We just bought an LG C1 and LG S90QY soundbar and an Apple TV 4K. Tonight, we tried to watch a movie on Netflix and it had no audio. I realized this only happens when the content is Dolby Atmos. We have the Soundbar connected to the tv on hdmi 2 so we can use E-Arc which is enabled on the C1. The HDMI audio format defaults to bitstream, which is what it should be on. When on bitstream, the Soundbar recognizes that the content is Dolby Atmos but won’t have any audio. However there is an option to make it PCM instead of bitstream. When I made it PCM, the Netflix movie audio worked but it was no longer Dolby Atmos. We want Atmos which means we need to be on bitstream. We also have the Digital Audio Output set to be on pass through instead of auto, which is also what is best for audio. Of course I tried auto and the issue still occurred. The Apple TV has Dolby Atmos turned on. The LG C1 has a setting to turn Dolby Atmos on or off but it’s grayed out since we aren’t using the TV speakers (even though it is On) This issue occurred on Netflix from Apple TV and WebOs. It also happened on Prime video. This proves the issue isn’t the Apple TV nor an app. The HDMI cords are brand new Audio Quest $100 cords. A complete rip off but certainly quality enough not to be causing this issue. How do I get Dolby Atmos to work so we can hear it on the LG Soundbar?
Hello, i have the Soundbar LG SN9YG and the Oled C2. The Problem on my Soundbar is, that the Subwoofer is disconnecting and reconnecting the whole time when watching TH-cam or Netflix. The same doesn’t happen when watching cable TV, playing on the Ps5 or watching Blu-ray’s. Hope that you can help me with this, because I don’t want to use the tv speakers for Netflix and TH-cam (or other streaming services).
I purchased a LG C1 55in TV a few weeks ago and also grabbed a Sony x8500 Atmos soundbar. I have no idea why this is causing me such problems it's almost as if the HDMI port two for the arc on my TV is not recognizing the soundbar. I replaced this with a rather crappy one that sounded much better. So I don't know what's going on as I try to assign the HDMI port to the Soundbar but nothing spectacular. I also understand that there's not a lot of Atmos content but there's gotta be something very basic that I'm not doing right. Any suggestions?
Thank you very much man! This resetting worked for me. The electricity for my building was turned off for a few hours while workers working on something, and when I came home in the evening, the e arc function is not working.
Can you help me with tech problem. After installing my new TV (Sony XR75X90L) the sound doesn’t work thru my existing surround sound. The sound works for the cable channels, but the no sounds thru streaming service thru surround sound (the sound work thru TV speakers) My receivers is a Yamaha RX-V863 from 2009.
I have a problem with my Lg BX 55 OLED TV and my sl5y soundbar when I watch movies the dialogue is really low compared to the action scenes , I also have the spk8 rear speakers , no matter what I try I can't seem to get it sorted , so I end up just switching it all off and continue to watch the movies with just the LG TV speakers , I'm close to just getting rid of the soundbar set-up
Would love to know why this keeps happening randomly with my LG Soundbar and LG TV, here I was thinking that getitng a matching TV and Soundbar would mean less issues.....
Hi thanks for this video. How do I know that I actually get dolby atmos from my streaming services? If the soundbar says dolby atmos but my TV doesnt say it, does it mean that i do or dont have it? And also, can the soundbar display be turned off? So very frustrating to have this constantly on when watching movies!
im hoping u see this! I just got the Sony soundbar HYX8500 its hdmi arc and its in the correct hdmi on my tv for arc. But no SOUND ny no name soundbar us hdmi arc as well and works sound plays, settings are all correct but once i plug in the new sony soundbar 0 sound, all settings are correct and hdmi arc all correct. Bluetooth works, tv remote even works with the soundbar but no sound coming out. Ive even tried unplugging, shutting everything off and on etc i have the LG 60UH6030
My problem with LG sound bar connecting via hdmi arc is i have no sound with antena channels with dolby digital sound , the channels without dolby digital the soundis perfect, any solutions?
Older Soundbars like Sk10y needs "Tv sound mode share" for Dolby atmos passthrough. Xbox Series X works with that. If that option "off" no Dolby Atmos.
Fixed my issue - too bad I didn't look up this video before I bought a new cable, but at least its fixed! On my bar I didn't have a mute button. Just had to use the power button on the sound bar itself.
Hi I just bought LG G1 65" 2021 + LG SP11RA soundbar. I have just one question how should I connect my Xbox series X, PS5, Nintendo Switch OLED and Apple TV 4K to get best performance from my set up?
My soundbar stopped giving audio yesterday, didn't change any setting and now its not working with e-arc and automatic anymore. Also the reset does not work... Pass through works, but not for every app or tv source..
Thanks, I use a LG TV + Soundbar and Nvidia shield. For some reason the simplink option turns itself off and then there is no more sound through the arc. Just turning that back on through settings fixed it.
Hey bro I have the LG SP8YA soundbar I just got it last week. It’s an amazing soundbar, to me it’s better than my previous Samsung soundbar. I have it connected to my LG Oled C1 77”. I recently been having an issue with the Subwoofer. It keeps disconnecting. I love to hear Dolby Atmos content on TH-cam or on movies. For some reason I can hear when the subwoofer stops functioning I tested it out by watching Dolby Atmos content on TH-cam. It disconnects every 5 seconds or 10 seconds. I was hoping that by following your instructions could reset my lg soundbar connection with the subwoofer tried it but it did not work. By any chance do you know why it keeps disconnecting? Or do you know how to reset subwoofer especially for my model?
I will say look for the instructions about just SN8YA and see what can you do to reconnect the Sub to the soundbar and ultimately reset. Also make sure the distance between the soundbar and sub is not more than 3 meters
It means you can only change the volume via the soundbar remote. In the advanced Sound settings you can activate using the Magic Remote to change the volume of the soundbar.
Hello bro I remember when it was last year thanks giving when I start to watch the videos nice video bro I was danonino I think that was my name that time nice video bro 🔥
I have LG model SN8YG, works good until my program returns from a commercial. Intermittently. Not every time. Happens on all apps and antenna, too. I power down the soundbar then turn it back on again, OR unplug the HDMI cable then plug it back in. Either of These two actions bring the sound back on. There is a firmware update fix but it is for a different model (SJ8). Searched LG website for firmware update for my model, but none available. Maybe I will trash this one and buy a new one from a different manufacturer. Remember, LG means Life's Good.
I don't have good friends :( he was supposed to help me yesterday and now just sent him msg and no response. I asked another to come and help me unbox. :(
Omg this happened to me 2 week ago after I updated the Tv and it took me 3 hours to fix it 🤓 and the stupid thing is I don’t know what I did to get it working but I was so tired I didn’t care 😂
We just bought an LG C1 and LG S90QY soundbar and an Apple TV 4K.
Tonight, we tried to watch a movie on Netflix and it had no audio. I realized this only happens when the content is Dolby Atmos.
We have the Soundbar connected to the tv on hdmi 2 so we can use E-Arc which is enabled on the C1.
The HDMI audio format defaults to bitstream, which is what it should be on. When on bitstream, the Soundbar recognizes that the content is Dolby Atmos but won’t have any audio. However there is an option to make it PCM instead of bitstream. When I made it PCM, the Netflix movie audio worked but it was no longer Dolby Atmos. We want Atmos which means we need to be on bitstream.
We also have the Digital Audio Output set to be on pass through instead of auto, which is also what is best for audio. Of course I tried auto and the issue still occurred.
The Apple TV has Dolby Atmos turned on. The LG C1 has a setting to turn Dolby Atmos on or off but it’s grayed out since we aren’t using the TV speakers (even though it is On)
This issue occurred on Netflix from Apple TV and WebOs. It also happened on Prime video. This proves the issue isn’t the Apple TV nor an app.
The HDMI cords are brand new Audio Quest $100 cords. A complete rip off but certainly quality enough not to be causing this issue.
How do I get Dolby Atmos to work so we can hear it on the LG Soundbar?
Did you find a solution to this? We ran into the same issue
Hey any updates? Im running into the same issue
Have u find a solution yet? I have same issue with TCL tv and Sn5R soundbar
What do you do if your LG sound bar doesn’t have a mute button? How do you reset then? Any advice would be greatly appreciated
you probably die n anger, because the author of this video doesn’t give a shit about your question…
Great recommendation. You can find the reset instructions via LG in case your soundbar is a newer one. It fixed my issues with e-Arc within seconds:-)
Amazing
Hello, i have the Soundbar LG SN9YG and the Oled C2. The Problem on my Soundbar is, that the Subwoofer is disconnecting and reconnecting the whole time when watching TH-cam or Netflix. The same doesn’t happen when watching cable TV, playing on the Ps5 or watching Blu-ray’s.
Hope that you can help me with this, because I don’t want to use the tv speakers for Netflix and TH-cam (or other streaming services).
I have lgc1 and lg uhd4knplayer with q990b. Dtx movies seem to have no sound coming from the rears.
I purchased a LG C1 55in TV a few weeks ago and also grabbed a Sony x8500 Atmos soundbar. I have no idea why this is causing me such problems it's almost as if the HDMI port two for the arc on my TV is not recognizing the soundbar. I replaced this with a rather crappy one that sounded much better. So I don't know what's going on as I try to assign the HDMI port to the Soundbar but nothing spectacular. I also understand that there's not a lot of Atmos content but there's gotta be something very basic that I'm not doing right. Any suggestions?
I hope you have enabled eARC and using bitstream instead of PCM and pass through audio from TV sound options
Thank you very much man! This resetting worked for me. The electricity for my building was turned off for a few hours while workers working on something, and when I came home in the evening, the e arc function is not working.
Can you help me with tech problem.
After installing my new TV (Sony XR75X90L) the sound doesn’t work thru my existing surround sound.
The sound works for the cable channels, but the no sounds thru streaming service thru surround sound (the sound work thru TV speakers)
My receivers is a Yamaha RX-V863 from 2009.
shouldn't the hdmi output write eARC to the tv? the same as on the soundbar?
set it to passthrough instead of auto to get full Dolby atmos and e arc enabled on . the digital output.
I have a problem with my Lg BX 55 OLED TV and my sl5y soundbar when I watch movies the dialogue is really low compared to the action scenes , I also have the spk8 rear speakers , no matter what I try I can't seem to get it sorted , so I end up just switching it all off and continue to watch the movies with just the LG TV speakers , I'm close to just getting rid of the soundbar set-up
How can turn off the sound bar hdmiarc ? E very time I switched to Tv speakers go automatically to hdmiArc again ! Please help !
Would love to know why this keeps happening randomly with my LG Soundbar and LG TV, here I was thinking that getitng a matching TV and Soundbar would mean less issues.....
Hi thanks for this video. How do I know that I actually get dolby atmos from my streaming services? If the soundbar says dolby atmos but my TV doesnt say it, does it mean that i do or dont have it?
And also, can the soundbar display be turned off? So very frustrating to have this constantly on when watching movies!
Hi there im still face the issue with the Lg C1 and LG SP11RA eArc is not working :(, already reset the soundbar
Hi may i kniw what the setting for tv sound mode share is? Does it affect the quality of the sound bar in any way thanks😁
im hoping u see this! I just got the Sony soundbar HYX8500 its hdmi arc and its in the correct hdmi on my tv for arc. But no SOUND ny no name soundbar us hdmi arc as well and works sound plays, settings are all correct but once i plug in the new sony soundbar 0 sound, all settings are correct and hdmi arc all correct. Bluetooth works, tv remote even works with the soundbar but no sound coming out. Ive even tried unplugging, shutting everything off and on etc i have the LG 60UH6030
Yes, but when i turn on eARC, dolby atmos is grey, and also on netflix doesn’t recognize that my sound bar have dolby atmos, what should i do?
My problem with LG sound bar connecting via hdmi arc is i have no sound with antena channels with dolby digital sound , the channels without dolby digital the soundis perfect, any solutions?
Older Soundbars like Sk10y needs "Tv sound mode share" for Dolby atmos passthrough. Xbox Series X works with that. If that option "off" no Dolby Atmos.
In SN10YG , eARC does it all
Fixed my issue - too bad I didn't look up this video before I bought a new cable, but at least its fixed! On my bar I didn't have a mute button. Just had to use the power button on the sound bar itself.
Glad that it helped.
Thanks for your comment!! ❤ Thats helped me a lot!
Hi I just bought LG G1 65" 2021 + LG SP11RA soundbar. I have just one question how should I connect my Xbox series X, PS5, Nintendo Switch OLED and Apple TV 4K to get best performance from my set up?
I will suggest connect them directly to the TV and let eARC carry the sound to the soundbar. This is what I prefer.
Mine get off or sometimes get silent by it self ??? I had to turn it off from the blug then turn it on again every time
I was wondering why your video looked so much punchier than others and it looks like you uploaded in HDR. amazing job.
Indeed. My last couple of videos are in HLG HDR. Thank you man. Appreciate it.
My soundbar stopped giving audio yesterday, didn't change any setting and now its not working with e-arc and automatic anymore. Also the reset does not work... Pass through works, but not for every app or tv source..
But does this fix it from happening again or is this just a quick fix for which is going to keep needing done?
Would you recommend this soundbar? I think I maybe able to get it for a cheap price but still lots of mixed reviews on it..
Thanks, I use a LG TV + Soundbar and Nvidia shield. For some reason the simplink option turns itself off and then there is no more sound through the arc. Just turning that back on through settings fixed it.
Tried this trick with the Harman Kardon citation multibeam 700, but nothing happens. I just hear that it's on or off. Do you have any more ideas?
Do you fixed it? Have the same issue at the moment with the latest update
What is the difference between Optical and Arc? my soundbar can do both, does it offer better sound?
If you didn't know by know. Arc is better, also allows control of the sound bar/receiver through the TV.
Arc has multiple sound formats including Dolby Atmos, DTSX, etc.
Optical only has DTS and Dolby Digital.
Hey bro I have the LG SP8YA soundbar I just got it last week. It’s an amazing soundbar, to me it’s better than my previous Samsung soundbar. I have it connected to my LG Oled C1 77”. I recently been having an issue with the Subwoofer. It keeps disconnecting. I love to hear Dolby Atmos content on TH-cam or on movies. For some reason I can hear when the subwoofer stops functioning I tested it out by watching Dolby Atmos content on TH-cam. It disconnects every 5 seconds or 10 seconds. I was hoping that by following your instructions could reset my lg soundbar connection with the subwoofer tried it but it did not work. By any chance do you know why it keeps disconnecting? Or do you know how to reset subwoofer especially for my model?
I will say look for the instructions about just SN8YA and see what can you do to reconnect the Sub to the soundbar and ultimately reset. Also make sure the distance between the soundbar and sub is not more than 3 meters
@@MyGadgetsWorld i will look into it right now and the subwoofer is like 1 foot away from the soundbar.
THANK YOU SO MUCH!!! worked likea charm on my 2022 LG Soundbar!
Why does this problem happen ? Is the bar getting defected or this is normal? Thank you
My sound bar it’s HDMI Arc and doesn’t work when I connected to the Arc HDMI connection of the tv
I have to unplug and replug it everytime i start the tv and soundbar to get sound, i have reseted the soundbar but it dosent help
How come when I click on arc it’s muted and the unmute won’t work
I do believe we’re living in the greatest time for tv and home theater.
Indeed
Hi
for me it shows mute and I cannot remove it. how can we solve (thanks in advance)
It means you can only change the volume via the soundbar remote. In the advanced Sound settings you can activate using the Magic Remote to change the volume of the soundbar.
Great tip! Managed to get my friend's soundbar working again...
Still didn't work for me. Bluetooth works but optical and hdmi arc still has issues
Hello bro I remember when it was last year thanks giving when I start to watch the videos nice video bro I was danonino I think that was my name that time nice video bro 🔥
Thanks a lot for being regular viewer. Happy Holidays to you bro
Nice video, S95QR LG sound bar is to hold wifi button.
Thank so much! Thought my AV receiver wasn't working! Haha!
Nice video keep it man 👍 btw what’s ur website link
Thank you. Mgwreviews.com
@@MyGadgetsWorld tysm
@@MyGadgetsWorld Wow your website has changed the last time I saw your website was the first time it came out keep it up man your doing great 👍
@@HyperSZN1x thank you so much. Just trying to level up
I have LG model SN8YG, works good until my program returns from a commercial. Intermittently. Not every time. Happens on all apps and antenna, too. I power down the soundbar then turn it back on again, OR unplug the HDMI cable then plug it back in. Either of These two actions bring the sound back on. There is a firmware update fix but it is for a different model (SJ8). Searched LG website for firmware update for my model, but none available. Maybe I will trash this one and buy a new one from a different manufacturer. Remember, LG means Life's Good.
My subwoofer keeps cutting off
Thanks A LOT. I was getting soooo mad
Glad that it helped.
Thank u
Welcome
This happened to me today. Anyone know why sound just disappear?
This solution worked by the way, thank you!
Thank you Tommy.
Waiting for sony a90j videos🤞🤞
I don't have good friends :( he was supposed to help me yesterday and now just sent him msg and no response. I asked another to come and help me unbox. :(
This worked for me thankss
Awesome. Thanks for commenting
Totally helped. Thank you
Thanks i fix the issue!
Omg this happened to me 2 week ago after I updated the Tv and it took me 3 hours to fix it 🤓 and the stupid thing is I don’t know what I did to get it working but I was so tired I didn’t care 😂
Ah sorry to hear that .
🤗🤗
Didn’t work