They're Misleading You | Do I Have to Pay Cruise Gratuities | You Need to Know before you Prepay!
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- เผยแพร่เมื่อ 12 มิ.ย. 2019
- Should you Pay Cruise gratuity
Do I have to pay Cruise gratuities, Carnival gratuity review Things you Need to Know before you Do
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Most people fail to realize that even though gratuities are automatically placed on your sign and sail receipt, they are NOT mandatory. You can opt out and pay what ever you deem necessary to each worker during your stay instead of letting the cruise line force you to pay a predetermined amount. The cruise lines use the automatic gratuity fee as means to pad their profit margin by not paying their workers a livable wage and to shame their customers into mitigating their unfair compensation policies. Being an accountant for 2 major cruise lines, I know that only 20 - 25% of the pool of gratuity payments actually go to the workers. The rest is kept by the cruise line as miscellaneous profit. So, the next time you book a cruise and see the option to "pre-pay" for gratuities or see it on your final bill, you will know that only a small portion of it is actually going to the worker.
Can you undo prepaid gratuities before the cruise or when on the ship? I prepaid because I like to tip but always wondered if 100% of the tips went to the workers. My upcoming cruise is 34 days so the $16 per days adds up! What can I do?
A cruise worker told me he made $750 a month for 10 hour a day shift.
@@coachab100I'm in the same predicament
This is wilddddd
If it's mandatory then it's a fee, not a tip. This tipping thing is so out of control😊
Wow Ive never thought of this. Definitely a good point! Thanks for sharing!
Thanks so much for this!!! I have always prepaid, but not anymore!!!
This is the most honest straight-forward vid on gratuities...we tip for bar servers, restaurant waiters, stewards and for any requested room services, together totalling more than the auto grants. We are guests not employers, and should be treated as such.
I’ve only been on 1 cruise so far and have another booked. Stumbled upon this video. Y’all are fun and bubbly!!!! Thanks for this information! I suspected the cruise line were either paying the workers very little or only paying them from the “optional” gratuities. When you said the workers said they don’t see those tips, that’s heartbreaking how poorly the cruise lines treat their employees from all over the world.
Hi Michelle, thanks for watching our video. If you haven't already subscribe please feel to do so, so you can keep up with our latest live stream, travel news tips and cruise.
Love your video. I think all cruisers should read the fine print in their contracts. The Automatic gratuities are not automatically divided up to the crew on your cruise, which most people think happens. It goes to the company, who in turn use it to hand out bonuses/wages etc across their fleets. Thanks for shedding light on this hot topic.
Thank you for this great straight forward video! New subscriber here!
Thank you for the great video
Salute great info
Hi, thanks for the tip. We are like you. I prepay, but I also give a little extra. I didnt know that the crew attending us didnt get the money. We will have to reevaluate. We also just subscribed.
After my cruise I was waiting for a few hours in the airport in Fort Lauderdale. There was a group of about 10 Cruise workers who were going home. I asked them if the tips were really divided up and given to them. They said no. They said no. I believe the money paid in pre-pay gratuities just goes to the company and they use that money to pay the workers their base salary, but NOT EXTRA. I've never removed my prepaid gratuities but I am tempted to.
Yeah we talked to many Cruise workers to and they all had the same answer they do not get the gratuity after they started the prepaid gratuity people stop tipping them so they said they actually get paid less now I feel that's not right or Fair that's why we tip them ourselves in their hand to make sure they get it thanks again for turning in Glad information was helpful they won't give you a problem if you remove the gratuity at Guest Services please feel free to subscribe to keep up with our latest travel news tips and cruise advice
Shawn & KC On Vacay Mode
Yes! And all those "know it alls" say if you remove the tips that the workers have to turn in their cash tips. That is pure BS. Too many people are believing the lies the cruise companies tell. The cruise companies should charge the real cost and pay their people a real wage. When I eat at a restaurant I don't go in the back and tip the dishwasher or janitor. If I prepay gratuities the money just goes to the cruise ship company.
@@VacayModeTravels i worked on cruise and i know in most cases you dont get tip, they use it to make it up to your wage. they dont pay it over .100 % i worked on 5 diffrent boats. everywhere is same
Thank you so much for this!!
Hi Noelia, thanks for watching. So glad you enjoyed the video. If you haven't done so already, please dont forget to subscribe to keep up with our latest live stream travel news tips and cruise.
You are one of the few videos that explain this properly, the rest get paid to make the customer feel guilty for not doing it and to completely for get the fact that they do not get the full tip from the company and that the base salary is 55 dollars a month.
Good video! Thank you. Candice (my wife) and I are going on our first cruise this winter, this video helped.
Hi windward, so glad you found this video helpful. When is your first cruise and where are you porting from? Don't forget to subscribe to keep up with our latest travel news tips and cruise. Stay safe and stay on Vacay Mode.
@@VacayModeTravels Our first (ever) cruise leaves New Orleans this January 28 on Carnivals "Valor."
After, we are staying in New Orleans for a few nights over the first weekend in February.
20 years of marriage, and we have never had a vacation together (not even honeymoon), we've always worked hard and camped with the kids. So this is entirely a new experience for us!
Great to know. Thank you!
Nice to meet you guys 😊❤️
You too nice meeting you as well I'll stop by your Channel
We've had rude employees before and had it removed. I wondered if they really got it or not,thanks for letting us know! We still always tip the people who take good care of us. Virgin cruises don't add it, they also have free WiFi and all restaurant are included! Thanks for the video!
We're going to have to try out the Virgin Cruise sounds exciting glad you were able to stop on by we hope you enjoy the video thanks for tuning in let's keep in touch don't forget to subscribe if you haven't done it already see you on vacay mode
Penny Zoellner Virgin cruises sounds nice!
Thanks for the info!!!
Thanks for your video on gratuities
@VacayModeTravels Great information. I have been cruising for a while. When I call Carnival and Royal Caribbean they are stating that it is mandatory. Carnival manager even stated that they will add any unpaid balance to my sail account if not paid. How do I know 100% that I can remove the gratuity charges without them making it hard for me. I would prefer to pay gratuities in-person to the people who serviced me and not to the cruise line.
My family is going to Cruise next March. I strongly agree and believe what two of you mention about the gratuities in the Cruise. I worked in a hotel in Ca for more than 20 years. My coworkers from the banquet department told me that their tips were paid by the hour ( $ 17.00 /hr in 2019 ) plus hour wages. So if the guest check of the event was $10,000 the hotel charged the guest for $2,000 tips (20 % automatic ) but the total tips the hotel paid to all servers (maybe 5 servers on duty ) was $450. ($17x5x5 hrs ) The rest of the tips would be kept by the hotel. There is no doubt in my mind that the tips from the guests in the Cruise will go to the hotel or the management. Also there is no law in this world that the guest has to pay the tips because the tips are considered an appreciation of service. In the coming Cruise for sure I will not prepay any tips and fight if the Cruise charges any tips in my credit card. Of course I will take care of the servers, housekeepers , or anybody that assists me during the trip. I hate to see the company or the management take the majority of tips (without working) while their staff work their asses on the floor.
Hi, Ernest, love your comments. It's straight facts your speaking. Please don't forget to subscribe to keep up with our latest travel news tips and cruise.
Hey--you guys are so cute! Lol really cool video!
Glad we were able to help appreciate you TuneIn if you haven't joined the family please feel free to join And subscribe to keep up with our latest travel news tips and cruise
@@VacayModeTravels Just LOVE your style!! :-) I will subscribe, but I am going away for a few days, so please don't think that I won't comment at all.
I got a question......What about the buffet servers and other free food stands on board? Does pre-paid gratuities cover them? Are they at a loss is you remove your gratuities? Should you tip them, or are they standard-pay-tip-or-no-tip-employees? I get that bartenders and specialty restaurants already include the tip in the purchase. What about the freebies?
Exactly.. and ty for the info ! I’m concerned because I had no idea when I decided to go on my 1st cruise to vacation and make memories with my family. I applied for a credit card just to pay for this cruise and now .. omgoodness.. I maybe made an expensive mistake and will be paying for this cruise for a very long time .. Don’t get me wrong .. I feel gratuity is 100% important and used to rely on tips ! All in all I am still looking forward to it👍
My family and I will be taking over first cruise in June. I have been watching all yall videos which are great. I wish I wouldn't have paid the gratuities.(lesson learned). For formal night/captains celebration does reservations have to be made? Is this considered speciality dining?
Hi Jana, welcome to the Vacay Family! Thanks for watching. First cruise can be very exciting. No there is no special reservation required, it's all included with your cruise. You can always remove your gratuities once on broad. Just go to customer service and they will remove it no questions asked. We will be going live this Sunday 6pm central time hope to see you there.
@@VacayModeTravels Thanks for replying!!!! Can't wait till Sunday.
If charged gratuity from cruise line how to get it removed? Call the cruise customer service or credit card company?
Great video! You should make an updated video on this!
I have asked NCL crew members about this and one claimed that they only get about $57 on their paycheck A QUARTER! The cruise does get a lot of these so-called gratuities and it’s a joke!
Hey, Random. Thanks for watching, and there's an update video coming soon. Wow, I'm glad when others verify the truth. Thank you for expressing your opinion.
You should title the video something like “Cruise Line Gratuities ARE NOT MANDATORY!” Thanks again!
You two are lovely! Thank you for your advice. First-time Carnival Panorama cruisers here! So, for clarification when we go to do this... ask for the envelopes... who exactly do we tip on our own? I’m hearing/reading “waiter(s), room steward”... Basically, how many envelopes should we get and who exactly will we tip? LOL Or will that vary per ship? We just don’t want to forget anyone.
Hello Mendoza welcome we are so happy for you, your first Cruise wonderful. You can ask for as many as you like, we normally ask for 3 or 5 envelopes, on a normal 7 day trip we tip at the end of the Cruise trip we tip 1 or 2 of our personnel waiters also the room steward. If you have any more questions please let us know. We also have a Live travel Q&A Show every Sunday 6pm stop by if you like.
Shawn & KC On Vacay Mode Ok! Thank you! Just wanting to budget out for tips and multiply that daily average per person. So sound like maybe a minimum of 3 people... and then for anyone else who served us apart from them. Thanks again and thank you also for the Sunday invite!
Normally for everything you buy on the ship they're going to take out a 15% Extra gratuity on top of what you bought .
Thank you for this video. This was well needed. I’m getting ready to go on my cruise with my daughter and my grandson who is three I just wanted to know should I just pay for the gratuities for myself for my daughter but not for my grandson or should I just pay what I want to pay Accordingly.
Thank you for bringing this up! It seems to be a taboo subject. We always have our gratuities taken off as well and pay the ones we want in cash. Every other cruise you tuber seems to think this is wrong and we should always do the automatic gratuities.
I heard that it is almost impossible to get guest service to remove the automatical gratuities and you need to have a really good reason for them to do it, is that correct?
Hey purple, that is so far from the truth. They will remove your gratuities with no question asked. We do it every time.
@@VacayModeTravels we will go on our first cruise in november and im leaning most to paying my gratuities in cash to the ones i choose, and I wasnt sure if it was possible. We are cruising with royal caribbean
Oh that's awesome. While your at guest service ask them for envelopes as well. They will more than happy to assist. Than we usually put the name of the crew member, before we had it to them. Stay safe and stay on Vacay Mode.
I see I have the option online to remove. If I do remove will they add it back on ?
Since i have 3 rooms booked when the bill come to each room can i go to guest services and remove it from all the rooms myself
Thank you for this video. This was well needed. I’m getting ready to go on my cruise with my daughter and my grandson who is three I just wanted to know should I just pay for the gratuities for myself for my daughter but not for my grandson or should I just pay what I want to pay to the rooms do it and the person at
Yes, I remember the envelopes...I wondered why the change had occurred. Time to go back to the envelopes.😊
Thanks
Tipping is our choice. Carnival has no business dictating amounts. Period.
Exactly Donald I truly agree it nice meeting you they should not dictate to passengers how we should tip it's a choice that I don't mind doing on my own I don't need their help sounds like greed To Me if you have any further questions feel free to let us know thank you for your time hope to see you on vacay mode please don't forget to join our vacay family by subscribing to keep up with our latest travel news tips and cruise travel advice
Hi guys thanks for the video and the info. I want to know how do you guys give the tips/ gratuities to the waiters and the staff and when? Im going to cruise next year and i want to know how to do it
Hey hello Digna Lopez Welcome to our travel communities to answer your question what we do is the day before the last night we tip our Waiters at dinner time in the main dining the next morning right before we leave we leave a tip in the envelope in our room for our room stewardess as far as everybody else at the bar in the club and any of the shops they automatically get their tip off the top they charge a 15% gratuity on everything you buy on the ship it's always stated on your receipts
@@VacayModeTravels Thank you very much Guys!!! Its going to be my First Cruise♡ I want all the tips and advices as posible! Im going for my honeymoon with my fiance soon to be Husband next year and we are excited but we dont want to $pend more than we already plan to
We're so excited for you hope to see plenty of pictures if you like to join our Facebook page as well to keep up with the latest tips or post photos or comments you're more than welcome we have plenty more tips coming thanks again for joining our community
Great video. Thanks for letting me know my options. I think I will ask for envelop next time.
Thanks for watching appreciate feedback in the love feel free if you have that check out our other videos
Thanks for the info. Going on my 1st cruise week.
Appreciate you watching hope you had fun of your cruise how was it hope you took plenty of pictures if you would like to share them we have a Facebook group called "Shawn & KC On Vacay Mode" thanks again for watch
Thanks for being objectional about this. People behind the scenes should not be tipped if they not providing service. I'm for tipping individually for better than expected service. Otherwise, it's their job to provide good service. Cruise lines are stealing from people in the sake of tips. Show me the accounting of gratuities received and paid out. Should equal zero
Hi Todd, thanks so much for sharing your thoughts with us. Ii believe in good service good tips. Stay safe and stay on Vacay Mode.
I called carnival yesterday because cruising in December. They act like they can't remove the it. But I'ma go to guest services and have it removed
Yeah cuz they don't want you to figure out that you're not supposed to pay that it's just a suggestion a lot of people are not aware of that they feel obligated or forced in into paying the money always remember you paid for your trip you don't need to pay no more than what they ask for evening extra is a suggestion
off subject but if tavelling with someone else how to add their debit card for their own spending and i have my wow spending ? enjoyed video
When setting up the account add 2 credit cards in the beginning. It will ask you if you want to add additional card.
I do not always prepay but I do pay the auto-tips and then give extra for great service. Most people who remove the auto-tip do not tip in cash.
Yeah I don't prepay but I definitely over tips with no problem I prefer to tip the person I see and give it to them in their hand if you have a subscribe for free to subscribe to keep it with her latest travel news tips and Cruise advice
I always remove it from the bill. I hand cash directly to the people who served me.
As an English Guy I fail to see why you have to pay gratuity to anyone. It is not the job of the customer to subsidise the staffs wages, THAT is the EMPLOYERS responsibility END OF STORY. If you can not OR will not pay a livable wage you should not be in the Trade. Or are we BRITTISH just happy with our Minimum wage structure in the UK set by the Govt. UK Bar staff are paid £15 per hour with a mandated MINIMUM 4 week PAID VACATION TIME PER YEAR, PLUS National Days OFF WORK which would be equiverlent it USA State Days off. If you let your Employers set the wage limit they will reduce it to the State Minimum.
If we dont prepay gratity, will they add to our bill at the end?
Hi, going on a royal carribean cruise on september, ....i did not pay any pre pay gratuities. So when do i go to guest services for them to not charge.
2 days before you port back. This is because it doesn't come out on the bill until then. Hope this was helpful.
Holland America calls this a "room service charge," not "prepaid gratuities." Can I still get this charge removed? It seems "required" with what they call it.
Hi Andrew, I would definitely recommend talking to someone in guest service, some cruise line word things a certain way so that you feel obligated. Give than a call. Thanks so much for watching our video. If you haven't already subscribe please feel free to do so. Than you be able to keep up with our latest travel news tips and cruise.
So for example if I choose to pre-pay gratuities and its 400 dollars, but on the cruise with the services I use it came out to be 300 dollars. Will the bill reflect a refund of 100 dollars?
Hi 5yearsncouting, thanks for watching our video. Sorry but cruise line don't to partial credit it's either All or Nothing.
So when you go to the Customer Service desk and ask them to remove the gratuity from your bill.
You said they have Envelopes so you can manually tip your workers. Going on my second cruise and we got caught with that at the end of our cruise. Had me sweating! Babyyyyy! Thought l was gone have to wash dishes😂
Thanks for explaining !
The Gratuity is just a suggestive. You could always ask for it to be removed with no problems. We recommend you taking it off the day before the last day of your cruise.
Sorta related, but we tip at restaurants with cash in hand too, we know a few waitresses that the owners take part of their tips and of course they report that too, so yeah I don't play that the money goes in their hand in their pocket period :)
Thank you so much for your honesty.
I’m getting ready to take my wife on her first cruise. I’ve been a few, but that was back in 2000, 2001, and 2002 when they did envelopes. On each cruise, I only went to the main dining room one night on each one and that was formal night. Why would I pay the waiters and all them for the whole cruise when I’m only using the services once?!
I always hand my room steward at least $20 the first time I see them and then at least another $20 at the end
Hey north, I fully agree with you. I feel excited for your wife first time. She going to have a blast. Stay safe and stay on Vacay Mode.
I’m more excited to see her face when she sees the ship, gets on the ship, those sea days, and ports. She is from Ohio and the best waters she has seen is Clearwater Beach when we go to Jacksonville every year. She has never seen those Caribbean waters. I’ve been on the Triumph, Victory, and Triumph again. This was back when those were the big ships until the Spirit came out. We are just taking a 4 day on the Liberty and from what I’ve seen, it looks to be a sister ship to those ships I’ve been on
9:54 I'm with you I want to put it in their hand make sure they get it in their hand not double paying the cruise line as well
Can you take off the pre paid tips straight away or do you have to wait for the day before you leave the cruise
Unfortunately, the prepaid gratuities has automatically added, but you can take it off the day before the last day of the cruise.
When you see it on your bill go to guest services and have it removed.
Think of prepaying gratitudes like adding a tip at a restaurant No the waiter/waitress dies not get the full amount…I tip in CASH!! Restaurant, cruise, airport, taxi etc
I typucally give 20% for standard service and upwards of 50% for outstanding service. I started becoming a better tipper when I had to rely on tips (during a divorce) but one thing for sure...I prefer the person to know I appreciate them and know where that tip comes from. So I'm going to bring adequate cash. I need to ensure the tops will be allocated appropriately to my favorite service people..
I haven't cruised in a VERY long time. I prefer to tip those that I interact with myself. I will be traveling with a party of 3 next month. Can one person remove auto gratuity for the entire party? Also does it have to be the person that booked the trip? Thank You
Anyone in your room can remove the gratuity. I feel the same way, love when others interact. It just makes the cruise so much more personal.
If I use debit card on my account. Will they take gratuity out every day or will they put on the bill at the end?
Hi Tahisha, Great question. The entire gratuity fee will automatically be on there the first day of your cruise.
When you give it to them in there hand do they have to turn it in?
Hi Pam thanks for watching to answer your question no they keep it and put it in their pouch a couple of room Stewart's told us that after they started this prepaid gratuity people stop tipping them because they thought the prepaid gratuity was tipping them and it was not but some are scared to tell you because they made fill it threatens their jobs feel free to subscribe if you haven't done so already to keep up with our latest travel news tips and cruise thanks again if you have anymore questions or concerns feel free to let us know
Hi, I’m going on a royal Caribbean cruise in May 2023 and just wanted to ask if the gratuity situation is the same now as it was when you made the video I’m going for nine days and there is two of us and a baby so it will be around $320 if we pay the full gratuity but we are old school and like to pay the people that serve us e.g. restaurant server , bar staff and cleaners, and plus more. So can we take the gratuity of the day before the end of the trip and pay the people who we want ??
Hi James, yes, you can remove the gratuity and just pay the worker's yourself.
How was your experience? Did you pay prepay full gratuity
I always take care of the ones who take care of us, been cruising since the 1990's and I will NEVER prepay a gratuity period!
We pay them in hand with cash and that's for them not for the govt or the company, guess I am just old school there but they always say thank you if not giving a hug etc.
Do pre- gratuities cover special dinning?
Hi anagee, yes it does.
I wish people would cut out the slave/servants mentality. My job involved taking people from a-b offering travel advice along the way. At no point have I ever expected a tip. My opinion is that the tipping culture is designed to keep people in servitude and if a job is worth doing just pay me the living wage that's due to me. Why should I tip people who may have a better income than I have ? Wouldn't that make me the world's biggest Mug ? All the Toby's who continue to give the Cruise lines their hard earned money can pay a little extra for the ones who don't . They have the satisfaction of being a big spender. The Cruise company knows that from the " moment you walked in the joint ". I tip the people who actually interact with me . The room attendant is first on my list.
To those people who are not Americans, I did a little research to understand the tipping culture in America especially pertaining to the restaurant industry. Some comments suggested that the restaurant business had a high failure rate, so therefore owners tend to pay below the National minimum wage which is about eight dollars per hour. Apparently restaurants are excluded from that law and tend to pay two and a half dollars leaving the customer to make up the shortfall. One American observer suggested that foreigners should follow likewise quoting " when in Rome, do as the Romans do ". I choose to differ and being British I prefer not to re- colonize them but suggest they abandon their colonial Sub-servancy and "pay onto Ceasar what is due to Ceasar" nobody owes anyone a living, if a Restaurant or any business goes bust it merely passes the custom to another business. When Cruise ship is fully booked, then the customer has to find another ship with vacant accommodation. That's the rule of the Jungle we live in. America is Capitalist with a capital "C". So why should we support this little convenient Bubble ?
I’m a newbie to cruising, and will be taking a Carnival trip with my 9 y/o, just the two of us…. For y’all’s that know, should I pay for just me or both of us? Seems kind of steep for the both of us since he’s just a kid…
I believe because your son is under age you will not be charge. Thanks for sharing your thoughts. Stay safe and stay on Vacay Mode.
Interesting. Some people also say that crew members who say they're not seeing the gratuities are just playing into people's emotions to get them to tip cash...
HELLO, ITS BEING A LONG TIME SINCE YOU GUYS MADE THIS VIDEO,
I'M GOING TO A CARNIVAL CRUISE ON MARCH 2024, IS EVERTHING STILL THE SAME? CAN I STILL REMOVE GRATUITY?
THANKS IN ADVANCE.
It's still the same we just got off a ship went to the customer service and removed it.
Grutilities?
Cruise companies makes millions on gratuities un every single trip..are they giving it to their staff as extra or are we paying theirs employees out of tips?? Remember that those people come from very poor countries and their year salaries hardly reach $15,000, for their good paying employees. Just check how much CEOS gets in bonuses every year, millions just in bonuses. I stopped paying gratuities and pay cash instead to the one who really deserved. Great video guys. God bless you both..
If you don't pre-register for gratuity, how will customer service know you tipped your room attendant?
Hi Van She Goes. Love the name. Great question. Well, I guess it is just based on honesty. Regardless if you add gratuity or not its automatic place on there once you're on the cruise. It's up to what you would like to do from there. It's like going to resturant. Tipping is recommended, but for most people based on their service, it would make or break if they want to tip or not. Thanks for your opinion. Stay safe and stay on Vacay Mode.
But I thought the cruise line requires it to be paid before you can depart
Once you're aboard, just go to guest service and get it removed.
So if I pre pay online when booking my cruise will I still get a bill with more gratuity?
No once you prepaid the gratuity ahead of time you will be fine they would not double charge you
S & K Cruising On Vacay Mode ok thank you so much.
So I prepay 298 on gratuities and decide to cancel at guest services, do I receive the 298 back?
Hi Samurai, yes you will receive your Money back. At the end of the cruise when you receive your bill it will be removed. If you have anymore question feel free to ask. We will be going live this Sunday on TH-cam at 6pm central time, feel free to stop by and chat travel with us.
@@VacayModeTravels will do. Thank you 😁
Youknowwhatimsaying ... thank you
What if you don't have the $ to pay for the gratuity at all :(
Not to be funny, but it's the same thing. like going to a hotel and not leaving the maid a tip. Nobody can make you paid something you don't have. They would just appreciate it of you could.
This video is kinda confusing to me because even if u wait till the end of the cruise you still HAVE to pay them.. So for a begining cruiser you just cant skip that 13 dollar a day tip just cause its over the tip u would have given.
If they tell you to prepay it before your trip you refuse to. Prepaid at the end of your trip they will try to secretly add it to your bill the night before you leave so go to guest services the day before and ask him to remove it from your bill no questions asked and let them know you want to chip them yourself and ask for envelopes to distribute the money the way you want and who you want to give it to
Question: If memory serves me correct, they slide that statement under your door at night time the day before debarkation. Do you go to guest services before that on the day before? Also do they ask you was there a problem or something like that? Also we do the dinner in the dining room on the last night with all of the servers shake your hand at the end and expect money. Are you able to take it off before that last for dinner and give them an envelope? What I mean is has it hit your account so as that it can be taken off before the last dinner?
You prefer the clean ironed sheets on your bed? Your room steward depends on the laundry staff to prepare them. You prefer clean running water in sinks and shower? They are provided by the desalination staff, machine crews, plumbers who support the ship. The whole process is a team effort. Some appear directly, but they are dependent upon the hidden servers who provide the infrastructure of the crew. Gratuities appear as a line in a paycheck. They are not handed out in cash in the currency of the workers' country. Received? Yes! Pay the ship's gratuities. Reward your obvious crew? Yes, if one also can. But pay the ship line’s gratuities for the persons working behind the scenes.
I always knew that the Cruise Line took all of the money for themselves.
Glad I found this. First cruise in 40 days. Question ... If I prepay, will everything such as that donut, still have a gratuity added?
Hello jameka to answer your question yes they're still going to add the gratuity on everything you buy on this ship I don't feel that right especially if you prepaid your gratuity and yes they're going to charge you a 15% gratuity on everything you buy even clothing on the ship
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I think it's a good idea to factor the prepaid gratuities in the cruising price. There are many people behind the scenes who are making it possible to have a great experience. I prepay and tip accordingly.
People behind the scenes don't provide service. They work and get a salary. This is a stupid mentality. Are you tipping the captain?
Fr.
Mark, you're awesome.
At your size Shawn do you find it difficult to cruise or do certain excisions because of your weight? I have a family and friend cruise coming up and I have a member who is your heavy like you and is afraid to go on the cruise incase of an emergency or something else happening. What is your view point and opinion on this?
I thought you had to pay at the end? Do you just go up and tell them you don't want to?
Yep you go up to guest services and ask for it to be removed off your bill and they will remove it with no questions asked
Dang it! I had no clue! Thanks for the info! 💕
Hi if I paid my gratuity on a cruise can I cancel it before my cruise? Thank you
Yes you can request a refund
I have a cruise coming up & when I scheduled they said you had to pay the gratuity, so I did. When I saw your video afterwards I called and ask to remove they said it was not an option. I told them it says optional. Lady said option was to pay it now or later once on cruise. So now how do I get my money back so I can pay gratuity how i wish? Thanks
I'm not sure you spoke with you, but that person lied to you. It's in black and white it is optional. If push comes to shove, don't worry yourself. Wait until you get on the cruise, go to guest service, and have the fee removed. Usually,
you can't do it until 2 days before your cruise is over.
Thanks, for the info! I'm going on a carnival cruise in the next 15 days So if I want to tip the workers in person with cash myself I call or go down to customer service and tell them to remove per day gratuities ? I have no plan to pre paid since each thing I buy on the ship gets 18%. If I am tipping by cash do I give them 13.95 each day or just tally up the last day of the cruise?
Yes all you have to do is go down to customer service and ask them to remove it also when you're there ask them for envelopes to tip who you like. If you have any questions or concerns feel free to let us know enjoy your trip have fun take plenty of pictures maybe you can share them on our Facebook groups if you haven't subscribed feel free to do so to keep up with our latest traveler news tips and cruise advice Thanks for watching
My travel agent told me if I didnt prepay when booking the charges would added before debarkation. If I go to customer service on board and them removed will they be added again before we leave the ship?
Hi Tania, once you're on board you can go straight to customer service they remove your gratuities off your bill. you do not have to worry about it being on your bill at the end of cruise it will fall off.
That’s what I did . They put it on your bill on the last day $55. I removed it and gave my servers cash.
@@VacayModeTravels thanks so much for the info! I want to tip the staff but I would rather tip them individually as well! 😊
Look, TECHNICALLY speaking the gratuities go to the crew. TECHNICALLY. What that means is the cruise line can then pay them less salary, keep more money, and the crew makes the same whether you tip or not.
Pay the workers who Give you good service. Pay them directly! Then you know they got it!
Hi Sarah, thanks for watching our video. We definitely love to pay them directly, because they always give awesome service. They deserve it.
Hi. Do you just tell services that you dont want to pay the gratuity and they have it removed? My bf works in an industry which deals with tips so we know the importance. However we prefer to pay in hand to the person who treated us well. Also can you do it as soon as your board? And have you done this with royal Caribbean?
You don't want to do it right away because they haven't added it to your room yet it's best to do it the day before the last day when I was on Royal they didn't charge me for gratuity we paid our own we tip everybody that we get services from if you haven't joined the family go ahead and click the Subscribe button to keep up with latest updates videos
Yes all you got to do is go to customer service and let them know you want the gratuity removed off your bill no questions asked they will remove it
Thanks a lot for the help and quick response
So you go to the front desk on the second to the last day and ask them to remove the gratuity?
Hi Paul, you go to the guest service on the second to last day before your cruise is over. The reason for that is because the last day there's going to be a bunch of people in line doing the same thing. you're going to have to wait a really long time.
Somebody please tell me I'm not the only one somebody please please please please please please please please please please
You guys are 👍
Do they shame you when you go to customer service to have it removed?
Hey Jimmie thanks for stopping by and checking us out to answer your question no they're real respectable and we ask them for several envelopes so we can distribute the gratuity are sales we never had a problem very polite guest services thanks for stopping by bye for now don't forget to subscribe to keep up with our latest travel news tips the cruise advisory tips
Who cares what they think or say, it's your money.
Why you worrying about other people?
When do you go to guest service to get it removed?
Hi Rock, The second day, go down to guest service, it will be way less crowded than. They will remove it no question ask. Join us on our Sunday live for more q&a 6pm central time. Stay safe and stay on Vacay Mode.
Ok Thank you so much for your reply!
Hi again,
Just got off the phone with Royal Caribbean and the guy stated gratitudes is mandatory. Any insight on this would be much appreciated.
Hi lied. It's not mandatory.
Yes he did
I spoke to another person and he stated it’s not mandatory 🤯
So do we pay or not
That's a personal choice.
Wait, you prepay AND they add it to the card on the ship too so you get charged twice?!
Great question. No, You will not be charged twice you would just receive a bill on all the purchases that you make while you were on the cruise. Thanks for watching our video, and dont forget to subscribe if you haven't already.
I'll just keep prepaying..It's easier for me to do it that way. Then we just give extra tips to whoever. We never buy anything extra on the ship. Only at the ports.
John in the back who slaves making the donut that Jim serves with a slick smile deserves some of the “extra” tip you leave. case closed.
If we can only afford like ten bucks per person in tips, would that be okay?
Just my thought
to Shawn/KC
Very good to see ur video,ur opinion is not wrong,but it could mislead sb.and i want to share my opinion with everybody.
How many percent of the person tip the crew good (or enough) after they refund their grantuity,of course after they enjoy the cruise and got excellent service?my cousin worked on cruise,he told me,some stingy people refund grantuity and give only 10$ for 7days cruise, sepecislly the English, Germany, Isreal people,even somebody just run without tipping,that hurts the crew very much. U know the crew's salary is very low and work long hours, they do their best to offer the guest outstanding service,and make them excellent cruise experience.how come they do this to the crew. When u guys received good service,pls tip the crew enough,dont assume that u will get bad service then refund the grantuity the 1st day when u bording the ship.by the way, most of the big cruise companies,the grantuity they charged will go to the crew who serves u 100%.
Great video. I'm not cheap or broke because I watch my money. I tip well because I want too however, I do not do prepaids or by force. I remove all gratuities and tip if I want. It's my money. We're already spending thousands to just cruise. I'm not paying more. They add tips to drinks and etc as it is, I'm not adding more. I'll give the room attendant a tip in cash only.
yup we agree ,we pay what we fill is right,Thanks 4 watching if you have any question please fill free the leave a comment . Please subscribe if you like thanks again
Yea F those employees. They should just get different jobs if they want a living wage. You're not gross or cheap. They are stupid for working there. . . 😅
Thanks so much for the info. Will be going on my first cruise in 9days ...Me, my husband and my 4yr old. i just read that even she has to pay $13.99 per day for being in our room. Highway robbery🤣 definitely will be removing it from my account as soon as i board the ship. Be Bless!!😉
Olivia for the amount of money we you pay it is highway robbery to try to charge you extra for what enjoy you guys Cruise have fun take plenty of pictures and if you like sharing on our Facebook page black grown folks Cruise group also if you haven't join our travel community feel free to subscribe to keep up with our latest travel news tips and cruise advise see you on #vacaymode #vacayfam
@@VacayModeTravels Ok guys will do, thanks for the invite.👌😉
@@oliviajae
No wonder they're building newer and larger ships. Because they don't pay them decent salaries. Guess who's paying their salaries?🤔🤔🤔 nope not me...
if u dont want any kinds of service like change the towels and sheets,dont want to make the bed(including the 1st day when u boarding the cruise),u dont go to the dinning room for even 1 meal,u dont want to drink even 1shot in the bar.only in that condition u can tip nothing.how come,u come to the cruise exspecting receiving service,and nice hospitality,free of charge?come on! i know u already pay the cruise(the ticket),that is only ur basic,like u check in the Motel,if u need more or u want to enjoy ur stay,u have too pay more,buy more!
I've already prepaid my gratuities can I have them taken off and just give to the people that I want to?
Yeah what you can do is call Carnival and asked him to remove the prepaid gratuity let them know you want to pay your own gratuity if not you can go on a ship and ask them to remove it but I say if you didn't already call First thanks for watching appreciate you joining our Travelers advice community
Ncl is mandatory
what really that's good to know
@@VacayModeTravels
Yep I said I'd rather get the envelope they said, " negative ". Lol.... mandatory
I JUST DO NOT CRUISE NOW BECAUSE IT MAKES ME SO MAD
It's understandable Most foreign countries don't tip anyway, I'm Surprise they add Gratuity
I called Carnival and asked and they acted like I was going str8 to hell if I didnt pay after my cruise.
They would try to make you feel guilty but they lie to you and tell you that they're giving the gratuity to the room stewardess and the rest of the crew but they actually never give it to them they tell you that to make you believe that's what they're doing but it's not true we do it all the time and we tell them we don't want to hear the excuses remove it
I'm so glad I watch your videos. Thank you because I'd rather do like you do and just pay on my own but alot of people are so judgemental they dont want to give you straight answers. So I'll remember to go to guest services my last day and have them removed... I'm glad and thankful to get advice from experienced cruisers.
Did you know I called Carnival and asked them this and they told me I had to pay them or else. So thats why I was confused but now it makes sense. They tried to shame me for asking a simple question.
THAT IS SO FUNNNNAY!!!! I bet they did!!!! OMG!! HAHAHAAAA!!!