hard to make adjustments to what you are used to. You can utilize their online or phone app to make purchases on your UCard.
@@kristinsnuggetsofknowledge2273 Thank you for time
What exactly can I purchase with the card
just give me the list of what I'm eligible for
Can I ask how do I use the UCard in store?
Hi Kris,
Thanks for the info. I have UHC card. But please let me know how can I get new UCARD?
Hello Shariful Alam. Thanks for the comment. Call into UHC Customer Service number (www.uhc.com/contact-us) or if you have an online portal you may be able to request one there. Or call the agent who help get you set up.
Can you pay a verizon bill or no
How do you use u-card to pay utilities
My utilities company said it got to be visa or Mastercard.
I used my ucard to pay my utilities and it work just fine you call the ucard customer service they'll sand the payment for you
Trying to activate new card
It's always a game to take your money
How. Much. Does. It. Coast. Two. Sine. Up. For. Unitedheslt. Health care
I'm not a fan of the UCard. The re-loadable card UnitedHealthcare used to provide for earned rewards was great. I could use it anywhere. If I wanted to go see a movie out to eat at a restaurant, shopping or whatever. Like a credit card or gift card. Now...with the UCard? Forget it. Can't use my rewards money anywhere accept specially approved places which all look more geared toward pushing you to buy over the counter drugs or medical supplies etc. Maybe also some groceries. The re-loadable card could be used anywhere for anything (accept alcohol). I want that back! It's my earned money to use for my enjoyment. That's why I "earn it."
Tommy's Dirt And Soul thank you for your comment and input. I will reach out to my contact at UHC about this. If you haven't already I would file a complaint in with them. The more they here about it they might actually do something about it.
@@kristinsnuggetsofknowledge2273 Thanks. With the introduction of the UCard they claimed it was to make things easier...which I could actually see. Before they were giving out too many cards (according to them) and it was too much to carry in your wallet etc. Now everything is on one card. Yay! (that's UHC saying yay...not me). But like I said. Now I can't just use it anywhere like the gift card. They did the same thing with the house calls/Home visits. Before 2023 they offered a $50 gift card (again..could be used anywhere). Now it's $15 loaded onto the Ucard. I don't care about the money/amount...it's the ease of use and the now limited choices.
So I'm new to this renew active thing and I have been trying for the past 2 weeks to use my gym membership. My code is active and everything but it just doesn't work. Can you please explain why we can't use the gym code and what exactly we have to do because I am losing my mind going in circles spending all day on the phone
You need to take your ucard to local gym and sign up membership with gym. Gym will bill to UHC.
you take your card and code to the gym and they will enter the code which will qualify you for membership but you may want to call and see which gym is covered most of them are and so is the YMCA
Member card then second year pushing a ucard with out explanation , no paperwork to wxplain, just a freckin sticky activate.
What the hell is it a debit card, called custemer service no money on it.
Tired of b.s. and if i am a good puppy and do what you say maybe a reward.
Maybe look for other coverage
I understand how the card will work BUT cannot find the UCard Hub on the United Healthcare website. I want to set it up so I can pay utility bills as of January 1st. Help. I couldn't find anything with that title.
I don't think we can access hub until rollout 01/01/2023
ARE BOTH U CARD & OTC CARD ONE IN THE SAME OR 2 SEPARATE CARDS TO BE USE?
They're one and the same! 🤪
can use U card other states
How do o sign up for GYM !!!
Exactly. I've been trying to figure this out for 2 weeks
Like it's a free membership. Let me use my free membership
I got this but on Aetna Medicare Advantage HMO.
Yup! All the plans are starting to move towards a universal card. Thanks for the comment!
My husband is on this card but I see another plan has $100 per quarter.
One card for everything. What a great idea.
do i have to register my card before using
yes you have to activate it
I don't need money in my account for toothpaste, I need it to offset my Dr visit co-pays.
I AGREE THEY WENT DOWN ON MINE AND MOST OF THEIR WORKERS IN TRANSPORTATION ARE RUDE AND RACIST ONLY FOR THEIR PEOPLE IN SCHEDULING MEDICAL RIDES. THE TRANSPORTATION WORKERS NEED EVALUATION.
THEN WHEN I USE MY OTC CARD A LOT OF THINGS NOT COVERED. HOW CANBYOU PAY UTILITIES BUY FOID AND PRODUCTS WITH SMALL AMOUNT??? I WAS DROPPED SO LOW FROM MY BEGINNING AMOUNT
They didn’t send my friend a welcome packet
Bull crap
United health care
Screws seniors !
Hello Jim, Thank you for your comment. I'm sorry that you feel that way. I have a lot of happy clients on UnitedHealth Care. If you are on UHC and looking to switch you have before the end of the month to do so. If you have felt like you were cheated on their plan you need to file an appeal as well as a grievance with Medicare. Doing so will help prevent future negative things from happening.
What will this new card look like? Will it be white with the UHC logo on it or will it be blue with White lettering?
Hi Linda. Thanks for the comment. It will look the same or very similar to the card that I have for the video thumbnail.
@@kristinsnuggetsofknowledge2273 Thank you. I see in some of the videos for this card that you can also use it to pay utility bills, is this true? I did not know you can use the card for that.
Bull crap senior rip off !
I didn't get any knowledge from this video
I hate the u card. I have very dry and sensitive skin and am confused by why this card will pay for phone or utility but not my personal hygiene. This card sucks!
Dock Mills
I have the united healthcare dual complete Medicare advantage plan how do I get my hands on this card
If United Healthcare came out with the UCard in your state just call into the customer care line on the back of your card and ask if they have rolled out the U cards in your area. And if they did request one be sent to you. :) Thanks for your question Asen.
@@kristinsnuggetsofknowledge2273 What other benefit should I be aware of that you think maybe it’s full to me
@@asenlipska Depending on where you live you can have numerous different benefits. Dental, vision, gym, Over-The-Counter, Food, transportation, or rewards befits for healthy living activities.
I would refer to your summary of benefits for these.
The. United. Healthcare.
nice smile.. thanks for the info
I called and they hung up on me. Biggest lie and scam
This didn’t give me any knowledge. Geesh/ what was the point of this video.
Helpfull and wonderfull
And you didn’t tell us a damn thing
A note from UHC about the issues that they have been having with the UCard roll outs for 2023.
UnitedHealthcare Members,
We have identified two issues related to UCard retail transactions that we are actively working to remediate and want you to be aware of.
It’s important to note, these errors do not impact a member’s ability to visit a doctor’s office or fill a prescription. This also does not impact the use of the UnitedHealthcare mobile app, which can still be used to make OTC and Healthy Food purchases in store.
Barcode printing issue
We recently discovered there was a barcode printing error at one of our print vendors that is causing UCards to be declined at the point of sale when using OTC, Healthy Food and earned rewards credits. This only impacts a subset of UCards: members new to UnitedHealthcare for 2023 (not members who are new to UCard); members who made plan changes; and members who received replacement cards. The majority of members have UCards with correct barcodes. In fact, as of January 4, 2023, there have been 1.1M successful transactions providing members with over $64M of OTC, healthy food, and utility benefits.
Dual Special Needs Plan (DSNP) and Chronic Special Needs Plan (C-SNP) members will be first to receive their new UCards via postal service first class mail, and that process is in motion. Non-SNP members will receive their replacement UCard via postal service first class mail within three weeks.
Impacted members with a monthly benefit credit will have any unused January credit extended into February to ensure they do not lose their benefits.
While waiting for their updated UCard, impacted members can continue to shop in three ways:
1. Via Phone: Members with a Healthy Food benefit can order shelf-stable food and Mom’s Meals fresh produce over the phone. Members should use the following numbers, which can be found in the apology letter they will receive:
a. CSNP/Non-SNP: 833-845-8798
b. DSNP: 833-853-8587
2. Online: by signing into their myuhcmedicare.com plan website andgoing to the UCard Hub.
3. In-store: by downloading the UnitedHealthcare mobile app to access a correct, digital copy of their UCard to scan in-store.
Transaction challenges
We have learned that not all Walmart, Kroger, and a few other stores are familiar with how to accurately complete a UCard transaction. To work correctly, UCard must be scanned AFTER the transaction has been totaled and Credit/Debit has been selected. If the card is scanned before Credit/Debit is selected, UCard will not work, and it will show as an invalid item.
Our technology vendor is working with stores to provide additional education to stores on how to process UCard. We are creating a process for you to submit specific stores that need additional education from our technology vendor.
We will continue to actively monitor, test, and quality check the UCard experience to ensure it meets our standards and appreciate your feedback to raise awareness of any issues. We pride ourselves on delivering a quality experience and sincerely apologize for the inconveniences our members and agents have experienced. We can and will do better.
The cards are NOT working for utilities ( Duke energy) because of a glitch!!!
@@destineydevereux4722 I'm sorry to hear that your experiencing difficulties with the card. The national roll out of these UCards have come with some issues. Hopefully UHC will be able to fix your issue soon.
Ucard.. phillip Sandlin
All lies
Wow what a waste of my time.
❤🎉
Jacques Oval
Hey, I got my new card I don’t have a $35 zone am I gonna get some points are used all of it except $.43 should I go buy some gum for $.43 but the race where do you later talk OK I’m talking to you. Can’t talk to me back baby help me out I wanna earn points do you want
Rewards a
Baby this is 2023 January 20. I’m trying to see how to earn the Stacey I can give you watch earn beginning January 1 OK I use my Ukiah January already I got $43 left on my flex card party for hours but yeah I just get $175 but that’s not right can you help me get some points have you some more down baby everything’s
Scam
Get to the point
lol
I did but then I use my you card where I went to my dentist I didn’t know what the hell do you call it? I got them both at the same time I didn’t know that so anyway I went to the dentist, Dr. Cherry and I had to pay $90 out of my pocket cause the girl told me my car went activated but I use the wrong card. I use the new card then I came home and I found the flex card so when I went to the eye doctor yesterday day for yesterday. No I had the girl at the office that bad activated work. She activated my car for me and y’all pay $39 for my eyes to be examined. They did a full examination and they gonna charge me $39 out of my pocket at the Medicare and United Health Care paid all of it and this time they charge me $39 that’s why I gave it to you card but anyway baby then I went to go get some glasses then I got to Sammy car provision, cause I don’t want to. I told you that I’m talking to the lady and listen baby. I went to go pay for my glasses and they charged it was gonna charge me $75 but they only charged me $69 United Health Care pay for the rest of my eyeglasses everything but I had to charge my sister use my flex card so not right now I don’t have a $44 left on it where can I buy with it? I don’t need no earplugs that where I will talk to you in a minute I need some more points. I’m trying to see how to earn your points.
UHC does offer rerwards for doing healthy activities like going to see your doctor and different health activities. All plans are different so you would have to call into UHC.
I grabbed a mess baby I’m trying to see how to earn points. I’m looking at the book and second earn points I need points OK I will see what she gonna say. Geez, another
As good as this card CAN BE there are a LOT LOT L O T of people lie and have several cards each... free free free, but NOT to people who really need it but to scum trash who as I said above have many cards per person... not being used I think as it should be...
I have this card. The website says I can pay my power bill. Lie! The online payment section does not show the card logo. I can use the benefit card at HyVee but I get limited on how many of a given brand I can buy. For instance, If I like Stouffers, I can buy 6 at a time for X number of times (not sure the total of X is) I would have 6 rung up and I pay with card then buy 6 more. (7 or more I have to pay for) Today I tried to buy 6 and it only credited for one. I can't use self-checkout at HyVee because the otion to pay with the health card is not shown, so I have to stand in line and wait for a human to ring up my purchases and pay with the card. Now, if I go to Walmart there doesn't seem to be any problems because they accept the health card as payment. I can buy groceries online and pay with the card. I have no car, so this purchasing thing is tough. Right now, I have $64 on my card to use by the 31st. HyVee is stingy and will only allow credit for 1 frozen dinner out of the 6 I want. Walmart will accept with no limit on number of items purchased. Without a car, I could get delivery but its $7.95 delivery plus $7.00 tip. $14.95 to spend my "Benefit" money. The Walmart has to be on the bus line so I can carry food home. The one on bus line is always out of something, and the Walmart Market is not on a bus line so I'm limited on where to shop. I'm glad you all are happy about getting this "Benefit". I'm finding more and more of a pain with what little I have, and they want to give me more money at the first of the year. Yes, I did contact customer service, and I explained what I was dealing with. I wanted to know why I was limited on purchases at HyVee. They couldn't tell me anything except may there was an item limit, or something didn't qualify.
AquaCarb. I feel bad for your situation. This benefit is definitely limited. Some individuals do get ride services with their insurance. Does your UHC plan cover that? That might help on somethings. Unfortunately companies that participate in the program can limit items and how much benefit is used. I'm sorry that you are having a hard time using the card.
At my local dollar general they would have to scan the card twice for it to pay for everything
Scam rewards
Jim I am sorry that you feel that this program is a scam. I know that there are a lot of limitations. However this can be beneficial for a lot of individuals.