CHAT SUPPORT, EMAIL, NON VOICE CUSTOMER SUPPORT INTERVIEW QUESTIONS with SAMPLE Answers - PART 2

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  • เผยแพร่เมื่อ 29 พ.ย. 2024

ความคิดเห็น • 88

  • @ReaNinja
    @ReaNinja  4 ปีที่แล้ว +7

    ⭐ Ready to go from broke and unemployed to becoming a confident and employed BPO pro? Learn the step by step frameworks and formula to ace your interviews and mock calls. Check out the Get Hired Mini Online Course here: bit.ly/tca-get-hired-mini

  • @12gas1lazatinbernardom.9
    @12gas1lazatinbernardom.9 2 ปีที่แล้ว +8

    Yesterday, I passed the final interview, Ate Rea. Thank you for these tips! It's my first time to apply and pass the non-voice CSR interview. 🧡

  • @divinemaevilladares1125
    @divinemaevilladares1125 2 ปีที่แล้ว

    Of all the youtuber I watched to get some tips about interviews and such, IKAW na po Ms. Rea ang favorite ko ngayon. Sobrang napaka natural mo, sobrang clear ng pagkakasabi mo, hindi trying hard pakinggan, at sobrang galing mag come up ng ideas and tips para makasagot sa questions. Yiiieee! New sub here. I love your videos!

    • @ReaNinja
      @ReaNinja  2 ปีที่แล้ว +1

      Thank you Divine! Appreciate you 💗🤗 all the best with your application and employment!

  • @karena5122
    @karena5122 3 ปีที่แล้ว +5

    Thank you so much! I'm having an interview on Monday and I was worried about the questions they may ask 😅

  • @jcalvarado07
    @jcalvarado07 4 ปีที่แล้ว +3

    Good video!! I relate to all I've seen as a call center employee for 9 years. ✔️😉

    • @ReaNinja
      @ReaNinja  4 ปีที่แล้ว +1

      Thank you Juan Carlos. Appreciate the validation from a pro like you. ❤🙏🏼

    • @jcalvarado07
      @jcalvarado07 4 ปีที่แล้ว +1

      @@ReaNinja I'm planning to start a TH-cam channel for people struggling to get into call centers here in El Salvador. Definitely I'll send my viewers to your channel to expertise their skills 😌👌🏼,
      All my blessings from El Salvador 🇸🇻

  • @jeyvlog9238
    @jeyvlog9238 4 ปีที่แล้ว +12

    I failed in my first phone interview. Naunahan ako ng kaba at lahat ng sagot ko hindi ko naalala. Pero babawi ako after 1 month. Hindi ko alam kung ako lang o nagyari na to sa iba pero mas kinabahan ako sa phone interview kaysa sa nakikita mo yung interviewer...

    • @ReaNinja
      @ReaNinja  4 ปีที่แล้ว +1

      That can happen too. ❤ Don't despair. More practice pa. 🙏🏼

    • @003lux
      @003lux 4 ปีที่แล้ว +1

      same po.. first interview ko sobrang kabado ako to the point na binaba ko yung phone call😭 sobrang nakakapanghinayang yung iba nakapasa ako hindi

    • @harlem8227
      @harlem8227 3 ปีที่แล้ว

      Hello po ano po kadalasan tanong ? Based on your experience po ?
      Nagbabalak kasi ako salamat

  • @schreedzz4311
    @schreedzz4311 3 ปีที่แล้ว +3

    I'm gonna go for interview today! Good luck to me

    • @mocha5349
      @mocha5349 3 ปีที่แล้ว

      I know this is a late comment lol. How did it go?🙂

    • @schreedzz4311
      @schreedzz4311 3 ปีที่แล้ว

      @@mocha5349 9 hour job and night shift and salary not worth it 🤣🤣😂

    • @mocha5349
      @mocha5349 3 ปีที่แล้ว

      @@schreedzz4311 thanks for answering. I understand the struggle of that 😂🙃

  • @mariarodriguez-pe6nn
    @mariarodriguez-pe6nn 3 ปีที่แล้ว

    Thank you this help me a lot with my interview today now I have another interview they told me is going to be STAR method questions

  • @Livingwithria
    @Livingwithria 3 ปีที่แล้ว +1

    Hoping to pass the assessment and got an interview through phone calls🤞

  • @kanishkkumar3221
    @kanishkkumar3221 3 ปีที่แล้ว +2

    Thank you so much for making this video's. It really help us to use this information in our professional life as well as to give us an upper edge to attend interviews confidently.
    God bless you.

  • @ryane939
    @ryane939 4 ปีที่แล้ว +1

    I'm planning to apply for a non-voice position.This would be a great help on my end.

  • @enaje.johnpaulcalubayan
    @enaje.johnpaulcalubayan 4 ปีที่แล้ว +1

    Great insight. Now I know how to connect and to show the relevance of my experience (life and work) with customer support through these questions and answers. Thanks.

    • @ReaNinja
      @ReaNinja  4 ปีที่แล้ว +1

      Happy to know you learned from the video 😊

  • @raviadagatla7103
    @raviadagatla7103 3 ปีที่แล้ว

    Thank you Mam....It was very Helpful....Amazing

  • @gera7025
    @gera7025 4 ปีที่แล้ว +2

    Hello Miss Rea, I've been watching your videos and I really find it informative and it helped a lot. Btw, I have a question miss and I hope you'll respond. What do you mean by account interview miss? I finished my initial interview earlier and the interviewer told me that I'll wait for my next interview which is an account interview. I'm hoping for your response. Thank you very much.

    • @ReaNinja
      @ReaNinja  4 ปีที่แล้ว

      Here's a video th-cam.com/video/GN8vQcxDM2c/w-d-xo.html 🙂

  • @jeanbunyi6879
    @jeanbunyi6879 3 ปีที่แล้ว

    What is a Customer Service systems? Is POS considered as one?

  • @unknown-vi5yl
    @unknown-vi5yl 3 ปีที่แล้ว +1

    Can I have some tips on how I pass my qualifying exam about US chat support?

  • @yan4943
    @yan4943 3 ปีที่แล้ว +1

    Hi Miss Rea! I just wanted to ask what should i say if I have NDA from my previous job and I still can't elaborate about it to my future job interviews? Hoping for a response from you. Thank you! :)

    • @ReaNinja
      @ReaNinja  3 ปีที่แล้ว +1

      Actually you don't need to say anything about your previous job that's not public record 🙂

    • @yan4943
      @yan4943 3 ปีที่แล้ว

      @@ReaNinja thank you po! 🤗

  • @markj6273
    @markj6273 2 ปีที่แล้ว

    Interview ko mamayang 8pm hehe

  • @ms.c.the1st
    @ms.c.the1st 2 ปีที่แล้ว

    Hello po! Thanks po sa insights really helpful huhu. But how about po yung college dropout applicants? Tips po sana 😄💚.

    • @ReaNinja
      @ReaNinja  2 ปีที่แล้ว

      Same lang naman ❤️

  • @shok1996
    @shok1996 3 หลายเดือนก่อน

    thank you for the tips!

  • @jonanreygreyeyyy13
    @jonanreygreyeyyy13 4 ปีที่แล้ว

    Yes! i really needed this! 🥺☺️ thank you Ms Rea! 😊

    • @ReaNinja
      @ReaNinja  4 ปีที่แล้ว

      Glad to help 😊❤

  • @raycadudevera3274
    @raycadudevera3274 4 ปีที่แล้ว +1

    hello po . ano po ang mga typical questions sa pre screening interview ? first time ko po kasi at kinakabahan . thank you po

  • @JohnGee-kf2pg
    @JohnGee-kf2pg 3 ปีที่แล้ว

    Hi Ms Rea. Do you have tips or videos about the trainings of non voice account?

  • @marjt8085
    @marjt8085 4 ปีที่แล้ว

    Very helpful! Thank you.

  • @bieberxbangtanxdreamcatcher
    @bieberxbangtanxdreamcatcher 4 ปีที่แล้ว +1

    Hi again Miss Rea, i already passed on the phone interview and they texted me for the nxt assessment and one of this is a sales aptitude test? I dont have any background to this (been watching most of ur vids already miss rea, idk if u have already made a vid for this?) Thank u so much. Ur vids r such a great help🤗

    • @ReaNinja
      @ReaNinja  4 ปีที่แล้ว

      Hello, I don't have videos about sales. My background is more on customer service. :)

  • @rahulp2366
    @rahulp2366 3 ปีที่แล้ว +1

    On where we can apply Please reply
    THANK YOU❤

  • @meowissa1804
    @meowissa1804 4 ปีที่แล้ว

    Ms. Rea, sobra po akong nahihirapan mag research about sa magiging account ko, ABC Financial po. Ano po yun? Please answer. 🥺

  • @basemomar3502
    @basemomar3502 ปีที่แล้ว

    I like this

  • @guideus6509
    @guideus6509 3 ปีที่แล้ว

    I hope may tagalog explaination nito maganda siya pero mas clear kung may halong tagalog para mas maintindihan lahat.

  • @ivyleave586
    @ivyleave586 4 ปีที่แล้ว

    Hello Rea from.Healthcare Account the Scenario Is She/he Got Divorce with His wife and vise versa what Statement i can Be Use can u give Me Sample Because some people are Sad Some peope are Happy that It happened tnx God Bless

  • @chandanachandu5421
    @chandanachandu5421 3 ปีที่แล้ว

    very helpful.

  • @mortify6917
    @mortify6917 3 ปีที่แล้ว +2

    May non voice po ba sa alorica?

    • @catherinefabro9354
      @catherinefabro9354 3 ปีที่แล้ว

      Meron po kaso sa centris site lang ang may offer na non voice as of now

  • @bernadethjoyce
    @bernadethjoyce 4 ปีที่แล้ว +1

    Hi.. New here po..
    How about sample mock chat for nonvoice tech support/ cx service?

    • @ReaNinja
      @ReaNinja  4 ปีที่แล้ว +1

      Thats nice, though ill see pa kung paano sya gagawin sa video 😊

    • @bernadethjoyce
      @bernadethjoyce 4 ปีที่แล้ว

      @@ReaNinja looking forward to that.. thank you so much po❤❤

  • @meekahiman3300
    @meekahiman3300 4 ปีที่แล้ว

    Hi miss rea! Do you know anything about “account-specific examinations”?? Im supposed to take one this week I have no idea what that is or how to prepare for that 🥴🥴

    • @ReaNinja
      @ReaNinja  4 ปีที่แล้ว

      Really depends on your account. Maybe this will help th-cam.com/video/GN8vQcxDM2c/w-d-xo.html

  • @sowwyyyyy7136
    @sowwyyyyy7136 4 ปีที่แล้ว

    Hii Ms. rea I really want to work in bpo I almost watch all your vids hehe. I have question medyo torn talaga ako kung study ba muna or work e Is if really not allowed to study while working in call center? Hope u can answer this one. Thank you

    • @ReaNinja
      @ReaNinja  4 ปีที่แล้ว +1

      It is really hard to study while working in a call center but it is doable. It depends on what you need right now. Do you need a source of income asap? Are you okay with delaying your studies? 🙂

    • @sowwyyyyy7136
      @sowwyyyyy7136 4 ปีที่แล้ว

      Can I ask for advice rea ninja :( mas maganda ba na mag work muna ako sa call center then saka ko nalang pag patuloy study ko.

  • @Memes_On_Us_
    @Memes_On_Us_ 2 ปีที่แล้ว

    10:03 ? Calltext center what did you say ?

    • @ReaNinja
      @ReaNinja  2 ปีที่แล้ว

      Di ko na pinanood ulit. Malamang contact center sinabi ko hehe

  • @meowissa1804
    @meowissa1804 4 ปีที่แล้ว

    Please explain about ABC Financial Account, magttraining na po kase ako last week ng august, di ko po makita yung pinaka dapat malaman dito. Pati meaning ng Acronym di ko alam. Please help me.

    • @ReaNinja
      @ReaNinja  4 ปีที่แล้ว +1

      Kung na-hire ka na, no need to worry. You will learn more sa training nyo.

    • @meowissa1804
      @meowissa1804 4 ปีที่แล้ว

      @@ReaNinja thank you, Ms. Rea. Pero ano po ba meaning ng ABC?

    • @ReaNinja
      @ReaNinja  4 ปีที่แล้ว

      I'm not sure but when you Google it, a gym management software comes up.

  • @Hemanthreddy2000
    @Hemanthreddy2000 3 ปีที่แล้ว

    Can any one send me the customer service chat scripts for Damage/Defective, Cancellation of order and modification of Order?

  • @netflixpremium8469
    @netflixpremium8469 3 ปีที่แล้ว

    Hello! Matatawag po bang experience or pwede ko po kaya sabihin na online seller ako pg tnanong about sa experience? Thankyou!

    • @ReaNinja
      @ReaNinja  3 ปีที่แล้ว

      Pwede 🙂

  • @edzser7417
    @edzser7417 4 ปีที่แล้ว +1

    ang hirap sagutin ng question number 8 at 9 sana hindi ako tanungin ng ganyan kapag nag aply ako ☹️☹️☹️

  • @annarivera4872
    @annarivera4872 2 ปีที่แล้ว

    Hello maam

  • @nerizG-xe7jp
    @nerizG-xe7jp 4 ปีที่แล้ว

    Yan din nangyari sa akin kagabi putik final interview na ko patulog na nung tumawag yung interviewer na mental block ako, ayun better luck next time na lng. Sayang.....

    • @ReaNinja
      @ReaNinja  4 ปีที่แล้ว +1

      Di ba na set yung schedule ahead of time?

    • @nerizG-xe7jp
      @nerizG-xe7jp 4 ปีที่แล้ว

      @@ReaNinja hindi po eh. Maam Rhea salamat sa mga videos mo malaking tulong. Request po sana mock call po ang topic healthcare. Dun po ako nahirapan.

    • @ReaNinja
      @ReaNinja  4 ปีที่แล้ว

      I have one mock call na healthcare. Nasa home page ko lang. 🙂

  • @novaxgaminggaming7598
    @novaxgaminggaming7598 4 ปีที่แล้ว

    Thanks!!!

  • @flipit27
    @flipit27 4 ปีที่แล้ว

    I originally applied for non voice pero after ng interview ko nilipat ako sa voice. was it normal?

    • @ReaNinja
      @ReaNinja  4 ปีที่แล้ว +1

      Yes. Happens a lot.

    • @flipit27
      @flipit27 4 ปีที่แล้ว

      @@ReaNinja akala ko ayaw lang nila ako sa team nila 😂😂😂

    • @flipit27
      @flipit27 4 ปีที่แล้ว

      @@ReaNinja thanks for the response ms rea

    • @ReaNinja
      @ReaNinja  4 ปีที่แล้ว

      @@flipit27 Di naman hehe. Minsan kasi mas kailangan ng tao sa voice so dami nalilipat. 😊

    • @flipit27
      @flipit27 4 ปีที่แล้ว

      @@ReaNinja thank you sa mga video tutorials and tips mo, nakapasa ako sa eval just now!

  • @greyorinion6132
    @greyorinion6132 4 ปีที่แล้ว

    Hi, Ms. Rea! Gusto ko sana mag apply sa isang BPO company kaya lang problema ko ang schedule. Kapag nasa BPO industry ba eh pwede ka mag request na fixed lagi na panggabi ka?

    • @ReaNinja
      @ReaNinja  4 ปีที่แล้ว

      Depende din yan sa company if allowed 🙂

  • @maryjoysabillaga4600
    @maryjoysabillaga4600 4 ปีที่แล้ว

    First 😊

  • @moneylifeshield
    @moneylifeshield 4 ปีที่แล้ว +1

    r u still single?