Every once, in a long while, I start thinking, I might buy Harley. And then I see videos like this, which are abundant on TH-cam. And I promptly get that thought out of my head. Sorry about your troubles.
It’s been absolute torment. Crazy. It’s fixed now and it definitely makes up for the aggro it’s been so far. Awesome machine. I’d like to say I’ve just been unlucky but I don’t know? Pretty sure you wouldn’t have these kind of problems with a honda or alike but ride one of these (that works as it should straight from the box) and you’ll want one too! Thanks for watching and the positive feedback
for real. I've had three Suzuki cruisers and now a Honda only got stranded once by one of the Suzuki's... I expect if I'm going to be paying more for the bike I want more bike not to be left stranded.
What you never see on youtube is the thousands of HD owners who have been very happy with their bikes since day one! I'm 64, on my third HH (Sportster, Softail Custom and now a Nightrod Special). The videos I see on youtube never have anything to do with the bikes, but with specific dealerships and their service.
Under the Consumer Rights Act 2015 your bike is not fit for purpose and you can ask for replacement of you money back. You’ve given them the opportunity to repair but they have been unsuccessful therefore you can request one or the other.
This is going to sound odd but although my harley 107 hasn't given me any problems ( till my fork seal blew today anyway 😅) , I've found a few problems with it that are probably down to poor manufacturing. I spoke to a local independent harley mechanic and his take on it was basically they're full of potential problems from the factory, all of which can be addressed by swapping out original parts for aftermarket. I've done a full s&s camchest upgrade on mine ( did the work myself after buying a few special tools, cam bearing puller etc ) to hopefully prevent future problems, original camshaft was showing excessive wear on the lobes at only 6500 miles. Wheels were rusting quite badly inside when I recently removed them to fit new tyres, hopefully I've nipped that in the bud. If I were buying another HD, I'd buy a low miler on the used market at a significantly lower price, and upgrade all the potential weak points to make the bike better than factory fresh. It seems the aftermarket make a better harley than harley themselves do.
@@TheLeevtr many true points there… sadly I’ve learned just from the comments on here alone that Harley Davidson as a brand comes with a massive potential to split people down the middle. You either love or hate them. Me I love them but they do certainly have their faults. Luckily coming from a body shop background I know everything can be fixed, just depends on how much time and money you want to put into it. Buying new (or a used demo bike) you expect to get a pretty good version of what you’re expecting - he’s it’s going to fail on me in the future and have its own specific set of problems… just a shame mine come with them from the factory 😬😂
I've heard nothing but horror stories about the M8 engine, no matter what size. Coming up on 15,000 miles on my Indian Springfield, no issues at all other than the initial Key Fob needed to be replaced and a VCM refresh for a gear indicator issue the first week of ownsership. Has been error free ever since. I wish you well on getting your bike repaired and trouble free. No one likes paying that amount of extraordinary money and being hassled with problems.
@roguecheddar6252 Problem with Internet is it's only bad news posted. Lots out there now with huge mileages still going strong. I did upgrade mine mostly to prevent future issues, lifters and oil pump being the main ones.
Hi, I have been there, with a similar issue on an Indian FTR 1200 back in 2020 and the dealer couldn't fix the problem, and they were emailing technical in the USA back and forth for about a week, and although I did have a demo bike, I was not happy, and when I went down to to my local dealer to check on any updates, I noticed that my new Indian was left outside and was quite dirty, my bike only had around 30 miles on the trip. So, I went inside and asked to sit down with the sales manager who sold me my bike, we had a robust discussion, and I got a full refund! And I then purchased another new bike. You have always got your consumer rights laws on your side! 😊 👍
Thanks for your feedback from your own experiences - such a shame we have these issues. The dealer certainly let you down also at the very last hurdle. Glad you got sorted in the end and thanks for watching 👍🏻
This is exactly why I, along with many others, have clung relentlessly to our carbureted EVO's. Infinitely rebuildable engines and old school tech that everyone understands.
@@aaron.black107 No chance, the M8 is to complicated for the average Joe to repair and Harley won't fix bikes after a decade. Eventually they will be to difficult and expensive to keep running and they will end up in the scrap yard. The EVOs will still be going strong.
I had major 2018 M8 117 issues on my brand new CVO Limited. Bike would sump and overheat and melt the top end every 600 -800 miles. 3 times..Harly tech rep involved....still did it. My dealer Bergen County HD in NJ got Milwaukie to take the bike back and gave me a new 2019 CVO Limited. I have 35k on it now. Zero issues. My dealer is the best around and always has been. I've been doing business with them over 30 years. Props to Liz who was all over this and the service department who was all over this.
Great to hear a success story when you had a problem like that. And to hear your dealer were instrumental in getting it sorted too. Think we all could do with after sales like you got there. Thanks for watching and taking the time to comment. Ride safe 🤙🏻
My 2018 sport glide was built in Thailand also so its not just the later models. Thankfully I've had absolutely no issues with it. Hope you get it sorted.
Your bike is in the wrong dealership now going by my experience with them, the supplying dealership should take up all the claim and resolve the problem. Happy to talk of line.
Agreed but… my bike went back to the original supplying dealer and was given the all clear twice (once before I owned it) but it was never right. My local dealer have seen my bike twice and both times said there’s a problem that the other dealer didn’t see (even though clearly there is an issue) Dealer networks should be united across the network. If I’d bought a bike in Scotland but moved to the south for example a dealer on the south coast would now be dealing with it. Same difference I’m having. It’s a four hour minimum around trip from my house. I’ve done it three times now and not doing it anymore to an award winning dealer that I have no faith in.
I've been posting the following on several sites and getting very little feedback, so I'll post on yours as well. The M8 is a poorly designed motor. My 2017 had blowby directed through the air filter which gunks up the air intake system, leaks down the side of motor, and causes carbon build up on the heads leading to loss of compression, loss of horsepower, and reduced engine life. Blowby should be redirected back into the engine to be burned off, as it is on my Kawasaki. There was oil transfer from the engine to the clutch. Check your oil. Has it gone down? Open the clutch cover. Does oil spill out? Engine oil is filtered AFTER the oil cooler. See Kevin Baxter on the M8. When I ask if Harley has fixed these issues, I hear crickets. The owner is expected to spend thousands to fix this crap with after-market parts. Is the new 2024 any better? Nobody seems to know. Huh? I will never buy another Harley. My next bike will be an Indian Challenger.
Wow! Sounds like you’ve had enough of this engine that’s for sure. I hope I don’t suffer with the same problems as you once I get mine back? Thanks for watching and taking the time to comment and ride safe
The other harleys have that crank case pressure delivered back to the engine the same way. I sealed mine off ( not an m8 ) and have the crank case pressure relieved out through the cam case. There are other ways. Possibly best to join a forum of enthusiasts so you can learn more about basics.
All you have to do to find out ALL the "problems" that, almost, NOBODY wants to talk about is Google "Problems with HD Milwaukie Eight" . . . It is an Absolute, "Nightmare" waiting to happen & to make matters even WORSE, the Dealers KNOW this, before they sell it to you . . . Don't Believe me, just Wait, you Will !!!
Hi 👋, Aaron , I have just started following your issues, you are not the only one, if you do a lot of digging, you will find problems everywhere, There is a very interesting guy over in the states who posts a comment every Friday night , I cannot remember his name exactly, but it is something like, GixxerFoo, he gives advice on certain parts of the bikes, and what to look out for, And gives advice on what parts to replace with upgrade, you would’ve thought that the price of the bikes that they would not have issues, I believe it is the worst thing that Harley I’ve ever done was having their bikes manufactured and assembled out of the country, Cost cutting, giving more profit to them, but ending up letting their customers down that have helped them build their name over the years, I believe you have been better off buying a older bike and spending the money on rebuilding it how you require it. I believe this way he would not have any issues., good luck for the future. I have heard you’ve got your bike back again.,
Hi, thanks for watching and your feedback. Think you’re right too, big shame they’ve moved manufacturing out of the country to save on costs and cheapen the experience of the all American brand. I do have the bike back now and I couldn’t be happier with it now it’s fixed albeit it should have come from the factory fixed already so to speak. I hope you’re enjoying watching my content and would appreciate a subscription to the channel if you’re able, all the support is appreciated and thanks again for watching and for the positive feedback. 👍🏻
Plastic intake parts and high temperatures what could go wrong! , this is the problem when a company is governed by bean counters and not engineers. I hope you get this properly resolved and enjoy riding again ,I have a 2001 1450 Softail in the shed but plan selling it and buying a Honda monkey (seriously) the amount of people with big displacement bikes that also have these and absolutely love riding has convinced me : )
100% and it seems the plastic part composite has gotten considerably worse over the few years they’ve been making them too. Enjoy the monkey bike, Million Dollar Bogan took one to Perth and back so must be good 😎 Thanks for watching and the positive feedback
So sorry to hear about this nightmare. I stopped riding Harleys in the US. They are the worst on service and corporate is completely indifferent to their customers, in my opinion and experience. I have many friends who feel similarly. They are nice bikes, but unreliable and impossible to live with.
Thanks so much for your honest comment. It’s sad you’ve stopped riding them yourself for these exact reasons I’m suffering with. Hopefully 🤞🏻 I’ll get it sorted soon. Still in the shop now. Nearly 4 weeks now 😬 Thanks for watching and your positive feedback. Will post an update on mine as soon as I have it back 👌🏻 Thank you
Try raising the issue with Harley in the USA, their head office? To be honest I would by now be demanding my money back or a replacement bike. Mind they don't try and drag it out until the warrenty expires!
Thanks for the positive feedback and the sub. The lack of interest the U.K. Harley Davidson company has in the subject already doesn’t fill me with confidence. Then again 🇺🇸 company might be interested to know how the U.K. is not feeling either problems properly. Might be worth a try? Thanks again 👍🏻
I feel for you buddy! I ride a 2007 Dyna twin cam 96ci, (with a 103ci kit on it) my local dealer has tried every trick in the book to get me to shell out £35k to buy a new bike. I'll stick with my Kansas built Dyna until I can no longer ride, nothing would get me onto a brand new Harley! Oh, and my local dealer has just gone to the wall (Norwich) !! lol. I really hope you get it sorted.
Thanks for the positive feedback and the subscription, it’s really appreciated. I’m so pleased with the new bike but I understand what you mean about the older ones being solid… my sportster I had before never missed a beat mechanically - just a shame I was a bit too big for it IMHO. I’d still have it now otherwise 🫣 I made a mistake of road testing a sport glide and the game was changed forever, that’s where it all started to go wrong 😬😬😬
I bought a brand new 2018 Lowrider with M8. Had a few scares on it when It was very difficult to stop because the engine was idling at 2000rpm! Tried all the youtube fixes, that worked for a short time. It was still under warranty but the dealer from just laughed and said some of them do that, and said he couldnt look at it for several months. I eventually took it to another dealer, but warranty had expired. They fixed it by installing software updates that the dealer I bought if from, and had it serviced there 3 times, never installed. I ended up selling it and now ride a 98 Dyna Wide glide with evo engine. Its to my mind a better bike to ride, just not as fast, and totally reliable. Also not at the mercy of the dealers to fix it, as a carby Evo is very owner friendly for repairs if ever required.
Shocking experience you’ve had with your dealer too. Really not good enough. Amazing how individual your bike was behaving compared to all the other production models from the same time. Like mine. Just no consistency. Thanks for watching a feedback sharing your experience 👍🏻
The service dept at the dealership you bought it from should be able to make the case for warranty coverage on both cylinder heads.. it doesn't seem they have vigorously made the case! My plastic manifold is doing fine here in the Florida heat.. have not heard of people having issues with the manifold.
I’m not sure on earlier bikes but the 2023 MY is known to suffer with their manifolds (both dealers have told me this in the U.K.) My supplying dealer, the award winning one I spoke of… not impressed as they’ve bodged the fix twice already. I’m not going to go quietly on this one 🫣 Thanks for watching and the positive feedback 👍🏻
My 1998 Evo Wideglide is still running well after many years of ownership, regularly maintained by myself. A lot to be said for simple mechanics and electrics and its a lean burn engine too. Hope you get it sorted !
There’s something to be said about the technology we’ve already had that worked and the newer tech that has all these problems… I’ve got the bike back now, playlist is on my channel for the updates / full story. Thanks for watching and for the valuable feedback. And that 98 evo wide glide will probably out live us all 🫣🤔😂
2005 Superglide here, TC88, best bike I’ve ever owned, no need to have the latest & greatest, guess I’m old school, I hope you get it sorted out, best of luck!
In my state if the dealership fails to repair the issue three times. It’s considered a lemon. The dealership has to issue you a full refund for the bike under the lemon law buyback. Unfortunately it sounds like you bought a bike that was built at 3 o’clock on Friday afternoon.
It’s just the luck I have mate. Bought a brand new house in 2013 - was moved out of it by the builders less than a year later so they could rectify flooring issues throughout. 6 weeks in total in temp accommodation. My neighbours all had the same treatment too in that case though as it affected all of us with that same house. 10 years later I buy a new bike and it’s been in the dealer trying to fix (this is the 3rd time now) and in total the ownership since last august it’s been in the shop for over two months of that 🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️ And thanks for the sub too 🙏🏻
Hi Stevie, thanks for the feedback and sharing your own experiences… overall I’m extremely happy with the bike now it’s sorted and just wish this whole bad experience was something I never had to contend with. Would have broken many others but I stuck with it and luckily my local dealer got me happy. I don’t think there’s HD owned retailer in the U.K. (or not that I know of) not like in the case that I spoke of in my work where I worked for the manufacturers retail group reporting to France. It was all so much simpler in all honesty. Give them another try someday, even if it’s just a test ride it’ll still put a smile on your face 👍🏻 Thanks for watching and the positive feedback, always really appreciated 👌🏻🙏🏻👍🏻
Geeze bro, I'm sorry to hear about your troubles with the bike.......what a nightmare! I sincerely hope this is appropriately resolved in your favour, and soon! Stay upright, my friend! Best of luck!
Thanks for the feedback -,I’ve got it back now and I’m very happy with it. There’s a playlist on the channel for the full story. Thanks for watching 👍🏻
Sorry to hear of your troubles. I have a 2020 Street Glide Special 114, but only have 6k miles on it. So far it's been solid. Getting ready to do exhaust with cam and a tune next month. It sounds like you got a lemon :(
Enjoy those mods once you get them done, sounds like your bike will be going from strength to strength. Thanks for watching and for the positive feedback 👍🏻
I’ve owned 5 Harley’s, one I bought used and the others were new. I really liked the motorcycles especially one that had a twin cam 103. A lot of the ownership experience depends on the quality of the dealer. I bought three bikes from one dealer because the salesman was good. But when I had a problem that same dealer was piss poor in the service dept. they would lie and make excuses why the bike was not fixed and then told me they could not find the problem. When I brought the bike to another dealer in a different city, they diagnosed the problem right away and the engine was replaced and was repaired in seven days. So I believe that the quality of the folks running the dealer really make the difference. I no longer have a Harley but ride an 18 year old Honda VTX 1300. A simple back to the basics bike without all the tech.
It’s really sad that your experience of ownership happiness is dependent on the honesty and ability of an aftersales department not being able to do their job properly. Thanks for watching and the feedback of your own experiences. Glad the other dealer got you sorted. 👍🏻
Really sorry to hear this, had two m8 Harleys and never had a problem: so far but my dealer Maidstone Harley have been great. Hope it works for you in the end.
I had a 2020 I was t boned on that I loved. Now a low rider ST fan. It’s not machine to wrench on that’s for sure but I’ve got a 2003 Evo sportster for that.
And the finger pointing starts. Honest reviews are always appreciated. Your restraint and low ego mode truly help us understand. Bravo. I am considering a 2024 RG. Now, thinking. Our local dealer has a good reputation but I wonder if this is enough. I wonder if “customer service” is different for HD in each country.
Thank you for your honest feedback. Looking at a 24 RG I’d say go for it. Just be sure you’re near enough to the dealer should there be any problems. For me my supplying dealer has the stock of the bike I wanted whereas the local dealer that fixed the issues is five minutes from me. Going back and forth to the supplying dealer was over four hours minimum travelling time and I vow to never go there again (it’s that much of a nuisance) Oh and HD U.K. are not interested in any problems you might have, they just reply telling you how good your local dealer is and to bear with them 🤦🏻♂️ Thanks again for watching and good luck with whatever choice you make 👍🏻
You have my sympathy. I've owned Harleys since 1986. The 2021 FXLRS is my fourth and the best yet. Smooth, powerful, handles, stops and no problems at 25,000km (touch wood). I have mates with other model M8s of the same vintage with no issues. However I never had a warranty issue resolved on any vehicle by a dealer. I always had to finally resort to investigating and resolving them myself. It seems there is no urgency once they have our money. Perhaps the engine management systems are smarter than the service teams. I hope your bike is sorted soon and can enjoy the ride. The M8 is great when working properly.
Thanks Rolf, bike is back with me now (videos are in my playlist) Love the bike but you’re right, the dealers have your money and everything else is on the back burner at least initially. Glad you’re loving your latest bike. They really are a beautiful thing when they’re running like clockwork. Well done on sorting your out yourself too. Probably for the best too? Thanks got watching and taking time to comment positively 👍🏻
Get urself an evo based harley, it gives you the freedom to upgrade to an s&s big motor, go back to non canbus wiring and you won't look back. Harley dealers will tell you all the problems with the M8 have been sorted, they haven't. With 16k you could have an evo based harley of ur dreams with every toy possible fitted to it and 100% reliability. 😃👍
In my opinion this bike needs to go to the dealer you bought it from until the issue is completely resolved. No half measures, the bike must be fit for purpose and of good quality or you need a refund or a different bike. HD will know about the issue and have to fix it, by law.
Good solid feedback. I have the bike back now (there’s other videos on the playlist) Thanks for your feedback though as really constructive. Thanks for watching 👍🏻
My first brand new bike was an 06 Street Glide. After a proper warmup the bike would shut off unexpectedly while riding. The dealer tried to fix it. It was in the shop for nearly a month straight. When I got it back it had the same issue with more back and forth with the dealer. I sued Harley and got an 07 Street Glide which turned out to be a good bike. I kept it for a year and put about 12000 miles on it when I traded it for a Kawasaki Concours which I still have. Before the 06 Street Glide I had a 94 Fat Boy. That was a good bike which I put about 40000 miles on. I did end up replacing leaking base gaskets but had no other issues. I wish I kept that bike.
Strange the 06 couldn’t get right. Wonder if they ever fixed it or just broke it for parts after you got the 07? I’ve had cars that I wish I’d kept. Worth next to nothing when I had them in the 90’s, now would be work fortunes 🫣 Thanks for watching and the constructive experience feedback 🤙🏻
I ride a 2006 Suzuki Boulevard C50T I bought new and have been riding almost everyday all year round in all kinds of weather and road conditions and I've never had to do anything but routine maintenance on it even though it's got thousands of miles on it now
I noticed that you have said you finally got it fixed . Happy for you and hope no more serious issues come up for you . I bought me a 2012 Road king with only 5300 mules on it last summer and I love it . The 103 Twin Cam engine is a good one and I was told I'll get a lot of miles out of it . I may be going with a Stage1 upgrade pretty soon . Other than that I'm gonna leave it alone . It has plenty of power for my needs , and just a great bike . Thing with Harleys as you already probably well know is , Keep Up On Maintenance And They Will Go For A Long Time . Enjoy your bike and glad you finally got your issue resolved !
Thanks Rick. You enjoy that bike you’ve got too. Stage 1 should make it run that little bit sweeter and better fuel economy (or gas mileage to you in the U.S. 😉) Thanks again and ride safe 👏🏻👏🏻
@@David-og7dihad a 2019 sportster and traded it for this sport glide… no going back now. I do have the bike back and it’s behaving itself. Playlist is on the channel. Thanks for watching 👍🏻
Have someone smoke test the intake side of the engine to verify if it is an air leak, hot and cold that will let you know if your chasing a ghost with the intake or there is another problem. Good Luck.
I was seriously considering buying a Harley touring bike. Not anymore. From what I've been hearing a lot of the dealers here in the states aren't any better than yours. Good luck with all this but I have to say, I agree with some of the other comments here. At this point they either owe you another bike or a refund.
Wish you the best of luck, Harley has a soul and I totally understand that. I had a 1987 Electroglide Classic, loved it, but after two years on the Evo engine, which wasn’t a problem, every 6 months I would lose a volt pack and battery, it was like clockwork. Still riding now but I ride a 2016 Honda F6B, and like a Honda not a single problem. But I wish you many happy riding years on your Hog brother!
Fantastic feedback thank you… as you say I know there are more reliable more robust bikes out there but you’re right, this one has a soul! I had a Honda before and it was flawless. Maybe one day I’ll go back to one. I have the bike back now, playlists on the channel if you wanted to see. I’m going to enjoy this HOG for the foreseeable future 🖖🏻👍🏻🤙🏻 Thanks for the positive feedback and thanks for watching
2017 Road King with 107 M8, 56,000 miles across Europe and Nordkapp last summer, zero issues! I’m sorry to hear you have these issues. I’d personally ask for a replacement bike, otherwise I’d sue dealer and manufacturer at the same time.
You’ve got a good one that’s for sure. Thanks for the positive feedback and for watching. Hopefully I will have the chance to do that kind of trip / miles on mine one day 👍🏻
Eric is completely correct. This is absolute BS and they should have put you on a new bike months ago. One reason i will never buy an M8. I will ride my 88 til it dies and then rebuild it. Thats just crazy mate
@@aaron.black107 I believe they are in Watford. I was a U S Navy Sailor stationed in London in 2006 and was able to take me Harley over to the UK with me.
@@robertking5701 wow you don’t hear American stationing in the U.K. every day.. hope you enjoyed your time here? Friend of mine (European friend) lived on an estate near Bicester, (in the Oxford direction) and everyone there were US military but stationed here. They had their American cars brought over the lot. Must have been nice to have your bike here with you too albeit a Harley really belongs on the U.S. roads. I’m going to California again in May. Trip to Laidlaws too is on the agenda 👍🏻
My 110 TC does get hot but has none of the problems my buddies 117 M8 has been having. My local dealership keeps trying to get me to trade my 2017 Dyna Low Rider S in for a new bike. Not happening. Best of luck my friend. I hope you get it all sorted out.
Thank you thanks for watching… there’s a final update video in this series now have a watch. I would say trade in for a new bike at your peril. As wonderful as it sounds to have the newest model it’s not always as straightforward as it should be. Thanks again for watching and thanks for the positive feedback too 💪🏻🤙🏻👏🏻
It sounds more like an ECU problem to me. Find out your country's lemon laws and begin legal proceedings or take it to another dealer who might know their @#$ from a hole in the ground. They can't tell you which shop to take it to.
I would say Harley Davidson U.K. are not interested one little bit in any help to their customers… it’s all out on the dealer. Thanks for watching, thanks for the feedback. Made me laugh too. Full playlist is there if you want to see the whole saga.
Just came across my vids here.. and glad i watched, i can tell by your demeanour you are a stand up guy. I really feel for you. I'm in Australia, yes i do ride a Indian and not here to say buy a Indian..lol. they have issues too at times. But as a fellow rider i feel your pain. I wish you all the best and will sub up to keep up with your problem.. cheers from downunder
Thank you for your kind words… really appreciate the support with the sub too. One day hopefully I’ll have an Indian in the garage too. Serious bikes with serious power straight from the box. Watching from Oz too, really cool 😎 Ride safe 💪🏻
@aaronblack001 no worries... I'm dealing with a issue too, not in the scheme you are but still frustrating. 2 big laps around Australia have kept me busy.. looking forward to that big trip of yours when you get to it.. cheers
@@aaron.black107I used to own a Ducati st3.In the two years i had it i had sixty five warranty claims,had to be towed seven times and it was off the road for 4months.I got absolutely no satisfaction from Brisbane motorcycles which was the dealership in question or from the Ducati direct.Piss poor attitude from both parties.
@@JoshuaRoberts-kq9cs that’s horrendous. Wow! Not what you expect when buying anything l can think of? Talk about put you off the brand. Wow. Thanks for watching and sharing your experiences 👍🏻
Hi Kevin, thanks for the feedback. These other videos on the playlist explaining a bit more and what the cause of the issues were / how it was fixed. EPA work at play I think it comes down to mate with these later models that never had problems before but do now. I’m not alone in my symptoms, I’ve met others with 23 bikes and the same issues. Thanks for watching 👏🏻👍🏻
Warranty is like insurance. They expect you to pay, but when it’s time for them to do their part, it’s almost impossible. Seems like a lemon product. I’m on my second M8, and they have been flawless. Hope you get your problem fixed.
Very true comment - totally get it. Hope I get it sorted too. If it was on a PCP or finance I reckon I’d have more weight with them but this will be the last chance I let them “try” and fix it. Thanks for watching and the comment nice one 🤙🏻
I had a bike ( not Harley Davidson) bought brand new with an issue with rough running . It was in the work shop several times without success. I took it to another dealer where it stayed for 10 months still with no success. I found out that it could only be replaced by the dealer that I bought it from . It was finally replaced but it cost me about $5000 . I feel your pain .
Unbelievable experience to have. Really not good. You must have been going through it there. I do have mine back now (playlist on the channel with updates). Thanks for watching and sharing your own experiences. Really appreciated 👍🏻
Hi dude. This is absolutely shocking, they're selling expensive junk & it doesn't look like HD give a toss, tantamount to a scam really. A friend of mine had similar problems with a brand new (South African built) BMW car which had £10k's worth of faults & BMW weren't interested. In the end he got the Financial Ombudsman involved & they instructed BMW to refund his money with an "inconvenience" payment on top. Hopefully you won't need to resort to this but it may be a solution.... Best of luck!
Thanks Ken, I’ve got it back now and I’m happy. There’s a playlist on the channel if you’re interested… and thanks for watching and your feedback, always appreciated 👍🏻👍🏻👍🏻
Sounds like you have been more than reasonable. HD dealer needs to get this sorted out for you asap. Sadly it sounds like you will only get this sorted with a lawyer.
Hi, thanks for the feedback - there’s update videos in the playlist if you wanted to have a look… think I might be lucky in the long run? Thanks for watching 🙌🏻
I’ve had five Harleys but my Heritage broke down twice and I was supposed to have towing coverage since I bought it brand new but nope, I had to pay $300 each time to get it brought to the dealer. Buy your bike used, you’ll save a bunch of money and the issues will have been worked out.
Very valuable feedback there Phil, couldn’t have said it better myself. I have the bike back now and sorted. Update playlist is on the channel if you’re interested. Thanks for watching 👍🏻
Have you checked the fuel pressure? My Harley-Davidson had the same problem, and it was the fuel pump and I had a small crack in the fuel line in the tank, change the filter and pressure regulator in the tank
Humour me. Try some H-D Winter Idle Boost in your fuel. I've used this on various Harleys over the years and it's helped with the condition you describe. I'm not confident it'll cure the problem but it'll only cost a couple of quid to find out. I've had 20+ Harleys over a few decades. No serious issues at all. Wonder if the later bikes are less good. If all else fails, trade it in for a later Twin Cam.
Thank you for the feedback - I’ll have a lookout here for the stuff you’ve mentioned. I think the later bikes (from my own experience) are not as good as the earlier model that is the same. Emissions and just general “make it the same but cheaper” is coming into play a bit. Thanks again 👍🏻
Sorry to hear of all your problems. I have a 2018 roadglide with the 107. I have at the present time 58000 miles on it and have never had any problems with it. Sounds like you just got a bad engine. I would be very aggravated also but if you could make it work, go to another dealer, not the 2 you have dealt with and try to work out a trade for another bike. With yours being practically a new bike maybe you can get a good enough trade in value to make it work.
I pay my local mechanic $100 to $200 to tell me what the problem is, then I fix it. I just changed the camshaft and crankshaft position sensors on the Mercedes I bought for the little woman. One was easy and the other was a bitch but I saved $750 over what the mechanic wanted to do it.
OK man. You need a tuner. A Vance and Hines FP4. Plug it in and go. Take it off when you need to. You can then control your own tune. But sounds like you have dealer issues. Don’t let it get you down. It will be worth it when you get it worked out ✌🏻
@@aaron.black107 check out the FP4 . I’m not saying that it’s going to fix everything, but it will eliminate your timing issues, and give you real time data via Bluetooth to your phone. Regardless of what the dealer says, you will know exactly what is going on based on the real time data 📈
I had very similar problems, though not on a Harley. I got a low mileage ex demo BMW R1200RT not long after they came out. It was an absolute dog. Problem after problem. When it worked, it was great. But I lost confidence in it & got rid. Hope you get your situation sorted out soon.
Thank you for your feedback - it’s heartbreaking to have these sort of problems with anything you love. Glad you got yours sorted. Thanks for watching too 👌🏻👍🏻💪🏻
My two buddies bought Harleys and nothing but trouble! Mine may not be American iron but it spends more time in my garage than in the repair shop like a Harley!🤔
I had a 21 FXLRS, thai built, that had 4 or 5 warranty jobs. From compensator that blew like a claymore and sticking throttle. I sold it back to them in the end. I’ve since bought an American made Twin Cam. Gone back to a Dyna. And i always question why I ever went to the M8!
It’s genuinely worrying to hear the problems you had with yours… unbelievable. Thai built Honda is excellent. Thai built Harley I don’t know 🤷🏻♂️ Thanks for watching and sharing your own experience 👍🏻
Hi Aaron, I feel your pain. On my 2002 Road King, Somewhat of the same issue, after a cam tensionor replacement, the manifold seal was off a little bit. I loosened the head bolts and rotated the head a couple of thousands until the manifould matched and re-torqued the head, there is "play" in both the cylinder and the head when they are being installed. Now if the rest of my issues were resolved.
I think someone needs to tell Harley technical what you’ve just said as they’re still stumped? Seriously though that would make absolute sense. Thank you for sharing your own experiences here as it may also help others in the future. Nice one. Hope the “other issues” are nothing too serious? Thanks again, brilliant feedback 👌🏻👍🏻💪🏻
I've in the past rejected 2 different Harley Sportsters and am done with the brand - I found out that Harley UK customer services are just an outsourced call centre whose processes point you straight back to the dealership each time - my issues were rust/corrosion related and cumulated with me rejecting the bike via the finance company (Black Horse) as the dealership, and Harley UK, told me I'd not looked after the bike and it was my fault all the paint was coming off the frame (this happened to two sportsters, each before they were 6 months old)..... bit late now but this is why I only buy vehicles using credit card for deposit or financed - in the end the finance company refunded me and went after the dealership directly - as per other comments if the warranty isn't doing it for you, I'd send it back to the supplying dealer with evidence it was faulty from time of sale (as you have the confirmation in writing/email hopefully from local dealer) and advise you are giving them one final attempt at fixing it ..... consumer rights are much more powerful than warranty
I feel your pain Aaron, I've started on a Suzuki, then 2 triumphs followed by a harley an indian 3 bmws back to triumph, best customer service by far was BMW, I've now got a triumph only because I wanted a T120 Bonneville, even Pidcocks who do triumphs and Beemers the customer service from the triumph side is awful, if you want a cruiser look at the R18s, if or when my bonnie goes I will certainly be going back to BMW
Thanks for the positive feedback Wayne, you’ve certainly gone through the range there. My brother is a BMW fan, not just the cars but the bikes too. Always has positive things to say about them. One day I’ll go for a GS I suppose? Thanks for watching 👍🏻👍🏻👍🏻
Honda and Triumph build bikes in Thailand with great quality, so it isn't that it is being built there. Well, other than Harley not setting up production properly of course. They should replace the bike or give you your money back.
I can only agree, I had a 2021 Honda built in Thailand and it was flawless. Heck every Ford Danger we have here in the U.K. / Europe is Thai built. You’ve probably hit the nail on the head ref production being scrimped on. Thanks for watching and the positive feedback, really appreciated 👍🏻
I’ve got a 2015 103 street bob which I’ve owned since new. At 8k miles TPS failed. 13k CPS failed. 18k abs sensor failed. Now 24k it’s got a massive electrical fault. It’s been in mechanics shop for 6 months and he reckons it needs a new BCU regulator etc. so probably £1k plus worth of parts and labour. On the flip side both wife and I have 883xl sportsters (2010 and 2013 - my 2013 was bought from the mechanic as a spare while street bob is off road). The sportsters are simple, old fashioned, without fancy gadgets and consequently they work. In fact my 883 is going in for a 1200 conversion next week. If the street bob (£11.5K new, probably worth £8k if it was a runner) is terminal, I’m going to scrap it and switch to British classic styles eg triumphs etc. Much more reliable and all independent garages can work on them. If you look online at UK HD dealerships, you’ll see loads of them are going bust. HD globally are in real trouble and they’re trying to cover their losses by mass producing naff machines that break after a few years. The sad thing is….. every HD commercial or glossy promotional photo goes on about ‘freedom’ and inevitably shows a guy riding through the mountains. What it should really show is the same guy round the next corner, desperately trying to get a mobile phone signal to google his bike’s latest vague error code…. Anyway…. Thoughts are with you and your HD issues. I feel your pain. I’ve L&S, please feel free to L&S to my channel 👍
Your feedback has made me feel disappointed, scared and laugh all in the same minute… scary as what’s down the road for my bike someday hearing of yours but laugh at the marketing idea they should run with 😂😂 brilliant. Sad truths there th ough being serious. Really not good. Thanks for L&S really appreciated. Thanks
@@aaron.black107 if you look at HD over the decades, they’ve had ups and downs with either mechanical or electrical issues. If you’re prepared to invest in improving and maintenance, you can have a bike for life. Especially with their relatively simple engines. However it seems they’ve tried to go down the techie route and it’s not gone too well for them ie. No one buys HD for built in sat nav’s, or multi sequential all singing and dancing EFi. They’re bucket list bikes. But they’re trying to sell us a new one every 3 yrs instead of sticking to making bombproof bikes that last a lifetime. And they’re too expensive to keep changing anyway. Just watched your latest vid… glad Maidstone HD looked after you. I bought mine from lakeside Essex, which folded a few years ago. I’m midway between Newmarket and Maidstone dealerships now, so having to rely on an independent mechanic. He’s really good. So good he’s booked up months in advance which doesn’t help 😂
@@bikeroffthebeatentrack mate you’re spot on again! With all of that information. Totally agree. I’m from Essex myself (before I met my wife and moved to the dark side of the Thames) so I do remember Lakeside Harley. Shame it went a few years back. I did buy mine to have for life - or that’s what I was planning for. I don’t know now though 😂 Thanks again
Sounds like you have bought a pup!!. Did the same and had the same warranty problems with a royal enfield there warranty department makes harley look brilliant lol. My bike developed a engine knock enfield didnt want to know!!. Have a 2009 harley softail classic now perfect no problems at all!!.
Sorry to hear of your hassle with the bike mate. Both dealers sound useless to be honest. How can they not plug it in to there diagnostic machine? That tell,s them what the problem is. Have they turned up the idle, to see what happens once it warms up.? Is your Ecm or Bcm module faulty?? . I have heard of blown head gaskets, but not a worpt head.? Intrested to find out the outcome now .. good luck
Everything you’ve asked is everything I’m asking myself. Think the world is getting worse day by day… you can’t pay someone to do a good job of anything anymore - I’m a firm believer of that. My thoughts are the head has been machined wrong from the factory. That’s why I said if it is this I won’t be alone, there will be thousands more?? Thanks for the feedback, also makes me think I’m not going crazy hearing someone else asking the same questions as me 😂 I’ll post any more info once I have it. Thanks again
@aaronblack001 there is a TH-cam channel, Revolator Alf. He has same bike as yourself he might be able to let you know if he has heard of same problems? Don't know if you know his channel 🤔
If they still have tell them if it’s not fixed by a certain date I’d tell them to keep it should always take to the dealer you bought it from so you have that power to reject etc
HD Inc is unrecognizable. RIP HD Inc, 1903-1999. Overpriced, over-teched, undertested crap. F Jochen, FCVO, FVVT. Order your recall fix lead weight today.
You have rights, as a new owner under warranty if it's not right you are entitled to a full refund or replacement, start recording your questions and replys,you need them to admit they cannot fix it, then it's a refund,it's clearly a recall issue and they are ignoring it, best of luck,
I had the 883 similar problem a good few years ago my local harley dealer tried his best even changed the cylinder (rear) head and cylinder to no avail 😒 Harleys in the USA were worse than useless in the end got my money back will never touch a Harley again, now a rice burner
Wow not the sort of feedback I ever expected to see with a sportster 883 evo? Just goes to show you never know sometimes… madness they tried over and over and still couldn’t get it right for you. Shame also as like you say it’s a brand you’d never touch again. There’s an updated video now I have the bike back on the playlist. Thanks for watching 🤙🏻
I ride a Ducati Multi. I expected nothing but problems. Going into 8 years of Ducati ownership, I have only had two Clutch slaves break. Replaced the last one with after market Clutch slave. Problem solved. I have heard issues with all brands. HD is 6 billion in debt which I don't like.
Good to hear your Ducati ownership has been relatively stress free in comparison. Usually Italian made machines are not known for robustness. Beautiful machines as always but you know the drill. Shocked to hear those debt figures. Had no idea myself. Would really explain a lot. Thanks for watching and for your feedback. Great stuff 👍🏻
@@aaron.black107 Total debt on the balance sheet as of September 2023 : $7.36 B. According to Harley-Davidson 's latest financial reports the company's total debt is $7.36 B. A company's total debt is the sum of all current and non-current debts. HD has assets over 1 billion so they are actually only in debt 6 billion. Harley-Davidson has a total shareholder equity of $3.3B and total debt of $7.1B, which brings its debt-to-equity ratio to 219.1%. Its total assets and total liabilities are $12.1B and $8.9B respectively. Harley-Davidson's EBIT is $855.1M making its interest coverage ratio -53.5. It has cash and short-term investments of $1.1B.
Thanks for the positive feedback - I posted the final update 4.0 today to this video. Indian ownership is something that will come to me one day I’m sure Thanks for watching and taking the time to comment 👍🏻👍🏻👍🏻
I got my 2023 FXST model in vivid black in April of LAST year and I am hearing that color now is extra, My 2023 which has been UP GRADED to a 119 C.I. Screamin Eagle Stage 3 and it is Black. I had drag bars and an aluminum intake manifold installed on mine, and had my dealer do that before taking her home. I QUESTIONED THE PLASTIC INTAKE MANIFOLD ON AN AIR COOLED MOTOR, TOO. I did this up grade because she was in 3 times with a nagging rocker box leaks 280 miles-600 miles... so I got a discount on the stage 3, I said you are in there so do it. they put her on the dyno and found a bad transmission & they have done a BRAND new one. told my dealer that she had a howl when down shifting at 3rd to 2nd at lowest RPM. 3 times that she was in... WELL, I wish I had been wrong. I had asked them to run her while in before, and they said they all make that sound. guess this up grade was a blessing because the trans blew in 15 seconds on the dyno while finishing the fuel map on the stage 3 job. Now at 618 miles she has a new top end and a new transmission, they told the thousand mile check-up should moved up 1600. Mine was done in the Pennsylviana plant, USA layoffs and firing was an issue their. I SUSPECT THE HOSTILE WORK ENVIRONMENT DUE TO the pandenic hurt the workers mental state, and build quality. Thanks for your work. I have not ridden her much since because of single digit temps, rode the other day in 10 degrees so far so good. I do not think you are alone. My dealer has been great and he was the only dealer that helped me because I had a cash, no financing stand. stay in the wind.
Wow! That’s all I can say!! Stage 3 too. Sounds excellent! Also as you say you’ve been lucky to get everything sorted now but shame it wasn’t going to last in the first place. I had a sportster before with an Evo engine and it never missed a beat. Was wonderful. My bike now is delicate in comparison to that… shame. Thanks for watching, commenting and the sub (if that was you) and bring on the summer!!!!
HDs worried about weight 😂😂😂 I have a couple of friends with HDs are it seems they are only interested in selling new and you are tied into their world. Good luck and there are plenty of quality built bikes out there.
Thank you David. I do love mine and now I have it back working as it should I couldn’t be happier… fingers crossed it stays that way. Update videos are on a playlist if you wanted to see the full story. Thanks for watching and for the valuable feedback too, really appreciated 👍🏻
The key word here is "Thailand" If your bike is sold in the UK and is manufactured in a third-world country quality is not the same, and if it is made in America workmanship is made by UAW union workers who are conceited and hooligans, sorry mate but you are in for the long run. If you were in America you would have a better chance to have a lawsuit or something to assist you with this never-ending bullocks train from HD. Thanks for displaying my flag.
I think you may be right…? The flag, I got married in the U.S. and it was one of the props left over after the party when we got home. I was never going to leave that behind 👍🏻👍🏻👍🏻 Been to the U.S. 13 times, and going again this year, love the place and only with it was my flag too 👌🏻
I have a 20 yr old vtx1800 Honda. It has 132k klm on it & has never once stopped. Normal maintenance parts in servicing. There’s a good reason I didn’t buy a Harley as I watched all my friends have nothing but endless issues
@@aaron.black107mate honestly I’d cut my losses & get out of it asap. Get a low milage big jap cruiser .. I see them about with just 10k miles on them, a lot of garage queens that are pampered or even an Indian. I’ve just seen this shit get worse on Harley’s. Don’t get me wrong, they have a lot of fun factor but as a working wages man I couldn’t put up with the poor quality of Harley. That & the continuous head space worry
I have a new Honda CB1000R. The latest of many, many bikes. It came with a 5 year warranty and I have every confidence in the reliability and trustworthiness of both Honda and their dealership should anything go wrong. My neighbour has an elderly Harley, but he's also a retired professional mechanic.
@@m2menuiserie540 I bought a new Honda in 2021. 649cc smaller version of yours. Thai built bike also but was flawless and yes I’m sure the dealer would be able to resolve anything simply should there ever be a problem. I don’t have to keep my bike forever bearing that in mind. Hopefully I will but otherwise I may go back to it one day 👍🏻 Thanks for watching and the positive feedback 👍🏻👍🏻
@@aaron.black107 I think that scrupulous supervision of their dealerships is essential to the reputation and survival of any bike manufacturer. In my limited experience (now in France), Honda try to do this. With regard to your current, infuriating situation, I would take immediate action in the framework of the UK Consumer Rights Act (as someone else has suggested). Get all your documents into meticulous, painstaking order, and sue the arse off the bar stewards. Refund in full, plus compensation for the time you've wasted doing their job for them. Best of luck! If you cannot rid yourself of your passion for Harleys, then buy an ancient one (like my neighbour's) that has been lovingly looked after.
Not great at all - happy to chat offline but, in short, the original dealer should have disclosed the fact the bike was subject to a warranty claim. Your legal rights are with the original selling dealer and HD UK so, you need to raise a complaint with the MD of each to resolve it - you may have legal recourse if the fact a warranty claim was not declared at the point of sale. Re the Thai comments, they merely assemble in Thailand and the 107 is still being manufactured and is reliable, so it could be a one off of that particular motor (casting) or similar.
Reassuring feedback. I was pretty sure that would be the case as you’ve said. I’ll keep you all posted on how I get on. I know the 107 is still being produced I just meant the Sport Glide was stopped in 21 for the US market with production now in Thailand. I had a 2021 Honda CBR assembled on Thailand and the bike was faultless. As good as any Japanese bike. Just didn’t know if they were machining the parts there or just assembling and maybe that being the difference hence why I have this problem? Thanks for watching and the positive feedback / advice
the motor is USA made, the pistons Austrian etc. - what I'd be careful of is asking / instructing the other dealer do work to 'rectify' an issue that was present prior to purchase - you do not want to compromise your legal position or rights to redress and the other dealer working on it could muddy that - the original manifold is fit for purpose otherwise mine and others would be suffering etc. and HD would have recalled - so your fight is with the original seller / HD UK @@aaron.black107
Of course but sadly as I was not aware of the original dealer warranty issue before purchasing and having my local dealer try and rectify by fitting a cast part I guess that’s already going to go against me. Shouldn’t do as just proves I wasn’t aware of anything and surely the original dealer can’t try and wriggle out of it pointing blame to me as I would never have known. I’m also guessing the 107 has a smaller inlet than the bigger M8’s hence why all the others in the past may not have been suffering like mine (or they’ve just changed the plastic composition from 2023 that’s now failing)? As said in the video. Both dealers are fully aware of the issues my MY is having and were not trying to hide this from me (like they were pissed off with the standard today themselves)
Kawasaki Vulcan. Quick as F. Bullet proof engine. Choose between looking at your harley in a garage because its not working or actually riding and enjoying a super reliable Kwaka.
Firstly i wouldn't personally ever buy anything mechanical made in the US. They are not known for their mechanical engineering excellence. The suppliing dealer is jerkiing you around and youve been way too nice and polite to them. This needs to stop and you need yo get tough with them. As another commented revert to the law to get them to do the right thing, the bike is not fit for purpose as @ericbrown6591 said. Demand a new bike otherwise you will invoke the 2015 act and take them to court. That should make them sit up.
Really appreciate the detailed feedback. I’ve actually got the bike back now and resolved (for now) there’s a playlist for it on the channel. Thanks again though for the very valuable detail and thanks for watching. Really helps thanks 👍🏻
Mate of mine had one of the"new"Nortons,back and forth all the time to dealers just wouldnt run right .Missed his best opportunity to resolve things when a fuel line burst just a short distance from the dealers after picking up after latest fix.Sprayed the bike all over with petrol unfortunately he isnt a smoker and had no matches and he was also covered in petrol himself .If it was mine I would have taken the chance and rubbed two sticks together.Get rid of the Harley,its a demo and a dud. Every time you ride it youll wonder if you will get home
Funny story about your mates Norton and the fuel leak - I’d have done the same as you I think 🤔 Bike is performing as it should do right now… it’s got the next few months to behave itself and totally win me over. Any more probs and it’s going back. Thanks for your feedback and for watching… really appreciated 👍🏻
Check the playlist, got it resolved now. Long and painful process but explanation of how it got sorted is up there. Thanks for watching and for the feedback 👍🏻
Hi I have a 2023 fatboy 114 and my tick over is terrible I was told it ticks over on one cylinder to stop the engine overheating I only have 1200 miles I will look into this further after hearing your story
Hi, the EITMS does knock it down to one cylinder to help keep it cool once hot, it shouldn’t have problems idling all the time though what mine was doing. Clearly something else was wrong. Sounds like yours is just like mine was. There’s some update videos in playlists on the chsnnel, have a look it does explain things how I got this resolved in the end. Hope you get sorted and thanks for watching 🤙🏻
Consumer rights act as mentioned. Have an engineer do a report before hand and itemise the process thus far. There is probably a trade system to follow just google it, should only cost you for the report and time of course. It’s just a lump of metal, return it and get another. 🤞
Sound advice thank you - more to the story to follow in another video but I’m bearing this info regarding consumer rights strongly in mind. Thanks again
You got what you paid for. You purchased the Harley now. Enjoy the Harley lifestyle. The second reason is I don't know where you live, but you stated you just had a two week holiday. Give any Harley mechanic a two week holiday, and he will need to be retrained after being off that long. Hope you get your bike fixed.
@@aaron.black107 I had all that stuff done as new when I bought the bike, so full warranty was on all. Have the front facing screaming eagle (I think) intake, which I like, but it kinda gets in the way a little when on the highway bar (mustache bar)
I moved a couple years ago, lost the Dyno sheet they gave me. The bike was just over 1hp/CUI like 116 or something but torque is what this thing does best, 127 Tq if I remember right.
I wouldn’t read too much into the awards, there’s so few dealerships in the UK and some favourites with HDUK. I can’t speak for your or anyone else’s Thai bike, but my 2021 Breakout I’d argue is actually has a slightly better fit/ finish than the US built 2018 version I had. You said you paid cash but if you used a credit card or visa debit card from your bank to pay for any of it, you should have additional cover from your bank/ card provider also which is an avenue worth exploring. Eric is also correct re: consumer rights act although they will be allowed to make a deduction for (albeit minimal) usage. We’re all different but based on my own personal experience when I’ve had a car/ bike go wrong I’d be getting rid and getting something else as it will be always be a nagging doubt in the mind that it may happen again.
Thanks for the positive feedback. No credit card involved sadly as was all debit card (plus trade in of another bike with no finance) Understand where you and many others are coming from regarding getting rid. If this issue can’t be resolved then I’ll be going the legal route 100%
I had a problem with mine that no one could fix and I was even told it was my riding at fault... hahahaha... Continously cutting out at the most dangerous places, like roundabouts, junctions, traffic lights etc... Also the engine would surge horrendously,, eg. when trying to slow down it was speeding up.... No one could fix it, so I got rid of it...... I spent a fortune on that bike and it was a looker... Couldn't put up with it any longer such a shame but my safety was compromised I felt...... that was a 2007/8 Dyna.
Such a shame - can’t get my head around how they couldn’t fix it and said it was your riding 🤷🏻♂️ Shame as it put you off a brand by the sounds of it… something that should have been an amazing experience let go. Sad. Thanks for watching and sharing your experience 👍🏻
@@aaron.black107 oh it only put me off for a while…. I am cracking on a bit so went for a Sportster 48…. Lighter and good for knocking around the doors 👍🏻😂
@@GlennWWlove it. Pal of mine from my local, he’s just turned 70 and last year he traded in his 2013 Dyna (what he loved) for a late 48 for the exact same reason… he said he can chuck it around everywhere compared to how much bigger the Dyna felt to him. Thanks again mate 👍🏻👍🏻👍🏻
I just wonder if someone hammered the bike before the engine was properly run in. My dealer always uses a lead guide when someone wants to road test a bike, this protects those new bike demonstrators from the hooligan element intent on thrashing them. I'm on my fourth Harley, a used 2018 Road King bought in 2022 and apart from the harsh rear end now cured by a set of Ohlins have had no problem with it now on 16K miles. I would see about getting your money back because the bike is clearly not fit for purpose, maybe offer to trade it in for another with the price you paid for it as the trade-in value.
Hi Pete, thanks for the feedback. I do have the bike back now fixed. The dealer kept trying with the cast manifolds and finally got one to seal but it still wasn’t running right. Further videos on a playlist on the channel. Your tight though about test rides and people abusing them. I’d like to think though any used bike you buy would be subject to the same fate from the previous owner? You never know eh? That’s why buying the demo I thought would be ok especially as it’s not like an R1 or a 1000RR that you’d expect to be hammered? Thanks for watching and the positive feedback. Really appreciated 👍🏻
This will be the last one I buy for sure. In the U.K. we will not have any petrol or diesel cars / bikes supplied new anymore after 2030 unless the law changes by then. Thought buying this bike would tick the box for me with a long ownership while we still can. Can’t even get the first 6 months right, who knows where this is going to end up?
The US is circling the drain as well with stupid all-electric mandates in the future. In the meantime, burn dead dino's and make the greenies cry. If you want a vintage motorcycling experience that won't break the bank, get a Royal Enfield. I have a 500 Classic and it's a total joy to ride in a funky retro style. Not fast, not high-tech but dirt simple and downright fun. My BMW R1200RT takes care of the go-fast/high tech needs. No more HD for me. Sold my electra glide and never looked back.@@aaron.black107
Spot on there I think… Euro5 emissions hasn’t helped and trying to drive mass produced bikes into it. Crazy. Thanks for the feedback and for watching, really appreciate it 👍🏻
@aaronblack001 I think you're right about the emissions thing definitely. Hope you find your solution whatever that may be and get back on two wheels ASAP. I love all bikes, hope you find what works for you. Ride safe 🤙🏼
Every once, in a long while, I start thinking, I might buy Harley. And then I see videos like this, which are abundant on TH-cam. And I promptly get that thought out of my head. Sorry about your troubles.
It’s been absolute torment. Crazy. It’s fixed now and it definitely makes up for the aggro it’s been so far. Awesome machine. I’d like to say I’ve just been unlucky but I don’t know? Pretty sure you wouldn’t have these kind of problems with a honda or alike but ride one of these (that works as it should straight from the box) and you’ll want one too!
Thanks for watching and the positive feedback
I’ve owned five Harleys in my lifetime. Each one was a short term love affair. But I will admit they do ride in a very special way.
for real. I've had three Suzuki cruisers and now a Honda only got stranded once by one of the Suzuki's... I expect if I'm going to be paying more for the bike I want more bike not to be left stranded.
Badly 😂
What you never see on youtube is the thousands of HD owners who have been very happy with their bikes since day one! I'm 64, on my third HH (Sportster, Softail Custom and now a Nightrod Special). The videos I see on youtube never have anything to do with the bikes, but with specific dealerships and their service.
Under the Consumer Rights Act 2015 your bike is not fit for purpose and you can ask for replacement of you money back. You’ve given them the opportunity to repair but they have been unsuccessful therefore you can request one or the other.
Very interesting… thanks for the feedback 👍🏻
This is going to sound odd but although my harley 107 hasn't given me any problems ( till my fork seal blew today anyway 😅) , I've found a few problems with it that are probably down to poor manufacturing. I spoke to a local independent harley mechanic and his take on it was basically they're full of potential problems from the factory, all of which can be addressed by swapping out original parts for aftermarket. I've done a full s&s camchest upgrade on mine ( did the work myself after buying a few special tools, cam bearing puller etc ) to hopefully prevent future problems, original camshaft was showing excessive wear on the lobes at only 6500 miles. Wheels were rusting quite badly inside when I recently removed them to fit new tyres, hopefully I've nipped that in the bud. If I were buying another HD, I'd buy a low miler on the used market at a significantly lower price, and upgrade all the potential weak points to make the bike better than factory fresh. It seems the aftermarket make a better harley than harley themselves do.
@@TheLeevtr many true points there… sadly I’ve learned just from the comments on here alone that Harley Davidson as a brand comes with a massive potential to split people down the middle. You either love or hate them. Me I love them but they do certainly have their faults. Luckily coming from a body shop background I know everything can be fixed, just depends on how much time and money you want to put into it. Buying new (or a used demo bike) you expect to get a pretty good version of what you’re expecting - he’s it’s going to fail on me in the future and have its own specific set of problems… just a shame mine come with them from the factory 😬😂
I've heard nothing but horror stories about the M8 engine, no matter what size. Coming up on 15,000 miles on my Indian Springfield, no issues at all other than the initial Key Fob needed to be replaced and a VCM refresh for a gear indicator issue the first week of ownsership. Has been error free ever since. I wish you well on getting your bike repaired and trouble free. No one likes paying that amount of extraordinary money and being hassled with problems.
@roguecheddar6252 Problem with Internet is it's only bad news posted. Lots out there now with huge mileages still going strong. I did upgrade mine mostly to prevent future issues, lifters and oil pump being the main ones.
Hi, I have been there, with a similar issue on an Indian FTR 1200 back in 2020 and the dealer couldn't fix the problem, and they were emailing technical in the USA back and forth for about a week, and although I did have a demo bike, I was not happy, and when I went down to to my local dealer to check on any updates, I noticed that my new Indian was left outside and was quite dirty, my bike only had around 30 miles on the trip. So, I went inside and asked to sit down with the sales manager who sold me my bike, we had a robust discussion, and I got a full refund! And I then purchased another new bike. You have always got your consumer rights laws on your side! 😊 👍
Thanks for your feedback from your own experiences - such a shame we have these issues. The dealer certainly let you down also at the very last hurdle. Glad you got sorted in the end and thanks for watching 👍🏻
This is exactly why I, along with many others, have clung relentlessly to our carbureted EVO's. Infinitely rebuildable engines and old school tech that everyone understands.
I get it. 100%
Thanks for the feedback and watching 🤙🏻
I had a 110,000 mi on my twin cam pretty decent engine.
I’m not sure we’ll hear the same of the M8 one day? Thanks for commenting and watching my video 🤙🏻
@@aaron.black107 I haven't heard too many bad things about the M8 yet. Of course you're going to get the odd one. That's a lemon.
@@aaron.black107 No chance, the M8 is to complicated for the average Joe to repair and Harley won't fix bikes after a decade. Eventually they will be to difficult and expensive to keep running and they will end up in the scrap yard.
The EVOs will still be going strong.
I have had my Sportster for 25 years and 400,000 miles on the original engine. I love my Sportster 883.
You don’t get any more robust than that! Great to hear 👌🏻
Thanks for watching
I believe the Evo Sportster to be the most trouble-free engine the Company ever bolted together.
@@jamesorth1521I believe so too (now)
I had major 2018 M8 117 issues on my brand new CVO Limited. Bike would sump and overheat and melt the top end every 600 -800 miles. 3 times..Harly tech rep involved....still did it. My dealer Bergen County HD in NJ got Milwaukie to take the bike back and gave me a new 2019 CVO Limited. I have 35k on it now. Zero issues. My dealer is the best around and always has been. I've been doing business with them over 30 years. Props to Liz who was all over this and the service department who was all over this.
Great to hear a success story when you had a problem like that. And to hear your dealer were instrumental in getting it sorted too. Think we all could do with after sales like you got there.
Thanks for watching and taking the time to comment.
Ride safe 🤙🏻
My 2018 sport glide was built in Thailand also so its not just the later models. Thankfully I've had absolutely no issues with it. Hope you get it sorted.
Posted some updates now, have a look.
Thanks for watching and taking the time to comment, appreciated 🤙🏻
Your bike is in the wrong dealership now going by my experience with them, the supplying dealership should take up all the claim and resolve the problem.
Happy to talk of line.
Agreed but… my bike went back to the original supplying dealer and was given the all clear twice (once before I owned it) but it was never right. My local dealer have seen my bike twice and both times said there’s a problem that the other dealer didn’t see (even though clearly there is an issue)
Dealer networks should be united across the network. If I’d bought a bike in Scotland but moved to the south for example a dealer on the south coast would now be dealing with it. Same difference I’m having. It’s a four hour minimum around trip from my house. I’ve done it three times now and not doing it anymore to an award winning dealer that I have no faith in.
I've been posting the following on several sites and getting very little feedback, so I'll post on yours as well. The M8 is a poorly designed motor. My 2017 had blowby directed through the air filter which gunks up the air intake system, leaks down the side of motor, and causes carbon build up on the heads leading to loss of compression, loss of horsepower, and reduced engine life. Blowby should be redirected back into the engine to be burned off, as it is on my Kawasaki. There was oil transfer from the engine to the clutch. Check your oil. Has it gone down? Open the clutch cover. Does oil spill out? Engine oil is filtered AFTER the oil cooler. See Kevin Baxter on the M8. When I ask if Harley has fixed these issues, I hear crickets. The owner is expected to spend thousands to fix this crap with after-market parts. Is the new 2024 any better? Nobody seems to know. Huh? I will never buy another Harley. My next bike will be an Indian Challenger.
Wow! Sounds like you’ve had enough of this engine that’s for sure. I hope I don’t suffer with the same problems as you once I get mine back?
Thanks for watching and taking the time to comment and ride safe
The other harleys have that crank case pressure delivered back to the engine the same way.
I sealed mine off ( not an m8 ) and have the crank case pressure relieved out through the cam case.
There are other ways.
Possibly best to join a forum of enthusiasts so you can learn more about basics.
All you have to do to find out ALL the "problems" that, almost, NOBODY wants to talk about is Google "Problems with HD Milwaukie Eight" . . . It is an Absolute, "Nightmare" waiting to happen & to make matters even WORSE, the Dealers KNOW this, before they sell it to you . . . Don't Believe me, just Wait, you Will !!!
Get the external breather kit. It stops all the gunk going into your throttle body. The install is pretty easy.
@@budbower4764 I’ll certainly have to google that one as it’s new on me… think I know what it is? Thanks for watching and the positive feedback 👍🏻👍🏻👍🏻
Hi 👋, Aaron , I have just started following your issues, you are not the only one, if you do a lot of digging, you will find problems everywhere,
There is a very interesting guy over in the states who posts a comment every Friday night , I cannot remember his name exactly, but it is something like, GixxerFoo, he gives advice on certain parts of the bikes, and what to look out for, And gives advice on what parts to replace with upgrade, you would’ve thought that the price of the bikes that they would not have issues, I believe it is the worst thing that Harley I’ve ever done was having their bikes manufactured and assembled out of the country, Cost cutting, giving more profit to them, but ending up letting their customers down that have helped them build their name over the years, I believe you have been better off buying a older bike and spending the money on rebuilding it how you require it. I believe this way he would not have any issues., good luck for the future. I have heard you’ve got your bike back again.,
Hi, thanks for watching and your feedback. Think you’re right too, big shame they’ve moved manufacturing out of the country to save on costs and cheapen the experience of the all American brand. I do have the bike back now and I couldn’t be happier with it now it’s fixed albeit it should have come from the factory fixed already so to speak. I hope you’re enjoying watching my content and would appreciate a subscription to the channel if you’re able, all the support is appreciated and thanks again for watching and for the positive feedback. 👍🏻
Plastic intake parts and high temperatures what could go wrong! , this is the problem when a company is governed by bean counters and not engineers. I hope you get this properly resolved and enjoy riding again ,I have a 2001 1450 Softail in the shed but plan selling it and buying a Honda monkey (seriously) the amount of people with big displacement bikes that also have these and absolutely love riding has convinced me : )
100% and it seems the plastic part composite has gotten considerably worse over the few years they’ve been making them too.
Enjoy the monkey bike, Million Dollar Bogan took one to Perth and back so must be good 😎
Thanks for watching and the positive feedback
So sorry to hear about this nightmare. I stopped riding Harleys in the US. They are the worst on service and corporate is completely indifferent to their customers, in my opinion and experience.
I have many friends who feel similarly.
They are nice bikes, but unreliable and impossible to live with.
Thanks so much for your honest comment. It’s sad you’ve stopped riding them yourself for these exact reasons I’m suffering with. Hopefully 🤞🏻 I’ll get it sorted soon. Still in the shop now. Nearly 4 weeks now 😬
Thanks for watching and your positive feedback. Will post an update on mine as soon as I have it back 👌🏻
Thank you
Try raising the issue with Harley in the USA, their head office? To be honest I would by now be demanding my money back or a replacement bike. Mind they don't try and drag it out until the warrenty expires!
Thanks for the positive feedback and the sub. The lack of interest the U.K. Harley Davidson company has in the subject already doesn’t fill me with confidence. Then again 🇺🇸 company might be interested to know how the U.K. is not feeling either problems properly. Might be worth a try?
Thanks again 👍🏻
I feel for you buddy! I ride a 2007 Dyna twin cam 96ci, (with a 103ci kit on it) my local dealer has tried every trick in the book to get me to shell out £35k to buy a new bike. I'll stick with my Kansas built Dyna until I can no longer ride, nothing would get me onto a brand new Harley! Oh, and my local dealer has just gone to the wall (Norwich) !! lol. I really hope you get it sorted.
Thanks for the positive feedback and the subscription, it’s really appreciated. I’m so pleased with the new bike but I understand what you mean about the older ones being solid… my sportster I had before never missed a beat mechanically - just a shame I was a bit too big for it IMHO. I’d still have it now otherwise 🫣
I made a mistake of road testing a sport glide and the game was changed forever, that’s where it all started to go wrong 😬😬😬
The factory was in Missouri
@@MuleBlanchethanks for watching and the feedback 🤙🏻
HARLEY in Norwich is closed ?🤔
@@williamjohnson6517 Closed the 31st January 2024 along with the BMW showroom next door.
I bought a brand new 2018 Lowrider with M8. Had a few scares on it when It was very difficult to stop because the engine was idling at 2000rpm! Tried all the youtube fixes, that worked for a short time. It was still under warranty but the dealer from just laughed and said some of them do that, and said he couldnt look at it for several months. I eventually took it to another dealer, but warranty had expired. They fixed it by installing software updates that the dealer I bought if from, and had it serviced there 3 times, never installed. I ended up selling it and now ride a 98 Dyna Wide glide with evo engine. Its to my mind a better bike to ride, just not as fast, and totally reliable. Also not at the mercy of the dealers to fix it, as a carby Evo is very owner friendly for repairs if ever required.
Shocking experience you’ve had with your dealer too. Really not good enough. Amazing how individual your bike was behaving compared to all the other production models from the same time. Like mine. Just no consistency. Thanks for watching a feedback sharing your experience 👍🏻
The service dept at the dealership you bought it from should be able to make the case for warranty coverage on both cylinder heads.. it doesn't seem they have vigorously made the case! My plastic manifold is doing fine here in the Florida heat.. have not heard of people having issues with the manifold.
I’m not sure on earlier bikes but the 2023 MY is known to suffer with their manifolds (both dealers have told me this in the U.K.)
My supplying dealer, the award winning one I spoke of… not impressed as they’ve bodged the fix twice already. I’m not going to go quietly on this one 🫣
Thanks for watching and the positive feedback 👍🏻
My 1998 Evo Wideglide is still running well after many years of ownership, regularly maintained by myself. A lot to be said for simple mechanics and electrics and its a lean burn engine too. Hope you get it sorted !
There’s something to be said about the technology we’ve already had that worked and the newer tech that has all these problems… I’ve got the bike back now, playlist is on my channel for the updates / full story.
Thanks for watching and for the valuable feedback.
And that 98 evo wide glide will probably out live us all 🫣🤔😂
2005 Superglide here, TC88, best bike I’ve ever owned, no need to have the latest & greatest, guess I’m old school, I hope you get it sorted out, best of luck!
Riding my Harley since 1998, roadking, carburator, basic version. No worries all this time…
In my state if the dealership fails to repair the issue three times. It’s considered a lemon. The dealership has to issue you a full refund for the bike under the lemon law buyback. Unfortunately it sounds like you bought a bike that was built at 3 o’clock on Friday afternoon.
It’s just the luck I have mate. Bought a brand new house in 2013 - was moved out of it by the builders less than a year later so they could rectify flooring issues throughout. 6 weeks in total in temp accommodation. My neighbours all had the same treatment too in that case though as it affected all of us with that same house.
10 years later I buy a new bike and it’s been in the dealer trying to fix (this is the 3rd time now) and in total the ownership since last august it’s been in the shop for over two months of that 🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️
And thanks for the sub too 🙏🏻
Hi Stevie, thanks for the feedback and sharing your own experiences… overall I’m extremely happy with the bike now it’s sorted and just wish this whole bad experience was something I never had to contend with. Would have broken many others but I stuck with it and luckily my local dealer got me happy. I don’t think there’s HD owned retailer in the U.K. (or not that I know of) not like in the case that I spoke of in my work where I worked for the manufacturers retail group reporting to France. It was all so much simpler in all honesty.
Give them another try someday, even if it’s just a test ride it’ll still put a smile on your face 👍🏻
Thanks for watching and the positive feedback, always really appreciated 👌🏻🙏🏻👍🏻
Geeze bro, I'm sorry to hear about your troubles with the bike.......what a nightmare! I sincerely hope this is appropriately resolved in your favour, and soon! Stay upright, my friend! Best of luck!
Thanks for the feedback -,I’ve got it back now and I’m very happy with it. There’s a playlist on the channel for the full story. Thanks for watching 👍🏻
Sorry to hear of your troubles. I have a 2020 Street Glide Special 114, but only have 6k miles on it. So far it's been solid. Getting ready to do exhaust with cam and a tune next month. It sounds like you got a lemon :(
Enjoy those mods once you get them done, sounds like your bike will be going from strength to strength.
Thanks for watching and for the positive feedback 👍🏻
I’ve owned 5 Harley’s, one I bought used and the others were new. I really liked the motorcycles especially one that had a twin cam 103. A lot of the ownership experience depends on the quality of the dealer. I bought three bikes from one dealer because the salesman was good. But when I had a problem that same dealer was piss poor in the service dept. they would lie and make excuses why the bike was not fixed and then told me they could not find the problem. When I brought the bike to another dealer in a different city, they diagnosed the problem right away and the engine was replaced and was repaired in seven days. So I believe that the quality of the folks running the dealer really make the difference. I no longer have a Harley but ride an 18 year old Honda VTX 1300. A simple back to the basics bike without all the tech.
It’s really sad that your experience of ownership happiness is dependent on the honesty and ability of an aftersales department not being able to do their job properly. Thanks for watching and the feedback of your own experiences. Glad the other dealer got you sorted. 👍🏻
Really sorry to hear this, had two m8 Harleys and never had a problem: so far but my dealer Maidstone Harley have been great. Hope it works for you in the end.
There’s hope for us yet then mate! Thanks for watching and commenting positively. Ride safe
I had a 2020 I was t boned on that I loved. Now a low rider ST fan. It’s not machine to wrench on that’s for sure but I’ve got a 2003 Evo sportster for that.
My sportglide is from Maidstone, and they are great, But my problem is now serious and considering money back.
@@rustycan6966 sorry to hear that. What is the problem you’re having?
And the finger pointing starts. Honest reviews are always appreciated. Your restraint and low ego mode truly help us understand. Bravo. I am considering a 2024 RG. Now, thinking. Our local dealer has a good reputation but I wonder if this is enough. I wonder if “customer service” is different for HD in each country.
Thank you for your honest feedback. Looking at a 24 RG I’d say go for it. Just be sure you’re near enough to the dealer should there be any problems. For me my supplying dealer has the stock of the bike I wanted whereas the local dealer that fixed the issues is five minutes from me. Going back and forth to the supplying dealer was over four hours minimum travelling time and I vow to never go there again (it’s that much of a nuisance)
Oh and HD U.K. are not interested in any problems you might have, they just reply telling you how good your local dealer is and to bear with them 🤦🏻♂️
Thanks again for watching and good luck with whatever choice you make 👍🏻
You have my sympathy. I've owned Harleys since 1986. The 2021 FXLRS is my fourth and the best yet. Smooth, powerful, handles, stops and no problems at 25,000km (touch wood). I have mates with other model M8s of the same vintage with no issues. However I never had a warranty issue resolved on any vehicle by a dealer. I always had to finally resort to investigating and resolving them myself. It seems there is no urgency once they have our money. Perhaps the engine management systems are smarter than the service teams. I hope your bike is sorted soon and can enjoy the ride. The M8 is great when working properly.
Thanks Rolf, bike is back with me now (videos are in my playlist)
Love the bike but you’re right, the dealers have your money and everything else is on the back burner at least initially. Glad you’re loving your latest bike. They really are a beautiful thing when they’re running like clockwork. Well done on sorting your out yourself too. Probably for the best too?
Thanks got watching and taking time to comment positively 👍🏻
Get urself an evo based harley, it gives you the freedom to upgrade to an s&s big motor, go back to non canbus wiring and you won't look back.
Harley dealers will tell you all the problems with the M8 have been sorted, they haven't.
With 16k you could have an evo based harley of ur dreams with every toy possible fitted to it and 100% reliability. 😃👍
Thanks for watching and the positive feedback 👍🏻
I have the bike back now and trouble free… (for now)
In my opinion this bike needs to go to the dealer you bought it from until the issue is completely resolved. No half measures, the bike must be fit for purpose and of good quality or you need a refund or a different bike. HD will know about the issue and have to fix it, by law.
Good solid feedback. I have the bike back now (there’s other videos on the playlist)
Thanks for your feedback though as really constructive. Thanks for watching 👍🏻
Would be nice if someone at HD corporate would set their latte and croissant down, call the dealership and get this right for the customer!!
100%
Thank you for watching and the positive comment 💪🏻👍🏻
My first brand new bike was an 06 Street Glide. After a proper warmup the bike would shut off unexpectedly while riding. The dealer tried to fix it. It was in the shop for nearly a month straight. When I got it back it had the same issue with more back and forth with the dealer. I sued Harley and got an 07 Street Glide which turned out to be a good bike. I kept it for a year and put about 12000 miles on it when I traded it for a Kawasaki Concours which I still have. Before the 06 Street Glide I had a 94 Fat Boy. That was a good bike which I put about 40000 miles on. I did end up replacing leaking base gaskets but had no other issues. I wish I kept that bike.
Strange the 06 couldn’t get right. Wonder if they ever fixed it or just broke it for parts after you got the 07?
I’ve had cars that I wish I’d kept. Worth next to nothing when I had them in the 90’s, now would be work fortunes 🫣
Thanks for watching and the constructive experience feedback 🤙🏻
I ride a 2006 Suzuki Boulevard C50T I bought new and have been riding almost everyday all year round in all kinds of weather and road conditions and I've never had to do anything but routine maintenance on it even though it's got thousands of miles on it now
They don’t make them like that anymore… you’ve probably got the same life again of that bike. Thanks for watching and the positive feedback
Yeah mate, but the worst part about your Suzuki is being seen riding it.
I noticed that you have said you finally got it fixed . Happy for you and hope no more serious issues come up for you . I bought me a 2012 Road king with only 5300 mules on it last summer and I love it . The 103 Twin Cam engine is a good one and I was told I'll get a lot of miles out of it . I may be going with a Stage1 upgrade pretty soon . Other than that I'm gonna leave it alone . It has plenty of power for my needs , and just a great bike . Thing with Harleys as you already probably well know is , Keep Up On Maintenance And They Will Go For A Long Time . Enjoy your bike and glad you finally got your issue resolved !
Thanks Rick. You enjoy that bike you’ve got too. Stage 1 should make it run that little bit sweeter and better fuel economy (or gas mileage to you in the U.S. 😉)
Thanks again and ride safe 👏🏻👏🏻
Had a 1996 super glide, sold it for a 2019 road king. Man do I regret selling that Evo.
Beautiful bikes, both of them.
Road king is a big more technical these days though eh 😂
Thanks for watching and taking the time to comment
1995 FXD here....30 years and fires right up. Sportsters are great too.....plenty of them out there
@@David-og7dihad a 2019 sportster and traded it for this sport glide… no going back now. I do have the bike back and it’s behaving itself. Playlist is on the channel. Thanks for watching 👍🏻
Have someone smoke test the intake side of the engine to verify if it is an air leak, hot and cold that will let you know if your chasing a ghost with the intake or there is another problem. Good Luck.
Thanks for the feedback James, very informative and thanks for watching 🤙🏻👍🏻
I was seriously considering buying a Harley touring bike. Not anymore. From what I've been hearing a lot of the dealers here in the states aren't any better than yours. Good luck with all this but I have to say, I agree with some of the other comments here. At this point they either owe you another bike or a refund.
Thanks for the feedback 👍🏻
Wish you the best of luck, Harley has a soul and I totally understand that. I had a 1987 Electroglide Classic, loved it, but after two years on the Evo engine, which wasn’t a problem, every 6 months I would lose a volt pack and battery, it was like clockwork. Still riding now but I ride a 2016 Honda F6B, and like a Honda not a single problem. But I wish you many happy riding years on your Hog brother!
Fantastic feedback thank you… as you say I know there are more reliable more robust bikes out there but you’re right, this one has a soul! I had a Honda before and it was flawless. Maybe one day I’ll go back to one.
I have the bike back now, playlists on the channel if you wanted to see.
I’m going to enjoy this HOG for the foreseeable future 🖖🏻👍🏻🤙🏻
Thanks for the positive feedback and thanks for watching
2017 Road King with 107 M8, 56,000 miles across Europe and Nordkapp last summer, zero issues! I’m sorry to hear you have these issues. I’d personally ask for a replacement bike, otherwise I’d sue dealer and manufacturer at the same time.
You’ve got a good one that’s for sure. Thanks for the positive feedback and for watching. Hopefully I will have the chance to do that kind of trip / miles on mine one day 👍🏻
Eric is completely correct. This is absolute BS and they should have put you on a new bike months ago. One reason i will never buy an M8. I will ride my 88 til it dies and then rebuild it. Thats just crazy mate
Thanks for the positive feedback and thanks for watching. I’ll post updates soon (once I have some) 🤦🏻♂️😂
@aaronblack001 good luck brother. That wouldn't happen to be 3 Rivers HD would it?
No mate. Whoever 3 rivers are they’re probably better than the ones I have 🤙🏻
@@aaron.black107 I believe they are in Watford. I was a U S Navy Sailor stationed in London in 2006 and was able to take me Harley over to the UK with me.
@@robertking5701 wow you don’t hear American stationing in the U.K. every day.. hope you enjoyed your time here? Friend of mine (European friend) lived on an estate near Bicester, (in the Oxford direction) and everyone there were US military but stationed here. They had their American cars brought over the lot. Must have been nice to have your bike here with you too albeit a Harley really belongs on the U.S. roads. I’m going to California again in May. Trip to Laidlaws too is on the agenda 👍🏻
My 110 TC does get hot but has none of the problems my buddies 117 M8 has been having. My local dealership keeps trying to get me to trade my 2017 Dyna Low Rider S in for a new bike. Not happening. Best of luck my friend. I hope you get it all sorted out.
Thank you thanks for watching… there’s a final update video in this series now have a watch.
I would say trade in for a new bike at your peril. As wonderful as it sounds to have the newest model it’s not always as straightforward as it should be.
Thanks again for watching and thanks for the positive feedback too 💪🏻🤙🏻👏🏻
They don’t make them like they used to… shame.
Thanks for watching and the positive feedback 🤙🏻👍🏻👏🏻
It sounds more like an ECU problem to me. Find out your country's lemon laws and begin legal proceedings or take it to another dealer who might know their @#$ from a hole in the ground. They can't tell you which shop to take it to.
Thanks for the positive feedback and thanks for watching 🙏🏻🤙🏻
Me: laughing in 2005 Honda Varadero 🤣
Seriously though that customer service is BS, I would be absolutely furious tbh
I would say Harley Davidson U.K. are not interested one little bit in any help to their customers… it’s all out on the dealer. Thanks for watching, thanks for the feedback. Made me laugh too.
Full playlist is there if you want to see the whole saga.
Just came across my vids here.. and glad i watched, i can tell by your demeanour you are a stand up guy. I really feel for you. I'm in Australia, yes i do ride a Indian and not here to say buy a Indian..lol. they have issues too at times. But as a fellow rider i feel your pain. I wish you all the best and will sub up to keep up with your problem.. cheers from downunder
Thank you for your kind words… really appreciate the support with the sub too. One day hopefully I’ll have an Indian in the garage too. Serious bikes with serious power straight from the box.
Watching from Oz too, really cool 😎
Ride safe 💪🏻
@aaronblack001 no worries... I'm dealing with a issue too, not in the scheme you are but still frustrating. 2 big laps around Australia have kept me busy.. looking forward to that big trip of yours when you get to it.. cheers
@@aaron.black107I used to own a Ducati st3.In the two years i had it i had sixty five warranty claims,had to be towed seven times and it was off the road for 4months.I got absolutely no satisfaction from Brisbane motorcycles which was the dealership in question or from the Ducati direct.Piss poor attitude from both parties.
@@JoshuaRoberts-kq9cs that’s horrendous. Wow! Not what you expect when buying anything l can think of? Talk about put you off the brand. Wow.
Thanks for watching and sharing your experiences 👍🏻
@@aaron.black107 I never knew what depression felt like till i brought that bike.Haha.
I had a bloody Laverda like that in the 90’s. It nearly cleaned me out!
A Laverda… that’s impressive. Thanks for watching and taking the time to comment 💪🏻👌🏻
I ve had two M8s I've had no problems, ... sorry to hear this
Hi Kevin, thanks for the feedback. These other videos on the playlist explaining a bit more and what the cause of the issues were / how it was fixed.
EPA work at play I think it comes down to mate with these later models that never had problems before but do now. I’m not alone in my symptoms, I’ve met others with 23 bikes and the same issues.
Thanks for watching 👏🏻👍🏻
Warranty is like insurance. They expect you to pay, but when it’s time for them to do their part, it’s almost impossible. Seems like a lemon product. I’m on my second M8, and they have been flawless. Hope you get your problem fixed.
Very true comment - totally get it. Hope I get it sorted too. If it was on a PCP or finance I reckon I’d have more weight with them but this will be the last chance I let them “try” and fix it. Thanks for watching and the comment nice one 🤙🏻
I had a bike ( not Harley Davidson) bought brand new with an issue with rough running . It was in the work shop several times without success. I took it to another dealer where it stayed for 10 months still with no success. I found out that it could only be replaced by the dealer that I bought it from . It was finally replaced but it cost me about $5000 .
I feel your pain .
Unbelievable experience to have. Really not good. You must have been going through it there. I do have mine back now (playlist on the channel with updates).
Thanks for watching and sharing your own experiences. Really appreciated 👍🏻
@@aaron.black107 that’s great news your back riding. All the best .
Hi dude. This is absolutely shocking, they're selling expensive junk & it doesn't look like HD give a toss, tantamount to a scam really. A friend of mine had similar problems with a brand new (South African built) BMW car which had £10k's worth of faults & BMW weren't interested. In the end he got the Financial Ombudsman involved & they instructed BMW to refund his money with an "inconvenience" payment on top. Hopefully you won't need to resort to this but it may be a solution.... Best of luck!
Thanks Ken, I’ve got it back now and I’m happy. There’s a playlist on the channel if you’re interested… and thanks for watching and your feedback, always appreciated 👍🏻👍🏻👍🏻
@@aaron.black107 - You're very welcome buddy. Thanks for taking the time to make these videos, let's hope you won't need to do it again..... 🤞
Keep your older Harley Davidson I won't let mine go.
I traded my evo sportster in for this one I have now. Wish I could have kept it now.
Thanks for watching
Good luck Hope you get it straightened out
Thank you 🙏🏻
Sounds like you have been more than reasonable. HD dealer needs to get this sorted out for you asap. Sadly it sounds like you will only get this sorted with a lawyer.
Hi, thanks for the feedback - there’s update videos in the playlist if you wanted to have a look… think I might be lucky in the long run?
Thanks for watching 🙌🏻
I’ve had five Harleys but my Heritage broke down twice and I was supposed to have towing coverage since I bought it brand new but nope, I had to pay $300 each time to get it brought to the dealer. Buy your bike used, you’ll save a bunch of money and the issues will have been worked out.
Very valuable feedback there Phil, couldn’t have said it better myself. I have the bike back now and sorted. Update playlist is on the channel if you’re interested.
Thanks for watching 👍🏻
Have you checked the fuel pressure? My Harley-Davidson had the same problem, and it was the fuel pump and I had a small crack in the fuel line in the tank, change the filter and pressure regulator in the tank
I haven’t checked anything personally but what you’re saying would make sense… what bike did you have the problem with?
@aaronblack001 2020 street glide
@@arthur4818 is that a 114? Seems like the 107’s all have my problem (or that’s what I’m hearing)
Humour me. Try some H-D Winter Idle Boost in your fuel. I've used this on various Harleys over the years and it's helped with the condition you describe. I'm not confident it'll cure the problem but it'll only cost a couple of quid to find out. I've had 20+ Harleys over a few decades. No serious issues at all. Wonder if the later bikes are less good. If all else fails, trade it in for a later Twin Cam.
Thank you for the feedback - I’ll have a lookout here for the stuff you’ve mentioned. I think the later bikes (from my own experience) are not as good as the earlier model that is the same. Emissions and just general “make it the same but cheaper” is coming into play a bit.
Thanks again 👍🏻
Sorry to hear of all your problems. I have a 2018 roadglide with the 107. I have at the present time 58000 miles on it and have never had any problems with it. Sounds like you just got a bad engine. I would be very aggravated also but if you could make it work, go to another dealer, not the 2 you have dealt with and try to work out a trade for another bike. With yours being practically a new bike maybe you can get a good enough trade in value to make it work.
Thanks for the positive feedback and thanks for watching 👍🏻
I pay my local mechanic $100 to $200 to tell me what the problem is, then I fix it. I just changed the camshaft and crankshaft position sensors on the Mercedes I bought for the little woman. One was easy and the other was a bitch but I saved $750 over what the mechanic wanted to do it.
OK man. You need a tuner. A Vance and Hines FP4. Plug it in and go. Take it off when you need to. You can then control your own tune. But sounds like you have dealer issues. Don’t let it get you down. It will be worth it when you get it worked out ✌🏻
Thank you Ray, good solid constructive feedback. Thank you and thanks for watching 👍🏻
@@aaron.black107 check out the FP4 . I’m not saying that it’s going to fix everything, but it will eliminate your timing issues, and give you real time data via Bluetooth to your phone. Regardless of what the dealer says, you will know exactly what is going on based on the real time data 📈
@@BlueCollarRay thanks Ray 👍🏻
that sux... Ive had three Suzuki cruisers and now a Honda only one of the Suzuki's left me stranded once and they were all used
Thanks for watching and the positive feedback. Get a Harley next, you’ll love it until it lets you down 😜
I had very similar problems, though not on a Harley. I got a low mileage ex demo BMW R1200RT not long after they came out. It was an absolute dog. Problem after problem. When it worked, it was great. But I lost confidence in it & got rid. Hope you get your situation sorted out soon.
Thank you for your feedback - it’s heartbreaking to have these sort of problems with anything you love. Glad you got yours sorted.
Thanks for watching too 👌🏻👍🏻💪🏻
My 114 has an idle issue as well but dealer is trying to sort out had a Noisey primary as well
Thanks for sharing your own experiences - is yours stock otherwise? What year is it?
My two buddies bought Harleys and nothing but trouble! Mine may not be American iron but it spends more time in my garage than in the repair shop
like a Harley!🤔
Totally splits people down the middle. Never seen a brand people love or hate so much that I can think of?
Thanks for watching 🤙🏻
I had a 21 FXLRS, thai built, that had 4 or 5 warranty jobs.
From compensator that blew like a claymore and sticking throttle.
I sold it back to them in the end.
I’ve since bought an American made Twin Cam. Gone back to a Dyna. And i always question why I ever went to the M8!
It’s genuinely worrying to hear the problems you had with yours… unbelievable. Thai built Honda is excellent. Thai built Harley I don’t know 🤷🏻♂️
Thanks for watching and sharing your own experience 👍🏻
Hi Aaron, I feel your pain. On my 2002 Road King, Somewhat of the same issue, after a cam tensionor replacement,
the manifold seal was off a little bit.
I loosened the head bolts and rotated the head a couple of thousands until the manifould matched and re-torqued the head,
there is "play" in both the cylinder and the head when they are being installed.
Now if the rest of my issues were resolved.
I think someone needs to tell Harley technical what you’ve just said as they’re still stumped? Seriously though that would make absolute sense. Thank you for sharing your own experiences here as it may also help others in the future. Nice one.
Hope the “other issues” are nothing too serious?
Thanks again, brilliant feedback 👌🏻👍🏻💪🏻
I've in the past rejected 2 different Harley Sportsters and am done with the brand - I found out that Harley UK customer services are just an outsourced call centre whose processes point you straight back to the dealership each time - my issues were rust/corrosion related and cumulated with me rejecting the bike via the finance company (Black Horse) as the dealership, and Harley UK, told me I'd not looked after the bike and it was my fault all the paint was coming off the frame (this happened to two sportsters, each before they were 6 months old)..... bit late now but this is why I only buy vehicles using credit card for deposit or financed - in the end the finance company refunded me and went after the dealership directly - as per other comments if the warranty isn't doing it for you, I'd send it back to the supplying dealer with evidence it was faulty from time of sale (as you have the confirmation in writing/email hopefully from local dealer) and advise you are giving them one final attempt at fixing it ..... consumer rights are much more powerful than warranty
Wow Larry you e really been through it with your experiences. Thanks for your feedback on both videos. Really appreciated
I feel your pain Aaron, I've started on a Suzuki, then 2 triumphs followed by a harley an indian 3 bmws back to triumph, best customer service by far was BMW, I've now got a triumph only because I wanted a T120 Bonneville, even Pidcocks who do triumphs and Beemers the customer service from the triumph side is awful, if you want a cruiser look at the R18s, if or when my bonnie goes I will certainly be going back to BMW
Thanks for the positive feedback Wayne, you’ve certainly gone through the range there. My brother is a BMW fan, not just the cars but the bikes too. Always has positive things to say about them. One day I’ll go for a GS I suppose?
Thanks for watching 👍🏻👍🏻👍🏻
I bought a demo sporty in 2006 had no probs,get your money back.
If mine was a sportster today it would be a lot less likely to have these problems… thanks for watching
Honda and Triumph build bikes in Thailand with great quality, so it isn't that it is being built there. Well, other than Harley not setting up production properly of course. They should replace the bike or give you your money back.
I can only agree, I had a 2021 Honda built in Thailand and it was flawless. Heck every Ford Danger we have here in the U.K. / Europe is Thai built.
You’ve probably hit the nail on the head ref production being scrimped on.
Thanks for watching and the positive feedback, really appreciated 👍🏻
I've never had any issues with any of my Harley's other than normal wear out items...just ride em and change the oil...regular maintenance.
Very lucky. I think the newer ones are built different these days. The 2023 MY especially. Emission law makers are trying to destroy them
I’ve got a 2015 103 street bob which I’ve owned since new. At 8k miles TPS failed. 13k CPS failed. 18k abs sensor failed. Now 24k it’s got a massive electrical fault. It’s been in mechanics shop for 6 months and he reckons it needs a new BCU regulator etc. so probably £1k plus worth of parts and labour. On the flip side both wife and I have 883xl sportsters (2010 and 2013 - my 2013 was bought from the mechanic as a spare while street bob is off road). The sportsters are simple, old fashioned, without fancy gadgets and consequently they work. In fact my 883 is going in for a 1200 conversion next week. If the street bob (£11.5K new, probably worth £8k if it was a runner) is terminal, I’m going to scrap it and switch to British classic styles eg triumphs etc. Much more reliable and all independent garages can work on them. If you look online at UK HD dealerships, you’ll see loads of them are going bust. HD globally are in real trouble and they’re trying to cover their losses by mass producing naff machines that break after a few years. The sad thing is….. every HD commercial or glossy promotional photo goes on about ‘freedom’ and inevitably shows a guy riding through the mountains. What it should really show is the same guy round the next corner, desperately trying to get a mobile phone signal to google his bike’s latest vague error code….
Anyway…. Thoughts are with you and your HD issues. I feel your pain. I’ve L&S, please feel free to L&S to my channel 👍
Your feedback has made me feel disappointed, scared and laugh all in the same minute… scary as what’s down the road for my bike someday hearing of yours but laugh at the marketing idea they should run with 😂😂 brilliant. Sad truths there th ough being serious. Really not good. Thanks for L&S really appreciated. Thanks
@@aaron.black107 if you look at HD over the decades, they’ve had ups and downs with either mechanical or electrical issues. If you’re prepared to invest in improving and maintenance, you can have a bike for life. Especially with their relatively simple engines. However it seems they’ve tried to go down the techie route and it’s not gone too well for them ie. No one buys HD for built in sat nav’s, or multi sequential all singing and dancing EFi. They’re bucket list bikes. But they’re trying to sell us a new one every 3 yrs instead of sticking to making bombproof bikes that last a lifetime. And they’re too expensive to keep changing anyway.
Just watched your latest vid… glad Maidstone HD looked after you. I bought mine from lakeside Essex, which folded a few years ago. I’m midway between Newmarket and Maidstone dealerships now, so having to rely on an independent mechanic. He’s really good. So good he’s booked up months in advance which doesn’t help 😂
@@bikeroffthebeatentrack mate you’re spot on again! With all of that information. Totally agree. I’m from Essex myself (before I met my wife and moved to the dark side of the Thames) so I do remember Lakeside Harley. Shame it went a few years back.
I did buy mine to have for life - or that’s what I was planning for. I don’t know now though 😂
Thanks again
Sounds like you have bought a pup!!. Did the same and had the same warranty problems with a royal enfield there warranty department makes harley look brilliant lol. My bike developed a engine knock enfield didnt want to know!!. Have a 2009 harley softail classic now perfect no problems at all!!.
Thanks for the feedback. Royal Enfield engine knock… no way 🤦🏻♂️🤔😂
Glad your Softail classic is sound.
And thanks for watching.
Sorry to hear of your hassle with the bike mate. Both dealers sound useless to be honest. How can they not plug it in to there diagnostic machine? That tell,s them what the problem is. Have they turned up the idle, to see what happens once it warms up.? Is your Ecm or Bcm module faulty?? . I have heard of blown head gaskets, but not a worpt head.? Intrested to find out the outcome now .. good luck
Everything you’ve asked is everything I’m asking myself. Think the world is getting worse day by day… you can’t pay someone to do a good job of anything anymore - I’m a firm believer of that.
My thoughts are the head has been machined wrong from the factory. That’s why I said if it is this I won’t be alone, there will be thousands more??
Thanks for the feedback, also makes me think I’m not going crazy hearing someone else asking the same questions as me 😂
I’ll post any more info once I have it. Thanks again
@aaronblack001 there is a TH-cam channel, Revolator Alf. He has same bike as yourself he might be able to let you know if he has heard of same problems? Don't know if you know his channel 🤔
@@jp1music I’m subscribed to him. Might email him and ask 👍🏻
Emissions controls. Even Japanese bikes have become unreliable 😢
100% Right in my honest opinion. They’re determined to destroy the petrol head aren’t they
Thanks for the positive feedback and for watching.
If they still have tell them if it’s not fixed by a certain date I’d tell them to keep it should always take to the dealer you bought it from so you have that power to reject etc
HD Inc is unrecognizable. RIP HD Inc, 1903-1999. Overpriced, over-teched, undertested crap. F Jochen, FCVO, FVVT. Order your recall fix lead weight today.
Sad but true comment. Thanks for watching 🤙🏻
Screw M8. EVO still going 30 years on
You have rights, as a new owner under warranty if it's not right you are entitled to a full refund or replacement, start recording your questions and replys,you need them to admit they cannot fix it, then it's a refund,it's clearly a recall issue and they are ignoring it, best of luck,
Brilliant feedback, very informative and helpful… I have the bike back now and am very happy with it so far… further videos on the channel 🤙🏻👍🏻
I had the 883 similar problem a good few years ago my local harley dealer tried his best even changed the cylinder (rear) head and cylinder to no avail 😒 Harleys in the USA were worse than useless in the end got my money back will never touch a Harley again, now a rice burner
Wow not the sort of feedback I ever expected to see with a sportster 883 evo?
Just goes to show you never know sometimes… madness they tried over and over and still couldn’t get it right for you. Shame also as like you say it’s a brand you’d never touch again.
There’s an updated video now I have the bike back on the playlist.
Thanks for watching 🤙🏻
I ride a Ducati Multi. I expected nothing but problems. Going into 8 years of Ducati ownership, I have only had two Clutch slaves break. Replaced the last one with after market Clutch slave. Problem solved. I have heard issues with all brands. HD is 6 billion in debt which I don't like.
Good to hear your Ducati ownership has been relatively stress free in comparison. Usually Italian made machines are not known for robustness. Beautiful machines as always but you know the drill. Shocked to hear those debt figures. Had no idea myself. Would really explain a lot.
Thanks for watching and for your feedback. Great stuff 👍🏻
@@aaron.black107 Total debt on the balance sheet as of September 2023 : $7.36 B. According to Harley-Davidson 's latest financial reports the company's total debt is $7.36 B. A company's total debt is the sum of all current and non-current debts. HD has assets over 1 billion so they are actually only in debt 6 billion.
Harley-Davidson has a total shareholder equity of $3.3B and total debt of $7.1B, which brings its debt-to-equity ratio to 219.1%. Its total assets and total liabilities are $12.1B and $8.9B respectively. Harley-Davidson's EBIT is $855.1M making its interest coverage ratio -53.5. It has cash and short-term investments of $1.1B.
Thanks for the positive feedback - I posted the final update 4.0 today to this video.
Indian ownership is something that will come to me one day I’m sure
Thanks for watching and taking the time to comment 👍🏻👍🏻👍🏻
I got my 2023 FXST model in vivid black in April of LAST year and I am hearing that color now is extra, My 2023 which has been UP GRADED to a 119 C.I. Screamin Eagle Stage 3 and it is Black. I had drag bars and an aluminum intake manifold installed on mine, and had my dealer do that before taking her home. I QUESTIONED THE PLASTIC INTAKE MANIFOLD ON AN AIR COOLED MOTOR, TOO. I did this up grade because she was in 3 times with a nagging rocker box leaks 280 miles-600 miles... so I got a discount on the stage 3, I said you are in there so do it. they put her on the dyno and found a bad transmission & they have done a BRAND new one. told my dealer that she had a howl when down shifting at 3rd to 2nd at lowest RPM. 3 times that she was in... WELL, I wish I had been wrong. I had asked them to run her while in before, and they said they all make that sound. guess this up grade was a blessing because the trans blew in 15 seconds on the dyno while finishing the fuel map on the stage 3 job. Now at 618 miles she has a new top end and a new transmission, they told the thousand mile check-up should moved up 1600. Mine was done in the Pennsylviana plant, USA layoffs and firing was an issue their. I SUSPECT THE HOSTILE WORK ENVIRONMENT DUE TO the pandenic hurt the workers mental state, and build quality. Thanks for your work. I have not ridden her much since because of single digit temps, rode the other day in 10 degrees so far so good. I do not think you are alone. My dealer has been great and he was the only dealer that helped me because I had a cash, no financing stand. stay in the wind.
Wow! That’s all I can say!! Stage 3 too. Sounds excellent! Also as you say you’ve been lucky to get everything sorted now but shame it wasn’t going to last in the first place. I had a sportster before with an Evo engine and it never missed a beat. Was wonderful. My bike now is delicate in comparison to that… shame.
Thanks for watching, commenting and the sub (if that was you) and bring on the summer!!!!
Will be watching your channel. temperatures are going up in Minnesota, USA early so we will see. thanks@@aaron.black107
HDs worried about weight 😂😂😂
I have a couple of friends with HDs are it seems they are only interested in selling new and you are tied into their world.
Good luck and there are plenty of quality built bikes out there.
Thank you David. I do love mine and now I have it back working as it should I couldn’t be happier… fingers crossed it stays that way. Update videos are on a playlist if you wanted to see the full story.
Thanks for watching and for the valuable feedback too, really appreciated 👍🏻
The key word here is "Thailand" If your bike is sold in the UK and is manufactured in a third-world country quality is not the same, and if it is made in America workmanship is made by UAW union workers who are conceited and hooligans, sorry mate but you are in for the long run. If you were in America you would have a better chance to have a lawsuit or something to assist you with this never-ending bullocks train from HD. Thanks for displaying my flag.
I think you may be right…? The flag, I got married in the U.S. and it was one of the props left over after the party when we got home. I was never going to leave that behind 👍🏻👍🏻👍🏻
Been to the U.S. 13 times, and going again this year, love the place and only with it was my flag too 👌🏻
I have a 20 yr old vtx1800 Honda. It has 132k klm on it & has never once stopped. Normal maintenance parts in servicing. There’s a good reason I didn’t buy a Harley as I watched all my friends have nothing but endless issues
I don’t doubt what you’re saying on all levels. Honda are the thinking man’s purchase 😉
Thanks for watching and taking the time to comment 👍🏻
@@aaron.black107mate honestly I’d cut my losses & get out of it asap. Get a low milage big jap cruiser .. I see them about with just 10k miles on them, a lot of garage queens that are pampered or even an Indian. I’ve just seen this shit get worse on Harley’s. Don’t get me wrong, they have a lot of fun factor but as a working wages man I couldn’t put up with the poor quality of Harley. That & the continuous head space worry
I have a new Honda CB1000R. The latest of many, many bikes. It came with a 5 year warranty and I have every confidence in the reliability and trustworthiness of both Honda and their dealership should anything go wrong. My neighbour has an elderly Harley, but he's also a retired professional mechanic.
@@m2menuiserie540 I bought a new Honda in 2021. 649cc smaller version of yours. Thai built bike also but was flawless and yes I’m sure the dealer would be able to resolve anything simply should there ever be a problem.
I don’t have to keep my bike forever bearing that in mind. Hopefully I will but otherwise I may go back to it one day 👍🏻
Thanks for watching and the positive feedback 👍🏻👍🏻
@@aaron.black107 I think that scrupulous supervision of their dealerships is essential to the reputation and survival of any bike manufacturer. In my limited experience (now in France), Honda try to do this.
With regard to your current, infuriating situation, I would take immediate action in the framework of the UK Consumer Rights Act (as someone else has suggested). Get all your documents into meticulous, painstaking order, and sue the arse off the bar stewards. Refund in full, plus compensation for the time you've wasted doing their job for them. Best of luck!
If you cannot rid yourself of your passion for Harleys, then buy an ancient one (like my neighbour's) that has been lovingly looked after.
Not great at all - happy to chat offline but, in short, the original dealer should have disclosed the fact the bike was subject to a warranty claim. Your legal rights are with the original selling dealer and HD UK so, you need to raise a complaint with the MD of each to resolve it - you may have legal recourse if the fact a warranty claim was not declared at the point of sale. Re the Thai comments, they merely assemble in Thailand and the 107 is still being manufactured and is reliable, so it could be a one off of that particular motor (casting) or similar.
Reassuring feedback. I was pretty sure that would be the case as you’ve said. I’ll keep you all posted on how I get on. I know the 107 is still being produced I just meant the Sport Glide was stopped in 21 for the US market with production now in Thailand.
I had a 2021 Honda CBR assembled on Thailand and the bike was faultless. As good as any Japanese bike. Just didn’t know if they were machining the parts there or just assembling and maybe that being the difference hence why I have this problem?
Thanks for watching and the positive feedback / advice
the motor is USA made, the pistons Austrian etc. - what I'd be careful of is asking / instructing the other dealer do work to 'rectify' an issue that was present prior to purchase - you do not want to compromise your legal position or rights to redress and the other dealer working on it could muddy that - the original manifold is fit for purpose otherwise mine and others would be suffering etc. and HD would have recalled - so your fight is with the original seller / HD UK @@aaron.black107
Of course but sadly as I was not aware of the original dealer warranty issue before purchasing and having my local dealer try and rectify by fitting a cast part I guess that’s already going to go against me. Shouldn’t do as just proves I wasn’t aware of anything and surely the original dealer can’t try and wriggle out of it pointing blame to me as I would never have known.
I’m also guessing the 107 has a smaller inlet than the bigger M8’s hence why all the others in the past may not have been suffering like mine (or they’ve just changed the plastic composition from 2023 that’s now failing)?
As said in the video. Both dealers are fully aware of the issues my MY is having and were not trying to hide this from me (like they were pissed off with the standard today themselves)
I have a 23 MY 107 SG, no issues at my end @@aaron.black107
@@aaron.black107 22k miles on my 2018 M8 107 Sport Glide, built in Kansas City, MO. Blown right fork seal at 15k miles. Thinking of selling it.
Kawasaki Vulcan. Quick as F. Bullet proof engine. Choose between looking at your harley in a garage because its not working or actually riding and enjoying a super reliable Kwaka.
Very valid point. Thanks for watching and the feedback 👍🏻
Firstly i wouldn't personally ever buy anything mechanical made in the US. They are not known for their mechanical engineering excellence.
The suppliing dealer is jerkiing you around and youve been way too nice and polite to them. This needs to stop and you need yo get tough with them. As another commented revert to the law to get them to do the right thing, the bike is not fit for purpose as @ericbrown6591 said. Demand a new bike otherwise you will invoke the 2015 act and take them to court. That should make them sit up.
Really appreciate the detailed feedback. I’ve actually got the bike back now and resolved (for now) there’s a playlist for it on the channel.
Thanks again though for the very valuable detail and thanks for watching. Really helps thanks 👍🏻
Mate of mine had one of the"new"Nortons,back and forth all the time to dealers just wouldnt run right .Missed his best opportunity to resolve things when a fuel line burst just a short distance from the dealers after picking up after latest fix.Sprayed the bike all over with petrol unfortunately he isnt a smoker and had no matches and he was also covered in petrol himself .If it was mine I would have taken the chance and rubbed two sticks together.Get rid of the Harley,its a demo and a dud. Every time you ride it youll wonder if you will get home
Funny story about your mates Norton and the fuel leak - I’d have done the same as you I think 🤔
Bike is performing as it should do right now… it’s got the next few months to behave itself and totally win me over. Any more probs and it’s going back.
Thanks for your feedback and for watching… really appreciated 👍🏻
Sounds like you need a new motor installed.
Check the playlist, got it resolved now. Long and painful process but explanation of how it got sorted is up there.
Thanks for watching and for the feedback 👍🏻
Hi I have a 2023 fatboy 114 and my tick over is terrible I was told it ticks over on one cylinder to stop the engine overheating I only have 1200 miles I will look into this further after hearing your story
Hi, the EITMS does knock it down to one cylinder to help keep it cool once hot, it shouldn’t have problems idling all the time though what mine was doing. Clearly something else was wrong. Sounds like yours is just like mine was. There’s some update videos in playlists on the chsnnel, have a look it does explain things how I got this resolved in the end. Hope you get sorted and thanks for watching 🤙🏻
Consumer rights act as mentioned. Have an engineer do a report before hand and itemise the process thus far. There is probably a trade system to follow just google it, should only cost you for the report and time of course. It’s just a lump of metal, return it and get another. 🤞
Sound advice thank you - more to the story to follow in another video but I’m bearing this info regarding consumer rights strongly in mind.
Thanks again
You got what you paid for. You purchased the Harley now. Enjoy the Harley lifestyle. The second reason is I don't know where you live, but you stated you just had a two week holiday. Give any Harley mechanic a two week holiday, and he will need to be retrained after being off that long. Hope you get your bike fixed.
Thanks for watching
My 2018 M8 kicks ass, 114, stage 3 kit, intake, Bassani road rage pipe. Flawless
Great to hear. Sounds promising at the very least. Thanks for watching and for the positive feedback 👍🏻
@@aaron.black107 I had all that stuff done as new when I bought the bike, so full warranty was on all. Have the front facing screaming eagle (I think) intake, which I like, but it kinda gets in the way a little when on the highway bar (mustache bar)
No problem with that intake
I moved a couple years ago, lost the Dyno sheet they gave me. The bike was just over 1hp/CUI like 116 or something but torque is what this thing does best, 127 Tq if I remember right.
If you go to Nevada, ride over Westgaurd pass from goldfield NV to Big pine CA
I wouldn’t read too much into the awards, there’s so few dealerships in the UK and some favourites with HDUK. I can’t speak for your or anyone else’s Thai bike, but my 2021 Breakout I’d argue is actually has a slightly better fit/ finish than the US built 2018 version I had.
You said you paid cash but if you used a credit card or visa debit card from your bank to pay for any of it, you should have additional cover from your bank/ card provider also which is an avenue worth exploring. Eric is also correct re: consumer rights act although they will be allowed to make a deduction for (albeit minimal) usage.
We’re all different but based on my own personal experience when I’ve had a car/ bike go wrong I’d be getting rid and getting something else as it will be always be a nagging doubt in the mind that it may happen again.
Thanks for the positive feedback. No credit card involved sadly as was all debit card (plus trade in of another bike with no finance)
Understand where you and many others are coming from regarding getting rid. If this issue can’t be resolved then I’ll be going the legal route 100%
Contact an attorney
Sounds to me like a computer issue. Have the dealer plug in a different ECM and see if the problems go away. I bet they do.
I had a problem with mine that no one could fix and I was even told it was my riding at fault... hahahaha... Continously cutting out at the most dangerous places, like roundabouts, junctions, traffic lights etc... Also the engine would surge horrendously,, eg. when trying to slow down it was speeding up.... No one could fix it, so I got rid of it...... I spent a fortune on that bike and it was a looker... Couldn't put up with it any longer such a shame but my safety was compromised I felt...... that was a 2007/8 Dyna.
Such a shame - can’t get my head around how they couldn’t fix it and said it was your riding 🤷🏻♂️
Shame as it put you off a brand by the sounds of it… something that should have been an amazing experience let go. Sad.
Thanks for watching and sharing your experience 👍🏻
@@aaron.black107 oh it only put me off for a while…. I am cracking on a bit so went for a Sportster 48…. Lighter and good for knocking around the doors 👍🏻😂
@@GlennWWlove it. Pal of mine from my local, he’s just turned 70 and last year he traded in his 2013 Dyna (what he loved) for a late 48 for the exact same reason… he said he can chuck it around everywhere compared to how much bigger the Dyna felt to him.
Thanks again mate 👍🏻👍🏻👍🏻
I just wonder if someone hammered the bike before the engine was properly run in. My dealer always uses a lead guide when someone wants to road test a bike, this protects those new bike demonstrators from the hooligan element intent on thrashing them.
I'm on my fourth Harley, a used 2018 Road King bought in 2022 and apart from the harsh rear end now cured by a set of Ohlins have had no problem with it now on 16K miles.
I would see about getting your money back because the bike is clearly not fit for purpose, maybe offer to trade it in for another with the price you paid for it as the trade-in value.
Hi Pete, thanks for the feedback. I do have the bike back now fixed. The dealer kept trying with the cast manifolds and finally got one to seal but it still wasn’t running right. Further videos on a playlist on the channel.
Your tight though about test rides and people abusing them. I’d like to think though any used bike you buy would be subject to the same fate from the previous owner? You never know eh? That’s why buying the demo I thought would be ok especially as it’s not like an R1 or a 1000RR that you’d expect to be hammered?
Thanks for watching and the positive feedback. Really appreciated 👍🏻
HD is a dumpster fire. Do NOT buy ANY new HD motorcycle. Buy used, and damn well learn to fix it yourself.
This will be the last one I buy for sure. In the U.K. we will not have any petrol or diesel cars / bikes supplied new anymore after 2030 unless the law changes by then. Thought buying this bike would tick the box for me with a long ownership while we still can. Can’t even get the first 6 months right, who knows where this is going to end up?
The US is circling the drain as well with stupid all-electric mandates in the future. In the meantime, burn dead dino's and make the greenies cry. If you want a vintage motorcycling experience that won't break the bank, get a Royal Enfield. I have a 500 Classic and it's a total joy to ride in a funky retro style. Not fast, not high-tech but dirt simple and downright fun. My BMW R1200RT takes care of the go-fast/high tech needs. No more HD for me. Sold my electra glide and never looked back.@@aaron.black107
I have a buddy at Puma that can probably get us Jochen Zeitz fax number 😀 Best of luck to you. I've had to raise my voice more than once a HD dealers.
Email address would be better 🤩
Thanks for the comment and watching my video. Nice one 🤙🏻
Must be something with the new ones. Mines 20 years old and no issues at all. I dont know much about the M8
Spot on there I think… Euro5 emissions hasn’t helped and trying to drive mass produced bikes into it. Crazy.
Thanks for the feedback and for watching, really appreciate it 👍🏻
@aaronblack001 I think you're right about the emissions thing definitely. Hope you find your solution whatever that may be and get back on two wheels ASAP. I love all bikes, hope you find what works for you. Ride safe 🤙🏼
I’m good mate, bike is back with me now. Check out the playlist for all videos regarding this. Really appreciate your feedback and for watching 👍🏻