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- เผยแพร่เมื่อ 18 ก.ย. 2024
- Every single customer conversation holds potential value for your business. Introducing the key to unlocking it: Speech Analytics with LiveVox is an advanced contact center platform that allows you to monitor, analyze, and understand every call, email, SMS, and chat interaction. Get 100% visibility into 100% of the interactions in your contact center to enhance customer experience, improve agent performance, mitigate compliance risk, deliver targeted coaching, increase efficiency, and drive your bottom line.
For more contact center industry thought leadership content including blogs and information about the LiveVox platform visit livevox.com.
About LiveVox
LiveVox (Nasdaq: LVOX) is a next-generation contact center platform that powers more than 14 billion interactions a year. By seamlessly integrating omnichannel communications, CRM, AI, and WFO capabilities, the Company’s technology delivers an exceptional agent and customer experience while reducing compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. The Company has more than 500 global employees and is headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India. To stay up to date with everything LiveVox, follow us at @LiveVox or visit livevox.com.
