I flew SAS from Newark to Copenhagen to Krakow. I had a very bad experience with them. The issue for me was the IFE Screens did not have much to offer (very few movie choices). Also, the food to Europe wasn’t really best. The biggest issue was them losing my baggage in Copenhagen and customer service was not really helpful. (I did get it back days later though). That’s why SAS isn’t my first choice; I’ll just stick with LOT and Lufthansa. :)
I flew SAS from Newark to Copenhagen to Krakow. I had a very bad experience with them. The issue for me was the IFE Screens did not have much to offer (very few movie choices). Also, the food to Europe wasn’t really best. The biggest issue was them losing my baggage in Copenhagen and customer service was not really helpful. (I did get it back days later though). That’s why SAS isn’t my first choice; I’ll just stick with LOT and Lufthansa. :)