Nobody cared until the PRICES went up. They made an EXCELLENT 35 cent cheeseburger. BigMacs were AWESOME when they were "2 for $2". And the giant 99 cent sweet tea could give your unborn grand-children diabetes, but we guzzled them with a smile. Then it happened. The prices went sky high by comparison. Suddenly we are questioning what we are getting for the money. And the food is getting compared to "real" food for the same price.
So true. Heck, $1.39 just a few years ago, then suddenly it's $3.00 for a basic cheeseburger and that's just not worth it. You can argue that it was never really "worth it" but when you're on the road and don't have time to cook, slapping down 5 bucks for a two burgers, fries and a drink was a real comfy choice to make. Now that same "meal" is ten bucks at least and even if it was the same quality that just makes it all taste worse, knowing I could go down the road, take 5 more minutes and get something MUCH better for almost the same price.
McDonald’s has forgotten themself. They think they’re a luxury burger restaurant. They think that they can sell cheap crap at a premium. They think that were to stupid to realize that were being ripped off. Like we wouldn’t notice that we’re paying more and more as the portions shrink and shrink. Well, they’re wrong. They’e no In & Out, or 5 Guys, or one of the other premium burger joints. They’re the cheap burger that you buy when you’re hungry but not looking to spend much. They’re the, oh it’s getting late, let’s grab something on the way home. They’re the I have a car full of hungry kids, let’s just get something fast and cheap.
McDs is the burger you get when you wanna roll the dice for a small chance of human meat in your burger… but don’t worry that’s probably just in the big cities….
this is why cooktuber channels are so important and franchise killing like joshua weissman, Adam Ragusea, binging with babish, chef Jean piere, Alex, italia squista, vinchenzos plate, chef brian tsao or chef james makinson.ect. so many to name, tasting history with max miller or king of meat, guga .they help make you confident in making good food. make yourself a burger for 3 dollars. make the buns in advance then build a fantastic homemade sandwich
So I work at McDonalds as a kitchen manager and I don't really see these changes lasting. The buns sure, the meltier cheese yes, but the amount of diced onions and lettuce being wasted with the new procedures is wild. Easily 25% of the onions put onto the burgers on the grill get wasted and they want us to put 2x the lettuce that use to be on the big macs and mchickens on them now, and that burns money. I've had dozens of people come back and complain about how much lettuce they have on the big mac and mcchickens. As for the sauce, its not 2x, it's honestly less than there use to be. With the old sauce guns, you could fill up a 2oz side cup with 2 pumps, now it takes 3 pumps, so how is there twice the sauce on the big macs now? I see the numbers at my store and we're wasting so much lettuce and diced onions since the new changes so I just don't think it'll last long. I know McDonalds can afford to lose hundreds of thousands for "better food" but I'm also sure they don't want to lol I think it'll silently get changed back and customers won't even notice. Not the mention, the insane price raises everywhere. 3 years ago a mcdouble was like 1.32$ and now they're like 2.20? Wild honestly, and we still aren't even paying our employees well either. 10-12$/hr is still the starting rate at my store, and our regional managers wonder why we can't keep the store staffed. my store alone increased profit by 430k this year but no one's seen raises. "Great" way to retain employees. Not to mention half the equipment in our store just doesn't work properly either adding to the additional waste on onions and lettuce. Also, the mobile app is straight trash. They don't train us on it at all, so if there's an issue AT ALL, the customer loses out. There's no receipt, it crashes often, there's just no way for us to help the customer at all except to take their word for it and potentially give someone lying to us free food.
I get a receipt when I do mobile orders at my McDonalds. Using the app is legit the only way to make the prices worth it but they just removed the buy 1 single QP/big mac and get one for $0.20 and replaced it with buy a single QP/big mac and get a second for 20% off. Plus the rewards for completing the little survey on receipts has gone down as well. It used to be if you did the survey, you got a free single QP or big mac, then it got changed to buy one get one free, now its just 20% off a single QP or big mac. Mcdonalds needs to realize that low prices is what people want, not more random ass toppings
I foundan old receipt from McDonald’s in my jacket pocket a few years ago, it was from 2008. I spent $6 and got 6 chicken nuggets, large fries and two cheese burgers. Easily around 1000 calories for $6 was insanely cheap. I remember just 3 or 4 years ago you could get 20 nuggets for $5 plus tax , now it’s 4.49 for a 10 piece
You sound like the rare employee that actually has intelligence, gives a shit, and is probably sadly untrusted, unlistened to, and overlooked. I appreciate you
I live in Germany, so my experience with mcDonalds might be different, but the only thing I noticed changing this year, was that the pattys became way smaller, while prices skyrocketed.
I moved to Germany last year from the UK, I drove through a few countries in the van and the best one by far was in the Netherlands! The quality is better over here than the UK though. I have noticed the change in patty size and the price increase. But the lack of breakfast menu items makes me sad mostly.
I was working in Germany for about 8 months or so. And I gotta say, McDonalds sucks there! Atleast in my experience. I'd rather spend 6 euros and get a decent doner or heck, even bratwurst in the gas station if on the road
that, and sauces cost so much. in Belgium i pay 1 euro for an extra pack of sauce, whereas when i went on Erasmus to the UK the sauce was free, and now that i live in Austria its 50 cents...all for the same thing ??
When one looks at Asmongold's diet, the fact that McDonald's isn't up to his standards says something. It's like being called a creep by a child predator and it being correct.
Quit working for mcdonalds a little over a year ago. One of the reasons for the soggy buns is that when they changed over to cook to order quarter pounders, they are SUPPOSED to let the patty rest on a tray on top of a paper to absorb the grease for a second. But lazy teenagers scoop it right off the grill onto the bun, grease and all. By the time you get it the grease is coming out of the box and through the bag because it’s soaked straight through the bun. I was a manager and used to fight with my crew over doing this
I believe it. I worked at sheetz and it's hard to get people to fight speed vs quality. Almost can't have both. Sheetz gives you a timer of 6 minutes and it's 6 minutes once punch in no matter how many orders are up or how long the food items on their take and how much of it. Sadly that too makes people cut corners to meet speed expectations too.
@@wolfindragonsclothing no such thing as too many tickets lol that's crazy. they sell a 6 min time instead of, idk 10 min- !!! oh hey, real life here, ya dont say you can't make everything in 6 min when there's 20 tickets in the window? depends on how busy the kitchen is, duh! not an excuse, it just happens. fast food businesses... selling convenience and not product
Yup I was a department manager in charge of the food and kitchen area and even some managers would scrape the nasty fries that fell on the top of the fry rack I would explain this is someone’s dinner they paid for. How would you like it if you spent 30 dollars to feed your family and none of them ate there food because it was disgusting.
Call me crazy but I actually like the really soft buns (idk what people mean by soggy) I think it's what makes it taste yummy mixed with all the sauces mushed together when you eat it lmaoo
The real problem with McDonald's is that it's absolutely trash, but you're paying next to top dollar for it. Imagine paying $5 for what is literally a dollar menu Burger.
yeah you dont go to MC bc its taste you go to mc bc you dont have money.. 5 years a go a big mac in germany was like 3$ and some cents... this days a big mac is8$... 8 faqing $ for 1 bigmac no menu....1..... for 8 faqing $ you could buy in germany a fresh 1 foot pizza and a coke
prices are the same even king is a bit higher, but taste/quality/quantity is same as MC burger king is not an option it is like are you samsung or apple team...choose your poison@@markobucevic8991
Imagine coming in McD in 2001, saying "hey, can you make like a big sausy burger with 3 cutlets and extra-extra cheese sauce?" and the guy would be like "sure, ok, that will be an EXTRA DOLLAR"
@@dmt472 in 2001 the minimum wage was about $7. Today the minimum wage is $15 in many areas. Of course inflation is up more than that...we are up around 300% from 2001 especially with food prices.
minimum wages going up doesnt mean much. they have more than doubled, but average income hasn't. 15$ an hour is still absolutely horrible, you can't life off that without selling drugs or your body on the side@@Ziegfried82
idk man the app has some fire deals tho. They were running one where I could get a twenty piece nuggie with two free any size fries. Lotta food for a good deal imo
this dude think that mcdonalds will be not there after 1 year, you will see death yet mcdonald is still standing still like a solid rock just because you hate it that doesnt mean 1billion hate it too lol
"We've heard your cries and fought against all odds to find a way to get more sauce on your big mac" literally just turning a screw in their sauce guns to change the amount squirted out per pull
I wouldn't want to undersell the magnitude of any tweaks that a large chain like McDonald's makes, simply because of the size and coordination required to standardise something. But to the customer. I agree. I can't bieve it took them years to just say - fuck it, let's give them extra sauce as standard.
OR......this customer ordered Extra Sauce..........how bout you pull the trigger twice...........not effing hard. Unbelievable how these big companies make the smallest things so complicated.
We heard your cries about our low tier food and we've decided you can now drive to another location to get a fruity drink also from us the people who make low tier food.
Each McDonalds is its own experience. I live in AZ, and travel the country as a construction worker and eat there more than I'd like to admit. Some stores are absolutely amazing and actually make hot burgers and fries quickly. Some make good food slow as hell. Most nowadays are fast and pre-made (been sitting on hold for 30+ minutes), cold/Lukewarm crap just hurled out the drive thru window as fast as possible. I purposely drive to a different location 3 miles further from the one next to me because the quality and service is just way better.
This is sort of my experience but more so with Burger King. I work as a plumber (mostly handling residential clients) and both of the Burger King restaurants that are within the area that I mainly serve are just terrible, and so I'll go literally anywhere else. Both of the McDonald's restaurants within driving distance are infinitely better, but because of that, are also packed where the drive-thru is just a horrible experience whenever you might have a limited time for lunch break. I use the mobile app's for the restaurants that I visit most frequently and while McDonald's is certainly increasing in price and not really worth it, the mobile app is far better than any other fast food service maybe other than Taco Bell. You can get 25% off your order once per day at McDonald's, for example, and I don't know any other fast food place to really offer that. Granted, the savings from the mobile app might actually be apart of the price hikes.
McDonalds prides itself on having the exact same experience no matter what restaurant you enter. And that has been my experience. There is a spectrum based on how shitty the staff is, but even the best McDs is low-Mid tier at best. Not a single item is exemplary or worth a trip over another restaurant.
If you want a tips to always have a fresh burger just add ou delete something from the burger, so they have to make your burger when you order for it they can't take an old one to add your extra
This is due to franchising. Each owner has a different level of management skill, each area has it's own pool of employees that may be good or bad. I've seen the biggest gap with Burger King. The one by my work is the worst fast food I've ever experienced but there's a BK many miles away that is actually good like what I remember from the 1990s.
So true, you cant even believe its the same food. One MD can be heaven and another I want to spit the food out. It all depends on the employees. I dunno how they managed to pull it off but this one MD i use to go to only hired attractive girls and it was the greatest experience everytime. Always hot fresh food, always friendly, always tasted great. When I pull up and get dirty looks by the most miserable person ever i just keep going, already know what that experience will be.
The biggest issue with mcdickles is the amount of sugar in the burgers, the low quality ingredients, and preservatives they use. I ate at a Mcdonalds in the country of Georgia and it was like night a day. The lack of regulation when it comes to our food in the USA is embarrassing
Exactly. McDonald's in Europe are much much healthier because of the regulations imposed by the EU. It is still processed food, but at least it is not actively killing you. I lost over 40lbs in a year (from 229lbs to 187lbs - I'm 6,3) by completely cutting out processed sugar. And you guys in the US have so much sugar in everything. Even your bread. But hey, some people still think drinking juice is healthy... (Well 0,5 glasses of juice daily is ok, won't hurt you. More is no good).
The main thing is, and this goes for most companies, they've gone from making a profit, to just pure greed. It's not about making sure the customer is taken care of anymore.
That's not their responsibility though. If the customer keeps coming back and continues to consume the food then that's them being satisfied. There is next to no demand for anything to change so it's not really an issue.
@@Zikk0_o Idk at least where I live the fast food places are super empty except for ChickFilA, I think people are starting to realize the price is getting a bit ridiculous
i always look at the 5 year business plan and the buying and selling of smaller companies by larger ones as the major culprit. i worked for a company that sold to an investment group with about nine billion in capital. they owned the company for 5-6 years, bought all their business and didn't grow at all organically, and sold it when the ebitda went up in the industry. when you look at that process; that a dude who cannot pronounce some of the products you sell is looking at a balance sheet and nothing else, you see why people do it this way. some people are fully financially motivated. they wake up in the morning with money on the mind, and they go to bed with money on the mind. they lay people off like they are numbers. and when you live half way across the world and never set foot in an office or a plant you own, that is all they are. people really shouldn't be owning businesses at arm's length like that. the product suffers, the worker suffers, it's only good for investors. this company has major, major changes, coming. unfortunately it looks like they'll follow world war three, and we need to get through that one without destroying the planet first.
I agree something should be said, but with that said, when a company only serves product X, the customer doesn't have the option for better. Again this is just my opinion and from my own experience. McD's isn't the only place that has gone down in the quality of their food / service while charging more for less. Asmond pointed it out in one of his other videos. Case and point: The $ menu vs the "value" menu.
A very important detail you missed is that there are franchised restaurants. And if you end up in one of these the quality differs from one place to another. It's all coming down to managerial skills (if you can name it like that). Yes, McDonald's main company has rules and contracts, training etc. in place, for who wants to buy the franchise, to make sure every restaurant in the world delivers the same quality...but reality is different!
Yea, that's not anything new though. McDonald's corporate is not getting involved for petty customer complaints. You're exactly right though, it comes down to the workers competence and how well or not well they are managed.
Back in the '90s, my BK had a playground outside. There were two stainless steel slides. One slide was wide for multiple people, and one was narrow for a single person. These slides would be 250 degrees in the summer, and you'd get burnt like a flame broiled beef patty on the way down. You had to adjust your technique to avoid skin contact. I remember always looking at my squiggly reflection in the slide. The sun reflecting off the slides would blind the heck out of you. The wide slide faced the road, and I remember sometimes driving by the BK with my mom and getting beamed by it. There was also a two story BK with an arcade and large indoor playground about 20 minutes away. Could eat upstairs overlooking everything with plants and cool corner booths. Pure '90s.
I’m all for them improving their food, but if these improvements means the average meal price will increase even further, I’ll just keep going to literally any other place instead 😂
My problem is putting onions into the burgers, are they planning to do that with every burger? Cause if they do then I'm just not eating at McDonald's anymore
Getting a satiating meal from McDonald's cost a fucking fortune. The only merit is all the random fingerfood shit you can buy on the side at 4 AM after a night out
I used to work for an industrial bakery called Pan O Gold and we made all of Burger Kings buns. They were so good when they first came out of the oven. The Burger King buns are legit and made from scratch, just in huge batches.
Problem is with a ton of these fast food companies is that the price has gone up and the quality, which depending on where you went wasn't the greatest in the first place, has gone down. Its slowly becoming less fast food and more pricey food for low quality returns. Just slowly becoming no longer worth it in any way.
When I got the A&W coupons recently: 2 Teen burgers $12.99 LMAO $12.99 was once the price of 2 Teen/Mozza Comboes, now 2 Teen/Mozza comboes is $17.99. I remember when MD had the Angus burgers and Country fried chicken burger and the coupon for those was $16-18 for two meals!, those were the only burgers I have ever had MD that I thought were worth it. I bet if MD still had the coupon for that it would be $30...
The fact that a cheeseburger with crap rehydrated onions and a single pickle is $2.50 at Mcdonalds, but a jr. bacon cheeseburger, fresh never frozen, with the works (lettuce, tomato, raw onions, etc) is the same price freaking shocked me. I can go to wendy's and get 3 quality fast-food burgers for about $8.25 after tax, for the same toppings at McDonald's on 3 burgers it'd be at least $12+ (Edit: for the Americans, Im Canadian, all of these prices I'm listing are in CAD)
Mcdonald's can do that because it's more popular then Wendy's. If wendys was pulling the business that mcdonald's was they'd most definitely raise their prices. I've worked at a couple fast food places and they all ran on a tier system. And depending on what tier you were in dictated your prices
You just said they were the same price? I get 2 double cheeseburgers at mcdonalds and it’s like $6 after tax. And Wendy’s jr bacon is one patty, one cheese with bacon not 2 Patties with 2 cheese
I definitely think their wanting to address these issues is a real thing. I remember when Wendy's was awful, they made improvements, and now they're great. I also remember when Dominoes was BY FAR the worst quality delivery pizza ever. They addressed some issues, started using better ingredients, and now it's really quite good. So, I'm hopeful that McDonald's will improve things, and hopefully without making the meals cost more than they already do.
Idk dominos is going downhill again, last time I got a dominos pizza the pizza crust had the texture of a dry cracker and little amount of sauce they had had barely any flavor. Way worse than is was pre pandemic
McDonald's in Australia already takes these measures. The cheese at room temperature is sporadic at best. Purely because busy hours means you're powering through their blocks of cheese at a stupid rate yet you can only hold 1 outside of fridges at a time per line not including the open packet. And when it's not busy, the hold timer on an unopened packet isn't an issue. The onions are something to be seriously careful of if it goes to the US. I've seen people too lazy to clean their grill surfaces after throwing the onion on to the patties and subsequently the grills. Which means that problem stores can have onion on their runs that are meant to be NO onion for customers that request none, say: for allergies. I believe THIS one in particular could potentially be a horrid idea depending on the... Condition of the stores crew. Either way if that kind of negligence occurs, and a customer has a reaction, expect to have your ass handed to you.
My wife bit into a burger a few months back and she had a full piece of parchment paper (what they use to seperate raw Pattie’s). We haven’t been back since.
this happened to me at orcharlies when i was little.. we got a free meal, 2 to go meals for free, AND ive never been back to o charlies fone bad first impression
Nothings more uncomfortable then eating fast food and having to remove something that isn’t food from your mouth. I can’t even look at it the same after
Yep happened to me last week. It was Mcdelivery with Uber through McDonald's app. So I phoned the physical McDonald's, they said - sorry, but you have to speak to Uber as they have to deal with complaints. Phoned Uber, they said - sorry, but you have to speak to McDonald's as your case is health and safety concern. Phoned McDonald's again, they again told me to phone Uber. Phoned Uber again, they said they can't help, and that I could also try in app support. Tried in app support (robot), they just gave me the Uber phone number. Absolutely fantastic experience, 10/10.
The meat in the patty itself looks like parchment paper. Seriously, look at it closely and how it gets stuck in your teeth. It's like they are making meat out of recycled trash.
Haven't been to McDonald's for over a year. After covid, it's taken over 30 minutes to get through their drive through, pay, and receive my food. Even at 2 am, when I'm the only car there. In general, all businesses got worse after 2020, they used it as an excuse to lower their standards and become less consumer friendly, but fast food has been the worst about it. Usually we accept lower quality for it being cheap and fast, but it stopped being fast 4 years ago, and it stopped being cheap three years ago. The only place I still go is Little Caesars, cause their hot and ready pizza is still fast and for a whole pizza, it's still cheap.
In the fall after covid I was working near a BK and my shift was almost over I could see they had 0 guests in like 2 hours so I went into the loyalty app and ordered, I walked over and they had the doors locked even with the sign saying lobby was open, they would not give me the food by drive through and even the manager didn't know what to do, they had the bag with the finished order ON THE COUNTER. I finally talked one employee into just putting it on the ground right outside the door on 'his' way home just so I could eat my 25 min cold burger.
What's crazy about McDonald's price increase is that the increase matched or was worse than other brands but they've been touting their supply chain as a reason why they were able to make stuff cheaper the years before. Leads me to believe that either they jacked up the prices blaming the normal reasons or their supply chain failed, but that be incredibly embarrassing since McDonald's malicious practices when procuring ingredients
They gave those lame reasons for the price increase because they didn't want to tell the truth. Every food place I've worked at has some sort of tier system that dictates their prices. And the higher ups slowly increase prices so people won't notice, but then it'll bump them up to a new tier so they would have to do another increase in prices. It's low-key devious. Side note I've only worked with corporate stores, so I can 100 say franchises have the same system
I have been working at McDonalds for the last 6 or 7 months and the problem isn't the quality. Shure their quality is quite low, but the real problem is that a double quarter pounder costs $12, and a large pizza of better quality costs $18.
I MISS the Mushroom Swiss burger they were serving around 2010-2012. The burger was so good and had a really good flavor. They ended up taking away that "premium" beef line because beef was apparently becoming too expensive and they wanted to push chicken options. A form of the mushroom swiss was released a few years later but it was not the same.
I worked as a shift leader at mcdonalds in Sweden for 2 years and i was really suprised when i was at a US restaurant and was baffeld over how low the standards where the fries where so bad i threw away half, and the bread was actually soo sweet i could actually taste the sugar and the staff looked at me like a crazy person 😂
Japanese McDonalds is pretty much the apex in terms of caring and following the operations manual to the letter. Pretty much any country that has universal healthcare and free education has a better McDonalds than the US - because their target workers can afford to work there!
I worked at a McDonalds in Florida 12 years ago. There was an "add mac sauce" option on the POS for food. A specific customer would come in often and order a mcdouble with mac sauce.
McDonald's is disgusting, cheap, super-quick fast food where you order a Big Mac, get a box that says Fish Fillet, and the burger is a chicken patty with nothing else. There's no quality, there's not taste, there's just sugar and salt. That's fine, I think we can all agree this is a product we all enjoy and crave time-to-time, like pizza or kebabs. The issue is that you should not be paying $20 for a diseased burger, depressing fries, and a watery coke. The worst part is that the stores themselves are almost entirely blameless here for the problem. The stores are owned by people who are expected to front millions of dollars just to open and license the store, then take two years to go through McDonald's management program. They don't set the prices, the standards, the menu, or anything, they just run the store. McDonald's corporate does all the rest. So Corporate says increase the cost to the customer and also increases the tax on the stores and prices of the goods they sell to the stores. The owner can't manage to keep up unless you're in a prime location, like downtown NYC. Otherwise, they are operating on razor thin margins, if they make any profit at all, meanwhile Corporate keeps squeezing the thumb screws. That kind of situation just causes the owner to hire less people, pay them less, clean less, look at quality less, and hope they skate by on good will alone. That's fine in the short term, but years of this and people will refuse to even come anymore.
When my wife was pregnant with my now 10 year old daughter the only severe craving she got was for a Big Mac. We never eat at McDonalds but the craving was unquenchable. We went on 5 separate occasions and they didn't get her order right any of the 5 times, across 3 different locations. 3 of the times we got something other than a Big Mac, and the two times we got the Big Mac neither had sauce and one only had 2 buns. We haven't even thought about going back since.
a few years ago McDonalds was worth it for the price I actually remember back in the 2010s being able to get a cheeseburger for a dollar and since my family was poor it was managed to feed us when we really needed it but since they increased the price its not even worth it
For the cost of two "value menu" McDoubles I could buy a pound of ground beef. The value just ain't there anymore. My current favorite go to fast food meal is the popeyes chicken sandwich, I can't be bothered to fry my own chicken and it's 5 bucks for a big ol chunk of meat.
Yeah, a big mac is like $6+ or something I think. for a buck or two more I can go to a local diner and get a proper burger where it's not a coin flip as to whether I get food poisoning or not.
The loose change menu was a godsend especially when you didn't have much. A dollar for a hamburger, two bucks for a cheeseburger or a McChicken, it was McGreat. But of course they got McRid-of-it.
The Best Burger initiative has already been rolled out in a lot of areas. The "new buns" are mostly unnoticable, just a bit more bread due to the belief that NA prefers more bun to meat(EU is the flipside, per surveys) "Not being able to ring up a customer request" is an issue with the Corporation refusing to let stores adjust what is allowed to be changed on burgers. Most stores have to try and figure out complex workarounds in order to do it because the corporation is straight up making it harder for customers and workers. The amount of Big Mac sauce was almost doubled with the Best Burger initiative, in order to make up for a more absorbent/dryer bun. The onions are not added "While it's searing", they're added post-cooking on the grill. This is resulting in more burnt burger patties. On top of that the new gaping setting is making half the meat significantly undercooked versus the other half. McDonalds does not microwave the burger meat. It uses an electric grill. The melted status of the cheese is usually dependent on how fresh the meat is off the grill, since if the meat is old it's going to be coooolllddd~ Ready on arrival and McDelivery is a trainwreck, food does actually sit there for 5+ minutes at least. We've had orders sit for over an hour before they were picked up. The McApp has massive problems both in terms of connectivity and also sending peoples orders to the wrong restaurantsa nd not letting them fix it. Daily issue.
Update: Just had a quarter pounder in los angeles and it was updated in every category. -Tasty patties (onions grilled) -New bun -melted cheese. Night and day boys!
When I worked at McDonalds in high school (2014) you could ring up nearly ever item in the building. There was an a la carte page on the touchscreen picture book menu where I could select sauce packets, slices of cheese, the Cinnabons that most people didn’t even know we sold because they were never on any menu… etc etc, and I highly doubt that it’s a feature that’s been removed. Can’t charge you for that so I can’t give it to you is typically just incompetence.
I was coming here to say that, and it usually boils down to poor training, though sometimes it is laziness. Pretty much everything on the menu can be rung up a la carte. I was a graveyard shift manager for a couple of years, and moved to days for a while after that, so I've worked with a team as small as 3 (including me), and as large as roughly ~ 20. You learn pretty quick where you can put people, and where you can't, and honestly all the issues sound like grill issues. Not draining the meat enough before putting it in the trays, not draining the pickles / dehydrated onions, maybe the toaster isn't on a high enough heat setting, and so on. I mean, the components (like the buns) might have changed since I left in 2018, so I can't be 100% sure, but yeah. My first guess would just be overall bad grill training.
@@Dukes3677 it'll usually depend on the sauce. Things like the nugget sauces and Big Mac sauce you'll be charged for. I can't remember if the system charged for the tartar sauce. As for things like ketchup, mustard, and mayo, our system didn't charge for those.
When one burger is more expensive than going to the grocery store next door, buying a pack of frozen burgers and buns and throwing them in the oven for 10 minutes, well the grocery store is the one that gets the business.
As a German: I can spend 25€ at McDonalds's for a 20pc Nuggie menu with soggy fries and 0.5liters of syrupy coke and take home 5 cheesies for later, OR just take the 25€ and order a restaurant quality schnitzel with croquettes (fried mashed potatoes) and a large pizza plus a liter of bottled coke. I will also never ever drink a McDonalds milk-shake ever again, after learning how it's made.
@@intermidable For a regular 12 inch pizza? Damn, you getting robbed and you even got lower personnel and energy costs, plus domestic production of all the ingredients. That's shady af pricing.
I took the "10 burgers for $2.50" summer promos for granted, as well as the Dollar Menu. The company can decrease many of the prices and *STOP* shrinking the items any day now. We know most locations don't pay all that well so corporate can't say they need to keep up with payroll costs and utility/equipment expenses. Personally I only go to a McD location once every 7 years so every time that happens, the place has definitely changed appearance, comfort, selection, and outrageous prices. What used to cost me $2.14 in the past (double burger and drink) was almost $5 last summer when getting a car looked at and I walked down the street to the "restaurant" and figured why not indulge in a little. Not doing that again. Next visit will probably be $8 for the same (remember $2.14) double burger and soda... just smaller portion.
McDonald's went out the window for me personally when they got rid of the snack wrap. Haven't had McDonald's in awhile but I would love to see a revival of quality of the food, it's just so bad now.
It's just the people. Literally. I've watched a mcdonalds/taco bell go from great quality, actually enjoyed going, now it tastes like shit and is bad service. No change other than the people this was within a couple months
The McChicken used to have a relatively acceptable sized pattie on it here until a few years ago where to save a few dollars they downgraded to something that was little more than the size of a scallop. It was absolutely disgraceful and I'm pretty sure McDonalds received enough complaints to revert it.
I agree with asmon that burger king is way better even though the only thing I get there is the impossible whopper which is pretty good, I don't eat at mcdonalds.
in my experience, double lanes for taking orders is faster but it seems to make it a lot more likely that your order gets messed up. so it's not really worth it
I've never had an order mess up in a Mcdonald's 2 lanes. I think it depends on the area and the experience of the workers. When I used to live In Lowell Massachusetts, I went to a certain Wendy's every other night, and they would literally mess up my order every single time, even after they changed managers time and time again.
In Sweden we have kiosks for the customers to order and pay in the machine themselves. The staff only packs and prepare your order. A lot of fast food places work like that here. You can still order at the counter too.
Not just Sweden; same in UK & Poland, and I imagine they roll this out everywhere else too. This is normal (ok I just get to the point where Asmon says its not common in the US and I am shocked 😅😂)
One trick I used to do awhile back on the self serve kiosk before the pandemic was order a few regular cheese burgers with added shredded lettuce and big mac sauce, those used to be options. I could spend about $5 on what was basically a big mac, but the whole meal was way more food than the actual big mac. Later they added that weird single patty big mac and the "grand mac" promotional thing as a response, while also updating the options to prevent that trick. I dunno man, it's just lettuce and sauce.
I used to do that trick too, but very soon I gave up. The reasons why I gave up were basically 1. They'd never do it correctly anyway, like they'd add extras on one burger, but wouldn't do it for another one, or they'd add extra lettuce, but won't add extra sauce, or onions/etc. 2. I felt like after they see the order ticket in the kitchen with all those extras requested, they might as well spit into my burger because it's too much to do for the spoiled little hearts who live with their parents, have no bills no responsibilities, and the only stress is there's nothing to watch on Netflix this week.
Asmon's signature move is hearing someone analyze something and then saying "it doesn't matter. It's just not good." Well, thank you, that really cleared things up for me 😂
I very much relate to Asmongold's story at the beginning, one day I realized that I haven't eaten McDonald's in a while and I was happier for it. That was like 10-15 years ago something like that and I haven't eaten there since. Food made me physically hurt after eating it and I realized it's not worth it. I don't understand how they are still around when their prices have skyrocketed since and are as much as actual restaurants.
Interesting. McDonalds has, consistently, for me been the only fast food joint to not have me running to the bathroom with the runs moments after eating it. In fact, it has become the only fast food chain that I trust; unless the employee’s are goofing around in the back. Then I just leave.
@@TheMusicolophile The reason it doesn't give you the runs is because the mush they serve gets glued to your intestines. Both times I've been to McDonald's I've had to shit immediately after. And that was two different countries.
Crazy true as far as not understanding it. I don't eat at fast food burger places, but I used to frequent fast food pizza chains, then only as cheat meals - and it has been insane watching the prices go up while quality has noticeably gone down. I don't know why now (with the exception of Little Caesars which hasn't hit the insane prices yet) I would pay the same price for a shitty frozen pizza that tastes like nothing but salt and is usually underbaked, e.g. Pizza Hut in a nutshell, when I can get a pie from a local pizzeria that tastes way better/fresher or I can get a frozen pizza that at least tastes like something other than salt and rancid grease for half the cost.
To be honest, the only thing I really remember from the Big Mac is the taste of the bread and sauce. I usually buy McChicken and similar items when I do go (haven't been to in years though).
2:52 The thing you're talking about isn't from the way it's cooked, that's been the same since before a lot of us were born. What has changed is the way the burger patties are manufactured before they get to the restaurant in the first place. It's like one step above grade school lunch lady burger but it's a very small step above. 😄👍
It still happens in America too just not as common anymore and honestly they’re more stingy with ketchup packets now than ever. We also have self ordering stations in pretty much most McDonald’s at least all around me now
They used to taste good back in like 2000 and before. The problem began when they removed beef tallow from fries and now it turns out seed oils and vegetable oils are worse for you than rendered beef fat because your body can't properly break down seed and vegetable oils.
I’m working at a McDonald’s right now as I’m in college and need some money. I will say, that compared to other McDonald’s in my city, we’re probably the best when it comes to actually getting orders right and getting them out in a timely manner. The main issue is pricing. A dozen times a day we get complaints on prices, and even for employees the prices are outrageous. Up until 2 weeks ago, we were allowed a free meal up to $10 for any shift we worked. They had to increase it to $15 just because you quite literally can’t order a meal anymore for $10 or less. Which is absurd. EDIT Also, nobody started complaining about the quality until the prices rose. Cheap food for cheap. Cheap food for regular meal prices is where it gets out of hand
The QPC has gotten so expensive these days that they’re almost the same price as Shake Shack, Wayback, Five guys, and Burger Fi. We didn’t go to McDonald’s because the food was good, we mostly went because it was cheap. Any more expensive and it’s officially not worth going. Whats even more sad is that Canadian McDonald’s has better tasting burgers than American chains.
Both my parents are very busy with work, they rarely spent time with me and my brother back in the day, but once they could, they made sure to have a whole day planned for us, it's so sweet that they did that now that I about to be a parent myself. Due to how busy my parents are, homemade cooking is close to none, that's why every time they got time, one of the most fun activities we had every weekend was going to McDonald's, I really like fries so much, my parents always make sure to order to take home as much later when we finished eating, going to fast food restaurant after a whole activities like coming to zoo is always fun, so the whole fast food restaurant always gave me a warm feeling to it.
the mcdonalds burgers replaced the love your parents didnt want to give you. i get that. nobody is too busy for their kids, just some people dont really care as much about their kids so they say that.
@@SkeleTonHammerMaybe life now isn’t as time consuming but that means nothing when you compare it to the way things were when you were a kid. There are a lot more tools to help manage your time that more than likely weren’t available when you were younger. Not everyone who’s parents didn’t have time to cook were lazy pieces of s*it lol. My parents didn’t make a lot of money at that time and fast food in the 90’s was straight up cheap as hell. So it was a legitimate alternative for people who just couldn’t afford dinner most nights. We could feed our entire family of 4 for like less than 10 dollars and I’m not sure if you’re familiar with a Super Size but damn, it was like almost 3 pounds of fries for 1.09. The actual TRUTH is that there is no truth, there is only your present situation and you make it work the best you can with what you have.
As someone who worked at taco bell while in high school, the set up to make the food is so good you can make the meals within the time you drive to the window if it’s a small order.
@MrWarren1991 that is because it is 1 sauce pack per 2 items. They do it, now, because owners will randomly go through the drive through and will come in to weight the items and count how many sauce packs were handed out. I've dealt with it 3 or 4 times
@@blankazure217 again this is wrong, 1 I use 2 sauce packs per 1 item minimum some places 3, looking at you Taco bell you have also downsized your sauce pack. IDK where their sauce numbers come from but they obviously are pretty clueless
It was better in the 2000s where there was grease on the grills and the cheese melted to the burger with the help of the grease. They migrated to the "Made Fresh" system in Australia where they precook the patties and slap them in trays and slide them into a heating rack, in turn drying out the meat and making it more bland. They used to just put the chicken, bacon, and nuggets in there. We even used to have a "Made for you" thing where we could get a burger with individual, specialized ingredients put on the burger like sauteed mushrooms, beetroot, various types of rabbit food put on it. Everything that's good gets changed in order to cut costs and the product suffers as a result. Alas.
It really doesn't work like this now in Aus, the trays have a hold timer, typically no more than 10, 20 or 30 minutes depending on the product, beef doesn't dry in the 10 minute time span, (or even higher because of the grease that comes off the grills with them, except they recently changed the hold timers on everything, so 10 it is for the beef products). One of the more recent sayings that corporate/managers love to throw around is 'cook less, more often' and so if you're still getting dried out shit, get online, report the store to corporate. It's possible that the food sits there before being packed but not likely, because of course, speed beats everything... apparently. Lately it's been crew members being cut. So there goes that speed. Also beetroot and various other ingredients/sauces specifically for the items on the promotional menu's are temporary or seasonal, yet can still be added to other burgers under the assumptions that the store still has them in stock, but often these items are not manually obtainable when ordering from the supplier, they're distributed instead and so they CAN run out prematurely with no way of getting more. Otherwise you're correct about the good things that get changed to cut costs. Chicken strips used in the wraps or separate in a snack bag was the one I thought of most. Cutting up chicken/crispy chicken patties for the wraps now is... hot garbage. I actually have a tip for that one, ask for spicy chicken on your wraps instead, there's about half a dozen crew members at the store my way that get it for themselves and they swear by it.
I haven’t eaten burgers from Micky Ds in a while But McDonald’s 2 for 3 breakfast bundle was amazing It was 60% good 20% okay, and 20% bad but the hash brown was always good so that was a good deal. But… now it’s buy a regular full priced sandwich(for $3-4) and you pay full price to hash brown now($5) I now only go for incredibly cheap coffees McDonald’s has fallen off so hard man
Have you heard of McCafe in other countries? Not McDonald's, like an actual Café. Complete with cakes and other confections you can expect. None in the USA for what I'm guessing is competitive reasons.
Few months ago I was desperate for food and went with my old go to at McDonald’s a number 3 got home and the burger was so soggy with grease I threw it in the trash. Only thing I trust to be good is the sweet tea and box of cookies
Yeah they are cooked frozen and pressed between 2 heating plater for 45 sec and then put in a warmer. It removes all the juicy grease that you want to keep. And it's not the best meat/spices that you can have for cheap. The worst part is really the frozen patty bot defrosted.
I work at a bk right now, in norway. It depends from location to location and i am obviously biased when it comes to people wanting their food to be made at the perfect time so it's nice and fresh. When it's not busy i make exactly how it's supposed to be and nice because i have the time to make it nice. But when you only have 2 or 3 people to make orders for a group 10 people, and multiple of those groups who want their food all at the same time and more groups are coming in, let alone the random guy and family o whatever, in a span of a minute while only one burger can be finished at a time ( depending on location) it can sometimes be kinda stressful. But ofcourse, all that matter is what the customer thinks. It doesn't matter what we go through because we 'chose to work there'. Sometimes a little recognition would be nice, that's all.
I hated McDonalds as a kid because they would always forget my BBQ sauce so I couldn't eat my nuggets. It was so bad that when we were going the the drive through I'd bring up the sauce at least 10 times and make my mom check the bag before we left. The line behind us be damned I'm getting my BBQ sauce.
@@PushingDownDaisys oh my god you just reminded me when I was younger there were that McDonald's place in the middle of nowhere with two PS2 where you could play The Incredibles
I ate McDonald's a good 90% of 2020 and 2021 and to see the difference at first from menu changes, to eventually price increase pushes me away. I only use the app for free/discount food when i go
7:40 Yesss. It was chicken rings but still. I dump like 10 of those little pepper packets into the mashed potatoes, mix 'em up and they'd turn pepper-gray then slather a bunch on the roll and dip the chicken.
As someone who just abandoned his job at McDonald’s the dishes were nevercleaned good and adding the onion while cooking just made it more difficult for the brain dead employees leading to the burgers being dry. .
@soundtorial4567 Nah man it'll be synthetic potato like powder made from random unrelated vegetables + water lmao they're so good at saving 5 cents to make an abomination.
@@cykablyat1466 "Their signature slivered onions" Yeah great, so they're going to rehydrate onions and you're going to get freeze dried garbage in the garbage. They are so damned lazy.
McDonalds for me in the 90s was my bread, water and air. I would eat there very often in my teenage years, felt like it was some of the best food I could possibly get (and it was cheap, too). During my 20s I slowed down the pace but still went every now and then. Then in my 30s I started to just somehow forget about it (but also, the same happened with most other fast-food chains, in general). I would instead start going to A&W and Harvey's. Eventually I stopped going even to those, just stopped fast-food chains in general (the big known ones, I mean). Nowadays I'm very content just getting my burgers at my local, independent fast-food place; it's small, they only have a few employees but I swear to God their burgers are juicy, the meat is good, well seasoned, the bread is great and their french fries are amazing (and not soggy and hair-thin like McD's). McDonalds now for me is just a memory, really.
I don't look for mcdonalds unless im on a road trip solo and need quick sustenance. I can look at any mcdonalds and know that even if im number 20 in the line im getting my food in about 20 minutes as well. They're crazy efficient.
@@Кънязь McDonald's has always been good in Europe. Worst one I had was in Amsterdam but it was still kinda ok. I've only tried BK in the UK and it sucks here.
It's interesting watching this from an outsiders point of view. As an asian I basically need rice or noodles with every meal, and only eat burgers once or twice a year. I've always viewed mcdonalds as a last resort type of option, with even a vending machine being preferable over it. To see asmon talk about it with so much passion is really eye opening.
As someone who eats fast food way more often than I should, I can try to give some insight on why this stuff is so common in America. It basically boils down to: 1. Parents feed their kids this stuff constantly when they're young (mainly due to lack of time, money, or patience to cook), so they grow up with the same unhealthy eating habits. While you probably grew up eating rice or noodles with every meal, for me it was always burgers and other similar foods. It would feel as weird for me to eat rice with every meal as it would for you to eat a burger for every meal, just because of how we both were raised. 2. Relating to the first point, most people in America don't know how to cook. Like, at all. Parents don't teach their children how to cook, schools don't do it either, and so we end up with a whole generation of adults who are reliant on restaurants and fast food for a lot of their meals. 3. Most Americans are incredibly busy. The average workday is eight hours, plus one to two hours for a commute, leaves them with only six hours to use as they want. Which sounds like a lot but it's split between literally everything else they might need or want to do. So combined with the previous two reasons it's often easier to just eat out. Plus with the rising costs of groceries it can actually seem like fast food isn't that much more expensive than making your own meals (it isn't, but I've still seen people say that).
Agreed. You cant have chicken without mashed potatoes. Here in Canada, the people at my local KFC have informed me that KFC Canada has discontinued potatoes of any kind. How tf a chicken place stops selling potatoes is so beyond me. I just dont go to KFC anymore. Church's chicken is where it's at now.
Wtf for real? You can't have KFC without potato and gravy and coleslaw. That's illegal lol. The potato and gravy in New Zealand is like a soup now potato is like water
@@cookdislander4372 Yeah, bro. That's exactly my response. I can't support a chicken place that doesn't do mashed potatoes. Chicken bowls were like my favorite menu item. How tf you gonna make a chicken bowl without potatoes?! lol and yeah, before they discontinued the potatoes, the consistancy was more and more watered down, sadly.
In Europe we don't have cashiers, we have kiosks and you order your food and pay for it there. Then they call your order and you pick it up and go sit at a table, or they bring it to your table. We also have an app, we collect points and can get merch or free food with them.
I remember when they had the Chicken Selects. Was essentially Chicken Strips and you could get 3 or 5 pieces, was actually quite good. Ate those way more than any of the burgers.
man the new chicken sandwich just tastes like a big flavourless mcnugget. theyre doing everyone so dirty trying to phase out the normal mchicken@@jimmerthan4176
False. Try getting Mustard on your burger. They put next to none, regardless what state and county I have been in. For the past 5 years it's been practically paint dots on the bun.
I still find highway robbery that they charge you .30¢ per sauce is actually ridiculous. Like why so stingy especially when there are a lot of other fast food places that just dump a whole bunch in the bag. This is why I'm glad I live in the south where I at least have Bojangles to enjoy.
When they told me that they couldn't ring up extra big mac sauce, I told them I wanted a second big mac with no meat, no bread and no vegetables. Also their so-called 'best kept secret recipe' is literally just thousand island dressing
They can definitely ring up mac sauce, but is has to be added to a burger or sandwich. I don't think they have a way to ring up a side of it at all, so it could have been a miscommunication, or the employee didn't know how, or they were told not to do it.
I currently work at Mcdonald's and I can honestly say that I believe their chicken is wayyyyy better than their burgers. When it comes to the burgers, our location toasts the buns to order and a lot of customers request their patty grilled when we get the order. We have 4 trays that each hold about 12 patties in each and they are set in a food warmer to keep them warm (These trays empty quite quickly considering we are a busy location). We add diced onions and seasoning to the patties right before we take them off the grill. Personally, I add a healthy amount of seasoning and onions because I know it makes the burger have way more flavor. The wrapping process is what makes your burger look squished down if not careful. If people don't care when they are wrapping it can really leave the customer with a mess. As for the chicken, I really have no complaints. Our spicy crispy chicken is my favorite and it actually has good taste when cooked properly. Obviously the chicken nugget is a staple at McDonalds and if you request your nuggets "cooked to order" you'll never have to deal with them being soggy or a little on the cold side because you will skip the whole tray process as discussed with the burgers. At our busy location we have 3 sets of trays placed in the warmer at all times and we serve them in order of the first cooked portions. If we didn't have stuff prepared and already cooked, people would be waiting an extremely long time for their food to be done and considering how many customers we get on a daily basis, it's just not possible. If you're getting served cold or old food, I would very well make a complaint. Remember, not every Mcdonald's is equal. When you go to a Mcdonalds with employees who actually care, we are lightyears ahead in quality than others who could care less. Overall, I think the burger making process definitely needs some improvement so as an employee I am actually very excited to see the changes coming in the future! Edit: I also wanted to elaborate on how serious the higher ups in the corporation take cleanliness and fixing issues. We change our gloves after EVERY action we perform. We have two sets of gloves...one set is blue that only touches raw meat/patties and the clear gloves that are only used for constructing your order. Never do we use our bare hands or use the blue gloves that have been contaminated and touch your food. If a manager or even another employee sees that, you're very much on your way to get fired. We even remove our gloves before pressing the buttons on the fryers so cross contamination doesn't happen. When I first got hired, I was very surprised how professional the General Manger and staff managers were. It was like I was talking to executives at a prestigious hospital or something lmfao. Don't forget that a lot of employees are younger and Mcdonald's may very well be their first job. I think the higher ups really do a good job preparing them for future jobs. They don't tolerate late/missing employees, unprofessionalism or uncleanliness of any sort. (At least at my location.) Have a good one guys
This is the standard with our franchisee in the particular region I'm in in Aus. Considering we've been practicing pretty much all the procedures suggested in the video for quite a long while now, and even our tray hold timers are tighter now more than ever, I've had experience enough to say my only gripes with them is with the onion on the grills, and to a lesser extent the cheese being room temp. There's very few issues that arise from either, but if you're busy you'd come to find that you're pulling cheese from the fridges at a quicker pace than it takes for it to get to room temperature even if ones open and one is pulled out ready to go, and similarly once busy, whoever's manning the grills HAS to lay out the next run of patties on the grill after scraping every trace of onion off from the last run. This is purely a problem if someone specifically requests no onion because of allergies. It may not be common but I know someone who has life or death reactions to it, the stores have to be that one step more careful in that case. I hate to see it. Anyone running the stores certainly do too. Because liability is a bitch. But lazy people can and do skip this step just to keep up! Otherwise I agree with your observations wholeheartedly. Within the same group of McDonald's in this area, same owner and all, none of these stores are equal! Because of the crew, communication, teamwork, management, the individual level of just care in general ALL being different. There are things that I've seen such as wrapping the burgers with too heavy a hand and handing out practically flat buns just in the name of 'speed'. THAT'S the worst one in this vid and I still have to try and correct people doing it.
A friend of mine's dad does construction on fast food places, he mostly does Chipotle's lately, but he was on the team that came up with the dual drive through idea.
@@cornpop838He's not a construction worker, he's the architect / planner for these projects. He was brought in to consult when Disney was planning on relaunching their retail locations like they had in the 80s and 90. I don't want to be more specific because it's not my information to give.
yeah a cafe with no seating is a bad idea, a cafe is supposed to be a third place, you can easily make coffee at home for almost nothing, people go to a cafe to see people and to talk to them and to bein a public place that's not their home or work not just get coffee.
The first round of the crispy tenders were fire but when they brought it back they used different chicken. the new ones were nasty and you could see the layers within the chicken cause it was all shredded chicken with food glue to hold it together.
Why does the chicken need to be that pink slime "reconstituted meat product" stuff that's been ground up into a slurry? McDonalds nuggets are so mid, especially compared to Popeyes.
@@wckPopeyes is just a bite of grease and breaded crumbs. I don’t know how anyone eats there. Popeyes is notorious for poor employee performance, and their food quality is shit as is.
My problem with these fast food restaurants is not only the decline in quality, but how nowadays they think they’re so “good or high class” that they start charging more for their food like removing the $1 menu “oh we aren’t poor people food” mentality
People make far more than they did years ago, and the actual cost of food has also drastically gone up because of suppliers raising wages. You can't keep something at 1 dollar forever. If you honestly complain about the price then maybe you actually are poor. Also, Deloitte suggests prices.
@@bedinor wages have NOT gone up over time. Prices on food are almost double they were about 5 years ago. Wages have not increased to match. All expensive fast food has done is made me cook at home. And it tastes better, and you get more for your effort.
Idk how it is for you guys but after a certain year (probably 2017-2022) McDonald's in Georgia had this upgrade already. Went from super soggy and depressing burgers to meaty, advertised sized looking burgers. Still kills me though if I eat it late at night the next morning 😅
Those were just the 1/4-lb. patties. They started patting them in-store and cooking to order. The 1/8-lb. patties were still frozen and grilled in large batches, but they recently changed that. Definitely makes a huge difference; they're making a real effort to improve their quality.
I live in Canada and I stopped going to the McD's because every time I have ordered, They messed it up. Last time, my brother and I ordered 6 double cheese burgers, 12 chocolate cookies and an ice cream. They forgot the order the first time and deleted it. We redid the order and finally it came and it was just 4 burgers and 3 cookies... Now all I can think about is I can't wait for flippy to replace them all.
Mcdonalds is very location dependant. For example here in Alberta Canada due to alberta having some of the best beef in the world and Canada's strict food laws the quality of the beef can be quite good at times. Its obviously still bound to other variables like cook quality but generally its pretty good
Really late reply but I thought it was funny to see another Albertian here. The only McDonald's that I've heard complimented lately is the Fort Saskatchewan location.
@@enthiegavoir5955 There's a lot of other variables, such as cook quality is a major one. But for average ground beef compartive to most of the world were eating good here
The problem at MCD, in early 2005 they started to go over to a new system of cooking the burgers in a so called "gourmet" style restaurant without realizing that it still is a fastfood chain, since the food is not being kept in a "bin" for at least 10 mins, (you can see this in the restaurants) and now has to be cooked at order, the result of this is the target 2 minutes service which was required is no longer obtainable, hence the long wait and cold food. 😔🤦
what? when i worked there like 10 years ago we still had those bins and everything. why it takes so long is they only want to have like 2 quarter pounder patties made at a time and if two people want one we are then out and have to cook more which takes like 7 minutes and can only do 4 at a time while the 1/10 patties used for everything else can be cooked 8 at a time in less than a minute
Although I eat McDonald's sometimes, I don't think I even perceive it as food lol - just something I use to stuff my pie hole when I'm about to pass out of hunger.
@@am-ranth8955 i feel it depends where you are. in the UK its usually decent. in the netherlands the quality is actually good lol. just the different standards in each country. america seems to be ok with slop for the most part, so thats what they serve
@@MollyLucyMaryJthey're addicting. You said it yourself. Fast food is often compared to drugs for a reason. This "food" is literally made to be addicting. It's not necessarily tasty but your body craves the salt, sugar, and God knows what else they put in it.
@randomfactsthatdontmatter3466 but they still like it. Being addicted doesn't change anything I said. People are in denial and love mcdonald's, and that's why I invest in them.
3 months ago I was at McDonald’s in Asia, they had so much variety and quality is usually good even had hot wings. When I come back to Canada I don’t even know it’s the same brand. Not to mention the inconsistency in the quality
The whole point of McDonalds was a simple menu. Cheap, fast, good. This trend of having 700 different toppings and an entire coffee bar is part of what's ruining the brand.
I think the problem with McDonald's now - is you can't get the same experience and taste of the food at each location, which was the original idea by Ray Kroc and it's creators. It's so hit or miss. One location, you can get a great experience. Go to another location several miles away, and it's horrible. McD's corporate needs to slap the wrists of their franchisees and get them all back to a standard country-wide. The app for McDonald's is actually one of the better fast food apps - and I use it ALL the time so I build up points and use the deals. It's well worth it. You save money on every order. Also - screw uber eats and door dash and all those shitty rip-off delivery services.
@@figbloppa7183I have 2 in my city one by the beach and one by my workplace. The one by the beach is good the one by my work is hit or miss. On weekends I get good service on weekdays it’s so trash I stopped going
Thank you for being the only streamer with the stones to address these intense cultural topics. This will be a divisive time, but don't worry. We stand with you.
They have a few experimental starbucks and amazon has stores where it knows what you pick up by weight size and bunch of other metrics and charges you when you walk out completely unmanned
McDonalds is simply too expensive for what you get. I'd rather pay the same amount of $ for better tasting food, or slightly more for a non-comparable night and day tasting authenticity. I think food across all "fast food" needs to lower prices though or dramatically increase portions; believe lowering prices will create that competition they are aiming for though.
Max I'd pay in the UK for a large meal is £8, so roughly $10. Only achievable if there's some meal offer on their app. Anything above is ridiculous for a fast food place
I used to never eat at McDonalds but in the last year I started to eat all the time because of the super cheap deals on the app. Also the quality has gotten way better. They actually toast the buns and use fresh meat. At least the one by me never disappoints (unless its really busy at night it can be made a little messy). like its always super fresh and hot and made correctly. But the biggest thing I am able to get a meal for $3.50. I use the Free Fry if you spend $2 and I get a discount if a get a mcdouble with lettuce and a 4piece nugget for 3.50. I always get water to drink because it free and soda is bad for you anyways. You can use that deal everyday. and you accumulate points. WHERE CAN I GET A MEAL FOR LESS THAN $4?? not even buying your own ingredients at the store is that cost effective lol But I never will pay the prices of most of the items on the menu. Fries alone are up to almost $4 for a large. but using the apps and knowing the discounts that can be used on top of the deals are the most effective way to save money. Like my reciept says I save like 4.50 when my meal costs like 3.70 something with tax lol
Fun fact, a few years ago. I would buy like 10 of the things before going to the field for training in the Army. They would taste exactly the same two weeks later with no refrigeration.
my biggest gripe is the enforced 'times' from corporate. the last time i went thru the drive thru it was raining and no one was behind me yet i was asked to pull forward into the rain b/c their 'drivethru' times needed to come down. you see the same problem inside. i stopped going to the drive thru b/c of the previous described experience and my last time ordering INSIDE. the manager was literally yelling about how she was going to get written up for her times, and then said to ignore the inside order and finish all the drivethru orders first. there is literally 0 way to win with McDonalds. Don't get me started on the icecream machines being always busted either. anyone else having these problems? you can even see their screen. they immediately bump orders into the serving col instead of in progress which is totally false. you wait another 10 min to get the item labeled as being served 10 min later.
Chicken and potato combo is real af. My lil bro is severely allergic to both and he used to pop a handful of benadryl and have an epipen on standby so he could eat some with us 😂
Nobody cared until the PRICES went up. They made an EXCELLENT 35 cent cheeseburger. BigMacs were AWESOME when they were "2 for $2". And the giant 99 cent sweet tea could give your unborn grand-children diabetes, but we guzzled them with a smile. Then it happened. The prices went sky high by comparison. Suddenly we are questioning what we are getting for the money. And the food is getting compared to "real" food for the same price.
11.89 for a freaking sad big mac
@@OrbitalSP2 Fr I'll just buy some fucking ground chuck at $3/lb and make an incomprehensibly better burger, how do people still go there?
my mcdonalds has buy one get for a buck have for sometime now
So true. Heck, $1.39 just a few years ago, then suddenly it's $3.00 for a basic cheeseburger and that's just not worth it. You can argue that it was never really "worth it" but when you're on the road and don't have time to cook, slapping down 5 bucks for a two burgers, fries and a drink was a real comfy choice to make. Now that same "meal" is ten bucks at least and even if it was the same quality that just makes it all taste worse, knowing I could go down the road, take 5 more minutes and get something MUCH better for almost the same price.
And how much is McDonalds going to charge after they put more quality into their food? They'll finish the job of pricing themselves out of business.
Remember when McDonalds had a huge playground, with a ball pit, jungle gym, slides, a big red slanted roof… the good ol’ days
They started getting rid of those where I live and it's a shame. Even more of a reason not to bother eating McDonalds
They got rid of those because they were a hygene nightmare.
@@Outlawstar0198 Right. The best part about eating at mcdonalds was definitely watching the kids.
@@kimhornhem5399did your parents never take you when you were a kid or something?
I got hepatitis playing in that pit...fond memories 😊
McDonald’s has forgotten themself. They think they’re a luxury burger restaurant. They think that they can sell cheap crap at a premium. They think that were to stupid to realize that were being ripped off. Like we wouldn’t notice that we’re paying more and more as the portions shrink and shrink. Well, they’re wrong.
They’e no In & Out, or 5 Guys, or one of the other premium burger joints. They’re the cheap burger that you buy when you’re hungry but not looking to spend much. They’re the, oh it’s getting late, let’s grab something on the way home. They’re the I have a car full of hungry kids, let’s just get something fast and cheap.
This
Idk about US but in UK 5 Guys burgers are the same tragedy. Their fries are fire tho.
Five guys are not premium LOL
McDs is the burger you get when you wanna roll the dice for a small chance of human meat in your burger… but don’t worry that’s probably just in the big cities….
@@DagnirRen they are compared to McDonalds!
this is why cooktuber channels are so important and franchise killing like joshua weissman, Adam Ragusea, binging with babish, chef Jean piere, Alex, italia squista, vinchenzos plate, chef brian tsao or chef james makinson.ect. so many to name, tasting history with max miller or king of meat, guga .they help make you confident in making good food. make yourself a burger for 3 dollars. make the buns in advance then build a fantastic homemade sandwich
So I work at McDonalds as a kitchen manager and I don't really see these changes lasting. The buns sure, the meltier cheese yes, but the amount of diced onions and lettuce being wasted with the new procedures is wild. Easily 25% of the onions put onto the burgers on the grill get wasted and they want us to put 2x the lettuce that use to be on the big macs and mchickens on them now, and that burns money. I've had dozens of people come back and complain about how much lettuce they have on the big mac and mcchickens. As for the sauce, its not 2x, it's honestly less than there use to be. With the old sauce guns, you could fill up a 2oz side cup with 2 pumps, now it takes 3 pumps, so how is there twice the sauce on the big macs now? I see the numbers at my store and we're wasting so much lettuce and diced onions since the new changes so I just don't think it'll last long. I know McDonalds can afford to lose hundreds of thousands for "better food" but I'm also sure they don't want to lol I think it'll silently get changed back and customers won't even notice.
Not the mention, the insane price raises everywhere. 3 years ago a mcdouble was like 1.32$ and now they're like 2.20? Wild honestly, and we still aren't even paying our employees well either. 10-12$/hr is still the starting rate at my store, and our regional managers wonder why we can't keep the store staffed. my store alone increased profit by 430k this year but no one's seen raises. "Great" way to retain employees. Not to mention half the equipment in our store just doesn't work properly either adding to the additional waste on onions and lettuce. Also, the mobile app is straight trash. They don't train us on it at all, so if there's an issue AT ALL, the customer loses out. There's no receipt, it crashes often, there's just no way for us to help the customer at all except to take their word for it and potentially give someone lying to us free food.
Lettuce is the last thing a Big Mac needs more of.
I get a receipt when I do mobile orders at my McDonalds. Using the app is legit the only way to make the prices worth it but they just removed the buy 1 single QP/big mac and get one for $0.20 and replaced it with buy a single QP/big mac and get a second for 20% off. Plus the rewards for completing the little survey on receipts has gone down as well. It used to be if you did the survey, you got a free single QP or big mac, then it got changed to buy one get one free, now its just 20% off a single QP or big mac. Mcdonalds needs to realize that low prices is what people want, not more random ass toppings
What's funny is even whitecastle perfected putting onions on the patty during the cooking process
I foundan old receipt from McDonald’s in my jacket pocket a few years ago, it was from 2008. I spent $6 and got 6 chicken nuggets, large fries and two cheese burgers. Easily around 1000 calories for $6 was insanely cheap. I remember just 3 or 4 years ago you could get 20 nuggets for $5 plus tax , now it’s 4.49 for a 10 piece
You sound like the rare employee that actually has intelligence, gives a shit, and is probably sadly untrusted, unlistened to, and overlooked.
I appreciate you
I live in Germany, so my experience with mcDonalds might be different, but the only thing I noticed changing this year, was that the pattys became way smaller, while prices skyrocketed.
I moved to Germany last year from the UK, I drove through a few countries in the van and the best one by far was in the Netherlands! The quality is better over here than the UK though. I have noticed the change in patty size and the price increase. But the lack of breakfast menu items makes me sad mostly.
I was working in Germany for about 8 months or so. And I gotta say, McDonalds sucks there! Atleast in my experience. I'd rather spend 6 euros and get a decent doner or heck, even bratwurst in the gas station if on the road
that, and sauces cost so much. in Belgium i pay 1 euro for an extra pack of sauce, whereas when i went on Erasmus to the UK the sauce was free, and now that i live in Austria its 50 cents...all for the same thing ??
@@paulclarkson2583even here in the Netherlands it's gotten worse. It's shit quality compared to any other burger chain.
"Shrinkflation"
When one looks at Asmongold's diet, the fact that McDonald's isn't up to his standards says something.
It's like being called a creep by a child predator and it being correct.
jfc u didnt have to cook him like this 😂
This comment got me. God Dayum! HAHAHA
Too far
bruh😂
He eats steak so I’d say he’s eating good
Quit working for mcdonalds a little over a year ago. One of the reasons for the soggy buns is that when they changed over to cook to order quarter pounders, they are SUPPOSED to let the patty rest on a tray on top of a paper to absorb the grease for a second. But lazy teenagers scoop it right off the grill onto the bun, grease and all. By the time you get it the grease is coming out of the box and through the bag because it’s soaked straight through the bun. I was a manager and used to fight with my crew over doing this
I believe it. I worked at sheetz and it's hard to get people to fight speed vs quality. Almost can't have both. Sheetz gives you a timer of 6 minutes and it's 6 minutes once punch in no matter how many orders are up or how long the food items on their take and how much of it. Sadly that too makes people cut corners to meet speed expectations too.
@@wolfindragonsclothing no such thing as too many tickets lol that's crazy. they sell a 6 min time instead of, idk 10 min-
!!!
oh hey, real life here, ya dont say you can't make everything in 6 min when there's 20 tickets in the window? depends on how busy the kitchen is, duh! not an excuse, it just happens. fast food businesses... selling convenience and not product
Yup I was a department manager in charge of the food and kitchen area and even some managers would scrape the nasty fries that fell on the top of the fry rack I would explain this is someone’s dinner they paid for. How would you like it if you spent 30 dollars to feed your family and none of them ate there food because it was disgusting.
Call me crazy but I actually like the really soft buns (idk what people mean by soggy) I think it's what makes it taste yummy mixed with all the sauces mushed together when you eat it lmaoo
its a simple fix on the corporate side. Every burger an employee fucks up intentionally gets docked from the paycheck.
The real problem with McDonald's is that it's absolutely trash, but you're paying next to top dollar for it. Imagine paying $5 for what is literally a dollar menu Burger.
yeah you dont go to MC bc its taste you go to mc bc you dont have money.. 5 years a go a big mac in germany was like 3$ and some cents... this days a big mac is8$... 8 faqing $ for 1 bigmac no menu....1..... for 8 faqing $ you could buy in germany a fresh 1 foot pizza and a coke
@reqz1634 a reason why burger king is the king. At least in swiss
In Israel a whole meal is 15$ lol
America ig. Idk i fucking love mcd. Mc crispy is amazing. Big tasy is so good. Worth throwing 10 euro meal idk
prices are the same even king is a bit higher, but taste/quality/quantity is same as MC burger king is not an option it is like are you samsung or apple team...choose your poison@@markobucevic8991
Imagine coming in McD in 2001, saying "hey, can you make like a big sausy burger with 3 cutlets and extra-extra cheese sauce?" and the guy would be like "sure, ok, that will be an EXTRA DOLLAR"
It's funny because the average income isn't much higher now than then thanks to wages stagnating
@@dmt472 in 2001 the minimum wage was about $7. Today the minimum wage is $15 in many areas. Of course inflation is up more than that...we are up around 300% from 2001 especially with food prices.
true. i could afford mcdonalds when i made 7 an hour. can't do that making 20
minimum wages going up doesnt mean much. they have more than doubled, but average income hasn't. 15$ an hour is still absolutely horrible, you can't life off that without selling drugs or your body on the side@@Ziegfried82
*sauce
McDonalds was on the decline for a decade, but post-covid the quality/portion size is even more tragic....literally not even edible anymore
One word... "Breakfast"
Taco Bell too.
Have'nt eating Taco Bell or Mc Donalds since 2018.
idk man the app has some fire deals tho. They were running one where I could get a twenty piece nuggie with two free any size fries. Lotta food for a good deal imo
Idk, the McDonalds near my house has consistently had good food since I can remember.
this dude think that mcdonalds will be not there after 1 year, you will see death yet mcdonald is still standing still like a solid rock
just because you hate it that doesnt mean 1billion hate it too lol
"We've heard your cries and fought against all odds to find a way to get more sauce on your big mac" literally just turning a screw in their sauce guns to change the amount squirted out per pull
I wouldn't want to undersell the magnitude of any tweaks that a large chain like McDonald's makes, simply because of the size and coordination required to standardise something.
But to the customer. I agree. I can't bieve it took them years to just say - fuck it, let's give them extra sauce as standard.
OR......this customer ordered Extra Sauce..........how bout you pull the trigger twice...........not effing hard. Unbelievable how these big companies make the smallest things so complicated.
We heard your cries about our low tier food and we've decided you can now drive to another location to get a fruity drink also from us the people who make low tier food.
@@boshek9455 This is correct
Yeah so this is actually a employee issues feeling rushed and it's no gun it's a squirte bottle taco bell use the chulk guns
Each McDonalds is its own experience. I live in AZ, and travel the country as a construction worker and eat there more than I'd like to admit. Some stores are absolutely amazing and actually make hot burgers and fries quickly. Some make good food slow as hell. Most nowadays are fast and pre-made (been sitting on hold for 30+ minutes), cold/Lukewarm crap just hurled out the drive thru window as fast as possible. I purposely drive to a different location 3 miles further from the one next to me because the quality and service is just way better.
This is sort of my experience but more so with Burger King. I work as a plumber (mostly handling residential clients) and both of the Burger King restaurants that are within the area that I mainly serve are just terrible, and so I'll go literally anywhere else. Both of the McDonald's restaurants within driving distance are infinitely better, but because of that, are also packed where the drive-thru is just a horrible experience whenever you might have a limited time for lunch break. I use the mobile app's for the restaurants that I visit most frequently and while McDonald's is certainly increasing in price and not really worth it, the mobile app is far better than any other fast food service maybe other than Taco Bell. You can get 25% off your order once per day at McDonald's, for example, and I don't know any other fast food place to really offer that. Granted, the savings from the mobile app might actually be apart of the price hikes.
McDonalds prides itself on having the exact same experience no matter what restaurant you enter. And that has been my experience. There is a spectrum based on how shitty the staff is, but even the best McDs is low-Mid tier at best. Not a single item is exemplary or worth a trip over another restaurant.
If you want a tips to always have a fresh burger just add ou delete something from the burger, so they have to make your burger when you order for it they can't take an old one to add your extra
This is due to franchising. Each owner has a different level of management skill, each area has it's own pool of employees that may be good or bad. I've seen the biggest gap with Burger King. The one by my work is the worst fast food I've ever experienced but there's a BK many miles away that is actually good like what I remember from the 1990s.
So true, you cant even believe its the same food. One MD can be heaven and another I want to spit the food out. It all depends on the employees. I dunno how they managed to pull it off but this one MD i use to go to only hired attractive girls and it was the greatest experience everytime. Always hot fresh food, always friendly, always tasted great. When I pull up and get dirty looks by the most miserable person ever i just keep going, already know what that experience will be.
The biggest issue with mcdickles is the amount of sugar in the burgers, the low quality ingredients, and preservatives they use. I ate at a Mcdonalds in the country of Georgia and it was like night a day. The lack of regulation when it comes to our food in the USA is embarrassing
Sugar, is a preservative, plot twist.
Country of georgia??? You mean state
@@terpy91 They meant country.
The country of Georgia squished in between Turkey and Russia@@terpy91
Exactly. McDonald's in Europe are much much healthier because of the regulations imposed by the EU. It is still processed food, but at least it is not actively killing you.
I lost over 40lbs in a year (from 229lbs to 187lbs - I'm 6,3) by completely cutting out processed sugar. And you guys in the US have so much sugar in everything. Even your bread.
But hey, some people still think drinking juice is healthy... (Well 0,5 glasses of juice daily is ok, won't hurt you. More is no good).
The main thing is, and this goes for most companies, they've gone from making a profit, to just pure greed. It's not about making sure the customer is taken care of anymore.
That's not their responsibility though. If the customer keeps coming back and continues to consume the food then that's them being satisfied. There is next to no demand for anything to change so it's not really an issue.
@@Zikk0_o Idk at least where I live the fast food places are super empty except for ChickFilA, I think people are starting to realize the price is getting a bit ridiculous
i always look at the 5 year business plan and the buying and selling of smaller companies by larger ones as the major culprit. i worked for a company that sold to an investment group with about nine billion in capital. they owned the company for 5-6 years, bought all their business and didn't grow at all organically, and sold it when the ebitda went up in the industry. when you look at that process; that a dude who cannot pronounce some of the products you sell is looking at a balance sheet and nothing else, you see why people do it this way. some people are fully financially motivated. they wake up in the morning with money on the mind, and they go to bed with money on the mind. they lay people off like they are numbers. and when you live half way across the world and never set foot in an office or a plant you own, that is all they are. people really shouldn't be owning businesses at arm's length like that. the product suffers, the worker suffers, it's only good for investors. this company has major, major changes, coming. unfortunately it looks like they'll follow world war three, and we need to get through that one without destroying the planet first.
then say something if you get a shitty meal how is that mcdonalds responsibility when your the customer?
I agree something should be said, but with that said, when a company only serves product X, the customer doesn't have the option for better. Again this is just my opinion and from my own experience. McD's isn't the only place that has gone down in the quality of their food / service while charging more for less. Asmond pointed it out in one of his other videos. Case and point: The $ menu vs the "value" menu.
A very important detail you missed is that there are franchised restaurants. And if you end up in one of these the quality differs from one place to another. It's all coming down to managerial skills (if you can name it like that). Yes, McDonald's main company has rules and contracts, training etc. in place, for who wants to buy the franchise, to make sure every restaurant in the world delivers the same quality...but reality is different!
I always thought they're all franchised, or like 95% of them are. Like Subway.
Yea, that's not anything new though. McDonald's corporate is not getting involved for petty customer complaints. You're exactly right though, it comes down to the workers competence and how well or not well they are managed.
Back in the '90s, my BK had a playground outside. There were two stainless steel slides. One slide was wide for multiple people, and one was narrow for a single person. These slides would be 250 degrees in the summer, and you'd get burnt like a flame broiled beef patty on the way down. You had to adjust your technique to avoid skin contact. I remember always looking at my squiggly reflection in the slide. The sun reflecting off the slides would blind the heck out of you. The wide slide faced the road, and I remember sometimes driving by the BK with my mom and getting beamed by it. There was also a two story BK with an arcade and large indoor playground about 20 minutes away. Could eat upstairs overlooking everything with plants and cool corner booths. Pure '90s.
McDonalds used to be like crap food but a really good deal and now its just way out priced its quality level. Not worth it anymore at all
I’m all for them improving their food, but if these improvements means the average meal price will increase even further, I’ll just keep going to literally any other place instead 😂
My problem is putting onions into the burgers, are they planning to do that with every burger? Cause if they do then I'm just not eating at McDonald's anymore
just ask for no onions. @@zerobolt9506
Getting a satiating meal from McDonald's cost a fucking fortune. The only merit is all the random fingerfood shit you can buy on the side at 4 AM after a night out
@@zerobolt9506 lol grow up
@@zerobolt9506 order without onions? whats the problem lmao
I used to work for an industrial bakery called Pan O Gold and we made all of Burger Kings buns. They were so good when they first came out of the oven. The Burger King buns are legit and made from scratch, just in huge batches.
Problem is with a ton of these fast food companies is that the price has gone up and the quality, which depending on where you went wasn't the greatest in the first place, has gone down. Its slowly becoming less fast food and more pricey food for low quality returns. Just slowly becoming no longer worth it in any way.
exactly, what is the point of going to mcdonalds when i could go to an actual burger restaurant for like 10% more money and have 10 times better food
When I got the A&W coupons recently: 2 Teen burgers $12.99 LMAO $12.99 was once the price of 2 Teen/Mozza Comboes, now 2 Teen/Mozza comboes is $17.99.
I remember when MD had the Angus burgers and Country fried chicken burger and the coupon for those was $16-18 for two meals!, those were the only burgers I have ever had MD that I thought were worth it. I bet if MD still had the coupon for that it would be $30...
You have to use their apps for affordable food now. McDonald’s offers solid deals, only time I’ll ever order is from their app.
The fact that a cheeseburger with crap rehydrated onions and a single pickle is $2.50 at Mcdonalds, but a jr. bacon cheeseburger, fresh never frozen, with the works (lettuce, tomato, raw onions, etc) is the same price freaking shocked me. I can go to wendy's and get 3 quality fast-food burgers for about $8.25 after tax, for the same toppings at McDonald's on 3 burgers it'd be at least $12+ (Edit: for the Americans, Im Canadian, all of these prices I'm listing are in CAD)
The second mcdouble is 1.00 so quantities of 2 are 3 bucks now.
Mcdonald's can do that because it's more popular then Wendy's. If wendys was pulling the business that mcdonald's was they'd most definitely raise their prices. I've worked at a couple fast food places and they all ran on a tier system. And depending on what tier you were in dictated your prices
You just said they were the same price? I get 2 double cheeseburgers at mcdonalds and it’s like $6 after tax. And Wendy’s jr bacon is one patty, one cheese with bacon not 2 Patties with 2 cheese
like boogie said, wendy's is surprisingly good value for the money.
@@mukadaymakwa7109 you would think at higher volumes prices would come down....
I definitely think their wanting to address these issues is a real thing. I remember when Wendy's was awful, they made improvements, and now they're great. I also remember when Dominoes was BY FAR the worst quality delivery pizza ever. They addressed some issues, started using better ingredients, and now it's really quite good. So, I'm hopeful that McDonald's will improve things, and hopefully without making the meals cost more than they already do.
Idk if it's just nostalgia but I definitely remember Domino's being way better in the past. I miss it. 😂
If you want good chicken tenders with mashed potatoes and gravy, go to Bojangles.
Idk dominos is going downhill again, last time I got a dominos pizza the pizza crust had the texture of a dry cracker and little amount of sauce they had had barely any flavor. Way worse than is was pre pandemic
McDonald's in Australia already takes these measures. The cheese at room temperature is sporadic at best. Purely because busy hours means you're powering through their blocks of cheese at a stupid rate yet you can only hold 1 outside of fridges at a time per line not including the open packet. And when it's not busy, the hold timer on an unopened packet isn't an issue.
The onions are something to be seriously careful of if it goes to the US. I've seen people too lazy to clean their grill surfaces after throwing the onion on to the patties and subsequently the grills. Which means that problem stores can have onion on their runs that are meant to be NO onion for customers that request none, say: for allergies. I believe THIS one in particular could potentially be a horrid idea depending on the... Condition of the stores crew. Either way if that kind of negligence occurs, and a customer has a reaction, expect to have your ass handed to you.
Dominos crust is bad, the quality has gone down again
My wife bit into a burger a few months back and she had a full piece of parchment paper (what they use to seperate raw Pattie’s). We haven’t been back since.
this happened to me at orcharlies when i was little.. we got a free meal, 2 to go meals for free, AND ive never been back to o charlies
fone bad first impression
Nothings more uncomfortable then eating fast food and having to remove something that isn’t food from your mouth. I can’t even look at it the same after
Yep happened to me last week. It was Mcdelivery with Uber through McDonald's app. So I phoned the physical McDonald's, they said - sorry, but you have to speak to Uber as they have to deal with complaints. Phoned Uber, they said - sorry, but you have to speak to McDonald's as your case is health and safety concern. Phoned McDonald's again, they again told me to phone Uber. Phoned Uber again, they said they can't help, and that I could also try in app support. Tried in app support (robot), they just gave me the Uber phone number.
Absolutely fantastic experience, 10/10.
The meat in the patty itself looks like parchment paper. Seriously, look at it closely and how it gets stuck in your teeth. It's like they are making meat out of recycled trash.
But why havent u been back since? I go to MC D. 10x a year.
Haven't been to McDonald's for over a year. After covid, it's taken over 30 minutes to get through their drive through, pay, and receive my food. Even at 2 am, when I'm the only car there. In general, all businesses got worse after 2020, they used it as an excuse to lower their standards and become less consumer friendly, but fast food has been the worst about it. Usually we accept lower quality for it being cheap and fast, but it stopped being fast 4 years ago, and it stopped being cheap three years ago. The only place I still go is Little Caesars, cause their hot and ready pizza is still fast and for a whole pizza, it's still cheap.
In the fall after covid I was working near a BK and my shift was almost over I could see they had 0 guests in like 2 hours so I went into the loyalty app and ordered, I walked over and they had the doors locked even with the sign saying lobby was open, they would not give me the food by drive through and even the manager didn't know what to do, they had the bag with the finished order ON THE COUNTER.
I finally talked one employee into just putting it on the ground right outside the door on 'his' way home just so I could eat my 25 min cold burger.
What's crazy about McDonald's price increase is that the increase matched or was worse than other brands but they've been touting their supply chain as a reason why they were able to make stuff cheaper the years before.
Leads me to believe that either they jacked up the prices blaming the normal reasons or their supply chain failed, but that be incredibly embarrassing since McDonald's malicious practices when procuring ingredients
They gave those lame reasons for the price increase because they didn't want to tell the truth. Every food place I've worked at has some sort of tier system that dictates their prices. And the higher ups slowly increase prices so people won't notice, but then it'll bump them up to a new tier so they would have to do another increase in prices. It's low-key devious. Side note I've only worked with corporate stores, so I can 100 say franchises have the same system
I have been working at McDonalds for the last 6 or 7 months and the problem isn't the quality. Shure their quality is quite low, but the real problem is that a double quarter pounder costs $12, and a large pizza of better quality costs $18.
I MISS the Mushroom Swiss burger they were serving around 2010-2012. The burger was so good and had a really good flavor. They ended up taking away that "premium" beef line because beef was apparently becoming too expensive and they wanted to push chicken options. A form of the mushroom swiss was released a few years later but it was not the same.
The Angus Mushroom and Swiss was flavored with chicken/mushroom noodle seasoning.
@@Sara-L MSG makes everything better :3
@@monkee014Not just MSG, any umami flavorings (basically foods high in glutamic acid).
@@monkee014 Ah yeah the traditional swiss MSG.
I worked as a shift leader at mcdonalds in Sweden for 2 years and i was really suprised when i was at a US restaurant and was baffeld over how low the standards where the fries where so bad i threw away half, and the bread was actually soo sweet i could actually taste the sugar and the staff looked at me like a crazy person 😂
Everything has added sugar in America
@@sleepwellmychild Not if you know how to eat properly.. it's not that hard
Musta went to a fast food joint in a ghetto neighborhood
Maybe you're a crazy health freak like the "Oversize me" director.
Japanese McDonalds is pretty much the apex in terms of caring and following the operations manual to the letter. Pretty much any country that has universal healthcare and free education has a better McDonalds than the US - because their target workers can afford to work there!
I worked at a McDonalds in Florida 12 years ago. There was an "add mac sauce" option on the POS for food. A specific customer would come in often and order a mcdouble with mac sauce.
That's me
This was me for sure.
I worked at McDonald's briefly here in Canada, we had a "mcdouble like-a-mac" option that just made it a smaller, more affordable big mac.
I'm eating that right now (bacon mcdouble only Mac sauce)
i still get a "double hamburger dressed like a mac" every once in a while on my break@@jimmyjoe1488
McDonald's is disgusting, cheap, super-quick fast food where you order a Big Mac, get a box that says Fish Fillet, and the burger is a chicken patty with nothing else. There's no quality, there's not taste, there's just sugar and salt. That's fine, I think we can all agree this is a product we all enjoy and crave time-to-time, like pizza or kebabs. The issue is that you should not be paying $20 for a diseased burger, depressing fries, and a watery coke.
The worst part is that the stores themselves are almost entirely blameless here for the problem. The stores are owned by people who are expected to front millions of dollars just to open and license the store, then take two years to go through McDonald's management program. They don't set the prices, the standards, the menu, or anything, they just run the store. McDonald's corporate does all the rest. So Corporate says increase the cost to the customer and also increases the tax on the stores and prices of the goods they sell to the stores. The owner can't manage to keep up unless you're in a prime location, like downtown NYC. Otherwise, they are operating on razor thin margins, if they make any profit at all, meanwhile Corporate keeps squeezing the thumb screws.
That kind of situation just causes the owner to hire less people, pay them less, clean less, look at quality less, and hope they skate by on good will alone. That's fine in the short term, but years of this and people will refuse to even come anymore.
When my wife was pregnant with my now 10 year old daughter the only severe craving she got was for a Big Mac. We never eat at McDonalds but the craving was unquenchable. We went on 5 separate occasions and they didn't get her order right any of the 5 times, across 3 different locations. 3 of the times we got something other than a Big Mac, and the two times we got the Big Mac neither had sauce and one only had 2 buns.
We haven't even thought about going back since.
How don’t you get a Big Mac when you order one?
@@facetious4892 idk maybe it was different 10 years ago still tho
a few years ago McDonalds was worth it for the price I actually remember back in the 2010s being able to get a cheeseburger for a dollar and since my family was poor it was managed to feed us when we really needed it but since they increased the price its not even worth it
3$ for a burger and fries
For the cost of two "value menu" McDoubles I could buy a pound of ground beef. The value just ain't there anymore. My current favorite go to fast food meal is the popeyes chicken sandwich, I can't be bothered to fry my own chicken and it's 5 bucks for a big ol chunk of meat.
Yeah, a big mac is like $6+ or something I think. for a buck or two more I can go to a local diner and get a proper burger where it's not a coin flip as to whether I get food poisoning or not.
These fast food restaurants nowadays think they’re high class or something
The loose change menu was a godsend especially when you didn't have much. A dollar for a hamburger, two bucks for a cheeseburger or a McChicken, it was McGreat. But of course they got McRid-of-it.
The Best Burger initiative has already been rolled out in a lot of areas.
The "new buns" are mostly unnoticable, just a bit more bread due to the belief that NA prefers more bun to meat(EU is the flipside, per surveys)
"Not being able to ring up a customer request" is an issue with the Corporation refusing to let stores adjust what is allowed to be changed on burgers. Most stores have to try and figure out complex workarounds in order to do it because the corporation is straight up making it harder for customers and workers.
The amount of Big Mac sauce was almost doubled with the Best Burger initiative, in order to make up for a more absorbent/dryer bun.
The onions are not added "While it's searing", they're added post-cooking on the grill. This is resulting in more burnt burger patties. On top of that the new gaping setting is making half the meat significantly undercooked versus the other half.
McDonalds does not microwave the burger meat. It uses an electric grill.
The melted status of the cheese is usually dependent on how fresh the meat is off the grill, since if the meat is old it's going to be coooolllddd~
Ready on arrival and McDelivery is a trainwreck, food does actually sit there for 5+ minutes at least. We've had orders sit for over an hour before they were picked up.
The McApp has massive problems both in terms of connectivity and also sending peoples orders to the wrong restaurantsa nd not letting them fix it. Daily issue.
The burger patties have a quality that I can only describe as medically sterilized.
Update:
Just had a quarter pounder in los angeles and it was updated in every category.
-Tasty patties (onions grilled)
-New bun
-melted cheese.
Night and day boys!
When I worked at McDonalds in high school (2014) you could ring up nearly ever item in the building. There was an a la carte page on the touchscreen picture book menu where I could select sauce packets, slices of cheese, the Cinnabons that most people didn’t even know we sold because they were never on any menu… etc etc, and I highly doubt that it’s a feature that’s been removed.
Can’t charge you for that so I can’t give it to you is typically just incompetence.
I was coming here to say that, and it usually boils down to poor training, though sometimes it is laziness. Pretty much everything on the menu can be rung up a la carte. I was a graveyard shift manager for a couple of years, and moved to days for a while after that, so I've worked with a team as small as 3 (including me), and as large as roughly ~ 20. You learn pretty quick where you can put people, and where you can't, and honestly all the issues sound like grill issues. Not draining the meat enough before putting it in the trays, not draining the pickles / dehydrated onions, maybe the toaster isn't on a high enough heat setting, and so on. I mean, the components (like the buns) might have changed since I left in 2018, so I can't be 100% sure, but yeah. My first guess would just be overall bad grill training.
For real. You can just buy Happy Meal toys without the Happy Meal lmao. Every single item in the store is on the register.
Well, they charge for sauces now sometimes. I'm assuming they just updated it to add them for whatever price.
@@Dukes3677 it'll usually depend on the sauce. Things like the nugget sauces and Big Mac sauce you'll be charged for. I can't remember if the system charged for the tartar sauce. As for things like ketchup, mustard, and mayo, our system didn't charge for those.
When one burger is more expensive than going to the grocery store next door, buying a pack of frozen burgers and buns and throwing them in the oven for 10 minutes, well the grocery store is the one that gets the business.
i mean the logic is right but majority will still spend the money
@@horseradish0911convenience usually wins out yeah
That’s always been the case….. that’s how restaurants works
As a German: I can spend 25€ at McDonalds's for a 20pc Nuggie menu with soggy fries and 0.5liters of syrupy coke and take home 5 cheesies for later, OR just take the 25€ and order a restaurant quality schnitzel with croquettes (fried mashed potatoes) and a large pizza plus a liter of bottled coke. I will also never ever drink a McDonalds milk-shake ever again, after learning how it's made.
You won't ever drink one again even if you wanted to, because the machine never works 😂
Here in the US, the pizza alone would pretty much destroy that 25€
@@intermidable ya 50 dallors for 2 medium ones and a 2 liter here in Alaska
@@intermidable For a regular 12 inch pizza? Damn, you getting robbed and you even got lower personnel and energy costs, plus domestic production of all the ingredients. That's shady af pricing.
I took the "10 burgers for $2.50" summer promos for granted, as well as the Dollar Menu. The company can decrease many of the prices and *STOP* shrinking the items any day now. We know most locations don't pay all that well so corporate can't say they need to keep up with payroll costs and utility/equipment expenses. Personally I only go to a McD location once every 7 years so every time that happens, the place has definitely changed appearance, comfort, selection, and outrageous prices.
What used to cost me $2.14 in the past (double burger and drink) was almost $5 last summer when getting a car looked at and I walked down the street to the "restaurant" and figured why not indulge in a little. Not doing that again. Next visit will probably be $8 for the same (remember $2.14) double burger and soda... just smaller portion.
McDonald's went out the window for me personally when they got rid of the snack wrap. Haven't had McDonald's in awhile but I would love to see a revival of quality of the food, it's just so bad now.
It's just the people. Literally. I've watched a mcdonalds/taco bell go from great quality, actually enjoyed going, now it tastes like shit and is bad service. No change other than the people this was within a couple months
The McChicken used to have a relatively acceptable sized pattie on it here until a few years ago where to save a few dollars they downgraded to something that was little more than the size of a scallop. It was absolutely disgraceful and I'm pretty sure McDonalds received enough complaints to revert it.
I agree with asmon that burger king is way better even though the only thing I get there is the impossible whopper which is pretty good, I don't eat at mcdonalds.
Those snack wraps were shit too
I stoped going to mc donalds after I got food poisoning like really bad after eating there.
in my experience, double lanes for taking orders is faster but it seems to make it a lot more likely that your order gets messed up. so it's not really worth it
No it would be faster if the second lane was actually open for once.
I've never had an order mess up in a Mcdonald's 2 lanes. I think it depends on the area and the experience of the workers. When I used to live In Lowell Massachusetts, I went to a certain Wendy's every other night, and they would literally mess up my order every single time, even after they changed managers time and time again.
@@romanninja777 I’ve never been to one where the second lane was closed!? Weirddd
@mirandavancauwenberghs2174 you're lucky where you live. Here they always put up orange cones
In Sweden we have kiosks for the customers to order and pay in the machine themselves. The staff only packs and prepare your order. A lot of fast food places work like that here. You can still order at the counter too.
Not just Sweden; same in UK & Poland, and I imagine they roll this out everywhere else too. This is normal (ok I just get to the point where Asmon says its not common in the US and I am shocked 😅😂)
@sagetusk8204 everyone I've been to has them and I live in the U.S
its the same in america
@@KnightNova88 ahh ok it's another one of those "Zack doesn't get out enough" type things, they do exist in US 😂
One trick I used to do awhile back on the self serve kiosk before the pandemic was order a few regular cheese burgers with added shredded lettuce and big mac sauce, those used to be options. I could spend about $5 on what was basically a big mac, but the whole meal was way more food than the actual big mac. Later they added that weird single patty big mac and the "grand mac" promotional thing as a response, while also updating the options to prevent that trick. I dunno man, it's just lettuce and sauce.
I used to do that trick too, but very soon I gave up. The reasons why I gave up were basically 1. They'd never do it correctly anyway, like they'd add extras on one burger, but wouldn't do it for another one, or they'd add extra lettuce, but won't add extra sauce, or onions/etc. 2. I felt like after they see the order ticket in the kitchen with all those extras requested, they might as well spit into my burger because it's too much to do for the spoiled little hearts who live with their parents, have no bills no responsibilities, and the only stress is there's nothing to watch on Netflix this week.
Now they charge for adding tomato, and shredded lettuce
Asmon's signature move is hearing someone analyze something and then saying "it doesn't matter. It's just not good." Well, thank you, that really cleared things up for me 😂
I very much relate to Asmongold's story at the beginning, one day I realized that I haven't eaten McDonald's in a while and I was happier for it. That was like 10-15 years ago something like that and I haven't eaten there since. Food made me physically hurt after eating it and I realized it's not worth it. I don't understand how they are still around when their prices have skyrocketed since and are as much as actual restaurants.
Interesting. McDonalds has, consistently, for me been the only fast food joint to not have me running to the bathroom with the runs moments after eating it. In fact, it has become the only fast food chain that I trust; unless the employee’s are goofing around in the back. Then I just leave.
@@TheMusicolophile The reason it doesn't give you the runs is because the mush they serve gets glued to your intestines. Both times I've been to McDonald's I've had to shit immediately after. And that was two different countries.
@@TheSorcerer1 Wait a sec. So your intestines are immune to being glued? I don’t understand.
@@TheSorcerer1 those two statements contradict each other.
Crazy true as far as not understanding it. I don't eat at fast food burger places, but I used to frequent fast food pizza chains, then only as cheat meals - and it has been insane watching the prices go up while quality has noticeably gone down. I don't know why now (with the exception of Little Caesars which hasn't hit the insane prices yet) I would pay the same price for a shitty frozen pizza that tastes like nothing but salt and is usually underbaked, e.g. Pizza Hut in a nutshell, when I can get a pie from a local pizzeria that tastes way better/fresher or I can get a frozen pizza that at least tastes like something other than salt and rancid grease for half the cost.
Asmon not having a Big Mac is like that episode of Spongebob where Squidward had never tried a Krabby Patty.
i never had a Big Mac and i don't care to stuff such a tower of layers
Big Macs are literally just lettuce sandwiches
@@braunpgn690 with ketchup and mayo
To be honest, the only thing I really remember from the Big Mac is the taste of the bread and sauce. I usually buy McChicken and similar items when I do go (haven't been to in years though).
Quarter pounder are way better
2:52
The thing you're talking about isn't from the way it's cooked, that's been the same since before a lot of us were born. What has changed is the way the burger patties are manufactured before they get to the restaurant in the first place.
It's like one step above grade school lunch lady burger but it's a very small step above.
😄👍
in England they still just give you a handful of sauce when you go up to collect if you ask, we also have screens we can use to self order.
same in some places in Italy.
It still happens in America too just not as common anymore and honestly they’re more stingy with ketchup packets now than ever. We also have self ordering stations in pretty much most McDonald’s at least all around me now
They charge in usa for extra sauce depending where, or they won’t give you sauce
They used to taste good back in like 2000 and before. The problem began when they removed beef tallow from fries and now it turns out seed oils and vegetable oils are worse for you than rendered beef fat because your body can't properly break down seed and vegetable oils.
Thank you government regulators for pushing this change.
That oil they use for the burgers is like poison to me. I'm kinda healthy and my body rejects that food so hard its disturbing.
@@banhammer3904 Blame Ancel Keyes, guy single handedly ruined the nutrition system in the US to push his agenda.
I remember the day sitting in the drive thru ordering the McDouble, this was directly when they switched to the smaller patty back in the early 2000's
I’m working at a McDonald’s right now as I’m in college and need some money.
I will say, that compared to other McDonald’s in my city, we’re probably the best when it comes to actually getting orders right and getting them out in a timely manner.
The main issue is pricing. A dozen times a day we get complaints on prices, and even for employees the prices are outrageous. Up until 2 weeks ago, we were allowed a free meal up to $10 for any shift we worked. They had to increase it to $15 just because you quite literally can’t order a meal anymore for $10 or less. Which is absurd.
EDIT
Also, nobody started complaining about the quality until the prices rose. Cheap food for cheap. Cheap food for regular meal prices is where it gets out of hand
The QPC has gotten so expensive these days that they’re almost the same price as Shake Shack, Wayback, Five guys, and Burger Fi.
We didn’t go to McDonald’s because the food was good, we mostly went because it was cheap.
Any more expensive and it’s officially not worth going.
Whats even more sad is that Canadian McDonald’s has better tasting burgers than American chains.
Both my parents are very busy with work, they rarely spent time with me and my brother back in the day, but once they could, they made sure to have a whole day planned for us, it's so sweet that they did that now that I about to be a parent myself.
Due to how busy my parents are, homemade cooking is close to none, that's why every time they got time, one of the most fun activities we had every weekend was going to McDonald's, I really like fries so much, my parents always make sure to order to take home as much later when we finished eating, going to fast food restaurant after a whole activities like coming to zoo is always fun, so the whole fast food restaurant always gave me a warm feeling to it.
I feel you bro.
This comment just sounds like a mcdonalds ad 🤣
the mcdonalds burgers replaced the love your parents didnt want to give you. i get that. nobody is too busy for their kids, just some people dont really care as much about their kids so they say that.
@@itchiegames what made you.. feel the need?
@@SkeleTonHammerMaybe life now isn’t as time consuming but that means nothing when you compare it to the way things were when you were a kid. There are a lot more tools to help manage your time that more than likely weren’t available when you were younger. Not everyone who’s parents didn’t have time to cook were lazy pieces of s*it lol. My parents didn’t make a lot of money at that time and fast food in the 90’s was straight up cheap as hell. So it was a legitimate alternative for people who just couldn’t afford dinner most nights. We could feed our entire family of 4 for like less than 10 dollars and I’m not sure if you’re familiar with a Super Size but damn, it was like almost 3 pounds of fries for 1.09. The actual TRUTH is that there is no truth, there is only your present situation and you make it work the best you can with what you have.
As someone who worked at taco bell while in high school, the set up to make the food is so good you can make the meals within the time you drive to the window if it’s a small order.
and yet I am asked how many sauce packets I want. what happened to the old school days of I want hot and fire and getting a handful of each?
@MrWarren1991 that is because it is 1 sauce pack per 2 items. They do it, now, because owners will randomly go through the drive through and will come in to weight the items and count how many sauce packs were handed out. I've dealt with it 3 or 4 times
@@blankazure217 again this is wrong, 1 I use 2 sauce packs per 1 item minimum some places 3, looking at you Taco bell you have also downsized your sauce pack. IDK where their sauce numbers come from but they obviously are pretty clueless
@@MrWarren1991 I worked at Taco Bell 10 years ago. It has technically been that way for over 10 years. It's nothing new
@@blankazure217most fast food places are franchises with private owners who can run them however they want for the most part.
I’m in Canada and all of our McDonald’s have had the self ordering kiosk for years now. No need for employees at the front counter. They only have 1!
And prices still doubles to up to 3.50 for a mcdouble, double that again for a meal
It was better in the 2000s where there was grease on the grills and the cheese melted to the burger with the help of the grease. They migrated to the "Made Fresh" system in Australia where they precook the patties and slap them in trays and slide them into a heating rack, in turn drying out the meat and making it more bland. They used to just put the chicken, bacon, and nuggets in there. We even used to have a "Made for you" thing where we could get a burger with individual, specialized ingredients put on the burger like sauteed mushrooms, beetroot, various types of rabbit food put on it. Everything that's good gets changed in order to cut costs and the product suffers as a result. Alas.
"Made Fresh" and "precooked"? Doublespeak! Actually, the grease is the flavorful part, so drying out loses it.
It really doesn't work like this now in Aus, the trays have a hold timer, typically no more than 10, 20 or 30 minutes depending on the product, beef doesn't dry in the 10 minute time span, (or even higher because of the grease that comes off the grills with them, except they recently changed the hold timers on everything, so 10 it is for the beef products).
One of the more recent sayings that corporate/managers love to throw around is 'cook less, more often' and so if you're still getting dried out shit, get online, report the store to corporate.
It's possible that the food sits there before being packed but not likely, because of course, speed beats everything... apparently. Lately it's been crew members being cut. So there goes that speed.
Also beetroot and various other ingredients/sauces specifically for the items on the promotional menu's are temporary or seasonal, yet can still be added to other burgers under the assumptions that the store still has them in stock, but often these items are not manually obtainable when ordering from the supplier, they're distributed instead and so they CAN run out prematurely with no way of getting more.
Otherwise you're correct about the good things that get changed to cut costs. Chicken strips used in the wraps or separate in a snack bag was the one I thought of most. Cutting up chicken/crispy chicken patties for the wraps now is... hot garbage. I actually have a tip for that one, ask for spicy chicken on your wraps instead, there's about half a dozen crew members at the store my way that get it for themselves and they swear by it.
I haven’t eaten burgers from Micky Ds in a while
But McDonald’s 2 for 3 breakfast bundle was amazing
It was 60% good 20% okay, and 20% bad but the hash brown was always good so that was a good deal.
But… now it’s buy a regular full priced sandwich(for $3-4) and you pay full price to hash brown now($5)
I now only go for incredibly cheap coffees
McDonald’s has fallen off so hard man
Their coffee is absolutely the best
Coffee is my go to for a long nighter
Have you heard of McCafe in other countries? Not McDonald's, like an actual Café. Complete with cakes and other confections you can expect. None in the USA for what I'm guessing is competitive reasons.
Few months ago I was desperate for food and went with my old go to at McDonald’s a number 3 got home and the burger was so soggy with grease I threw it in the trash. Only thing I trust to be good is the sweet tea and box of cookies
Yeah they are cooked frozen and pressed between 2 heating plater for 45 sec and then put in a warmer. It removes all the juicy grease that you want to keep. And it's not the best meat/spices that you can have for cheap. The worst part is really the frozen patty bot defrosted.
I work at a bk right now, in norway. It depends from location to location and i am obviously biased when it comes to people wanting their food to be made at the perfect time so it's nice and fresh. When it's not busy i make exactly how it's supposed to be and nice because i have the time to make it nice. But when you only have 2 or 3 people to make orders for a group 10 people, and multiple of those groups who want their food all at the same time and more groups are coming in, let alone the random guy and family o whatever, in a span of a minute while only one burger can be finished at a time ( depending on location) it can sometimes be kinda stressful. But ofcourse, all that matter is what the customer thinks. It doesn't matter what we go through because we 'chose to work there'. Sometimes a little recognition would be nice, that's all.
I wish u could get a black pudding burger I love them but no one does them
I hated McDonalds as a kid because they would always forget my BBQ sauce so I couldn't eat my nuggets. It was so bad that when we were going the the drive through I'd bring up the sauce at least 10 times and make my mom check the bag before we left. The line behind us be damned I'm getting my BBQ sauce.
Aus maccas is so bad for this. Always forgetting my damn sweet and sour sauce
They charge you for extra sauce, then they don’t even give you the sauce it’s supposed to come with
Forgetting to give a customer the sauce they ordered should be a mortal sin.
The high point of McDonalds for me was when their happy meals had LEGO toys in them.
That was forever ago.
When they had n64s and playgrounds in the McDonald’s was the peak of life
The gold pokemon bars with cards
@@PushingDownDaisys oh my god you just reminded me when I was younger there were that McDonald's place in the middle of nowhere with two PS2 where you could play The Incredibles
In my country you could have organised birthday for your kid.
@@lekrashar yup, they used to actually care, now it’s just garbage, high prices, no entertainment lol
I ate McDonald's a good 90% of 2020 and 2021 and to see the difference at first from menu changes, to eventually price increase pushes me away. I only use the app for free/discount food when i go
Take care of your health, bud. Home cooked meals go a long way for your wallet and your body.
7:40 Yesss. It was chicken rings but still. I dump like 10 of those little pepper packets into the mashed potatoes, mix 'em up and they'd turn pepper-gray then slather a bunch on the roll and dip the chicken.
As someone who just abandoned his job at McDonald’s the dishes were nevercleaned good and adding the onion while cooking just made it more difficult for the brain dead employees leading to the burgers being dry. .
When he suggested mash potatoes I instantly gagged, not because it’s mash potatoes but because I know how awful Mcdonalds’s mash potatoes would be
Because we all know they would use dehydrated potato Powder+water for mashed potatoes lmao
@soundtorial4567
Nah man it'll be synthetic potato like powder made from random unrelated vegetables + water lmao they're so good at saving 5 cents to make an abomination.
@@cykablyat1466 "Their signature slivered onions" Yeah great, so they're going to rehydrate onions and you're going to get freeze dried garbage in the garbage. They are so damned lazy.
Bill Gates owns the potato company that supplies McDonald's so..
McDonalds for me in the 90s was my bread, water and air. I would eat there very often in my teenage years, felt like it was some of the best food I could possibly get (and it was cheap, too).
During my 20s I slowed down the pace but still went every now and then. Then in my 30s I started to just somehow forget about it (but also, the same happened with most other fast-food chains, in general). I would instead start going to A&W and Harvey's. Eventually I stopped going even to those, just stopped fast-food chains in general (the big known ones, I mean). Nowadays I'm very content just getting my burgers at my local, independent fast-food place; it's small, they only have a few employees but I swear to God their burgers are juicy, the meat is good, well seasoned, the bread is great and their french fries are amazing (and not soggy and hair-thin like McD's).
McDonalds now for me is just a memory, really.
I don't look for mcdonalds unless im on a road trip solo and need quick sustenance. I can look at any mcdonalds and know that even if im number 20 in the line im getting my food in about 20 minutes as well. They're crazy efficient.
4:01 that's still a normal thing in Europe. They always give you extra sauce if you ask them, from my experience.
Burger King is a way better tho, Mc sucks even in EU.
@@Кънязь McDonald's has always been good in Europe. Worst one I had was in Amsterdam but it was still kinda ok. I've only tried BK in the UK and it sucks here.
It's interesting watching this from an outsiders point of view. As an asian I basically need rice or noodles with every meal, and only eat burgers once or twice a year. I've always viewed mcdonalds as a last resort type of option, with even a vending machine being preferable over it. To see asmon talk about it with so much passion is really eye opening.
Americans, man. They are a different breed.
He's getting paid for it. This is stealth marketing and actually illegal because he doesn't disclose it.
@@mr.nobody2244 you new here? this guy is a bona fide fast food fanatic
@@mr.nobody2244dude, he said mcdonald was bad and the worst burger the while video. What are you on about?
As someone who eats fast food way more often than I should, I can try to give some insight on why this stuff is so common in America. It basically boils down to:
1. Parents feed their kids this stuff constantly when they're young (mainly due to lack of time, money, or patience to cook), so they grow up with the same unhealthy eating habits. While you probably grew up eating rice or noodles with every meal, for me it was always burgers and other similar foods. It would feel as weird for me to eat rice with every meal as it would for you to eat a burger for every meal, just because of how we both were raised.
2. Relating to the first point, most people in America don't know how to cook. Like, at all. Parents don't teach their children how to cook, schools don't do it either, and so we end up with a whole generation of adults who are reliant on restaurants and fast food for a lot of their meals.
3. Most Americans are incredibly busy. The average workday is eight hours, plus one to two hours for a commute, leaves them with only six hours to use as they want. Which sounds like a lot but it's split between literally everything else they might need or want to do. So combined with the previous two reasons it's often easier to just eat out. Plus with the rising costs of groceries it can actually seem like fast food isn't that much more expensive than making your own meals (it isn't, but I've still seen people say that).
Agreed. You cant have chicken without mashed potatoes. Here in Canada, the people at my local KFC have informed me that KFC Canada has discontinued potatoes of any kind. How tf a chicken place stops selling potatoes is so beyond me. I just dont go to KFC anymore. Church's chicken is where it's at now.
Wtf for real? You can't have KFC without potato and gravy and coleslaw. That's illegal lol. The potato and gravy in New Zealand is like a soup now potato is like water
Mary browns do be hitting as well
@@cookdislander4372 Yeah, bro. That's exactly my response. I can't support a chicken place that doesn't do mashed potatoes. Chicken bowls were like my favorite menu item. How tf you gonna make a chicken bowl without potatoes?! lol and yeah, before they discontinued the potatoes, the consistancy was more and more watered down, sadly.
@@donovandoyle7733 Never been :o
In Europe we don't have cashiers, we have kiosks and you order your food and pay for it there. Then they call your order and you pick it up and go sit at a table, or they bring it to your table. We also have an app, we collect points and can get merch or free food with them.
I remember when they had the Chicken Selects. Was essentially Chicken Strips and you could get 3 or 5 pieces, was actually quite good. Ate those way more than any of the burgers.
5 pc select strips with bbq sauce and lg diet coke plz.
Don't forget that "new" chicken sandwich was also just the older "southerners style chicken sandwich" they discontinued forever ago too.
Dude chicken selects were so good and they haven't had good chicken ever since . Classic times eating those playing vanilla wow alongside $5 footlongs
man the new chicken sandwich just tastes like a big flavourless mcnugget. theyre doing everyone so dirty trying to phase out the normal mchicken@@jimmerthan4176
@@Riickshaw fake chicken and cancer in a cup that makes you more fat than regular soda
His passion for fast food is so on fire that I can't help but respect it lol.
Each McDonalds is different, and as soon as you walk in you can tell whether or not the food will be good just based on the staff that works there
Nah. All of them are crap.
False. Try getting Mustard on your burger. They put next to none, regardless what state and county I have been in. For the past 5 years it's been practically paint dots on the bun.
I still find highway robbery that they charge you .30¢ per sauce is actually ridiculous. Like why so stingy especially when there are a lot of other fast food places that just dump a whole bunch in the bag. This is why I'm glad I live in the south where I at least have Bojangles to enjoy.
When they told me that they couldn't ring up extra big mac sauce, I told them I wanted a second big mac with no meat, no bread and no vegetables.
Also their so-called 'best kept secret recipe' is literally just thousand island dressing
I seldom order from the menu. Double quarter pounder with cheese, bacon, lettuce and big mac sauce
DQP add Mac sauce for the win
mayo-ketchup-relish-salt-pepper
too easy
@@DroidX1337only thing I'll order there anymore.
They can definitely ring up mac sauce, but is has to be added to a burger or sandwich. I don't think they have a way to ring up a side of it at all, so it could have been a miscommunication, or the employee didn't know how, or they were told not to do it.
I currently work at Mcdonald's and I can honestly say that I believe their chicken is wayyyyy better than their burgers. When it comes to the burgers, our location toasts the buns to order and a lot of customers request their patty grilled when we get the order. We have 4 trays that each hold about 12 patties in each and they are set in a food warmer to keep them warm (These trays empty quite quickly considering we are a busy location). We add diced onions and seasoning to the patties right before we take them off the grill. Personally, I add a healthy amount of seasoning and onions because I know it makes the burger have way more flavor. The wrapping process is what makes your burger look squished down if not careful. If people don't care when they are wrapping it can really leave the customer with a mess. As for the chicken, I really have no complaints. Our spicy crispy chicken is my favorite and it actually has good taste when cooked properly. Obviously the chicken nugget is a staple at McDonalds and if you request your nuggets "cooked to order" you'll never have to deal with them being soggy or a little on the cold side because you will skip the whole tray process as discussed with the burgers. At our busy location we have 3 sets of trays placed in the warmer at all times and we serve them in order of the first cooked portions. If we didn't have stuff prepared and already cooked, people would be waiting an extremely long time for their food to be done and considering how many customers we get on a daily basis, it's just not possible. If you're getting served cold or old food, I would very well make a complaint. Remember, not every Mcdonald's is equal. When you go to a Mcdonalds with employees who actually care, we are lightyears ahead in quality than others who could care less. Overall, I think the burger making process definitely needs some improvement so as an employee I am actually very excited to see the changes coming in the future!
Edit: I also wanted to elaborate on how serious the higher ups in the corporation take cleanliness and fixing issues. We change our gloves after EVERY action we perform. We have two sets of gloves...one set is blue that only touches raw meat/patties and the clear gloves that are only used for constructing your order. Never do we use our bare hands or use the blue gloves that have been contaminated and touch your food. If a manager or even another employee sees that, you're very much on your way to get fired. We even remove our gloves before pressing the buttons on the fryers so cross contamination doesn't happen. When I first got hired, I was very surprised how professional the General Manger and staff managers were. It was like I was talking to executives at a prestigious hospital or something lmfao. Don't forget that a lot of employees are younger and Mcdonald's may very well be their first job. I think the higher ups really do a good job preparing them for future jobs. They don't tolerate late/missing employees, unprofessionalism or uncleanliness of any sort. (At least at my location.) Have a good one guys
This is the standard with our franchisee in the particular region I'm in in Aus. Considering we've been practicing pretty much all the procedures suggested in the video for quite a long while now, and even our tray hold timers are tighter now more than ever, I've had experience enough to say my only gripes with them is with the onion on the grills, and to a lesser extent the cheese being room temp. There's very few issues that arise from either, but if you're busy you'd come to find that you're pulling cheese from the fridges at a quicker pace than it takes for it to get to room temperature even if ones open and one is pulled out ready to go, and similarly once busy, whoever's manning the grills HAS to lay out the next run of patties on the grill after scraping every trace of onion off from the last run. This is purely a problem if someone specifically requests no onion because of allergies. It may not be common but I know someone who has life or death reactions to it, the stores have to be that one step more careful in that case. I hate to see it. Anyone running the stores certainly do too. Because liability is a bitch. But lazy people can and do skip this step just to keep up!
Otherwise I agree with your observations wholeheartedly. Within the same group of McDonald's in this area, same owner and all, none of these stores are equal! Because of the crew, communication, teamwork, management, the individual level of just care in general ALL being different.
There are things that I've seen such as wrapping the burgers with too heavy a hand and handing out practically flat buns just in the name of 'speed'. THAT'S the worst one in this vid and I still have to try and correct people doing it.
A friend of mine's dad does construction on fast food places, he mostly does Chipotle's lately, but he was on the team that came up with the dual drive through idea.
If you think some random construction works created the idea of the duel drive thru you’re truly naive
@@cornpop838He's not a construction worker, he's the architect / planner for these projects. He was brought in to consult when Disney was planning on relaunching their retail locations like they had in the 80s and 90. I don't want to be more specific because it's not my information to give.
yeah a cafe with no seating is a bad idea, a cafe is supposed to be a third place, you can easily make coffee at home for almost nothing, people go to a cafe to see people and to talk to them and to bein a public place that's not their home or work not just get coffee.
The first round of the crispy tenders were fire but when they brought it back they used different chicken. the new ones were nasty and you could see the layers within the chicken cause it was all shredded chicken with food glue to hold it together.
Why does the chicken need to be that pink slime "reconstituted meat product" stuff that's been ground up into a slurry? McDonalds nuggets are so mid, especially compared to Popeyes.
@@wckPopeyes is just a bite of grease and breaded crumbs. I don’t know how anyone eats there. Popeyes is notorious for poor employee performance, and their food quality is shit as is.
My problem with these fast food restaurants is not only the decline in quality, but how nowadays they think they’re so “good or high class” that they start charging more for their food like removing the $1 menu “oh we aren’t poor people food” mentality
It’s not that they believe they’re high class, it’s just them deciding 1$ meals aren’t profitable enough to continue making
That's because of inflation my guy. Mcdonalds is so well known, they can get away with boosting their prices during these hard times.
People make far more than they did years ago, and the actual cost of food has also drastically gone up because of suppliers raising wages. You can't keep something at 1 dollar forever. If you honestly complain about the price then maybe you actually are poor. Also, Deloitte suggests prices.
@@bedinor wages have NOT gone up over time. Prices on food are almost double they were about 5 years ago. Wages have not increased to match. All expensive fast food has done is made me cook at home. And it tastes better, and you get more for your effort.
I like how Asmon can always pull out the dates on when fast food chains started doing things differently lol
8:11 totally agree about that kfc famous bowl, 👏🏾 👌🏾 🙌🏾 specially the spicy one, with that chilly oil 👩🏼🍳😙🤌🏾
Mannnn...I just love your commentary on these types of videos. You make sense! It's funny and many people can relate.
Idk how it is for you guys but after a certain year (probably 2017-2022) McDonald's in Georgia had this upgrade already. Went from super soggy and depressing burgers to meaty, advertised sized looking burgers. Still kills me though if I eat it late at night the next morning 😅
Those were just the 1/4-lb. patties. They started patting them in-store and cooking to order. The 1/8-lb. patties were still frozen and grilled in large batches, but they recently changed that. Definitely makes a huge difference; they're making a real effort to improve their quality.
I live in Canada and I stopped going to the McD's because every time I have ordered, They messed it up. Last time, my brother and I ordered 6 double cheese burgers, 12 chocolate cookies and an ice cream. They forgot the order the first time and deleted it. We redid the order and finally it came and it was just 4 burgers and 3 cookies... Now all I can think about is I can't wait for flippy to replace them all.
Mcdonalds is very location dependant. For example here in Alberta Canada due to alberta having some of the best beef in the world and Canada's strict food laws the quality of the beef can be quite good at times. Its obviously still bound to other variables like cook quality but generally its pretty good
Really late reply but I thought it was funny to see another Albertian here. The only McDonald's that I've heard complimented lately is the Fort Saskatchewan location.
@@enthiegavoir5955 There's a lot of other variables, such as cook quality is a major one. But for average ground beef compartive to most of the world were eating good here
The problem at MCD, in early 2005 they started to go over to a new system of cooking the burgers in a so called "gourmet" style restaurant without realizing that it still is a fastfood chain, since the food is not being kept in a "bin" for at least 10 mins, (you can see this in the restaurants) and now has to be cooked at order, the result of this is the target 2 minutes service which was required is no longer obtainable, hence the long wait and cold food. 😔🤦
what? when i worked there like 10 years ago we still had those bins and everything. why it takes so long is they only want to have like 2 quarter pounder patties made at a time and if two people want one we are then out and have to cook more which takes like 7 minutes and can only do 4 at a time while the 1/10 patties used for everything else can be cooked 8 at a time in less than a minute
To my understanding they reduced the sizes of the grills am I right?@@Akakiryuushin
Oh and was referring to Europe.@@Akakiryuushin
@@Xinmiles81 oh then I don't know shit about that
Eating a Jr bacon cheeseburger from wendy's made me never want a burger from McDonald's ever again
Although I eat McDonald's sometimes, I don't think I even perceive it as food lol - just something I use to stuff my pie hole when I'm about to pass out of hunger.
Amen lmfao
@@am-ranth8955 i feel it depends where you are. in the UK its usually decent. in the netherlands the quality is actually good lol. just the different standards in each country. america seems to be ok with slop for the most part, so thats what they serve
everyone is in denial dude. "its so gross... i eat it once a week." yall love it just own it. i love they're breakfast its addicting.
@@MollyLucyMaryJthey're addicting. You said it yourself. Fast food is often compared to drugs for a reason. This "food" is literally made to be addicting. It's not necessarily tasty but your body craves the salt, sugar, and God knows what else they put in it.
@randomfactsthatdontmatter3466 but they still like it. Being addicted doesn't change anything I said. People are in denial and love mcdonald's, and that's why I invest in them.
3 months ago I was at McDonald’s in Asia, they had so much variety and quality is usually good even had hot wings. When I come back to Canada I don’t even know it’s the same brand. Not to mention the inconsistency in the quality
The whole point of McDonalds was a simple menu. Cheap, fast, good. This trend of having 700 different toppings and an entire coffee bar is part of what's ruining the brand.
I think the problem with McDonald's now - is you can't get the same experience and taste of the food at each location, which was the original idea by Ray Kroc and it's creators. It's so hit or miss. One location, you can get a great experience. Go to another location several miles away, and it's horrible. McD's corporate needs to slap the wrists of their franchisees and get them all back to a standard country-wide.
The app for McDonald's is actually one of the better fast food apps - and I use it ALL the time so I build up points and use the deals. It's well worth it. You save money on every order.
Also - screw uber eats and door dash and all those shitty rip-off delivery services.
that wyll never happen.🙃🙃
Yeah, I hear so many people talk smack about McDonalds but the one near me is consistently good.
@@figbloppa7183I have 2 in my city one by the beach and one by my workplace. The one by the beach is good the one by my work is hit or miss. On weekends I get good service on weekdays it’s so trash I stopped going
Thank you for being the only streamer with the stones to address these intense cultural topics. This will be a divisive time, but don't worry.
We stand with you.
"you know what this Big Mac needs, more sauce!" 💀
They have a few experimental starbucks and amazon has stores where it knows what you pick up by weight size and bunch of other metrics and charges you when you walk out completely unmanned
McDonalds is simply too expensive for what you get. I'd rather pay the same amount of $ for better tasting food, or slightly more for a non-comparable night and day tasting authenticity. I think food across all "fast food" needs to lower prices though or dramatically increase portions; believe lowering prices will create that competition they are aiming for though.
Max I'd pay in the UK for a large meal is £8, so roughly $10. Only achievable if there's some meal offer on their app. Anything above is ridiculous for a fast food place
I used to never eat at McDonalds but in the last year I started to eat all the time because of the super cheap deals on the app. Also the quality has gotten way better. They actually toast the buns and use fresh meat. At least the one by me never disappoints (unless its really busy at night it can be made a little messy). like its always super fresh and hot and made correctly. But the biggest thing I am able to get a meal for $3.50. I use the Free Fry if you spend $2 and I get a discount if a get a mcdouble with lettuce and a 4piece nugget for 3.50. I always get water to drink because it free and soda is bad for you anyways. You can use that deal everyday. and you accumulate points. WHERE CAN I GET A MEAL FOR LESS THAN $4?? not even buying your own ingredients at the store is that cost effective lol But I never will pay the prices of most of the items on the menu. Fries alone are up to almost $4 for a large. but using the apps and knowing the discounts that can be used on top of the deals are the most effective way to save money. Like my reciept says I save like 4.50 when my meal costs like 3.70 something with tax lol
Fun fact, a few years ago. I would buy like 10 of the things before going to the field for training in the Army. They would taste exactly the same two weeks later with no refrigeration.
my biggest gripe is the enforced 'times' from corporate. the last time i went thru the drive thru it was raining and no one was behind me yet i was asked to pull forward into the rain b/c their 'drivethru' times needed to come down. you see the same problem inside. i stopped going to the drive thru b/c of the previous described experience and my last time ordering INSIDE. the manager was literally yelling about how she was going to get written up for her times, and then said to ignore the inside order and finish all the drivethru orders first. there is literally 0 way to win with McDonalds. Don't get me started on the icecream machines being always busted either. anyone else having these problems? you can even see their screen. they immediately bump orders into the serving col instead of in progress which is totally false. you wait another 10 min to get the item labeled as being served 10 min later.
Chicken and potato combo is real af. My lil bro is severely allergic to both and he used to pop a handful of benadryl and have an epipen on standby so he could eat some with us 😂
lmao