Base on my experience with my last transaction to purchase or lease a new vehicle - I was totally disgusted after more than 50 years of said transactions. I am ready for a new approach!
I look forward to the end of dealerships. However I don’t believe the manufacturers are completely honest in their intentions. They see a huge amount the dealers are making and ask “why can’t those extra money be ours?!” So they’ll use excuses like “better experience”, “no middle man”, “transparency” to cut them out, then keep the cost relatively the same. I believe there is too much money to be made that they don’t care if people know their real intentions. Past example: Downloadable content. No more manufacturers and no more middle man but price stayed the same and we can’t resale.
But where else will I get my dealership tint, chrome package. Dealership wax and wash, carpet refresh, and dealership gap?? I like paying an extra 10k for these items that you can ONLY get at the dealer
I bought my truck i went in to a dealership and told them what i want, they got on a website built it the way i wanted it. They didnt charge markup. I got my truck in a couple of months. It was very easy. I thought to myself, why did i even go to the dealership, i really didnt need them at all if i could have went on the website myself.
I went to a dealership in Houston 5 months ago asking for a price on a Nissan car that had a 40k msrp something around 40 don't remember exactly but at the dealership they told me the car will cost 65k because they "up marked" it 😂 i've only been in the us for a year and 8 months but that was the dumbest thing I have ever heard in my life.
the reason to go to the show room in the first place is to see if you fit in the car, what if it doesn’t have enough leg room. that test drive is necessary. they create a test drive center and im sold, they don’t and tall/short people won’t join this hype trend.
There is a lot of upside to " bespoke" manufacturing. Are we seeing the end of the Ford model of assembly line construction building unit after unit of unsold vehicals while hoping that they will all sell before you have to destroy them to make way for the next years model .
You could fix any older vehicle for a quarter if not less amount of money than a brand new one with fewer electronic failures and complications. Including customization and modifications.
Ford doesnt sell more electric, in fact they closed down a factory that was building them, and repurpused an f150 liggting factory to make gas trucks instead
Dealers are unnecessary middlemen. A person should be able to go online at one site, and buy the car, arrange financing, get title and license, trade their car in, get insurance, etc. This cuts out a lot of middlemen (many of whom have no idea what they are doing). Using AI you might not even have to talk to a real person. Buying a car should be no more complicated than buying a loaf of bread at the supermarket.
Anyone thinking this will help them, think about that again next time you are trying to get a “good deal”. If this happens discounts will no longer exist
it's a Ford employee I understand Ford will not stand behind their warranties this move to eliminate dealers or just make it worse.. it'll be the same thing as buying on the internet... the Union pays hundreds of thousands of dollars to their cronies to help people with warranty service.. that didn't happen.. I shook hands with Jac Nasser once upon a Time.. he promised me he'd take care of it but he never did... Toyota from now on..
I tried Toyota Smart path and the dealer tacked on a ceramic paint treatment for $2000. Rip off After I submitted the deal. I walked away. Fucking criminals.
Doing away with dealerships would be great. Yeah people would lose jobs, but it's the dealerships fault for hike prices at a ridiculous level even for used cars. It's gotten out of control. They pushed manufacturers to this model. I would say manufacturers will have some demo/service centers for people to go and try out the cars in person.
Meh, salesmen were long overdue for a wake-up call anyway for their antics and fake smiles. A change over to a direct to customer system will boost customer morale, and you can still have your salesmen too... but all they'll be doing in this landscape is handing you your keys, payment details through Ford or Toyota, and escorting you to your vehicle all within an hour or less.
Sucks that it’s a free market in a free country except when buying a new car lmao manufacturers need to lobby harder and hire all dealerships and rule over them
Ford needs to stop puahing EVs. More and more people are becoming aware of the expensive, problematic and sometimes dangerous realities. Second, they need to stop shoving out trash and get their quality up.
Finally someone is getting smart. Dealers can provide test drives and customer service pre-purchase and maintenance post-purchase. Dragging the auto industry into the 21st century. 🤡
Dealerships have ruined the name these companies. They mark everything up twenty thirty forty fifty percent and then they laugh in the customer's faces and say, oh, well, you can just go by from another dealer.
Should've moved away from this a long time ago. 5 years ago I bought my wrx2018 subaru brand new from dealers, cars about 32k from manufacturer. They tried to sticker price me at 52k. Luckily I did side work for the vice president of dealer and got a great deal of 34k.
Finally getting used of the USELESS middle man and made up dealership fees. No ONE will miss dealerships. Amazon already has proven direct to consumer (no brick mortar) is the way to go. RIP shady dealers!!!! 🥸🥸🥸🥸
Who is gonna perform your recall? Service maintenance that an independent shop can't. Much of today's electronics require proprietary software programming & updates upon installation of components. OEMs will still need garages.
@mrjim1973 dealerships will likely just be swapped to service locations. Much like how Tesla doesn't have "dealerships" just facilities for repair or to pick up vehicles. (And no, I'm not praising Tesla. It's just the easiest example).
@@DaRealest908 he’s saying from a good place, most dealerships loosing sales will have smaller budgets and that means many will close and not wanna upkeep the service side and just use it until it’s to old. And the other option is shop rates going up in price which long term hurts customers more, most dealers in America are $200hr or more already
Turn dealers into service centers and have salesmen there with a demo to help people decide if they actually want to buy. After they decide that they like the vehicle, the future owner can go home and order online.
That's how it used to be. Car dealers didn't have lots filled with inventory, there were just a few demonstration models. The customer ordered the car they wanted, and then picked it up when it was delivered to the dealership.
Everyone hates going to a auto dealer. Even the most civil dealers treats their customers as fools and manipulate them and take advantage at every turn. I would by-pass the dealer in a heart beat for my next vehicle. Believe it when I see it!
Hidden fees. I was told I'm paying for 5 oil changes. What? I didn't agree to that. I do my own oil changes. I thought i was thorough in the contract signing process but i guess i was tricked. I'm buying used from now on.
I’ve saved $5000 and $2000 on the exact same Toyotas with the exception of color on a highlander just by driving 2 and a half hours to a different dealer. My local dealer doesn’t care to over charge you. They believe the inconvenience of me traveling off sets the price difference.
Get rid of dealerships! They can become service garages if they choose, but, cut them out of any profit from the sale of a car. In most cases dealerships have always adapted sleeze tactics which harm inexperienced buyers of vehicles. Everyone knows this. Totally divorce the dealers!!!!!!!!!!!
I found the car buying at the dealer so disgusting , I haven’t purchased a new car in decades. Buying used is a piece of cake vs being railroaded by dealership employees.
Hopefully we can actually buy at MSRP now. Tired of seeing a car that's listed on the manufacturer site at 40k only to go to the dealer to see it's 59k with an additional 5k in fees.
My dealership sells most new vehicles under invoice, like before Covid. We've been there for about a year. It's a Ford dealership, so a few things, like Raptors, are at sticker, but mostly we're at or under invoice.
Dealers have been scamming and over charging for years with impunity? Now it ends and we love it! The dealerships refuse to sell you a car for sticker prices even if the inventory makes it available! So they will soon regret and it long overdue.
I just bought a Camry today and it was the most pleasurable vehicle purchase I've ever had. The salesman, 2 months ago, was zero pressure and was happy to get us the build we wanted, even potentially removing features if fitted at the factory. He found an allocation that met our wants and today we picked it up. The finance guy asked if we wanted any additional things, like an extended warranty, or other offerings. I said no... and that was it! 15 minutes and we were outside in our new car. If you live in NW PA, go to Palmiero Toyota in Meadville and ask for Jim Britton. Awesome dealership!
I took the extended warranty and it saved me a motor swap after 27k miles. Granted it was a defect that has since been known and fixed based on vin numbers.
Amen, every other country except for the US it’s against the law to sell over MSRP but over here in the states are clown ass government allows it. So it’s about damn time dealerships die out
Japan's been doing this for a long time now and has worked great. You get exactly what you want, at the advertised price. They sell a whole lot of new cars over there. (also helps their laws heavily incentivize buying new) Dealers upcharging tens of thousands of dollars for highly desirable models is despicable.
It's jarring when they tell you how much the value of the vehicle drops when you leave the dealership. But when you see a certified pre-owned vehicle with 60,000 mi almost the same price as a brand new one kind of scratch your head
But the difference is that the manufacturer uses lube, while the dealer uses a barbed wire wrapped in lemon juice soaked sandpaper to fuck us with. If im gonna be pegged, I'd rather chose the least painful way
Dealing with dealership salesmen is one of my most painfull interactions that I come across in normal life. 80% of my experiences are where the sales man is directly lying to me or is trying so hard to make a sales that I can't even check out the car. They are just constantly yapping in my year about features and payment.
A lot of dealerships are about to go belly up because they owe money on the cars that are not selling. And their are a lot of new cars out there just sitting in the sun on these car dealer lots.
The custom car buying experience should allow customers to purchase a barebones basic vehicle. Picture a Jeep Wrangler without upholstery, no carpet, manual locks, manual windows, manual seats, manual transaxle... As basic as possible. That shouldn't cost more than $20K. Having the ability to customize your vehicle should include the option to buy the car without any options whatsoever. Not even the interior door panels, ceiling upholstery, no audio system, absolutely nothing but the basics. Not even factory paint. Just primer.
@Chubby-2shoez whatever tf theyre sayin is insane lmfao. We still dont need salesmen though, he'd walk into a dealership and ask for the "barebones" car he mentioned above and what? Theyll go ahead and take it round back and strip it of everything? Hell no. Factories should have a barebones (doubt they will) and allow people to customize it simple
The more options you have the more expensive the basic model would be. If 75% of people want power locks and windows then the mechanisms for manual go up in price because they are not manufacturing/buying in bulk. That's why the model T was so cheap, it had 0 options at first. You couldn't even pick the color. If you want cheap cars forget about manufacturer options and let the dealership do all the modifications, like they did way back when.
while ideal, a few problems with this ever happening. lobiests making thise pesky anti consumer laws and the manufacturers themselves. i dont see anyone but toyota doing this because they already do with their k trucks
Dealership markups do actually hurt a lot of sales. I've been pre-approved to purchase really nice vehicles and had the dealership put a second application in, double pinging my credit
that does not let you sit in cars and test drive I have just test driven 10 cars and decided on rav4 ltd driver comfort was no1 then economy you cant do this on a computer
a lot of states in the US have laws against the manufacturer selling directly to consumers, so I'd be interested to see how it's handled in those places
If Apple falls in knife or knife falls on Apple- it’s Apple that is going to get cut. So customers will not save much. It’s dealers who went rogue during covid and manufacturers are walking away to save their name.
Whether people like it or not, including the manufacture, and the dealership, the direct sale is the trend, it is the future. As I have predicted weeks ago on a separate postings, I do not try to claim a smart guy here, but the most Knowledgeable, and reasonable people will have thought about this direct sell / buy approach, sooner or later.
Thing is...if they go fully digital, those who don't will be the only companies consumers see when driving around. People will see...kia/hyundai...jeep...chevy...etc. They might say...well I normally don't buy these brands but I can't just go and look and touch a toyota or a Ford any more so I'll check out these brands. Then they will see something right there in front of them that they can have that minute and they will impulse buy. Cause most purchases are impulse buys.Itll be great to have the digital option, but people will still want to see these cars in person. Touch them. Test drive them etc. I don't see this going well at least not in the short term.
Will never happen 😂 and if it does, you’ll pay full price for them to make more money in good luck getting anything for your trade-in it’ll be just like Tesla
I feel like manufacturers need to focus on making the quality fit the price or lower prices. Today's vehicle quality doesn't line up with what you are paying for. Everything's been sub grade post -pandemic ,yet the consumer had been paying more for less experienced Labor and cheaper resources all to make a less reliable less durable vehicle. I've worked in this industry for 16 years, and what I've seen post pandemic from all auto makers is overpriced, poorly engineered, overly outsourced junk. Folks are better off buying a 2017 and older vehicle and making the repairs. Stop buying new cars until manufactures produce less planned obsolescence and poor corporate judgment.
Such a pain in the ass, and no matter what, dealerships feel like you're being taken advantage of while wasting an entire day. I've had some better and worse ones though.
If this happens, it should mean lower prices and better customer experiences because there is no sales person to screw you around for a commission and there will always be a used market for them to FEED from! Also, the dealerships can simply be transitioned to service centers. So as far as employment numbers go, there won't be much change in that area. The only problem I see is will the manufacturers do right by their customers and keep the prices low and steady or will THEY become like the dealers and price gouge the hell out of their customers to satisfy the stockholders?
So... just copy Tesla again? All the manufacturers needed to do was SET prices, and sell them at only that price, offer MORE individual options not packages, and reduce wasted costs by making as much physical stock and allow people to build their cars like before. Have a handful of models in various trims and models to test driving with a couple to sell as-is. Use the excess room to expand their used offerings and expand the budgets representation on the lots. Bring back the 2k -10k cars on dealer lots that people can trust.
This is something manufacturers have been trying to do forever and lobbyists for the dealerships have always had the government ear that "dealerships promote jobs!". If I had to guess, someone in our administration who lives among us enough to know what a dealership experience is like decided not to listen to lobbyists? Whatever was holding the manufacturers back seems to have folded, hopefully they all move to sell directly. Dealership markups because they struggle to get inventory is ridiculous, corollas selling for $32,000+ here, camrys at $44,000+ for the 4 banger. It's dumb. I watch my older relatives who have no idea go to chevy dealerships and leave with a 4 cylinder terrain for $60,000. Dealerships should all be converted to direct sales from the manufacturer at msrp.
I'm excited for this change! Total sales, from start to finish...Fixed pricing...and you can see the entire line of cars available, and create your own build!! Take my money!! When will this start?!
Everytime I walk into a dealership I know I'm getting robbed. There's simply too many mouths to feed and straight up greed. Selling cars for 20k-30k over sticker is straight up criminal not to mention how they tack on their own interest and if you bring your own finance they charge you for that too.
Ford and Toyota screwed themselves by abandoning their traditional customers. Nobody wants a 6 cylinder with two turbos on their Tundra. Ford E-trucks have failed. Ford makes one car. So it's either an overpriced truck or a toy car. Have you seen the price of new F-150? Watch Nissan make hay because they make trucks people want to buy for less money. Dealers suck but you get rights by buying at dealers like disclosure and lemon laws. I still hate going there. EVs cost more and wear out twice as fast. There will be no 20 year old EV's on the road. If Ford thinks it can make up for it's mistake and huge loss in EV's by selling $100k trucks on the internet and screwing dealers, it better think again. I'm looking at Nissan to replace my Tundra. Twin turbos made to fail. Tundra gained a mile a gallon but sacrificed dependability.V6 Tacoma is gone too.
They need local places that demo the vehicles - so you can test them. No problem with someone that helps you through the website to help you pick out the right vehicle. No pressure for financing or anything else. I'd love to order online and get the EXACT car I want - not a package that includes crap I don't want. I'm bald - having a panoramic moonroof doesn't help me but is in every upgrade package from Toyota. I do want the ventilated seats though - NOTHING else extra. If they had an option to get get good speakers - (not the JBL) i'd gladly pay for that upgrade.
It’s not about the customer. It never is. These businesses are going to need to save A LOT of money. As 2030 approaches no one is buying EV’s at least not until they are the only things being produced. So getting rid of the full lot of EV’s makes it easier for them to inflate they sold EV numbers🙄
Ford and Toyota are not Tesla, what works for one will not work with the others. People get jerked around at dealerships because they can't afford what they want, so they settle and feel bad about it. People who buy Teslas can usually afford Teslas, and wont stand for settling, so the online model works better for them, they don't have to be 'put on to another car' so they can afford to make payments. The car buying experience between the poor, well enough, and wealthy are vastly different ecosystems. The sick thing happening a lot now is people buying Teslas, then immediately selling them to local dealerships for over what they paid for them. Local dealerships will do this, because it means they can finance the 'used' car through their dealership, and abuse the consumer with high rates and needless add ons. But they're doing it because there are people who can't afford a Tesla from Tesla, but think they can afford to finance one at stupid/predatory rates.
If this is going to succeed, Ford and Toyota will need to sell at a Loss for the first few Years and then bring it up to no more than 10% over Manufacturing Cost after that Period. That said, I think this will do very well if implemented properly.
So, they are doing what Tesla does and has always done?? lol. First they hop on the ev bandwagon and then hop on the profit tactics lol, good for them. Means Tesla is doing something right. And save the “Prius hybrid” comments, talking true evs but yes hybrids are awesome. Look at how many caterpillar mining trucks are electric/hybrid motors
Iam not necessarily opposed but where will service/repair/warranty work be done? Who will educate the customer on their new car? Who will answer simple questions a few days later? The only thing that sounds worse then dealing with the dealer is dealing with corporate where my calls won't be returned and I'll get a return call 72 days from now. Iam sorry i will never buy a vehicle based on a "vitual test drive".
ALSO, EV vehicles are a dead technology. there's no infrastructure for them and certainly very little demand. hydrogen WILL be the future of the auto industry. all EV models are struggling. even tesla.
Shopping for a car at a dealership is like getting a vasectomy while getting a root canal at the same time, all without anesthesia.
It sounds like you are talking from experience.
It used to be fun to look at cars. Not anymore.
Ouch! But so true
What doctor uses anesthesia for a vasectomy?
Facts
If there doing away with dealers they should be able to drop the price by thousands.
Agreed, they can get rid of the buffer on the MSRP that allows dealers to still profit. Will they though? Unlikely.
Nope, no chance of that ever happening.
Yea I’m sure their shareholders will love that
Maybe Toyota would at least on its base models
Yeah, because that work so with Tesla
I don't believe that they will lower prices. Not for one damn minute. Wall street greed is what is driving MFGs.
Exactly
Well, you likely won't get the ridiculous markups on "limited" vehicles. Like how broncos were being marked up by like $10k
@@Plague_Rat778Yea but you also won’t get the 20k off sticker prices you get for old age units that dealers need to get off their lots.
They won’t lower prices but I belive they aren’t going to increase prices like they would of
@@Radioghost717 I haven't seen those kinds of deals anyways
Base on my experience with my last transaction to purchase or lease a new vehicle - I was totally disgusted after more than 50 years of said transactions. I am ready for a new approach!
I look forward to the end of dealerships. However I don’t believe the manufacturers are completely honest in their intentions. They see a huge amount the dealers are making and ask “why can’t those extra money be ours?!” So they’ll use excuses like “better experience”, “no middle man”, “transparency” to cut them out, then keep the cost relatively the same. I believe there is too much money to be made that they don’t care if people know their real intentions.
Past example: Downloadable content. No more manufacturers and no more middle man but price stayed the same and we can’t resale.
Toyota is too honorable a company to be represented by many of these dealerships
I feel this is going to get bogged down in the courts for years before there's any tangible changes.
Unless they drop the price significantly and fix the interest rates it will not work.
But where else will I get my dealership tint, chrome package. Dealership wax and wash, carpet refresh, and dealership gap?? I like paying an extra 10k for these items that you can ONLY get at the dealer
I bought my truck i went in to a dealership and told them what i want, they got on a website built it the way i wanted it. They didnt charge markup. I got my truck in a couple of months. It was very easy. I thought to myself, why did i even go to the dealership, i really didnt need them at all if i could have went on the website myself.
I went to a dealership in Houston 5 months ago asking for a price on a Nissan car that had a 40k msrp something around 40 don't remember exactly but at the dealership they told me the car will cost 65k because they "up marked" it 😂 i've only been in the us for a year and 8 months but that was the dumbest thing I have ever heard in my life.
I'd give it a shot. My favorite car purchase was over the phone, sight unseen. I still have it, 35 years later.
the reason to go to the show room in the first place is to see if you fit in the car, what if it doesn’t have enough leg room. that test drive is necessary. they create a test drive center and im sold, they don’t and tall/short people won’t join this hype trend.
There is a lot of upside to " bespoke" manufacturing. Are we seeing the end of the Ford model of assembly line construction building unit after unit of unsold vehicals while hoping that they will all sell before you have to destroy them to make way for the next years model .
You could fix any older vehicle for a quarter if not less amount of money than a brand new one with fewer electronic failures and complications. Including customization and modifications.
Oh boy that transition is going to be wild to manage logistically.
I no longer have to pay 35k more than the msrp to buy a new truck now? I'm game all the way
Good following Nike. No more ripping off customers
Don't forget about dealer markups, which hurt sales, which hurts the manufacturer.
Ford doesnt sell more electric, in fact they closed down a factory that was building them, and repurpused an f150 liggting factory to make gas trucks instead
Dealer mark ups are are a huge problem now. I won't miss them.
Remeber most of the time savings in distrobution are not passed on to you but into the Ceo's pocket
Dealers are unnecessary middlemen. A person should be able to go online at one site, and buy the car, arrange financing, get title and license, trade their car in, get insurance, etc. This cuts out a lot of middlemen (many of whom have no idea what they are doing). Using AI you might not even have to talk to a real person. Buying a car should be no more complicated than buying a loaf of bread at the supermarket.
Good, dealerships are a middle man money parasite that shouldn't exist. No more "market adjustment"
I'm for them repurposing their dealerships into customer car clubs.
Anyone thinking this will help them, think about that again next time you are trying to get a “good deal”. If this happens discounts will no longer exist
it's a Ford employee I understand Ford will not stand behind their warranties this move to eliminate dealers or just make it worse.. it'll be the same thing as buying on the internet... the Union pays hundreds of thousands of dollars to their cronies to help people with warranty service.. that didn't happen.. I shook hands with Jac Nasser once upon a Time.. he promised me he'd take care of it but he never did... Toyota from now on..
I tried Toyota Smart path and the dealer tacked on a ceramic paint treatment for $2000. Rip off After I submitted the deal. I walked away. Fucking criminals.
Doing away with dealerships would be great. Yeah people would lose jobs, but it's the dealerships fault for hike prices at a ridiculous level even for used cars. It's gotten out of control. They pushed manufacturers to this model.
I would say manufacturers will have some demo/service centers for people to go and try out the cars in person.
Meh, salesmen were long overdue for a wake-up call anyway for their antics and fake smiles. A change over to a direct to customer system will boost customer morale, and you can still have your salesmen too... but all they'll be doing in this landscape is handing you your keys, payment details through Ford or Toyota, and escorting you to your vehicle all within an hour or less.
Sucks that it’s a free market in a free country except when buying a new car lmao manufacturers need to lobby harder and hire all dealerships and rule over them
I hope Toyota makes Lexus follow suit
That'd be awesome!
Good, greedy dealerships/stealerships F’d up the last 4 years and at current!
Ford needs to stop puahing EVs. More and more people are becoming aware of the expensive, problematic and sometimes dangerous realities. Second, they need to stop shoving out trash and get their quality up.
Dealership makes a lot of money
Finally someone is getting smart. Dealers can provide test drives and customer service pre-purchase and maintenance post-purchase. Dragging the auto industry into the 21st century. 🤡
Like Nike ditched third party Sellers’s makes sense they mark up the prices too high and with technology and smarter consumers wwyd
Tesla did this. Buying a Tesla was like buying a new iphone. Dont say Ford and Toyota are the first to do it!
The manufacturer should be able to cut vehicle costs drastically
4:44 ahhh yes all the cars I can’t afford, extremely useful data
- Yay! No king! No king!
- Fools! I will be king!
-Stick with me and you will never go hungry again!!!! 🦁
I should not have to have a degree in sales to beg for a close to Srp price
Nobody wants to buy a 40k car, with a mark up of 20k
Dealerships have ruined the name these companies. They mark everything up twenty thirty forty fifty percent and then they laugh in the customer's faces and say, oh, well, you can just go by from another dealer.
Should've moved away from this a long time ago. 5 years ago I bought my wrx2018 subaru brand new from dealers, cars about 32k from manufacturer. They tried to sticker price me at 52k. Luckily I did side work for the vice president of dealer and got a great deal of 34k.
The real question is why the fuck would I buy a ford, whin i can buy literally anything else
If this is true, then I can finally get the RAV4 PHEV at retail price.
Both companys don’t wanna pay out warranties and keep making up reasons not to pay out , so your self a favor buy a Honda
A Honda they won't order for me and want me to drop a 10k markup on a civic...
They going to offer financing options and trade in options? Most likely not.
Finally getting used of the USELESS middle man and made up dealership fees. No ONE will miss dealerships. Amazon already has proven direct to consumer (no brick mortar) is the way to go. RIP shady dealers!!!! 🥸🥸🥸🥸
If it brings the customer a better experience and cheaper price, I am for it.
Who is gonna perform your recall? Service maintenance that an independent shop can't. Much of today's electronics require proprietary software programming & updates upon installation of components. OEMs will still need garages.
@mrjim1973 are you suggesting keeping the sales side of a dealership because of recalls handled by the service side?
Same
@mrjim1973 dealerships will likely just be swapped to service locations. Much like how Tesla doesn't have "dealerships" just facilities for repair or to pick up vehicles. (And no, I'm not praising Tesla. It's just the easiest example).
@@DaRealest908 he’s saying from a good place, most dealerships loosing sales will have smaller budgets and that means many will close and not wanna upkeep the service side and just use it until it’s to old. And the other option is shop rates going up in price which long term hurts customers more, most dealers in America are $200hr or more already
Turn dealers into service centers and have salesmen there with a demo to help people decide if they actually want to buy. After they decide that they like the vehicle, the future owner can go home and order online.
You just described Tesla exactly. They're groundbreakers.
That's how it used to be. Car dealers didn't have lots filled with inventory, there were just a few demonstration models. The customer ordered the car they wanted, and then picked it up when it was delivered to the dealership.
Used car dealerships are hoping this happens
@@bams50as much as I don't like the tesla vehicles I will admit I like the way they do business
Saturn
Everyone hates going to a auto dealer. Even the most civil dealers treats their customers as fools and manipulate them and take advantage at every turn. I would by-pass the dealer in a heart beat for my next vehicle. Believe it when I see it!
Hidden fees. I was told I'm paying for 5 oil changes. What? I didn't agree to that. I do my own oil changes. I thought i was thorough in the contract signing process but i guess i was tricked. I'm buying used from now on.
A good dealership youre just sweating the financial parts.
Oh yes please! I loathe the buying process at stealerships!
Agreed.
Love that new word. So true.
Yeah🎉🎉🎉
I’ve saved $5000 and $2000 on the exact same Toyotas with the exception of color on a highlander just by driving 2 and a half hours to a different dealer. My local dealer doesn’t care to over charge you. They believe the inconvenience of me traveling off sets the price difference.
And themselves getting a sale obviously
Some paint colors cost $1,000 or more from the manufacturer. If the vehicles are different colors, it could affect the price.
So, how are they going to get around the law?
Get rid of dealerships! They can become service garages if they choose, but, cut them out of any profit from the sale of a car. In most cases dealerships have always adapted sleeze tactics which harm inexperienced buyers of vehicles. Everyone knows this. Totally divorce the dealers!!!!!!!!!!!
Their service tends to be overpriced and poorly performed
I found the car buying at the dealer so disgusting , I haven’t purchased a new car in decades. Buying used is a piece of cake vs being railroaded by dealership employees.
Hopefully we can actually buy at MSRP now. Tired of seeing a car that's listed on the manufacturer site at 40k only to go to the dealer to see it's 59k with an additional 5k in fees.
My dealership sells most new vehicles under invoice, like before Covid. We've been there for about a year. It's a Ford dealership, so a few things, like Raptors, are at sticker, but mostly we're at or under invoice.
They used to up the price to double the msrp
Dealers have been scamming and over charging for years with impunity? Now it ends and we love it! The dealerships refuse to sell you a car for sticker prices even if the inventory makes it available! So they will soon regret and it long overdue.
Selling direct like Tesla , its removing a layer that acted as a gatekeepers and sold vehicles way above MRP .
And letting the manufacturers Nickle and dime you with subscription fees😂
Dealerships have been inflating prices with unnecessary options like car mats and crap to inflate the prices of vehicles for years
I just bought a Camry today and it was the most pleasurable vehicle purchase I've ever had. The salesman, 2 months ago, was zero pressure and was happy to get us the build we wanted, even potentially removing features if fitted at the factory. He found an allocation that met our wants and today we picked it up. The finance guy asked if we wanted any additional things, like an extended warranty, or other offerings. I said no... and that was it! 15 minutes and we were outside in our new car.
If you live in NW PA, go to Palmiero Toyota in Meadville and ask for Jim Britton. Awesome dealership!
you got robbed and dont even know it
@@bladeslayer you didnt take more warranty, eww brother ewwwwwww
You do know this is a sales tactic, right.
I took the extended warranty and it saved me a motor swap after 27k miles. Granted it was a defect that has since been known and fixed based on vin numbers.
@@bladeslayerdepends. How much did he buy the camry for?
Amen, every other country except for the US it’s against the law to sell over MSRP but over here in the states are clown ass government allows it. So it’s about damn time dealerships die out
Japan's been doing this for a long time now and has worked great. You get exactly what you want, at the advertised price. They sell a whole lot of new cars over there. (also helps their laws heavily incentivize buying new) Dealers upcharging tens of thousands of dollars for highly desirable models is despicable.
It's jarring when they tell you how much the value of the vehicle drops when you leave the dealership. But when you see a certified pre-owned vehicle with 60,000 mi almost the same price as a brand new one kind of scratch your head
Just buy it used and avoid that upfront tax and fees,,, go get a bank check and then call the shots........
So, instead of the salesman and finance people screwing us, the company can do it direct. Got it.
But the difference is that the manufacturer uses lube, while the dealer uses a barbed wire wrapped in lemon juice soaked sandpaper to fuck us with.
If im gonna be pegged, I'd rather chose the least painful way
Lets be honest not onr dealership wants to honor a warranty. Sell cars at market price. A dealership offers absolutely zero other than a test drive
Dealing with dealership salesmen is one of my most painfull interactions that I come across in normal life. 80% of my experiences are where the sales man is directly lying to me or is trying so hard to make a sales that I can't even check out the car. They are just constantly yapping in my year about features and payment.
A lot of dealerships are about to go belly up because they owe money on the cars that are not selling. And their are a lot of new cars out there just sitting in the sun on these car dealer lots.
The custom car buying experience should allow customers to purchase a barebones basic vehicle. Picture a Jeep Wrangler without upholstery, no carpet, manual locks, manual windows, manual seats, manual transaxle... As basic as possible. That shouldn't cost more than $20K.
Having the ability to customize your vehicle should include the option to buy the car without any options whatsoever. Not even the interior door panels, ceiling upholstery, no audio system, absolutely nothing but the basics. Not even factory paint. Just primer.
Some cars used to be offered body in white and on space saver donuts. But it was mostly through a race program and not to the general public
And this is why you need sales men. Sir, you are the only person who wants to do this. This options doesn’t need to exist
@Chubby-2shoez whatever tf theyre sayin is insane lmfao.
We still dont need salesmen though, he'd walk into a dealership and ask for the "barebones" car he mentioned above and what? Theyll go ahead and take it round back and strip it of everything? Hell no.
Factories should have a barebones (doubt they will) and allow people to customize it simple
The more options you have the more expensive the basic model would be. If 75% of people want power locks and windows then the mechanisms for manual go up in price because they are not manufacturing/buying in bulk. That's why the model T was so cheap, it had 0 options at first. You couldn't even pick the color. If you want cheap cars forget about manufacturer options and let the dealership do all the modifications, like they did way back when.
while ideal, a few problems with this ever happening. lobiests making thise pesky anti consumer laws and the manufacturers themselves. i dont see anyone but toyota doing this because they already do with their k trucks
Dealership markups do actually hurt a lot of sales. I've been pre-approved to purchase really nice vehicles and had the dealership put a second application in, double pinging my credit
Then demanding a bigger down payment, like screw you (dealership).
that does not let you sit in cars and test drive I have just test driven 10 cars and decided on rav4 ltd driver comfort was no1 then economy you cant do this on a computer
Kinda funny how tesla has both dealerships and online ordering. They took notes.
a lot of states in the US have laws against the manufacturer selling directly to consumers, so I'd be interested to see how it's handled in those places
Land of the free?
Money in the hands of politicians changes everything.
Now if Nissan can do the same I'd like to buy a 400z without a 40k markup
I think everyone!
Good! , car salesman are the slimiest !
Excellent move to help customers from being ripped off.
If Apple falls in knife or knife falls on Apple- it’s Apple that is going to get cut. So customers will not save much. It’s dealers who went rogue during covid and manufacturers are walking away to save their name.
Dealerships are just a middleman to increase prices. Stop buying!
Most dealerships will not survive on only service, which means if anything happens to your vehicle while its under warranty its going to be a pita.
Whether people like it or not, including the manufacture, and the dealership, the direct sale is the trend, it is the future. As I have predicted weeks ago on a separate postings, I do not try to claim a smart guy here, but the most Knowledgeable, and reasonable people will have thought about this direct sell / buy approach, sooner or later.
Thing is...if they go fully digital, those who don't will be the only companies consumers see when driving around. People will see...kia/hyundai...jeep...chevy...etc. They might say...well I normally don't buy these brands but I can't just go and look and touch a toyota or a Ford any more so I'll check out these brands. Then they will see something right there in front of them that they can have that minute and they will impulse buy. Cause most purchases are impulse buys.Itll be great to have the digital option, but people will still want to see these cars in person. Touch them. Test drive them etc. I don't see this going well at least not in the short term.
What if you want to test drive the vehicle?
Will never happen 😂 and if it does, you’ll pay full price for them to make more money in good luck getting anything for your trade-in it’ll be just like Tesla
Never going to happen, you have to change legislation for this, manufacturers are prohibited by federal law to sell directly to consumers
I feel like manufacturers need to focus on making the quality fit the price or lower prices. Today's vehicle quality doesn't line up with what you are paying for. Everything's been sub grade post -pandemic ,yet the consumer had been paying more for less experienced Labor and cheaper resources all to make a less reliable less durable vehicle. I've worked in this industry for 16 years, and what I've seen post pandemic from all auto makers is overpriced, poorly engineered, overly outsourced junk. Folks are better off buying a 2017 and older vehicle and making the repairs. Stop buying new cars until manufactures produce less planned obsolescence and poor corporate judgment.
Such a pain in the ass, and no matter what, dealerships feel like you're being taken advantage of while wasting an entire day.
I've had some better and worse ones though.
If this happens, it should mean lower prices and better customer experiences because there is no sales person to screw you around for a commission and there will always be a used market for them to FEED from! Also, the dealerships can simply be transitioned to service centers. So as far as employment numbers go, there won't be much change in that area. The only problem I see is will the manufacturers do right by their customers and keep the prices low and steady or will THEY become like the dealers and price gouge the hell out of their customers to satisfy the stockholders?
So... just copy Tesla again?
All the manufacturers needed to do was SET prices, and sell them at only that price, offer MORE individual options not packages, and reduce wasted costs by making as much physical stock and allow people to build their cars like before. Have a handful of models in various trims and models to test driving with a couple to sell as-is. Use the excess room to expand their used offerings and expand the budgets representation on the lots. Bring back the 2k -10k cars on dealer lots that people can trust.
This is something manufacturers have been trying to do forever and lobbyists for the dealerships have always had the government ear that "dealerships promote jobs!". If I had to guess, someone in our administration who lives among us enough to know what a dealership experience is like decided not to listen to lobbyists? Whatever was holding the manufacturers back seems to have folded, hopefully they all move to sell directly. Dealership markups because they struggle to get inventory is ridiculous, corollas selling for $32,000+ here, camrys at $44,000+ for the 4 banger. It's dumb. I watch my older relatives who have no idea go to chevy dealerships and leave with a 4 cylinder terrain for $60,000. Dealerships should all be converted to direct sales from the manufacturer at msrp.
I'm excited for this change! Total sales, from start to finish...Fixed pricing...and you can see the entire line of cars available, and create your own build!!
Take my money!! When will this start?!
Everytime I walk into a dealership I know I'm getting robbed. There's simply too many mouths to feed and straight up greed. Selling cars for 20k-30k over sticker is straight up criminal not to mention how they tack on their own interest and if you bring your own finance they charge you for that too.
Ford and Toyota screwed themselves by abandoning their traditional customers. Nobody wants a 6 cylinder with two turbos on their Tundra. Ford E-trucks have failed. Ford makes one car. So it's either an overpriced truck or a toy car. Have you seen the price of new F-150? Watch Nissan make hay because they make trucks people want to buy for less money.
Dealers suck but you get rights by buying at dealers like disclosure and lemon laws. I still hate going there.
EVs cost more and wear out twice as fast. There will be no 20 year old EV's on the road.
If Ford thinks it can make up for it's mistake and huge loss in EV's by selling $100k trucks on the internet and screwing dealers, it better think again. I'm looking at Nissan to replace my Tundra. Twin turbos made to fail.
Tundra gained a mile a gallon but sacrificed dependability.V6 Tacoma is gone too.
They need local places that demo the vehicles - so you can test them. No problem with someone that helps you through the website to help you pick out the right vehicle. No pressure for financing or anything else. I'd love to order online and get the EXACT car I want - not a package that includes crap I don't want. I'm bald - having a panoramic moonroof doesn't help me but is in every upgrade package from Toyota. I do want the ventilated seats though - NOTHING else extra. If they had an option to get get good speakers - (not the JBL) i'd gladly pay for that upgrade.
It’s not about the customer. It never is. These businesses are going to need to save A LOT of money. As 2030 approaches no one is buying EV’s at least not until they are the only things being produced. So getting rid of the full lot of EV’s makes it easier for them to inflate they sold EV numbers🙄
Ford and Toyota are not Tesla, what works for one will not work with the others. People get jerked around at dealerships because they can't afford what they want, so they settle and feel bad about it. People who buy Teslas can usually afford Teslas, and wont stand for settling, so the online model works better for them, they don't have to be 'put on to another car' so they can afford to make payments. The car buying experience between the poor, well enough, and wealthy are vastly different ecosystems.
The sick thing happening a lot now is people buying Teslas, then immediately selling them to local dealerships for over what they paid for them. Local dealerships will do this, because it means they can finance the 'used' car through their dealership, and abuse the consumer with high rates and needless add ons. But they're doing it because there are people who can't afford a Tesla from Tesla, but think they can afford to finance one at stupid/predatory rates.
If this is going to succeed, Ford and Toyota will need to sell at a Loss for the first few Years and then bring it up to no more than 10% over Manufacturing Cost after that Period. That said, I think this will do very well if implemented properly.
So, they are doing what Tesla does and has always done?? lol. First they hop on the ev bandwagon and then hop on the profit tactics lol, good for them. Means Tesla is doing something right. And save the “Prius hybrid” comments, talking true evs but yes hybrids are awesome. Look at how many caterpillar mining trucks are electric/hybrid motors
Iam not necessarily opposed but where will service/repair/warranty work be done? Who will educate the customer on their new car? Who will answer simple questions a few days later? The only thing that sounds worse then dealing with the dealer is dealing with corporate where my calls won't be returned and I'll get a return call 72 days from now. Iam sorry i will never buy a vehicle based on a "vitual test drive".
ALSO, EV vehicles are a dead technology. there's no infrastructure for them and certainly very little demand. hydrogen WILL be the future of the auto industry. all EV models are struggling. even tesla.