What is CRM? | A guide to CRM software by Zoho CRM
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- เผยแพร่เมื่อ 26 ก.ย. 2024
- Customer Relationship Management (CRM) is an approach that helps businesses improve existing customer relationships and acquire new customers faster. Here's a CRM overview for you to get started easily and understand the benefits it can bring to your business.
To learn more about CRM software: www.zoho.com/c...
Zoho CRM is an online customer relationship management software for managing your sales, marketing, support in a single system. Zoho CRM helps businesses of all sizes build excellent customer relationships, with features like an inbuilt AI sales assistant, sales pipeline management, marketing automation, analytics, and more.
For more information or to sign up for a free CRM, visit: www.zoho.com/crm/
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Twitter: / zohocrm
Facebook: / crm.zoho
LinkedIn: / zohocrm
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#crm #salescrm #crmsoftware #crmsystem #customerrelationshionmanagement #zohocrm
This is a very clear and concise video for beginners to CRMs. Thanks for sharing!
explanation starts at 1:15
One important part of the video discusses “qualifying” your customer. This is a very important step, without it you can waste your time, the potential customers time, and it could ensure that they will never become a customer. If you are selling a product that way over the potential customers budget then you are wasting your time and there time. Or if you are trying to sell them a product that will help them with something they do not feel is important, you are wasting time. During your initial communication with the potential customer you need to find out what kind of budget is available and what is important to them. If your products are not a good fit for them but you make a good impression, they may one day be a client or they may be able to refer you to someone that the product would work better for.
Thomas McMellin ً. حجج
Absolutely correct, customers wasting your time because they wanna be cheap saves you both a headache.
This is a very important part of any sales..
Now I know the true meaning of the word CRM; am happy to be here; I look forward to more opportunities in the ARPRO Academy.
I use mainly CRM RUNNER as my CRM for field service business. but thank you for the explainer, its important to understand what CRM actually is!
simple, informative way of understanding CRM
Nice content. Already old video but still on point!!!
thankyou it helped me in recalling CRM as I was trying to brush up the topic .
Very informative video in a short amount of time. Easy to understand. Pictures and diagrams were also very helpful. Thanks for sharing!
It helped me to understand crm better than notes!
This video could have been grounded more with examples of CRMs and how specifically it achieves the claims set out in this video.
That is what I was looking for.
Thanks a lot for the video! Even if I already use a CRM, it's always interesting to learn something new about software ;) A very simple but useful guide for any CRM. I tried Zoho, but then switched to Flowlu because it's more user-friendly and suitable for my case. Also, it's more affordable and has all modules at once, but still, even for Flowlu this guide is good. Thanks again!
Good information. Thank you for sharing👌
Thank you for this video. Everything neatly summed up.
Thanks for explaining it so well. :)
I was not paid to comment and I’m literally gonna use this for job interviews, just saying, this is easy to recall and has solid interview points to use later. Plus it’s a short video which is always a bonus
I was paid to say thats incredible rosemary!
Improvement is always welcome
Same.
How did the interview go?
@@20gordo1 I got the job when I applied in 2021, but the management sucked lol
New Subscriber from Philippines
Good Luck ERPIS ERP and MES-IOT Solutions
really helpful 🥰
Informative video thank you 😀
Really I thank you for this video I got the info what I need........
I can't imagine how much this guy's hand is aching from all the drawing he does in every vid...
Wow excellent explanation
GREAT EXPLANATION 👍
Thank you for this!! I hope I can help you by helping myself!
Wow
Nice explanation !
Pretty useful. Thank you.
So well of showing these information 💖
The pipeline CRM application is proficient in managing your leads and you can easily track sales and manage your work. You can focus on customer satisfaction instead of managing sales because CRM gives you much better data organization.
It's funny to see that you're advertising your company here.
I think this gesture proves that which CRM is the one to bet.
Great video boss.. Thanks ..
thanks for ur valuable speech
@Zoho Do you draw the pictures yourself?
It can be done with a software called videoscribe
Lovely, thank you
Thanks for the great information!
Great to see your share. It is really useful.
Hi! Would it be possible to get the english transcription? I can see the one in german but I couldn't change it to English... Thnaks!
While watching this video, press on the three dots on the top right corner. List of choices will pop up from the bottom of mobile screen. Choose the caption option and change the language as u wish.. ✌️
helpful, thank you for sharing!
This is brilliant ! Thank you.
if we join job on CRM is there any growth forther r better to go alternate
Can you please tell me what is CTL stands for? In my work area there two tools, which is CRM and CTL.
Great summary, but only 56% say that having a CRM improved customer relationships? That's pretty low considering the cost of a CRM, and I would assume that respondents were biased to respond positively to the survey by the amount of money and time they put into their CRM...
Exactly
I was application Loans international financial wordwild on zoho
The zoho need fees Payment for laons?
Perfect explanation, thank you!
How much for CRM in India?
Nice job
THANK YOU!!!!
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I'm interested in this kind of system for capstone project
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Can.I.link my website newsletter to zoho crm ?
Thanks!
good
Nice
I want to join Zoho
I loved Zoho CRM, but the transition to Zoho One has been a disaster. We have had access problems to all the applications. I upgraded to premium support and then upgraded to the Zoho Creator Professional package on top of that. It's been 20+ hours over two weeks without a resolution. I just made a free trial account with a different email and have access to everything I need right away. This is the worst customer experience I have ever had with a software company - and I am pretty sure their product is great if you get to use it!
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Nice video
❤❤
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It's the acronym for crime. Criminal Rehabilitation Management.
Amazing 🔥❤️
I have a different question. How does some make a video like this one? Which software is being used? Thanks in advance.
Videoscribe is use to make such videos..
Is VideoShare free to use or chargeable?
They have Rick and we wan’t him back!
Waste of time still no clue what crm is, this video was just want good business??? Well then my friend just implement crm 👍
But what is crm welll my friend 👀 its crm wow learned so much
0:55 starts
He’s not actually drawing the pictures
did he really draw and color everything in the video though? my hand hurts just watching it 😩
I am retired and when working hadd no knowledge of business and could c are less.
CRM is a bigger group in the walking dead😊
I see a The Walking Dead fan, cool
IN THE USA CUSTOMER SERVICE IS CRAP . THEY ARE FAST AT CHARGING YOU BUT GIVING YOU QUALITY IS BAD. THEY ARE SO QUICK TO CHARGE PENALTIES AND RESTORATION FEES . PEOPLE LIKE TO MAKE THE OWNERS OF COMPANIES RICH INSTEAD OF HELPING PEOPLE
lol u can tell everyone here was either paid to have all the nice comments or work for zoho
And?
@@thespicyspicey idk its just funny
Actually it's just really outstanding from my experience...but I'm sure some are affiliates or partners also lol
Even this too😂
Idk I was here for homework
Civic Republic Military
Lol
nowhere does he actually tell u about crm software, he just gives u its pros
"It's not a tactic, it's a strategy" Those are synonyms.
First Minute and 30 secs are a waste of time. Could save 25% of our time.
Highly suggest checking out Clear C2, Inc. Not just another vendor but CRM Partner that molds and customizes there in house, developed platform called C2CRM and is directly supported in house. On-Prem or Cloud based they do both and there CRM supports SMB to Enterprise level customers with out the Enterprises pricing and they don't nickel and dime you. Thy the 30 day demo and give them a call.
www.clearc2.com
Don't waste your time with these guys. They make it look like they charge 35 bucks a month but actually have a 370 dollar minimum!
Join kagodo foundation
இத கொஞ்சம் தமிழா எஸ்பிளான் பண்ணுங்க. இல்லனா தமிழ் லிங்க் அனுப்புங்க
This hand animation is so distracting I can't focus at all 😶
TRADUCCION ORAL O BAJAR VIDEO
The walking dead!
What is CRM? Civic Republic Military haha
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Too shallow
Customer service will lie and waste your time
What is CRM? Nothing that Zoho ever came up with.
WALKING DEAD
احذف أو احذفو هذا الفيديو
3:42 When did 67% and 56% all of a sudden become impressive return rates? thats like 3 and 2.5 star rating over 5. Not great.
how did this show up in my recommended
The algorithm is predicting you will soon be starting small business then grow thus needing this service.
Ok
This is amazing.
good information for better results and self trusting
Very good