The consulate did not give you wrong information. It's the person you found at the check in counter. I just came from Hurghada with my Ugandan passport last week, as long as you have a valid german residence permit, you get the visa on arrival. My Kenyan friend was also in Egypt early this year, she got the visa on arrival.
Sorry about your disappointment, I have never commented on your videos but this one is so sad, but I do believe things happen for a reason, Am a believer in Christ and am sure God has a reason for this, there might have been something really big that God prevented/protected you from , you never know. mos uru ahinya lakini nyasaye oritu
In agreement with the comment. I am also a believer in Jesus Christ. Everything happened for a reason. So sorry for inconvenience and loose of money. But money can always be replace. Enjoy your family.❤
As a Kenyan passport holder residing in Germany with a German residence permit, you are required to obtain a visa before traveling to Egypt; Egypt does not offer visa-on-arrival or e-visa options for Kenyan citizens. Having an African passport while living in Europe is complicated when traveling. It's always best to plan way in advance especially when traveling to countries that have visa restrictions for African passports. Annette why don't you apply for a German passport instead. You are surely eligible to get a German passport since you are married to a German citizen and living for more than 3 years in Germany already. Save yourself a lot of travel headaches by getting a German passport instead.
I am always a silent fan of this family, I never comment but on this one I have to. As a strong Believer in God, REJECTION IS ALWAYS PROTECTION from God. @ Annete be encouraged, God is Control and Everything happens for a reason.
Hello Annette i am your top fan here back in kenya ,first of all i wanna commend you for the good work you are doing ,i am a Muslim believer and all i can tell you is everything happens with a reason as long as that is frustrating just thank God for that maybe there was a great hidden reason
So sorry you guys had to go through this. Sometimes you have to call and talk to about 3 to 4 people before you get ahold of the right person who know what they're talking about.
Sorry that you and you family have to go through all this ,remember now that in all things you have to give God thanks . All things work out for good for these that love the lord. Its going to be alright.❤
I feel what you feel about Annette, losing all the money, being stranded with kids, watching others boarding while you get prepared going back home, ooh my God I am crying
Flighing is always a mess, with our passport as african. I'm ethiopian with german permanent residence permit, suffer alot , especially traveling in africa. Good luck and it's okay, that you are healthy and together❤.
Also sometimes they do this because the airlines overbook the flights. They sell more tickets than the seats in the plane. I’m so sorry this happened, I hope you get some justice! I feel angry at them!
So sorry about this Annette. Pegasus is not to blame as they were following existing policies. The consulate misinformed you and it is good that you have footage from Frankfurt telling us what happened at the consulate. You could consider writing a formal complaint to the consulate in Frankfurt describing what happened in detail and attach evidence such as your ticket and hotel booking; also footage of you being denied boarding the flight. Then request for a reimbursement for the financial losses incurred due to their incorrect advice.
Annette and Slavi don't be angry and cry because God has save you from something you and your children and Slavi are save go home and pray and thanks God that he has protected you and your family smile and be hapoy
This is absolutely unacceptable. If it clearly states online that you get visa on arrival, then they saw it but still made you miss your flight. So sorry you went through this.
Also if the hotel says your stay there can’t be refunded, then you can ask for the reservation to be changed! :) like moved to a future date and they can’t say no to that
Annette and Slavi, everything happens with a purpose only God knows. So it's good to go back home where your safety is guaranteed. God's protection is the best. Love you❤❤❤🇰🇪🎄
Kenyans do need a visa to Egypt and they are even more strict 2:26 when you're traveling with babies. You need birth certificates to prove they are yours, and they need a yellow fever certificate.
If everything else fails pls think Botswana as your next holiday destination. Coming to our rustic and pristine Okavango Delta as well as the Chobe Nation Park can be a mind refresher for you. Looking forward to hosting u soon dear lovelies. A big hug and a warm loving heart awaiting to embrace you❤❤
Don’t assume the money is gone. Ask the airline. That money should be held for you for a year, well there are airlines that do this. Call the hotel and find out if you are able to get a refund because of what’s going on or half of it at least. Let them tell you that you won’t be able to get the money.
The saying goes..."every disappointment most times is for the good"..."what nuh cause life nuh cause nutten" ...a lot of times the left hand don't know what the right hand is doing, these people are ridiculous... one love🇯🇲
It’s nothing to do with race or colour. She should have done her research first on websites of the country you try to visit and avoid these complications. Rules are rules no matter colour, creed and race. Just be smart and ahead of times.
Im sorry you couldn’t travel, I’m also an immigrant in Germany so I understand… I worked in a travel agency by the way, and you can call the airline on the phone, if they deny you boarding due to visa problems, you might be able to get a refund. You can also leave a complaint online and try to get other costs refunded such as hotel/train .. it might be their fault, because their airport staff doesn’t know the rules right (the Pegasus staff at airport). Good luck, I don’t have much experience with that airline but what they did is not fair
I've been through this damn thing a couple of times. Not just Kenya, any other black African national would have received the same racist treatment! Annette please apply for citzenship, you now qualify.
The problem of having a weak passport😢😢I remember when I was told not to fly with British Airways from Africa because I didn't have transit visa it was so painful I cried at the airport so bad nwy sorry Annette for the horrible experience.
No it's not racist she should know this !!! how long she is been living in Europe !! without a Germany passport she can't cross she must have a visa !! and now she is complaining she should know that 😮
No it’s not! Doing research before travelling is a smart thing to do! Rules are rules, no matter what colour, creed or race you are! Sheeeeshh try play the card race now eeh?🤦🏽♀️
So sad to hear this if you have travelling insurance even if its with your bank claim the money with the evidence of Visa on arrival. Every time you book flight tickets make sure you add insurance or refundable tickets so you don't lose money. These people are resists. It's time you process your European passport, I used to have the same problem travelling with Kenyan passport but not anymore. ❤ ❤❤
Always get the name of persons or photos of them that you spoke with.❤❤❤it is an experience but a negative one.I pray after all that you get to Kenya safely and those persons who did this to you they will via Karma.
All delays and disappointment at times is for our good God is always in the details Love ur family , I hope that they will reimburse some of the money back to you.
Ag nooo...i feel your frustration Annette you are like fuming..i mean its so annoying for the fact that you went to the consulate so you can have the right info before traveling date and still this happens ...this is so wrong , imagine the time wasted and also you traveling with 2 kids which is not an easy pressure to handle . This is so unacceptable if its racism it needs to stop and if it's less info thats also unacceptable i mean they have to have the full information to avoid such things,im so upset on your behalf shame i mean seriously...your mind was prepared for a holiday only to get such disappointment...i feel sad for baby Marcelo he was looking forward to get in the plane. Im sorry family you had to go through that ..hope you feel better .much love ❤️❤️❤️❤️
I had the same experience, but that was 20 years ago. I booked through travel agent, and they were the one who processed the visa to Tunisia within 24 hours. I am shocked that this is still happening.
Annette these things happen. I got stuck in Qatar because I had missed my check in due to my transit time being too short. I refused to pay for a second ticket and some other charge they were telling me about 😂 Nilikataa! I demanded to speak to the manager, which I did and they put me on the next flight to my destination 😂 sometimes you just have to say NO. Not everything is racism. Most people actually love us for having unique features. Sometimes information can be conflicting, one of the countries I was traveling to had information saying I didn't need a yellow fever card. I got to jkia and guess what? 😂 I was told I needed one and that it was a must! Hahaha. Take it easy. Life is like that, I wish I could give you some other stories during my travels, I just laugh at them now 😂
That is so bad annte dear ❤❤❤all the good wish but some times that way is not our way God makes the way ante you should apply for germay passport hopefully you can go essay
So sorry Annette and your hubby! I’m one of the ones that don’t comment regularly but, this is so wrong by all accounts! So wrong! And I’m going to say it as it is. I agree with Slavi 100%. This is racism, point blank!!! How can they do this to you? I guess Egypt ain’t part of Africa?🤷🏾♀️ I’m so mad right now but, it’s okay loves. God will see you through and hopefully, this airline must pay one way or another! This is when you realize that racial discrimination is real but I’m so happy that you got that Superman by your side! Wish you the best hun!🤗❤️❤️
I was supposed to go to Tenerife in February but our flight was cancelled. I sadly accepted it. I did manage to visit in September and it was lit 🔥 Things happen for a reason, please cheer up, liebe Annette. Much love from Frankfurt
There has to be a manager who can set that check in counter straight. This doesn’t make sense! They need to be fired or trained for that job at the gate! What a disappointing mess!
It's for a good course for sure don't feel sad.Instead give thanks to God for the next wonderful and exciting trip and for protecting you from the unknown. It's well.
That was rather unfortunate. Please research the entry requirements for each destination thoroughly before booking next time. Hope you got it sorted out. Your skin is flawless BTW.
Egypt is not on the list for Visa on arrival for Kenyan passport holders. I guess regardless of where you are flying from you would need a Visa. There're people who sleep on their jobs and end up giving incorrect information. Been through that and it's annoying 😢
The consulate did not give you wrong information. It's the person you found at the check in counter. I just came from Hurghada with my Ugandan passport last week, as long as you have a valid german residence permit, you get the visa on arrival. My Kenyan friend was also in Egypt early this year, she got the visa on arrival.
Exactly!!!! True
Yeah. African governments r working on changing visa requirements for Africans traveling..
Feel sorry for you
This man is one in a million..he fights,loves,supports,so patient to his family..God given Annete...
Yeees 🥹🥹
Sorry about your disappointment, I have never commented on your videos but this one is so sad, but I do believe things happen for a reason, Am a believer in Christ and am sure God has a reason for this, there might have been something really big that God prevented/protected you from , you never know. mos uru ahinya lakini nyasaye oritu
So sad
In agreement with the comment. I am also a believer in Jesus Christ. Everything happened for a reason. So sorry for inconvenience and loose of money. But money can always be replace. Enjoy your family.❤
As a Kenyan passport holder residing in Germany with a German residence permit, you are required to obtain a visa before traveling to Egypt; Egypt does not offer visa-on-arrival or e-visa options for Kenyan citizens.
Having an African passport while living in Europe is complicated when traveling. It's always best to plan way in advance especially when traveling to countries that have visa restrictions for African passports.
Annette why don't you apply for a German passport instead. You are surely eligible to get a German passport since you are married to a German citizen and living for more than 3 years in Germany already. Save yourself a lot of travel headaches by getting a German passport instead.
Don't worry. Everything happens for a reason. God is directing you and your family.
Thats my thought exactly. Give it all up to God family, don't stress. I pray that u get a refund.
I am always a silent fan of this family, I never comment but on this one I have to. As a strong Believer in God, REJECTION IS ALWAYS PROTECTION from God. @ Annete be encouraged, God is Control and Everything happens for a reason.
Very very true
This is so sad and I am so sorry. Praying that something will happen and you will still be able to go.
Hello Annette i am your top fan here back in kenya ,first of all i wanna commend you for the good work you are doing ,i am a Muslim believer and all i can tell you is everything happens with a reason as long as that is frustrating just thank God for that maybe there was a great hidden reason
So sorry you guys had to go through this.
Sometimes you have to call and talk to about 3 to 4 people before you get ahold of the right person who know what they're talking about.
I am so sorry for the experience and can only imagine the frustration and disappointment. I hope things workout in your favor in the end!
Your son is getting so big and your family is so beautiful, you radiate peace and happiness!❤️
Sorry that you and you family have to go through all this ,remember now that in all things you have to give God thanks . All things work out for good for these that love the lord. Its going to be alright.❤
Ooooh nooo😢😢😢😢this is really sad and heartbreaking 😢
I feel what you feel about Annette, losing all the money, being stranded with kids, watching others boarding while you get prepared going back home, ooh my God I am crying
Flighing is always a mess, with our passport as african. I'm ethiopian with german permanent residence permit, suffer alot , especially traveling in africa. Good luck and it's okay, that you are healthy and together❤.
Do not worry you have learnt something new. God knows why this has happened
Also sometimes they do this because the airlines overbook the flights. They sell more tickets than the seats in the plane. I’m so sorry this happened, I hope you get some justice! I feel angry at them!
I don’t think this has anything to do with overbooking ..
Cebu pacific did this to me just 2 days ago! I was very angry with them
So sorry about this Annette. Pegasus is not to blame as they were following existing policies.
The consulate misinformed you and it is good that you have footage from Frankfurt telling us what happened at the consulate.
You could consider writing a formal complaint to the consulate in Frankfurt describing what happened in detail and attach evidence such as your ticket and hotel booking; also footage of you being denied boarding the flight.
Then request for a reimbursement for the financial losses incurred due to their incorrect advice.
Annette and Slavi don't be angry and cry because God has save you from something you and your children and Slavi are save go home and pray and thanks God that he has protected you and your family smile and be hapoy
True things happen for a reason.
Very true
So srry guyz dont worry God has a reason to this.
This is absolutely unacceptable. If it clearly states online that you get visa on arrival, then they saw it but still made you miss your flight. So sorry you went through this.
Sorry for that Annette. It's really very bad and frustrating.
Innocent Marcello!! I cant help laughing at his innocence.
But all is well, things happen for a reason...
Also if the hotel says your stay there can’t be refunded, then you can ask for the reservation to be changed! :) like moved to a future date and they can’t say no to that
Don't worry my Dear Annette,some obstacles are for our good, probably it's the wrong time to travel.
Sorry for everything Annette but always remember there's a reason for everything and for our good
Hey Annette don't worry God has a reason for everything ❤️
Sending hugs 🤗❤
I agree with you. She can travel another time if this one doesn't work out
Thank you 🙏
Thank you 🙏
Annette and Slavi, everything happens with a purpose only God knows. So it's good to go back home where your safety is guaranteed. God's protection is the best. Love you❤❤❤🇰🇪🎄
Feel so sorry for you and your family standing there with two little kids stay strong dear ❤
I can imagine your frustrations. Sorry hun
Kenyans do need a visa to Egypt and they are even more strict 2:26 when you're traveling with babies. You need birth certificates to prove they are yours, and they need a yellow fever certificate.
Yes the information is online. Egypt is very strict with african passports.
Sorry for that guys 😢😢 it's heartbreaking 😢
So sorry guys. Hope you find another holiday destination soon.
Whaaaat! Am sorry for what happened to you Annette.
Love how you guys are still calm 😍😍
If everything else fails pls think Botswana as your next holiday destination. Coming to our rustic and pristine Okavango Delta as well as the Chobe Nation Park can be a mind refresher for you. Looking forward to hosting u soon dear lovelies. A big hug and a warm loving heart awaiting to embrace you❤❤
So sorry Darlngs, one bad day gone hope for the best to come
Don’t assume the money is gone. Ask the airline. That money should be held for you for a year, well there are airlines that do this. Call the hotel and find out if you are able to get a refund because of what’s going on or half of it at least. Let them tell you that you won’t be able to get the money.
Yes you pay a fee to change a date.
Im really sorry for you and your family 😢
I’m sorry for the experience you’ve gone through 😢
The saying goes..."every disappointment most times is for the good"..."what nuh cause life nuh cause nutten" ...a lot of times the left hand don't know what the right hand is doing, these people are ridiculous... one love🇯🇲
Sad guys but watching the sweet smiles from little Macelo melts the heart. He is such a cutie🤗🤗
Sending hugs your way 🤗 ❤. So sorry about this 💔
So sad that black people are treated like this,but when they visit us they are treated with respect,
It’s nothing to do with race or colour. She should have done her research first on websites of the country you try to visit and avoid these complications. Rules are rules no matter colour, creed and race. Just be smart and ahead of times.
Rules why does her husbands and kids accepted but hers rejected racism@bubblysnowflake7348
Im sorry you couldn’t travel, I’m also an immigrant in Germany so I understand… I worked in a travel agency by the way, and you can call the airline on the phone, if they deny you boarding due to visa problems, you might be able to get a refund. You can also leave a complaint online and try to get other costs refunded such as hotel/train .. it might be their fault, because their airport staff doesn’t know the rules right (the Pegasus staff at airport). Good luck, I don’t have much experience with that airline but what they did is not fair
True, I feel for them
I'm so sorry about this I hope all is sorted out ❤❤❤❤❤❤ yes you have to get a visa first I did when I was going to Spain from UK all the best
Sorry Annette and slavi don't worry God is in control keep in hope things gonna be alright Jaber 🙏👌
So so sorry dea.....anyway God has a reason for everything...hugs mama
It is well dear. So sorry I believe everything will work out fine.
Sorry, Dia,living in those people you have to be strong .
Pole sana mama. The disappointment/ inconvenience is huge. Better days are ahead. All the best to your family.
Sorry for you baby girl,so bad and frustrating 😢
So sorry for you Annette, very unfortunate.
Don't worry Annette . Everything happens for a reason.U may never know God might be protecting you from something.
I've been through this damn thing a couple of times. Not just Kenya, any other black African national would have received the same racist treatment! Annette please apply for citzenship, you now qualify.
Wow Annette so sorry,this happen to a lots of people's,but I'm sure you will get to travel,just trust in God
The problem of having a weak passport😢😢I remember when I was told not to fly with British Airways from Africa because I didn't have transit visa it was so painful I cried at the airport so bad nwy sorry Annette for the horrible experience.
It’s so frustrating
I'm deeply sorry for that
So sorry this happened to you and your family,I pray you get answers soon❤
This was God's all doing ,vile mlipamper mama yenu huko, I don't think wachawi wa kwenu wangewaacha,just thank God,relax and rejoice
Slavi is soooo understanding and encourages ❤
Don't worry every thing is going to be OK family ❤️ 🙏
Very sorry about that. God has other plans for all of uou.
Hi, Annette don't worry dear very thing gonna be ok
Painful Annette take heart.it shall be well
Pole nyamin,take it easy coz everything happens for a reason and reasons.
So sorry guys that this happened to you this is so frustrating 🤦
I feel you guys. This is ridiculous. Call it what it is
RACISM
II believe so and its so sickening.
No it's not racist she should know this !!! how long she is been living in Europe !! without a Germany passport she can't cross she must have a visa !! and now she is complaining she should know that 😮
Omolakinyi,do your research before you write such things!!! Seems you know better than the embassy
No it’s not! Doing research before travelling is a smart thing to do! Rules are rules, no matter what colour, creed or race you are! Sheeeeshh try play the card race now eeh?🤦🏽♀️
@@AnnetteandSlavino darling, it’s your mistake. You should have read their rules and speak to more than one person. Rules are rules.
The challenges foreigners face in other countries only God knows. It is never easy.
So sad to hear this if you have travelling insurance even if its with your bank claim the money with the evidence of Visa on arrival. Every time you book flight tickets make sure you add insurance or refundable tickets so you don't lose money.
These people are resists. It's time you process your European passport, I used to have the same problem travelling with Kenyan passport but not anymore. ❤ ❤❤
Always get the name of persons or photos of them that you spoke with.❤❤❤it is an experience but a negative one.I pray after all that you get to Kenya safely and those persons who did this to you they will via Karma.
I don’t want to say every disappointment is for good but trust the process 🤗🤗🤗🤗❤❤❤❤ don’t be disheartening 🙏🏾
This is so frustrating..... sorry gal for everything 😔
Sorry nyamin everything will be ok
So sorry for Annet and Slavi God is good all the time
I am a Kenyan I'm so sorry for this.
Don't worry Slavi and Annette God is saving you some where we love you guys
All delays and disappointment at times is for our good God is always in the details Love ur family , I hope that they will reimburse some of the money back to you.
Ag nooo...i feel your frustration Annette you are like fuming..i mean its so annoying for the fact that you went to the consulate so you can have the right info before traveling date and still this happens ...this is so wrong , imagine the time wasted and also you traveling with 2 kids which is not an easy pressure to handle . This is so unacceptable if its racism it needs to stop and if it's less info thats also unacceptable i mean they have to have the full information to avoid such things,im so upset on your behalf shame i mean seriously...your mind was prepared for a holiday only to get such disappointment...i feel sad for baby Marcelo he was looking forward to get in the plane. Im sorry family you had to go through that ..hope you feel better .much love ❤️❤️❤️❤️
It’s frustrating mainly because we went to the embassy prior to traveling! 3 weeks earlier. So we did our part when it comes to obtaining a visa 🥹
Pole sana Annette &Slavi..don't worry everything happens with a reason..just be thankful to God and be happy..
Annette and Slavi and am hoping things will work out for you at the end and it's just crazy but you will able to come together with this situation 👏
I had the same experience, but that was 20 years ago. I booked through travel agent, and they were the one who processed the visa to Tunisia within 24 hours. I am shocked that this is still happening.
Annette these things happen. I got stuck in Qatar because I had missed my check in due to my transit time being too short. I refused to pay for a second ticket and some other charge they were telling me about 😂 Nilikataa! I demanded to speak to the manager, which I did and they put me on the next flight to my destination 😂 sometimes you just have to say NO. Not everything is racism. Most people actually love us for having unique features. Sometimes information can be conflicting, one of the countries I was traveling to had information saying I didn't need a yellow fever card. I got to jkia and guess what? 😂 I was told I needed one and that it was a must! Hahaha. Take it easy. Life is like that, I wish I could give you some other stories during my travels, I just laugh at them now 😂
I didn't expect to see this ...am so sorry....hugs
Hi lovely family ❤❤ we are so sorry to hear this. We hope that you manage to get another holiday destination. Much love to you ❤
That is so bad annte dear ❤❤❤all the good wish but some times that way is not our way God makes the way ante you should apply for germay passport hopefully you can go essay
So sorry Annette and your hubby! I’m one of the ones that don’t comment regularly but, this is so wrong by all accounts! So wrong! And I’m going to say it as it is. I agree with Slavi 100%. This is racism, point blank!!!
How can they do this to you? I guess Egypt ain’t part of Africa?🤷🏾♀️
I’m so mad right now but, it’s okay loves. God will see you through and hopefully, this airline must pay one way or another! This is when you realize that racial discrimination is real but I’m so happy that you got that Superman by your side!
Wish you the best hun!🤗❤️❤️
Thank you 🥹❤️
It's very sad, but be strong guys
It is well guys🙏🏾 Jaber I'm so glad you have a supportive husband. Slavi has really tried hard. So sorry they spoilt your holiday 😢
Sorry for that my Love, the kids are very excited to travel, i will never fly to Egypt i love traveling to All African countries. ❤ Love you
I was supposed to go to Tenerife in February but our flight was cancelled. I sadly accepted it. I did manage to visit in September and it was lit 🔥 Things happen for a reason, please cheer up, liebe Annette. Much love from Frankfurt
Flight cancellations are totally different to not having a visa...I don't see the comparison.
Guys please don't worry there is a reason why this things happen
It's a will of God
Stay blessed beautiful family ❤️❤️❤️🥰
There has to be a manager who can set that check in counter straight. This doesn’t make sense! They need to be fired or trained for that job at the gate! What a disappointing mess!
It's for a good course for sure don't feel sad.Instead give thanks to God for the next wonderful and exciting trip and for protecting you from the unknown. It's well.
That was rather unfortunate. Please research the entry requirements for each destination thoroughly before booking next time. Hope you got it sorted out. Your skin is flawless BTW.
God is in your side be strong.❤❤❤❤🎉
LORD IS IN YOUR SIDE BE STRONG 🥰🥰🥰🥳
This is so sad! When you are travelling as an immigrant you always ask question because things are changing everutime.
As an African living in Germany.When U hvnt finished @the checkout counter & boarded the PLANE one can expect anything😮😢es tut mir sehr leid
So true !!
Egypt is not on the list for Visa on arrival for Kenyan passport holders. I guess regardless of where you are flying from you would need a Visa. There're people who sleep on their jobs and end up giving incorrect information. Been through that and it's annoying 😢
Am so sorry Annette I watch u alot have never comnted I was really waiting for the Kenya vlog nawapenda sana
Sorry my lovely family i really feel bad too 😢
So sorry my dear sending hugs