I've had the exact opposite experience when it comes to customer service. Yaesu had me fixed up, stuff on the way, was easy and straightforward. ICOM told me they wouldn't support an obsolete radio which was being sold new on all the usual suspects. Sounds like you had a battery issue that probably wasn't covered under warranty, ok.
Hello, I heard other reviews of how bad Yaesu customer service is. I’ve been considering buying the Yaesu FD5 for some time now, but not sure about overall quality, considering the hairline cracks on the cases in many of the reviews I see. For wideband coverage, I have the Icom ICR6, can’t go wrong with the Icom.
Yaesu seems like a really high price point for handhelds. Pretty low for their portable/mobile hf rigs. I cant see spending yaesu/icom/kenwood money on a HT. Ill stick with baofeng cheap stuff and put the money towards the nice stuff for mobile and base radios
Back in my day we didn't have customer service. We just fixed it.
Yes we used to but since SMD came about my eyesight isnt good for that
i love mine
yes Great radio , poor service if you ever need help
This is the same problem, I have had with Yaesu customer service. I don't buy Yaesu anymore.
so sorry to hear that, 73
just take them to small claims court, since they probably wont show up.
Yea I dont have money to waste either
I've had the exact opposite experience when it comes to customer service. Yaesu had me fixed up, stuff on the way, was easy and straightforward. ICOM told me they wouldn't support an obsolete radio which was being sold new on all the usual suspects. Sounds like you had a battery issue that probably wasn't covered under warranty, ok.
Oh wow!, wish I ha that kind of luck
Swapping with an aftermarket lithium battery made my ft-60 so much better. Much longer battery life...
Thanks, I just ordered one
Unless you also change charger you shouldn’t charge lifepo4 with a charger designed for nickel metal hydride batteries
@@alanzimmerman9270 Agree. I bought the appropriate tray charger as well. Battery life is amazing. You will be happy.
@@alanzimmerman9270 exactly
@@alanzimmerman9270 stayed with stock battery so no need to
Hello, I heard other reviews of how bad Yaesu customer service is. I’ve been considering buying the Yaesu FD5 for some time now, but not sure about overall quality, considering the hairline cracks on the cases in many of the reviews I see. For wideband coverage, I have the Icom ICR6, can’t go wrong with the Icom.
yes my FT5 has the hairline crack as well, @Yaesu doesnt care about quality control in any manner
I too have an R6 and adore it
@@simplyhamradio8286 thanks for sharing that! Enjoy the Icom… have a great day…
Yaesu seems like a really high price point for handhelds. Pretty low for their portable/mobile hf rigs. I cant see spending yaesu/icom/kenwood money on a HT. Ill stick with baofeng cheap stuff and put the money towards the nice stuff for mobile and base radios
until you get one that is so wide it picks up everything
You are complaining about a bad battery on a 15 year old HT? Get serious. Spend $35 on a new battery and move on with your life.
its not a 15 year old radio I just bought it last July, yes the radio may have come out that long ago, thanks for the advice dr phil