Many thanks lads. I'm a 70 year old man living in Wales who couldn't get his iPhone 11 to charge. I thought I damaged the charging port itself. Spoke to loads of people who told me to get a new one. I was without my mobile for nearly two weeks but thanks to this page, you solved my problem. Awesome. P.S. I subscribed!
.. mine just refuse to charge .. each time I replug the charger the green bit turn on for a sec and then it goes out ..its not the cable .. could it be the software? Why? Why? Its so smart that I can't use it? I am switching to another brand ..
the amount of frustration you guys saved me! I had 3 different cords I've tried and was ready to go wireless until I saw your video! did not think the charging port was that dirty but boy was I wrong! works just fine now!
I’m came here “ON MY PHONE 🎉🎉” from my tablet ! You guys saved my life !!! I woke up at 5am in stress think I would need a new phone or something lol so thank you thank you thank you !!!!!!!
You guys are awesome! I just blew into the port of my iPhone and I guess there was something in there and it is now charging. Thank you so much for this video!!!
I was sure my phone was dunzo because it wouldn't charge. Fix #1 (and thank you for emphasizing to hold it for a long time) fixed it right away! Thank you so muich!!!!
Moisture got in my charging port and the phone said it won't charge until several hours. I was freaking since I am overseas! I knew it wasn't gunk but when y'all said to do a wireless charger (which I have but use on my android - yes I have an android too!) voila! My iPhone is NOW charging! Thank you for your video!
I would like to add a step to these that just worked for me. I had 60 apps that needed an update so if you’re lazy like me and haven’t updated all of your apps, try. Go to “update all” and wait forever. Since it is usually a software issue, I reasoned that an app that needs an update could be interfering somehow. I’m not a tech guy but I do now that I did that and it’s started charging normally.
i cannot express enough how much trouble, aggravation, and disappointment you saved me! Mine was fix #2, i just had to clean it out and boy i didn’t realize how much gunk and stuff was in there lol. anyway thank you so much i needed this so much! now the only thing that is wrong is that my says it’s charging but it’s taking longer than usual to turn on, i’m sure it’s fine and just is taking a while to turn on! but if it doesn’t end up turning on, i know who to come too! ❤
I have an Iphone 7 and am a total Luddite when it comes to any technology. Your video saved me quite a lot of mileage to an Apple store--nearest one being over 100 miles away. Thank you! I was able to get the phone back on. I plan on replacing it with Iphone 14 but am waiting for paycheck. Thank you, again.
Ooomfggg the hard reset actually worked after I’ve done it 3 times I think the first 2 times I didn’t hold the button long enough i was so devastated really couldn’t afford a new phone with the Christmas coming,thanks a lot guys
So what if all chargers and cables wont charge your phone and its dead i mean the battery with the tiny red line is all you see and it registers the cable but nothing it just does not charge.
I did a clean reset and it resolved the battery drain issue. But now, my iphone only charges using my spare cable. It looks like I have to do a DFU reset. Thanks guys!
Watched this video @ 4 %. My phone hard reset connected to charger went down to 3% I got nervous, and now it’s going up and up and charging correctly. Saved me from going to purchase a new battery for my phone. I hard reset incorrectly the first time. Great callout.
I cannot believe how much lint I just pulled out of my charging port. I could not get my phone to charge after hours of trying. The second I cleaned out the port, my phone was back in action. Thank you for the helpful tips.
Just want to say thank you. The first step was the first issue. Just a quick thing, IOS 16 if you charge your phone wirelessly you phone gets hot and I think that cause my phone go into crash mode. This happen before in IOS 15 but the phone never shutdown like this.
My iPhone 8 wouldn’t hold a charge for about the last 3 months; had to keep it plugged in just to use the phone. Last week, apparently the heat associated with constant charging caused the battery to expand to the point where the screen popped off on one side. Took it to a nearby fixit shop since the phone is long out of warranty and figuring that the corrosive acid may have eroded the internals…20 minutes later, the young lady changed the battery and put the screen back on with zero (so far) issues. I was expecting to buy a new phone, so a $50 gamble on a device quickly gaining in obsolescence was worth it. It’s been a week now, and everything is A-Okay.
sooo i try to hard reset my iphone 8 but it just keeps trying to emergency call 911. ive tried everything else but that and my phone is still the same. Should i just upgrade at this point?
Thank you for your great videos, you guys are doing a great job. My question is if the iphone wont charge even after cleaning the usb port, how will it connect to my laptop through the same non-working usb port. I tried connecting but the itunes wont recognise my iphone. Thanks again, have a great day.
For some reason, my apple chargers are not working but I’m using a non MFI cable that is working and I have no clue why. I’m using a 6S and this is frustrating me. The iPhone cables work on other iPhones and the blocks, outlets, and cables all work fine. Idk what’s going on with my phone
i got the port cleaned at apple store worked for a day. been having on and off charging issues for two months and it takes few tries to charge. very annoying. may have to replace the port. not the cable for sure.
I think they added this in new software updates cause a while back ago they got sued and lost due to them making the battery run out faster. Now the software just makes it so it doesnt want to charge 90 percent of the time
Please help me, I am facing charging issues with my iPhone. When I plug in my iPhone to charge, it shows it is charging for like 3 seconds but then stops, and before that it would show it is charging for a little longer while but the percentage charged never changes and eventually stops. My charging cord is new and the charging port was changed not so long ago. I cannot tell what the issue seems to be.
None of this did anything because scum Apple sent kill codes to both of my old iPhones on the same day! I have a 5 & 6 - I use the 5 purely as a stopwatch and the 6 for the Internet and a back up to my real phone (Android obvs). Both stopped charging today with different cables, plugs, and sockets tested.
Hi Dave! Glad this solution worked for 😊 However, we'd recommend against using a toothpick in the future as they can break apart pretty easily and splinters can get caught in the charging port. - CB
Ive had 3 iphones do this to me, tried cleaning it tooth brushes, paid people to fix it. I'm over it at this point it such a hassle its like these things have a 2 year life span now with the charging port. Any recommendations for a phone least likely to do this to me?
Brush and compressed air didn't dislodge the gunk; Didn't have a tooth pick, so used a sharp cloth's pin (remove static by touching it on iron). The phone started charging again!
Hello, what about the optimized battery charging option in the iphone settings ? BTW, im just wondering , the difference between a simple cable that charges and another which is also exchanging datas, i supposed if you are MFI certified it will do both, did it ?
I became a member after 3 minutes of listening to you guys. I have so many issues with technology. I honestly-think I'm in some sort of reality tv version of Black Mirror. Also, everything I touch dies. Like the bizarro King Midas! Thanks for the tips! -Becca
Hey Becca, thanks so much for becoming a member and wow - after 3 minutes? That just might be a record! (Also, I think your comment about being the bizarro King Midas is clever - and a little sad 🤣)
You guys are amazing. It worked like a charm after I cleaned it. I used the back of Disposable Dental Flossers to pick out gunk in the charging port. I was blown away to see how much gunk was collected over the year. Thank you!
My phones on 5 percent I turned brightness all the way down and I did the hard reset and I had to wait 2 minutes cause it made my phone die and when it turned on it was charging for 2 seconds and then not
This video helped me out alot idk if it was cleaning my charging port or changing the charger but i wont have a phone right now if it wasnt for them really appreciate it thank you
For anyone else out there who had a good cable and clean port but the home still wasn’t charging, try plugging in headphones first, and if the headphones work, then plug the charger back in
aww boy may god bless your soul, I was about to start crying when i read your messege, first it didn't work but i've figured it out, you gotta do it quick unplug the headphones and plug the charger!! thank you so much.
This problem is recurring and extremely irritating: I've plugged in several different cables I know are good. The iPad in this case will register the cable with a sound configuration and the charging icon will display. Then after a second I'll get the 'Not Charging' notice next to the battery icon. After a hard reset a cable plugged in will work. But if it's pulled and reinserted the 'Not Charging' BS begins again. There's no gunk in the receptacle. It's as close to pristine as it gets. This seems to clearly be some software issue but I can't find anything about it and I dread calling Apple support because one almost always gets a pleasant drone that reads trouble shooting documents and hasn't a clue about software or hardware (much less firmware)
Help me please... My iPhone 7 is getting charged from only 1 chinese lighting cable, and only one side of the cable works, when i flip it it doesn't work. I tried cable on other iPhones and it works normally on both sides. Now, when i connect my iPhone to laptop via that cable, laptop recognizes it, but iTunes doesn't recognize it at all! PLEASE HELP!
I just got a used 11 pro now past 30 day warranty. Not charging from car charger. It’s a 2 amp port to. Seems like it runs hot. Charges fine on wall charger. So frustrating!!!!! My 6s was a tank. So I’m wondering what’s the deal. Heard it’s a logic board issue. It shows it’s connected but after an hour plus no movement
I have an iPhone Xs with 92% battery health. I was on iOS 13.7 and overnight I lost around 13% of battery life for no reason at all. I decided to go to iOS 14.5 to hope to get this resolved but instead I lost 45% last night. I had airplane mode on, Low power mode on, background app refresh turned off, location settings all turned off, absolutely everything, mail whatever u want. I went into the battery section in the settings and from 11pm to 9 am there is no app on at all, screen time is 0 and no apps running clearly but I still just lose battery life. What do I do? Surely I shouldn’t be getting a battery replacement already.
You have to really work at it because a lot of tiny particles of gunk can get in the charging port as I found out! Thankfully iPhone 12 is charging now!
❗Check out this article for more help if your iPhone won't charge: www.payetteforward.com/my-iphone-wont-charge-heres-the-real-reason-why/
I’m watching this while my phone is dying lmao
Same
me as well
Same
Onb
Currently at 13%
Many thanks lads. I'm a 70 year old man living in Wales who couldn't get his iPhone 11 to charge. I thought I damaged the charging port itself. Spoke to loads of people who told me to get a new one. I was without my mobile for nearly two weeks but thanks to this page, you solved my problem. Awesome. P.S. I subscribed!
70 year old man? 💀
Did u need to say that?
@@ItzPoof he is an Old man, probably not very familiar with internet and the humor, respect him Idiot
@@ItzPoofhe is a old man he is thanking them for helping him❤
@@NotErrorOjas doesn’t really seem like a 70 yr old
.. mine just refuse to charge .. each time I replug the charger the green bit turn on for a sec and then it goes out ..its not the cable .. could it be the software? Why? Why? Its so smart that I can't use it?
I am switching to another brand ..
Wow guys, literally cleaned out dust from the charger port & it worked. I had no idea dust could get in there like that
the amount of frustration you guys saved me! I had 3 different cords I've tried and was ready to go wireless until I saw your video! did not think the charging port was that dirty but boy was I wrong! works just fine now!
Yay! We're so happy to hear it helped.
I’m came here “ON MY PHONE 🎉🎉” from my tablet ! You guys saved my life !!! I woke up at 5am in stress think I would need a new phone or something lol so thank you thank you thank you !!!!!!!
You guys are awesome! I just blew into the port of my iPhone and I guess there was something in there and it is now charging. Thank you so much for this video!!!
I was sure my phone was dunzo because it wouldn't charge. Fix #1 (and thank you for emphasizing to hold it for a long time) fixed it right away! Thank you so muich!!!!
You are absolutely right. After holding on to the right button long enough, my iPhone is fixed. THANK YOU SO MUCH.
After cleaning out the charging port I lost faith but thank you for the hard reset tutorial now it’s charging perfect!!!
Does hard reset erase all your data?? Please tell
Moisture got in my charging port and the phone said it won't charge until several hours. I was freaking since I am overseas! I knew it wasn't gunk but when y'all said to do a wireless charger (which I have but use on my android - yes I have an android too!) voila! My iPhone is NOW charging! Thank you for your video!
I would like to add a step to these that just worked for me. I had 60 apps that needed an update so if you’re lazy like me and haven’t updated all of your apps, try. Go to “update all” and wait forever. Since it is usually a software issue, I reasoned that an app that needs an update could be interfering somehow. I’m not a tech guy but I do now that I did that and it’s started charging normally.
Thanks! That worked for me, I bought a new iPhone and now it’s charging again. You’re the best!!!
which of these methods worked for u?? i'm facing the same prob and idk what to try first
i cannot express enough how much trouble, aggravation, and disappointment you saved me! Mine was fix #2, i just had to clean it out and boy i didn’t realize how much gunk and stuff was in there lol. anyway thank you so much i needed this so much! now the only thing that is wrong is that my says it’s charging but it’s taking longer than usual to turn on, i’m sure it’s fine and just is taking a while to turn on! but if it doesn’t end up turning on, i know who to come too! ❤
In the previous video i asked them regarding the recharging issues, and they made a dedicated video on it. Thanks guys 🙋♂️
Omg thank you so much for weeks I thought my phone was totaled but after I hard reset it starter you deserve a follow
So 1 week i am struggeling to charge my phone and the simplest thing of simply cleaning it a bit fixed it and it now works like gold. Thx !!!
I have an Iphone 7 and am a total Luddite when it comes to any technology. Your video saved me quite a lot of mileage to an Apple store--nearest one being over 100 miles away. Thank you! I was able to get the phone back on. I plan on replacing it with Iphone 14 but am waiting for paycheck. Thank you, again.
100 miles to the nearest apple store? Where do you live, Madagascar?😂
Also, check to see if iOS update is available.
It's a good suggestion, but we recommend going straight for the back up / DFU restore solution, which updates your phone in the process.
I can’t update my phone if my charger doesn’t work.
@@alteration_rift1697 fr🤣
Ooomfggg the hard reset actually worked after I’ve done it 3 times I think the first 2 times I didn’t hold the button long enough i was so devastated really couldn’t afford a new phone with the Christmas coming,thanks a lot guys
I literally just had to switch the cord three times and place the iPhone upside down and put the charger in and it worked
Fix my phone with the reset. Thank you!! saved me 1000 bucks!@!@!@
This actually worked. I was trippin because my phone was not charging the whole day.
So what if all chargers and cables wont charge your phone and its dead i mean the battery with the tiny red line is all you see and it registers the cable but nothing it just does not charge.
Thank you!!!! Good vibes from Rhode Island. And I subscribed. You both ROCK!!!!
I did a clean reset and it resolved the battery drain issue. But now, my iphone only charges using my spare cable. It looks like I have to do a DFU reset. Thanks guys!
Watched this video @ 4 %. My phone hard reset connected to charger went down to 3% I got nervous, and now it’s going up and up and charging correctly. Saved me from going to purchase a new battery for my phone. I hard reset incorrectly the first time. Great callout.
I cannot believe how much lint I just pulled out of my charging port. I could not get my phone to charge after hours of trying. The second I cleaned out the port, my phone was back in action. Thank you for the helpful tips.
I have learned so much about my iPhone from watching your incredibly informative videos. Thank you so much.
After cleaning my phone it finally worked 😭 thank youuuu!!!
Thank you guys so much! I tried all your tips in the video. Last I tried the DFU reset and bam now I can charge by cord again! Thank you guys. 😀
Did it delete everything off your phone ??
Just came across this video and man thank you guyus so much. I thought the port was messed up. All it needed was a hard reset.
Both of you, Davids are the best... thank you !
Wow, thanks!
Thank you guys this saved me!! My phone is now charging 😊😊💗💗💗
You guys helped so much. My issue was the hard reset. Fixed it right away. What cause it to malfunction?
I got so scared but the hard reset and it worked I can’t thank you enough 🎉🎉🎉🎉🎉
Fantastic! With only a small brush, its charging like a new. Thanks for the tip.
THANK YU SO MUCH, I was abt to get a new phone but then when I cleaned out the dunk it was charging TY SO MUCH
I did wireless it works but i just have a question why my iphone charger doesnt want to fit in my iphone
it’s dirty
Excellent video! I unplugged my charging adapter & plugged it back in, & now I am back in Business! :)
Thanks for saving me time and money!
Just want to say thank you. The first step was the first issue. Just a quick thing, IOS 16 if you charge your phone wirelessly you phone gets hot and I think that cause my phone go into crash mode. This happen before in IOS 15 but the phone never shutdown like this.
My iPhone 8 wouldn’t hold a charge for about the last 3 months; had to keep it plugged in just to use the phone. Last week, apparently the heat associated with constant charging caused the battery to expand to the point where the screen popped off on one side. Took it to a nearby fixit shop since the phone is long out of warranty and figuring that the corrosive acid may have eroded the internals…20 minutes later, the young lady changed the battery and put the screen back on with zero (so far) issues. I was expecting to buy a new phone, so a $50 gamble on a device quickly gaining in obsolescence was worth it. It’s been a week now, and everything is A-Okay.
sooo i try to hard reset my iphone 8 but it just keeps trying to emergency call 911. ive tried everything else but that and my phone is still the same. Should i just upgrade at this point?
Thank you for your great videos, you guys are doing a great job. My question is if the iphone wont charge even after cleaning the usb port, how will it connect to my laptop through the same non-working usb port. I tried connecting but the itunes wont recognise my iphone. Thanks again, have a great day.
What about the battery are too much drained what am I going to do.. My iphone is iphone 13 pro max please help me
What about when you charge it but it go down when charging
Happened with me before and my android and idk
After watching this video I cleaned my I phone 11 pro max charging point by toothpick & it’s working good again! Thank you so much guys!
Hi, how about my iphone 6 is showing only 1% charge and it wont go up. How can I fix it?
I had this same problem did you fix it?
What a great video - I didn't even know I could use a wireless charger on my model iphone - thats the solution then.
thank you guys excellent , my iphone fixed.......
Those flossing picks with the hooked end handle works really good for cleaning out the charging port
You guys are a life saver! Thanks for the awesome tips!
You're welcome! Thanks for the awesome comment!
The passive aggressive correction of each other is hilarious.
It’s too loose when I plug in a cord even when I use an official apple cord. Is there a trick to make it work?
It’s really work for me. So I’m come back here to subscribe your channel. Thank you 😊
For some reason, my apple chargers are not working but I’m using a non MFI cable that is working and I have no clue why. I’m using a 6S and this is frustrating me. The iPhone cables work on other iPhones and the blocks, outlets, and cables all work fine. Idk what’s going on with my phone
same bro
Yay resetting/shutting down and restarting worked 🎉!! Thanks!!😊
When should I charge iPhone?
Thank you, I just power cycle my device ❤ I thought i cant charge my phone, this is a 3 month old iphone 15 pro max 😢
Was about to buy a new phone 😢 but guess what ? Your video saved the day 🎉🎉🎉🫡🫡🫡🫡🫡
Thanks homie, you’ve saved me so much confusion and stress. Have a good one
i got the port cleaned at apple store worked for a day. been having on and off charging issues for two months and it takes few tries to charge. very annoying. may have to replace the port. not the cable for sure.
I think they added this in new software updates cause a while back ago they got sued and lost due to them making the battery run out faster.
Now the software just makes it so it doesnt want to charge 90 percent of the time
Please help me, I am facing charging issues with my iPhone. When I plug in my iPhone to charge, it shows it is charging for like 3 seconds but then stops, and before that it would show it is charging for a little longer while but the percentage charged never changes and eventually stops. My charging cord is new and the charging port was changed not so long ago. I cannot tell what the issue seems to be.
None of this did anything because scum Apple sent kill codes to both of my old iPhones on the same day! I have a 5 & 6 - I use the 5 purely as a stopwatch and the 6 for the Internet and a back up to my real phone (Android obvs). Both stopped charging today with different cables, plugs, and sockets tested.
GET A NEW PHONE
What about vacuuming out the charging port and see if that works.
This unfortunately didn't help, mine just randomly started charging again, but since you were my go-to information source you earned a sub.
I used a wooden toothpick to clean the dust and lint out of the charging socket and it fixed my problem.
Hi Dave! Glad this solution worked for 😊 However, we'd recommend against using a toothpick in the future as they can break apart pretty easily and splinters can get caught in the charging port. - CB
Ive had 3 iphones do this to me, tried cleaning it tooth brushes, paid people to fix it. I'm over it at this point it such a hassle its like these things have a 2 year life span now with the charging port. Any recommendations for a phone least likely to do this to me?
Thanks guys. The port had much more gunk in it than i thought it is possible to have.
Brush and compressed air didn't dislodge the gunk; Didn't have a tooth pick, so used a sharp cloth's pin (remove static by touching it on iron). The phone started charging again!
Hello, what about the optimized battery charging option in the iphone settings ? BTW, im just wondering , the difference between a simple cable that charges and another which is also exchanging datas, i supposed if you are MFI certified it will do both, did it ?
I became a member after 3 minutes of listening to you guys. I have so many issues with technology. I honestly-think I'm in some sort of reality tv version of Black Mirror. Also, everything I touch dies. Like the bizarro King Midas! Thanks for the tips! -Becca
Hey Becca, thanks so much for becoming a member and wow - after 3 minutes? That just might be a record! (Also, I think your comment about being the bizarro King Midas is clever - and a little sad 🤣)
@@PayetteForward Clever and sad. No two adjectives could describe me better. ha!
@@PayetteForward Also, my phone stopped accepting a charge again. Why is everything horrible nowadays? lol
hey there . My keyboad sound is very very low on my iphone 12 pro max as compared to other iphones . If you know the fix do let me know 👍🏻
still doesnt work :( i’ve tried it on 2 of my chargers
my phone keeps trying to to call 911 instead of of resetting 💀
Same
You guys are amazing. It worked like a charm after I cleaned it. I used the back of Disposable Dental Flossers to pick out gunk in the charging port. I was blown away to see how much gunk was collected over the year. Thank you!
My phones on 5 percent I turned brightness all the way down and I did the hard reset and I had to wait 2 minutes cause it made my phone die and when it turned on it was charging for 2 seconds and then not
Thank you so much for this🥳🥳🥳🥳🥳🥳🥳😭😭😭😭😭😭
Really helped me I was soooooo stressed😭😭😭
This video helped me out alot idk if it was cleaning my charging port or changing the charger but i wont have a phone right now if it wasnt for them really appreciate it thank you
For anyone else out there who had a good cable and clean port but the home still wasn’t charging, try plugging in headphones first, and if the headphones work, then plug the charger back in
aww boy may god bless your soul, I was about to start crying when i read your messege, first it didn't work but i've figured it out, you gotta do it quick unplug the headphones and plug the charger!! thank you so much.
My headphones work but the charger doesn’t but when I try it on my brother’s phone it works
@@c4tkoohow did you solve it?
@@pcman3158 i took it to a repairer to fix it
This problem is recurring and extremely irritating: I've plugged in several different cables I know are good. The iPad in this case will register the cable with a sound configuration and the charging icon will display. Then after a second I'll get the 'Not Charging' notice next to the battery icon. After a hard reset a cable plugged in will work. But if it's pulled and reinserted the 'Not Charging' BS begins again. There's no gunk in the receptacle. It's as close to pristine as it gets. This seems to clearly be some software issue but I can't find anything about it and I dread calling Apple support because one almost always gets a pleasant drone that reads trouble shooting documents and hasn't a clue about software or hardware (much less firmware)
Thanks for this! It work on my first attempt on the hardware reset!
Help me please...
My iPhone 7 is getting charged from only 1 chinese lighting cable, and only one side of the cable works, when i flip it it doesn't work. I tried cable on other iPhones and it works normally on both sides. Now, when i connect my iPhone to laptop via that cable, laptop recognizes it, but iTunes doesn't recognize it at all! PLEASE HELP!
My battery is 3 percent I gotta fix it fast
Is the same for a iPhone 13? Also what if it’s wet?
Thank you so much - you are now officially our heroes -
I just got a used 11 pro now past 30 day warranty. Not charging from car charger. It’s a 2 amp port to. Seems like it runs hot. Charges fine on wall charger. So frustrating!!!!! My 6s was a tank. So I’m wondering what’s the deal. Heard it’s a logic board issue. It shows it’s connected but after an hour plus no movement
i was very sceptical but it actually helped!!!
Curious as to what you guys think of the Otter/“otter type” Cases; mine and my husband’s phones had issues one we got ours
first one fixed my problem thank you❤
Wouldn’t this delete everything in your iPhone?
no
Definitely not or I’d lose my data twenty times a day. I do hate my idiotPhone!
WTF: Hard reset worked! THANKS so much 🙂
I have an iPhone Xs with 92% battery health. I was on iOS 13.7 and overnight I lost around 13% of battery life for no reason at all. I decided to go to iOS 14.5 to hope to get this resolved but instead I lost 45% last night. I had airplane mode on, Low power mode on, background app refresh turned off, location settings all turned off, absolutely everything, mail whatever u want. I went into the battery section in the settings and from 11pm to 9 am there is no app on at all, screen time is 0 and no apps running clearly but I still just lose battery life. What do I do? Surely I shouldn’t be getting a battery replacement already.
Best chance to move to a G phone!
You have to really work at it because a lot of tiny particles of gunk can get in the charging port as I found out! Thankfully iPhone 12 is charging now!
I did it and it worked, but why do I have to do this every time I charge. Every time
I really hope your solutions eeally work!
I was trying everything and then I changed the box 😭 omg The box is what needed to be changed
had to switch my cable to a third party cable. Just so grateful it’s not the charging port itself ☠️